The process of transforming data into actionable knowledge is a complex process that requires the use of powerful machines and advanced analytics technique. Analytics and Knowledge Management examines the role of analytics in knowledge management and the integration of big data theories, methods, and techniques into an organizational knowledge management framework. Its chapters written by researchers and professionals provide insight into theories, models, techniques, and applications with case studies examining the use of analytics in organizations. The process of transforming data into actionable knowledge is a complex process that requires the use of powerful machines and advanced analytics techniques. Analytics, on the other hand, is the examination, interpretation, and discovery of meaningful patterns, trends, and knowledge from data and textual information. It provides the basis for knowledge discovery and completes the cycle in which knowledge management and knowledge utilization happen. Organizations should develop knowledge focuses on data quality, application domain, selecting analytics techniques, and on how to take actions based on patterns and insights derived from analytics. Case studies in the book explore how to perform analytics on social networking and user-based data to develop knowledge. One case explores analyze data from Twitter feeds. Another examines the analysis of data obtained through user feedback. One chapter introduces the definitions and processes of social media analytics from different perspectives as well as focuses on techniques and tools used for social media analytics. Data visualization has a critical role in the advancement of modern data analytics, particularly in the field of business intelligence and analytics. It can guide managers in understanding market trends and customer purchasing patterns over time. The book illustrates various data visualization tools that can support answering different types of business questions to improve profits and customer relationships. This insightful reference concludes with a chapter on the critical issue of cybersecurity. It examines the process of collecting and organizing data as well as reviewing various tools for text analysis and data analytics and discusses dealing with collections of large datasets and a great deal of diverse data types from legacy system to social networks platforms.

Biases, blind spots and bonuses (or incentives more broadly) have led to numerous risk management disasters. Risk governance is a potential solution to these problems yet is not always as effective as we would like it to be. One reason for that is the current dearth of risk governance expertise. This book seeks to address this issue, providing: Understanding of the fundamental forces that cause disasters: the biases, blind spots and bonuses. This understanding is drawn from the disciplines of economics/finance and psychology; Explanation of the structures of risk governance and common challenges experienced in their use e.g. board risk committee, risk/compliance function, assurance function, risk appetite statement, risk disclosures; Thorough investigation of risk culture and its importance in risk governance, including the assessment of risk culture; Understanding of the mechanisms of executive compensation and how they link to risk management - one of the most difficult challenges confronting both risk and remuneration committees; Explanation of the risk management process (based on international standards ISO31000), including practical guidance on risk communication, analysis and treatment; Guidance on the management of strategic risk, emphasising the importance of scenario analysis; Application of these principles to cyber risk, climate risk - two pervasive risks affecting almost every organisation; Numerous case studies and examples drawn from various industries around the world; and Discussion of what has been learned about risk governance from the COVID-19 experience. The book is an essential guide for postgraduate students; participants in professional education programs in governance and risk management; directors; senior executives; risk, compliance and assurance professionals as well as conduct and prudential regulators worldwide.

We are now entering a new phase in the establishment of historical organization studies as a distinctive methodological paradigm within the broad field of organization studies. This book serves both as a landmark in the development of the field and as a key reference tool for researchers and students. For two decades, organization theorists have emphasized the need for more and better research recognizing the importance of the past in shaping the present and future. By historicizing organizational research, the contexts and forces bearing upon organizations will be more fully recognized, and analyses of organizational dynamics improved. But how, precisely, might a traditionally empirically oriented discipline such as history be incorporated into a theoretically oriented discipline such as organization studies? This book evaluates the current state of play, advances it and identifies the possibilities the new emergent field offers for the future. In addition to providing an important work of reference on the subject for researchers, the book can be used to introduce management and organizational history to a student audience at both undergraduate and postgraduate levels. The book is a valuable source for wider reading, providing rich reference material in tutorials across organizational studies, or as recommended or required reading on courses with a connection to business or management history.

