Identify the best technology investments and implement them rapidly Future State 2025: How Top Technology Executives Disrupt and Drive Success in the Digital Economy gives CIOs an essential playbook for learning how to implement and sustain innovation and invention. Drawing on the experiences of many of the world's leading CIOs, the book reveals the strategies and techniques they used to put in place the newest techniques and technologies. Since the rise of the digital economy, the role of the CIO has expanded the responsibilities of the IT team function. The new norm is continuous innovation; CIOs must deliver or perish. This book offers a guide for selecting and implementing the right technology that is so essential for success in the hyper-competitive marketplace. This vital resource offers a guide to tech investments including: Artificial Intelligence and advanced cyber security Robotics and advanced networks including Mesh, Edge and Hybrid Cloud Virtual Reality and smart cities Autonomous transportation, logistics and rapid prototyping, and digital twin Future State 2025: How Top Technology Executives Disrupt and Drive Success in the Digital Economy is written to help identify the best technology investments and move forward with rapid implementations of new tech and stay ahead of the competition.

This is the first book on experience-based knowledge representation and knowledge management using the unique Decisional DNA (DDNA) technology. The DDNA concept is roughly a decade old, and is rapidly attracting increasing attention and interest among researchers and practitioners. This comprehensive book provides guidelines to help readers develop experience-based tools and approaches for smart engineering of knowledge, data and information. It does not attempt to offer ultimate answers, but instead presents ideas and a number of real-world case studies to explore and exemplify the complexities and challenges of modern knowledge engineering issues. It also increases readers' awareness of the multifaceted interdisciplinary character of such issues to enable them to consider - in different ways - developing, evaluating, and supporting smart knowledge engineering systems that use DDNA technology based on experience.

"How can you argue with the core principles of Lean, that you focus on what provides value to your customer and eliminate work that is not necessary (muda)? Internal auditors need to understand not only who their primary customers are, but what is valuable to them - which in most cases is assurance that the risks that matter to the achievement of objectives are properly managed. We need to communicate what they need to know and not what we want to say. This incessant focus on the customer and the efficient production of a valued product should extend to every internal audit team. How else can we ensure that we optimize the use of our limited resources to address the dynamic business and risk environment within which our organizations operate?" Norman Marks, GRC Thought Leader Using lean techniques to enhance value add and reduce waste in internal auditing Lean Auditing is a practical guide to maximising value and efficiency in internal audit through the application of lean techniques. It is an ideal book for anyone interested in understanding what progressive, value adding audit can be like. It is also ideal for anyone wondering whether audit activities can be streamlined or better co-ordinated with other activities. The book contains practical advise from the author's experience as CAE of AstraZeneca PLC; from his work as a consultant specializing in this field; as well as insights from leading CAEs in the UK, US and elsewhere. In addition, there are important insights from thought leaders such as Richard Chambers (IIA US) and Norman Marks (GRC thought leader) and Chris Baker (Technical Manager of the IIA UK). Increasing pressure on resources is driving a need for greater efficiency in all areas of business, and Internal Audit is no exception. Lean techniques can help streamline the workflow, but having only recently been applied to IA, lack the guidance available for other techniques. Lean Auditing fills this need by combining expert instruction and actionable advice that helps Internal Auditors: * Benchmark their efficiency against lean ways of working * Understand warning signs of waste and lower added value * Understanding practical ways of working that improve added value and reduce waste * Gain confidence about progressive ways of working in internal audit * Understand how improved ways of working in audit can positively impact the culture of the wider organization One of the keys to the lean audit is finding out exactly what the stakeholder wants, and eliminating everything else. Scaling back certain operations can delineate audit from advisory, and in the process, dramatically improve crucial outcomes. To this end, Lean Auditing is the key to IA efficiency.

Regardless of industry, most major companies are becoming technology companies. The successful management of information has become so critical to a company's goals, that in many ways, now is the age of the CIO. Yet IT executives are besieged by a host of contradictions: bad technology can bring a company to its knees, but corporate boards rarely employ CIOs; CIOs must keep costs down at the very same time that they drive innovation. CIOs are focused on the future, while they are tethered by technology decisions made in the past. These contradictions form what Martha Heller calls The CIO Paradox, a set of conflicting forces that are deeply embedded in governance, staffing, executive expectations, and even corporate culture. Heller, who has spent more than 12 years working with the CIO community, offers guidance to CIOs on how to attack, reverse, or neutralize the paradoxical elements of the CIO role. Through interviews with a wide array of successful CIOs, The CIO Paradox helps readers level the playing field for IT success and get one step closer to bringing maximum value to their companies.

