This book provides a comprehensive review of both the theoretical development and empirical study of the concept of cultural intelligence. A review of previous work on cross-cultural competence provides an historical backdrop against which the two main theories of cultural intelligence are presented. These two approaches, as well as the assessments derived from them, are compared and evaluated. Issues associated with the measurement of cultural intelligence are examined in detail. An important feature of the review of the empirical work on cultural intelligence is that results are discussed in terms of the relationship of the four sub dimensions of the Cultural Intelligence Scale (CQS) and also that results using the Short Form Cultural Intelligence Scale (SFCQ) and other measures of the concept are included. The review of empirical work includes studies that cast cultural intelligence as an antecedent, as a dependent variable, and as a moderator and a mediator. Cultural intelligence at the group and organizational levels are also discussed. Finally, this review sets the stage for a discussion of appropriate future directions in the study of cultural intelligence. Scholars in organizational psychology interested in the concept of cultural intelligence will find this an essential guide.

This book presents a compilation of over 200 numerical problems and solutions that students can use to learn, practice and master the Inventory Control and Management concepts. Intended as a companion to any of the standard textbooks in Inventory Control and Management and written in simple language, it illustrates very clearly the steps students need to follow in order to solve a given problem. It also explains which solution methodologies can be used under which circumstances. Offering an ideal one-stop resource for mid-level engineering and business students who have taken Inventory Management or a related subject as an elective, this book is the only one students will ever need to prepare and gain confidence for their examinations in this subject.

This book provides state-of-the-art descriptions of smart service innovations in the industry, supported by novel scientific approaches. It gathers findings and insights presented at the fourth Smart Services Summit, held in Zurich, Switzerland, in October 2021, which primarily focused on how smart services have enabled companies to adapt during and to the COVID-19 pandemic. The book includes examples of remote and collaborative working that actively involve customers in service processes, requiring a change in mindset for more traditional firms. Moreover, it explores how services can be delivered faster and more affordable with the aid of new technologies and in collaboration with the customers, leading to new value propositions and business models and thus an evolution of smart services. Given its scope, the book offers an essential guide for practitioners and advanced students alike.

This book explores the relationship between and the compatibility of lean management (LM) and value-based management (VBM) approaches at the systems level. It then develops a model to improve LM and VBM professional practice by fostering a shared understanding of the value creation process within a lean system, and in doing so helps to remove existing barriers. The results promote future fruitful alliances between a company's operational and financial communities, enhancing the benefits to the enterprise and its stakeholders. The book is of primary interest to LM and VBM professionals and researchers.

Plant Factory: An Indoor Vertical Farming System for Efficient Quality Food Production, Second Edition presents a comprehensive look at the implementation of plant factory (PF) practices to yield food crops for both improved food security and environmental sustainability. Edited and authored by leading experts in PF and controlled environment agriculture (CEA), the book is divided into five sections, including an Overview and the Concept of Closed Plant Production Systems (CPPS), the Basics of Physics and Physiology - Environments and Their Effects, System Design, Construction, Cultivation and Management and Plant Factories in Operation. In addition to new coverage on the rapid advancement of LED technology and its application in indoor vertical farming, other revisions to the new edition include updated information on the status of business R&D and selected commercial PFALs (plant factory with artificial lighting). Additional updates include those focused on micro and mini-PFALs for improving the quality of life in urban areas, the physics and physiology of light, the impact of PFAL on the medicinal components of plants, and the system design, construction, cultivation and management issues related to transplant production within closed systems, photoautotrophic micro-propagation and education, training and intensive business forums on PFs.

Business managers, management consultants and researchers regularly question whether and how the contribution of IT to business performance can be measured. This book contributes to the art and science of the expost valuation of IT, by posing and answering key management questions, offering insights into the value of IT once it has been developed, implemented and used. Measuring the Value of Information Technology targets business managers, IT managers, business students and researchers and will enable its readers to systematically, effectively and consistently measure the value of Information Technology.

