This unique book helps business executives to improve their company's business performance by showing how to build an effective and future-proof distribution channel, and adopt effective commercial policies and value-based pricing strategies. For the first time, an ex-McKinsey consultant and general manager reveals the methodology adopted by successful Fortune 100 multinationals, offering readers a concise, informative and pragmatic guide to the core principles, with an abundance of concrete examples and visual frameworks. Every good business manager needs to have a microscope on one eye and a telescope on the other eye - this practical, easy to follow book, anchored in solid analytic principles, allows for fast and solid transitions between diagnosis, long-term strategic thinking, and short-term execution. Bruno Barcelos, General Manager Sandoz, a Novartis Company

This book focuses on the use of quantitative methods for both business and management, helping readers understand the most relevant quantitative methods for managerial decision-making. Pursuing a highly practical approach, the book reduces the theoretical information to a minimum, so as to give full prominence to the analysis of real business problems. Each chapter includes a brief theoretical explanation, followed by a real-life managerial case that needs to be solved, which is accompanied by a corresponding Microsoft Excel (R) dataset. The practical cases and exercises are solved using Excel, and for each problem, the authors provide an Excel file with the complete solution and corresponding calculations, which can be downloaded easily from the book's website. Further, in an appendix, readers can find solutions to the same problems, but using the R statistical language. The book represents a valuable reference guide for postgraduate, MBA and executive education students, as it offers a hands-on, practical approach to learning quantitative methods in a managerial context. It will also be of interest to managers looking for a practical and straightforward way to learn about quantitative methods and improve their decision-making processes.

The main target of this book is to raise the awareness about social networking systems design, implementation, security requirements, and approaches. The book entails related issues including computing, engineering, security, management, and organization policy. It interprets the design, implementation and security threats in the social networks and offers some solutions in this concern. It clarifies the authentication concept between servers to identity users. Most of the models that focus on protecting users' information are also included. This book introduces the Human-Interactive Security Protocols (HISPs) efficiently. Presenting different types of the social networking systems including the internet and mobile devices is one of the main targets of this book. This book includes the social network performance evaluation metrics. It compares various models and approaches used in the design of the social networks. This book includes various applications for the use of the social networks in the healthcare, e-commerce, crisis management, and academic applications. The book provides an extensive background for the development of social network science and its challenges. This book discusses the social networks integration to offer online services, such as instant messaging, email, file sharing, transferring patients' medical reports/images, location-based recommendations and many other functions. This book provides users, designers, engineers and managers with the valuable knowledge to build a better secured information transfer over the social networks. The book gathers remarkable materials from an international experts' panel to guide the readers during the analysis, design, implementation and security achievement for the social network systems. In this book, theories, practical guidance, and challenges are included to inspire designers and researchers. The book guides the engineers, designers, and researchers to exploit the intrinsic design of the social network systems.

The revised second edition of "Measures and Metrics in Corporate Security" is an indispensable guide to creating and managing a security metrics program. Authored by George Campbell, emeritus faculty of the Security Executive Council and former chief security officer of Fidelity Investments, this book shows how to improve security s bottom line and add value to the business. It provides a variety of organizational measurements, concepts, metrics, indicators and other criteria that may be employed to structure measures and metrics program models appropriate to the reader s specific operations and corporate sensitivities.

There are several hundred examples of security metrics included in "Measures and Metrics in Corporate Security, " which are organized into categories of security services to allow readers to customize metrics to meet their operational needs. Also supplied with the book (hosted on a companion website) are PowerPoint slide decks that can help practitioners build their metrics presentations and provide ideas about what can be measured.

