Since the global financial crisis of 2007-8, new laws and regulations have been introduced with the aim of improving the transparency in financial reporting. Despite the dramatically increased flow of information to shareholders and the public, this information flow has not always been meaningful or useful. Often it seems that it is not possible to see the wood for the trees. Financial scalds continue, as Wirecard, NMC Health, Patisserie Valerie, going back to Carillion (and many more) demonstrate. Financial and corporate reporting have never been so fraught with difficulties as companies fail to give guidance about the future in an increasingly uncertain world aided and abetted by the COVID-19 pandemic. This concise book argues that the changes have simply masked an increase in the use of corporate PR, impression management, bullet points, glossy images, and other simulacra which allow poor performance to be masked by misleading information presented in glib boilerplate texts, images, and tables. The tone of the narrative sections in annual reports is often misleading. Drawing on extensive research and interviews with insiders and experts, this book charts what has gone wrong with financial reporting and offers a range of solutions to improve information to both investors and the public. This provides a framework for a new era of forward-looking corporate reporting and guidance based on often conflicting multiple corporate goals. The book also examines and contrasts the latest thinking by the regularity authorities. Providing a compelling exploration of the industry's failings and present difficulties, and the impact of future disruption, this timely, thought-provoking book will be of great interest to students, researchers, and professionals as well as policy makers in accounting, financial reporting, corporate reporting, financial statement analysis, and governance.

The new NHS is a very different organisation to the one set up 60 years ago. Two decades of reforms have introduced a market element, unprecedented transparency, patient choice, new incentives, devolved accountabilities and a host of new regulatory bodies. All these changes have made governance a crucial and contested issue in health care.

Governing the New NHS makes sense of the new systems and will enable anyone interested in healthcare governance to navigate their way confidently through the maze. It describes, assesses and critiques the new governance arrangements. It examines how they are working in practice and how practitioners are responding. The book:

• explains current governance arrangements and explores related issues and tensions
• discusses the roles and interrelationships of boards and effective board practice
• offers a range of practical tools and frameworks.

Each chapter is supplemented with expert witness statement written by leading practitioners in the health system. This practical book will be invaluable to all those interested in health governance, policy and management - whether academic, student or practitioner.

Processes of globalization, economic restructuring and urban redevelopment have placed events at the centre of strategies for change in cities. Events offer the potential to achieve economic, social, cultural and environmental outcomes within broader urban development strategies. This volume: analyzes the process of cultural event development, management and marketing and links these processes to their wider cultural, social and economic context provides a unique blend of practical and academic analysis, with a selection of major events and festivals in cities where 'eventfulness' has been an important element of development strategy examines the reasons why different stakeholders should collaborate, as well as the reasons why cities succeed or fail to develop events and become eventful. Eventful Cities evaluates theoretical perspectives and links theory and practice through case studies of cities and events across the world. Critical success factors are identified which can help to guide cities and regions to develop event strategies. This book is essential reading for any undergraduate or graduate student and all practitioners and policy-makers involved in event management, cultural management, arts administration, urban studies, cultural studies and tourism.

Over the past ten years, the corporate governance environment in East Asia has undergone a significant transformation. The Asian Financial crisis, together with Japan's long economic malaise, undermined confidence in the corporate structures, governance practices, and regulatory oversight of firms in the region. Since that time, each of the countries in the region has been a hotbed of legislative, judicial, and market activity in the realm of corporate governance. This book takes stock of the most important recent corporate governance changes in the region and the challenges still to be overcome. The contributors pursue this objective, not by describing laundry lists of legal reforms and problems, but by focused in-depth legal analysis on specific issues facing the separate systems in the wake of - sometimes in spite of - the voluminous reforms and market changes of the past decade. Written by the leading corporate law scholars and policy advisors in East Asia and some of the most renowned scholars of comparative corporate governance in the United States, the papers are methodologically united in their careful attention to the impact, and limitations, of legal reforms on corporate governance in East Asia today.

Professions are increasingly linked with enterprise at a number of interrelated levels. By considering the relationship of professions to the enterprise contexts in which they work, this book reveals the dilemmas posed to professional groups, and the opportunities and constraints that can arise in their organisational frameworks. Addressing both private and public sectors, this collection explores questions including: what are the implications for the culture, practices and identities of professions of working in enterprise contexts, including with increased globalisation? Are professions becoming more entrepreneurial in a knowledge economy? What are the tensions between professionalism and enterprise and how are these resolved? These are themes that are extremely important to professionals and their managers, especially with the rise of large-scale professional service firms serving corporate clients with truly global reach. This cutting-edge collection will be of interest to researchers, educators and advanced students studying professional behaviour in fields such as business studies, management, organisational analysis, public administration, political science, social policy and sociology, as well as students on focused programmes of professional study in fields such as health, law and social care.

