This practically-focused text presents a hands-on guide to making biometric technology work in real-life scenarios. Extensively revised and updated, this new edition takes a fresh look at what it takes to integrate biometrics into wider applications. An emphasis is placed on the importance of a complete understanding of the broader scenario, covering technical, human and implementation factors. This understanding may then be exercised through interactive chapters dealing with educational software utilities and the BANTAM Program Manager. Features: provides a concise introduction to biometrics; examines both technical issues and human factors; highlights the importance of a broad understanding of biometric technology implementation from both a technical and operational perspective; reviews a selection of freely available utilities including the BANTAM Program Manager; considers the logical next steps on the path from aspiration to implementation, and looks towards the future use of biometrics in context.

Exploring Digital Design takes a multi-disciplinary look at digital design research where digital design is embedded in a larger socio-cultural context. Working from socio-technical research areas such as Participatory Design (PD), Computer Supported Cooperative Work (CSCW) and Human-Computer Interaction (HCI), the book explores how humanities offer new insights into digital design, and discusses a variety of digital design research practices, methods, and theoretical approaches spanning established disciplinary borders. The aim of the book is to explore the diversity of contemporary digital design practices in which commonly shared aspects are interpreted and integrated into different disciplinary and interdisciplinary conversations. It is the conversations and explorations with humanities that further distinguish this book within digital design research. Illustrated with real examples from digital design research practices from a variety of research projects and from a broad range of contexts Exploring Digital Design offers a basis for understanding the disciplinary roots as well as the interdisciplinary dialogues in digital design research, providing theoretical, empirical, and methodological sources for understanding digital design research. The first half of the book Exploring Digital Design is authored as a multi-disciplinary approach to digital design research, and represents novel perspectives and analyses in this research. The contributors are Gunnar Liestol, Andrew Morrison and Christina Moertberg in addition to the editors. Although primarily written for researchers and graduate students, digital design practioners will also find the book useful. Overall, Exploring Digital Design provides an excellent introduction to, and resource for, research into digital design.

This book presents recent developments is the field of human aspects in Ambient Intelligence. This field, and the associated workshop series, addresses multidisciplinary aspects of AmI with human-directed disciplines such as psychology, social science, neuroscience and biomedical sciences. The aim of the workshop series is to get researchers together from these human-directed disciplines or working on cross connections of AmI with these disciplines. The focus is on the use of knowledge from these disciplines in AmI applications, in order to support humans in their daily living in medical, psychological and social respects. The book plays important role to get modellers in the psychological, neurological, social or biomedical disciplines interested in AmI as a high-potential application area for their models. From the other side, the book may make researchers in Computer Science and Artificial and Ambient Intelligence more aware of the possibilities to incorporate more substantial knowledge from the psychological, neurological, social and biomedical disciplines in AmI architectures and applications.

This book provides an insight into IoT intelligence in terms of applications and algorithmic challenges. The book is dedicated to addressing the major challenges in realizing the artificial intelligence in IoT-based applications including challenges that vary from cost and energy efficiency to availability to service quality in multidisciplinary fashion. The aim of this book is hence to focus on both the algorithmic and practical parts of the artificial intelligence approaches in IoT applications that are enabled and supported by wireless sensor networks and cellular networks. Targeted readers are from varying disciplines who are interested in implementing the smart planet/environments vision via intelligent wireless/wired enabling technologies. Includes the most up-to-date research and applications related to IoT artificial intelligence (AI); Provides new and innovative operational ideas regarding the IoT artificial intelligence that help advance the telecommunications industry; Presents AI challenges facing the IoT scientists and provides potential ways to solve them in critical daily life issues.

Human-CenteredSoftwareEngineering: BridgingHCI,UsabilityandSoftwareEngineering From its beginning in the 1980's, the ?eld of human-computer interaction (HCI) has beende?nedasamultidisciplinaryarena. BythisImeanthattherehas beenanexplicit recognition that distinct skills and perspectives are required to make the whole effort of designing usable computer systems work well. Thus people with backgrounds in Computer Science (CS) and Software Engineering (SE) joined with people with ba- grounds in various behavioral science disciplines (e. g. , cognitive and social psych- ogy, anthropology)inaneffortwhereallperspectiveswereseenasessentialtocreating usable systems. But while the ?eld of HCI brings individuals with many background disciplines together to discuss a common goal - the development of useful, usable, satisfying systems - the form of the collaboration remains unclear. Are we striving to coordinate the varied activities in system development, or are we seeking a richer collaborative framework? In coordination, Usability and SE skills can remain quite distinct and while the activities of each group might be critical to the success of a project, we need only insure that critical results are provided at appropriate points in the development cycle. Communication by one group to the other during an activity might be seen as only minimally necessary. In collaboration, there is a sense that each group can learn something about its own methods and processes through a close pa- nership with the other. Communication during the process of gathering information from target users of a system by usability professionals would not be seen as so- thing that gets in the way of the essential work of software engineering professionals.

