This book is the result of a group of researchers from different disciplines asking themselves one question: what does it take to develop a computer interface that listens, talks, and can answer questions in a domain? First, obviously, it takes specialized modules for speech recognition and synthesis, human interaction management (dialogue, input fusion, and multimodal output fusion), basic question understanding, and answer finding. While all modules are researched as independent subfields, this book describes the development of state-of-the-art modules and their integration into a single, working application capable of answering medical (encyclopedic) questions such as "How long is a person with measles contagious?" or "How can I prevent RSI?."

The contributions in this book, which grew out of the IMIX project funded by the Netherlands Organisation for Scientific Research, document the development of this system, but also address more general issues in natural language processing, such as the development of multidimensional dialogue systems, the acquisition of taxonomic knowledge from text, answer fusion, sequence processing for domain-specific entity recognition, and syntactic parsing for question answering. Together, they offer an overview of the most important findings and lessons learned in the scope of the IMIX project, making the book of interest to both academic and commercial developers of human-machine interaction systems in Dutch or any other language.

Highlights include: integrating multi-modal input fusion in dialogue management (Van Schooten and Op den Akker), state-of-the-art approaches to the extraction of term variants (Van der Plas, Tiedemann, and Fahmi; Tjong Kim Sang, Hofmann, and De Rijke), and multi-modal answer fusion (two chapters by Van Hooijdonk, Bosma, Krahmer, Maes, Theune, and Marsi).

Watch the IMIX movie at www.nwo.nl/imix-film.

Like IBM's Watson, the IMIX system described in the book gives naturally phrased responses to naturally posed questions. Where Watson can only generate synthetic speech, the IMIX system also recognizes speech. On the other hand, Watson is able to win a television quiz, while the IMIX system is domain-specific, answering only to medical questions.

"The Netherlands has always been one of the leaders in the general field of Human Language Technology, and IMIX is no exception. It was a very ambitious program, with a remarkably successful performance leading to interesting results. The teams covered a remarkable amount of territory in the general sphere of multimodal question answering and information delivery, question answering, information extraction and component technologies."

Eduard Hovy, USC, USA, Jon Oberlander, University of Edinburgh, Scotland, and Norbert Reithinger, DFKI, Germany"

Grounded in the user-centered design movement, this book offers a broad consideration of how our civilization has evolved its technical infrastructure for human purpose to help us make sense of the contemporary world of information infrastructure and online existence. The author incorporates historical, cultural and aesthetic approaches to situating information and its underlying technologies across time in the collective, lived experiences of humanity. In today's digital information world, user experience is vital to the success of any product or service. Yet as the user population expands to include us all, designing for people who vary in skills, abilities, preferences and backgrounds is challenging. This book provides an integrated understanding of users, and the methods that have evolved to identify usability challenges, that can facilitate cohesive and earlier solutions. The book treats information creation and use as a core human behavior based on acts of representation and recording that humans have always practiced. It suggests that the traditional ways of studying information use, with their origins in the distinct layers of social science theories and models is limiting our understanding of what it means to be an information user and hampers our efforts at being truly user-centric in design. Instead, the book offers a way of integrating the knowledge base to support a richer view of use and users in design education and evaluation. Understanding Users is aimed at those studying or practicing user-centered design and anyone interested in learning how people might be better integrated in the design of new technologies to augment human capabilities and experiences.

ED-L2L, Learning to Live in the Knowledge Society, is one of the co-located conferences of the 20th World Computer Congress (WCC2008). The event is organized under the auspices of IFIP (International Federation for Information Processing) and is to be held in Milan from 7th to 10th September 2008. ED-L2L is devoted to themes related to ICT for education in the knowledge society. It provides an international forum for professionals from all continents to discuss research and practice in ICT and education. The event brings together educators, researchers, policy makers, curriculum designers, teacher educators, members of academia, teachers and content producers. ED-L2L is organised by the IFIP Technical Committee 3, Education, with the support of the Institute for Educational Technology, part of the National Research Council of Italy. The Institute is devoted to the study of educational innovation brought about through the use of ICT. Submissions to ED-L2L are published in this conference book. The published papers are devoted to the published conference themes: Developing digital literacy for the knowledge society: information problem solving, creating, capturing and transferring knowledge, commitment to lifelong learning Teaching and learning in the knowledge society, playful and fun learning at home and in the school New models, processes and systems for formal and informal learning environments and organisations Developing a collective intelligence, learning together and sharing knowledge ICT issues in education - ethics, equality, inclusion and parental role Educating ICT professionals for the global knowledge society Managing the transition to the knowledge society

