Utilising technologies, processes, and applications to analyse internal and structured data, business intelligence is a key aspect in the ability of an organization to gather knowledge and develop new opportunities for growth. Principles and Applications of Business Intelligence Research provides the latest ideas and research on the practices and management of business intelligence. Including original research, case studies, and analysis, this comprehensive collection aims to advance the understanding and implementation of business intelligence.

Organizations are facing major disruptions in technology, consumer preferences, and in the makeup of their workforce, and as a result, they will need to adapt to these rapidly changing times to stay effective. Organizations that are able to tap into the collective knowledge of their employees and leverage their insights will have an advantage over those that lack this connectivity. Implementing a knowledge management (KM) strategy can help organizations improve operational effectiveness, innovation, and adapt to changes, but the majority of KM implementations fail due to misalignment with the organization's existing culture. Organizational culture can enable effective KM, or it can be a barrier to its implementation. The Handbook of Research on Organizational Culture Strategies for Effective Knowledge Management and Performance defines the relationship between organizational culture and knowledge management and how they impact one another. This handbook also identifies critical business practices to assist organizations in transitioning to work from home while maintaining a strong corporate culture that includes beneficial knowledge-sharing behaviors. Covering topics including knowledge management, organizational culture, and change management, this text is essential for managers, executives, practitioners, leaders in business, non-profits, academicians, researchers, and students looking for research on how organizations can thrive and adapt due to emerging global disruptions as well as local or internal disruptions.

This book examines what mechanisms enable science-intensive organizations to broaden beneficiaries of science in urban settings. Focusing on organizations that constitute urban resilience systems and networks, it maps the contributions of academic institutions, established multinationals, and entrepreneur firms in environmental, material, and related life sciences. It then develops a model of strategy and governance for organizations to invest in and implement new environmental material science projects. This book provides researchers with a framework based on management theories of R&D and resource allocation for resolving urban issues.

This book systematically examines and quantifies industrial problems by assessing the complexity and safety of large systems. It includes chapters on system performance management, software reliability assessment, testing, quality management, analysis using soft computing techniques, management analytics, and business analytics, with a clear focus on exploring real-world business issues. Through contributions from researchers working in the area of performance, management, and business analytics, it explores the development of new methods and approaches to improve business by gaining knowledge from bulk data. With system performance analytics, companies are now able to drive performance and provide actionable insights for each level and for every role using key indicators, generate mobile-enabled scorecards, time series-based analysis using charts, and dashboards. In the current dynamic environment, a viable tool known as multi-criteria decision analysis (MCDA) is increasingly being adopted to deal with complex business decisions. MCDA is an important decision support tool for analyzing goals and providing optimal solutions and alternatives. It comprises several distinct techniques, which are implemented by specialized decision-making packages. This book addresses a number of important MCDA methods, such as DEMATEL, TOPSIS, AHP, MAUT, and Intuitionistic Fuzzy MCDM, which make it possible to derive maximum utility in the area of analytics. As such, it is a valuable resource for researchers and academicians, as well as practitioners and business experts.

This book describes the setup of digital enterprises and how to manage them, focusing primarily on the important knowledge and essential understanding of digital enterprise management required by managers and decision makers in organizations. It covers ten essential knowledge areas of this field: * Foundation of Digital Enterprise * Technology Foundation and Talent Management for Digital Enterprise * Digital Enterprise Strategy Planning and Implementation * B2C Digital Enterprise: E-tailing * B2C Digital Enterprise: E-Services * B2B Digital Enterprise and Supply Chain * Digital Platforms * Digital Marketing and Advertising * Digital Payment Systems * Mobile Enterprise Overall, this text provides the reader with the basics to understand the rapid development of digitization, facilitated by the dramatic advancements in digital technologies, extensively connected networks, and wider adoption of computing devices (especially mobile devices), as more and more organizations are realizing the strategic importance of digitization (e.g., sustainable growth of the organization, competitive advantage development and enhancement) and are embarking on digital enterprise.

Identifying, measuring, and valuing knowledge-based intangible assets: new perspectives highlights the importance of intangible resources in business management, the need for a strategic analysis that enables them to be identified and assessed, and solutions to these challenges. Aimed at executives, practitioners, academics and students, this book demonstrates new models and methods that allow progress to be made on the task of intangibles management, which is the fundamental source of wealth in the knowledge economy.