In today's rapidly changing global work environment, all workers directly experience increased organizational complexity. Companies are functionally distributed, many across the globe. Intense competition for markets and margins makes adaptiveness and innovation imperative. Information and communication technologies (ICT) are pervasive and fundamental infrastructures, their use deeply integrated into work processes. Workers collaborate electronically with co-workers they may never meet face-to-face or with employees of other companies. New boundaries of time, space, business unit, culture, company partnerships, and software tools are driving the adoption of a variety of novel organizational forms. On a macro level, these changes have started to reshape society, leading some to speak of the "Network Society" and "The Information Age."

This book begins with consideration of possible frameworks for understanding virtuality and virtualization. It includes papers that consider ways of analyzing virtual work in terms of work processes. Following that, the book takes a look at group processes within virtual teams, focusing in particular on leadership and group identity. The book goes on to consider the role of knowledge in virtual settings and other implications of the role of fiction in structuring virtuality.

Virtual Interaction: Interaction in Virtual Inhabited 3D Worlds answers the basic research questions involved in the development of user-friendly interfaces, such as:
* How does one navigate in and with a virtual inhabited three-dimensional world?
* How can the virtual world and the interface be part of the same world?
* How can the use of these interfaces be supported by implicit narrative structures?
* How can the autonomous agents function as assistants to the end-user?
* How can the current--what you see is what you get--be replaced by What you want is what you get:?
Containing the edited research papers resulting from an ambitious, cross-disciplinary research project, this volume examines the core activity of interfaces: interaction. It takes the reader all the way from general theories and conceptualizations of interaction aspects of virtual inhabited 3D worlds, through theories of and methods for the design of autonomous agents, ending in specific design methodology considerations and suggestions for management in the multimedia industry.

This book covers all topics relevant for the design of haptic interfaces and teleoperation systems. The book provides the basic knowledge required for understanding more complex approaches and more importantly it introduces all issues that must be considered for designing efficient and safe haptic interfaces. Topics covered in this book provide insight into all relevant components of a haptic system.
The reader is guided from understanding the virtual reality concept to the final goal of being able to design haptic interfaces for specific tasks such as nanomanipulation.

The introduction chapter positions the haptic interfaces within the virtual reality context. In order to design haptic interfaces that will comply with human capabilities at least basic understanding of human sensors-motor system is required. An overview of this topic is provided in the chapter related to human haptics. The book does not try to introduce the state-of-the-art haptic interface solutions because these tend to change quickly. Only a careful selection of different kinematic configurations is shown to introduce the reader into this field.
Mathematical models of virtual environment, collision detection and force rendering topics are strongly interrelated and are described in the next two chapters. The interaction with the virtual environment is simulated with a haptic interface. Impedance and admittance based approaches to haptic robot control are presented. Stability issues of haptic interaction are analyzed in details and solutions are proposed for guaranteeing stable and safe operation. Finally, haptic interaction is extended to teleoperation systems. Virtual fixtures which improve the teleoperation and human-robot cooperation in complex environments are covered next and the last chapter presents nanomanipulation as one specific example of teleoperation.

"Service Design and Delivery" provides a comprehensive overview of the increasingly important role played by the service industry. Focusing on the development of different processes employed by service organizations, the book emphasizes management of service in relation to products. It not only explores the complexity of this relationship, but also introduces strategies used in the design and management of service across various sectors, highlighting where tools, techniques and processes applicable to one sector may prove useful in another. The implementation methods introduced in the book also illustrate how and why companies can transform themselves into service organizations.

While the book is primarily intended as a text for advanced-level courses in service design and delivery, it also contains theoretical and practical knowledge beneficial to both practitioners in the service sector and those in manufacturing contemplating moving towards service delivery.

Critical Infrastructure Protection II describes original research results and innovative applications in the interdisciplinary field of critical infrastructure protection. Also, it highlights the importance of weaving science, technology and policy in crafting sophisticated solutions that will help secure information, computer and network assets in the various critical infrastructure sectors.

