This book aims to provide new research methods, theories and applications from various areas of management and engineering. In detail, the included scientific papers analyze and describe communication processes in the fields of logistics, informatics, service sciences and other related areas. The variety of the papers delivers added value for both scholars and practitioners. Information and communication technologies have been providing an effective network infrastructure and development platform for logistics and service operations. To meet the needs of consumers and to promote core competences, many institutions and firms have been developing new types of services. This proceeding focus on "AI and data driven technical and management innovation in logistics, informatics and services." In detail, the included scientific papers analyze the latest fundamental advances in the state of the art and practice of logistics, informatics, service operations and service science. This book is the documentation of the conference "11th International Conference on Logistics, Informatics and Service Sciences," which took place at the Shandong University. Due to the impact of COVID-19, LISS 2021 took place online as a virtual conference.

How can you be sure you are buying the company you think you are? Are you sure it is as good as the seller says? How can you be certain unexpected costs and obligations will not suddenly appear once you are the owner and responsible for them? How best can you arm yourself for the negotiations? Have you worked out precisely what you are going to do with it once it is yours? How do you set the priorities for change to recoup the premium you have paid for it? The answer to all these questions, and many more, lies with effective due diligence. Due diligence is one of the most important but least well understood aspects of the acquisition process. It is not, as many believe, a chore to be left to the accountants and lawyers. To get the best from it, due diligence has to be properly planned and professionally managed. This book is a comprehensive manual on getting due diligence right. It is a uniquely comprehensive guide, covering all aspects of the process from financial, legal and commercial due diligence right through to environmental and intellectual property due diligence. There are also useful chapters on working with advisers and managing due diligence projects. It also includes a number of checklists to help ensure that the right questions are asked.

The book shows readers exactly how to use Lean tools to design healthcare work that is smooth, efficient, error free and focused on patients and patient outcomes. It includes in-depth discussions of every important Lean tool, including value stream maps, takt time, spaghetti diagrams, workcell design, 5S, SMED, A3, Kanban, Kaizen and many more, all presented in the context of healthcare. For example, the book explains the importance of quick operating room or exam room changeovers and shows the reader specific methods for drastically reducing changeover time. Readers will learn to create healthcare value streams where workflows are based on the pull of customer/patient demand. The book also presents a variety of ways to continue improving after initial Lean successes. Methods for finding the root causes of problems and implementing effective solutions are described and demonstrated. The approach taught here is based on the Toyota Production System, which has been adopted worldwide by healthcare organizations for use in clinical, non-clinical and administrative areas.

This book is the fourth in the series on leadership, interprofessional education and practice, following on from Leadership Development for Interprofessional Education and Collaborative Practice (2014), Leadership and Collaboration: Further Developments for IPE and Collaborative Practice (2015) and Leading Research and Evaluation in Interprofessional Education and Collaborative Practice (2016). Along with policy changes around the globe, these three books have stimulated experts in this area to consider not only the ways in which they introduce and develop interprofessional education and collaborative practice, but also how they evaluate their impacts. In this 4th book, the focus is on the sustainability of these initiatives, sharing insights into factors that promote sustainability including leadership approaches and organisationsal resilience, as well as frequently encountered difficulties, and ways to overcome them.

These proceedings gather a selection of peer-reviewed papers presented at the 6th Thailand Rail Academic Symposium (TRAS 2019), held at Mahidol University, Bangkok, Thailand on 21-22 November 2019. The focus is on presenting recent research on issues related to rail and metro, with a specific focus on metro performance and system design undertaken in Thailand, South East Asia and beyond. Topics presented are divided into three themes and cover topics towards sustainable transportation related to: Metro operations and system performance; Rail engineering and vehicles; Rail education and training.

This book introduces readers to advanced data science techniques for signal mining in connection with agriculture. It shows how to apply heuristic modeling to improve farm-level efficiency, and how to use sensors and data intelligence to provide closed-loop feedback, while also providing recommendation techniques that yield actionable insights. The book also proposes certain macroeconomic pricing models, which data-mine macroeconomic signals and the influence of global economic trends on small-farm sustainability to provide actionable insights to farmers, helping them avoid financial disasters due to recurrent economic crises. The book is intended to equip current and future software engineering teams and operations research experts with the skills and tools they need in order to fully utilize advanced data science, artificial intelligence, heuristics, and economic models to develop software capabilities that help to achieve sustained food security for future generations.