Given the significant changes in the banking environment and the resultant pressures on banks to change their systems and procedures, this book is a timely reference that provides a comprehensive analytical overview of changes in the performance measurement system (PMS) of banks in the post-financial crisis era. It explores the factors that influence such changes and examines banks' consequential responses to institutional pressures. It is an invaluable resource for researchers and practitioners to gain insights into the concept of PMS change in both developed and developing economies.

In the 1990s, Japanese companies experienced a deflationary recession called the "lost ten years". To survive the recession, they looked for solutions in the kaikaku (innovative reforms) of business management, organizations and technology, whilst struggling to regain their global competitiveness. Successful companies all had one thing in common - they applied a new project management paradigm which this book refers to as Kaikaku Project Management (KPM).This book provides a comprehensive look at the features of KPM, including its emphasis on creativity and teamwork, its broader "open value system" as opposed to a "closed technical system", its close links with corporate strategy and human resource development, and the support infrastructure needed for advancing KPM. Chapters cover both the theory and practice of KPM, citing cases of information and communications technology (ICT) and pharmaceutical companies, among others. KPM holds special relevance today as global competition is increasingly reducing the lifecycle of organizations. Managers will find in KPM not only a way to survive the shake-up, but also a framework of value creation for the next generation.

Information and its management is central to modern society. Organizations ? private and public, national and international ? have recognized that information is a key resource and that its management is critical for success.

Existing books on information management focus on the abilities of computers to process data, the development of information systems, and the management of IT resources. They often start with the computer as a key issue. Although Information Management acknowledges the importance of computers and data communication, it starts from a deeper understanding of the concepts of information and knowledge, and on the basis of this understanding, derives methods to use computers effectively. This textbook provides graduates of any discipline with an understanding of the theory and practice that underpins information management, and introduces students to the concepts and applications of information management techniques in a variety of organizational contexts.

In giving students strong philosophical foundations, Fons Wijnhoven's book will prove to be an excellent primer in information management.

This book explores the rationalities and functions of securities markets and takeover activities. Focusing on the Chinese experience of utilizing the securities market as an effective mechanism of corporate control, this volume analyses the future development of China's financial market in the era of economic globalization. Providing an overview of the historical development of the securities market and a literature review of the economic functions of stock markets, Securities Markets and Corporate Governance also examines the legal regimes governing securities markets and takeovers in some leading corporate economies including the US, Germany, Japan and the UK. This volume then focuses on the Chinese experience, proposing a model which balances internal corporate governance and external market control for China.

Does guanxi still matter in 21st century Chinese business and management? Is it really still a culturally distinct form of social interaction, impenetrable by outsiders? Or does it simply resemble the countless other elite networks embedded in business and political spheres across the globe? This book answers these questions through a combination of new empirical insight and nuanced conceptual development. Research examples include investigations of multinational enterprise corporate performance, governance structures in Chinese private firms, organisational justice in Chinese banks, entrepreneurial learning and knowledge acquisition, and the gendered and sexualized nature of guanxi in the workplace. In terms of firm performance, there is still much to be gained by MNE and Chinese firms through cultivating guanxi in different domains, including the political sphere at both the local and national level. However, in terms of employee performance, there is evidence that some younger employees have a strong desire to move towards more merit-based systems and resent being judged on guanxi connections. Similarly, some women may find themselves shut out when attempting to navigate conventional guanxi relationships based on Confucian paternalism. In brief, these practices may also exclude a large pool of emerging talent. This book clearly shows that guanxi is a complex concept that holds a persistent power in Chinese societies. To understand it fully we must acknowledge the dynamic nature of both its dark and light sides. The chapters in this book were originally published in a special issue of the Asia Pacific Business Review.

It has been observed that the studies of quality are pursued in various disciplines like economics, quality management, and marketing science, and are seen isolated. The treatments imparted to these studies are also different and has the backdrop of discipline in which the work has been pursued. The nature of isolation is equally seen when quality uncertainty and perceived quality were pursued separately without showing any inkling that these can be complimentary. Economist and Nobel Laureate, Akerlof (1970), wrote a seminal piece "The market for lemons: quality uncertainty and market mechanism," where he described quality uncertainty due to information asymmetry. It refers to the fact that a party in a transaction may have more information than the other. This is information asymmetry. If the seller has more information than the buyer about the product quality, he/she may sell it, as if it is a high-quality product. In reality, it could be a low-quality product. The buyer does not have the information regarding the quality of the offered product. The market condition that led to this transaction is quality uncertainty due to information asymmetry.