The book examines the social processes which have shaped the development and organisation of various marketing practices and activities, and the markets associated with them. Drawing on the figurational-sociological approach associated with Norbert Elias the contributors explain how various markets and related marketing practices and activities are organised, enabled and constrained by the actions of people at different levels of social integration. Collectively, The Social Organisation of Marketing provides insights into topics such as the consumption and of wine in China, the advertising of Guinness, the management of on-line communities in Germany, the corporate social responsibility strategies of multinational energy corporations in Africa, the concept of talent management in contemporary organisations, the child consumer in Ireland, and the constraining and enabling influences of the American corporate organisational structure.

Ubiquitous Developments in Knowledge Management: Integrations and Trends depicts new technologies, approaches, issues, solutions, and cases that can help an organization implement a knowledge management initiative or provide a knowledge base for the practitioner/academic researcher. This foundational reference contributes to existing knowledge management literature by providing new insight into the continual evolution of the discipline in modern organizations.

This book is one of the first to explore aviation and aircraft leasing and its values establishing it as a standalone investable asset class within the larger real assets industry. Airplanes are a crucial but capital-intensive component of the global economy. The author, as an academic, researcher, appraiser, advisor and businessperson in the industry, bridges a gap in the existing literature with his analysis of the underlying aviation asset class return and risk profile. The book describes the characteristics, dynamics and drivers of the global, Asia and China specific aviation and leasing landscapes. Recent effects of COVID-19 on aviation and an analysis of the drivers affecting cross border mergers and acquisitions in the industry are also investigated. The book includes 20+ years of empirical aircraft valuation evidence and analysis of its characteristics establishing the aircraft and sub-segments as asset classes. In addition, characteristic comparisons to other real asset subclasses and benchmarks are examined. This book will be of interest to academics, financiers, investors, industry participants and more general aviation enthusiasts.

This book focuses on the use of quantitative methods for both business and management, helping readers understand the most relevant quantitative methods for managerial decision-making. Pursuing a highly practical approach, the book reduces the theoretical information to a minimum, so as to give full prominence to the analysis of real business problems. Each chapter includes a brief theoretical explanation, followed by a real-life managerial case that needs to be solved, which is accompanied by a corresponding Microsoft Excel (R) dataset. The practical cases and exercises are solved using Excel, and for each problem, the authors provide an Excel file with the complete solution and corresponding calculations, which can be downloaded easily from the book's website. Further, in an appendix, readers can find solutions to the same problems, but using the R statistical language. The book represents a valuable reference guide for postgraduate, MBA and executive education students, as it offers a hands-on, practical approach to learning quantitative methods in a managerial context. It will also be of interest to managers looking for a practical and straightforward way to learn about quantitative methods and improve their decision-making processes.

Dr. Chisholm defines data modelers and data managers. Establishing a common understanding of financial instruments, including the nuances of their underlying contractual structure, is the very foundation of systemic oversight, business process automation, and analytical modeling.

Assembly Line Planning and Control describes the basic fundamentals of assembly lines for single model lines, mixed model make-to-stock lines, mixed model make-to-order lines and for one-station assembly. The book shows how to select the quantity of units to schedule for a shift duration, compute the number of operators needed on a line, set the conveyor speed, coordinate the main line with sub-assembly lines, assign the work elements to the operators on the line, sequence the models down the line, sequence the jobs down the line, calculate the part and component requirements for a line and for each station, determine the replenish needs of the parts and components from the suppliers, compute the similarity between the models being produced and show applications, use learning curves to estimate time and costs of assembly, and measure the efficiency of the line. The material is timeless and the book will never become obsolete. The author presents solutions with easy-to-understand numerical examples that can be applied to real-life applications. "

In an effort to increase an understanding of the relationship between information technology and the cultural and social dynamics within the workplace, we must bridge the gap between technology and social sciences. Integrations of Technology Utilization and Social Dynamics in Organizations covers all aspects of social issues impacted by information technology in organizations and inter-organizational structures; this book presents the conceptualization of specific social issues and their associated constructs. It encompasses designs and infrastructures, empirical validation of social models, and case studies illustrating socialization success and failures relating to Information technology.

This unique book helps business executives to improve their company's business performance by showing how to build an effective and future-proof distribution channel, and adopt effective commercial policies and value-based pricing strategies. For the first time, an ex-McKinsey consultant and general manager reveals the methodology adopted by successful Fortune 100 multinationals, offering readers a concise, informative and pragmatic guide to the core principles, with an abundance of concrete examples and visual frameworks. Every good business manager needs to have a microscope on one eye and a telescope on the other eye - this practical, easy to follow book, anchored in solid analytic principles, allows for fast and solid transitions between diagnosis, long-term strategic thinking, and short-term execution. Bruno Barcelos, General Manager Sandoz, a Novartis Company

In a world that is essentially digitizing, some have argued that the idea of the knowledge society holds the greatest promise for Africa s rapid socio-economic transformation. Impacts of the Knowledge Society on Economic and Social Growth in Africa aims to catalyze thinking and provide relevant information on the complex ways in which the information age is shaping Africa and the implications that this will have for the continent and the world. This premier reference volume will provide policy analysts, policymakers, academics, and researchers with fresh insights into the key empirical and theoretical matters framing Africa's ongoing digitization."

