Technological advancements have become an integral part of life, impacting the way we work, communicate, make decisions, learn, and play. As technology continually progresses, humans are being outpaced by its capabilities, and it is important for businesses, organizations, and individuals to understand how to optimize data and to implement new methods for more efficient knowledge discovery and information management and retrieval. Innovative Applications of Knowledge Discovery and Information Resources Management offers in-depth coverage on the pervasiveness of technological change with a collection of material on topics such as the impact of permeable work-life boundaries, burnout and turnover, big data usage, and computer-based learning. It proves a worthy source for academicians, practitioners, IT leaders, IT professionals, and advanced-level students interested in examining the ways in which technology is changing the world.

This book is intended to spark a discourse on, and contribute to finding a clear consensus in, the debate between conceptualizing a knowledge strategy and planning a knowledge strategy. It explores the complex relationship between the notions of knowledge and strategy in the business context, one that is of practical importance to companies. After reviewing the extant literature, the book shows how the concept of knowledge strategies can be seen as a new perspective for exploring business strategies. It proposes a new approach that clarifies how planned and emergent knowledge strategies allow companies to make projections into the uncertain and unpredictable future that dominates today's economy.

Within the past ten years, tremendous innovations have been brought forth in information technology and knowledge management. Some of the key technical innovations have included the introduction of social media, artificial intelligence, as well as improved network connectivity and capacity. Effective Knowledge Management Systems in Modern Society is a critical scholarly resource that presents an overview of how technical, social, and process changes are impacting the way knowledge systems are being designed. Featuring coverage on a broad range of topics such as knowledge engineering, cognitive ergonomics, and interorganizational knowledge, this book is geared toward consultants, practitioners, and researchers seeking current research on how new approaches in knowledge management impact information technology professionals.

Contemporary digital tools have revolutionized the storing, transfer, and processing of information management. Open Information Management: Applications of Interconnectivity and Collaboration provides a practical-level reference discussing the impact of emerging trends in information technology towards solutions capable of managing information within open, principally unbounded, operational environments. This book can be utilized in advanced courses in knowledge management, information technology, and business education, and also serve as an excellent addition to library reference sections and research collections.

The ability to harness Information Communication Technologies (ICTs) is increasingly at the heart of competitiveness and sustainable growth. As countries engage in an increasingly competitive global economy, they are trying to weave ICT into their development strategies, in the same way enterprises have learned to use ICT to transform their business models and strategies. This integration offers a new path to development that is responsive to the challenges of our times.

In National Strategies to Harness Information Technology, Nagy Hanna and Peter Knight provide a framework for assessing the opportunities, challenges, and prospects for "e-transformation"and for analyzing the options and innovations adopted to manage the e-transformation process. They ask hard questions: what does it take to harness ICT to transform an economy? Why some countries accelerate their development journey with ICT while others fail? How did successful countries balance the need for strategic leadership with bottom up innovation? Can countries reduce the risks of digital divide? What have been the roles of government and private sectors? What lessons can be learned for countries at different levels of development?

Featuring contributions from country experts, the editors and authors provide in-depth case studies of ICT deployment in Singapore, Finland, the Philippines, and South Africa, and asses the progress of such efforts. The result is an essential resource for academic researchers, policy analysts, policymakers, and industry leaders interested in the role of ICT in national development, innovation, and economic growth.In National Strategies to Harness Information Technology, Nagy Hanna and Peter Knight provide a framework for assessing the opportunities, challenges, and prospects for "e-transformation"and for analyzing the options and innovations adopted to manage the e-transformation process. They ask hard questions: what does it take to harness ICT to transform an economy? Why some countries accelerate their development journey with ICT while others fail? How did successful countries balance the need for strategic leadership with bottom up innovation? Can countries reduce the risks of digital divide? What have been the roles of government and private sectors? What lessons can be learned for countries at different levels of development?

Featuring contributions from country experts, the editors and authors provide in-depth case studies of ICT deployment in Singapore, Finland, the Philippines, and South Africa, and asses the progress of such efforts. The result is an essential resource for academic researchers, policy analysts, policymakers, and industry leaders interested in the role of ICT in national development, innovation, and economic growth."

