There are two main approaches to knowledge management (KM), the process-centred approach which treats KM as an interpersonal communication process and the product-centred approach which focuses on the artefacts for knowledge, i.e. the documents, their creation and reuse in corporate computer-based systems. Knowledge Asset Management presents a knowledge asset-centric approach which fuses the previous two approaches together. It provides a conceptual framework to guide managers in the planning and development of the initiative and presents a methodology for organisations to: define and document their knowledge management strategy.- audit and design business processes that enhance and facilitate corporate learning.- facilitate knowledge sharing between people in the organisation.- measure and evaluate the quality and value of the organisation's intellectual capital. The book also introduces a way for developing an intranet-based environment to support: the collection and classification of internal and external information.- reuse of stored knowledge using flexible and customisable knowledge navigators and advanced search mechanisms including keyword and concept-based searching (e.g. visualization of the information space).- collaboration via on-line workspaces. Knowledge Asset Management gives an in-depth look at the technologies and methodologies required for knowledge management. Written by four highly experienced consultants in the field, the books also includes case studies showing how the principles work in practice. "One of the rare books today on Knowledge Management that addresses the leveraging of an organization's intellectual assets by using an integrative and holistic approach. Well worth reading!" Michael Stankosky, Professor of Knowledge Management and Co-founder/co-director of the Institute for Knowledge Management, The George Washington University "This book is a useful illustration of Knowledge Management implementation principles: it synthesizes theoretical and pragmatic approaches to the subject and does a competent job of embracing the various dimensions of a Knowledge Management initiative." Daniele Chauvel, Director, European Center for Knowledge Management; Business School Marseille-Provence "For those organisations who wish to take a strategic view of knowledge management, this book shows how they can take KM to the next level - not driven by a technology solution but based on the strategy and needs of the business." Marc Auckland, Chief Learning Officer and Head of the BT Academy, BT "The KM method proposed in this book enables enterprises to exploit their knowledge more effectively by making it easily available to employees and by facilitating the exchange and integration of information used by knowledge workers in a variety of business situations" Ciro Maddaloni, SOGEI S.p.A., Gruppo Telecom Italia.

Many of the initial developments towards the Internet of Things have focused on the combination of Auto-ID and networked infrastructures in business-to-business logistics and product lifecycle applications. However, the Internet of Things is more than a business tool for managing business processes more efficiently and more effectively it will also enable a more convenient way of life.

Since the term "Internet of Things" first came to attention when the Auto-ID Center launched their initial vision for the EPC network for automatically identifying and tracing the flow of goods within supply-chains, increasing numbers of researchers and practitioners have further developed this vision.

The authors in this book provide a research perspective on current and future developments in the Internet of Things. The different chapters cover a broad range of topics from system design aspects and core architectural approaches to end-user participation, business perspectives and applications.

This book discussing in detail the Social Life Cycle Assessment (SLCA) of the global economy using the comprehensive Multi-Regional Input-Output (MRIO) technique. The content is presented in two parts, the first of which offers an introduction to social accounting and how it has been developed over the past few years with details on the methodologies and databases used. The second part of the book describes the footprints of the social accounts that have the highest impact on people's well-being (employment, income, working conditions,and inequality) and how they are linked to international trade. The need for reporting on such indicators falls within the purview of corporate/national social responsibility (part of the Triple Bottom Line). The book offers a valuable contribution to the literature for researchers and students engaged in the social sciences, human rights, and the implications of international trade on labour in developing countries.iv>

This volume gathers selected peer-reviewed papers presented at the XXVI International Joint Conference on Industrial Engineering and Operations Management (IJCIEOM), held on July 8-11, 2020 in Rio de Janeiro, Brazil. The respective chapters address a range of timely topics in industrial engineering, including operations and process management, global operations, managerial economics, data science and stochastic optimization, logistics and supply chain management, quality management, product development, strategy and organizational engineering, knowledge and information management, work and human factors, sustainability, production engineering education, healthcare operations management, disaster management, and more. These topics broadly involve fields like operations, manufacturing, industrial and production engineering, and management. Given its scope, the book offers a valuable resource for those engaged in optimization research, operations research, and practitioners alike.

