Utilising technologies, processes, and applications to analyse internal and structured data, business intelligence is a key aspect in the ability of an organization to gather knowledge and develop new opportunities for growth. Principles and Applications of Business Intelligence Research provides the latest ideas and research on the practices and management of business intelligence. Including original research, case studies, and analysis, this comprehensive collection aims to advance the understanding and implementation of business intelligence.

Identifying, measuring, and valuing knowledge-based intangible assets: new perspectives highlights the importance of intangible resources in business management, the need for a strategic analysis that enables them to be identified and assessed, and solutions to these challenges. Aimed at executives, practitioners, academics and students, this book demonstrates new models and methods that allow progress to be made on the task of intangibles management, which is the fundamental source of wealth in the knowledge economy.

This book describes the setup of digital enterprises and how to manage them, focusing primarily on the important knowledge and essential understanding of digital enterprise management required by managers and decision makers in organizations. It covers ten essential knowledge areas of this field: * Foundation of Digital Enterprise * Technology Foundation and Talent Management for Digital Enterprise * Digital Enterprise Strategy Planning and Implementation * B2C Digital Enterprise: E-tailing * B2C Digital Enterprise: E-Services * B2B Digital Enterprise and Supply Chain * Digital Platforms * Digital Marketing and Advertising * Digital Payment Systems * Mobile Enterprise Overall, this text provides the reader with the basics to understand the rapid development of digitization, facilitated by the dramatic advancements in digital technologies, extensively connected networks, and wider adoption of computing devices (especially mobile devices), as more and more organizations are realizing the strategic importance of digitization (e.g., sustainable growth of the organization, competitive advantage development and enhancement) and are embarking on digital enterprise.

Dr. Chisholm defines data modelers and data managers. Establishing a common understanding of financial instruments, including the nuances of their underlying contractual structure, is the very foundation of systemic oversight, business process automation, and analytical modeling.

This unique book helps business executives to improve their company's business performance by showing how to build an effective and future-proof distribution channel, and adopt effective commercial policies and value-based pricing strategies. For the first time, an ex-McKinsey consultant and general manager reveals the methodology adopted by successful Fortune 100 multinationals, offering readers a concise, informative and pragmatic guide to the core principles, with an abundance of concrete examples and visual frameworks. Every good business manager needs to have a microscope on one eye and a telescope on the other eye - this practical, easy to follow book, anchored in solid analytic principles, allows for fast and solid transitions between diagnosis, long-term strategic thinking, and short-term execution. Bruno Barcelos, General Manager Sandoz, a Novartis Company

Ubiquitous Developments in Knowledge Management: Integrations and Trends depicts new technologies, approaches, issues, solutions, and cases that can help an organization implement a knowledge management initiative or provide a knowledge base for the practitioner/academic researcher. This foundational reference contributes to existing knowledge management literature by providing new insight into the continual evolution of the discipline in modern organizations.

This book focuses on the use of quantitative methods for both business and management, helping readers understand the most relevant quantitative methods for managerial decision-making. Pursuing a highly practical approach, the book reduces the theoretical information to a minimum, so as to give full prominence to the analysis of real business problems. Each chapter includes a brief theoretical explanation, followed by a real-life managerial case that needs to be solved, which is accompanied by a corresponding Microsoft Excel (R) dataset. The practical cases and exercises are solved using Excel, and for each problem, the authors provide an Excel file with the complete solution and corresponding calculations, which can be downloaded easily from the book's website. Further, in an appendix, readers can find solutions to the same problems, but using the R statistical language. The book represents a valuable reference guide for postgraduate, MBA and executive education students, as it offers a hands-on, practical approach to learning quantitative methods in a managerial context. It will also be of interest to managers looking for a practical and straightforward way to learn about quantitative methods and improve their decision-making processes.

The revised second edition of "Measures and Metrics in Corporate Security" is an indispensable guide to creating and managing a security metrics program. Authored by George Campbell, emeritus faculty of the Security Executive Council and former chief security officer of Fidelity Investments, this book shows how to improve security s bottom line and add value to the business. It provides a variety of organizational measurements, concepts, metrics, indicators and other criteria that may be employed to structure measures and metrics program models appropriate to the reader s specific operations and corporate sensitivities.

There are several hundred examples of security metrics included in "Measures and Metrics in Corporate Security, " which are organized into categories of security services to allow readers to customize metrics to meet their operational needs. Also supplied with the book (hosted on a companion website) are PowerPoint slide decks that can help practitioners build their metrics presentations and provide ideas about what can be measured.

