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Books > Business & Economics > Industry & industrial studies > Industrial relations & safety > General

Le Droit A La Paresse: Refutation Du Droit Au Travail, de 1848 (Ed.1883) (French, Paperback, 1883 ed.): Paul Lafargue Le Droit A La Paresse: Refutation Du Droit Au Travail, de 1848 (Ed.1883) (French, Paperback, 1883 ed.)
Paul Lafargue
R388 Discovery Miles 3 880 Ships in 10 - 15 working days
Question Vitale Sur Le Compagnonnage Et La Classe Ouvriere (2e Edition) (Ed.1863) (French, Paperback, 1863 ed.): Agricol... Question Vitale Sur Le Compagnonnage Et La Classe Ouvriere (2e Edition) (Ed.1863) (French, Paperback, 1863 ed.)
Agricol Perdiguier
R493 Discovery Miles 4 930 Ships in 10 - 15 working days
Les Seances Officielles de l'Internationale A Paris (Ed.1872) (French, Paperback, 1872 ed.): Sans Auteur Les Seances Officielles de l'Internationale A Paris (Ed.1872) (French, Paperback, 1872 ed.)
Sans Auteur
R630 Discovery Miles 6 300 Ships in 10 - 15 working days
Le Livre Du Compagnonage: Contenant Des Chansons de Compagnons, (Ed.1840) (French, Paperback, 1840 ed.): Agricol Perdiguier Le Livre Du Compagnonage: Contenant Des Chansons de Compagnons, (Ed.1840) (French, Paperback, 1840 ed.)
Agricol Perdiguier
R632 Discovery Miles 6 320 Ships in 10 - 15 working days
Mining for the Nation - The Politics of Chile's Coal Communities from the Popular Front to the Cold War (Paperback, New):... Mining for the Nation - The Politics of Chile's Coal Communities from the Popular Front to the Cold War (Paperback, New)
Jody Pavilack
R1,346 Discovery Miles 13 460 Ships in 10 - 15 working days

The dramatic story of Chile's coal miners in the mid-twentieth century has never before been told. In Mining for the Nation, Jody Pavilack shows how this significant working-class sector became a stronghold of support for the Communist Party as it embraced cross-class alliances aimed at defeating fascism, promoting national development, and deepening Chilean democracy. During the tumultuous 1930s and 1940s, the coal miners emerged as a powerful social and political base that came to be seen as a threat to existing hierarchies and interests. Pavilack carries the story through the end of World War II, when a centrist president elected with crucial Communist backing brutally repressed the coal miners and their families in what has become known as the Great Betrayal, ushering Cold War politics into Chile with force. The patriotic fervor and tragic outcome of the coal miners' participation in Popular Front coalition politics left an important legacy for those who would continue the battle for greater social justice in Chile in the coming decades.

With God on Our Side - The Struggle for Workers' Rights in a Catholic Hospital (Hardcover, New): Adam D Reich With God on Our Side - The Struggle for Workers' Rights in a Catholic Hospital (Hardcover, New)
Adam D Reich
R737 Discovery Miles 7 370 Ships in 10 - 15 working days

When unions undertake labor organizing campaigns, they often do so from strong moral positions, contrasting workers' rights to decent pay or better working conditions with the more venal financial motives of management. But how does labor confront management when management itself has moral legitimacy? In With God on Our Side, Adam D. Reich tells the story of a five-year campaign to unionize Santa Rosa Memorial Hospital, a Catholic hospital in California. Based on his own work as a volunteer organizer with the Service Employees International Union (SEIU), Reich explores how both union leaders and hospital leaders sought to show they were upholding the Catholic "mission" of the hospital against a market represented by the other. Ultimately, workers and union leaders were able to reinterpret Catholic values in ways that supported their efforts to organize.

More generally, Reich argues that unions must weave together economic and cultural power in order to ensure their continued relevancy in the postindustrial world. In addition to advocating for workers' economic interests, unions must engage with workers' emotional investments in their work, must contend with the kind of moral authority that Santa Rosa Hospital leaders exerted to dissuade workers from organizing, and must connect labor s project to broader conceptions of the public good."

