Healthcare Kaizen focuses on the principles and methods of daily continuous improvement, or Kaizen, for healthcare professionals and organizations. Kaizen is a Japanese word that means "change for the better," as popularized by Masaaki Imai in his 1986 book Kaizen: The Key to Japan's Competitive Success and through the books of Norman Bodek, both of whom contributed introductory material for this book. Winner of a 2013 Shingo Research and Professional Publication Award! In 1989, Dr. Donald M. Berwick, founder of the Institute for Healthcare Improvement and former administrator of the Centers for Medicare and Medicaid Services, endorsed the principles of Kaizen in the New England Journal of Medicine, describing it as "the continuous search for opportunities for all processes to get better." This book shows how to make this goal a reality. Healthcare Kaizen shares some of the methods used by numerous hospitals around the world, including Franciscan St. Francis Health, where co-author Joe Swartz has led these efforts. Most importantly, the book covers the management mindsets and philosophies required to make Kaizen work effectively in a hospital department or as an organization-wide program. All of the examples in the book were shared by leading healthcare organizations, with over 200 full-color pictures and visual illustrations of Kaizen-based improvements that were initiated by nurses, physicians, housekeepers, senior executives and other staff members at all levels. Healthcare Kaizen will be helpful for organizations that have embraced weeklong improvement events, but now want to follow the lead of ThedaCare, Virginia Mason Medical Center, and others who have moved beyond just doing events into a more complete management system based on Lean or the Toyota Production System. It's often said, without much reflection, that people hate change. The experiences shared

Although world-class firms like GE and Motorola have relied on Six Sigma to build their performance cultures, these processes are all too often left out of human resources (HR) functions. This lack of Six Sigma principles is even more surprising because preventing errors and improving productivity are so critical to the people management processes of hiring, retention, appraisal, and development.From the history and evolution of the Total Quality movement to initiatives for introducing a Six Sigma continuous process improvement strategy in your HR department, Achieving HR Excellence through Six Sigma introduces a new way to envision your role within the organization. It explains how this powerful methodology works and supplies a roadmap to help you find and eliminate waste in your HR processes.Describing exactly what HR excellence means, the book outlines dozens of proven approaches as well as a hierarchy of the exact steps required to achieve it. It illustrates the Six Sigma methodology from the creation of a project to its successful completion. At each stage, it describes the specific tools currently available and provides examples of organizations that have used Six Sigma within HR to improve their organizations.The text presents proven approaches that can help you solve and even eliminate people management problems altogether. Filled with real-world examples, it demonstrates how to implement six sigma into the transformational side of your organization. It also includes a listing of additional resources to help you along your Six Sigma journey.Explaining how to build a new business model for your HR organization, the book supplies the new perspective and broad view you will need to discover and recommend game-changing alternatives to traditional HR approaches in your organization.

Hard machining is a recent technology that can be defined as a direct machining operation of workpieces that have hardness values typically in the 45-70HRc range using tools with geometrically-defined cutting edges.

This operation always presents the challenge of selecting a cutting tool insert that facilitates an extended tool life and high-precision machining of the component. Hard machining presents several advantages when compared with the traditional methodology based on finish grinding operations after heat treatment of workpieces. This technology also offers a great contribution to sustainable manufacturing.

Hard materials comprise hardened steels, high-speed steels, heat-treatable steels, tool steels, bearing steels and chilled/white cast irons. Inconnel, Hastelloy, cobalt alloys for biomedical applications and other special materials are also classified as hard materials. These materials are in constant use by the automotive industry for bearing production and for the machining of dies and moulds as well as other components for advanced industries.

Machining of Hard Materials aims to provide the fundamentals and recent advances in the study of hard machining of materials. All chapters are written by international experts in this important field of research.

Chapter 1 defines machining of hard materials and its application in industry. Chapter 2 is dedicated to advanced cutting tools used for the machining of hard materials. Chapter 3 describes the mechanics of the cutting and chip formation. Chapter 4 contains information on surface integrity. Chapter 5 is dedicated to finite element modelling and simulation. Finally, Chapter 6 is dedicated to computational methods and optimization.