"Measures and Metrics in Corporate Security" is a part of Elsevier s Security Executive Council Risk Management Portfolio, a collection of real world solutions and "how-to" guidelines that equip executives, practitioners, and educators with proven information for successful security and risk management programs.
Describes the basic components of a metrics program, as well as the business context for metricsProvides guidelines to help security managers leverage the volumes of data their security operations already createIdentifies the metrics security executives have found tend to best serve security s unique (and often misunderstood) missionsIncludes 375 real examples of security metrics across 13 categories"

In a world that is essentially digitizing, some have argued that the idea of the knowledge society holds the greatest promise for Africa s rapid socio-economic transformation. Impacts of the Knowledge Society on Economic and Social Growth in Africa aims to catalyze thinking and provide relevant information on the complex ways in which the information age is shaping Africa and the implications that this will have for the continent and the world. This premier reference volume will provide policy analysts, policymakers, academics, and researchers with fresh insights into the key empirical and theoretical matters framing Africa's ongoing digitization."

The aim of this book is to present qualitative and qualitative aspects of logistics operations and supply chain management which help to implement the sustainable policy principles in the companies and public sector s institutions. Authors in individual chapters address the issues related to reverse network configuration, forward and reverse supply chain integration, CO2 reduction in transportation, improvement of the production operations and management of the recovery activities. Some best practices from different countries and industries are presented. This book will be valuable to both academics and practitioners wishing to deepen their knowledge in the field of logistics operations and management with regard to sustainability issues."

In scheduling theory, the models that have attracted considerable attention during the last two decades allow the processing times to be variable, i.e., to be subjected to various effects that make the actual processing time of a job dependent on its location in a schedule. The impact of these effects includes, but is not limited to, deterioration and learning. Under the first type of effect, the later a job is scheduled, the longer its actual processing time becomes. In the case of learning, delaying a job will result in shorter processing times. Scheduling with Time-Changing Effects and Rate-Modifying Activities covers and advances the state-of-the-art research in this area. The book focuses on single machine and parallel machine scheduling problems to minimize either the maximum completion time or the sum of completion times of all jobs, provided that the processing times are subject to various effects. Models that describe deterioration, learning and general non-monotone effects to be considered include positional, start-time dependent, cumulative and their combinations, which cover most of the traditionally used models. The authors also consider more enhanced models in which the decision-maker may insert certain Rate-Modifying Activities (RMA) on processing machines, such as for example, maintenance or rest periods. In any case, the processing times of jobs are not only dependent on effects mentioned above but also on the place of a job in a schedule relative to an RMA. For most of the enhanced models described in the book, polynomial-time algorithms are presented which are based on similar algorithmic ideas such as reduction to linear assignment problems (in a full form or in a reduced form), discrete convexity, and controlled generation of options.

This book provides advanced analytics and decision management techniques and tools for developing sustainable competitive advantages in the studied target context. In order to achieve sustainable economy, the capacity to endure, it is essential to understand and study the mechanisms for interactions and impact from and among these perspectives.

In an effort to increase an understanding of the relationship between information technology and the cultural and social dynamics within the workplace, we must bridge the gap between technology and social sciences. Integrations of Technology Utilization and Social Dynamics in Organizations covers all aspects of social issues impacted by information technology in organizations and inter-organizational structures; this book presents the conceptualization of specific social issues and their associated constructs. It encompasses designs and infrastructures, empirical validation of social models, and case studies illustrating socialization success and failures relating to Information technology.

Knowledge Management is concerned with all aspects of eliciting, acquiring, modelling, and managing knowledge. Application of knowledge resources successfully helps the organization to deliver creative products and services. Especially in service business, service job experience and information about the customer, as well as the installed site equipment, are key factors to deliver services efficiently and with high quality. In many cases supporting information is stored in different backend systems and it needs to be retrieved, aggregated, and presented on demand. Knowledge Management and Drivers of Innovation in Services Industries provides a comprehensive collection of knowledge from experts within the Information and Knowledge Management field. Outlining areas on Knowledge Management, Innovation, Information Technologies and Systems, and Services Industry, this book provides insight for academic professors, policymakers, and students alike.

This book examines the relationships among leadership, the quality of the management process and business results. Drawing from the pioneering contributions of Chester I. Barnard, this book defines the role and characteristics of an effective and efficient manager in the new knowledge economy. This book also examines the relevance of Barnard's work on modern studies in economics and business administration. Chester I. Barnard considered the company to be a complex socio-economic system, oriented towards general aims. A company's behavior is rational if its constituent elements and management models are planned, organized, guided and regulated in order to create and maintain a cooperative system that combines efficiency and effectiveness. In this book, the conceptual construction of Barnard's management theory is represented by a synthetic scheme in which the various components of the business process (including leadership) and their influences on the outcome variables of the company are linked as a system. This approach makes this book appealing to academics, scholars and professionals in business, management, administration and knowledge management.