A Company of One - Insecurity, Independence, and the New World of White-Collar Unemployment (Paperback): Carrie M. Lane A Company of One - Insecurity, Independence, and the New World of White-Collar Unemployment (Paperback)
Carrie M. Lane
R712 Discovery Miles 7 120 Ships in 10 - 15 working days

Being laid off can be a traumatic event. The unemployed worry about how they will pay their bills and find a new job. In the American economy's boom-and-bust business cycle since the 1980s, repeated layoffs have become part of working life. In A Company of One, Carrie M. Lane finds that the new culture of corporate employment, changes to the job search process, and dual-income marriage have reshaped how today's skilled workers view unemployment. Through interviews with seventy-five unemployed and underemployed high-tech white-collar workers in the Dallas area over the course of the 2000s, Lane shows that they have embraced a new definition of employment in which all jobs are temporary and all workers are, or should be, independent "companies of one."

Following the experiences of individual jobseekers over time, Lane explores the central role that organized networking events, working spouses, and neoliberal ideology play in forging and reinforcing a new individualist, pro-market response to the increasingly insecure nature of contemporary employment. She also explores how this new perspective is transforming traditional ideas about masculinity and the role of men as breadwinners. Sympathetic to the benefits that this "company of one" ideology can hold for its adherents, Lane also details how it hides the true costs of an insecure workforce and makes collective and political responses to job loss and downward mobility unlikely.

We Sell Our Time No More - Workers' Struggles Against Lean Production in the British Car Industry (Paperback): Paul... We Sell Our Time No More - Workers' Struggles Against Lean Production in the British Car Industry (Paperback)
Paul Stewart, Mike Richardson, Andy Danford, Ken Murphy, Tony Richardson, …
R766 Discovery Miles 7 660 Ships in 10 - 15 working days

This is the story of struggles against management regimes in the car industry in Britain from the period after the Second World War until the contemporary regime of lean production. Told from the viewpoint of the workers, the book chronicles how workers responded to a variety of management and union strategies, from piece rate working, through measured day work, and eventually to lean production beginning in the late 1980s. The book focuses on two companies, Vauxhall-GM and Rover/BMW, and how they developed their aroaches to managing labour relations. Worker responses to these are intimately tied to changing patterns of exploitation in the industry. The book highlights the relative success of various forms of struggle to establish safer and more humane working environments. The contributors bring together original research gathered over two decades, plus exclusive surveys of workers in four automotive final assembly plants over a ten year period.

Life as We Have Known It (Paperback): Co-Operative Women S Guild Life as We Have Known It (Paperback)
Co-Operative Women S Guild; Edited by Margaret Llewelyn Davies; Introduction by Virginia Woolf
R447 Discovery Miles 4 470 Ships in 10 - 15 working days

Life As We Have Known It is a unique view of lives Virginia Woolf described as 'still half hidden in profound obscurity.' the women write about growing up in poverty, going into domestic service, being a hat factory worker, or a miner's wife concerned about the colliery baths, and how they become politically active through the Women's Co-operative Guild movement.

Fraying Fabric - How Trade Policy and Industrial Decline Transformed America (Paperback): James C. Benton Fraying Fabric - How Trade Policy and Industrial Decline Transformed America (Paperback)
James C. Benton
R700 Discovery Miles 7 000 Ships in 10 - 15 working days

The decline of the U.S. textile and apparel industries between the 1940s and 1970s helped lay the groundwork for the twenty-first century's potent economic populism in America. James C. Benton looks at how shortsighted trade and economic policy by labor, business, and government undermined an employment sector that once employed millions and supported countless communities. Starting in the 1930s, Benton examines how the New Deal combined promoting trade with weakening worker rights. He then moves to the ineffective attempts to aid textile and apparel workers even as imports surged, the 1974 pivot by policymakers and big business to institute lowered trade barriers, and the deindustrialization and economic devastation that followed. Throughout, Benton provides the often-overlooked views of workers, executives, and federal officials who instituted the United States' policy framework in the 1930s and guided it through the ensuing decades. Compelling and comprehensive, Fraying Fabric explains what happened to textile and apparel manufacturing and how it played a role in today's politics of anger.