Machining of Hard Materials can serve as a useful reference for academics; manufacturing and materials researchers; manufacturing and mechanical engineers; and professionals in machining and related industries.

Forundergraduate courses in Mechanical, Industrial, Metallurgical, and MaterialsEngineering Programs or for graduate courses in Manufacturing Science andEngineering. ManufacturingProcesses for Engineering Materials addressesadvances in all aspects of manufacturing, clearlypresenting comprehensive, up-to-date, and balanced coverage of thefundamentals of materials and processes. With the 6th Edition in SIUnits, students learn to properly assess the capabilities, limitations, andpotential of manufacturing processes and their competitive aspects. The authorspresent information that motivates and challenges students to understand anddevelop an appreciation of the vital importance of manufacturing in the modernglobal economy. The numerous examples and case studies throughout the book helpstudents develop a perspective on the real-world applications of the topicsdescribed in the book. As in previous editions, this text maintains the samenumber of chapters while continuing to emphasize the interdisciplinary natureof all manufacturing activities, including the complex interactions amongmaterials, design, and manufacturing processes.

This international technology assessment study has focused on the emerging global trend toward the miniaturization of manufacturing processes, equipment and systems for microscale components and products, i.e., Small Equipment for Small Parts. It encompasses the creation of miniaturized units or hybrid processes integrated with metrology, material handling and assembly to create microfactories capable of producing microprecision products in a fully automated manner at low cost.The study has investigated both the state-of-the-art as well as emerging technologies from the scientific, technological, and commercialization perspectives across key industrial sectors in the U.S., Asia and Europe including medical, electronics, aerospace, and consumer products.

Reliability Modeling with Industry 4.0 explores the emerging theoretical and practical developments in reliability engineering in highly digitized industries, including power, computer systems, railway systems, and robotics. Drawing on leading research from around the globe, as well as the latest in industry practice, this book provides cutting edge advice on how to integrate a fully digitized industry 4.0 system for enhanced reliability and reduced maintenance cost. Technologies such as big data, artificial intelligence, and the industrial internet of things are addressed in the context of reliability engineering, providing practical advice on applications.

With the pressure of time-based competition increasing, and customers demanding faster service, the availability of service parts becomes a critical component of manufacturing and servicing operations. Potentially, the aftermarket service industry may account for 25% of a manufacturer s annual revenue. On the other hand, keeping too many of such spare parts increases operational costs and eats up the bottom line. The challenge is the erratic demand patterns of service parts. Demand commonly is intermittent with some time periods having no demand at all. Forecasting for intermittent demand itself has long been recognized, in the academic literature, as a very difficult business task. It is not only the variability of the demand size but also the variability of the demand pattern that makes intermittent demand so difficult to forecast. Hence management of service parts is a significant organizational problem. Therefore, small improvements in a company s system, regarding service parts, may be translated to substantial cost savings.

Service Parts Management provides an overview and detailed treatment of the current state of the research available on the forecasting and inventory management of items with intermittent demand. The book is divided into two parts, one for demand forecasting and one for inventory control. Demand forecasting techniques are presented for parametric and nonparametric approaches. Error measures, distributional assumptions, and the effects of correlation are all examined in the forecasting context while inventory control is examined in the continuous and periodic review cases. Multi echelon cases and inventory pooling are also considered.

An excellent reference for key concepts and a leading resource for further research, Service Parts Management guides researchers and practitioners in finding better management solutions to their problems."

While there are many books about Finite Element Methods, this is among the first volume devoted to the application of FEM in spring design. It has been compiled by the working group on Finite Element Analysis of Springs, sponsored by the Japan Society of Spring Research. The monograph considers the wide spectrum of spring shapes and functions, enabling readers to use FEM to optimize designs for even the most advanced engineering cases. This book provides the theoretical background and state-of-the-art methodologies for numerical spring analysis. It also employs and explains many real-world design examples, calculated by commercial software and then compared with experimental data, to illustrate the applicability of FEM to spring analysis. Engineers already dealing with spring design will find this an excellent means of learning how to use FEM in their work, while others will find here a helpful introduction to modern spring technology and design.

