This new edition focuses on three crucial areas of retail supply chain management: (1) empirical studies of retail supply chain practices, (2) assortment and inventory planning and (3) integrating price optimization into retail supply chain decisions. The book has been fully updated, expanding on the distinguishing features of the original, while offering three new chapters on recent topics which reflect areas of great interest and relevance to the academic and professional communities alike - inventory management in the presence of data inaccuracies, retail workforce management, and fast fashion retail strategies. The innovations, lessons for practice, and new technological solutions for managing retail supply chains are important not just in retailing, but offer crucial insights and strategies for the ultimate effective management of supply chains in other industries as well. The retail industry has emerged as a fascinating choice for researchers in the field of supply chain management. It presents a vast array of stimulating challenges that have long provided the context of much of the research in the area of operations research and inventory management. However, in recent years, advances in computing capabilities and information technologies, hyper-competition in the retail industry, emergence of multiple retail formats and distribution channels, an ever increasing trend towards a globally dispersed retail network, and a better understanding of the importance of collaboration in the extended supply chain have led to a surge in academic research on topics in retail supply chain management. Many supply chain innovations (e.g., vendor managed inventory) were first conceived and successfully validated in this industry, and have since been adopted in others. Conversely, many retailers have been quick to adopt cutting edge practices that first originated in other industries. Retail Supply Chain Management: Quantitative Models and Empirical Studies, 2nd Ed. is an attempt to summarize the state of the art in this research, as well as offer a perspective on what new applications may lie ahead.

1. 1 Motivation and Scope of Research Container terminals in seaports constitute interfaces between sea and land tra- port of goods in global transport chains. These logistics facilities face an increasing demandof service capacity, as is re ected by a tremendousgrowthin the worldwide container transshipments per year. For example, the top 20 terminals in the world showed an average relative increase of 14% with respect to the number of handled container units from 2006 to 2007, see Port of Hamburg Marketing (2008). In spite of this development, competition is high among container terminals within the same region. A terminal's customers, rst and foremost the vessel op- ators, expect a high level of service quality where reliability is one of the most importantdimensions, seeWiegmansetal. (2001). Regardingtheserviceofavessel, reliability means to realize all transshipment operations within its projected service time interval. The reliability of terminal operations impacts the reliability of v- sels in meeting their liner schedules. According to Notteboom (2006) unexpected waiting times of vessels before berthing and unexpected low transshipment prod- tivity at terminals are responsible for about 86% of liner schedule disturbances, see Fig. 1. 1. Currently, many terminal operators counteract this situation by extending their transshipment capacities. They build new terminals or enlarge existing ter- nals and purchase new or upgrade existing equipment. Ilmer (2005) provides an overview of current projects for building terminal capacity in northern Europe.

This book presents a systematic literature review of 156 published papers on business model innovation (BMI). The aim is to identify and integrate the different theoretical perspectives, analytical levels, and empirical contexts in order to deepen understanding of this complex phenomenon. The authors conduct an inductive thematic analysis based on an informal ontological classification that identifies 56 key themes. Within each theme, discussion focuses on thematic patterns, potential inconsistencies and debates, and future directions and opportunities for research. The book makes a number of significant contributions to the field. First, it offers a deeper understanding of the evolution of research on BMI through an ontological map that identifies the key thematic areas in the literature. Second, a multilevel model is developed that clarifies the concept of BMI by identifying its drivers, contingencies, and outcomes. Third, the authors identify clear and specific directions for further research and offer suggestions on research design, creating an informative road map for the future. The book will be of value both to scholars and researchers and to practitioners.

This book covers the elements involved in achieving sustainability in textiles and clothing sector. The chapters covered in three volumes of this series title cover all the distinctive areas earmarked for achieving sustainable development in textiles and clothing industry. This third volume highlights the areas pertaining to the regulatory aspects and sustainability standards applicable to textiles and clothing supply chain. There are various standards earmarked for measuring the environmental impacts and sustainability of textile products. There are also plenty of certification schemes available along with the index systems applicable to textile sector. Brands and manufactures are also venturing into new developments to achieve sustainable development in textile sector. This third volume addresses all these important aspects.