This book addresses the fundamental changes that the Italian public utilities sector has undergone in the last two decades. Since the late 1990s, liberalisation and privatisation have replaced state-owned monopolies at both the national and local level, new technologies have created a broad range of new opportunities for power generation and distribution, and a redesigned public policy agenda has brought to the fore a whole set of new priorities. In this fast-changing environment, firms have redrawn their strategies, redesigned their business architectures and models, invested in infrastructure and R&D, taken advantage of growth opportunities at home and abroad, opened up their ownership structure, revised their offerings, and developed a new approach to customers. As a result, a radically altered market structure has emerged. As the sector tackles the overriding challenge of sustainability and energy transition, the book takes stock of such past and ongoing developments through the direct testimonies of various stakeholders: the companies in the energy, water, and waste management sectors that are at the forefront of this sweeping transformation; regulators; financial partners; and management consulting firms. The diversity of perspectives and wealth of information presented make this book a valuable resource for anyone wanting to grasp the direction, intensity and causes of change, as well as the nature of the challenges that lie ahead. This work has been prepared as part of the research activities of the Observatory on Alliances and Strategies in the Pan-European Utility Market, one of Agici's Research and Advisory units.

Web-based platforms have become vehicles for enterprises to realize their digital strategy and are key to positive user engagement. The performance of these platforms can make the difference between an effective sale and a negative review. There exist several tools and methodologies to enhance your digital platform's performance, and Modern Web Performance Optimization has arrived to walk you through them with an expert's guidance. Author Shailesh Kumar Shivakumar breaks the study of web performance optimization down into four digestible, applicable dimensions: performance patterns, framework and methods, process and tools, and the modern web. This multi-faceted approach ensures a broad optimization of your platforms and avoids the typical pitfalls of neglecting essential steps that so many often do. Shivakumar analyzes web performance ecosystem components such as validation, governance, metrics, key performance indicators, assessments, and monitoring, just to name a few. The book discusses reference architectures and relevant tools and technologies for successfully implementing a best practices-driven solution. Modern web frameworks such as HTML5 and PWA are also covered. Modern Web Performance Optimization puts readers from any level of experience at ease. Accessible templates, real-world case studies, and your very own performance optimization checklist make this book an engaging and interactive learning opportunity for platform owners across industries. Developers, engineers, project managers, and more are set up for long-term success with Modern Web Performance Optimization at their fingertips. What You Will Learn Analyze the performance optimization across end-to-end layers Utilize a comprehensive web optimization framework for digital projects Implement proven methods, best practices, and tools for web performance optimization Who This Book Is ForSystem administrators, front-end developers, professionals looking to understand how to optimize their online presence

While librarians and information professional are experts at providing resources to users, managing their own internal working knowledge and information can be a challenge. As information environments continue to become more complex, librarians and other information professionals must build on the existing expertise and skills within their organizations to keep them relevant to the information needs of their patrons and communities. Knowledge management (KM) is an intentional set of strategies intended to capture, preserve, and use human knowledge from employees to further the goals of an organization. Knowledge Management: A Practical Guide for Librarians will help librarians recognize, organize, communicate, and leverage both the tacit and explicit knowledge already in their organizations for the benefit of themselves and their users. Topics covered include: Why knowledge management is important in libraries and information organizations The knowledge management lifecycle: capturing, organizing, storing, sharing, and updating knowledge Capturing tacit and explicit knowledge and getting staff buy-in Tools and methods for recording and developing organizational information flow Facilitating the transfer of organizational knowledge and expertise Promoting knowledge innovation and learning Knowledge Management is intended to help individual librarians and library managers in all library settings (academic, public, school, special, etc.) to think critically about their existing knowledge management environments with an eye toward improving existing procedures or implementing a KM program. This guide will provide readers with basic background information and useful, targeted exercises and examples to help them develop knowledge management programs in their own organizations.

