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Books > Professional & Technical > Industrial chemistry & manufacturing technologies > Other manufacturing technologies > General

Technology of the Guitar (Hardcover, 2012): Richard Mark French Technology of the Guitar (Hardcover, 2012)
Richard Mark French
R3,635 Discovery Miles 36 350 Ships in 12 - 17 working days

Featuring chapters on physics, structure, sound and design specifics, "Technology of the Guitar" also includes coverage of historical content, composition of strings and their effects on sound quality, and important designs. Additionally, author Mark French discusses case studies of historically significant and technologically innovative instruments.

This is a complete reference useful for a broad range of readers including guitar manufacturer employees, working luthiers, and interested guitar enthusiasts who do not have a science or engineering background.

"

Introduction to Management of Reverse Logistics and Closed Loop Supply Chain Processes (Hardcover): Donald F. Blumberg Introduction to Management of Reverse Logistics and Closed Loop Supply Chain Processes (Hardcover)
Donald F. Blumberg
R3,896 Discovery Miles 38 960 Ships in 12 - 17 working days

Increasing legislative and environmental pressure requires businesses to become more responsive to products that either have been returned or that are at the end of their useful lives. Life cycles are getting shorter, and efficient handling can save large amounts of money since many materials can be extracted and reused or redistributed. Reverse logistics (RL) and closed loop supply chains (CLSC) have garnered growing interest as a way to manage this reverse flow of product in a cost effective way. Introduction to Management of Reverse Logistics (RL) and Closed Loop Supply Chain(CLSC) Processes provides an overall treatment of CLSC and RL, a qualitative and quantitative presentation of the size and dimensions of the overall market and industry, and a look at future trends. The author discusses key issues and trends in management and operation, strategic, tactical, and operational issues for implementation, and a pragmatic evaluation of the realities of running a CLSC or an RL business. Since most supply chains are not designed to handle reverse materials flows effectively, this is a crucial resource for managers who wish to ensure a smooth flow of materials while extracting the maximum value from returned and end-of-life goods.

Quality Function Deployment - Integrating Customer Requirements into Product Design (Paperback): Yoji Akao Quality Function Deployment - Integrating Customer Requirements into Product Design (Paperback)
Yoji Akao
R2,553 Discovery Miles 25 530 Ships in 12 - 17 working days

Quality Function Deployment (QFD) is a method for satisfying customers by translating their demands into design targets and quality assurance points. For a thorough "how-to" on the implementation of QFD, we went directly to the source -- Yoji Akao, the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement.

In this unprecedented book he explains the concepts and methods of this remarkable systems engineering approach. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference tool for QFD implementation.

It includesa " Use of the demanded quality deployment chart. Using and promoting quality charts. Using quality control process charts: QFD at the pre-production. Quality deployment and reliability deployment. Quality development in the construction industry. QFD for the service industry. QFD for software development.

Meaningful Partnership at Work - How The Workplace Covenant Ensures Mutual Accountability and Success between Leaders and Teams... Meaningful Partnership at Work - How The Workplace Covenant Ensures Mutual Accountability and Success between Leaders and Teams (Paperback)
Seth Silver, Timothy Franz
R765 R489 Discovery Miles 4 890 Save R276 (36%) Ships in 9 - 15 working days

