An accessible introduction to the most prevalent cyber threats in our current climate, this book discusses cyber terrorism, phishing, and ransomware attacks, and provides advice on how to mitigate such threats in our personal and professional lives.

In thispa per, we describe the key lessons from an earlier HCI Educators' conference, held in Limerick in 2006, on 'inventivity' - a term coined to highlight the confluence of inventiveness and creativ ity. There is a distinction between being creative andbein g artistic. HCI education, in terms of creative inventiveness, is not just about artistically pleasing user inte rfaces, but also about solutions that are innovative. We can know much about creativ ity and inventiveness. However, tobe able to teach and train students so that th ey can be creatively inventive, we believe that it would be helpful if educators themselves have personally experienced this. With this in mind, we organised the follow up conference HCIEd 2007 Creativity: Experiencing to Educate and Design. Inventivity was coined to refer to the notiono f inventing creative and innovative solutions. This term was also intended tomean that such solutionsb e more than 'creative', artistic or appealing interfaces as designed by artistic or 'creative types' of people. It was also intended to reflect the creativeness of the solutions that had to be invented. One reason for emphasising this as pect at the conference was that, in HCI design it is easy to mis interpret the focus ofHCI d esign solutions - which should notad dress just visualisation and interaction design, but also address how that visualisation and interactioncreativ ely repr esents and simplifies the complexities in work thatpe ople engage in.

Coordinative Practices in the Building Process: An Ethnographic Perspective presents the principles of the practice-oriented research programmes in the CSCW and HCI domains, explaining and examining the ideas and motivations behind basing technology design on ethnography. The focus throughout is on generating ethnographically informed accounts of the building process and discussing the concepts of cooperative work and coordinative practices in order to frame technology development. Lars Rune Christensen provides an invaluable resource for these communities in this book. Illustrated with real examples from the building process, he reports on the cooperative work and coordinative practices found, allowing readers to feel that they know, from the point of view of the people working in the building process, what it is like to coordinate and do this kind of cooperative work.

- Written by world-leading subject specialist in both sport management and artificial intelligence - Includes interviews with elite sports managers and coaches - Examines the competitive advantages offered by AI to a wide-range of areas including Recruitment, Performance & Tactics, Health & Fitness, Pedagogy, Broadcasting, eSports, Gambling, and Stadium Design

This book gathers the proceedings of the I-ESA'20 Conference, which was organised by the National Engineering School of Tarbes (ENIT), on behalf of the European Virtual Laboratory, for Enterprise Interoperability (INTEROP-VLab) and the Pole Grand Sud-Ouest (PGSO) and was held virtually in Tarbes, France, in November 2020. It presents contributions ranging from academic research and case studies to industrial and administrative experiences with interoperability. These contributions show how, in a globalised market scenario-where the ability to cooperate with other organisations efficiently is essential in order to remain economically, socially and environmentally cost-effective-the most innovative digitised and networked enterprises ensure that their systems and applications can interoperate across heterogeneous collaborative networks of independent organisations. The focus of this edition of the conference is on interoperability in the era of artificial intelligence and so particular attention is paid to Industry 4.0 and the Internet of Things. The content also addresses smart services and the business impact of enterprise interoperability on organisations. Many of the papers in this tenth volume of the I-ESA Conference proceedings include examples and illustrations to help deepen readers' understanding and generate new ideas. Offering a detailed guide to the state of the art in systems interoperability, the book will be of great value to all engineers and computer scientists working in manufacturing and other process industries, and to software engineers and electronic and manufacturing engineers working in academic settings.

The characteristics of "Co-operative Process Management" covered in this book concern the requirements of the dynamic situation "per se" as well as the requirements of the co-operation. Important factors are that no single person can have an overview of the situation; that expertise is distributed both temporally and qualitatively; that the ongoing process has to be represented in some way whether or not computerized; that co-operation is dependent on formal as well as informal information transfer; that predictions of the developing situation have to be performed; and that knowledge and skills of the participants must develop on different levels. What results is a book which covers analyses, field studies, micro-world studies, training and the creation of computer artefacts under the Co-operative Process Management umbrella.; This book should be of interest to those engaged in research or building applications in a dynamic co-operative information technology environment. It presents the work of some of the world's leading researchers from the four corners of CSCW, HCI, Process Control and Cognitive Ergonomics.