The revised second edition of "Measures and Metrics in Corporate Security" is an indispensable guide to creating and managing a security metrics program. Authored by George Campbell, emeritus faculty of the Security Executive Council and former chief security officer of Fidelity Investments, this book shows how to improve security s bottom line and add value to the business. It provides a variety of organizational measurements, concepts, metrics, indicators and other criteria that may be employed to structure measures and metrics program models appropriate to the reader s specific operations and corporate sensitivities.

There are several hundred examples of security metrics included in "Measures and Metrics in Corporate Security, " which are organized into categories of security services to allow readers to customize metrics to meet their operational needs. Also supplied with the book (hosted on a companion website) are PowerPoint slide decks that can help practitioners build their metrics presentations and provide ideas about what can be measured.

"Measures and Metrics in Corporate Security" is a part of Elsevier s Security Executive Council Risk Management Portfolio, a collection of real world solutions and "how-to" guidelines that equip executives, practitioners, and educators with proven information for successful security and risk management programs.
Describes the basic components of a metrics program, as well as the business context for metricsProvides guidelines to help security managers leverage the volumes of data their security operations already createIdentifies the metrics security executives have found tend to best serve security s unique (and often misunderstood) missionsIncludes 375 real examples of security metrics across 13 categories"

Knowledge Management is concerned with all aspects of eliciting, acquiring, modelling, and managing knowledge. Application of knowledge resources successfully helps the organization to deliver creative products and services. Especially in service business, service job experience and information about the customer, as well as the installed site equipment, are key factors to deliver services efficiently and with high quality. In many cases supporting information is stored in different backend systems and it needs to be retrieved, aggregated, and presented on demand. Knowledge Management and Drivers of Innovation in Services Industries provides a comprehensive collection of knowledge from experts within the Information and Knowledge Management field. Outlining areas on Knowledge Management, Innovation, Information Technologies and Systems, and Services Industry, this book provides insight for academic professors, policymakers, and students alike.

This book examines the relationships among leadership, the quality of the management process and business results. Drawing from the pioneering contributions of Chester I. Barnard, this book defines the role and characteristics of an effective and efficient manager in the new knowledge economy. This book also examines the relevance of Barnard's work on modern studies in economics and business administration. Chester I. Barnard considered the company to be a complex socio-economic system, oriented towards general aims. A company's behavior is rational if its constituent elements and management models are planned, organized, guided and regulated in order to create and maintain a cooperative system that combines efficiency and effectiveness. In this book, the conceptual construction of Barnard's management theory is represented by a synthetic scheme in which the various components of the business process (including leadership) and their influences on the outcome variables of the company are linked as a system. This approach makes this book appealing to academics, scholars and professionals in business, management, administration and knowledge management.

In scheduling theory, the models that have attracted considerable attention during the last two decades allow the processing times to be variable, i.e., to be subjected to various effects that make the actual processing time of a job dependent on its location in a schedule. The impact of these effects includes, but is not limited to, deterioration and learning. Under the first type of effect, the later a job is scheduled, the longer its actual processing time becomes. In the case of learning, delaying a job will result in shorter processing times. Scheduling with Time-Changing Effects and Rate-Modifying Activities covers and advances the state-of-the-art research in this area. The book focuses on single machine and parallel machine scheduling problems to minimize either the maximum completion time or the sum of completion times of all jobs, provided that the processing times are subject to various effects. Models that describe deterioration, learning and general non-monotone effects to be considered include positional, start-time dependent, cumulative and their combinations, which cover most of the traditionally used models. The authors also consider more enhanced models in which the decision-maker may insert certain Rate-Modifying Activities (RMA) on processing machines, such as for example, maintenance or rest periods. In any case, the processing times of jobs are not only dependent on effects mentioned above but also on the place of a job in a schedule relative to an RMA. For most of the enhanced models described in the book, polynomial-time algorithms are presented which are based on similar algorithmic ideas such as reduction to linear assignment problems (in a full form or in a reduced form), discrete convexity, and controlled generation of options.