Why are some work partnerships exceptional while most are not? How can we establish and sustain an enhanced level of cohesion, connection, and collaboration in the most important work relationship, the one between a manager and team? What could remedy the high levels of isolation and anxiety so many feel at work these days? Silver and Franz explore the concept of 'meaningful partnership' in the workplace. They present meaningful partnership as a mindset where both leaders and their teams are fully committed to ensuring the support and success of the other. Then, they describe a model called ERTAP, which stands for Empathy, Respect, Trust, Alignment, and Partnership, which is the foundation for meaningful partnership. Finally, they detail a practical yet transformative relationship-building process referred to as the Workplace Covenant. This enables leaders and teams to create mutual commitments with obligatory weight that help them to feel accountable for the success of the relationship and each other. The book includes real client stories that illustrate the dimensions of partnership and the Workplace Covenant process. Silver and Franz also outline other work relationships that can benefit from meaningful partnership, pitfalls to avoid, relevant research, and insights derived from years of consulting experience. This book is a must-read for leaders interested in a better working relationship with their team; for teams who have critical work partnerships with other teams; for individuals who work closely with other individuals and need an exceptional 1:1 partnership; and finally for third-party experts in HR or continuous improvement who are seeking a new powerful way to help clients feel supported and be more successful.

Bally Bingo Pinball Machines (Hardcover): Jeffrey Lawton Bally Bingo Pinball Machines (Hardcover)
Jeffrey Lawton
R1,186 R888 Discovery Miles 8 880 Save R298 (25%) Ships in 12 - 17 working days

The pinball book you have been waiting for is finally here! From those fabulous '50s & '60s, Jeffrey Lawton, Bingo Pinball Historian, presents 290+ photos, including original promotional brochures and advertisements, that showcase a fantastic collection of Bally*r Bingo pinball machines, along with a history of the evolution and excitement that surrounds this compelling hobby. All who grew up with street cars, slot machines, pinball machines, pool halls, and diners will enjoy this book tremendously! If you buy only one pinball book, this is the one to have.

Encyclopedia of Cabbage Patch Kids: The 1990s (Paperback): Jan Lindenberger Encyclopedia of Cabbage Patch Kids: The 1990s (Paperback)
Jan Lindenberger
R889 R692 Discovery Miles 6 920 Save R197 (22%) Ships in 12 - 17 working days

The Cabbage Patch Kid craze started in the 1980s, and continued into the 1990s, where it is perpetuated by a strong community of collectors. This excellent book picks up the story at the start of the 1990s, where the authors' successful first book left off. It shows the full line of Kids produced by Hasbro from 1990-1994, including Birthday Kids, Kissin' Kids, and the 10th Anniversary dolls. All the Kids produced by Mattel between 1995-1998 are here as well, including OlympiKids, Snacktime Kids, and the Keepsake Collection. The book also features pets, with lots of valuable information about the adorable Koosas. The authors have included an excellent 85-photo reference for head molds used through both the '80s and '90s. Learn to recognize fakes and altered Kids in the marketplace, and see some creative ways to turn shabby flea market finds into beautiful Kids again.

Fit for the Leadership Challenge - The 17 Keys Leaders Need to Win Big in High-Risk Environments (Paperback): Casey J. Bedgood Fit for the Leadership Challenge - The 17 Keys Leaders Need to Win Big in High-Risk Environments (Paperback)
Casey J. Bedgood
R791 R709 Discovery Miles 7 090 Save R82 (10%) Ships in 9 - 15 working days

The key to effective leadership is being fit for the challenge. Leadership is a perpetual boxing match in many respects in which preparation, stamina and skill are required. Only the strongest survive. Every decision and tollgate along the career journey is laden with risk. Those leaders who harness risk to their advantage will land the knockout punch in every fight. The only question is how many leaders will be fit enough for the challenge? The purpose of this book is to provide insight on how risk impacts every aspect of leadership, including the mundane, routine and nonglamorous aspects of leadership. This is important because often the small things can easily turn into big disruptors. Moreover, the end goal is to equip leaders with a journey map and quick guide to win in high-risk environments. Change is the new normal and only constant in today's world. As change increases, so will risk and its subsequent impacts on humanity. This includes leaders, organizations and customers. No one is exempt. In this book, readers learn how to: Determine which career battles to fight and which ones to avoid Prepare to fight the unavoidable challenges along the career journey Leverage risk to choose the right leaders for the team Leverage risk to invest time wisely and avoid wasting it Leverage risk to predict, identify and resolve leadership burnout Risk assess leadership credentials so only those that produce a return are added to the portfolio Risk assess performance outcomes so the path ahead is smooth sailing instead of a rough ride Leverage risk so high performance is a reality instead of a pipe dream Leverage risk to find the right leadership sponsor