If you had to evacuate from your building right now and were told you couldn't get back in for two weeks, would you know what to do to ensure your business continues to operate? Would your staff? Would every person who works for your organization?

Increasing threats to business operations, both natural and man-made, mean a disaster could occur at any time. It is essential that corporations and institutions develop plans to ensure the preservation of business operations and the technology that supports them should risks become reality.

Building an Enterprise-Wide Business Continuity Program goes beyond theory to provide planners with actual tools needed to build a continuity program in any enterprise. Drawing on over two decades of experience creating continuity plans and exercising them in real recoveries, including 9/11 and Hurricane Katrina, Master Business Continuity Planner, Kelley Okolita, provides guidance on each step of the process. She details how to validate the plan and supplies time-tested tips for keeping the plan action-ready over the course of time.

Disasters can happen anywhere, anytime, and for any number of reasons. However, by proactively planning for such events, smart leaders can prepare their organizations to minimize tragic consequences and readily restore order with confidence in the face of such adversity.

Close collaboration across agencies and international borders is mandatory for public health officials. A powerful tool for sharing knowledge, knowledge management (KM) can help public health professionals quickly collaborate and disseminate knowledge for solving public health issues worldwide. The latest initiatives for reforming healthcare have put the spotlight on the need for maximizing resources. In addition to providing a platform for sharing knowledge, KM can help healthcare professionals do more with less. One tool, two problems solved. Yet the sharing of knowledge and KM continues to be a major challenge in the public health field.

Knowledge Management in Public Health provides a general introduction to KM and social networking in the public health arena. The book begins with coverage of basic principles, components, and methodologies as well as trends and key issues in public health. It includes ten case studies illustrating applications of KM and social networking in public health. The chapters are written by leading individuals from organizations involved in applying KM in public health worldwide. The editors and chapter authors explore the many elements of KM, delineating how and why to start such an initiative. They provide specific examples of the development and value-added benefits of KM in a variety of public health environments.

Tough or quick decision making has always benefitted enormously from knowledge based on the maximum amount of pertinent information available at the time this has not changed. What is new in the present public health environment is the need to do this more often, with fewer personnel available, and increased expectations relative to the services expected by the public. Better use of information under a KM system is well suited to serve that purpose. This book explores the many ways to use KM to anticipate potential health issues and quickly resolve key incidents when they occur.

Quality care of patients requires evaluating large amounts of data at the right time and place and in the correct context. With the advent of electronic health records, data warehouses now provide information at the point of care and facilitate a continuous learning environment in which lessons learned can provide updates to clinical, administrative, and financial processes. Given the advancement of the information tools and techniques of today s knowledge economy, utilizing these resources are imperative for effective healthcare. Thus, the principles of Knowledge Management (KM) are now essential for quality healthcare management.

The Healthcare Knowledge Management Primer explores and explains essential KM principles in healthcare settings in an introductory and easy to understand fashion. This concise book is ideal for both students and professionals who need to learn more about key aspects of the KM field as it pertains to effecting superior healthcare delivery. It provides readers with an understanding of approaches to KM by examining the purpose and nature of its key components and demystifies the KM field by explaining in an accessible manner the key concepts of KM tools, strategies and techniques, and their benefits to contemporary healthcare organizations.

The discipline of Knowledge Management (KM) is rapidly becoming established as an essential course or module in both information systems and management programs around the world. Many KM texts pitch theoretical issues at too technical or high a level, or presenting a only a theoretical prescriptive treatment of knowledge or KM modeling problems. The Knowledge Management Primer provides students with an essential understanding of KM approaches by examining the purpose and nature of its key components. The book demystifies the KM field by explaining in a precise, accessible manner the key concepts of KM tools, strategies, and techniques, and their benefits to contemporary organizations. Readers will find this book filled with approaches to managing and developing KM that are underpinned by theory and research, are integrative in nature, and address softer approaches in manifesting and recognizing knowledge.

Quality care of patients requires evaluating large amounts of data at the right time and place and in the correct context. With the advent of electronic health records, data warehouses now provide information at the point of care and facilitate a continuous learning environment in which lessons learned can provide updates to clinical, administrative, and financial processes. Given the advancement of the information tools and techniques of today's knowledge economy, utilizing these resources are imperative for effective healthcare. Thus, the principles of Knowledge Management (KM) are now essential for quality healthcare management.