This book explores official statistics and their social function in modern societies. Digitisation and globalisation are creating completely new opportunities and risks, a context in which facts (can) play an enormously important part if they are produced with a quality that makes them credible and purpose-specific. In order for this to actually happen, official statistics must continue to actively pursue the modernisation of their working methods. This book is not about the technical and methodological challenges associated with digitisation and globalisation; rather, it focuses on statistical sociology, which scientifically deals with the peculiarities and pitfalls of governing-by-numbers, and assigns statistics a suitable position in the future informational ecosystem. Further, the book provides a comprehensive overview of modern issues in official statistics, embodied in a historical and conceptual framework that endows it with different and innovative perspectives. Central to this work is the quality of statistical information provided by official statistics. The implementation of the UN Sustainable Development Goals in the form of indicators is another driving force in the search for answers, and is addressed here. This book will be of interest to a broad readership. The topics of sociology, epistemology, statistical history and the management of production processes, which are important for official statistics and their role in social decision-making processes, are generally not dealt with in statistics books. The book is primary intended for official statisticians, but researchers and advanced students in statistics, economics, sociology and the political sciences will find the book equally stimulating. Last but not least, it offers a valuable source of reflection for policymakers and stakeholders.

This book discusses the aspects of global competition in terms of the strategies that could be applied to improve the competitive position of businesses and consolidate gains particularly in the Thai market. The book is composed of 10 chapters focusing on topics related to business strategy, such as competition, marketing, innovation, utilizing information, technology, human resources, strategic alliances, customer service, implementation, monitoring and evaluation of strategies, and corporate social responsibility. This book will serve as a useful guide for those already in business in Thailand as well as for businesses that hope to expand their existing operations in Thailand to the global market.

This book discusses common management and work practices in professional service organizations. Alvehus opens important discussions on what it means to work, manage, and be managed in such professional organizations, casting light on classic conflicts. He takes everyday work as a starting point and adopts a critical view that focuses on challenges and struggles in both public and private settings. He offers new perspectives and key insights for the future of professionalism. Providing a comprehensive overview of the field, this book is an important guide for understanding how professionalism is maintained in today's organizations. It will be essential reading for students and scholars of management and leadership.

This book provides a critical review of the impact of international academics on teaching practices in higher education. As borders and boundaries become increasingly blurred and virtual citizenship starts to impact on ways of working, being able to teach seamlessly across cultures and political divides will be critical to ensuring a thriving higher education sector. This book captures the impact of academic mobility on teaching practices which have been informed by academics' original cultures being modified to align with those of a host culture. The book comprises three thematic sections which take the reader through the various stages of the internationalisation of higher education teaching practice. It starts with how teaching identities are constructed and influenced by culture and geopolitical factors and concludes with an exploration into the emergence of the global teaching practitioner who is able to work seamlessly across borders and boundaries. The core sections include: i) the geopolitics of teaching identities, ii) a sense of belonging and the lived experience of the academic nomad and iii) academic transition, from migration to integration. Providing practical tools for improving both students' learning experiences and academics' classroom practices this volume will be of use to researchers, students, and practitioners from the social sciences (specially business, management, and education) as well as foreign language tutors and TEFL practitioners. Human resource professionals, recruiters, and trainers responsible for recruiting, training, and developing international higher education staff will also find this book to be of interest.

Given the central role of the food and agriculture system in driving so many of the connected ecological, social and economic threats and challenges we currently face, Rethinking Food and Agriculture reviews, reassesses and reimagines the current food and agriculture system and the narrow paradigm in which it operates. Rethinking Food and Agriculture explores and uncovers some of the key historical, ethical, economic, social, cultural, political, and structural drivers and root causes of unsustainability, degradation of the agricultural environment, destruction of nature, short-comings in science and knowledge systems, inequality, hunger and food insecurity, and disharmony. It reviews efforts towards 'sustainable development', and reassesses whether these efforts have been implemented with adequate responsibility, acceptable societal and environmental costs and optimal engagement to secure sustainability, equity and justice. The book highlights the many ways that farmers and their communities, civil society groups, social movements, development experts, scientists and others have been raising awareness of these issues, implementing solutions and forging 'new ways forward', for example towards paradigms of agriculture, natural resource management and human nutrition which are more sustainable and just. Rethinking Food and Agriculture proposes ways to move beyond the current limited view of agro-ecological sustainability towards overall sustainability of the food and agriculture system based on the principle of 'inclusive responsibility'. Inclusive responsibility encourages ecosystem sustainability based on agro-ecological and planetary limits to sustainable resource use for production and livelihoods. Inclusive responsibility also places importance on quality of life, pluralism, equity and justice for all and emphasises the health, well-being, sovereignty, dignity and rights of producers, consumers and other stakeholders, as well as of nonhuman animals and the natural world.