The Study Guide is designed as a teaching aid to be used in conjunction with the book Alive and Well at the End of the Day: The Supervisor's Guide to Managing Safety in Operations, written by Paul D. Balmert. The book is designed to teach front-line supervisors of workers in a wide range of industries how to help and guide their employees to understand the risks involved in the various aspects of their work, and how to cope with those risks and to plan and execute their jobs in ways that can help eliminate accidents. Created by the highly experienced training specialists of Balmert Consulting, the Study Guide utilizes training best practices to help affix the principals of Alive and Well at the End of the Day: The Supervisor's Guide to Managing Safety in Operations in the minds of the reader. The use of strategically-crafted questions both at the beginning and end of each review session allows the reader to work with the material and become more familiar with it. The book was developed in response to multiple requests from readers of Alive and Well at the End of the Day: The Supervisor's Guide to Managing Safety in Operations who enthusiastic about the messages and ideas in the book wanted to find ways to make it become part of their operation s safety culture and practices. For more information on Alive and Well at the End of the Day: The Supervisor's Guide to Managing Safety in Operations visit: http://www.wiley.com/WileyCDA/WileyTitle/productCd-047046707X.html

This book celebrates the past, present and future of knowledge management. It brings a timely review of two decades of the accumulated history of knowledge management. By tracking its origin and conceptual development, this review contributes to the improved understanding of the field and helps to assess the unresolved questions and open issues. For practitioners, the book provides a clear evidence of value of knowledge management. Lessons learnt from implementations in business, government and civil sectors help to appreciate the field and gain useful reference points. The book also provides guidance for future research by drawing together authoritative views from people currently facing and engaging with the challenge of knowledge management, who signal a bright future for the field.

This book proposes essential methods, models, and case studies for Sustainable Logistics and Production in Industry 4.0. In addition to identifying and discussing various challenges and future prospects, it also features numerous case studies and quantitative research from different sectors. The authors (which include academics and managers) present insightful tips on the technical, organizational and social aspects of implementing Sustainable Logistics and Production in Industry 4.0. In today's world, changes are coming faster and more unpredictably. Production is becoming more automated, computerized and complex. In short, Industry 4.0 is creating many new opportunities, but at the same time several new challenges. This book offers a valuable resource for all academics and practitioners who want to deepen their knowledge of Sustainable Logistics and Production in Industry 4.0.

The era of hybrid governance is here. More and more organizations occupy a position between public and private ownership. And value is created not through business or public interests alone, but through distinct forms of hybrid governance. National governments are looking to transform their administrative systems to become more business driven. Likewise, private enterprises are seeing value gains in promoting public interest in their corporate social responsibility programs. But how can we conceptualize, evaluate and measure the value and performance of hybrid governance and organizations? This book offers a comprehensive overview of how hybrids produce value. It explores the drivers, obstacles and complications for value creation in different hybrid contexts: state-owned enterprises, urban policy-making, universities and non-profits from around the world. The authors address several types of value contents, for instance financial, social and public value. Furthermore, the book provides a novel way of understanding multiple forms of doing value in hybrid settings. The book explains mixing, compromising and legitimising as important mechanisms of value creation. Aimed at researchers and students of public management, public administration, business management, corporate social responsibility and governance, this book provides a theoretical, conceptual and empirical understanding of value creation in hybrid organizations. It is also an invaluable overview of performance evaluation and measurement systems and practices in hybrid organizations and governance.

This book breaks new ground by providing a structured and cohesive set of contributions on the actions, developments, problems and theories of corporate social responsibility (CSR). With new case studies from the UN's Least Developed Countries (LDCs), contributors in this book investigate how firms in Eastern and Western countries are responding to and making use of evolving CSR guidelines. The book addresses the following questions: is CSR simply greenwashing or an authentic commitment to responsible corporate citizenship? Has globalization drawn CSR conduct in LDCs closer to that of industrialized countries? Stakeholder theory, actor-network theory and a new orbital theory of accountability are applied to give coherence to the case studies. Other chapters address greenwashing in reports, the impact of CSR in socially stigmatized occupations, an analysis on what responsibility precisely entails in CSR, and the interface between law and CSR. The book also considers the impact of COVID-19 on the hospitality industry, and includes a contribution from Ukrainian scholars, one written while their city of Kharkiv was under attack by Russian forces. This book will be a useful reference to those interested in discussions on crises, climate change, and SDGs and realizing sustainable goals through CSR.