This book is the second volume in the annual series produced by the International Federation for Information Processing (IFIP) Working Group 11.10 on Critical Infrastructure Protection, an international community of scientists, engineers, practitioners and policy makers dedicated to advancing research, development and implementation efforts focused on infrastructure protection. The book contains a selection of twenty edited papers from the Second Annual IFIP WG 11.10 International Conference on Critical Infrastructure Protection held at George Mason University, Arlington, Virginia, USA in the spring of 2008.

Within a scenario of globalised markets, where the capacity to efficiently cooperate with other firms starts to become essential in order to remain in the market in an economically, socially and environmentally cost-effective manner, it can be seen how the most innovative enterprises are beginning to redesign their business model to become interoperable. This goal of interoperability is essential, not only from the perspective of the individual enterprise but also in the new business structures that are now emerging, such as supply chains, virtual enterprises, interconnected organisations or extended enterprises, as well as in mergers and acquisitions. Composed of over 40 papers, Enterprise Interoperability V ranges from academic research through case studies to industrial and administrative experience of interoperability. The international nature of the authorship contnues to broaden. Many of the papers have examples and illustrations calculated to deepen understanding and generate new ideas. The I-ESA'12 Conference from which this book is drawn was organized by Polytechnic University of Valencia, on behalf INTERVAL, and the European Virtual Laboratory for Enterprise Interoperability (INTEROP-VLab) and sponsored by the International Federation for Information Processing (IFIP) and the International Federation of Automatic Control (IFAC). A concise reference to the state of the art in systems interoperability, Enterprise Interoperability V will be of great value to engineers and computer scientists working in manufacturing and other process industries and to software engineers and electronic and manufacturing engineers working in the academic environment.

This book clarifies the role and relevance of the body in social interaction and cognition from an embodied cognitive science perspective. Theories of embodied cognition have during the last decades offered a radical shift in explanations of the human mind, from traditional computationalism, to emphasizing the way cognition is shaped by the body and its sensorimotor interaction with the surrounding social and material world. This book presents a theoretical framework for the relational nature of embodied social cognition, which is based on an interdisciplinary approach that ranges historically in time and across different disciplines. It includes work in cognitive science, artificial intelligence, phenomenology, ethology, developmental psychology, neuroscience, social psychology, linguistics, communication and gesture studies. The theoretical framework is illustrated by empirical work that provides some detailed observational fieldwork on embodied actions captured in three different episodes of spontaneous social interaction and cognition in situ. Furthermore, the theoretical contributions and implications of the study of embodied social cognition are discussed and summed up. Finally, the issue what it would take for an artificial system to be socially embodied is addressed and discussed, as well as the practical relevance for applications to artificial intelligence (AI) and socially interactive technology.

Over 12 years ago Logica started the development of TestFrame(r), a test method which enables organizations to develop and execute their tests in a structured way. Since then many new techniques have been developed, such as, most recently, "Service Oriented Architectures (SOAs)" or "Software as a Service (SaaS)," requiring updates to test procedures and processes that seemed well-established. These trends have prompted Logica to update and renew the TestFrame(r) method. Chris Schotanus new book takes into account the recent developments and his presentation is focused on supporting daily test practice. Every step within this structured test method is dealt with exhaustively, providing the reader with the necessary details for successful software testing. Yet his book will not only help test personnel to improve effectivity, it will also serve as a way to improve efficiency through its strong focus on reuse. This makes TestFrame the practical guide to testing information systems for everyone involved in software testing test developers, test managers, and staff charged with quality assurance."

Visual Thinking for Information Design, Second Edition brings the science of perception to the art of design. The book takes what we now know about perception, cognition and attention and transforms it into concrete advice that students and designers can directly apply. It demonstrates how designs can be considered as tools for cognition and extensions of the viewer's brain in much the same way that a hammer is an extension of the user's hand. The book includes hundreds of examples, many in the form of integrated text and full-color diagrams. Renamed from the first edition, Visual Thinking for Design, to more accurately reflect its focus on infographics, this timely revision has been updated throughout and includes more content on pattern perception, the addition of new material illustrating color assimilation, and a new chapter devoted to communicating ideas through images.

An accessible introduction to the most prevalent cyber threats in our current climate, this book discusses cyber terrorism, phishing, and ransomware attacks, and provides advice on how to mitigate such threats in our personal and professional lives.