Having a team that knows how to adapt and innovate quickly can make all the difference in these challenging and competitive times -- for your organization and you personally as a leader. Leaders as coaches are crucial for a true learning organization, and high-performance teams need and want their leader to coach -- not tell. But not just any kind of coaching! Coaching that is enabling and inspiring because it increases adaptiveness and creativity -- with each individual and the whole team -- so they achieve important goals together. That's what the Coaching Kata helps leaders to learn. Take a fresh look at this five-phase, dual-purpose coaching model, become the leader you always wanted to be, and your team needs you to be. This business novel will transform the way you see and lead your team.

Why Study Supervision? This book presents two compelling reasons to study supervision and supervisory leadership: Influential Position: Supervisors exert considerable influence on organizational settings. Supervisors have been schooled, developed, and trained for their responsibilities. They can function more effectively than if they learn through informal, sometimes haphazard means. It thus pays to learn about supervision because supervisors can influence how efficiently and effectively their organization functions. Career Path: Many career paths lead to supervision. Supervisors are everywhere. Supervisors are teachers, doctors, accountants, lawyers, plumbers, and electricians. If you aspire to advance within your occupation, you may find that one career path leads to supervision. Preparing for supervisory responsibilities can prepare you for advancement. You may thus have a personal stake – your own future – in learning about what supervisors do and how they do it. In addition, this book: Provides strategies for building solid relationships with team members. Uses positivity as a foundational practice to lead and encourage other employees. Provides guidelines on how to hold employees accountable and set high expectations. Presents strategies to engage, coach, and develop employees by creating a positive environment to influence attitudes and behaviors. Offers various approaches for managing time and increasing productivity.

The first version of this book, Packaging Materials and Containers was published in 1967 and was revised extensively ten years later under the title The Packaging Media. Some thirty or so authors were involved in producing the initial texts for these books, and I must acknowledge their material, much of which is still valid. It is now thirteen years since The Packaging Media-high time to take stock and incorporate the considerable advances in materials, forms, techniques and machinery that have taken place. In 1977, wherever possible, we asked the original authors to carry out the revisions, but retirements and job changes have now eliminated over twenty of the original authors. We have therefore appointed an Editorial Board to advise on this more extensive revision, and I wish to thank them for their detailed and helpful assistance: Dr C. J. Mackson and Professor Y. Dagel for general comments and guidance on the overall plan and, in particular, the Introduction (chapter 1); Graham Gordon and Harri Mostyn for assistance with much of Part D on Distribution Packages, and Dennis Hine and Susan Selke for their work in respect of paperboard and plastics retail packaging, respectively. A major contribution was made by the seventh member of the Editorial Board, David Osborne, who advised in the area of glass.

This revised, new edition retains its class-tested coverage of how metals behave in water while updating and expanding information about metals processing methods. The book further retains its emphasis on predicting and engineering the way metals are extracted from ore sources, separated from unwanted entities, recovered as metals, and purified using water based processing. The transformation of minerals to metals requires hydrometallurgical processing for nearly all of the nonferrous metals we use. This book elucidates the associated fundamentals and processing applications as well as related tools to assess processes and performance. The new edition further includes additional photographs, updated drawings, supplementary data, updated descriptive information, and new detail on rare earth elements processing as well as recycling and byproduct recovery of metals.

The demand and supply chain planning process for manufacturers, distributors, and retailers has evolved over the years. It has gone from a disjointed, unconnected, slow, inaccurate, fairly manual set of processes to an integrated, timely process enabled by the use and coordination of highly trained people, lean, agile processes, and cutting-edge technology. To make this set of processes work effectively, one has to fully understand and appreciate that there is an "art and science" aspect to the process which can take years of education and experience to fully understand. Essentially, this book will offer the reader a chance to fully understand the interconnected set of processes in a "best-practice" application. Furthermore, examples and cases will be used to illustrate its practical application in today's complex global supply chain. In addition, readers will understand and be able to apply and articulate the concepts, tools, and techniques used in the efficient supply of goods and services in today's changing global economy. It will help them to learn how businesses, through their supply chain, work both internally and with their trading partners - both upstream and downstream - to build strong relationships and integrate demand and supply planning activities across the supply chain to deliver customer value efficiently and effectively. They will learn about the tools and technologies enabling integration, and the critical drivers and key metrics of supply chain performance.