"Why can some organizations innovate time and again, while most cannot?"
You might think the key to innovation is attracting exceptional creative talent. Or making the right investments. Or breaking down organizational silos. All of these things may help--but there's only one way to ensure sustained innovation: you need to "lead" it--and with a special kind of leadership. "Collective Genius" shows you how.
Preeminent leadership scholar Linda Hill, along with former Pixar tech wizard Greg Brandeau, MIT researcher Emily Truelove, and "Being the Boss" coauthor Kent Lineback, found among leaders a widely shared, and mistaken, assumption: that a "good" leader in all other respects would also be an effective leader of innovation. The truth is, leading innovation takes a distinctive kind of leadership, one that unleashes and harnesses the "collective genius" of the people in the organization.
Using vivid stories of individual leaders at companies like Volkswagen, Google, eBay, and Pfizer, as well as nonprofits and international government agencies, the authors show how successful leaders of innovation don't create a vision and try to make innovation happen themselves. Rather, they create and sustain a culture where innovation is allowed to happen again and again--an environment where people are both "willing" and "able" to do the hard work that innovative problem solving requires.
"Collective Genius" will not only inspire you; it will give you the concrete, practical guidance you need to build innovation into the fabric of your business.

The systemic view provides a basic approach through which people may advance their understanding of knowledge production in organizations. One of the most important contributions to this systemic view is the theory of social autopoiesis which emphasizes that knowledge production of organizations can only be understood through the view of a social autopoietic system. Recent developments in the field of organization research have started to view organization as a process rather than as entity. The author combines in this book these two approaches - autopoietic systemic view and process thinking - in a way that organizations are seen as processual autopoietic systems.

The fully revised and updated version of this successful Handbook is welcomed by management scholars world-wide. By bringing together the latest approaches from the leading experts in organizational learning & knowledge management the volume provides a unique and valuable overview of current thinking about how organizations accumulate 'knowledge' and learn from experience. Key areas of update in the new edition are: * Resource based view of the firm * Capability management * Global management * Organizational culture * Mergers & acquisitions * Strategic management * Leadership

Deeply rooted in Chinese culture, the concept of guanxi has been widely researched from historical, cultural and political perspectives. As Chinese multinational corporations (MNCs) expand, expatriates are increasingly carrying guanxi with them to host countries, yet little has been written on how this indigenous construct is employed in the Western world. This book takes a theoretical approach to the examination of this phenomenon and proposes a conceptual framework for the 'guanxi capitalism structure,' illustrating its fundamental role as the invisible hand in China. Providing empirical analysis, the author demonstrates how guanxi affects intra-firm multicultural group dynamics involving Chinese expatriates and host-country natives in Chinese MNCs. With insights for scholars researching Asian business and globalisation, and practitioners working in Chinese MNCs, this book argues that guanxi significantly alters an expatriate's adjustment, and offers practical suggestions for cross-cultural management and the process of initiating, building, and utilising guanxi in a Western context.

This book is dedicated to the front line manager of America's economic life blood: energy. It is designed to help owners and managers first assess their organization's energy conditions, and then determine the best outsourcing strategies for needed services. The author shares experiences drawn from over 25 years in the energy business and work in over 30 countries, and provides succinct case studies to expand on important points raised and to provide insight into their application. The final section takes into account recent events which have highlighted the unpredictable situation surrounding our energy supplies, as well as how to make the most of it.

Technological change is a central feature of modern societies and a powerful source for social change. There is an urgent task to direct these new technologies towards sustainability, but society lacks perspectives, instruments and policies to accomplish this. There is no blueprint for a sustainable future, and it is necessary to experiment with alternative paths that seem promising. Various new transport technologies promise to bring sustainability benefits. But as this book shows, important lessons are often overlooked because the experiments are not designed to challenge the basic assumptions about established patterns of transport choices. Learning how to organise the process of innovation implementation is essential if the maximum impact is to be achieved - it is here that strategic niche management offers new perspectives. The book uses a series of eight recent experiments with electric vehicles, carsharing schemes, bicycle pools and fleet management to illustrate the means by which technological change must be closely linked to social change if successful implementation is to take place. The basic divide between proponents of technological fixes and those in favour of behavioural change needs to be bridged, perhaps indicating a third way.