The Healthcare Knowledge Management Primer explores and explains essential KM principles in healthcare settings in an introductory and easy to understand fashion. This concise book is ideal for both students and professionals who need to learn more about key aspects of the KM field as it pertains to effecting superior healthcare delivery. It provides readers with an understanding of approaches to KM by examining the purpose and nature of its key components and demystifies the KM field by explaining in an accessible manner the key concepts of KM tools, strategies and techniques, and their benefits to contemporary healthcare organizations.

A thought-provoking and invaluable book for anyone who cares about risk communication and management in the 21st century Anna Jung, Director General, European Food Information Council Professor Ragnar L fstedt has once again produced a most interesting book on risk management and trust, well-based on theory and built on empirical findings Mikael Karlsson, President, Swedish Society for Nature Conservation Highlights the difficult balancing task facing risk regulators. Regulatory inaction against real risks can undermine public trust. However, exaggerated responses to risks can also jeopardize regulators credibility. The diverse international case studies developed by Ragnar L fstedt provide guidance for how regulators can navigate these and other frequently competing concerns W. Kip Viscusi, Cogan Professor of Law and Economics, Harvard University, USA In democracies, government policies cannot succeed without public acceptance. Yet complex risk management requires technical expertise. How to reconcile these competing needs? Ragnar L fstedt provocatively challenges recent research claiming that risk managers must engender public trust via deliberative dialogue. He uses four cases studies to argue that the reasons for distrust vary and demand different responses; that in some cases trust can flow from technical competence without public deliberation; and that in others public deliberation can actually aggravate distrust. Trust me: L fstedt s book will add spice to the debate over risk, experts, the public and trust Jonathan B. Wiener, Perkins Professor of Law and Environmental Policy, Duke University, USA We live in post-trust societies, in which public confidence in governments and corporations over health, food and environmental risk is eroding rapidly. Good risk communication can help companies, governments and institutions minimize disputes, resolve issues and anticipate problems. Without such communication, the best policies can become derailed and trust can be lost. Most policy-makers still use outdated methods to communicate policies and achieve their objectives - methods developed before public trust in industry and government was affected by health scares such as BSE, genetically modified organisms and dioxins in Belgian chicken. This book provides effective methods for managing and communicating risk effectively in contemporary societies.

Change is a crucial and inescapable process for many organisations. It remains a constant challenge for managers and many change management initiatives fail. Burns and Stalker's seminal text on managing change, The Management of Innovation, has often been used as a basis for research in mainstream management journals and has been represented as an important theory in popular and long-established management textbooks. The issues raised in that book are still being grappled with by academics and practitioners today. Miriam Green provides a critical analysis of the mainstream construction of knowledge on change management through an examination of representations of that text. The main thesis of her book is that this literature, though valuable, does not provide a full picture. Its objectivist approach ignores the role of other factors raised in the original study. These factors include the effects of power, politics, resistance and employee influence on the outcomes of managerial change strategies and on other organisational processes, with important consequences for the understanding of change initiatives by both academics and practitioners. This is part of an ongoing debate in management studies and more widely in the social sciences about theoretical approaches and research methods. The originality of this book lies in its in-depth comparison of an entire monograph on organisations facing technological and commercial change, with an equally in-depth analysis of the ways this work has been represented and used as a basis for teaching and research. It highlights the limitations of the exclusive use of one approach to explain the complications arising from organisational change. It challenges the scientific justification offered for that approach and supports arguments for more inclusive and sustainable scholarship, of greater relevance to academics, managers and other organisational stakeholders.

The communication of knowledge is a core concept in the field of knowledge management and an essential new role and responsibility of business managers. Knowledge capital is the primary source of wealth and the key source of productivity in the knowledge economy. Stockpiling and storing knowledge diminishes its value. It is only through circulation that our knowledge capital realizes its business value. Communicating Knowledge addresses essential management practices in the 21st-century knowledge economy. It speaks to the change that every organization is experiencing as they transition from an industrial to a knowledge organization. The COVID-19 pandemic has heightened an awareness of communications practices in the past year, with communication norms and behaviors being challenged at every level. How we communicate, when we communicate, with whom we communicate, and what we communicate is currently undergoing a global reform. Communication competencies are no longer desirable qualities in managers - they are essential. This book is intended for business managers working at all levels, knowledge management practitioners and scholars, communications professionals, practitioners, and consultants.

In a business world of uncertain budgets, relentless technology changes, scarce management talent, and intense production demands, theory is good, but practice sells. The Effective CIO: How to Achieve Outstanding Success through Strategic Alignment, Financial Management, and IT Governance is all about practice, successfully delivering the nuts-and-bolts for effective governance execution. It helps to dissolve the negative image many CIOs have as remote, purely rational decision machines, while demonstrating how to improve quality and throughput in your business.