With this book, distinguished and notable contributors wish to honor Professor Charles S. Tapiero s scientific achievements. Although it covers only a few of the directions Professor Tapiero has taken in his work, it presents important modern developments in theory and in diverse applications, as studied by his colleagues and followers, further advancing the topics Tapiero has been investigating. The book is divided into three parts featuring original contributions covering the following areas: general modeling and analysis; applications to marketing, economy and finance; and applications to operations and manufacturing.

Professor Tapiero is among the most active researchers in control theory; in the late sixties, he started to enthusiastically promote optimal control theory along with differential games, successfully applying it to diverse problems ranging from classical operations research models to finance, risk and insurance, marketing, transportation and operations management, conflict management and game theory, engineering, regional and urban sciences, environmental economics, and organizational behavior. Over the years, Professor Tapiero has produced over 300 papers and communications and 14 books, which have had a major impact on modern theoretical and applied research. Notable among his numerous pioneering scientific contributions are the use of graph theory in the behavioral sciences, the modeling of advertising as a random walk, the resolution of stochastic zero-sum differential games, the modeling of quality control as a stochastic competitive game, and the development of impulsive control methods in management. Charles Tapiero s creativity applies both in formulating original issues, modeling complex phenomena and solving complex mathematical problems."

In the last ten years IT has brought fundamental changes to the way the world works. Not only has it increased the speed of operations and communications, but it has also undermined basic assumptions of traditional business models and increased the number of variables. Today, the survival of major corporations is challenged by a world-wide marketplace, international operations, outsourcing, global communities, a changing workforce, security threats, business continuity, web visibility, and customer expectations. Enterprises must constantly adapt or they will be unable to compete.

Fred Cummins, an EDS Fellow, presents IT as a key enabler of the agile enterprise. He demonstrates how the convergence of key technologies-including SOA, BPM and emerging enterprise and data models-can be harnessed to transform the enterprise. Cummins mines his 25 years experience to provide IT leaders, as well as enterprise architects and management consultants, with the critical information, skills, and insights they need to partner with management and redesign the enterprise for continuous change. No other book puts IT at the center of this transformation, nor integrates these technologies for this purpose.
Shows how to integrate and deploy critical technologies to foster agilityDetails how to design an enterprise architecture that takes full advantage of SOA, BPM, business rules, enterprise information management, business models, and governanceOutlines IT's critical mission in providing an integration infrastructure and key services, while optimizing technology adoption throughout the enterpriseIllustrates concepts with examples and cases from large and small commercial enterprisesShows how to create systems that recognize and respond to the need for changeIdentifies the unique security issues that arise with SOA and shows how to deploy a framework of technologies and processes that address them

Software. Hardware. Networks. Wireless. Entrepreneurs face a bewildering array of choices and decisions when it comes to incorporating technology into the fabric of their businesses. Yet nothing could be more important these days. Aligning information technology (IT) with business strategy is essential to meet and beat the competition. As business strategy and technology expert CJ Rhoads shows, managing information technology effectively is an essential skill that all entrepreneurs must develop, just as they develop skills in sales or finance. However, due to the immaturity of the IT industry, making good decisions about information technology is very difficult. Reliable and unbiased information is hard to find, and technical people are often unable to convey information in a way that makes sense to entrepreneurs. The Entrepreneur's Guide to Managing Information Technology to the rescue! Reading this book could mean the difference between having reliable, effective systems that help your business flourish--or stumbling into hidden sink holes that drain employee motivation and hack away at profits. In addition to helping you level the playing field with technology salespeople hawking everything from handheld devices to complex networks, Rhoads answers the following questions: -How do I get the promised benefits of information technology? -How do I avoid the risks? -How do I plan for the information technology that I will need as the business grows? -How do I choose wisely from the plethora of platforms, products, and services that are available? -How do I avoid wasting money on technology that won't work for me? -How do I implement and coordinate technology so that it runs smoothly? -Howdo I manage the people, processes, and systems for the best value? Understanding the answers to these questions and putting them to work could mean the difference between success and failure in any entrepreneurial venture. Readers will learn to recognize hype when they see it, and they will focus on how to profit the most from IT. At the very least, readers will avoid thousands of dollars in lost costs by avoiding risky technology projects. The knowledge contained in this book separates the winners from the whiners in the quest to better employ information technology. Which would you like to be?