This book is written by three commercial lawyers. Their clients often ask them as much for help in getting out of a contract as in getting them into one in the first place. Built around two business case studies, the book highlights the various legal issues that a business must address when faced with a contract it wants to walk away from. In the first instance the business needs to discover whether it is as shackled by a contract as it thinks it is. In many cases a contract is not as binding as it might initially appear - Getting Out of a Contract explains the circumstances in which this applies. It then goes on to explore how to minimize the damage should the agreement be inescapable and helps the reader to understand what the consequences of any actions might be. Written in plain English, the authors manage to demystify complicated aspects of English law for the non-lawyer. This book will help managers to: c address how they make contracts; c avoid making wrong decisions because they fail to appreciate what contracts they actually have or how to get round them; c become more attuned to the legal ins and outs of contracts, enabling them to use lawyers more cost-effectively Company secretaries, finance directors and managers at all levels will find Getting Out of a Contract accessible and an invaluable business planning tool.

As the growth in teleworking, 'virtual teams', and 'virtual enterprises' has shown, the economic landscape is increasingly characterized by an ability to work across spatial and organizational boundaries. Only with this re-design of working methods and business processes can the promise of the digital age be delivered.

This book draws upon an international, multi-disciplinary team of editors and contributors and presents the most recent academic research on the subject.


Related link: http://www.routledge.com/titles/ebwr

The public sector in the UK has undergone radical change over the last two decades. Consequently, managers and service professionals have had to adopt new ways of working and acquire a wide range of new managerial skills to deal with the changes that have taken place. The continuing process of change in the public sector also means that these managerial skills need to be continually maintained and developed. This book provides comprehensive coverage of public sector management approaches covering: c Strategy c Finance c Human resources c Marketing c Quality c Information systems. Thus it provides managers, professionals and students with a clear understanding of the main elements of each aspect of management as applied in public sector organizations. The book also outlines the ongoing changes which will impact on public sector organizations in the future and discusses the implications of these changes for public sector management methods.

Knowledge Services Management looks at the transformation of the traditional workplace into a quasi-internal market environment where work activities in knowledge services are organized around clusters of similar or complementary knowledge stocks to address particular types of customer-clients priorities. The book explores a new internal market structure for these service organizations and the implications this presents for managers and scholars in the 21st century workplace. By adopting an internal market perspective, the book develops new organizational forms outside the traditional hierarchical paradigm, which is ill-suited for the emerging knowledge workplace, in order to effectively manage emerging knowledge services. The indispensable role of customer/client in the operations of these organizations is examined, as is the creation of the "Proventure Workplace," a work environment which accentuates jobs requiring rich cognitive skills for continuing innovation and creativity.

The management of knowledge created in an organization not only enables reuse of knowledge, but also adds value to the organization itself. Preventing duplication of intellectual effort, it saves economic and human resources, leading to the creation of new information. This book gathers the wisdom of knowledge managers and researchers in the context of the library and will be a valuable reference source for all libraries.

Originally published by Stevenson, Inc., this practical resource covers a wide variety of strategies to help garner more attention and support for nonprofit events. In addition to tips, techniques, and best practices, it includes examples successfully used by other nonprofit organizations and associations. Important topics covered include: * Event publicity * Leveraging important dates and anniversaries * Employee retirement * Awards * Supporter engagement * Celebrity involvement * Grand openings * Guest engagement * Holiday events * Fundraising * Organization and planning Please note that some content featured in the original version of this title has been removed in this published version due to permissions issues.

The Organizational Measurement Manual is a step-by-step guide to creating performance measurements at the working level. It addresses the procedures for identifying, designing, monitoring and using measurements and how these might relate to other objectives and initiatives within an organization. In so doing it explores the use of general performance measurement as a management tool for the key areas of control, customer satisfaction and business improvement. The book is clearly differentiated from many other publications on the subject of measurement by the firm distinction made between general, strategic measurement that represents an umbrella approach to the quantification of performance and the monitoring of process-level attributes that directly relate to the performance of an individual work team. The benefits of, and best practice approach to, the use of process-level measurements are clearly explained.

Exploring a variety of methods for improving the economic performance of organizations, this multidisciplinary text covers macro- and micro-perspectives while considering strategic planning, systematic process analysis, leadership studies, group dynamics, and human motivation theories. It highlights "quality of relationships" as a guiding principle within the framework of public administration and stresses customer, client, and stakeholder satisfaction. With over 1000 literature references, tables, drawings, and equations, and appendices of laws and regulations, the book responds to the mandate for high performance and increased productivity.