This book offers a comprehensive guide to implementing SAP and HANA on private, public and hybrid clouds. Cloud computing has transformed the way organizations run their IT infrastructures: the shift from legacy monolithic mainframes and UNIX platforms to cloud based infrastructures offering ubiquitous access to critical information, elastic provisioning and drastic cost savings has made cloud an essential part of every organization's business strategy. Cloud based services have evolved from simple file sharing, email and messaging utilities in the past, to the current situation, where their improved technical capabilities and SLAs make running mission-critical applications such as SAP possible. However, IT professionals must take due care when deploying SAP in a public, private or hybrid cloud environment. As a foundation for core business operations, SAP cloud deployments must satisfy stringent requirements concerning their performance, scale and security, while delivering measurable improvements in IT efficiency and cost savings. The 2nd edition of "SAP on the Cloud" continues the work of its successful predecessor released in 2013, providing updated guidance for deploying SAP in public, private and hybrid clouds. To do so, it discusses the technical requirements and considerations necessary for IT professionals to successfully implement SAP software in a cloud environment, including best-practice architectures for IaaS, PaaS and SaaS deployments. The section on SAP's in-memory database HANA has been significantly extended to cover Suite on HANA (SoH) and the different incarnations of HANA Enterprise Cloud (HEC) and Tailored Datacenter Integration (TDI). As cyber threats are a significant concern, it also explores appropriate security models for defending SAP cloud deployments against modern and sophisticated attacks. The reader will gain the insights needed to understand the respective benefits and drawbacks of various deployment models and how SAP on the cloud can be used to deliver IT efficiency and cost-savings in a secure and agile manner.

This book is based on contributions to the Seventh European Summer School on Language and Speech Communication that was held at KTH in Stockholm, Sweden, in July of 1999 under the auspices of the European Language and Speech Network (ELSNET). The topic of the summer school was "Multimodality in Language and Speech Systems" (MiLaSS). The issue of multimodality in interpersonal, face-to-face communication has been an important research topic for a number of years. With the increasing sophistication of computer-based interactive systems using language and speech, the topic of multimodal interaction has received renewed interest both in terms of human-human interaction and human-machine interaction. Nine lecturers contri buted to the summer school with courses on specialized topics ranging from the technology and science of creating talking faces to human-human communication, which is mediated by computer for the handicapped. Eight of the nine lecturers are represented in this book. The summer school attracted more than 60 participants from Europe, Asia and North America representing not only graduate students but also senior researchers from both academia and industry."

Data visualization has emerged as a serious scholarly topic, and a wide range of tools have recently been developed at an accelerated pace to aid in this research area. Examining different ways of analyzing big data can result in increased efficiency for many corporations and organizations. Data Visualization and Statistical Literacy for Open and Big Data highlights methodological developments in the way that data analytics is both learned and taught. Featuring extensive coverage on emerging relevant topics such as data complexity, statistics education, and curriculum development, this publication is geared toward teachers, academicians, students, engineers, professionals, and researchers that are interested in expanding their knowledge of data examination and analysis.

Edited by thought leaders in the fields of urban informatics and urban interaction design, this book brings together case studies and examples from around the world to discuss the role that urban interfaces, citizen action, and city making play in the quest to create and maintain not only secure and resilient, but productive, sustainable and viable urban environments. The book debates the impact of these trends on theory, policy and practice. The individual chapters are based on blind peer reviewed contributions by leading researchers working at the intersection of the social / cultural, technical / digital, and physical / spatial domains of urbanism scholarship. The book will appeal not only to researchers and students, but also to a vast number of practitioners in the private and public sector interested in accessible content that clearly and rigorously analyses the potential offered by urban interfaces, mobile technology, and location-based services in the context of engaging people with open, smart and participatory urban environments.