Retaining Women in Engineering - The Empowerment of Lean Development (Paperback): Alissa Stavig, Robert Stavig Retaining Women in Engineering - The Empowerment of Lean Development (Paperback)
Alissa Stavig, Robert Stavig
R881 Discovery Miles 8 810 Ships in 12 - 17 working days

Provides leaders with strategies and methods to change the way learning and training occurs for new engineers Takes a holistic view behind the low numbers of women in engineering using a problem solving approach centered on Lean Development (LD) Provides a direct comparison with the field of STEM and medicine and how the methods of training and learning can help minimizes bias and increase gender confidence Explores the lack of written knowledge (reusable knowledge) and uses methods of Lean Development (LD) to level the playing field between men and women Highlights the critical need for new female engineers to have access to mentors using technical coaching methods

Ready, Launch, Brand - The Lean Marketing Guide for Startups (Paperback): Orly Zeewy Ready, Launch, Brand - The Lean Marketing Guide for Startups (Paperback)
Orly Zeewy
R693 Discovery Miles 6 930 Ships in 12 - 17 working days

"A powerful and urgent introduction to lean marketing and the magic of getting it right." -- Seth Godin, author, This is Marketing You may be familiar with the Silicon Valley expression about the iterative approach to software development, "We're learning to fly the plane while we're building it." If so, think of a startup-with all its moving parts, phases, and personalities-as flying a plane, while you're building it, booking passengers, marketing the airline, interviewing co-pilots, and serving coffee. In this book, Orly Zeewy navigates the turbulence and provides a flight plan so you know when you've landed in the right airport. Orly Zeewy is a brand architect who helps startups cut through the noise. She has worked with dozens of founders and entrepreneurs to uncover their brands' DNA. In Ready, Launch, Brand: The Lean Marketing Guide for Startups you will learn how to close the marketing gaps that can slow down sales and make it harder to scale your business. Orly shares her brand process for building the right team, attracting brand evangelists, and cultivating a sustainable company culture. Prior to starting her brand consulting practice, Orly ran the award-winning Zeewy Design and Marketing Communications firm and directed marketing programs for national clients such as CIGNA, Kraft Foods, and Prince Tennis. She has lectured at the Wharton School of Business at the University of Pennsylvania, taught at the Charles D. Close School of Entrepreneurship at Drexel University, and been featured in the business section of the Philadelphia Inquirer.

Leading the Lean Initiative - Straight Talk on Cultivating Support and Buy-in (Hardcover): John W. Davis Leading the Lean Initiative - Straight Talk on Cultivating Support and Buy-in (Hardcover)
John W. Davis
R1,651 Discovery Miles 16 510 Ships in 12 - 17 working days

In his latest offering, John Davis tackles the "human" side of a lean initiative -- cultivating a lean culture and gaining employee buy-in. How managers deal with these issues will ultimately determine their success. Leading the Lean Initiative: Straight Talk on Cultivating Support and Buy-in shows you how to lead a lean effort and effectively manage change. It is a practical manual for the new manager. Though directed at plant managers, and specifically those new to their jobs, this book benefits anyone taking on a leadership role. Davis provides complete direction on the crucial first steps and advise on competently responding to the "unknown and unexpected." In addition the book covers how to: Gain the respect and active support of the workforce. Work effectively with unions and customers. Create a culture for change. Actively seek out key people in your organization. Diplomatically buck the system. Extend lean to the entire enterprise. Develop and effectively earmark your plan for operation. Cultivate a winning relationship with your boss. Deal with major setbacks in business conditions.Throughout the text, Davis weaves the story of Jim Warring, a plant manager who is new to the job, detailing his frustrations, challenges, and accomplishments, and how he handles the daily responsibilities of a plant manager. At the end of each chapter, Davis rates Warring on how he performed in his role as plant manager and as a leader of the plant's lean initiative by presenting "The Warring Scorecard." Davis points out where he succeeded, and where he made some serious mistakes. Leading the Lean Initiative: Straight Talk on Cultivating Support and Buy-in, is a valuable resource or all managers in any industry. This book will show you how to effectively lead in your organization and how to cultivate a cooperative environment.