In recognition of Professor Ikujiro Nonaka's contribution to the field of Knowledge Management this book, forming part of "The Nonaka Series on Knowledge and Innovation" from Palgrave Macmillan, deals with a variety of aspects of the Knowledge Management (KM) theory and the knowledge-based view of the firm.
Through the apparent heterogeneity of interests and approaches to the subject matter, a common thread goes through Professor Nonaka's important contributions to the field through the foundation of a School of Knowledge Approach in management.
By engaging in discussion and criticism, and by building upon Nonaka's insight and pioneering thinking, the contributions of this book shed light on a number of knowledge and innovation-related key facets. In doing so, the contributors provide a review of the current state of the KM theory and take stock of its major strengths and shortcomings. They also explore new research ventures in the field and suggest critical issues for further thinking.

This book introduces several simple analytical approaches to aid the seamless integration of renewable distributed generation. It focuses on the idea of intelligent integration, which involves locating and developing suitable operational characteristics of renewable distributed generation. After reviewing the options available, the best location should be chosen, an appropriately sized operation should be installed and the most suitable operational characteristics should be adopted. Presenting these simple analytical approaches, their step-by-step implementation and a number of cases studies using test distribution systems, the book clearly demonstrates the technical, economic and environmental benefits of intelligent integration.

The main target of this book is to raise the awareness about social networking systems design, implementation, security requirements, and approaches. The book entails related issues including computing, engineering, security, management, and organization policy. It interprets the design, implementation and security threats in the social networks and offers some solutions in this concern. It clarifies the authentication concept between servers to identity users. Most of the models that focus on protecting users' information are also included. This book introduces the Human-Interactive Security Protocols (HISPs) efficiently. Presenting different types of the social networking systems including the internet and mobile devices is one of the main targets of this book. This book includes the social network performance evaluation metrics. It compares various models and approaches used in the design of the social networks. This book includes various applications for the use of the social networks in the healthcare, e-commerce, crisis management, and academic applications. The book provides an extensive background for the development of social network science and its challenges. This book discusses the social networks integration to offer online services, such as instant messaging, email, file sharing, transferring patients' medical reports/images, location-based recommendations and many other functions. This book provides users, designers, engineers and managers with the valuable knowledge to build a better secured information transfer over the social networks. The book gathers remarkable materials from an international experts' panel to guide the readers during the analysis, design, implementation and security achievement for the social network systems. In this book, theories, practical guidance, and challenges are included to inspire designers and researchers. The book guides the engineers, designers, and researchers to exploit the intrinsic design of the social network systems.

How does one implement highly creative ideas in the workplace? Though creativity fuels modern businesses and organizations, capitalizing on creativity is still a relatively unchartered territory. The crux of this issue is explored as contributors present and analyze remedies for capitalizing on highly creative ideas. Editors Miha Skerlavaj, Matej Cerne, Anders Dysvik and Arne Carlsen have gathered a large network of contributors across four continents to craft this relevant, evidence-based and holistic text. Multiple levels, methods, approaches and perspectives are all considered while focusing on a single research question. Chapters feature a combination of research-based materials, stories and short cases to show what can be done to implement highly creative ideas in the workplace. This extremely relevant subject will be of interest to a large number of organizations worldwide that are looking to tap into the potential of highly creative and possibly useful ideas to build their competitive advantage. Specifically, management consultants in Human Resource Management, innovation, creativity, coaching, and/or leadership will find this book useful. It can also be used in Innovation Management MSc and MBA courses, executive education courses, as well as for PhD researchers and innovation management scholars. Contributors: D. Aleksic, B. Balboni, S. Batistic, T. Bednall, S. Bogilovic, G. Bortoluzzi, B. Brogger, R. Buch, A. Carlsen, M. Cerne, A. Dysvik, N. Escriba-Carda, A. Giudici, S. Harrison, T. Hernaus, T. Hoholm, J. Hudovernik, P. Hull Kristensen, A. Hvidsten, M. Jaklic, R. Kase, J. Krapez Trost, B. Kuvaas, A. La Rocca, V.C. Lin, M. Lotz, B.E. Mork, A.S. Nabergoj, C.G.L. Nerstad, P. Parycek, A. Pustovrh, I. Rauth, K. Sanders, R. Schoellhammer, J. Schossboeck, H. Shipton, M. Skerlavaj, J. Sumanth, A. Tracogna, L. Valikangas, S.I. Wong, I. Zupic

The aim of this book is to present qualitative and qualitative aspects of logistics operations and supply chain management which help to implement the sustainable policy principles in the companies and public sector s institutions. Authors in individual chapters address the issues related to reverse network configuration, forward and reverse supply chain integration, CO2 reduction in transportation, improvement of the production operations and management of the recovery activities. Some best practices from different countries and industries are presented. This book will be valuable to both academics and practitioners wishing to deepen their knowledge in the field of logistics operations and management with regard to sustainability issues."