This book presents open optimization problems in graph theory and networks. Each chapter reflects developments in theory and applications based on Gregory Gutin's fundamental contributions to advanced methods and techniques in combinatorial optimization. Researchers, students, and engineers in computer science, big data, applied mathematics, operations research, algorithm design, artificial intelligence, software engineering, data analysis, industrial and systems engineering will benefit from the state-of-the-art results presented in modern graph theory and its applications to the design of efficient algorithms for optimization problems. Topics covered in this work include: * Algorithmic aspects of problems with disjoint cycles in graphs * Graphs where maximal cliques and stable sets intersect * The maximum independent set problem with special classes * A general technique for heuristic algorithms for optimization problems * The network design problem with cut constraints * Algorithms for computing the frustration index of a signed graph * A heuristic approach for studying the patrol problem on a graph * Minimum possible sum and product of the proper connection number * Structural and algorithmic results on branchings in digraphs * Improved upper bounds for Korkel--Ghosh benchmark SPLP instances

This book gives a thorough and systematic introduction to the latest research results on hesitant fuzzy and its extensions decision making theory. It includes five chapters: Hesitant Fuzzy Set and its Extensions, Distance Measures for Hesitant Fuzzy Sets and Their Extensions, Similarity Measures for Hesitant Fuzzy Sets and Their Extensions, Entropy Measures for Hesitant Fuzzy Sets and Their Extensions, and Application of Information Measures in Multiple Criteria Decision Making. These methodologies are also implemented in various fields such as decision making, medical diagnosis, cluster analysis, environmental management, etc. This book is suitable for the engineers, technicians, and researchers in the fields of fuzzy mathematics, operations research, information science and management science and engineering, etc. It can also be used as a textbook for postgraduate and senior-year undergraduate students of the relevant professional institutions of higher learning.

In a technology-driven world, it is essential that enterprises develop reliable and rapid flows of knowledge to distribute evenly across organizations, time and place, and individuals in order to sustain a competitive advantage. However, most leaders and managers are unacquainted with effective knowledge flow practices. Harnessing Dynamic Knowledge Principles in the Technology-Driven World provides actionable principles of Knowledge Flow Theory to identify and solve problems for implementing these principles into practice. With emerging developments and widespread applicability, this book is a practical guide for scholars, business managers, and enterprise leaders and managers interested in understanding the dynamics of knowledge flows for competitive advantage in a technology-driven world.

These proceedings focus on selected aspects of the current and upcoming trends in transportation, logistics, supply chain management, and decision sciences. In detail the included scientific papers analyze the problem of Decision Making under Uncertainty, Stochastic Optimization, Transportation, Logistics and Intelligent Business. The variety of the papers delivers added value for both scholars and practitioners. This book is the documentation of the symposium "The Seventh International Forum on Decision Sciences", which took place in Windsor, Canada.

This book questions our beliefs in the role of the information profession and tells us how to become information workers of the future by providing advice on overcoming the challenges facing the library profession. It develops the idea of the knowledge culture and knowledge work and goes on to expand how information needs to be shared and not hoarded as in the traditional role of libraries as keepers of knowledge. This second edition provides a clear and very accessible practical framework for knowledge work.

"Global Health, Pharmaceutical Industry and BRIC "explores the status and future growth of the global pharmaceutical industry and the changing needs of global health. Brazil, Russia, and China combined will be the largest pharmaceutical producer and has the largest pharmaceutical market potential in the world. This book fulfiles the need for a comprehensive book on the role of the global pharmecutical industry in general, and the participation of BRIC in specific to address global health needs.

This book explores the methodological and application developments of network design in transportation and logistics. It identifies trends, challenges and research perspectives in network design for these areas. Network design is a major class of problems in operations research where network flow, combinatorial and mixed integer optimization meet. The analysis and planning of transportation and logistics systems continues to be one of the most important application areas of operations research. Networks provide the natural way of depicting such systems, so the optimal design and operation of networks is the main methodological area of operations research that is used for the analysis and planning of these systems. This book defines the current state of the art in the general area of network design, and then turns to its applications to transportation and logistics. New research challenges are addressed. Network Design with Applications to Transportation and Logistics is divided into three parts. Part I examines basic design problems including fixed-cost network design and parallel algorithms. After addressing the basics, Part II focuses on more advanced models. Chapters cover topics such as multi-facility network design, flow-constrained network design, and robust network design. Finally Part III is dedicated entirely to the potential application areas for network design. These areas range from rail networks, to city logistics, to energy transport. All of the chapters are written by leading researchers in the field, which should appeal to analysts and planners.