This book analyses mergers and acquisitions within the broader framework of strategic decisions. Existing studies on corporate acquisitions have produced a variegated and inconclusive spectrum of findings on the strategic mechanisms that contribute to value creation. By building on the widespread recognition that firms substantially differ in their ability to carry out successful acquisitions, this book focuses on the diverse effects of experiential learning. A unique systematic literature review is provided, which thematically highlights the connections between various streams of research. The author aims to systematise our knowledge on experience and learning dynamics in corporate acquisitions, providing a detailed analysis of conceptual implications and presenting potential avenues for future exploration.

Exploring the Cloud Computing (CC) commercial landscape as it matures; this book asserts that the key ingredient in sustaining the Software as a Service (SaaS) business model is subscription renewal. Chronicling the evolution and future trajectory of the CC concept, the authors examine the new paradigm it is creating for the distribution of computer software applications among business-to-business (B2B) clients. CC enabled SaaS has been fundamentally changing the revenue expectations and business model for the application software industry, and impacting on how SaaS providers pursue, acquire and retain B2B clients. Securing SaaS subscription renewal is critical to the survival and prosperity of this business as attrition can have a significant impact on the financial viability of SaaS businesses based on this model. Focusing on the B2B client and the SaaS industry dependency on renewal subscriptions delivered through the CC channel, the primary research presented in this book seeks to examine the key drivers behind the B2B SaaS subscription renewal decision and, in doing so, to explore the recurring revenue framework for the Cloud SaaS business.

This book proposes a new way to consider creativity in management education, inviting educators to rediscover themselves in the process. To date, creativity in management is a valuable skill, but one which has been institutionalized and subordinated to metrics such as economic growth, knowledge disciplining and employability. After a critical analysis using Foucault's governmentality to identify how creativity is being organized in management education, this book examines diverse initiatives intended to nurture creativity. Then, and through a systemic recontextualization of governmentality and other notions like play, it provides conceptual and practical guidance derived from the author's own self-narratives (games) as student and educator. The book concludes with important reflections, implications and guidelines for the nurturing in creativity in management education and life in general. This book will be a valuable reading for creativity and innovation scholars, academics working in management education and students in general.

This volume explores the challenge of engaging knowledge management in a sharing economy. In a hyper-competitive business environment, everything tends to be digital, virtual and highly networked, which raises the issue of how knowledge management can support the decision whether or not to share strategic resources or capabilities. The book answers questions such as: to what extent does the sharing economy preserve or compromise the competitive advantage of organizations? And what are the knowledge-management strategies for competitive, yet cautious sharing dynamics?

This book is intended as a guide to and manual on modeling complex problems in Multi Criteria Decision Making (MCDM). It encourages practitioners to consider the practicalities of real-world scenarios when modeling, while at the same time providing tips and examples of how to incorporate these realities into the initial decision matrix. The goal is to help readers build a decision matrix that replicates reality as closely as possible. Once this matrix has been constructed, the Decision Maker (DM) can select from more than a hundred MCDM methods the one that best fits the requirements and conditions of the matrix. The book features cases taken from real-world scenarios, which deal with various fields, aspects, and characteristics, and are solved using the SIMUS (Sequential Interactive Modeling for Urban Systems) method. This book is a valuable tool for practitioners, researchers and students dealing with MCDM problems.

This book proposes essential methods, models, and case studies for Sustainable Logistics and Production in Industry 4.0. In addition to identifying and discussing various challenges and future prospects, it also features numerous case studies and quantitative research from different sectors. The authors (which include academics and managers) present insightful tips on the technical, organizational and social aspects of implementing Sustainable Logistics and Production in Industry 4.0. In today's world, changes are coming faster and more unpredictably. Production is becoming more automated, computerized and complex. In short, Industry 4.0 is creating many new opportunities, but at the same time several new challenges. This book offers a valuable resource for all academics and practitioners who want to deepen their knowledge of Sustainable Logistics and Production in Industry 4.0.