This book comprises selected peer-reviewed proceedings of the International Conference on Advances in Industrial Automation and Smart Manufacturing (ICAIASM) 2019. The contents focus on innovative manufacturing processes, standards and technologies used to implement Industry 4.0, and industrial IoT based environment for smart manufacturing. The book particularly emphasizes on emerging industrial concepts like industrial IoT and cyber physical systems, advanced simulation and digital twin, wireless instrumentation, rapid prototyping and tooling, augmented reality, analytics and manufacturing operations management. Given the range of topics covered, this book will be useful for students, researchers as well as industry professionals.

This book is the first work to conduct the emergency logistics optimization problem under the epidemic environment (whether natural or man-made), which provides a new perspective for the application of optimization theory. In this book, the research methods involve epidemic dynamics, scenario-based emergency decision-making method, big data which combines the traditional and emerging technologies. The authors take epidemic outbreak as the research object and deeply integrate the epidemic spread model with the optimization model of emergency resource scheduling, which opens up a novel application area of operations research.

This book considers governance and policy-making within the maritime sector, and focuses significantly on the dimensional context within which governance works. Recognising the importance of understanding governance and policy at times when the world is faced with social, political, and economic problems, it highlights the fact that both areas are equally significant in understanding today's political economy. By focusing on the maritime sector, a pillar industry supporting international trade activities, the book offers a unique perspective to explain the difficulties of balancing policy-making with governance in order to provide solutions. It also examines the importance of developing a governance process that encourages and accommodates juxtaposition in a way that ensures that the effect of independent policy-making is understood upon the success or otherwise of policies across a range of contexts and problems. Given the in-depth nature of the text, it is of interest to academics, researchers and professionals in the field.

Enhancing Board Effectiveness seeks to examine the conceptualization and role of the board in a variety of contexts and articulate solutions for improving the effectiveness of the board, especially in developing and emerging markets. Enhancing Board Effectiveness with therefore address the following central questions: To what extent is the concept and role of the board evolving? What rights, powers, responsibilities and other contemporary and historical experiences can enhance the effectiveness of the board, especially in the particular contexts of developing and emerging markets? What socio-economic, political, regulatory and institutional factors/actors influence the effectiveness of the board and how can the policies and practices of such actors exert such influences? In what ways can a reconstructed concept of the board serve as a tool for theoretical, analytical, regulatory and pragmatic assessment of its effectiveness? In examining this issues, Enhancing Board Effectiveness will investigate theoretical, socio-economic, historical, empirical, regulatory, comparative and inter-disciplinary approaches. Academics in the relevant fields of accounting, behavioural psychology/economics, development studies, financial regulation, law and management/organizational studies, political economy and, public administration will find this book of high interest.

This edited collection addresses the question of which capabilities and competencies enable Behavioral Operational Research to provide sustained improvement to decision processes. The aim is to show how a focus on capability and competency will not only meet short-term requirements for problem solving and decision support, but also build a solid foundation for the future. The contributors present recent advances in Behavioral OR, with a focus on the ways in which users of models deal with incomplete and imprecise information, subjective boundaries and uncertainty. These chapters are structured around three key dimensions of BOR: capabilities, cognition and aspects of practice.

Successfully delivering projects at an organization can happen with the careful utilization of a variety of methods and practices. The best approach is a hybrid framework that adapts in real time to your team and its needs. This book addresses the practical realities of project delivery in the 21st century. The agile method is well-known and well-covered. Author Shawn Belling dives deeper with his expertise into organizational management and investigates how to best execute a graceful mix of waterfall methods, agile, and phase-based approaches. Each business and goal requires flexibility for a unique journey to success, and Belling provides the practitioner with practical, real-world examples and patterns of these methodologies. Succeeding with Agile Hybrids is the answer to the diversity of needs within your team. Whether you are an aspiring or current project manager, scrum master, or mid-level manager, this book will greatly benefit you and your goals for project delivery. Hybrid agile is the future, and you will be well-equipped to tackle it with Succeeding with Agile Hybrids on your shelf. What You'll Learn See how hybrid agile is a common de facto approach to project management Review common, practical and real-world examples and patterns of hybrid agile project management Evaluate projects and organizations for using hybrid agile or agile project management Who This Book is For Aspiring or current project managers, scrum masters, or mid-level managers with responsibility for projects or professional services delivery in a technical field. Executive leaders, academic and training programs may also pick this book as a text.