eBook available with sample pages: 0203212673

Computing isn't only (or even mostly) about hardware and software; it's also about the ideas behind the technology. In Computing for Ordinary Mortals, computer scientist Robert St. Amant explains this "really interesting part" of computing, introducing basic computing concepts and strategies in a way that readers without a technical background can understand and appreciate. Each of the chapters illustrates ideas from a different area of computing, and together they provide important insights into what drives the field as a whole. St. Amant starts off with an overview of basic concepts as well as a brief history of the earliest computers, and then he traces two different threads through the fabric of computing. One thread is practical, illuminating the architecture of a computer and showing how this architecture makes computation efficient. St. Amant shows us how to write down instructions so that a computer can accomplish specific tasks (programming), how the computer manages those tasks as it runs (in its operating system), and how computers can communicate with each other (over a network). The other thread is theoretical, describing how computers are, in the abstract, machines for solving problems. Some of these ideas are embedded in much of what we do as humans, and thus this discussion can also give us insight into our own daily activities, how we interact with other people, and in some cases even what's going on in our heads. St. Amant concludes with artificial intelligence, exploring the possibility that computers might eventually be capable of human-level intelligence, and human-computer interaction, showing how computers can enrich our lives-and how they fall short.

Revealing the inside workings of the International Monetary Fund (IMF), this text studies the culture of organizations and uses sociological methods to understand the technology which underpins office and commercial life. It advises on how to improve work processes and computer systems by exploring systems which use search and retrieval applications, hypertext documents, and shared database applications such as Lotus Notes.

This book surveys recent advances in Conversational Information Retrieval (CIR), focusing on neural approaches that have been developed in the last few years. Progress in deep learning has brought tremendous improvements in natural language processing (NLP) and conversational AI, leading to a plethora of commercial conversational services that allow naturally spoken and typed interaction, increasing the need for more human-centric interactions in IR. The book contains nine chapters. Chapter 1 motivates the research of CIR by reviewing the studies on how people search and subsequently defines a CIR system and a reference architecture which is described in detail in the rest of the book. Chapter 2 provides a detailed discussion of techniques for evaluating a CIR system – a goal-oriented conversational AI system with a human in the loop. Then Chapters 3 to 7 describe the algorithms and methods for developing the main CIR modules (or sub-systems). In Chapter 3, conversational document search is discussed, which can be viewed as a sub-system of the CIR system. Chapter 4 is about algorithms and methods for query-focused multi-document summarization. Chapter 5 describes various neural models for conversational machine comprehension, which generate a direct answer to a user query based on retrieved query-relevant documents, while Chapter 6 details neural approaches to conversational question answering over knowledge bases, which is fundamental to the knowledge base search module of a CIR system. Chapter 7 elaborates various techniques and models that aim to equip a CIR system with the capability of proactively leading a human-machine conversation. Chapter 8 reviews a variety of commercial systems for CIR and related tasks. It first presents an overview of research platforms and toolkits which enable scientists and practitioners to build conversational experiences, and continues with historical highlights and recent trends in a range of application areas. Chapter 9 eventually concludes the book with a brief discussion of research trends and areas for future work. The primary target audience of the book are the IR and NLP research communities. However, audiences with another background, such as machine learning or human-computer interaction, will also find it an accessible introduction to CIR.

This book constitutes the refereed proceedings of the 19th IFIP WG 5.1 International Conference, PLM 2022, Grenoble, France, July 10-13, 2022, Revised Selected Papers. The 67 full papers included in this book were carefully reviewed and selected from 94 submissions. They were organized in topical sections as follows: Organisation: Knowledge Management, Business Models, Sustainability, End-to-End PLM, Modelling tools: Model-Based Systems Engineering, Geometric modelling, Maturity models, Digital Chain Process, Transversal Tools: Artificial Intelligence, Advanced Visualization and Interaction, Machine learning, Product development: Design Methods, Building Design, Smart Products, New Product Development, Manufacturing: Sustainable Manufacturing, Lean Manufacturing, Models for Manufacturing.