"Measures and Metrics in Corporate Security" is a part of Elsevier s Security Executive Council Risk Management Portfolio, a collection of real world solutions and "how-to" guidelines that equip executives, practitioners, and educators with proven information for successful security and risk management programs.
Describes the basic components of a metrics program, as well as the business context for metricsProvides guidelines to help security managers leverage the volumes of data their security operations already createIdentifies the metrics security executives have found tend to best serve security s unique (and often misunderstood) missionsIncludes 375 real examples of security metrics across 13 categories"

In an effort to increase an understanding of the relationship between information technology and the cultural and social dynamics within the workplace, we must bridge the gap between technology and social sciences. Integrations of Technology Utilization and Social Dynamics in Organizations covers all aspects of social issues impacted by information technology in organizations and inter-organizational structures; this book presents the conceptualization of specific social issues and their associated constructs. It encompasses designs and infrastructures, empirical validation of social models, and case studies illustrating socialization success and failures relating to Information technology.

In a world that is essentially digitizing, some have argued that the idea of the knowledge society holds the greatest promise for Africa s rapid socio-economic transformation. Impacts of the Knowledge Society on Economic and Social Growth in Africa aims to catalyze thinking and provide relevant information on the complex ways in which the information age is shaping Africa and the implications that this will have for the continent and the world. This premier reference volume will provide policy analysts, policymakers, academics, and researchers with fresh insights into the key empirical and theoretical matters framing Africa's ongoing digitization."

The aim of this book is to present qualitative and qualitative aspects of logistics operations and supply chain management which help to implement the sustainable policy principles in the companies and public sector s institutions. Authors in individual chapters address the issues related to reverse network configuration, forward and reverse supply chain integration, CO2 reduction in transportation, improvement of the production operations and management of the recovery activities. Some best practices from different countries and industries are presented. This book will be valuable to both academics and practitioners wishing to deepen their knowledge in the field of logistics operations and management with regard to sustainability issues."

In scheduling theory, the models that have attracted considerable attention during the last two decades allow the processing times to be variable, i.e., to be subjected to various effects that make the actual processing time of a job dependent on its location in a schedule. The impact of these effects includes, but is not limited to, deterioration and learning. Under the first type of effect, the later a job is scheduled, the longer its actual processing time becomes. In the case of learning, delaying a job will result in shorter processing times. Scheduling with Time-Changing Effects and Rate-Modifying Activities covers and advances the state-of-the-art research in this area. The book focuses on single machine and parallel machine scheduling problems to minimize either the maximum completion time or the sum of completion times of all jobs, provided that the processing times are subject to various effects. Models that describe deterioration, learning and general non-monotone effects to be considered include positional, start-time dependent, cumulative and their combinations, which cover most of the traditionally used models. The authors also consider more enhanced models in which the decision-maker may insert certain Rate-Modifying Activities (RMA) on processing machines, such as for example, maintenance or rest periods. In any case, the processing times of jobs are not only dependent on effects mentioned above but also on the place of a job in a schedule relative to an RMA. For most of the enhanced models described in the book, polynomial-time algorithms are presented which are based on similar algorithmic ideas such as reduction to linear assignment problems (in a full form or in a reduced form), discrete convexity, and controlled generation of options.

This book provides advanced analytics and decision management techniques and tools for developing sustainable competitive advantages in the studied target context. In order to achieve sustainable economy, the capacity to endure, it is essential to understand and study the mechanisms for interactions and impact from and among these perspectives.