Lean Six Sigma for the Office - Integrating Customer Experience for Enhanced Productivity (Hardcover, 2nd edition): James... Lean Six Sigma for the Office - Integrating Customer Experience for Enhanced Productivity (Hardcover, 2nd edition)
James William Martin
R1,526 Discovery Miles 15 260 Ships in 12 - 17 working days

Historically, the integration of manufacturing methodologies into the office environment has proven to be problematic. Part of the difficulty lies in the fact that process workflows tend to be globally dispersed and thus rely heavily on information technology. But in complex service systems that contain a mix of employees, consultants, and technology, standardized protocols have been shown to reduce cycle time and transactional cost as well as improve quality. The successful application of Lean methodologies to improve process workflows is an efficient way to simplify operations and prevent mistakes. In Lean Six Sigma for the Office , Six Sigma guru James Martin presents proven modifications that can be deployed in offices, particularly those offices involved with global operations. Making use of Kaizen and Six Sigma concepts, along with Lean manufacturing principles, this book instructs managers on how they can improve operational efficiency and increase customer satisfaction. The author brings experience gleaned from his application of these methodologies in a myriad of industries to create a practical and hands-on reference for the office environment. Using a detailed sequence of activities, including over 140 figures and tables as well as checklists and evaluation tools, he demonstrates how to realize the rapid improvement of office operations, and how to eliminate unnecessary tasks through value stream mapping (VSM). The book also emphasizes the importance of strategic alignment of Kaizen events and the impact of organizational culture on process improvement activities. Latter chapters in the book discuss key elements of a change model in the context of transitional improvements as they relate to the process owner and local work team. By applying the proven principles found in this book, effective and sustainable organizational change can be accomplished, efficiency can be improved, and mistakes can be eliminated. This 2nd edition provides insight into the new tools and methods Lean Six Sigma process improvement professionals need to improve customer experience and increase productivity within high transaction processes across complex information technology ecosystems. It is one-stop self-contained reference for the application of Lean Six Sigma methods enhanced by powerful approaches for process improvement in highly complex service processes. Several new leading-edge topics are integrated into this new edition, such as: * The "voice of" customers, suppliers, employees and partners * Design Thinking Alignment * Ecosystems in Information Technology * Metadata Definition and Lineage * Information Quality Governance * Big Data Collection and Analytics * Mapping High Volume Transactions through Systems * Robotic Process Automation Applications * Automating for Solution Sustainability * Governing Organizations * Data Privacy (General Data Protection Regulation)

Multi-objective Evolutionary Optimisation for Product Design and Manufacturing (Hardcover, 2011): Lihui Wang, Amos H. C. Ng,... Multi-objective Evolutionary Optimisation for Product Design and Manufacturing (Hardcover, 2011)
Lihui Wang, Amos H. C. Ng, Kalyanmoy Deb
R5,523 Discovery Miles 55 230 Ships in 10 - 15 working days

With the increasing complexity and dynamism in today's product design and manufacturing, more optimal, robust and practical approaches and systems are needed to support product design and manufacturing activities. Multi-objective Evolutionary Optimisation for Product Design and Manufacturing presents a focused collection of quality chapters on state-of-the-art research efforts in multi-objective evolutionary optimisation, as well as their practical applications to integrated product design and manufacturing. Multi-objective Evolutionary Optimisation for Product Design and Manufacturing consists of two major sections. The first presents a broad-based review of the key areas of research in multi-objective evolutionary optimisation. The second gives in-depth treatments of selected methodologies and systems in intelligent design and integrated manufacturing. Recent developments and innovations in multi-objective evolutionary optimisation make Multi-objective Evolutionary Optimisation for Product Design and Manufacturing a useful text for a broad readership, from academic researchers to practicing engineers.