Where Are the Workers? - Labor's Stories at Museums and Historic Sites (Hardcover): Robert Forrant, Mary Anne Trasciatti Where Are the Workers? - Labor's Stories at Museums and Historic Sites (Hardcover)
Robert Forrant, Mary Anne Trasciatti; Contributions by Jim Beauchesne, Rebekah Bryer, Rebecca Bush, …
R2,347 Discovery Miles 23 470 Ships in 10 - 15 working days

The labor movement in the United States is a bulwark of democracy and a driving force for social and economic equality. Yet its stories remain largely unknown to Americans. Robert Forrant and Mary Anne Trasciatti edit a collection of essays focused on nationwide efforts to propel the history of labor and working people into mainstream narratives of US history. In Part One, the contributors concentrate on ways to collect and interpret worker-oriented history for public consumption. Part Two moves from National Park sites to murals to examine the writing and visual representation of labor history. Together, the essayists explore how place-based labor history initiatives promote understanding of past struggles, create awareness of present challenges, and support efforts to build power, expand democracy, and achieve justice for working people. A wide-ranging blueprint for change, Where Are the Workers? shows how working-class perspectives can expand our historical memory and inform and inspire contemporary activism. Contributors: Jim Beauchesne, Rebekah Bryer, Rebecca Bush, Conor Casey, Rachel Donaldson, Kathleen Flynn, Elijah Gaddis, Susan Grabski, Amanda Kay Gustin, Karen Lane, Rob Linne, Erik Loomis, Tom MacMillan, Lou Martin, Scott McLaughlin, Kristin O'Brassill-Kulfan, Karen Sieber, and Katrina Windon

The Pew and the Picket Line - Christianity and the American Working Class (Hardcover): Christopher D Cantwell, Heath W. Carter,... The Pew and the Picket Line - Christianity and the American Working Class (Hardcover)
Christopher D Cantwell, Heath W. Carter, Janine Giordano Drake; Contributions by Christopher D Cantwell, Heath W. Carter, …
R2,425 Discovery Miles 24 250 Ships in 10 - 15 working days

The Pew and the Picket Line collects works from a new generation of scholars working at the nexus where religious history and working-class history converge. Focusing on Christianity and its unique purchase in America, the contributors use in-depth local histories to illustrate how Americans male and female, rural and urban, and from a range of ethnic backgrounds dwelt in a space between the church and the shop floor. Their vivid essays show Pentecostal miners preaching prosperity while seeking miracles in the depths of the earth, while aboveground black sharecroppers and white Protestants establish credit unions to pursue a joint vision of cooperative capitalism. Innovative and essential, The Pew and the Picket Line reframes venerable debates as it maps the dynamic contours of a landscape sculpted by the powerful forces of Christianity and capitalism. Contributors: Christopher D. Cantwell, Heath W. Carter, Janine Giordano Drake, Ken Fones-Wolf, Erik Gellman, Alison Collis Greene, Brett Hendrickson, Dan McKanan, Matthew Pehl, Kerry L. Pimblott, Jarod Roll, Evelyn Sterne, and Arlene Sanchez Walsh.

The Pew and the Picket Line - Christianity and the American Working Class (Paperback): Christopher D Cantwell, Heath W. Carter,... The Pew and the Picket Line - Christianity and the American Working Class (Paperback)
Christopher D Cantwell, Heath W. Carter, Janine Giordano Drake; Contributions by Christopher D Cantwell, Heath W. Carter, …
R642 Discovery Miles 6 420 Ships in 10 - 15 working days

The Pew and the Picket Line collects works from a new generation of scholars working at the nexus where religious history and working-class history converge. Focusing on Christianity and its unique purchase in America, the contributors use in-depth local histories to illustrate how Americans male and female, rural and urban, and from a range of ethnic backgrounds dwelt in a space between the church and the shop floor. Their vivid essays show Pentecostal miners preaching prosperity while seeking miracles in the depths of the earth, while aboveground black sharecroppers and white Protestants establish credit unions to pursue a joint vision of cooperative capitalism. Innovative and essential, The Pew and the Picket Line reframes venerable debates as it maps the dynamic contours of a landscape sculpted by the powerful forces of Christianity and capitalism. Contributors: Christopher D. Cantwell, Heath W. Carter, Janine Giordano Drake, Ken Fones-Wolf, Erik Gellman, Alison Collis Greene, Brett Hendrickson, Dan McKanan, Matthew Pehl, Kerry L. Pimblott, Jarod Roll, Evelyn Sterne, and Arlene Sanchez Walsh.

