Using critical discourse analysis and comparing theory and practice from the UK and the Anglophone world, Hoyle explores the challenges faced by scholars, institutions, organizations, and practitioners in embedding new values. She demonstrates how persistent underlying discursive structures about archives have manifested from the late nineteenth century to the present day. Qualitative and participatory research in the UK shows how conceptions of archival value arise, are expressed, and become authorised in practice at international, national and local levels. Considering what might be learned from similar debates in public history and cultural heritage studies, the book asks if and how dominant epistemologies of the archive can be dismantled amidst systems of power that resist change. The Remaking of Archival Values is relevant to researchers and students in the field of archival and information studies, as well as practitioners who work with archives around the world. It will also speak to the interests of those working in the fields of cultural heritage, archaeology, museum studies, public history, and gender and race studies.

The promotion of library services in European countries requires co-ordinated use of new technologies and co-operation. To implement this the European Commission has devised a plan of action for libraries. This plan and questions relating to the use of new technologies in libraries were presented at this European conference. In all, some 42 papers covered such topics as new technologies and data collecting for preservation, networking between publishers, distributors and libraries, data and access, co-operative library systems and more. To give a world perspective, a video-conference enabled ten European, American and Japanese librarians to exchange their views and experience on the impact of new technologies on libraries in their countries - these discussions are also included.

The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.

Intended for librarians and library managers in academic institutions, this series aims to cover advances in library administration and organization. The collected articles draw upon practical situations to illustrate administrative principles.

High school students, teachers, community members, and leaders come together in this innovative book to share the profound influence of artmaking and justice- oriented work. Authors paint vibrant images of being empowered and engaging in social change. Throughout their art-based meaning making, authors pose critical questions and unlock possibilities. Their first-tellings regarding the power of art provide readers with a lens to understand how they navigate injustices they endure and ways in which artmaking is a vehicle for transformation. Their artmaking is a call for change. Authors emphasize how artmaking bridges relationships and brings diverse community members together with purpose. Together, they engage in new understandings of self and other. Authors identify how their arts-based collaborations publicly showcase their justice-oriented work, but more importantly, promote possibility and hope. Youth explore how artmaking plays a vital role in promoting collective efficacy and engaging diverse communities in social transformation. Artmaking mobilizes people. And once activated, these authors utilize their newly cultivated communities to foster justice-oriented work throughout schools and communities. Their justice-oriented artmaking affords community members opportunities to respond in new ways by embracing community strengths and students' lived experiences. This authentic collaboration empowers the artmaker and community to promote justice-oriented work and practices centered on diversity and inclusivity.

In recent years the library community has seen a renewed interest in library architecture and design. This is due to the change of focus from content and collection development to how libraries engage with their users in a digital age. This means that librarians, architects, politicians and patrons must develop new visions, concepts and ideas for the design and building of libraries. This book brings together a number of articles based on presentations from the IFLA World Congress 2009: historical view of the development of children's libraries over the last century, a look at how children use new media, libraries of the future, innovative design projects for children's libraries from around the world. current theme historical view and new projects

While most music lovers are familiar with the famous scores of Tchaikovsky, Delibes, and Stravinsky, many other lesser-known composers also wrote for the ballet. Several of these composers wrote almost exclusively for the ballet--and all enriched the world of dance. Minor Ballet Composers presents biographical sketches of 66 underappreciated ballet composers of the 19th and 20th centuries from around the world, along with selected stories from the ballets they helped create. While the composers'contributions to ballet music are emphasized, all aspects of their lives and works are touched upon. Plot summaries and excerpts from reviews of many of the ballets are also provided. Other topics of interest you'll find covered in Minor Ballet Composers include: Les Six: Darius Milhaud, Louis Durey, Georges Auric, Arthur Honegger, Francis Poulenc, and Germaine Tailleferre--and their relationship with Erik Satie and Jean Cocteau how politics, revolutions, and wars have affected composers and their works who studied with whom; who collaborated with whom schools, movements, and musical renaissance the importance of opera to ballet music the relationship between film scores and ballet music which books, plays, stories, and folk tales certain ballets are based upon where many of these ballets premieredMinor Ballet Composers emphasizes the importance of second-tier composers and their influence on the rich tradition of music written for the dance (though in some cases the music was appropriated for the ballet from other original designs). The gathering of these composers in a single volume in appreciation of their ballet music, with a glossary of choreographers and an index of ballet titles, makes this book a useful volume for ballet aficionados, music librarians, musicians, and others interested in dance and dance music.