Human Machine Collaboration and Interaction for Smart Manufacturing - Automation, robotics, sensing, artificial intelligence,... Human Machine Collaboration and Interaction for Smart Manufacturing - Automation, robotics, sensing, artificial intelligence, 5G, IoTs and Blockchain (Hardcover)
Wai Yie Leong
R4,088 R3,574 Discovery Miles 35 740 Save R514 (13%) Ships in 10 - 15 working days

Advanced technologies such as robotics, 5G mobile communications, IoT, cloud computing and wireless sensor networks have had a huge impact and influence on manufacturing, with an increased collaboration between humans and smart systems. As the manufacturing process becomes more automated using real-time data, communication systems, Artificial Intelligence (AI) techniques and robotics feed data back into the manufacturing process. This enables the design of products that are more customized and personal, and leads to a more competitive, efficient and value-added production process by reacting more quickly to technical or human errors to avoid product and system damage while increasing workplace safety, and reducing waste, pollution, and associated costs. This edited book covers challenges, concepts, systems, architectures, technologies, and design characteristics of human-machine cooperation and interaction systems in smart manufacturing environments using state of the art technologies including AI, 5G, IoTs, Blockchains, CPS, sensing, automation and robotics. The book is aimed at researchers and engineers working on the applications of robotics and automation, HMI, HCI, CPS, sensing, information and communications technology, data science, ML/DL/AI, AR/VR, cybersecurity and electronics. It is also a useful reference for advanced students and lecturers in these fields, and will appeal to manufacturers and automation system developers.

Lean Manufacturing - Fundamentals, Tools, Approaches, and Industry 4.0 Integration (Hardcover): S. Vinodh Lean Manufacturing - Fundamentals, Tools, Approaches, and Industry 4.0 Integration (Hardcover)
S. Vinodh
R1,492 Discovery Miles 14 920 Ships in 12 - 17 working days

Lean Manufacturing concepts are being applied to a variety of industries. These concepts ensure streamlined processes through a systematic analysis of wastes and elimination, while enhancing value. This book offers fundamentals, theoretical concepts, case studies, and examples, along with insights for lean integration in Industry 4.0. The book offers a comprehensive coverage of topics in Lean Manufacturing which includes lean elements and tools, performance measures, project selection, integration, along with other related strategies. It ensures a balance between theory and practice of Lean Manufacturing by including the implementation aspects of lean tools. The book will explore insights for Industry 4.0 related to lean concepts and provide details on how they relate. Illustrations and examples depicting OEE (Overall Equipment Effectiveness) analysis and value stream map analysis are included. The book also provides case studies on Lean Manufacturing covering value stream mapping, project selection, and performance measurement. Lean Manufacturing: Fundamentals, Tools, Approaches, and Industry 4.0 Integration can be used as a reference for academic researchers and industry practitioners. Undergraduate and postgraduate students can use it for a course on Lean Manufacturing. Doctoral students can also refer to it for advanced concepts, and industry practitioners can use it for practical insights.

Seeing the Whole Value Stream (Spiral bound, 2nd Enlarged edition): Daniel T. Jones, James P Womack, David Brunt Seeing the Whole Value Stream (Spiral bound, 2nd Enlarged edition)
Daniel T. Jones, James P Womack, David Brunt
R1,955 Discovery Miles 19 550 Ships in 12 - 17 working days
Implementing TPM - The North American Experience (Paperback): Andrew Ginder, Alan Robinson, Charles J. Robinson Implementing TPM - The North American Experience (Paperback)
Andrew Ginder, Alan Robinson, Charles J. Robinson
R1,492 Discovery Miles 14 920 Ships in 12 - 17 working days

Learn from these authors' experiences tailoring TPM to the disctinctive needs of North American plants, and how TPM fits into an overall manufacturing improvement strategy. A real-world view on what works and what doesn't, Robinson and Ginder provide and excellent resource for strategic planning and an educatioinal tool for middle and upper management. Includes the seven levels of autonomous maintenance, a discussion of unions and TPM, and a TPM master plan.