Fighting for Total Person Unionism - Harold Gibbons, Ernest Calloway, and Working-Class Citizenship (Paperback): Robert Bussel Fighting for Total Person Unionism - Harold Gibbons, Ernest Calloway, and Working-Class Citizenship (Paperback)
Robert Bussel
R748 Discovery Miles 7 480 Ships in 10 - 15 working days

During the 1950s and 1960s, labor leaders Harold Gibbons and Ernest Calloway championed a new kind of labor movement that regarded workers as "total persons" interested in both workplace affairs and the exercise of effective citizenship in their communities. Working through Teamsters Local 688 and viewing the city of St. Louis as their laboratory, this remarkable interracial duo forged a dynamic political alliance that placed their "citizen members" on the front lines of epic battles for urban revitalization, improved public services, and the advancement of racial and economic justice. Parallel to their political partnership, Gibbons functioned as a top Teamsters Union leader and Calloway as an influential figure in St. Louis's civil rights movement. Their pioneering efforts not only altered St. Louis's social and political landscape but also raised fundamental questions about the fate of the post-industrial city, the meaning of citizenship, and the role of unions in shaping American democracy.

A Contest of Ideas - Capital, Politics and Labor (Hardcover, New): Nelson Lichtenstein A Contest of Ideas - Capital, Politics and Labor (Hardcover, New)
Nelson Lichtenstein
R2,658 Discovery Miles 26 580 Ships in 10 - 15 working days

For more than thirty years Nelson Lichtenstein has deployed his scholarship--on labor, politics, and social thought--to chart the history and prospects of a progressive America. A Contest of Ideas collects and updates many of Lichtenstein's most provocative and controversial essays and reviews. These incisive writings link the fate of the labor movement to the transformations in the shape of world capitalism, to the rise of the civil rights movement, and to the activists and intellectuals who have played such important roles. Tracing broad patterns of political thought, Lichtenstein offers important perspectives on the relationship of labor and the state, the tensions that sometimes exist between a culture of rights and the idea of solidarity, and the rise of conservatism in politics, law, and intellectual life. The volume closes with portraits of five activist intellectuals whose work has been vital to the conflicts that engage the labor movement, public policy, and political culture.

Palomino - Clinton Jencks and Mexican-American Unionism in the American Southwest (Hardcover): James J. Lorence Palomino - Clinton Jencks and Mexican-American Unionism in the American Southwest (Hardcover)
James J. Lorence
R1,400 R1,293 Discovery Miles 12 930 Save R107 (8%) Ships in 10 - 15 working days

The first comprehensive biography of progressive labor organizer, peace worker, and economist Clinton Jencks (1918-2005), this book explores the life of one of the most important political and social activists to appear in the Southwestern United States in the twentieth century. A key figure in the radical International Union of Mine, Mill, and Smelter Workers (IUMMSW) Local 890 in Grant County, New Mexico, Jencks was involved in organizing not only the mine workers but also their wives in the 1951 strike against the Empire Zinc Company. He was active in the production of the 1954 landmark labor film dramatizing the Empire Zinc strike, Salt of the Earth, which was heavily suppressed during the McCarthy era and led to Jencks's persecution by the federal government. Labor historian James J. Lorence examines the interaction between Jencks's personal experience and the broader forces that marked the world and society in which he worked and lived. Following the work of Jencks and his equally progressive wife, Virginia Derr Jencks, Lorence illuminates the roots and character of Southwestern unionism, the role of radicalism in the Mexican-American civil rights movement, the rise of working-class feminism within Local 890 and the Grant County Mexican American community, and the development of Mexican-American identity in the Southwest. Chronicling Jencks's five-year-long legal battle against charges of perjury, this biography also illustrates how civil liberties and American labor were constrained by the specter of anticommunism during the Cold War. Drawing from extensive research as well as interviews and correspondence, this volume highlights Clinton Jencks's dramatic influence on the history of labor culture in the Southwest through a lifetime devoted to progress and change for the social good.

Made in Mexico - Regions, Nation, and the State in the Rise of Mexican Industrialism, 1920s–1940s (Hardcover): Susan M. Gauss Made in Mexico - Regions, Nation, and the State in the Rise of Mexican Industrialism, 1920s–1940s (Hardcover)
Susan M. Gauss
R1,696 Discovery Miles 16 960 Ships in 10 - 15 working days

The experiment with neoliberal market-oriented economic policy in Latin America, popularly known as the Washington Consensus, has run its course. With left-wing and populist regimes now in power in many countries, there is much debate about what direction economic policy should be taking, and there are those who believe that state-led development might be worth trying again. Susan Gauss's study of the process by which Mexico transformed from a largely agrarian society into an urban, industrialized one in the two decades following the end of the Revolution is especially timely and may have lessons to offer to policy makers today.