Hypermedia and multimedia have penetrated the world of computer games, Internet, and CD-ROM based reference manuals. However, the fields of education, schooling, and training ask more specific benefits from them. This book provides practical approaches to transform these media into learning tools. Crucial helping steps include the migration from expository to exploratory learning strategies, the integration of collaborative learning practices in plenary and individualistic teaching styles, and the evolution from test-driven to experience-oriented training.
This volume has three goals:
* to discuss the concepts of hypermedia, multimedia, and hypertext and review pertinent research lines;
* to provide guidelines and suggestions for developing multimedia applications; and
* to place technology within a broader context of education and training through a discussion of rich environments for active learning (REALs).
The book takes a developmental focus to helpf readers set up and manage the process of developing a multimedia application. It is not a technical or a how-to manual on working with video, sound, digitized graphics, or computer code. The text takes a unique approach to the idea of media-- viewing media as delivery systems: if video is called for, use it; if sound will help in an application, use it. The fundamental guidelines presented here are usually "not" media specific. Media works only within the strategies with which they are used.
Aimed at practitioners--people who teach about or develop multimedia and hypermedia applications--this volume carefully examines the main components and issues in developing applications. It provides suggestions and heuristics for sound, fundamental design processes.

Based on a symposium honoring the extensive work of Allen Newell -- one of the founders of artificial intelligence, cognitive science, human-computer interaction, and the systematic study of computational architectures -- this volume demonstrates how unifying themes may be found in the diversity that characterizes current research on computers and cognition. The subject matter includes:
* an overview of cognitive and computer science by leading researchers in the field;
* a comprehensive description of Allen Newell's "Soar" -- a computational architecture he developed as a unified theory of cognition;
* commentary on how the Soar theory of cognition relates to important issues in cognitive and computer science;
* rigorous treatments of controversial issues in cognition -- methodology of cognitive science, hybrid approaches to machine learning, word-sense disambiguation in understanding material language, and the role of capability processing constraints in architectural theory;
* comprehensive and systematic methods for studying architectural evolution in both hardware and software;
* a thorough discussion of the use of analytic models in human computer interaction;
* extensive reviews of important experiments in the study of scientific discovery and deduction; and
* an updated analysis of the role of symbols in information processing by Herbert Simon.
Incorporating the research of top scientists inspired by Newell's work, this volume will be of strong interest to a large variety of scientific communities including psychologists, computational linguists, computer scientists and engineers, and interface designers. It will also be valuable to those who study the scientific process itself, as it chronicles the impact of Newell's approach to research, simultaneously delving into each scientific discipline and producing results that transcend the boundaries of those disciplines.

Extensive research conducted by the Hasso Plattner Design Thinking Research Program at Stanford University in Palo Alto, California, USA, and the Hasso Plattner Institute in Potsdam, Germany, has yielded valuable insights on why and how design thinking works. The participating researchers have identified metrics, developed models, and conducted studies, which are featured in this book, and in the previous volumes of this series. This volume provides readers with tools to bridge the gap between research and practice in design thinking with varied real world examples. Several different approaches to design thinking are presented in this volume. Acquired frameworks are leveraged to understand design thinking team dynamics. The contributing authors lead the reader through new approaches and application fields and show that design thinking can tap the potential of digital technologies in a human-centered way. It also presents new ideas in neurodesign from Stanford University and the Hasso Plattner Institute in Potsdam, inviting the reader to consider newly developed methods and how these insights can be applied to different domains. Design thinking can be learned. It has a methodology that can be observed across multiple settings and accordingly, the reader can adopt new frameworks to modify and update existing practice. The research outcomes compiled in this book are intended to inform and provide inspiration for all those seeking to drive innovation - be they experienced design thinkers or newcomers.

Hypermedia and multimedia have penetrated the world of computer games, Internet, and CD-ROM based reference manuals. However, the fields of education, schooling, and training ask more specific benefits from them. This book provides practical approaches to transform these media into learning tools. Crucial helping steps include the migration from expository to exploratory learning strategies, the integration of collaborative learning practices in plenary and individualistic teaching styles, and the evolution from test-driven to experience-oriented training.
This volume has three goals:
* to discuss the concepts of hypermedia, multimedia, and hypertext and review pertinent research lines;
* to provide guidelines and suggestions for developing multimedia applications; and
* to place technology within a broader context of education and training through a discussion of rich environments for active learning (REALs).
The book takes a developmental focus to helpf readers set up and manage the process of developing a multimedia application. It is not a technical or a how-to manual on working with video, sound, digitized graphics, or computer code. The text takes a unique approach to the idea of media-- viewing media as delivery systems: if video is called for, use it; if sound will help in an application, use it. The fundamental guidelines presented here are usually "not" media specific. Media works only within the strategies with which they are used.
Aimed at practitioners--people who teach about or develop multimedia and hypermedia applications--this volume carefully examines the main components and issues in developing applications. It provides suggestions and heuristics for sound, fundamental design processes.