The core message of this book is: computer games best realise affective interaction. This book brings together contributions from specialists in affective computing, game studies, game artificial intelligence, user experience research, sensor technology, multi-modal interfaces and psychology that will advance the state-of-the-art in player experience research; affect modelling, induction, and sensing; affect-driven game adaptation and game-based learning and assessment. In 3 parts the books covers Theory, Emotion Modelling and Affect-Driven Adaptation, and Applications. This book will be of interest to researchers and scholars in the fields of game research, affective computing, human computer interaction, and artificial intelligence.

How can we design better experiences? Experience Design brings together leading international scholars to provide a cross-section of critical thinking and professional practice within this emerging field. Contributors writing from theoretical, empirical and applied design perspectives address the meaning of 'experience'; draw on case studies to explore ways in which specific 'experiences' can be designed; examine which methodologies and practices are employed in this process; and consider how experience design interrelates with other academic and professional disciplines. Chapters are grouped into thematic sections addressing positions, objectives and environments, and interactions and performances, with individual case studies addressing a wide range of experiences, including urban spaces, the hospital patient, museum visitors, mobile phone users, and music festival and restaurant goers.

Practically every crime now involves some aspect of digital evidence. This is the most recent volume in the Advances in Digital Forensics series. It describes original research results and innovative applications in the emerging discipline of digital forensics. In addition, it highlights some of the major technical and legal issues related to digital evidence and electronic crime investigations.

This book contains a selection of twenty-eight edited papers from the Fourth Annual IFIP WG 11.9 Conference on Digital Forensics, held at Kyoto University, Kyoto, Japan in the spring of 2008.

From security training simulations to war games to role-playing games, to sports games to gambling, playing video games has become a social phenomena, and the increasing number of players that cross gender, culture, and age is on a dramatic upward trajectory. "Playing Video Games: Motives, Responses, and Consequences" integrates communication, psychology, and technology to examine the psychological and mediated aspects of playing video games. It is the first volume to delve deeply into these aspects of computer game play. It fits squarely into the media psychology arm of entertainment studies, the next big wave in media studies. The book targets one of the most popular and pervasive media in modern times, and it will serve to define the area of study and provide a theoretical spine for future research.
This unique and timely volume will appeal to scholars, researchers, and graduate students in media studies and mass communication, psychology, and marketing.

Starting with novel algorithms for optimally updating bounding volume hierarchies of objects undergoing arbitrary deformations, the author presents a new data structure that allows, for the first time, the computation of the penetration volume. The penetration volume is related to the water displacement of the overlapping region, and thus corresponds to a physically motivated and continuous force. The practicability of the approaches used is shown by realizing new applications in the field of robotics and haptics, including a user study that evaluates the influence of the degrees of freedom in complex haptic interactions. New Geometric Data Structures for Collision Detection and Haptics closes by proposing an open source benchmarking suite that evaluates both the performance and the quality of the collision response in order to guarantee a fair comparison of different collision detection algorithms. Required in the fields of computer graphics, physically-based simulations, computer animations, robotics and haptics, collision detection is a fundamental problem that arises every time we interact with virtual objects. Some of the open challenges associated with collision detection include the handling of deformable objects, the stable computation of physically-plausible contact information, and the extremely high frequencies that are required for haptic rendering. New Geometric Data Structures for Collision Detection and Haptics presents new solutions to all of these challenges, and will prove to be a valuable resource for researchers and practitioners of collision detection in the haptics, robotics and computer graphics and animation domains.