Designing Integrated Industrial Policies Volume I - For Inclusive Development in Asia (Paperback): Shigeru Thomas Otsubo,... Designing Integrated Industrial Policies Volume I - For Inclusive Development in Asia (Paperback)
Shigeru Thomas Otsubo, Christian Samen Otchia
R1,188 Discovery Miles 11 880 Ships in 12 - 17 working days

This comprehensive reference work gives an overview of the industrial development and current state of industrialization and deindustrialization in Asia, specifically Southeast Asia and China. It introduces typologies of industrial policies and discusses the manufacturing sector and its evolving role in the region. Designing Integrated Industrial Policies examines the integration of SMEs in global value chains and provides macro-econometric and firm-based micro-econometric analyses of (de)industrialization. This book will be a very useful reference particularly as a how-to guide on industrial promotion and designing integrated industrial policies not only for economic growth and job creation but also for "inclusive" development. It presents country cases and illustrates useful tools for industrial policy simulation and for evidence-based policy making through these concrete examples.

Winning Innovation - How Innovation Excellence Propels an Industry Icon Toward Sustained Prosperity (Paperback): Norbert... Winning Innovation - How Innovation Excellence Propels an Industry Icon Toward Sustained Prosperity (Paperback)
Norbert Majerus, George Taninecz
R1,289 Discovery Miles 12 890 Ships in 12 - 17 working days

Davanti Nella Gara, an Italian bicycle company, makes the best racing bikes in the world. But after decades of market dominance, competitors have brought the industry leader back to the Peloton. The company's second-generation owner longs for retirement, but a tired product lineup is pushing down profits and the firm's market value will never support his ride into the sunset. The flawed but beloved owner seeks out the counsel of an old friend and successful businessman, who steers him toward a fast and remarkable transformation, one fueled by a relentless focus on innovation excellence. An engaging business novel, Winning Innovation dives into the art and science of innovation; the thrills of the European bike-racing circuit; the vibrant landscape and cuisine of Italy; and a cast of intriguing characters who work to put Davanti on the road to sustained prosperity. The company's leader isn't afraid to learn and apply new ideas to reenergize his company, and finds he cares more about his employees than he could ever imagine. A young innovator struggles to see a product idea to fruition as well as rise into management - and he falls in love along the way. A newly promoted R&D director brings teamwork and transparency to product development and aligns the entire company around innovation. With the help of a seasoned and persistent change agent, in just a year, Davanti deploys a well-defined and -sequenced transformation - a complete and seamless process that can be replicated and scaled by most companies. The leader engages associates in pursuit of the right vision and strategy, candidly supporting them all as they unleash their creative sparks, work through personality conflicts, and take on real-world challenges faced by companies every day. They learn and apply traditional R&D principles in new ways (e.g., cost of delay, sprints, fail fast, late start) and successfully leverage emerging innovation and change-management principles (e.g., idea-creation events, knowledge management, workplace humility, visual management, lean project management). And an aligned, three-phase innovation process - from idea creation to technology development and product design - provides the innovation infrastructure the company needs for revenue creation and success beyond racing bikes. From a top-heavy organization dominated by power struggles and finger-pointing emerges a new Davanti Nella Gara - a flattened, innovative company with: Clear vision and endorsed goals and strategy Speed, responsiveness, and agility Widespread, successful creativity Collaboration and teamwork Superior risk management Respect for people Unquestionable ethics Changed leadership and associate behaviors Project management excellence Rapid problem-solving and experimentation Not just the story of an R&D transformation, Winning Innovation illustrates a companywide transformation of a magnitude that only superior R&D can make possible. It may well be the first book to chronologically introduce the principles for a complete innovation excellence transformation along with the parallel people transformation that is necessary for real change to occur. The end result for Davanti Nella Gara is a dominant new culture based on respect and humility, highly efficient processes that will deliver a wealth of innovations, sales, and profits for many years to come, and an owner who leaves a bright future for the people and company he's known and loved his entire life.