This book is about elicitation: the facilitation of the quantitative expression of subjective judgement about matters of fact, interacting with subject experts, or about matters of value, interacting with decision makers or stakeholders. It offers an integrated presentation of procedures and processes that allow analysts and experts to think clearly about numbers, particularly the inputs for decision support systems and models. This presentation encompasses research originating in the communities of structured probability elicitation/calibration and multi-criteria decision analysis, often unaware of each other's developments. Chapters 2 through 9 focus on processes to elicit uncertainty from experts, including the Classical Method for aggregating judgements from multiple experts concerning probability distributions; the issue of validation in the Classical Method; the Sheffield elicitation framework; the IDEA protocol; approaches following the Bayesian perspective; the main elements of structured expert processes for dependence elicitation; and how mathematical methods can incorporate correlations between experts. Chapters 10 through 14 focus on processes to elicit preferences from stakeholders or decision makers, including two chapters on problems under uncertainty (utility functions), and three chapters that address elicitation of preferences independently of, or in absence of, any uncertainty elicitation (value functions and ELECTRE). Two chapters then focus on cross-cutting issues for elicitation of uncertainties and elicitation of preferences: biases and selection of experts. Finally, the last group of chapters illustrates how some of the presented approaches are applied in practice, including a food security case in the UK; expert elicitation in health care decision making; an expert judgement based method to elicit nuclear threat risks in US ports; risk assessment in a pulp and paper manufacturer in the Nordic countries; and elicitation of preferences for crop planning in a Greek region.

This book examines technical aspects of industrial espionage and its impact in modern companies, organizations, and individuals while emphasizing the importance of intellectual property in the information era. The authors discuss the problem itself and then provide statistics and real world cases. The main contribution provides a detailed discussion of the actual equipment, tools and techniques concerning technical surveillance in the framework of espionage. Moreover, they present the best practices and methods of detection (technical surveillance counter measures) as well as means of intellectual property protection.

As digitization continues to bring rapid changes to businesses, companies must remain agile in order to comply with changing regulations and maintain governance and compliance while achieving its business objectives. To achieve this agility, IT staff within these companies must be able to respond quickly to changing business needs while maintaining existing and efficient infrastructure. Strategic IT Governance and Performance Frameworks in Large Organizations is an essential reference source that provides emerging frameworks and models that implement an efficient strategic IT governance in organizations and discusses the effects these policies have on the business as a whole. Featuring six international case studies from large organizations, this title covers topics such as IT management, security policy, and organizational governance, and is ideally designed for IT specialists, academicians, researchers, policymakers, and managers.

This book examines how and why collaborative quality assurance techniques, particularly pair programming and peer code review, affect group cognition and software quality in agile software development teams. Prior research on these extremely popular but also costly techniques has focused on isolated pairs of developers and ignored the fact that they are typically applied in larger, enduring teams. This book is one of the first studies to investigate how these techniques depend on and influence the joint cognitive accomplishments of entire development teams rather than individuals. It employs theories on transactive memory systems and functional affordances to provide answers based on empirical research. The mixed-methods research presented includes several in-depth case studies and survey results from more than 500 software developers, team leaders, and product managers in 81 software development teams. The book's findings will advance IS research and have explicit implications for developers of code review tools, information systems development teams, and software development managers.

Lifelong learning can occur both in and out of the classroom, but the most valuable instruction takes place on the job. Remote Workforce Training: Effective Technologies and Strategies investigates methods, techniques, and systems used in employee training programs. The tools and technologies surveyed within these pages will help employers take their workers beyond the transient skill sets offered by university degrees and into a constant state of learning and practice that will enhance both their productivity and technical abilities on a regular basis. In particular, the knowledge offered by this reference book will be of use to educators and students as well as managers, leaders, administrators, and personnel.

In the past, services had a strong local and national focus. Professional services were very likely to be independently and autonomously organized from country to country in order to cater to local needs and local legal requirements. This has since changed radically, and highly integrated business and delivery models around the globe have become the status quo in clients' businesses and strategies. Serving clients on a global level requires professional services firms to adopt a structural change from local to distributed global sales and delivery.

This book brings together many years of experience, current perspectives and future ideas of international business practitioners, academics, and market researchers. Along those lines it is structured into four parts. Part I "Winning Strategies and Innovative Ideas" lays the book's foundation: it discusses core strategies behind the globalization movement and introduces the major paradigms and ideas. Part II "Successful Processes for Realization" provides solutions for how to establish successful processes for delivering global professional services. Part III "Inspired Talent Management" goes to the core of the professional services industry: attracting, developing, and keeping the right talent in the right locations. Finally, Part IV offers "Experiences and Case Studies" on all aspects related to successfully building a globalized professional services firm.

In short, this handbook provides professional services firms and their clients alike with a sound foundation for responding strategically to fundamental global changes and turning them into business advantages. It offers a comprehensive perspective of why and how to successfully globalize a professional services firm.

Volume 22 includes two main chapters in both Part A and B. It appears in two parts because all chapters offer great depth in coverage of core issues senior executives must address for long-term survival of the firm: business intelligence, knowledge management, and understanding of the systems dynamics of interfirm behavior. In the first main chapter of Part A Azizah Ahmad demonstrates that high-performing firms must achieve useful on-going business intelligence (BI). Ahmad shows how plans are designed and implemented for viable BI operations. The main contribution of the study is the identification of the firm's internal resources of BI governance that influences successful BI deployment. In the second chapter Md Nuruzzaman shows how country risk, different political actions from the government, and bureaucratic behavior influence the activities in industry supply-chains in emerging markets. The outcomes of the study are useful for various stakeholders of the Bangladeshi RMG industry sector ranging from the government to various private organizations. The applications of this study are extendable through further adaptation in other industries and various geographic contexts.