How does one implement highly creative ideas in the workplace? Though creativity fuels modern businesses and organizations, capitalizing on creativity is still a relatively unchartered territory. The crux of this issue is explored as contributors present and analyze remedies for capitalizing on highly creative ideas. Editors Miha Skerlavaj, Matej Cerne, Anders Dysvik and Arne Carlsen have gathered a large network of contributors across four continents to craft this relevant, evidence-based and holistic text. Multiple levels, methods, approaches and perspectives are all considered while focusing on a single research question. Chapters feature a combination of research-based materials, stories and short cases to show what can be done to implement highly creative ideas in the workplace. This extremely relevant subject will be of interest to a large number of organizations worldwide that are looking to tap into the potential of highly creative and possibly useful ideas to build their competitive advantage. Specifically, management consultants in Human Resource Management, innovation, creativity, coaching, and/or leadership will find this book useful. It can also be used in Innovation Management MSc and MBA courses, executive education courses, as well as for PhD researchers and innovation management scholars. Contributors: D. Aleksic, B. Balboni, S. Batistic, T. Bednall, S. Bogilovic, G. Bortoluzzi, B. Brogger, R. Buch, A. Carlsen, M. Cerne, A. Dysvik, N. Escriba-Carda, A. Giudici, S. Harrison, T. Hernaus, T. Hoholm, J. Hudovernik, P. Hull Kristensen, A. Hvidsten, M. Jaklic, R. Kase, J. Krapez Trost, B. Kuvaas, A. La Rocca, V.C. Lin, M. Lotz, B.E. Mork, A.S. Nabergoj, C.G.L. Nerstad, P. Parycek, A. Pustovrh, I. Rauth, K. Sanders, R. Schoellhammer, J. Schossboeck, H. Shipton, M. Skerlavaj, J. Sumanth, A. Tracogna, L. Valikangas, S.I. Wong, I. Zupic

This book examines the relationships among leadership, the quality of the management process and business results. Drawing from the pioneering contributions of Chester I. Barnard, this book defines the role and characteristics of an effective and efficient manager in the new knowledge economy. This book also examines the relevance of Barnard's work on modern studies in economics and business administration. Chester I. Barnard considered the company to be a complex socio-economic system, oriented towards general aims. A company's behavior is rational if its constituent elements and management models are planned, organized, guided and regulated in order to create and maintain a cooperative system that combines efficiency and effectiveness. In this book, the conceptual construction of Barnard's management theory is represented by a synthetic scheme in which the various components of the business process (including leadership) and their influences on the outcome variables of the company are linked as a system. This approach makes this book appealing to academics, scholars and professionals in business, management, administration and knowledge management.

This book introduces several simple analytical approaches to aid the seamless integration of renewable distributed generation. It focuses on the idea of intelligent integration, which involves locating and developing suitable operational characteristics of renewable distributed generation. After reviewing the options available, the best location should be chosen, an appropriately sized operation should be installed and the most suitable operational characteristics should be adopted. Presenting these simple analytical approaches, their step-by-step implementation and a number of cases studies using test distribution systems, the book clearly demonstrates the technical, economic and environmental benefits of intelligent integration.

Knowledge Management in the Construction Industry: A Socio-Technical Perspective presents a portfolio of concepts, methods, models, and tools supported by real life case studies from various corners of the globe providing insights into the management of knowledge in the construction industry. Untangling the hype from the reality, practical means of implementing knowledge management in the construction industry through various mechanisms and tools are demonstrated. For the practitioner, it provides practical insights and experiences from real life cases, for the researcher and academic, it provides current and state-of-the-art undertakings in this emerging area for the construction industry.

Organizations are facing major disruptions in technology, consumer preferences, and in the makeup of their workforce, and as a result, they will need to adapt to these rapidly changing times to stay effective. Organizations that are able to tap into the collective knowledge of their employees and leverage their insights will have an advantage over those that lack this connectivity. Implementing a knowledge management (KM) strategy can help organizations improve operational effectiveness, innovation, and adapt to changes, but the majority of KM implementations fail due to misalignment with the organization's existing culture. Organizational culture can enable effective KM, or it can be a barrier to its implementation. The Handbook of Research on Organizational Culture Strategies for Effective Knowledge Management and Performance defines the relationship between organizational culture and knowledge management and how they impact one another. This handbook also identifies critical business practices to assist organizations in transitioning to work from home while maintaining a strong corporate culture that includes beneficial knowledge-sharing behaviors. Covering topics including knowledge management, organizational culture, and change management, this text is essential for managers, executives, practitioners, leaders in business, non-profits, academicians, researchers, and students looking for research on how organizations can thrive and adapt due to emerging global disruptions as well as local or internal disruptions.