Like their librarian colleagues, reference archivists mediate between the user and the source material. However, given the nature of archival materials and of their holding repositories, unique issues arise. While such matters as provenance and original order and access and security continue to be vital underpinnings of their work, a myriad of other issues comes into play as reference archivists attempt to balance the competing demands of donors, researchers, the public, and the press. From the creation and dissemination of finding aids for electronic resources to the implementation of marketing strategies to increase support and strengthen service, Reference Services for Archives and Manuscripts shows you how to thrive in the changing world of archival reference. Intended to foster an appreciation of the issues both within and beyond the field of archives, Reference Services for Archives and Manuscripts reveals that today's archivist is straddling the world of the traditional with the world of the new. The book establishes its value as it guides you through new concerns such as how to: take advantage of technological developments in appraisal, accession, and preservation address copyright, privacy, and funding issues for electronic resources mount archival cataloging records on local and wide-area databases create a publicly available site on the Internet improve in-house access tools, professional abilities, and the caliber of public service address security issues and respond to theftReference Services for Archives and Manuscripts also helps you by preparing you for changes in the relationship between archivist and researcher that will inevitably occur with further changes in technology. Other vital issues discussed are improved access for unserved and underserved groups, a revision in ethical codes, and the ability of archivists to become more customer-centered.

This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to better understand service needs and shows them where to best allocate resources. The volume includes current reports on workload and staffing in ILL, analysis of current ILL statistical software packages, reports of on-site software development, and suggestions for the future of ILL/DD services. As ILL and DD are the fastest growing services in academic libraries, having a tool that provides so much comparative data on service quality, efficiency, and effectiveness is crucial for librarians in search of solutions to an array of ILL/DD problems.Interlibrary Loan/Document Delivery and Customer Satisfaction is a valuable resource for academic librarians, public and special librarians struggling with ILL/DD issues, DD providers (commercial or otherwise), and students in the field of library and information studies. Readers become immersed in the issues as this book: describes the development of local software to reduce the tedious tasks involved in request fulfillment, freeing office personnel to tackle more difficult requests analyzes how important delivery speed is to academic ILL/DD requestors and suggests when investing additional resources in improving delivery speed may be a waste of money provides comparative data on how many requests can be processed by the typical ILL office staff member debunks some long-held assumptions about delivery speed sets guidelines for efficiency and effectiveness proposes two strategies for redesigning ILL services to incorporate new developments in technology and innovative approaches toward long-standing, traditional servicesInterlibrary Loan/Document Delivery and Customer Satisfaction is useful not only to administrators interested in redesigning ILL and DD, but also to other libraries interested in comparing the speed and effectiveness of their service with some positively evaluated services provided by high-volume libraries. The software review helps providers implement the best choice of software for their offices and provides in-depth discussions about the strategies needed to further develop one's own software to reduce workload. At a time when the tenets of Total Quality Management and customer satisfaction are the focus of many managers, interlibrary loan and document delivery are transforming from peripheral services to primary services in the academic library. Interlibrary Loan/Document Delivery and Customer Satisfaction reflects the convergence of these trends and provides a great snapshot of services provided by a representative group of academic libraries.