Multi-state System Reliability Analysis and Optimization for Engineers and Industrial Managers presents a comprehensive, up-to-date description of multi-state system (MSS) reliability as a natural extension of classical binary-state reliability. It presents all essential theoretical achievements in the field, but is also practically oriented. New theoretical issues are described, including: * combined Markov and semi-Markov processes methods, and universal generating function techniques; * statistical data processing for MSSs; * reliability analysis of aging MSSs; * methods for cost-reliability and cost-availability analysis of MSSs; and * main definitions and concepts of fuzzy MSS. Multi-state System Reliability Analysis and Optimization for Engineers and Industrial Managers also discusses life cycle cost analysis and practical optimal decision making for real world MSSs. Numerous examples are included in each section in order to illustrate mathematical tools. Besides these examples, real world MSSs (such as power generating and transmission systems, air-conditioning systems, production systems, etc.) are considered as case studies. Multi-state System Reliability Analysis and Optimization for Engineers and Industrial Managers also describes basic concepts of MSS, MSS reliability measures and tools for MSS reliability assessment and optimization. It is a self-contained study resource and does not require prior knowledge from its readers, making the book attractive for researchers as well as for practical engineers and industrial managers.

This book comprises the select proceedings of the International Conference on Emerging Trends in Mechanical and Industrial Engineering (ICETMIE) 2019. The conference covers current trends in thermal, design, industrial, production and other sub-disciplines of mechanical engineering. This volume focuses on different industrial and production engineering areas such as additive manufacturing, rapid prototyping, computer aided engineering, advanced manufacturing processes, manufacturing management and automation, sustainable manufacturing systems, metrology, manufacturing process optimization, operations research and decision-making models, production planning and inventory control, supply chain management, and quality engineering. The contents of this book will be useful for students, researchers and other professionals interested in industrial and production engineering.

The proceedings focus on selected aspects of the current and upcoming trends in transportation, logistics and decision-making. In detail the included scientific papers analyze the problem of Decision Making under Uncertainty, Stochastic Optimization, Transportation, Logistics and Intelligent Business. The variety of the papers delivers added value for both scholars and practitioners. This book is the documentation of the symposium "The Sixth International Forum on Decision Sciences", which took place in Jinan, Shandong province, China.

This volume showcases the presentations and discussions delivered at the 2018 POMS International Conference in Rio. Through a collection of selected papers, it is possible to review the impact and application of operations management for social good, with contributions across a wide range of topics, including: humanitarian operations and crisis management, healthcare operations management, sustainable operations, artificial intelligence and data analytics in operations, product innovation and technology in operations management, marketing and operations management, service operations and servitization, logistics and supply chain management, resilience and risk in operations, defense, and tourism among other emerging Operations Management issues. The Production and Operations Management Society (POMS) is one of the most important and influential societies in the subject of Production Engineering and, as an international professional and academic organization, represents the interests of professionals and academics in production management and operations around the world.

This book gathers a selection of peer-reviewed papers presented at the International Conference on Operations Research (OR 2019), which was held at Technische Universitat Dresden, Germany, on September 4-6, 2019, and was jointly organized by the German Operations Research Society (GOR) the Austrian Operations Research Society (OEGOR), and the Swiss Operational Research Society (SOR/ASRO). More than 600 scientists, practitioners and students from mathematics, computer science, business/economics and related fields attended the conference and presented more than 400 papers in plenary presentations, parallel topic streams, as well as special award sessions. The respective papers discuss classical mathematical optimization, statistics and simulation techniques. These are complemented by computer science methods, and by tools for processing data, designing and implementing information systems. The book also examines recent advances in information technology, which allow big data volumes to be processed and enable real-time predictive and prescriptive business analytics to drive decisions and actions. Lastly, it includes problems modeled and treated while taking into account uncertainty, risk management, behavioral issues, etc.