This book provides a comprehensive picture of fog computing technology, including of fog architectures, latency aware application management issues with real time requirements, security and privacy issues and fog analytics, in wide ranging application scenarios such as M2M device communication, smart homes, smart vehicles, augmented reality and transportation management. This book explores the research issues involved in the application of traditional shallow machine learning and deep learning techniques to big data analytics. It surveys global research advances in extending the conventional unsupervised or clustering algorithms, extending supervised and semi-supervised algorithms and association rule mining algorithms to big data Scenarios. Further it discusses the deep learning applications of big data analytics to fields of computer vision and speech processing, and describes applications such as semantic indexing and data tagging. Lastly it identifies 25 unsolved research problems and research directions in fog computing, as well as in the context of applying deep learning techniques to big data analytics, such as dimensionality reduction in high-dimensional data and improved formulation of data abstractions along with possible directions for their solutions.

In thispa per, we describe the key lessons from an earlier HCI Educators' conference, held in Limerick in 2006, on 'inventivity' - a term coined to highlight the confluence of inventiveness and creativ ity. There is a distinction between being creative andbein g artistic. HCI education, in terms of creative inventiveness, is not just about artistically pleasing user inte rfaces, but also about solutions that are innovative. We can know much about creativ ity and inventiveness. However, tobe able to teach and train students so that th ey can be creatively inventive, we believe that it would be helpful if educators themselves have personally experienced this. With this in mind, we organised the follow up conference HCIEd 2007 Creativity: Experiencing to Educate and Design. Inventivity was coined to refer to the notiono f inventing creative and innovative solutions. This term was also intended tomean that such solutionsb e more than 'creative', artistic or appealing interfaces as designed by artistic or 'creative types' of people. It was also intended to reflect the creativeness of the solutions that had to be invented. One reason for emphasising this as pect at the conference was that, in HCI design it is easy to mis interpret the focus ofHCI d esign solutions - which should notad dress just visualisation and interaction design, but also address how that visualisation and interactioncreativ ely repr esents and simplifies the complexities in work thatpe ople engage in.

Coordinative Practices in the Building Process: An Ethnographic Perspective presents the principles of the practice-oriented research programmes in the CSCW and HCI domains, explaining and examining the ideas and motivations behind basing technology design on ethnography. The focus throughout is on generating ethnographically informed accounts of the building process and discussing the concepts of cooperative work and coordinative practices in order to frame technology development. Lars Rune Christensen provides an invaluable resource for these communities in this book. Illustrated with real examples from the building process, he reports on the cooperative work and coordinative practices found, allowing readers to feel that they know, from the point of view of the people working in the building process, what it is like to coordinate and do this kind of cooperative work.

Takes an interdisciplinary approach to contribute to the ongoing development of human-AI interaction. Current debate and development of AI is "algorithm-driven" or technical-oriented in lieu of human-centered. At present, there is no systematic interdisciplinary discussion to effectively deal with issues and challenges arising from AI. This book offers critical analysis of the logic and social implications of algorithmic processes. Reporting from the processes of scientific research, the results can be useful for understanding the relationship between algorithms and humans, allowing AI designers to assess the quality of the meaningful interactions with AI systems.

- Written by world-leading subject specialist in both sport management and artificial intelligence - Includes interviews with elite sports managers and coaches - Examines the competitive advantages offered by AI to a wide-range of areas including Recruitment, Performance & Tactics, Health & Fitness, Pedagogy, Broadcasting, eSports, Gambling, and Stadium Design

Computing isn't only (or even mostly) about hardware and software; it's also about the ideas behind the technology. In Computing for Ordinary Mortals, computer scientist Robert St. Amant explains this "really interesting part" of computing, introducing basic computing concepts and strategies in a way that readers without a technical background can understand and appreciate. Each of the chapters illustrates ideas from a different area of computing, and together they provide important insights into what drives the field as a whole. St. Amant starts off with an overview of basic concepts as well as a brief history of the earliest computers, and then he traces two different threads through the fabric of computing. One thread is practical, illuminating the architecture of a computer and showing how this architecture makes computation efficient. St. Amant shows us how to write down instructions so that a computer can accomplish specific tasks (programming), how the computer manages those tasks as it runs (in its operating system), and how computers can communicate with each other (over a network). The other thread is theoretical, describing how computers are, in the abstract, machines for solving problems. Some of these ideas are embedded in much of what we do as humans, and thus this discussion can also give us insight into our own daily activities, how we interact with other people, and in some cases even what's going on in our heads. St. Amant concludes with artificial intelligence, exploring the possibility that computers might eventually be capable of human-level intelligence, and human-computer interaction, showing how computers can enrich our lives-and how they fall short.