This book provides a knowledge-based view to the dynamic capabilities in an organization. The author integrates two existing views on gaining competitive advantage: the Knowledge View which suggests that the capability of organizations to learn faster than competitors is the only source of competitiveness; and the Dynamic Capability View which speculates that a firm's competitive advantage rests on dynamic capabilities which enable a firm to constantly renew the stock of ordinary organizational capabilities in accordance with the changes in the business environment. Using the IT sector in India as a case study, this book provides and tests a new framework--Knowledge-Based Dynamic Capabilities-in the prediction of competitive advantage in organizations.

This book analyzes the underlying theoretical principles of multi-objective linear programming problems with multi-choice parameters. It studies transportation problems on the same domain with extension to fuzzy stochastic criteria, and offers insights into sensitivity analysis through symmetric duality and complementarity using non-convex programming. These analytical presentations provide ample scope for researchers to contemplate real-world problems with an innovative vision. The formulation, analysis and solution procedures on inventory control models in the book use both deterministic and fuzzy parameters, and provide novel optimal inventory policies. The book discusses a wide range of optimal operational techniques for policy makers, government and private agencies in the fields of e-governance and agricultural crop insurance, which are crucial for developing countries. The recommendations address the gaps and remedies in various schemes that influence decision-making in the context of the economic development of such countries.

This book accomplishes an analysis of critical aspects of managerial implications on the business with information. The business dealing with information is spreading in the service market; and, an efficient management of informational processes, in order to perform successful business with them, is now crucial. Besides, economical/business, technological or any other kind of information, organized in a variety of forms, can be considered as an 'informational product'. Thus, creating a business value out of information is challenging but vital, especially in the modern digital age. Accordingly, the book covers the methods and technologies to capture, integrate, analyze, mine, interpret and visualize information out of distributed data, which in turn can help to manage information competently. This volume explores the challenges being faced and opportunities to look out for in this research area, while discussing different aspects of this subject. The book will be of interest to those working in or are interested in joining interdisciplinary and transdisciplinary work in the areas of information management, service management, and service business. It will also be of use to young generation researchers by giving them an overview on different aspects of doing business with information. While introducing them to both technical and non-technical details, as well as economic aspects, the book will also be extremely informative for professionals who want to understand and realize the potential of using the cutting-edge managerial technologies for doing successful business with information/ services.

This book describes how a model for optimizing the energy supply system in Germany can be implemented. It focuses on the open energy modeling framework (Oemof) program for modeling energy supply systems. The individual elements of Oemof are described, as well as the model's structure. The technical components of Oemof are subsequently demonstrated in mathematical calculations, along with sufficient Python code to begin basic modeling. The book will appeal to anyone with an interest in optimization models for energy supply systems, or in the mathematical description of the technical components of such systems in practical implementation, using a real example, Oemof. Thermodynamic descriptions of combustion are provided, so that readers can focus on modeling aspects. Researchers and practitioners will also find the book useful, as it expands on their knowledge of the technical components of energy supply systems, supported with detailed mathematical calculations.

Information is considered both an essential element of organizational design and an asset to be processed and managed. Further research on and application of topics relating to the architecture, management, and use of information is imperative to organizational success. The Handbook of Research on Information Architecture and Management in Modern Organizations focuses on information as an essential element of organizational design and emphasizes the strategic role of knowledge transfer and management in organizations across industries. Taking a cross-disciplinary approach to information architecture and management, this publication draws on research essential to diverse organizations and is designed for use by business professionals, researchers, academicians, and upper-level students. This comprehensive reference work features key research and concepts on topics related to information functionality, information modeling, information overload, information retrieval, innovation management, organizational architecture, informed governance, and relevant applications across industries.