This book addresses reliability, maintenance, risk, and safety issues of industrial systems with applications of the latest decision-making techniques. Thus, this book presents chapters that apply advanced tools, techniques, and computing models for optimizing the performance of industrial and manufacturing systems, along with other complex engineering equipment. Computing techniques like data analytics, failure mode and effects analysis, fuzzy set theory, petri-net, multi-criteria decision-making (MCDM), and soft computing are used for solving problems of reliability, risk, and safety related issues.

This book provides a detailed theoretical background of Logistics 4.0 using real-world examples and case studies and proposes a methodological framework to understand the technological revolutions happening in the present day from the perspective of logistics management. With the fourth industrial revolution, new technologies, such as artificial intelligence, cloud computing, 3D printers and the Internet of Things started to take greater prominence in the world of business. One of the sectors most affected by changes brought on by this Industry 4.0 is logistics, which has given rise to the concept of Logistics 4.0. Covering a wide range of topics on Logistics 4.0, such as warehousing, big data, 3D printing, robotics and cloud computing, this book would be a valuable read for those involved in logistics management, academics and students in the areas of supply chain management, logistics, industry 4, and big data. .

This book focuses on the impact of artificial intelligence (AI) and machine learning (ML) models on supply chain operations in industry 4.0. The chapters illustrate the AI and ML models for all functional areas of operations in SCM. The book also includes examples using ML models like handling supply-to-demand imbalances, triggering automated responses, and reinforcing customer relationships. It describes the evolution of blockchain technology coupled with the ability to automate business logic for the transparency of goods, infrastructure, products, and licenses in software. The book also includes case studies that provide a problem statement and industry overcome by applying ML and AI technologies. This book is suitable for undergraduates, postgraduates, industrial professionals, business executives, entrepreneurs, and freelancers to encourage practical learning on AI and ML algorithms in SCM 4.0. Additionally, this book will provide computer science and information system professionals with the latest technologies embedded in the corporate world.

This book explores the undeveloped potential of video-ethnography to study the material, embodied and sensory dimensions of workplace practices. With the growing interest in sociomateriality and the development of research on the embodied and sensory dimensions of organizational practices, some methodological challenges of this type of research need to be addressed. The main purpose of this book is to present various forms of video-ethnography that make organizational phenomena visible and help better appreciate the organizing properties of bodies, affects, senses and spaces in workplace practices. To do so, illustrative cases based on video-ethnography was discussed to understand how experiential and unspoken ways of knowing produced through a video-based approach can be made meaningful and relevant to study the material, embodied and sensory dimension of work practices. This book is addressed to researchers and students in social sciences and organizational studies and offers a methodological reflection on how to study the material, embodied, and sensory dimensions of organizational life.

This book features a selection of extended papers presented at the 8th IFIP WG 12.6 International Workshop on Artificial Intelligence for Knowledge Management, AI4KM 2021, held in Yokohama, Japan, in January 2021, in the framework of the International Joint Conference on Artificial Intelligence, IJCAI 2020.*The 14 revised and extended papers presented together with an invited talk were carefully reviewed and selected for inclusion in this volume. They present new research and innovative aspects in the field of knowledge management and discuss methodological, technical and organizational aspects of artificial intelligence used for knowledge management. *The workshop was held virtually.

This book provides a conceptual 'Flexibility in Resource Management' framework supported by research/case applications in various related areas. It links and integrates the flexibility aspect with resource management to offer a fresh perspective, since flexibility in different levels of resource management is emerging as a key concern -- a business enterprise needs to have reactive flexibility (as adaptiveness and responsiveness) to cope with the changing and uncertain business environment. It may also endeavor to intentionally create flexibility by way of leadership change, re-engineering, innovation in products and processes, use of information and communication technology, and so on. The selected papers discussing a variety of issues concerning flexibility in resource management, are organized into following four parts: flexibility and innovation; flexibility in organizational management; operations and technology management; and financial and risk management. In addition to addressing the organizational needs of corporate bodies spread across the globe, the book serves as a useful reference resource for a variety of audiences including management students, researchers, business managers, consultants and professional institutes.

Information security cannot be effectively managed unless secure methods and standards are integrated into all phases of the information security life cycle. And, although the international community has been aggressively engaged in developing security standards for network and information security worldwide, there are few textbooks available that provide clear guidance on how to properly apply the new standards in conducting security audits and creating risk-driven information security programs.