The term risk is known from many fields, and we are used to references to contractual risk, economic risk, operational risk, legal risk, security risk, and so forth. We conduct risk analysis, using either offensive or defensive approaches to identify and assess risk. Offensive approaches are concerned with balancing potential gain against risk of investment loss, while defensive approaches are concerned with protecting assets that already exist. In this book, Lund, Solhaug and Stolen focus on defensive risk analysis, and more explicitly on a particular approach called CORAS. CORAS is a model-driven method for defensive risk analysis featuring a tool-supported modelling language specially designed to model risks. Their book serves as an introduction to risk analysis in general, including the central concepts and notions in risk analysis and their relations. The authors' aim is to support risk analysts in conducting structured and stepwise risk analysis. To this end, the book is divided into three main parts. Part I of the book introduces and demonstrates the central concepts and notation used in CORAS, and is largely example-driven. Part II gives a thorough description of the CORAS method and modelling language. After having completed this part of the book, the reader should know enough to use the method in practice. Finally, Part III addresses issues that require special attention and treatment, but still are often encountered in real-life risk analysis and for which CORAS offers helpful advice and assistance. This part also includes a short presentation of the CORAS tool support. The main target groups of the book are IT practitioners and students at graduate or undergraduate level. They will appreciate a concise introduction into the emerging field of risk analysis, supported by a sound methodology, and completed with numerous examples and detailed guidelines.

In the years since Jakob Nielsen's classic collection on interface consistency first appeared, much has changed, and much has stayed the same. On the one hand, there's been exponential growth in the opportunities for following or disregarding the principles of interface consistency-more computers, more applications, more users, and of course the vast expanse of the Web. On the other, there are the principles themselves, as persistent and as valuable as ever.

In these contributed chapters, you'll find details on many methods for seeking and enforcing consistency, along with bottom-line analyses of its benefits and some warnings about its possible dangers. Most of what you'll learn applies equally to hardware and software development, and all of it holds real benefits for both your organization and your users.
* Begins with a new preface by the collection's distinguished editor.
* Details a variety of methods for attaining interface consistency, including central control, user definitions, exemplary applications, shared code, and model analysis.
* Presents a cost-benefits analysis of organizational efforts to promote and achieve consistency.
* Examines and appraises the dimensions of consistency-consistency within an application, across a family of applications, and beyond.
* Makes the case for some unexpected benefits of interface consistency while helping you avoid the risks it can sometimes entail.
* Considers the consistency of interface elements other than screen design.
* Includes case studies of major corporations that have instituted programs to ensure the consistency of their products.

Cognition, Communication and Interaction examines the theoretical and methodological research issues that underlie the design and use of interactive technology. Present interactive designs are addressing the multi-modality of human interaction and the multi-sensory dimension of how we engage with each other. This book aims to provide a trans-disciplinary research framework and methodology for interaction design. The analysis directs attention to three human capacities that our engagement with interactive technology has made salient and open to constant redefinition. These capacities are human cognition, communication and interaction.

In this book examination of these capacities is embedded in understanding the following foundations for design: concepts of communication and interaction and their application (Part 1); conceptions of knowledge and cognition (Part 2); the role of aesthetics and ethics in design (Part 3).

This practically-focused text presents a hands-on guide to making biometric technology work in real-life scenarios. Extensively revised and updated, this new edition takes a fresh look at what it takes to integrate biometrics into wider applications. An emphasis is placed on the importance of a complete understanding of the broader scenario, covering technical, human and implementation factors. This understanding may then be exercised through interactive chapters dealing with educational software utilities and the BANTAM Program Manager. Features: provides a concise introduction to biometrics; examines both technical issues and human factors; highlights the importance of a broad understanding of biometric technology implementation from both a technical and operational perspective; reviews a selection of freely available utilities including the BANTAM Program Manager; considers the logical next steps on the path from aspiration to implementation, and looks towards the future use of biometrics in context.