This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to better understand service needs and shows them where to best allocate resources. The volume includes current reports on workload and staffing in ILL, analysis of current ILL statistical software packages, reports of on-site software development, and suggestions for the future of ILL/DD services. As ILL and DD are the fastest growing services in academic libraries, having a tool that provides so much comparative data on service quality, efficiency, and effectiveness is crucial for librarians in search of solutions to an array of ILL/DD problems. Interlibrary Loan/Document Delivery and Customer Satisfaction is a valuable resource for academic librarians, public and special librarians struggling with ILL/DD issues, DD providers (commercial or otherwise), and students in the field of library and information studies.Readers become immersed in the issues as this book: describes the development of local software to reduce the tedious tasks involved in request fulfillment, freeing office personnel to tackle more difficult requests analyzes how important delivery speed is to academic ILL/DD requestors and suggests when investing additional resources in improving delivery speed may be a waste of money provides comparative data on how many requests can be processed by the typical ILL office staff member debunks some long-held assumptions about delivery speed sets guidelines for efficiency and effectiveness proposes two strategies for redesigning ILL services to incorporate new developments in technology and innovative approaches toward long-standing, traditional services Interlibrary Loan/Document Delivery and Customer Satisfaction is useful not only to administrators interested in redesigning ILL and DD, but also to other libraries interested in comparing the speed and effectiveness of their service with some positively evaluated services provided by high-volume libraries.The software review helps providers implement the best choice of software for their offices and provides in-depth discussions about the strategies needed to further develop one's own software to reduce workload. At a time when the tenets of Total Quality Management and customer satisfaction are the focus of many managers, interlibrary loan and document delivery are transforming from peripheral services to primary services in the academic library. Interlibrary Loan/Document Delivery and Customer Satisfaction reflects the convergence of these trends and provides a great snapshot of services provided by a representative group of academic libraries.

Despite efforts of contemporary reformers to curb the availability of dime novels, series books, and paperbacks, Pioneers, Passionate Ladies, and Private Eyes reveals how many readers used them as means of resistance and how fictional characters became models for self-empowerment. These literary genres, whose value has long been underestimated, provide fascinating insight into the formation of American popular culture and identity. Through these mass-produced, widely read books, Deadwood Dick, Old Sleuth, and Jessie James became popular heroes that fed the public's imagination for the last western frontier, detective tales, and the myth of the outlaw. Women, particularly those who were poor and endured hard lives, used the literature as means of escape from the social, economic, and cultural suppression they experienced in the nineteenth century. In addition to the insight this book provides into texts such as "The Bride of the Tomb," the Nick Carter Series, and Edward Stratemeyer's rendition of the Lizzie Borden case, readers will find interesting information about: the roles of illustrations and covers in consumer culture Bowling Green's endeavor to digitize paperback and pulp magazine covers bibliographical problems in collecting and controlling series books the effects of mass market fiction on young girls Louisa May Alcott's pseudonym and authorship of three dime novels special collections competition among publishersA collection of work presented at a symposium held by the Library of Congress, Pioneers, Passionate Ladies, and Private Eyes makes an outstanding contribution to redefining the role of popular fiction in American life.

This selected bibliography is a compilation of the professional literature of children's services librarianship from 1876 to 1976. It explores the evolution of children's work and of the major developments, trends, innovations, and practices that evolved or emerged in children's services. For anyone doing in-depth research on the history of children's work in the American public library, this extensive bibliography is indispensable. It includes both monographs and journal articles and is organized around 10 subject areas, ranging from Historical Focus to Multi-Media. . . . [T]here is an undeniable wealth of material here. Booklist Children's services has been acclaimed as one of the great contributions of the American public library movement, yet in the early days of American public libraries, children were not even considered to be a part of the library's clientele. However, beginning as early as 1876, library professionals began to speak out in favor of children's library usage and rights, a subject that eventually became the focus of a whole corps of library professionals. Through an analysis of the professional literature of librarianship starting in 1876 and continuing for a hundred-year period to 1976, Fannette H. Thomas has compiled this selected bibliography that explores the evolution of children's work and the major developments, trends, innovations, and practices that evolved or emerged in children's services. The development of the children's service is traced from the days when one shelf of materials for children were culled from the adult collections to the appearance of special children's rooms, reference services, and readers' guidance, and from the pioneers in children's librarianship to today's story hours and multimedia use. This bibliographic exploration of children's services in the American public library encompasses ten chapters including: those devoted to historical focus, professional staff, organizational scheme, philosophical perspective, client group, collection development, readers' services, story hour, interagency cooperation, and multimedia. The volume's entries reflect the plethora of information found in the professional literature about every facet of children's services. Author and subject indexes complete the work. This is a useful resource for college and university libraries where courses in the History of Librarianship, Studies in Public Librarianship, or Children's Services in the Public Library are taught. A unique reference guide, it will simplify the task for researchers, students, and practitioners.