Events Management 1e John Beech, Sebastian Kaiser and Robert Kaspar The Business of Events Management provides an accessible and lively introduction to the practice of managing an event, festival, conference or congress. Written by a team of international experts, the book incorporates the latest thinking in events management and highlights key theories, concepts and models by using a range of case studies and examples. This book will enable you to: * Manage the financial aspects of events management * Understand the impact of events on built and natural environments * Explain the role of volunteers in an event and understand the challenges that managing them involves * Understand the key issues in planning and designing a venue Each chapter features a real-life case study to illustrate key concepts and place theory in a practical context, as well as preparing students to tackle any challenges they may face in managing events. Case studies include the Edinburgh International Festival, the 2010 Winter Olympics and Indian Premier League Cricket.

This book assesses Chinese acquisitions in developed countries, evaluates the drivers and opportunities and, above all, explores the major operational challenges. It discusses topics such as cross-cultural issues, integration strategies, risk and resilience, the influence of emerging technologies, servitization, impacts on reshoring, corporate social responsibility, branding strategies, knowledge management, and transfer of best practices. While emerging market multinational corporations' (EMNCs) use of mergers and acquisitions as a strategic vehicle has received considerable attention, much less is known about their post-entry activities, such as the implementation of post-acquisition and integration strategies. It can be expected that, compared with their Western counterparts, EMNCs will face radically different challenges that may undermine the success of their products, brands and marketing. Addressing these issues by means of a case study approach, this book is an ideal teaching resource for a variety of courses at both undergraduate and postgraduate level. It also appeals to academics, researchers, and practitioners with a keen interest in manufacturing industry.

The decision to engage in corporate social action (CSA), and the debates regarding its costs, benefits and implications to corporate performance represent a demanding issue for scholars and managers. Research is inconclusive regarding the causal relations between CSA, corporate social performance (CSP) and corporate financial performance (CFP), despite numerous empirical and theoretical studies devoted to the issue. This book presents an in-depth study of corporate social action and the factors influencing a decision to engage in it. Going beyond the causal relationship between CSA and firm performance, the book stresses the link between CSA and a firm's core managerial policies and practices, reflecting the complexity and varied facets of CSA and the numerous internal and external factors that influence its outcomes. The book draws on the experiences of various industrial sectors to reveal the importance of a range of issues such as top management pay dispersion and ownership structure, which may influence the firm's decision to engage in CSA. It also explores some of the external influences on firms, such as institutional norms, the geopolitical environment and the industrial sector. The first part of the book provides an overview of the thematic issues of CSA and performance. The second part presents a series of empirical studies that examine factors and determinants of CSA. The third part presents case studies to illustrate the processes and outcomes of CSA policy and strategy in environmentally hazardous industries.

Enterprise IT Governance, Business Value and Performance Measurement reports on high-level academic research outcomes, providing evidence-based insight into the management and contribution of IT within organizations. It also offers practical insights, models, and tools that are instrumental in gaining business value from IT. With contributions from 35 international professionals, this valuable reference appeals to both academic and practitioners in the field of IT management and business and IT alignment.

Globalized marketing strategies continue to increase the development of global business through its latest advances in technology. The adoption of new technologies for businesses and organizations fluctuate throughout different regions of the world. Global Diffusion and Adoption of Technologies for Knowledge and Information Sharing provides diverse insights from researchers and practitioners around the world to offer their knowledge on the comparisons of international enterprises. This book is useful to managers and practitioners to improve business practices and keep an open dialogue about global information management.

Organizations of all types are consistently working on new initiatives, product lines, or implementation of new workflows as a way to remain competitive in the modern business environment. No matter the type of project, employing the best methods for effective execution and timely completion of the task at hand is essential to project success. The implementation of computer technology has provided further opportunities for innovation and progress in the daily operations and initiatives of corporations. Knowledge Management and Innovation in Network Organizations: Emerging Research and Opportunities is an essential scholarly resource that explores the use of information communication technologies in management models and the development of network organizations operating in various sectors of the economy. Highlighting coverage on a wide range of topics such as cloud computing, organizational development, and business management, this book is ideal for business professionals, organizational researchers, and academicians interested in the latest research on network organizations.