Designed with flexibility and readers' needs in mind, this purpose driven book offers new UX practitioners succinct and complete intructions on how to conduct user research and rapidly design interfaces and products in the classroom or the office. With 16 challenges to learn from, this comprehensive guide outlines the process of a User Experience project cycle from assembling a team to researching user needs to creating and veryifying a prototype. Practice developing a prototype in as little as a week or build your skills in two-, four-, eight-, or sixteen-week stretches. Gain insight into individual motivations, connections, and interactions; learn the three guiding principles of the design system; and discover how to shape a user's experience to achieve goals and improve overall immediate experience, satisfaction, and well-being. Written for professionals looking to learn or expand their skills in user experience design and students studying technical communication, information technology, web and product design, business, or engingeering alike, this accessible book provides a foundational knowledge of this diverse and evolving field. A companion website will include examples of contemporary UX projects, material to illustrate key techniques, and other resources for students and instructors. Access the material at uxonthego.com.

This open access book provides an overview of the building blocks necessary for managing, steering and guiding the establishment of a research infrastructure (RI). It offers valuable insights into RI investment, access and management at the academic, grants management, agency and policy level, and serves as a useful guide for the research community, students, and those in the private sector wishing to understand the approaches and opportunities involved in the establishment, maintenance and management of research infrastructure platforms. Presenting a holistic view of RI investment and granting cycles from a South African perspective, the book's target audience includes those working in science diplomacy, policymaking and science grants councils (especially in Africa) as well as funders and donors.

This volume represents the proceedings of the Second International Conference on Innovation through Knowledge Transfer, InnovationKT'2010, organised jointly by KES International and the Institute of Knowledge Transfer, and taking place in Coventry, UK on 7&8 December 2010. Featuring world-class invited speakers and contributions from a range of backgrounds and countries, the conference provided an excellent opportunity to disseminate, share and discuss the impact of university-business interaction through knowledge transfer in all its forms.

There were two main motivations in initiating the Innovation through Knowledge Transfer series. The first aim was to provide the chance for publication on a subject where few opportunities exist already. The second motivation was to foster the development of a community from the diverse range of individuals practicing knowledge transfer. It is becoming clear that the delegates of the conference are drawn from a diverse community of practice. InnovationKT'2010 has succeeded in bringing together contributions from both the academic and practitioner sections of the knowledge transfer community.

The programme contained seven invited keynote talks, 40 oral presentations grouped into eight sessions, and one interactive workshop. The proceedings contain 29 chapters drawn from this material. There were 91 registered delegates drawn from 10 countries of the world. The field of knowledge transfer is still immature, but these proceedings demonstrate that InnovationKT conference is making a significant contribution to its academic development.

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This open access book shows the breadth and various facets of e-Science, while also illustrating their shared core. Changes in scientific work are driven by the shift to grid-based worlds, the use of information and communication systems, and the existential infrastructure, which includes global collaboration. In this context, the book addresses emerging issues such as open access, collaboration and virtual communities and highlights the diverse range of developments associated with e-Science. As such, it will be of interest to researchers and scholars in the fields of information technology and knowledge management.

Using site-specific optimization approaches in international manufacturing networks is increasingly proving insufficient. To solve this problem, several holistic and integrated alternatives have been developed to reflect a global perspective. This book presents advances in the St. Gallen Global Manufacturing Network Model and its application in numerous industry-, benchmarking- and research projects. The contents combine data-driven solutions with qualitative management frameworks for the strategic optimization of international manufacturing networks. In the first part, the book addresses the foundation of manufacturing network management and further describes the St. Gallen Operational Excellence approaches to manage plant performance. On this basis, the authors show how plant- and network-level performance can be enhanced via key improvement domains (e.g., strategy, configuration, coordination, performance management, digitalization). In turn, the second part demonstrates the application of the constructs in manufacturing companies from various industries. By combining research and practice, the book offers unique perspectives on the management of global production striving toward higher performance on manufacturing site and network level.

This is the first book that deals with technological innovation in Japanese animation industry from a management perspective. In reviewing prior research and explaining the history of the technology, the author raises the difficulty of dealing with new technologies. In particular, the focus is on systems that combine analog technology (drawing by hand) and digital technology (3D computer graphics or 3DCG) to create a product. This combined technology is referred to as "hybrid technology" in this book, and the development and management of "hybrid products" using this technology are studied. The study was conducted in two stages. The first stage was to determine the engineers' (animators') perception of hybrid technology. The results showed that in terms of potential, the hybrid technology of hand-drawn animation combined with 3DCG was rated more highly by engineers than hand-drawn alone. However, in terms of the assessment at that time, hybrid technology was rated higher than 3DCG alone but lower than hand-drawn. Therefore, it was assumed that hybrid technology, while useful, would pose challenges with respect to systematic implementation. The second stage was the development management of hybrid products. The results showed that the "adaptive engineer," who openly accepts other new technologies in the early stages of their emergence contributed to the integration of new and existing technologies.