Managing Change in Academic Libraries helps academic librarians plan, implement, and manage changes to the fundamental structure of their organizations. It shows readers that in academic libraries the two driving forces behind most change are economics and technology. Declines in funding for education and in the purchasing power of libraries have made it impossible to maintain the status quo, let alone realize growth, in traditional information services and collection development. Add to this downward trend in library economics, the explosion of new information technology and its potential for radically altering communications and knowledge management, and one has the ingredients for some amazing changes in libraries.To help manage these many changes, chapters in Managing Change in Academic Libraries approach change with a mixture of radical and rational ideas. Readers learn academic librarians'views on dealing with change as they read about: an environmental scan which identifies both internal and external forces that are increasing the amount and scope of change in academic libraries technological change and its impact in academic libraries the academic library director 's role as an agent of change how two large library systems managed to change in some very fundamental ways when faced with serious economic and political challenges difficult personnel issues faced by academic libraries as they move into new organizational structures and adopt new management styles the future of traditional reference services in light of rapid developments in computing and networking how to change bibliographic control to better serve the changing expectations and needs of user communities conducting a restructuring study and recommendations for organizational change in a large research library systemEach chapter shows academic librarians how they can respond imaginatively and nimbly to economic, political, and technological change that envelopes their professional work life. Academic librarians will refer to Managing Change in Academic Libraries again and again as a survival tool as they meet with challenging and unpredictable changes.

The Economics of Access Versus Ownership offers library professionals a model economic analysis of providing access to journal articles through interlibrary loan as compared to library subscriptions to the journals. This model enables library directors to do an economic analysis of interlibrary loan and collection development in their own libraries and to then make cost-efficient decisions about the use of these services.This practical book s analysis and conclusions are based on 1994/95 academic year research conducted by the State University of New York libraries at Albany, Binghamton, Buffalo, and Stony Brook. The research determined the costs and benefits of high-priced, low-use scholarly journals, focusing on journals in the mathematics and sciences that historically have high prices, low levels of use, and increasing rates of price escalation. The libraries'financial costs of access by interlibrary loan versus journal subscriptions was calculated and, using this information, a set of decision rules was established. Library directors and interlibrary loan/collection development heads can use this set of decision rules to determine, based on the level of use and subscription price, whether they should provide access to journal articles via interlibrary loan or journal subscriptions.The research findings presented in The Economics of Access Versus Ownership are significant to library professionals as journal subscription prices escalate and commercial document delivery services, consortium agreements, and interlibrary loan hardware and software proliferate. Contributors explore important factors necessary to understanding the economics of access. They encourage readers to consider the following when choosing between journal subscriptions and interlibrary loan: financial costs fixed and marginal costs decision rules which determine the most economically efficient method of access the use of a library consortium and joint collection development within the consortium as an economically efficient method of access added benefits of a library consortiumInformation found in The Economics of Access Versus Ownership makes it a useful guide for university and college library directors, interlibrary loan department heads, and collection development heads trying to choose the most economically sound, both for their libraries and their patrons, form of access to journal articles.

In this book, Dieter Fensel and his qualified team lay the foundation for understanding the Semantic Web Services infrastructure, aimed at eliminating human intervention and thus allowing for seamless integration of information systems. They focus on the currently most advanced SWS infrastructure, namely SESA and related work such as the Web Services Execution Environment (WSMX) activities and the Semantic Execution Environment (OASIS SEE TC) standardization effort.

This is the first book to examine standards specifically as they apply to cataloging and classification, while at the same time considering the field of library science as a whole. The developments in standards detailed in Cataloging and Classification Standards and Rules portend great time savings in the cataloging process for those catalogers willing to advocate the necessary programming to their systems officer or bibliographic utility.Standards in the library and information science community underlie and impact the work of librarians and information specialists on a daily basis, yet, remain inconspicuous to even the most knowledgeable in the field. Cataloging and Classification Standards and Rules reviews the state of a full range of formal and informal standards and rules utilized in cataloging and classification. It also provides historical perspective, commentary, assessment of significance, and anticipation of future developments and evaluates the connections and interrelationships that exist among the various standards.Chapters in Cataloging and Classification Standards and Rules are written by professionals who have been key figures in the development of standards and have accessed primary source material for the preparation of their articles. They address these: what exactly constitutes a standard how something becomes a standard how standards undergo change evaluation of and commentary on the effectiveness of current standards the latest information on several standards currently in development, testing, or implementation what the future may holdCataloging and Classification Standards and Rules is a valuable reference book for both beginning and experienced professional librarians. As managers and consumers of bibliographic information, it is crucial that librarians understand the nature and status of a variety of formal and informal standards. This book will assist them in this task. Library school students specializing in cataloging and classification will also find this book an indispensable guide as they prepare themselves for employment in the field.