This authoritative text includes governance checklists, sample IT controls, merger and acquisition recommendations, and a detailed framework for IT policies. Authored by two highly regarded IT management experts, the book provides not only a survey of existing strategies, but also includes detailed problem-solving ideas, such as how to structure optimal IT and telecom contracts with suppliers, the implications of SOP-98, and accounting for software costs.

The book seamlessly brings together two perspectives - that of a working CIO who must cope with day-to-day pressures for results, and that of an IT audit consultant with a special focus on governance and internal control. Unlike many other CIO-related books that merely discuss strategies, The Effective CIO includes easy-to-follow guidelines and governance principles that can be implemented immediately.

Since February 2020 the COVID-19 pandemic has strained health systems worldwide. Despite several measures adopted, including the deployment of emergency funds to sustain health service transformations and investment in vaccine development, the crisis has taken over a year to be controlled. The consequences are still affecting the capacity and capabilities of health systems. In light of the ongoing pandemic, this book explores the factors determining the ability of health systems to cope with and recover from a crisis, and therefore their level of resilience. The term resilience has gained momentum in health systems research, with several scholars contributing to the definition of the concept. Providing a comprehensive health system resilience agenda, policy-makers, public health specialists, health managers, scholars and practitioners will find in this work both a grounded framework for the assessment of the level of resilience of healthcare systems and organizations, and specific actionable changes that should be pursued to consolidate and improve that level of resilience. Ultimately, this work identifies desirable paths of action through the investigation of real-world cases to improve health systems and organizations capacity and capability to face any future dramatic crisis.

Technological advances in the last five years have allowed organizations to use Business Analytics to provide insights, increase understanding and it is hoped, gain the elusive 'competitive edge'. The rapid development of Business Analytics is impacting all enterprise competences profoundly and classical business professions are being redefined by a much deeper interplay between business and information systems.As computing capabilities for analysis has moved outside the IT glass-house and into the sphere of individual workers, they are no longer the exclusive domain of IT professionals but rather accessible to all employees. Complex open-source data analytics packages and client-level visualization tools deployed in desktops and laptops equip virtually any end-user with the instruments to carry out significant analytical tasks. All the while, the drive to improve 'customer experience' has heightened the demand for data involving customers, providers and entire ecosystems.In response to the proliferation of Business Analytics, a new Center and Masters of Science Program was introduced at the National University of Singapore (NUS). The Center collaborates with over 40 different external partner organizations in Asia-Pacific with which all MSBA students undertake individual projects. Business Analytics: Progress on Applications in Asia Pacific provides a useful picture of the maturity of the Business Analytics domain in Asia Pacific. For more information about the Business Analytics Center at NUS, visit the website at: msba.nus.edu/

Social Networks: An Introduction is the first textbook that combines new with still-valuable older methods and theories.

Designed to be a core text for graduate (and some undergraduate) courses in a variety of disciplines it is well-suited for everybody who makes a first encounter with the field of social networks, both academics and practitioners.

This book includes reviews, study questions and text boxes as well as using innovative pedagogy to explain mathematical models and concepts. Examples ranging from anthropology to organizational sociology and business studies ensure wide applicability. An easy to use software tool, free of charge and open source, is appended on the supporting website that enables readers to depict and analyze networks of their interest.

It is essential reading for students in sociology, anthropology, and business studies and can be used as secondary material for courses in economics and political science.

The EU's General Data Protection Regulation created the position of corporate Data Protection Officer (DPO), who is empowered to ensure the organization is compliant with all aspects of the new data protection regime. Organizations must now appoint and designate a DPO. The specific definitions and building blocks of the data protection regime are enhanced by the new General Data Protection Regulation and therefore the DPO will be very active in passing the message and requirements of the new data protection regime throughout the organization. This book explains the roles and responsiblies of the DPO, as well as highlights the potential cost of getting data protection wrong.

It is widely held that the successful management of knowledge resources within industry creates value. However, how this value is created is less clear. This book explores the management of knowledge resources in organisations. Several of the frameworks which have been created around the world to manage knowledge resources are examined and the book contains several examples of these frameworks in action in order to assess their relevance.

The author revolutionizes the measurement and management of intellectual capital and knowledge resources by establishing the important link between organisational strategy and the intellectual capital of an organisation. Drawing on previously established frameworks, Ricceri creates a framework for the Strategic Management of Knowledge Resources. Ricceria (TM)s thorough analysis of the subject includes analysis and discussion of issues such as resources dynamics and stakeholder engagement.