-- Only book written addressing the role of a Lean CFO. -- Explains how a Lean Management System integrated with a Lean Business Strategy drives financial success. -- In clear concise terms explains how & why Lean makes money for companies. -- Gives readers the logical reasons why a Lean Management System must replace a Management Accounting System. -- Answers the question "why do we need a Lean Management System?"

All machining process are dependent on a number of inherent process parameters. It is of the utmost importance to find suitable combinations to all the process parameters so that the desired output response is optimized. While doing so may be nearly impossible or too expensive by carrying out experiments at all possible combinations, it may be done quickly and efficiently by using computational intelligence techniques. Due to the versatile nature of computational intelligence techniques, they can be used at different phases of the machining process design and optimization process. While powerful machine-learning methods like gene expression programming (GEP), artificial neural network (ANN), support vector regression (SVM), and more can be used at an early phase of the design and optimization process to act as predictive models for the actual experiments, other metaheuristics-based methods like cuckoo search, ant colony optimization, particle swarm optimization, and others can be used to optimize these predictive models to find the optimal process parameter combination. These machining and optimization processes are the future of manufacturing. Data-Driven Optimization of Manufacturing Processes contains the latest research on the application of state-of-the-art computational intelligence techniques from both predictive modeling and optimization viewpoint in both soft computing approaches and machining processes. The chapters provide solutions applicable to machining or manufacturing process problems and for optimizing the problems involved in other areas of mechanical, civil, and electrical engineering, making it a valuable reference tool. This book is addressed to engineers, scientists, practitioners, stakeholders, researchers, academicians, and students interested in the potential of recently developed powerful computational intelligence techniques towards improving the performance of machining processes.

Featuring chapters on physics, structure, sound and design specifics, "Technology of the Guitar" also includes coverage of historical content, composition of strings and their effects on sound quality, and important designs. Additionally, author Mark French discusses case studies of historically significant and technologically innovative instruments.

This is a complete reference useful for a broad range of readers including guitar manufacturer employees, working luthiers, and interested guitar enthusiasts who do not have a science or engineering background.

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Increasing legislative and environmental pressure requires businesses to become more responsive to products that either have been returned or that are at the end of their useful lives. Life cycles are getting shorter, and efficient handling can save large amounts of money since many materials can be extracted and reused or redistributed. Reverse logistics (RL) and closed loop supply chains (CLSC) have garnered growing interest as a way to manage this reverse flow of product in a cost effective way. Introduction to Management of Reverse Logistics (RL) and Closed Loop Supply Chain(CLSC) Processes provides an overall treatment of CLSC and RL, a qualitative and quantitative presentation of the size and dimensions of the overall market and industry, and a look at future trends. The author discusses key issues and trends in management and operation, strategic, tactical, and operational issues for implementation, and a pragmatic evaluation of the realities of running a CLSC or an RL business. Since most supply chains are not designed to handle reverse materials flows effectively, this is a crucial resource for managers who wish to ensure a smooth flow of materials while extracting the maximum value from returned and end-of-life goods.