An authoritative and practical classroom resource, Information Security Management: Concepts and Practice provides a general overview of security auditing before examining the various elements of the information security life cycle. It explains the ISO 17799 standard and walks readers through the steps of conducting a nominal security audit that conforms to the standard. The text also provides detailed guidance for conducting an in-depth technical security audit leading to certification against the 27001 standard. Topics addressed include cyber security, security risk assessments, privacy rights, HIPAA, SOX, intrusion detection systems, security testing activities, cyber terrorism, and vulnerability assessments.

This self-contained text is filled with review questions, workshops, and real-world examples that illustrate effective implementation and security auditing methodologies. It also includes a detailed security auditing methodology students can use to devise and implement effective risk-driven security programs that touch all phases of a computing environment—including the sequential stages needed to maintain virtually air-tight IS management systems that conform to the latest ISO standards.

Table of Contents

INTRODUCTION

Introduction to Information Security Management

Why Information Security Matters

Information Sensitivity Classification

Information Security Governance

The Computing Environment

Security of Various Components in the Computing

Environment

Security Interdependence

CIA Triad

Security Goals versus Business Goals

The Security Star

Parker’s View of Information Security

What Is Information Security Management?

Defense-In-Depth Security

Security Controls

The NSA Triad for Security Assessment

Introduction to Management Concepts

Brief History of Management

Traditional Management Skills and Security Literacy

Managerial Skills

Redefining Mintzberg’s Managerial Roles

Strategic Management Concepts

IS Security Management Activities

Do We Really Need an Independent Information Security Functional Unit?

The Information Security Management Cycle

IS Security Management versus Functional Management

The Information Security Life Cycle

Security Planning in the SLC

Security Analysis

Security Design

Security Implementation

Security Review

Continual Security

SECURITY PLAN

Security Plan

SP Development Guidelines

SP Methodology

Security Policy

Security Policy, Standards, and Guidelines

Security Policy Methodologies

Business Continuity Planning

Business Disruptions

Business Continuity

Disaster Recovery

Responding to Business Disruptions

Developing a BCP

SECURITY ANALYSIS

Security Risk Management

The Risk Management Life Cycle

The Preparation Effort for Risk Management

A Sustainable Security Culture

Information Needed to Manage Risks

Factors Affecting Security Risk

The ALE Risk Methodology

Operational, Functional, and Strategic Risks

Operational Risk Management: Case of the Naval Safety Center

The ABLE Methodology

Continual Security: Integrated Fault-Event Analysis and Response Framework (IFEAR)

IFEAR Methodology

Fault Tree Analysis

Event Tree Analysis

FTA-ETA Integration

Risk Management

|Simulation and Sensitivity Analysis

Active Security Assessment

Standards for Active Security Assessment

Limits of Active Security Assessment

Can You Hack Your Own System?