This book focuses on design in the domain of human-computer interaction. Including a broad sampling of case studies as well as narrower theoretical or empirical studies, it includes consideration of educational uses of design rationale, methods for teaching it in industry, and applications to a variety of software and user interface/application domains. The volume promises to be the largest collection of work on design rationale ever assembled, and thereby to energize the considerable, widespread interest in this topic. It will also act as a focus for the existing but scattered work in this domain.

*The most comprehensive up-to-date student-friendly guide to translation tools and technologies *Translation Tools and Technologies are an essential component of any translator training programme, following European Masters in Translation framework guidelines *Unlike the competition, this textbook offers comprehensive and accessible explanations of how to use current translation tools, illustrated by examples using a wide range of languages, linked to task-oriented, self-study training materials

The recent evolution of western societies has been characterized by an increasing emphasis on information and communication. As the amount of available information increases, however, the user -- worker, student, citizen -- faces a new problem: selecting and accessing relevant information. More than ever it is crucial to find efficient ways for users to interact with information systems in a way that prevents them from being overwhelmed or simply missing their targets. As a result, hypertext systems have been developed as a means of facilitating the interactions between readers and text. In hypertext, information is organized as a network in which nodes are text chunks (e.g., lists of items, paragraphs, pages) and links are relationships between the nodes (e.g., semantic associations, expansions, definitions, examples -- virtually any kind of relation that can be imagined between two text passages). Unfortunately, the many ways in which these hypertext interfaces can be designed has caused a complexity that extends far beyond the processing abilities of regular users. Therefore, it has become widely recognized that a more rational approach based on a thorough analysis of information users' needs, capacities, capabilities, and skills is needed. This volume seeks to meet that need.
From a user-centered perspective -- between systems and users -- this volume presents theoretical and empirical research on the cognitive processes involved in using hypertext. In so doing, it illustrates three main approaches to the design of hypertext systems:
*cognitive, which examines how users process multilayered hypertext structures;
*ergonomical, which explores how users interact with the design characteristics of hardware and software; and
*educational, which studies the learning objectives, frequency and duration of hypertext sessions, type of reading activity, and the user's learning characteristics.
This volume also tries to provide answers for the questions that have plagued hypertext research:
*What is hypertext good for?
*Who is hypertext good for?
*If it is useful for learning and instruction, then what type?
*What particular cognitive skills are needed to interact successfully with a hypertext system? Anyone interested in the fields of computer science, linguistics, psychology, education, and graphic design will find this volume intriguing, informative, and a definitive starting point for future research in the field of hypertext.

This book focuses on design in the domain of human-computer interaction. Including a broad sampling of case studies as well as narrower theoretical or empirical studies, it includes consideration of educational uses of design rationale, methods for teaching it in industry, and applications to a variety of software and user interface/application domains. The volume promises to be the largest collection of work on design rationale ever assembled, and thereby to energize the considerable, widespread interest in this topic. It will also act as a focus for the existing but scattered work in this domain.

There is a growing consensus in the human factors/ergonomics community that human factors research has had little impact on significant applied problems. Some have suggested that the problem lies in the fact that much HF/E research has been based on the wrong type of psychology, an information processing view of psychology that is reductionistic and context-free. Ecological psychology offers a viable alternative, presenting a richer view of human behavior that is holistic and contextualized. The papers presented in these two volumes show the conceptual impact that ecological psychology can have on HF/E, as well as presenting a number of specific examples illustrating the ecological approach to human-machine systems. It is the first collection of papers that explicitly draws a connection between these two fields. While work in this area is only just beginning, the evidence available suggests that taking an ecological approach to human factors/ergonomics helps bridge the existing gap between basic research and applied problems.

This volume seeks to answer the question: "Can findings from cognitive science enhance the user-computer interaction process?" In so doing, it recognizes that user-computer interfaces (UCIs) are often essential parts of an information or decision support system -- and often critical components of software-intensive systems of all kinds. From the outset, the authors note that the design, prototyping, and evaluation of user-computer interfaces are part of larger systems and are therefore ideally designed, developed, and evaluated as part of a larger design and developmental process or "life cycle."
Thus, this book describes the process by which functional, nonfunctional, or display-oriented requirements are converted first into prototypes and then into working systems. While the process may at times seem almost mysterious, there is in fact a methodology that drives the process -- a methodology that is defined in terms of an adaptive life cycle. There are a number of steps or phases that comprise the standard life cycle, as well as methods, tools and techniques that permit each step to be taken. Describing the effort to implement this process to enhance user-computer interaction, this book presents a methodological approach that seeks to identify and apply findings from cognitive science to the design, prototyping, and evaluation of user-computer interfaces.