In his latest offering, John Davis tackles the "human" side of a lean initiative -- cultivating a lean culture and gaining employee buy-in. How managers deal with these issues will ultimately determine their success. Leading the Lean Initiative: Straight Talk on Cultivating Support and Buy-in shows you how to lead a lean effort and effectively manage change. It is a practical manual for the new manager. Though directed at plant managers, and specifically those new to their jobs, this book benefits anyone taking on a leadership role. Davis provides complete direction on the crucial first steps and advise on competently responding to the "unknown and unexpected." In addition the book covers how to: Gain the respect and active support of the workforce. Work effectively with unions and customers. Create a culture for change. Actively seek out key people in your organization. Diplomatically buck the system. Extend lean to the entire enterprise. Develop and effectively earmark your plan for operation. Cultivate a winning relationship with your boss. Deal with major setbacks in business conditions.Throughout the text, Davis weaves the story of Jim Warring, a plant manager who is new to the job, detailing his frustrations, challenges, and accomplishments, and how he handles the daily responsibilities of a plant manager. At the end of each chapter, Davis rates Warring on how he performed in his role as plant manager and as a leader of the plant's lean initiative by presenting "The Warring Scorecard." Davis points out where he succeeded, and where he made some serious mistakes. Leading the Lean Initiative: Straight Talk on Cultivating Support and Buy-in, is a valuable resource or all managers in any industry. This book will show you how to effectively lead in your organization and how to cultivate a cooperative environment.

With the increasing complexity and dynamism in today's product design and manufacturing, more optimal, robust and practical approaches and systems are needed to support product design and manufacturing activities. Multi-objective Evolutionary Optimisation for Product Design and Manufacturing presents a focused collection of quality chapters on state-of-the-art research efforts in multi-objective evolutionary optimisation, as well as their practical applications to integrated product design and manufacturing. Multi-objective Evolutionary Optimisation for Product Design and Manufacturing consists of two major sections. The first presents a broad-based review of the key areas of research in multi-objective evolutionary optimisation. The second gives in-depth treatments of selected methodologies and systems in intelligent design and integrated manufacturing. Recent developments and innovations in multi-objective evolutionary optimisation make Multi-objective Evolutionary Optimisation for Product Design and Manufacturing a useful text for a broad readership, from academic researchers to practicing engineers.

Advanced technologies such as robotics, 5G mobile communications, IoT, cloud computing and wireless sensor networks have had a huge impact and influence on manufacturing, with an increased collaboration between humans and smart systems. As the manufacturing process becomes more automated using real-time data, communication systems, Artificial Intelligence (AI) techniques and robotics feed data back into the manufacturing process. This enables the design of products that are more customized and personal, and leads to a more competitive, efficient and value-added production process by reacting more quickly to technical or human errors to avoid product and system damage while increasing workplace safety, and reducing waste, pollution, and associated costs. This edited book covers challenges, concepts, systems, architectures, technologies, and design characteristics of human-machine cooperation and interaction systems in smart manufacturing environments using state of the art technologies including AI, 5G, IoTs, Blockchains, CPS, sensing, automation and robotics. The book is aimed at researchers and engineers working on the applications of robotics and automation, HMI, HCI, CPS, sensing, information and communications technology, data science, ML/DL/AI, AR/VR, cybersecurity and electronics. It is also a useful reference for advanced students and lecturers in these fields, and will appeal to manufacturers and automation system developers.

Learn from these authors' experiences tailoring TPM to the disctinctive needs of North American plants, and how TPM fits into an overall manufacturing improvement strategy. A real-world view on what works and what doesn't, Robinson and Ginder provide and excellent resource for strategic planning and an educatioinal tool for middle and upper management. Includes the seven levels of autonomous maintenance, a discussion of unions and TPM, and a TPM master plan.

• Provides a comprehensive overview of luxury brand management from a sustainability perspective, using cases and examples to demonstrate how sustainability practices can be embedded into the product and applied to existing luxury brands. • Each chapter includes real life case studies from both well-known international brands and boutique luxury start-ups. • Designed as a core or recommended text for advanced undergraduate and postgraduate Luxury Fashion Management and Luxury Brand Management courses.

• Provides a comprehensive overview of luxury brand management from a sustainability perspective, using cases and examples to demonstrate how sustainability practices can be embedded into the product and applied to existing luxury brands. • Each chapter includes real life case studies from both well-known international brands and boutique luxury start-ups. • Designed as a core or recommended text for advanced undergraduate and postgraduate Luxury Fashion Management and Luxury Brand Management courses.