This book examines recent developments in semantic systems that can respond to situations and environments and events. The contributors to this book cover how to design, implement and utilize disruptive technologies. The editor discusses the two fundamental sets of disruptive technologies: the development of semantic technologies including description logics, ontologies and agent frameworks; and the development of semantic information rendering and graphical forms of displays of high-density time-sensitive data to improve situational awareness. Beyond practical illustrations of emerging technologies, the editor proposes to utilize an incremental development method called knowledge scaffolding -a proven educational psychology technique for learning a subject matter thoroughly. The goal of this book is to help readers learn about managing information resources, from the ground up and reinforcing the learning as they read on.

Collaborative Search and Communities of Interest: Trends in Knowledge Sharing and Assessment provides a comprehensive collection of knowledge from experts within the Information and Knowledge Management field. Outlining various concepts from an application and technical stand point and providing insight on the various dimensions (sociological, psychological, technical, etc.) of social Internet collaboration. This book provides solutions to the detection of interest communities, as well as the study of how tools and knowledge sharing impact the environment where they are used.

This book deals with transportation processes denoted as the Real-time Distribution of Perishable Goods (RDOPG). The book presents three contributions that are made to the field of transportation. First, a model considering the minimization of customer inconvenience is formulated. Second, a pro-active real-time control approach is proposed. Stochastic knowledge is generated from past request information by a new forecasting approach and is used in the pro-active approach to guide vehicles to request-likely areas before real requests arrive there. Various computational results are presented to show that in many cases the pro-active approach is able to achieve significantly improved results. Moreover, a measure for determining the structural quality of request data sets is also proposed. The third contribution of this book is a method that is presented for considering driver inconvenience aspects which arise from vehicle en-route diversion activities. Specifically, this method makes it possible to restrict the number of performed vehicle en-route diversion activities.

Innovation Networks in Knowledge-based Firms explores corporate strategic management in an information and communication technology (ICT) environment, and illustrates the significance of new business models based on 'boundary innovation' management through broadband networks as fixed and mobile wireless infrastructures. The author bridges theory and practice and provides international scope; he seeks to make transparent the mechanisms behind the processes that generate product and service innovation in ICT industries, such as search and advertising (Yahoo, Google), music distribution (Apple iPod) and gaming (Sony Playstation, Nintendo DS). He develops new business models based on 'boundary innovation' management and explains the innovation networks formed via three types of knowledge innovator - platform, process, and content. These knowledge innovators play an important role in merging different technologies (including ICT) and business models to develop new business value chains and new industries that span various industrial fields. Highlighting new theoretical and managerial insights and implications in the realm of ICT, this book will be invaluable to academics, students and practitioners with an interest in business, management, ICT and high-tech industries.

Organizational strategies in the public sector are constantly changing and growing. In order for organizations to remain successful and competitive, they must ensure that the stream of knowledge is managed effectively. Building a Competitive Public Sector with Knowledge Management Strategy explores different practices and theories of knowledge management, providing an efficient way of sustaining knowledge to improve organizational learning and enhance company performance. By intelligently analyzing current research, this publication is beneficial to managers, practitioners, and researchers interested in increasing their knowledge management strategies in the public sector.

Product design is characterized by a steady increase in complexity. The main focus of this book is a structural approach on complexity management. This means, system structures are considered in order to address the challenge of complexity in all aspects of product design. Structures arise from the complex dependencies of system elements. Thus, the identification of system structures provides access to the understanding of system behavior in practical applications.