Exploring Digital Design takes a multi-disciplinary look at digital design research where digital design is embedded in a larger socio-cultural context. Working from socio-technical research areas such as Participatory Design (PD), Computer Supported Cooperative Work (CSCW) and Human-Computer Interaction (HCI), the book explores how humanities offer new insights into digital design, and discusses a variety of digital design research practices, methods, and theoretical approaches spanning established disciplinary borders. The aim of the book is to explore the diversity of contemporary digital design practices in which commonly shared aspects are interpreted and integrated into different disciplinary and interdisciplinary conversations. It is the conversations and explorations with humanities that further distinguish this book within digital design research. Illustrated with real examples from digital design research practices from a variety of research projects and from a broad range of contexts Exploring Digital Design offers a basis for understanding the disciplinary roots as well as the interdisciplinary dialogues in digital design research, providing theoretical, empirical, and methodological sources for understanding digital design research. The first half of the book Exploring Digital Design is authored as a multi-disciplinary approach to digital design research, and represents novel perspectives and analyses in this research. The contributors are Gunnar Liestol, Andrew Morrison and Christina Moertberg in addition to the editors. Although primarily written for researchers and graduate students, digital design practioners will also find the book useful. Overall, Exploring Digital Design provides an excellent introduction to, and resource for, research into digital design.

This book presents recent developments is the field of human aspects in Ambient Intelligence. This field, and the associated workshop series, addresses multidisciplinary aspects of AmI with human-directed disciplines such as psychology, social science, neuroscience and biomedical sciences. The aim of the workshop series is to get researchers together from these human-directed disciplines or working on cross connections of AmI with these disciplines. The focus is on the use of knowledge from these disciplines in AmI applications, in order to support humans in their daily living in medical, psychological and social respects. The book plays important role to get modellers in the psychological, neurological, social or biomedical disciplines interested in AmI as a high-potential application area for their models. From the other side, the book may make researchers in Computer Science and Artificial and Ambient Intelligence more aware of the possibilities to incorporate more substantial knowledge from the psychological, neurological, social and biomedical disciplines in AmI architectures and applications.

This book provides an insight into IoT intelligence in terms of applications and algorithmic challenges. The book is dedicated to addressing the major challenges in realizing the artificial intelligence in IoT-based applications including challenges that vary from cost and energy efficiency to availability to service quality in multidisciplinary fashion. The aim of this book is hence to focus on both the algorithmic and practical parts of the artificial intelligence approaches in IoT applications that are enabled and supported by wireless sensor networks and cellular networks. Targeted readers are from varying disciplines who are interested in implementing the smart planet/environments vision via intelligent wireless/wired enabling technologies. Includes the most up-to-date research and applications related to IoT artificial intelligence (AI); Provides new and innovative operational ideas regarding the IoT artificial intelligence that help advance the telecommunications industry; Presents AI challenges facing the IoT scientists and provides potential ways to solve them in critical daily life issues.

Human-CenteredSoftwareEngineering: BridgingHCI,UsabilityandSoftwareEngineering From its beginning in the 1980's, the ?eld of human-computer interaction (HCI) has beende?nedasamultidisciplinaryarena. BythisImeanthattherehas beenanexplicit recognition that distinct skills and perspectives are required to make the whole effort of designing usable computer systems work well. Thus people with backgrounds in Computer Science (CS) and Software Engineering (SE) joined with people with ba- grounds in various behavioral science disciplines (e. g. , cognitive and social psych- ogy, anthropology)inaneffortwhereallperspectiveswereseenasessentialtocreating usable systems. But while the ?eld of HCI brings individuals with many background disciplines together to discuss a common goal - the development of useful, usable, satisfying systems - the form of the collaboration remains unclear. Are we striving to coordinate the varied activities in system development, or are we seeking a richer collaborative framework? In coordination, Usability and SE skills can remain quite distinct and while the activities of each group might be critical to the success of a project, we need only insure that critical results are provided at appropriate points in the development cycle. Communication by one group to the other during an activity might be seen as only minimally necessary. In collaboration, there is a sense that each group can learn something about its own methods and processes through a close pa- nership with the other. Communication during the process of gathering information from target users of a system by usability professionals would not be seen as so- thing that gets in the way of the essential work of software engineering professionals.