This book contributes to an improved understanding of knowledge-intensive business services and knowledge management issues. It offers a complex overview of literature devoted to these topics and introduces the concept of 'knowledge flows', which constitutes a missing link in the previous knowledge management theories. The book provides a detailed analysis of knowledge flows, with their types, relations and factors influencing them. It offers a novel approach to understand the aspects of knowledge and its management not only inside the organization, but also outside, in its environment.

Enterprise Interoperability is the ability of an enterprise or organisation to work with other enterprises or organisations without special effort. It is now recognised that interoperability of systems and thus sharing of information is not sufficient to ensure common understanding between enterprises. Knowledge of information meaning and understanding of how is to be used must also be shared if decision makers distributed between those enterprises in the network want to act consistently and efficiently. Industry's need for Enterprise Interoperability has been one of the significant drivers for research into the Internet of the Future. EI research will embrace and extend contributions from the Internet of Things and the Internet of Services, and will go on to drive the future needs for Internets of People, Processes, and Knowledge.

Over the past several decades, as the pace of globalization has accelerated, operational issues of international coordination have often been overlooked. For example, the global financial crisis that began in 2007 is attributed, in part, to a lack of regulatory oversight. As a result, supranational organizations, such as the G-20, the World Bank, and the International Monetary Fund, have prioritized strengthening of the international financial architecture and providing opportunities for dialogue on national policies, international co-operation, and international financial institutions.

Prevailing characteristics of the global economic systems, such as the increasing power of financial institutions, changes in the structure of global production, decline in the authority of nation-states over their national economy, and creation of global institutional setting, e.g., global governance have created the conditions for a naturally evolving process towards enabling national epistemic communities to create institutions that comply with global rules and regulations can control crises.

In this context, transfer of technical knowledge from the larger organizations and its global epistemic communities to member communities is becoming a policy tool to "convince" participants in the international system to have similar ideas about which rules will govern their mutual participation. In the realm of finance and banking regulation, the primary focus is on transfer of specialized and procedural knowledge in technical domains (such as accounting procedures, payment systems, and corporate governance principles), thereby promoting institutional learning at national and local levels. In this volume, the authors provide in-depth analysis of initiatives to demonstrate how this type of knowledge generated at the international organization level, is codified into global standards, and disseminated to members, particularly in the developing world, where the legal and regulatory infrastructure is often lacking.
They argue that despite the challenges, when a country intends to join the global system, its institutions and economic structures need to move toward the global norms. In so doing, they shed new light on the dynamics of knowledge transfer, financial regulation, economic development, with particular respect to supporting global standards and avoiding future crises. "

This book is a result of teaching stochastic processes to junior and senior undergr- uates and beginning graduate students over many years. In teaching such a course, we have realized a need to furnish students with material that gives a mathematical presentation while at the same time providing proper foundations to allow students to build an intuitive feel for probabilistic reasoning. We have tried to maintain a b- ance in presenting advanced but understandable material that sparks an interest and challenges students, without the discouragement that often comes as a consequence of not understanding the material. Our intent in this text is to develop stochastic p- cesses in an elementary but mathematically precise style and to provide suf?cient examples and homework exercises that will permit students to understand the range of application areas for stochastic processes. We also practice active learning in the classroom. In other words, we believe that the traditional practice of lecturing continuously for 50 to 75 minutes is not a very effective method for teaching. Students should somehow engage in the subject m- ter during the teaching session. One effective method for active learning is, after at most 20 minutes of lecture, to assign a small example problem for the students to work and one important tool that the instructor can utilize is the computer. So- times we are fortunate to lecture students in a classroom containing computers with a spreadsheet program, usually Microsoft's Excel.

The book addresses several research gaps in the study of organisations and rarely analysed areas such as the non-profit sector (NPOs). It combines approaches from HRM, business studies and organisation research, and incorporates micro- and macro-perspectives on organisations and institutions by using situational and neo-institutionalist frames.

This book describes the latest research developments in modeling and simulation in industrial engineering. Topics such as decision and performance analysis and industrial control systems are described. Case studies in industry and services as well as engineering economy and cost estimation are also covered.