Parallel Robotic Machine Tools (Hardcover, 2010 ed.): Dan Zhang Parallel Robotic Machine Tools (Hardcover, 2010 ed.)
Dan Zhang
R4,593 R4,307 Discovery Miles 43 070 Save R286 (6%) Ships in 12 - 17 working days

Research and development of various parallel mechanism applications in engineering are now being performed more and more actively in every industrial field. Parallel robot based machine tools development is considered a key technology of robot applications in manufacturing industries. The material covered here describes the basic theory, approaches, and algorithms in the field of parallel robot based machine tools. In addition families of new alternative mechanical architectures which can be used for machine tools with parallel architecture are introduced. Given equal importance is the design of mechanism systems such as kinematic analysis, stiffness analysis, kinetostatic modeling, and optimization.

Internet of Everything and Big Data - Major Challenges in Smart Cities (Hardcover): Salahddine Krit, Mohamed Elhoseny,... Internet of Everything and Big Data - Major Challenges in Smart Cities (Hardcover)
Salahddine Krit, Mohamed Elhoseny, Valentina Emilia Balas, Rachid Benlamri, Marius M. Balas
R4,297 Discovery Miles 42 970 Ships in 12 - 17 working days

Explains concepts of Internet of Everything problems, research challenge goals, and vision in smart cities Based on the most recent innovations, and covering the major challenges in smart cities, between IoT and Big Data Examines security issues and challenges related to data-intensive advances in IoT Addresses the total information science challenges in Internet of Everything enabled technologies Covers the exploring and creating IoT environment related self-adaptive systems

Customer Relationship Management (CRM) for Medium and Small Enterprises - How to Find the Right Solution for Effectively... Customer Relationship Management (CRM) for Medium and Small Enterprises - How to Find the Right Solution for Effectively Connecting with Your Customers (Paperback)
Antonio Specchia
R1,016 Discovery Miles 10 160 Ships in 12 - 17 working days

-- Assists with full comprehension of CRM -- Helps with the designing of datasets -- Shows how to deploy and implement a CRM system -- Provides techniques for smooth systems' integration -- Show how to maintain effective reporting and forecasting (e.g., store customer and prospect contact information, identify sales opportunities, record service issues, and manage marketing campaigns).

Industrial Internet of Things - Technologies and Research Directions (Hardcover): Anand Sharma, Sunil Kumar Jangir, Manish... Industrial Internet of Things - Technologies and Research Directions (Hardcover)
Anand Sharma, Sunil Kumar Jangir, Manish Kumar, Dilip Kumar Choubey, Tarun Shrivastava, …
R3,898 Discovery Miles 38 980 Ships in 12 - 17 working days

Discusses open principles, methods, and research problems Presents a vision for how IIoT could change the world in the distant future Covers how industry automation is projected to be the largest and fastest growing segment of the IIoT market Explores the collaboratively development of high performance telecommunications, military, industrial, and general purpose embedded computing applications Offers a systematic overview of the state-of-the-art research efforts and potential research directions for dealing with IIoT challenges.