Ethical Hacking of a Computing Environment

Ethics in Ethical Hacking

ASA through Penetration Testing

Strategies for Active Security Assessment

Guidelines and Terms between Testers and the Organization

The Active Security Assessment Project

System Availability

Computer Clustering

Review of Cluster Concepts

Types of Clusters

Web Site Availability

Application Centers No Longer the Only Sound Implementation

Computation of Availability in High-Availability Cluster

Related Availability Definitions

How to Obtain Higher Availability: The Cisco Process Nines’ Availability

Common Configurations for Clusters

Self-Healing and Availability

SECURITY DESIGN

Nominal Security Enhancement Design Based on ISO/IEC 27002

History of the ISO/IEC 27002

ISO/IEC 27002

How to Use the ISO/IEC 27002 to Enhance Security

Measurement and Implementations

Strategies to Enhance the ISO/IEC 27002-Based Security Posture

Comparing the ISO/IEC 27002-Based Security Posture Enhancement Strategies

Technical Security Enhancement Based on ISO/IEC 27001

How Organizations Interact with the Standards

General ISMS Framework

The ISMS Model

The Process Approach Ensures the Continual Improvement of the ISMS

Development of the Information Security Management System

Design of the ISMS

Security Inventory Needs

The Integration of ISMS Subsystems

Self-Assessment for Compliance

Revisiting ISMS Scoping

SECURITY IMPLEMENTATION

Security Solutions

Security Solutions

The NIST Security Solution Taxonomy

The ISO Security Solution Taxonomy

The Common Criteria

The Birth of the Common Criteria

Common Uses of the CC

The CC Document

The CC Security Approach

Information Resource Evaluation Methodology

CC Security Evaluation Programs

The American Model of CC Evaluation Programs

A National Model

Some Other CC Evaluation Requirements

Minicase

SECURITY REVIEW

Security Review through Security Audit

Security Audit Means Different Things to Different People

Some Security Audit Activities

Our Definition of Security Audit

Main Features in Security Audit

Application Audit

How Does Security Audit Relate to the Corporate Security Policy?

Structure of a Security Audit

Security Audit versus IT Auditing

Applicable Security-Related Standards

Security Audit Grades

Privacy Rights, Information Technology, and HIPAA

The Problem of Privacy

The Meaning of Privacy

HIPAA

Regulatory Standards: The Privacy Rule

The HIPAA Security Rule

Administrative Safeguards

NIST on HIPAA

Conducting Effective Risk Analysis

CONTINUAL SECURITY

The Sarbanes–Oxley Act and IT Compliance

Methods of Doing Business

Background of the SarbanesOxley Act

SarbanesOxley Act of 2002

Major Provisions of SO

Management Assessment of Internal Controls and IT

Compliance

IT Compliance

International Responses

Advantages to SOX Compliance

Foreign Whistleblowers and SOX

Reconciling SOX and European Conflicting Standards

EU Corporate Governance Initiatives

E.U.’s Eighth Directive

Planning IT Management for SOX: Delayed SOX Impact

Cyberterrorism and Homeland Security

Security Economic Intelligence

Homeland Security

Cyberterrorism in the Literature

Cyberterrorism in the Real World: The FBI Perspective

U.S. Legislative Enactments and Proposed Programs

U.S. Criminal Statutes Affecting the Internet

Statutes and Executive Orders Concerned with Cyberterrorism

International Initiatives

Individual European State Approaches to Security and Counterterrorism

Other International Efforts

Index

Each chapter begins with an Introduction and concludes with a Summary, Review Questions, Workshops, and References

This book focuses on enhancing management theories of Knowledge-Intensive Organizations (KIOs), analyzing academic and research institutions and multilateral agencies such as the World Health Organization (WHO). The first part of the book discusses the trusteeship norms of academic KIOs and institutional barriers that generate bias in selecting the research agenda. The author then discusses how moral stakeholders affect a legitimate research scope, and research policies and academic KIOs address the issues. Finally, the book addresses how to control private incentives that stem from ownership components as well as ways to build alliance and governance mechanisms for this purpose. This work provides researchers with a discussion of the broader impacts of addressing global common goods from responsible KIO perspectives.

This book highlights the concept and applications of Remanufactured Fashion. The first book on this subject, it covers reverse logistics, exemplars, and case studies of remanufactured fashion design. Textile waste is a major issue for all countries, and converting that waste into useful products offers a sensible solution. Remanufactured Fashion is one such sustainable waste management strategy. It involves the conversion of discarded garments into useful retail products, without which they would be dumped at landfills, posing a number of environmental issues. Remanufacturing recovers a product's inherent value once that product no longer fulfills the user's desired needs. The application and use of discarded clothing in remanufacturing processes could greatly reduce the percentage of clothing waste (and mitigate related waste management issues), while also contributing to resource conservation. There has been scant research investigating what is actually involved in the fashion remanufacturing process and how the process could be up-scaled to the mass market in order to achieve greater environmental gains. This book addresses that gap in the literature and examines all aspects pertaining to the concept and applications of Remanufactured Fashion.