Disasters experienced by the hospitality industry have steadily increased over the past few decades, and the industry has emerged as one of the most vulnerable businesses to disasters and emergencies, with a wave of catastrophic events striking it in recent years. Disaster management has become a vital tool as key industry players seek ways to cope with these unexpected events. Disaster Planning and Preparedness in the Hotel Industry reveals that a majority of hotels are not financially capable to prepare and train personnel, and unable to afford financing activities or disaster and emergency preparedness plans and programs. Furthermore, it finds that although emergencies bring about trauma and hardship in hotels, they are at the same time establishing a re-engineered life cycle. The book goes on to suggest that for hotels to be well managed and adequately prepared for emergency, all stakeholders should be engaged in removing setbacks and barriers to effective disaster and emergency management and planning. It concludes that Jordanian hotel managers and stakeholders should establish a well detailed emergency planning and preparedness schedule and outline details of the collaborative management plan for emergency cases. By identifying major emergencies that have occurred in the hotel industry; investigating hotels' preparation for emergencies in the past; and exploring how hotels manage and overcome such emergencies; this book will increase the awareness of emergency managers and scholars on how to read, manage, and overcome the impact of emergencies in the hospitality industry.

Knowledge Networking explains the strategic, organizational and human impact of technologies that support knowledge: the internet, groupware, collaborative technologies. It shows how they can transform organizational practices and help to improve both individual and team performances. Based on proven experience and includes customised toolkits, cases and action plans. From pooling expertise on a sales bid via computer referencing, to improving customer service using the flexible office, the author demonstrates how potential can become practice.Knowledge management is the big management idea currently influencing organizations, and Knowledge Networking explores the global impact of sharing knowledge and expertise. It is a highly practical text which includes customised toolkits, cases and action plans to enable individuals and teams to improve their performance.

Improve your hospitality and tourism research abilities with this impressive collection of research methods The Practice of Graduate Research in Hospitality and Tourism assists you in gaining insight into different facets of research design, conceptual development, research methods, and conclusions drawn from research in hospitality and tourism. As a professional, researcher, or graduate student in the hospitality and tourism field, you will benefit from this collection of chapters that represent examples of research trials conducted by graduate students in hospitality and tourism and are selected on the basis of the originality of the students'concepts, research methods, and interest of the work to graduate students. This informative volume will provide you and your students with up-to-date and effective ideas for researching topics within the field of hospitality. The Practice of Graduate Research in Hospitality and Tourism is an excellent supplemental textbook for research methods classes in graduate hospitality and tourism programs. The wide variety of chapters will stimulate discussions on research in hospitality and tourism from conceptual, secondary data, and primary data approaches. Some of the research articles you will explore in The Practice of Graduate Research in Hospitality and Tourism are based on different statistical techniques, research designs, and trends of subjects. Topics include: selecting service-oriented employees based on person-organization fit measuring the effectiveness of advertising on the Internet examining factors that affect food expenditures of U.S. tourists when they are away from home explaining the competitive structure of Japanese travelers'overseas destination plans determining the motivational needs of managers in the on-site foodservice segment providing adequate education on HIV and AIDS in the workplace for hospitality managers identifying influential variables of employee turnover in the food and beverage industryThe Practice of Graduate Research in Hospitality and Tourism serves as an important forum for initiating research and new ideas internationally. The carefully selected chapters of this essential text will provide you and your students with suggestions that will improve research competency as well as hospitality services to patrons.

The London Passenger Transport Board (LPTB) was a unique hybrid public body accountable only to a small number of stakeholders, yet it delivered substantial improvements in public services and provided good working conditions for its employees at the cost of its investors. London Transport: A Hybrid in History 1905-48 innovatively combines a revisionist historical narrative with a systematic analysis of quantitative and qualitative research to explore how and why the LPTB achieved rare popularity amongst its customers. Divided into three sections, the book explores the financial operations of the Board, the Board as a system of governance and the leadership and management within the LPTB. Using the extensive Transport for London archives, James Fowler conducts a timely assessment of the public network utility that once made London transport domestically popular and internationally admired. With debates about British transport policy ongoing, this book is an illuminating read for scholars and students researching within the areas of business management history, transport and public sector governance and administration.