Industry 4.0 - Shaping The Future of The Digital World - Proceedings of the 2nd International Conference on Sustainable Smart... Industry 4.0 - Shaping The Future of The Digital World - Proceedings of the 2nd International Conference on Sustainable Smart Manufacturing (S2M 2019), 9-11 April 2019, Manchester, UK (Paperback)
Paulo Jorge da Silva Bartolo, Fernando Moreira Da Silva, Shaden Jaradat, Helena Bartolo
R1,849 Discovery Miles 18 490 Ships in 12 - 17 working days

The City of Manchester, once the birthplace of the 1st Industrial Revolution, is today a pioneering hub of the 4th Industrial Revolution (Industry 4.0), offering Industry 4.0 solutions in advanced materials, engineering, healthcare and social sciences. Indeed, the creation of some of the city's greatest academic institutions was a direct outcome of the industrial revolution, so it was something of a homecoming that the Sustainable Smart Manufacturing (S2M) Conference was hosted by The University of Manchester in 2019. The conference was jointly organised by The University of Manchester, The University of Lisbon and The Polytechnic of Leiria - the latter two bringing in a wealth of expertise in how Industry 4.0 manifests itself in the context of sustainably evolving, deeply-rooted cities. S2M-2019 instigated the development of 61 papers selected for publication in this book on areas of Smart Manufacturing, Additive Manufacturing and Virtual Prototyping, Materials for Healthcare Applications and Circular Economy, Design Education, and Urban Spaces.

Behavioural Science for Quality and Continuous Improvement - 25 Lessons from Psychology and Behavioural Economics (Paperback):... Behavioural Science for Quality and Continuous Improvement - 25 Lessons from Psychology and Behavioural Economics (Paperback)
Debashis Sarkar
R1,153 Discovery Miles 11 530 Ships in 12 - 17 working days

This impactful volume demonstrates the application and power of psychology and behavioural economics in the pursuit of quality and continuous improvement. It focusses on how the works of stalwarts such as Daniel Kahneman, Richard Thaler, Mihaly Csikszentmihalyi and many others can be used to build an organization that is known for quality products and flawless service delivery. The application of psychology and behavioural economics is still new to quality improvement, and in this book, Debashis Sarkar shares 25 lessons, featuring specific examples based on real life, that show how their application can increase the effectiveness of outcomes. Behavioural Science for Quality and Continuous Improvement: 25 Lessons from Psychology and Behavioural Economics is ideal for business improvement professionals of all hierarchies and across different functional areas and industries seeking to understand the potential of psychology and behavioural economics and their applications, as well as in training and executive development programmes and for scholars of operations management, quality management, and engineering.

Lean Startup in Large Organizations - Overcoming Resistance to Innovation (Paperback): James A. Euchner Lean Startup in Large Organizations - Overcoming Resistance to Innovation (Paperback)
James A. Euchner
R866 Discovery Miles 8 660 Ships in 12 - 17 working days

Large corporations must become far more agile in implementing new products and new business models. The pace of technology change, the blurring of industry boundaries, and the agility and resources of startups in almost every industry segment demand it. Many companies have begun to adopt the principles of Lean Startup in order to increase the pace and agility of their innovation initiatives, but most have had limited success in doing so. Although the principles seem intuitive and straightforward, there are challenges to using them inside an existing company, especially in a manufacturing environment. The biggest requirements, beyond those espoused for startups, are: Developing a business model for the new venture that not only works in the marketplace but also works within the constraints of the corporation Managing the conflicts that inevitably arise with the current operating business; every business that has operated over decades has well-established ways of doing things that may not fit the required pace and flexibility required of a new venture Conducting business experiments with physical goods as well as with software offerings Managing the risk of investing in a new domain for executives that are used to investing where the risks are more clearly understood This book describes a systematic approach for implementing Lean Startup in large organizations. It builds on the principles of Lean Startup and adds additional practices required to manage the realities of the corporate context. The book describes how it is done, with examples from practice in companies that have successfully used the methods. It complements Lean Startup methods with elements of corporate innovation practices developed by leading academics and practitioners. It brings these practices together for the first time in a practical and integrated way.

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