Written by the world's leading academics in the outsourcing field, this books gives the most recent overview of developments in research and practice. It focuses on new practices in innovation, offshoring, onshoring, capabilities, project management and cloud services, offering a distinctive theory of outsourcing.

This new edition focuses on three crucial areas of retail supply chain management: (1) empirical studies of retail supply chain practices, (2) assortment and inventory planning and (3) integrating price optimization into retail supply chain decisions. The book has been fully updated, expanding on the distinguishing features of the original, while offering three new chapters on recent topics which reflect areas of great interest and relevance to the academic and professional communities alike - inventory management in the presence of data inaccuracies, retail workforce management, and fast fashion retail strategies. The innovations, lessons for practice, and new technological solutions for managing retail supply chains are important not just in retailing, but offer crucial insights and strategies for the ultimate effective management of supply chains in other industries as well. The retail industry has emerged as a fascinating choice for researchers in the field of supply chain management. It presents a vast array of stimulating challenges that have long provided the context of much of the research in the area of operations research and inventory management. However, in recent years, advances in computing capabilities and information technologies, hyper-competition in the retail industry, emergence of multiple retail formats and distribution channels, an ever increasing trend towards a globally dispersed retail network, and a better understanding of the importance of collaboration in the extended supply chain have led to a surge in academic research on topics in retail supply chain management. Many supply chain innovations (e.g., vendor managed inventory) were first conceived and successfully validated in this industry, and have since been adopted in others. Conversely, many retailers have been quick to adopt cutting edge practices that first originated in other industries. Retail Supply Chain Management: Quantitative Models and Empirical Studies, 2nd Ed. is an attempt to summarize the state of the art in this research, as well as offer a perspective on what new applications may lie ahead.

1. 1 Motivation and Scope of Research Container terminals in seaports constitute interfaces between sea and land tra- port of goods in global transport chains. These logistics facilities face an increasing demandof service capacity, as is re ected by a tremendousgrowthin the worldwide container transshipments per year. For example, the top 20 terminals in the world showed an average relative increase of 14% with respect to the number of handled container units from 2006 to 2007, see Port of Hamburg Marketing (2008). In spite of this development, competition is high among container terminals within the same region. A terminal's customers, rst and foremost the vessel op- ators, expect a high level of service quality where reliability is one of the most importantdimensions, seeWiegmansetal. (2001). Regardingtheserviceofavessel, reliability means to realize all transshipment operations within its projected service time interval. The reliability of terminal operations impacts the reliability of v- sels in meeting their liner schedules. According to Notteboom (2006) unexpected waiting times of vessels before berthing and unexpected low transshipment prod- tivity at terminals are responsible for about 86% of liner schedule disturbances, see Fig. 1. 1. Currently, many terminal operators counteract this situation by extending their transshipment capacities. They build new terminals or enlarge existing ter- nals and purchase new or upgrade existing equipment. Ilmer (2005) provides an overview of current projects for building terminal capacity in northern Europe.

Advanced Topics in Information Resources Management features the most current research findings in all aspects of information resources management. From successfully implementing technology change to understanding the human factors in IT utilization, this important volume addresses many of the managerial and organizational applications to and implications of information technology in organizations. Volume three will prove to be instrumental in the improvement and development of the theory and practice of information resources management while educating organizations on how they can benefit from and improve their information resources and all the tools utilized to gather, process, disseminate, and manage this valuable resource. *Note: This book is part of a new series entitled "Advanced Topics in "Information Resources Management." This book is Volume Three within this series (Vol. III, 2004).

This book deals with transportation processes denoted as the Real-time Distribution of Perishable Goods (RDOPG). The book presents three contributions that are made to the field of transportation. First, a model considering the minimization of customer inconvenience is formulated. Second, a pro-active real-time control approach is proposed. Stochastic knowledge is generated from past request information by a new forecasting approach and is used in the pro-active approach to guide vehicles to request-likely areas before real requests arrive there. Various computational results are presented to show that in many cases the pro-active approach is able to achieve significantly improved results. Moreover, a measure for determining the structural quality of request data sets is also proposed. The third contribution of this book is a method that is presented for considering driver inconvenience aspects which arise from vehicle en-route diversion activities. Specifically, this method makes it possible to restrict the number of performed vehicle en-route diversion activities.