Knowledge management (KM) is about managing the lifecycle of knowledge consisting of creating, storing, sharing and applying knowledge. Two main approaches towards KM are codification and personalization. The first focuses on capturing knowledge using technology and the latter on the process of socializing for sharing and creating knowledge. Social media are becoming very popular as individuals and also organizations learn how to use it. The primary applications of social media in a business context are marketing and recruitment. But there is also a huge potential for knowledge management in these organizations. For example, wikis can be used to collect organizational knowledge and social networking tools, which leads to exchanging new ideas and innovation. The interesting part of social media is that, by using them, one immediately starts to generate content that can be useful for the organization. Hence, they naturally combine the codification and personalisation approaches to KM. This book aims to provide an overview of new and innovative applications of social media and to report challenges that need to be solved. One example is the watering down of knowledge as a result of the use of organizational social media (Von Krogh, 2012).

In addition to capital infrastructure and consumers, digital information created by individual and corporate consumers of information technology is quickly being recognised as a key economic resource and an extremely valuable asset to a company. Organizational, Legal, and Technological Dimensions of Information System Administration recognises the importance of information technology by addressing the most crucial issues, challenges, opportunities, and solutions related to the role and responsibility of an information system. Highlighting various aspects of the organizational and legal implications of system administration, this reference work will be useful to managers, IT professionals, and graduate students who seek to gain an understanding in this discipline.

Entrepreneurship education is a rapidly evolving field that is critical to the development of well-equipped and competent business leaders. The importance of training the future generation of managers and leaders cannot be overlooked as they play a vital role in ensuring the survival of various industries and companies. Entrepreneurship Education in Tourism and Hospitality Management provides an in-depth look at various cases of entrepreneurship education in the tourism and hospitality industries across the world as well as their recent changes and developments. This book also advances the literature in the field of entrepreneurship education by broadening the discussion on the recent trends and ongoing challenges to include perspectives on creating the next generation of tourism and hospitality entrepreneurs. Covering topics such as digital education and tourism sustainability, this reference work is ideal for administrators, academicians, policymakers, entrepreneurs, scholars, researchers, practitioners, instructors, and students.

There has been a significant increase in knowledge-driven industries over the past decade. Despite the importance of knowledge in the innovation process, little research has been conducted into how knowledge management can be applied to make the innovation process more effective. Knowledge Management for Process, Organizational and Marketing Innovation: Tools and Methods outlines different tools and technologies that can be applied depending on the type of innovation an organization desires. It provides concrete advice on the different types of innovation, situations in which innovation may be useful and the role of knowledge and different tools and technologies to support it.

The Leader's Guide to Resilience is your essential toolkit to build authentic strength within your business, so you can thrive in a changing and challenging world. Resilience is the core of growth and regrowth. It is what contributes most to the advancement of your organisation and your role as leader. Your personal resilience, and that of your teams, organisation and broader community network, must be actively nurtured to give you the tools to face anything that comes your way. This book will give you clear, effective and adaptable methods to initiate your first steps in building resilience, as well as advanced practical ways to refine, develop and future-proof your progress once on the path. Whatever life throws at you, resilience will help you bounce back. 2021 Firebird Book Award Winner - Business, Leadership and Motivation

Chinese state banks, which were considered technically insolvent in the 1990s, are at present among the largest and most important banks in the world. This book, based on the author's research and also on his extensive experience of working in Chinese banks, explores how Chinese banks' technical efficiency and organisational flexibility have been achieved whilst ownership and control by the Chinese Communist Party have continued. The author reveals a distinctly non-Western approach to corporate governance, but one that has nevertheless worked very well.

Production engineering and management involve a series of planning and control activities in a production system. A production system can be as small as a shop with only one machine or as big as a global operation including many manufacturing plants, distribution centers, and retail locations in multiple continents. The product of a production system can also vary in complexity based on the material used, technology employed, etc. Every product, whether a pencil or an airplane, is produced in a system which depends on good management to be successful. Production management has been at the center of industrial engineering and management science disciplines since the industrial revolution. The tools and techniques of production management have been so successful that they have been adopted to various service industries, as well. The book is intended to be a valuable resource to undergraduate and graduate students interested in the applications of production management under fuzziness. The chapters represent all areas of production management and are organized to reflect the natural order of production management tasks. In all chapters, special attention is given to applicability and wherever possible, numerical examples are presented. While the reader is expected to have a fairly good understanding of the fuzzy logic, the book provides the necessary notation and preliminary knowledge needed in each chapter.