The image of a strong, centralized corporatist state led by the Partido Revolucionario Institucional (PRI) from the 1940s conceals what was actually a prolonged, messy process of debate and negotiation among the postrevolutionary state, labor, and regionally based industrial elites to define the nationalist project. Made in Mexico focuses on the distinctive nature of what happened in the four regions studied in detail: Guadalajara, Mexico City, Monterrey, and Puebla. It shows how industrialism enabled recalcitrant elites to maintain a regionally grounded preserve of local authority outside of formal ruling-party institutions, balancing the tensions among centralization, consolidation of growth, and Mexico's deep legacies of regional authority.

We Sell Our Time No More - Workers' Struggles Against Lean Production in the British Car Industry (Hardcover): Paul... We Sell Our Time No More - Workers' Struggles Against Lean Production in the British Car Industry (Hardcover)
Paul Stewart, Mike Richardson, Andy Danford, Ken Murphy, Tony Richardson, …
R2,119 Discovery Miles 21 190 Ships in 10 - 15 working days

This is the story of struggles against management regimes in the car industry in Britain from the period after the Second World War until the contemporary regime of lean production. Told from the viewpoint of the workers, the book chronicles how workers responded to a variety of management and union strategies, from piece rate working, through measured day work, and eventually to lean production beginning in the late 1980s. The book focuses on two companies, Vauxhall-GM and Rover/BMW, and how they developed their aroaches to managing labour relations. Worker responses to these are intimately tied to changing patterns of exploitation in the industry. The book highlights the relative success of various forms of struggle to establish safer and more humane working environments. The contributors bring together original research gathered over two decades, plus exclusive surveys of workers in four automotive final assembly plants over a ten year period.

Labour Relations in the Global Fast-Food Industry (Hardcover): Tony Royle, Brian Towers Labour Relations in the Global Fast-Food Industry (Hardcover)
Tony Royle, Brian Towers
R5,824 Discovery Miles 58 240 Ships in 10 - 15 working days


The fast-food industry is one of the few industries that can be described as truly global, not least in terms of employment, which is estimated at around ten million people worldwide. This edited volume is the first of its kind, providing an analysis of labour relations in this significant industry focusing on multinational corporations and large national companies in ten countries: the USA, Canada, the UK, the Netherlands, Germany, Australia, New Zealand, Singapore, and Russia.
The extent to which multinational enterprises impose or adapt their employment practices in differing national industrial relations systems is analysed, Results reveal that the global fast-food industry is typified by trade union exclusion, high labour turnover, unskilled work, paternalistic management regimes and work organization that allows little scope for developing workers' participation in decision-making, let alone advocating widely accepted concepts of social justice and workers' rights.

Industrial Relations - Critical Perspectives on Business and Management (Hardcover): John Kelly Industrial Relations - Critical Perspectives on Business and Management (Hardcover)
John Kelly
R38,365 R33,377 Discovery Miles 333 770 Save R4,988 (13%) Ships in 10 - 15 working days

Until recently, the study of industrial relations centred around trade unions, collective bargaining and strikes - often in the manufacturing industry. Union decline and de-industrialization in the advanced capitalist world have raised major issues about the relevance of this focus. As a result, there is growing interest in alternative forms of worker representation, often in conjunction with HRM. But union decline is by no means universal, even in Europe, and there are regions of the world (South East Asia, some African countries and parts of Latin America) where unions are powerful and growing organizations. This set is designed to capture both the complexity of the field of industrial relations globally, as well as bring out the continuing relevance of competing theoretical approaches to the subject. The selection will cover neglected topics such as feminism, debates about post-modernism and the links between labour movements and politics.

Die Tuerkei Auf Dem Weg in Die Eu - Die Beziehungen Zwischen Der Tuerkei Und Der Europaeischen Union - Insbesondere Von 1990... Die Tuerkei Auf Dem Weg in Die Eu - Die Beziehungen Zwischen Der Tuerkei Und Der Europaeischen Union - Insbesondere Von 1990 Bis Ende 2004 (German, Paperback)
Metin Aksoy
R1,143 R1,002 Discovery Miles 10 020 Save R141 (12%) Ships in 10 - 15 working days

Die Turkei und die Europaische Union verbindet eine 40-jahrige Geschichte. Ob Osmanisches Reich oder heutige Turkei - immer gab es ein wechselvolles Auf und Ab. Im Osmanischen Reich begann der Verwestlichungsprozess mit der Charta Hatt-i Humayun im Jahre 1839. Mit dieser Charta, einem verfassungsahnlichen Erlass, wurde in den Bereichen OEkonomie und Politik die Umwandlung nach westlichem Vorbild in Gang gesetzt. Das Ziel dieser Arbeit liegt darin, die Problematik des turkischen EU-Beitritts herauszuarbeiten. Der Schwerpunkt befasst sich mit der politischen, sozialen und wirtschaftlichen Integration der Turkei in die EU, besonders aber mit dem Zeitraum von der Ablehnung des Mitgliedschaftsantrages 1990 bis hin zum Beginn der Verhandlungen im Jahr 2004.