The London Passenger Transport Board (LPTB) was a unique hybrid public body accountable only to a small number of stakeholders, yet it delivered substantial improvements in public services and provided good working conditions for its employees at the cost of its investors. London Transport: A Hybrid in History 1905-48 innovatively combines a revisionist historical narrative with a systematic analysis of quantitative and qualitative research to explore how and why the LPTB achieved rare popularity amongst its customers. Divided into three sections, the book explores the financial operations of the Board, the Board as a system of governance and the leadership and management within the LPTB. Using the extensive Transport for London archives, James Fowler conducts a timely assessment of the public network utility that once made London transport domestically popular and internationally admired. With debates about British transport policy ongoing, this book is an illuminating read for scholars and students researching within the areas of business management history, transport and public sector governance and administration.

This book introduces several simple analytical approaches to aid the seamless integration of renewable distributed generation. It focuses on the idea of intelligent integration, which involves locating and developing suitable operational characteristics of renewable distributed generation. After reviewing the options available, the best location should be chosen, an appropriately sized operation should be installed and the most suitable operational characteristics should be adopted. Presenting these simple analytical approaches, their step-by-step implementation and a number of cases studies using test distribution systems, the book clearly demonstrates the technical, economic and environmental benefits of intelligent integration.

Knowledge Management in the Construction Industry: A Socio-Technical Perspective presents a portfolio of concepts, methods, models, and tools supported by real life case studies from various corners of the globe providing insights into the management of knowledge in the construction industry. Untangling the hype from the reality, practical means of implementing knowledge management in the construction industry through various mechanisms and tools are demonstrated. For the practitioner, it provides practical insights and experiences from real life cases, for the researcher and academic, it provides current and state-of-the-art undertakings in this emerging area for the construction industry.

This book provides a knowledge-based view to the dynamic capabilities in an organization. The author integrates two existing views on gaining competitive advantage: the Knowledge View which suggests that the capability of organizations to learn faster than competitors is the only source of competitiveness; and the Dynamic Capability View which speculates that a firm's competitive advantage rests on dynamic capabilities which enable a firm to constantly renew the stock of ordinary organizational capabilities in accordance with the changes in the business environment. Using the IT sector in India as a case study, this book provides and tests a new framework--Knowledge-Based Dynamic Capabilities-in the prediction of competitive advantage in organizations.

This book analyzes the underlying theoretical principles of multi-objective linear programming problems with multi-choice parameters. It studies transportation problems on the same domain with extension to fuzzy stochastic criteria, and offers insights into sensitivity analysis through symmetric duality and complementarity using non-convex programming. These analytical presentations provide ample scope for researchers to contemplate real-world problems with an innovative vision. The formulation, analysis and solution procedures on inventory control models in the book use both deterministic and fuzzy parameters, and provide novel optimal inventory policies. The book discusses a wide range of optimal operational techniques for policy makers, government and private agencies in the fields of e-governance and agricultural crop insurance, which are crucial for developing countries. The recommendations address the gaps and remedies in various schemes that influence decision-making in the context of the economic development of such countries.

This book accomplishes an analysis of critical aspects of managerial implications on the business with information. The business dealing with information is spreading in the service market; and, an efficient management of informational processes, in order to perform successful business with them, is now crucial. Besides, economical/business, technological or any other kind of information, organized in a variety of forms, can be considered as an 'informational product'. Thus, creating a business value out of information is challenging but vital, especially in the modern digital age. Accordingly, the book covers the methods and technologies to capture, integrate, analyze, mine, interpret and visualize information out of distributed data, which in turn can help to manage information competently. This volume explores the challenges being faced and opportunities to look out for in this research area, while discussing different aspects of this subject. The book will be of interest to those working in or are interested in joining interdisciplinary and transdisciplinary work in the areas of information management, service management, and service business. It will also be of use to young generation researchers by giving them an overview on different aspects of doing business with information. While introducing them to both technical and non-technical details, as well as economic aspects, the book will also be extremely informative for professionals who want to understand and realize the potential of using the cutting-edge managerial technologies for doing successful business with information/ services.

This book describes how a model for optimizing the energy supply system in Germany can be implemented. It focuses on the open energy modeling framework (Oemof) program for modeling energy supply systems. The individual elements of Oemof are described, as well as the model's structure. The technical components of Oemof are subsequently demonstrated in mathematical calculations, along with sufficient Python code to begin basic modeling. The book will appeal to anyone with an interest in optimization models for energy supply systems, or in the mathematical description of the technical components of such systems in practical implementation, using a real example, Oemof. Thermodynamic descriptions of combustion are provided, so that readers can focus on modeling aspects. Researchers and practitioners will also find the book useful, as it expands on their knowledge of the technical components of energy supply systems, supported with detailed mathematical calculations.