The book presents a methodology that enables the analysis, control and optimization of complex structures, and the applicability of domain-spanning problems. The methodology allows significant improvements on handling system complexity by creating improved system understanding on the one hand and optimizing product design that is robust for system adaptations on the other hand. Developers can thereby enhance project coordination and improve communication between team members and as a result shorten development time. The practical application of the methodology is described by means of two detailed examples.

The book shows how simulation's long history and close ties to industry since the third industrial revolution have led to its growing importance in Industry 4.0. The book emphasises the role of simulation in the new industrial revolution, and its application as a key aspect of making Industry 4.0 a reality - and thus achieving the complete digitisation of manufacturing and business. It presents various perspectives on simulation and demonstrates its applications, from augmented or virtual reality to process engineering, and from quantum computing to intelligent management. Simulation for Industry 4.0 is a guide and milestone for the simulation community, as well as those readers working to achieve the goals of Industry 4.0. The connections between simulation and Industry 4.0 drawn here will be of interest not only to beginners, but also to practitioners and researchers as a point of departure in the subject, and as a guide for new lines of study.

Outsourcing has evoked innumerable emotions globally, spanning the spectrum of excitement to consternation. From job losses and cheap labor to cost savings and innovation, services globalization seems to have delivered on the promise. Or has it really? Sustained pursuit of collaborative models and global service supply chains seems to have furthered the goal of capitalism, a bandwagon endorsed by corporations and (of late) emerging nation governments as well. The promise of jobs is too alluring to reject; the rhetoric of commoditization too onerous to deny; technological advances too pervasive to dismiss; shifts in economic well-being too potent to ignore. Consequently such pursuits have seemingly put sustainable development on a collision course with economic growth. How has sourcing contributed to this? How could sourcing models enable nations create sustained socio-economic value? Do commercial pursuits have room to co-exist with social well-being? This book is one humble attempt at deciphering this complex maze.

These conference proceedings include a collection of articles presented at the RailExchange conference in October 2017 at Newcastle University, UK. They will be useful for researchers in developing countries looking for opportunities of knowledge exchange. The RailExchange project aimed to develop sustainable railway education in Thailand, via international partnerships and industry collaborations based around stakeholders' expertise and experiences. It involved staff exchange (academics and researchers) between Mahidol and Newcastle University for joint research and curriculum development and also organizing railway conferences and workshops in both Thailand and the UK. The papers published here focus on rail-related issues and present a perspective of a widely understood 'exchange' in academia and industry environments. 'Exchange' is perceived as rail knowledge exchange between partners, rail staff exchange between academia and/or industry, research exchange between teams, student-lecturer knowledge exchange, academia-industry collaboration, etc. In addition, more general rail-related papers are also included.

Recent advancements in data collection will affect all aspects of businesses, improving and bringing complexity to management and demanding integration of all resources, principles, and processes. The interpretation of these new technologies is essential to the advancement of management and business. The Handbook of Research on Expanding Business Opportunities With Information Systems and Analytics is a vital scholarly publication that examines technological advancements in data collection that will influence major change in many aspects of business through a multidisciplinary approach. Featuring coverage on a variety of topics such as market intelligence, knowledge management, and brand management, this book explores new complexities to management and other aspects of business. This publication is designed for entrepreneurs, business managers and executives, researchers, business professionals, data analysts, academicians, and graduate-level students seeking relevant research on data collection advancements.

The book focuses on efficiency analysis in enterprises and describes a broader supply-chain context to support improved sustainability. The research and its outcomes presented here provide theoretical and empirical studies on efficiency analysis in the supply chain, including operational, economic, environmental and social aspects. This book sheds new light on the efficiency-assessment framework for practitioners and includes essential tips on how to improve the sustainability of supply-chains operations.