This book shows how the systems approach is employed by scientists in various countries to solve specific problems concerning railway transport. In particular, the book describes the experiences of scientists from Romania, Germany, the Czech Republic, the UK, Russia, Ukraine, Lithuania and Poland. For many of these countries there is a problem with the historical differences between the railways. In particular, there are railways with different rail gauges, with different signaling and communication systems, with different energy supplies and, finally, with different political systems, which are reflected in the different approaches to the management of railway economies. The book's content is divided into two main parts, the first of which provides a systematic analysis of individual means of providing and maintaining rail transport. In turn, the second part addresses infrastructure and management development, with particular attention to security issues. Though primarily written for professionals involved in various problems concerning railway transport, the book will also benefit manufacturers, railway technical staff, managers, and students with transport specialties, as well as a wide range of readers interested in learning more about the current state of transport in different countries.

This book focuses on the cultural challenges often faced by international managers and global business operations. In the last few decades, the world has witnessed unprecedented economic turmoil, volatility, and uncertainty which has altered the political dynamics and sociocultural landscape around the globe and directly or indirectly affected international business activities. Further, new markets have opened up in every corner of the world. Brazil, Russia, India, and China, collectively known as BRIC, are strong emerging economic powers similar to the once captivated 'Asian Tigers' such as Hong Kong, Singapore, South Korea and Taiwan which rose decades ago. The emergence of these markets has heightened both the opportunities and challenges for national and international businesses. Multinational firms are gradually expanding in the emerging markets and are expected to become giants in the foreseeable future. As they expand, they also need to assume increasing social responsibilities in a global context, and it is important that the ways business is conducted are developed accordingly. As such, understanding the practices, challenges, and strategies that companies have developed is critical to global firm's success. Against this background, the book highlights the importance of understanding cultural elements when managing multicultural human behaviors in the workplace. Based on conceptual and empirical work, it pushes the frontiers of knowledge of this emerging field in international business setup and management, and explores how globalization is changing the way in which multinational firms formulate their business strategies. "The editors of this text bring a wealth of expertise in this area, as is evidenced by their choice of topics, and the strength of the experts they have invited to contribute to the book. The combined chapters provide both strategic guidance as well as a focus on operational concerns that may arise in international business including expatriation and human resource mobility. The authors not only correctly identify the oncoming challenges, but also present evidence regarding the likely solutions such as culture and innovation and global change management. Overall, this book will be a tremendous resource for scholars in the international business field, but I believe the audience will be much wider. The international team of editors and authors bring a wide range of perspective as well as real-world contextual knowledge that will be useful for scholars and practitioners who seek to leverage culture and human capital to advance international business and drive the global economy. I applaud the editors for their vision and leadership in guiding us through one of the most challenging contemporary research areas and through one of the most pressing challenges of our day." -Dr. Richard L. Griffith, Executive Director, Institute for Cross Cultural Management, Florida Institute of Technology, Melbourne, FL, USA

This book presents a comprehensive review for Knowledge Engineering tools and techniques that can be used in Artificial Intelligence Planning and Scheduling. KE tools can be used to aid in the acquisition of knowledge and in the construction of domain models, which this book will illustrate. AI planning engines require a domain model which captures knowledge about how a particular domain works - e.g. the objects it contains and the available actions that can be used. However, encoding a planning domain model is not a straightforward task - a domain expert may be needed for their insight into the domain but this information must then be encoded in a suitable representation language. The development of such domain models is both time-consuming and error-prone. Due to these challenges, researchers have developed a number of automated tools and techniques to aid in the capture and representation of knowledge. This book targets researchers and professionals working in knowledge engineering, artificial intelligence and software engineering. Advanced-level students studying AI will also be interested in this book.

A new wave of digital technologies has impacted the business world like a tsunami. But after a first phase characterized by hype and unrealistic expectations, there is now a shared need for a better understanding of how to create real and sustainable value by adopting these technologies. This book suggests a pragmatic approach to value creation by embracing the post-digital mindset: a more mature attitude toward digital innovation focused on putting these technologies at work rather than marveling at them. After the illustration of a post-digital manifesto, the book explores all the key topics and tools that are relevant for the decision makers in this context.