The characteristics of "Co-operative Process Management" covered in this book concern the requirements of the dynamic situation "per se" as well as the requirements of the co-operation. Important factors are that no single person can have an overview of the situation; that expertise is distributed both temporally and qualitatively; that the ongoing process has to be represented in some way whether or not computerized; that co-operation is dependent on formal as well as informal information transfer; that predictions of the developing situation have to be performed; and that knowledge and skills of the participants must develop on different levels. What results is a book which covers analyses, field studies, micro-world studies, training and the creation of computer artefacts under the Co-operative Process Management umbrella.; This book should be of interest to those engaged in research or building applications in a dynamic co-operative information technology environment. It presents the work of some of the world's leading researchers from the four corners of CSCW, HCI, Process Control and Cognitive Ergonomics.

eBook available with sample pages: 0203212673

This book gathers the proceedings of the I-ESA'20 Conference, which was organised by the National Engineering School of Tarbes (ENIT), on behalf of the European Virtual Laboratory, for Enterprise Interoperability (INTEROP-VLab) and the Pole Grand Sud-Ouest (PGSO) and was held virtually in Tarbes, France, in November 2020. It presents contributions ranging from academic research and case studies to industrial and administrative experiences with interoperability. These contributions show how, in a globalised market scenario-where the ability to cooperate with other organisations efficiently is essential in order to remain economically, socially and environmentally cost-effective-the most innovative digitised and networked enterprises ensure that their systems and applications can interoperate across heterogeneous collaborative networks of independent organisations. The focus of this edition of the conference is on interoperability in the era of artificial intelligence and so particular attention is paid to Industry 4.0 and the Internet of Things. The content also addresses smart services and the business impact of enterprise interoperability on organisations. Many of the papers in this tenth volume of the I-ESA Conference proceedings include examples and illustrations to help deepen readers' understanding and generate new ideas. Offering a detailed guide to the state of the art in systems interoperability, the book will be of great value to all engineers and computer scientists working in manufacturing and other process industries, and to software engineers and electronic and manufacturing engineers working in academic settings.

Revealing the inside workings of the International Monetary Fund (IMF), this text studies the culture of organizations and uses sociological methods to understand the technology which underpins office and commercial life. It advises on how to improve work processes and computer systems by exploring systems which use search and retrieval applications, hypertext documents, and shared database applications such as Lotus Notes.

This book surveys recent advances in Conversational Information Retrieval (CIR), focusing on neural approaches that have been developed in the last few years. Progress in deep learning has brought tremendous improvements in natural language processing (NLP) and conversational AI, leading to a plethora of commercial conversational services that allow naturally spoken and typed interaction, increasing the need for more human-centric interactions in IR. The book contains nine chapters. Chapter 1 motivates the research of CIR by reviewing the studies on how people search and subsequently defines a CIR system and a reference architecture which is described in detail in the rest of the book. Chapter 2 provides a detailed discussion of techniques for evaluating a CIR system – a goal-oriented conversational AI system with a human in the loop. Then Chapters 3 to 7 describe the algorithms and methods for developing the main CIR modules (or sub-systems). In Chapter 3, conversational document search is discussed, which can be viewed as a sub-system of the CIR system. Chapter 4 is about algorithms and methods for query-focused multi-document summarization. Chapter 5 describes various neural models for conversational machine comprehension, which generate a direct answer to a user query based on retrieved query-relevant documents, while Chapter 6 details neural approaches to conversational question answering over knowledge bases, which is fundamental to the knowledge base search module of a CIR system. Chapter 7 elaborates various techniques and models that aim to equip a CIR system with the capability of proactively leading a human-machine conversation. Chapter 8 reviews a variety of commercial systems for CIR and related tasks. It first presents an overview of research platforms and toolkits which enable scientists and practitioners to build conversational experiences, and continues with historical highlights and recent trends in a range of application areas. Chapter 9 eventually concludes the book with a brief discussion of research trends and areas for future work. The primary target audience of the book are the IR and NLP research communities. However, audiences with another background, such as machine learning or human-computer interaction, will also find it an accessible introduction to CIR.