In the last ten years IT has brought fundamental changes to the way the world works. Not only has it increased the speed of operations and communications, but it has also undermined basic assumptions of traditional business models and increased the number of variables. Today, the survival of major corporations is challenged by a world-wide marketplace, international operations, outsourcing, global communities, a changing workforce, security threats, business continuity, web visibility, and customer expectations. Enterprises must constantly adapt or they will be unable to compete.

Fred Cummins, an EDS Fellow, presents IT as a key enabler of the agile enterprise. He demonstrates how the convergence of key technologies-including SOA, BPM and emerging enterprise and data models-can be harnessed to transform the enterprise. Cummins mines his 25 years experience to provide IT leaders, as well as enterprise architects and management consultants, with the critical information, skills, and insights they need to partner with management and redesign the enterprise for continuous change. No other book puts IT at the center of this transformation, nor integrates these technologies for this purpose.
Shows how to integrate and deploy critical technologies to foster agilityDetails how to design an enterprise architecture that takes full advantage of SOA, BPM, business rules, enterprise information management, business models, and governanceOutlines IT's critical mission in providing an integration infrastructure and key services, while optimizing technology adoption throughout the enterpriseIllustrates concepts with examples and cases from large and small commercial enterprisesShows how to create systems that recognize and respond to the need for changeIdentifies the unique security issues that arise with SOA and shows how to deploy a framework of technologies and processes that address them

With this book, distinguished and notable contributors wish to honor Professor Charles S. Tapiero s scientific achievements. Although it covers only a few of the directions Professor Tapiero has taken in his work, it presents important modern developments in theory and in diverse applications, as studied by his colleagues and followers, further advancing the topics Tapiero has been investigating. The book is divided into three parts featuring original contributions covering the following areas: general modeling and analysis; applications to marketing, economy and finance; and applications to operations and manufacturing.

Professor Tapiero is among the most active researchers in control theory; in the late sixties, he started to enthusiastically promote optimal control theory along with differential games, successfully applying it to diverse problems ranging from classical operations research models to finance, risk and insurance, marketing, transportation and operations management, conflict management and game theory, engineering, regional and urban sciences, environmental economics, and organizational behavior. Over the years, Professor Tapiero has produced over 300 papers and communications and 14 books, which have had a major impact on modern theoretical and applied research. Notable among his numerous pioneering scientific contributions are the use of graph theory in the behavioral sciences, the modeling of advertising as a random walk, the resolution of stochastic zero-sum differential games, the modeling of quality control as a stochastic competitive game, and the development of impulsive control methods in management. Charles Tapiero s creativity applies both in formulating original issues, modeling complex phenomena and solving complex mathematical problems."

This book examines recent developments in semantic systems that can respond to situations and environments and events. The contributors to this book cover how to design, implement and utilize disruptive technologies. The editor discusses the two fundamental sets of disruptive technologies: the development of semantic technologies including description logics, ontologies and agent frameworks; and the development of semantic information rendering and graphical forms of displays of high-density time-sensitive data to improve situational awareness. Beyond practical illustrations of emerging technologies, the editor proposes to utilize an incremental development method called knowledge scaffolding -a proven educational psychology technique for learning a subject matter thoroughly. The goal of this book is to help readers learn about managing information resources, from the ground up and reinforcing the learning as they read on.

Software. Hardware. Networks. Wireless. Entrepreneurs face a bewildering array of choices and decisions when it comes to incorporating technology into the fabric of their businesses. Yet nothing could be more important these days. Aligning information technology (IT) with business strategy is essential to meet and beat the competition. As business strategy and technology expert CJ Rhoads shows, managing information technology effectively is an essential skill that all entrepreneurs must develop, just as they develop skills in sales or finance. However, due to the immaturity of the IT industry, making good decisions about information technology is very difficult. Reliable and unbiased information is hard to find, and technical people are often unable to convey information in a way that makes sense to entrepreneurs. The Entrepreneur's Guide to Managing Information Technology to the rescue! Reading this book could mean the difference between having reliable, effective systems that help your business flourish--or stumbling into hidden sink holes that drain employee motivation and hack away at profits. In addition to helping you level the playing field with technology salespeople hawking everything from handheld devices to complex networks, Rhoads answers the following questions: -How do I get the promised benefits of information technology? -How do I avoid the risks? -How do I plan for the information technology that I will need as the business grows? -How do I choose wisely from the plethora of platforms, products, and services that are available? -How do I avoid wasting money on technology that won't work for me? -How do I implement and coordinate technology so that it runs smoothly? -Howdo I manage the people, processes, and systems for the best value? Understanding the answers to these questions and putting them to work could mean the difference between success and failure in any entrepreneurial venture. Readers will learn to recognize hype when they see it, and they will focus on how to profit the most from IT. At the very least, readers will avoid thousands of dollars in lost costs by avoiding risky technology projects. The knowledge contained in this book separates the winners from the whiners in the quest to better employ information technology. Which would you like to be?