Continuous improvements in digitized practices have created opportunities for businesses to develop more streamlined processes. This not only leads to higher success in day-to-day production, but it increases the overall success of businesses. Always-On Enterprise Information Systems for Modern Organizations is a critical scholarly resource that examines how EIS implementations support business processes and facilitate this in today's e-business environment. Featuring coverage on a broad range of topics such as customer relations management, supply chain management, and business intelligence, this book is geared towards professionals, researchers, managers, consultants, and university students interested in emerging developments for business process management.

The yard block of a container terminal is the central point of synchronisation for asynchronous container flows between deep-sea vessels and transport to the hinterland. The structure of the block stipulates that containers are stacked on top of each other with only the topmost container directly accessible by a yard crane. This book describes a holistic and integrative approach to container handling in yard blocks to optimise productivity by minimising re-handling operations. The results provide insights for academic scholars as well as for experts from practical terminal planning and operations. The approach presented is two-fold: first, a theoretical foundation of the interdependencies in decision-making is established using mathematical programming. Secondly, operations involving uncertain container arrival information are examined on the basis of a simulation with a rigorous experimental design and statistical evaluation. In this context, the book develops container-handling strategies and analyses the impact of a system for vehicle arrival management - the "Terminal Appointment System". The findings presented in this book are the result of a close cooperation with experts at the port of Hamburg and build on previous research.

South Africa, its economy and its consumers are different in many ways. Feedback from both the academic world and the marketplace points to the fact that marketing strategies cannot simply be transposed from one country to the next. Accepted approaches to marketing in developed and other developing countries often do not achieve the same success here. Marketing in South Africa provides a window into the South African consumer landscape, approaching marketing concepts in a distinctly South African way. For the first time, Marketing in South Africa gives specific details of the UCT Unilever Institute of Strategic Marketing's consumer segmentation model. This feature is supported by almost 30 top academic and marketing practitioners who give a unique and innovative look at some of South Africa's most challenging marketing issues. In addition, over 20 case studies, many of which emanate from the UCT Unilever Institute's ongoing research over the last 17 years, allow students and practitioners to appreciate how best to apply principles to this diverse market. The book includes many video clips from the UCT Unilever Institute as well as other advertisements and YouTube clips. Marketing in South Africa can be used by undergraduate students, postgraduate students and practitioners in the arenas of strategic marketing, consumer behaviour, marketing communications, salesmanship and market research.

This book introduces readers to the main traffic flow modelling approaches and discusses their features and applications. It provides a comprehensive and cutting-edge review of traffic flow models, from their roots in the 1930s to the latest developments in the field. In addition, it presents problem sets that offer readers further insights into the models and hands-on experience with simulation approaches. The simulations used in the exercises can be built upon for readers' own research or other applications. The models discussed in this book are applied to describe, predict and control traffic flows on roads with the aid of rapid and accurate estimations of current and future states. The book shows how these models are developed, what their chief characteristics are, and how they can be effectively employed.

This contributed volume focuses on the management and governance of international business networks (IBN). Specifically, the chapters refer to theoretical, conceptual, empirical, and case study papers from all areas in economics and management of IBN. These include cooperatives, franchising, retail chains, strategic alliances, public-private partnerships and new network forms in the digital economy. This book is ideal for researchers and strategists who are keen to improve their understanding of the latest developments in the field.

This book offers a political analysis and sociological critique of the UK government's response to the novel coronavirus outbreak, interpreting the inadequacies of government policy with regard to COVID-19 as the results of neoliberal ideology, the protection of corporate interests, Brexit nationalism, and the peculiarities of a British model of capitalism based on international trade and labour market precarity. Arguing that institutionalised corporate-capitalist control of state and science generates new and growing public health risks, and that consumer-driven individualism has eroded community life and the protections this might offer against pandemics, it contends that the UK government's catastrophic response to the COVID-19 pandemic was the result of peculiarly British socioeconomic and political phenomena. The Pandemic in Britain will appeal to scholars of sociology, philosophy and politics with interests in the COVID-19 pandemic as well as neoliberal ideology and its manifestation in political life.