Nationale Grenzen in Europa - Wandel Der Funktion Und Wahrnehmung Nationaler Grenzen Im Zuge Der Eu-Erweiterung (German,... Nationale Grenzen in Europa - Wandel Der Funktion Und Wahrnehmung Nationaler Grenzen Im Zuge Der Eu-Erweiterung (German, Paperback)
Christian Banse, Holk Stobbe
R1,776 R1,544 Discovery Miles 15 440 Save R232 (13%) Ships in 10 - 15 working days

An den Grenzen in Europa ist ein paradoxer Sachverhalt zu beobachten: Einerseits gewinnt die Grenzuberschreitung von Menschen und Waren zunehmend an Bedeutung, andererseits entwickeln sich parallel dazu neue Grenzziehungen. Im Vordergrund des Sammelbandes steht daher die Frage, wie sich die Funktion und Wahrnehmung der nationalen Grenze in Europa politisch, oekonomisch und sozial verandert hat. In den Beitragen wird die These vertreten, dass die EU-Grenzpolitik sich zwar erheblich verandert hat, diese Veranderung jedoch nicht zu einem Wegfall, sondern zu einer Verschiebung von Grenzziehungen fuhrt: Die alten politischen Grenzen bestehen durch neue Grenzziehungen weiter oder werden durch solche ersetzt, die politisch und sozial auf den alten aufbauen.

Collapse of Dignity - The Story of a Mining Tragedy & the Fight Against Greed & Corruption in Mexico (Hardcover): Napoleon Gomez Collapse of Dignity - The Story of a Mining Tragedy & the Fight Against Greed & Corruption in Mexico (Hardcover)
Napoleon Gomez
R592 R516 Discovery Miles 5 160 Save R76 (13%) Out of stock

This book takes an unflinching look at one of the most contentious labour conflicts in North American history, and a brave indictment of the destructive collusion between business interests and Mexico's government.

Low-Wage America - How Employers Are Reshaping Opportunity in the Workplace (Paperback): Eileen Appelbaum, Annette Bernhardt,... Low-Wage America - How Employers Are Reshaping Opportunity in the Workplace (Paperback)
Eileen Appelbaum, Annette Bernhardt, Richard J. Murnane
R951 Discovery Miles 9 510 Out of stock

About 27.5 million Americans nearly 24 percent of the labor force earn less than $8.70 an hour, not enough to keep a family of four out of poverty, even working full-time year-round. Job ladders for these workers have been dismantled, limiting their ability to get ahead in today s labor market. Low-Wage America is the most extensive study to date of how the choices employers make in response to economic globalization, industry deregulation, and advances in information technology affect the lives of tens of millions of workers at the bottom of the wage distribution. Based on data from hundreds of establishments in twenty-five industries including manufacturing, telecommunications, hospitality, and health care the case studies document how firms responses to economic restructuring often results in harsh working conditions, reduced benefits, and fewer opportunities for advancement. For instance, increased pressure for profits in newly consolidated hotel chains has led to cost-cutting strategies such as requiring maids to increase the number of rooms they clean by 50 percent. Technological changes in the organization of call centers the ultimate disposable workplace have led to monitoring of operators work performance, and eroded job ladders. Other chapters show how the temporary staffing industry has provided paths to better work for some, but to dead end jobs for many others; how new technology has reorganized work in the back offices of banks, raising skill requirements for workers; and how increased competition from abroad has forced U.S. manufacturers to cut costs by reducing wages and speeding production. Although employers responses to economic pressures have had a generally negative effect on frontline workers, some employers manage to resist this trend and still compete successfully. The benefits to workers of multi-employer training consortia and the continuing relevance of unions offer important clues about what public policy can do to support the job prospects of this vast, but largely overlooked segment of the American workforce. Low-Wage America challenges us to a national self-examination about the nature of low-wage work in this country and asks whether we are willing to tolerate the profound social and economic consequences entailed by these jobs."

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