By now, most people have become familiar with the basic functionality and interfaces of computers. However, developing new or modified applications that effectively support users' goals still requires considerable expertise in programming that cannot be expected from most people. Thus, one fundamental challenge for the coming years is to develop environments that allow users who do not have background in programming to develop or modify their own applications, with the ultimate aim of empowering people to flexibly employ advanced information and communication technologies.The present book is an effort to make many important aspects of the international discussion on End User Development (EUD) available to a broader audience. It provides a unique set of contributions from various research institutes in various countries addressing relevant issues and proposing original solutions.

This book investigates processes for the prototyping of user interfaces for mobile apps, and describes the development of new concepts and tools that can improve the prototype driven app development in the early stages. It presents the development and evaluation of a new requirements catalogue for prototyping mobile app tools that identifies the most important criteria such tools should meet at different prototype-development stages. This catalogue is not just a good point of orientation for designing new prototyping approaches, but also provides a set of metrics for a comparing the performance of alternative prototyping tools. In addition, the book discusses the development of Blended Prototyping, a new approach for prototyping user interfaces for mobile applications in the early and middle development stages, and presents the results of an evaluation of its performance, showing that it provides a tool for teamwork-oriented, creative prototyping of mobile apps in the early design stages.

The potential of software applications to solve an array of office and administrative problems is increasing faster than the ability of users to exploit it. We need to make systems easier to learn and more comfortable to use. This book reports a major advance in the effort to accomplish both goals.
" Flexcel" enables users to modify access and dialog dynamics to their specific requirements. Relying on a plan recognition feature, the system proposes adaptations or uses of adaptations. The ongoing conflict between the adaptive and the adaptable is resolved in an integration: user and system share the responsibility for the initiatives, decision-making and execution. A "critic" component of the system then analyzes the user's handling of the adaptation tools and suggests improvements. The system offers an environment in which users can explore as they learn.
"HyPlan" implements the context-sensitive help that facilitates learning on demand. When the PLANET plan-recognition feature identifies the kinds of support for work that may possibly be required, HyPlan provides, on request, specific assistance in the form of hypermedia or animated displays and tutorials.
Developmental research has shown that users take advantage of opportunities to adapt interfaces only in conjunction with help-functions -- which are accepted when they do not interrupt work. And studies by social scientists have shown that adaptations of technical systems have to be integrated into the overall process of organizational innovation and undertaken cooperatively.
This book will stimulate all those concerned with software -- from computational, cognitive, ergonomic, or organizational standpoints -- to reconceive the relationship between design and user support.

This authoritative text/reference describes the state of the art in requirements engineering for software systems for distributed computing. A particular focus is placed on integrated solutions, which take into account the requirements of scalability, flexibility, sustainability and operability for distributed environments. Topics and features: discusses the latest developments, tools, technologies and trends in software requirements engineering; reviews the relevant theoretical frameworks, practical approaches and methodologies for service requirements; examines the three key components of the requirements engineering process, namely requirements elicitation, requirements specification, and requirements validation and evaluation; presents detailed contributions from an international selection of highly reputed experts in the field; offers guidance on best practices, and suggests directions for further research in the area.

This text presents a theoretical and practical examination of the latest developments in Information Retrieval and their application to existing systems. By starting with a functional discussion of what is needed for an information system, the reader can grasp the scope of information retrieval problems and discover the tools to resolve them. The book takes a system approach to explore every functional processing step in a system from ingest of an item to be indexed to displaying results, showing how implementation decisions add to the information retrieval goal, and thus providing the user with the needed outcome, while minimizing their resources to obtain those results.

The text stresses the current migration of information retrieval from just textual to multimedia, expounding upon multimedia search, retrieval and display, as well as classic and new textual techniques. It also introduces developments in hardware, and more importantly, search architectures, such as those introduced by Google, in order to approach scalability issues.

About this textbook:

A first course text for advanced level courses, providing a survey of information retrieval system theory and architecture, complete with challenging exercisesApproaches information retrieval from a practical systems view in order for the reader to grasp both scope and solutionsFeatures what is achievable using existing technologies and investigates what deficiencies warrant additional exploration