IT Security governance is becoming an increasingly important issue for all levels of a company. IT systems are continuously exposed to a wide range of threats, which can result in huge risks that threaten to compromise the confidentiality, integrity, and availability of information. This book will be of use to those studying information security, as well as those in industry.

This book describes different approaches for solving industrial problems like product design, process optimization, quality enhancement, productivity improvement and cost minimization. Several optimization techniques are described. The book covers case studies on the applications of classical as well as evolutionary and swarm optimization tools for solving industrial issues. The content is very helpful for industry personnel, particularly engineers from the Operation, R&D and Quality Assurance sectors, and also the academic researchers of different engineering and/or business administration background.

Information is considered essential in every business model, which is why staying abreast of the latest resources can help combat many challenges and aid businesses in creating a synthesis between people and information, keeping up with evolving technologies, and keeping data accurate and secure. The Handbook of Research on Knowledge Management for Contemporary Business Environments is a critical scholarly publication that examines the management of knowledge resources in modern business contexts. Including a wide range of topics such as information systems, sustainable competitive advantage, and knowledge sharing, this publication is a vital reference source for managers, academicians, researchers, and students seeking current research on strategies that are able to manage the information in more than one context for present and future generations.

The volume comprises the proceedings of the third International Conference on Dynamics in Logistics LDIC 2012. The scope of the conference targeted the identification, analysis, and description of the dynamics of logistic processes and networks. The spectrum ranged from the modeling and planning of processes and innovative methods like autonomous control and knowledge management to the new technologies provided by radio frequency identification, mobile communication, and networking. The growing dynamics in the area of logistics poses completely new challenges: Logistic processes and networks must rapidly and flexibly adapt to continuously changing conditions. LDIC 2012 provided a venue for researchers from academia and industry interested in the technical advances in dynamics in logistics. The conference addressed research in logistics from a wide range of fields, e.g. engineering, computer science and operations research. The volume consists of two invited papers and of 49 contributed papers divided into various subjects including transport logistics, routing in dynamic logistic networks, modeling, simulation, optimization and collaboration in logistics, identification technologies, mathematical modeling in transport and production logistics, information, communication, risk and failure in logistic systems, autonomous control in logistic processes, global supply chains and industrial applications, and the Internet of Things in the context of logistics.

The field of information systems analysis and design includes numerous evolving modelling methods and notations. Even with some attempts to standardize, new modelling methods are constantly being introduced that significantly impact the way information systems are analyzed and designed in practice. Modeling Methods for Business Information Systems Analysis and Design is a collection of innovative research on the methods and applications of knowledge systems and their applications within organizational settings. While highlighting topics including finance, operational planning, and enterprise models, this book is ideally designed for academicians, professionals, and organizational researchers seeking current research on organizational design.

The authors of the international bestseller Business Model Generation explain how to create value propositions customers can't resist Value Proposition Design helps you tackle the core challenge of every business -- creating compelling products and services customers want to buy. This highly practical book, paired with its online companion, will teach you the processes and tools you need to create products that sell. Using the same stunning visual format as the authors' global bestseller, Business Model Generation, this sequel explains how to use the "Value Proposition Canvas" to design, test, create, and manage products and services customers actually want. Value Proposition Design is for anyone who has been frustrated by new product meetings based on hunches and intuitions; it's for anyone who has watched an expensive new product launch fail in the market. The book will help you understand the patterns of great value propositions, get closer to customers, and avoid wasting time with ideas that won't work. You'll learn the simple process of designing and testing value propositions, that perfectly match customers' needs and desires. In addition the book gives you exclusive access to an online companion on Strategyzer.com. You will be able to assess your work, learn from peers, and download pdfs, checklists, and more. Value Proposition Design is an essential companion to the "Business Model Canvas" from Business Model Generation, a tool embraced globally by startups and large corporations such as MasterCard, 3M, Coca Cola, GE, Fujitsu, LEGO, Colgate-Palmolive, and many more. Value Proposition Design gives you a proven methodology for success, with value propositions that sell, embedded in profitable business models."