Voice recognition is here at last. Alexa and other voice assistants have now become widespread and mainstream. Is your app ready for voice interaction? Learn how to develop your own voice applications for Amazon Alexa. Start with techniques for building conversational user interfaces and dialog management. Integrate with existing applications and visual interfaces to complement voice-first applications. The future of human-computer interaction is voice, and we'll help you get ready for it. For decades, voice-enabled computers have only existed in the realm of science fiction. But now the Alexa Skills Kit (ASK) lets you develop your own voice-first applications. Leverage ASK to create engaging and natural user interfaces for your applications, enabling them to listen to users and talk back. You'll see how to use voice and sound as first-class components of user-interface design. We'll start with the essentials of building Alexa voice applications, called skills, including useful tools for creating, testing, and deploying your skills. From there, you can define parameters and dialogs that will prompt users for input in a natural, conversational style. Integrate your Alexa skills with Amazon services and other backend services to create a custom user experience. Discover how to tailor Alexa's voice and language to create more engaging responses and speak in the user's own language. Complement the voice-first experience with visual interfaces for users on screen-based devices. Add options for users to buy upgrades or other products from your application. Once all the pieces are in place, learn how to publish your Alexa skill for everyone to use. Create the future of user interfaces using the Alexa Skills Kit today. What You Need: You will need a computer capable of running the latest version of Node.js, a Git client, and internet access.

In today's rapidly changing global work environment, all workers directly experience increased organizational complexity. Companies are functionally distributed, many across the globe. Intense competition for markets and margins makes adaptiveness and innovation imperative. Information and communication technologies (ICT) are pervasive and fundamental infrastructures, their use deeply integrated into work processes. Workers collaborate electronically with co-workers they may never meet face-to-face or with employees of other companies. New boundaries of time, space, business unit, culture, company partnerships, and software tools are driving the adoption of a variety of novel organizational forms. On a macro level, these changes have started to reshape society, leading some to speak of the "Network Society" and "The Information Age."

This book begins with consideration of possible frameworks for understanding virtuality and virtualization. It includes papers that consider ways of analyzing virtual work in terms of work processes. Following that, the book takes a look at group processes within virtual teams, focusing in particular on leadership and group identity. The book goes on to consider the role of knowledge in virtual settings and other implications of the role of fiction in structuring virtuality.

Virtual Interaction: Interaction in Virtual Inhabited 3D Worlds answers the basic research questions involved in the development of user-friendly interfaces, such as:
* How does one navigate in and with a virtual inhabited three-dimensional world?
* How can the virtual world and the interface be part of the same world?
* How can the use of these interfaces be supported by implicit narrative structures?
* How can the autonomous agents function as assistants to the end-user?
* How can the current--what you see is what you get--be replaced by What you want is what you get:?
Containing the edited research papers resulting from an ambitious, cross-disciplinary research project, this volume examines the core activity of interfaces: interaction. It takes the reader all the way from general theories and conceptualizations of interaction aspects of virtual inhabited 3D worlds, through theories of and methods for the design of autonomous agents, ending in specific design methodology considerations and suggestions for management in the multimedia industry.

This book covers all topics relevant for the design of haptic interfaces and teleoperation systems. The book provides the basic knowledge required for understanding more complex approaches and more importantly it introduces all issues that must be considered for designing efficient and safe haptic interfaces. Topics covered in this book provide insight into all relevant components of a haptic system.
The reader is guided from understanding the virtual reality concept to the final goal of being able to design haptic interfaces for specific tasks such as nanomanipulation.

The introduction chapter positions the haptic interfaces within the virtual reality context. In order to design haptic interfaces that will comply with human capabilities at least basic understanding of human sensors-motor system is required. An overview of this topic is provided in the chapter related to human haptics. The book does not try to introduce the state-of-the-art haptic interface solutions because these tend to change quickly. Only a careful selection of different kinematic configurations is shown to introduce the reader into this field.
Mathematical models of virtual environment, collision detection and force rendering topics are strongly interrelated and are described in the next two chapters. The interaction with the virtual environment is simulated with a haptic interface. Impedance and admittance based approaches to haptic robot control are presented. Stability issues of haptic interaction are analyzed in details and solutions are proposed for guaranteeing stable and safe operation. Finally, haptic interaction is extended to teleoperation systems. Virtual fixtures which improve the teleoperation and human-robot cooperation in complex environments are covered next and the last chapter presents nanomanipulation as one specific example of teleoperation.