Corporate sustainability, now regarded as a vitally important topic on the agenda for businesses, has in recent years not only become embedded in postgraduate study, but is now also widely taught at the undergraduate level in business schools. Corporate Sustainability Leadership reflects the growing need for an accessible text at all levels of study. The book brings the topic of corporate sustainability fully up to date by incorporating new directions in the areas of corporate responsibility and sustainability. Written by the authors of the highly successful Understanding Business Ethics, this book provides a primary resource for any undergraduate or graduate corporate sustainability class. Unlike other textbooks in corporate sustainability, which are often edited collections from multiple authors, this book develops themes throughout each chapter using a consistent voice to ensure an integrative learning experience for both students and instructors. With ten chapters and ten cases, all of which are supplemented with online test banks, instructor guides, and PowerPoint slides, this textbook provides enough content for a complete class on corporate sustainability. Using stakeholder theory as a foundation, Corporate Sustainability Leadership allows readers to develop a better understanding of how organizations can effectively satisfy the needs of their critical stakeholders. It addresses the issues of corporate sustainability from both a micro and macro perspective. Micro issues related to corporate sustainability include leadership, organizational change, management decision making, human resource organizational strategies, organizational ethics, organizational culture, corporate sustainability reporting, corporate sustainability performance, and corporate compliance. The macro issues addressed include suppliers, corporate sustainability communications, consumers, the natural environment, governments, NGOs, and the developing world. In addition, there are ten unique company cases from organizations that are household names, such as Bayer, Shell, Volkswagen, and Dow Chemical.

Corporate sustainability, now regarded as a vitally important topic on the agenda for businesses, has in recent years not only become embedded in postgraduate study, but is now also widely taught at the undergraduate level in business schools. Corporate Sustainability Leadership reflects the growing need for an accessible text at all levels of study. The book brings the topic of corporate sustainability fully up to date by incorporating new directions in the areas of corporate responsibility and sustainability. Written by the authors of the highly successful Understanding Business Ethics, this book provides a primary resource for any undergraduate or graduate corporate sustainability class. Unlike other textbooks in corporate sustainability, which are often edited collections from multiple authors, this book develops themes throughout each chapter using a consistent voice to ensure an integrative learning experience for both students and instructors. With ten chapters and ten cases, all of which are supplemented with online test banks, instructor guides, and PowerPoint slides, this textbook provides enough content for a complete class on corporate sustainability. Using stakeholder theory as a foundation, Corporate Sustainability Leadership allows readers to develop a better understanding of how organizations can effectively satisfy the needs of their critical stakeholders. It addresses the issues of corporate sustainability from both a micro and macro perspective. Micro issues related to corporate sustainability include leadership, organizational change, management decision making, human resource organizational strategies, organizational ethics, organizational culture, corporate sustainability reporting, corporate sustainability performance, and corporate compliance. The macro issues addressed include suppliers, corporate sustainability communications, consumers, the natural environment, governments, NGOs, and the developing world. In addition, there are ten unique company cases from organizations that are household names, such as Bayer, Shell, Volkswagen, and Dow Chemical.

How do firms from emerging economies strive for the internationalization of their business? This comprehensive two-volume collection tackles this question by taking a closer look at underexplored issues, including bottom of the pyramid (BoP) business models, value creation and co-creation, employee commitment and the 'born global' concept. Taking both a geographic and thematic approach to the topic, the first volume addresses universal challenges such as inclusive innovation, the ethics of corporate leadership, and knowledge management, and also places a special emphasis on China. Providing an overview of the strategies and operations involved in internationalizing Chinese firms, this book is an essential read for those researching emerging markets and globalization in general, as well as Asian Business more specifically.