The Intelligent Nation proposes a systemic and radical transformation of the organisation, management, ownership and performance of the services of the state by capitalising on the potential offered by contemporary information capability and fulfilling the rights and obligations both to and of citizens. In this book, John Beckford shows how, by adopting the principles of an Intelligent Organisation, the state can thrive and meet the needs of its citizens. He proposes a complete rethink of the state as the enabler or provider of public services. In particular, he points to the failure of the public sector to significantly emulate the massive gains in productivity and customer focus experienced in both manufacturing and services (e.g. finance, retailing, insurance). Governance and all public services must be redesigned to align to the contemporary needs of the citizen and exploit the power of information to enable a transformation of their effectiveness, redefine efficiency and support human-based services in crucial areas. Each chapter provides the key learning points, a discussion of the problem in theory and practice, integrated case studies, and discussion points. Written in an accessible style, the book provides thought-provoking supplemental reading for masters and undergraduate students reading organisation theory, organisation development, political science, public administration, healthcare, information systems and business and management science.

New recognition within society of previously unserved populations has created the need for librarians to also recognize these groups and to find ways to serve them equally. Reference Services for the Unserved provides information, guidance, and inspiration to library professionals in their work with previously unserved populations so that these persons may be absorbed into the larger, served population groups. It helps librarians adjust to making accommodations for these new user groups, recognizing that many people in these populations have very specific needs and bring with them some specific limitations in their abilities to take advantage of existing library services. The Americans with Disabilities Act (ADA) has transformed the lives of disabled and challenged people by mainstreaming disabled children in public schools, moving mentally and developmentally disabled people into community-based residences and workshops, providing services to disabled college students, and enhancing workplace accommodations. At the same time, the ADA has presented new challenges for the library community. Reference Services for the Unserved guides library professionals in meeting these new challenges by bringing together research and descriptions of several successful attempts to meet the information needs of previously unserved populations. In guiding library professionals and administrators in effectively serving currently unserved populations, authors in Reference Services for the Unserved tell readers how to: approach services for patrons with mental illness--examines issues of behavior "inappropriate in the situation" and ways for librarians to understand this behavior in order to carry out their professional objectives of providing access to information, improving quality of life, and meeting the legal mandates of the ADA. address the needs of disabled students in the academic library--recognizes that the information needs of disabled students are not different from those of traditional students; the differences are in means of access, overcoming barriers to access, and the need for adaptive technologies and techniques. meet the information needs of battered women--suggests ways library professionals can better assist individual battered women, social service providers, and public policy or decision-makers. integrate technology into the library setting--focuses on people with severe and persistent mental illness (the improvement of access to information sources on behalf of people with cognitive disorders whose ability to process text-based information is impaired) and reports on the use of computer-aided instruction (CAI) and multimedia technology to meet their information needs. develop or upgrade services to patrons with special needs--a bibliography of useful material for guidance.Combined with strong administrative support, the information in Reference Services for the Unserved provides a strong foundation for making positive and effective changes to better accommodate disabled and challenged patrons. Library professionals and administrators and students of library and information sciences will find it a necessary guide in their attempts to provide effective and quality services to all patrons.

Library Automation and OPAC 2.0: Information Access and Services in the 2.0 Landscape brings library automation back to the forefront of cutting-edge research. In today's age of Web 2.0 and social networking, libraries are entering the new Library 2.0 era, and this reference will present current and future librarians with the necessary new library automation research they will need to keep their institutions up-to-date in today's constantly changing technological environment.

The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.

Why and how can records serve as evidence of human rights violations, in particular crimes against humanity, and help the fight against impunity? Archives and Human Rights shows the close relationship between archives and human rights and discusses the emergence, at the international level, of the principles of the right to truth, justice and reparation. Through a historical overview and topical case studies from different regions of the world the book discusses how records can concretely support these principles. The current examples also demonstrate how the perception of the role of the archivist has undergone a metamorphosis in recent decades, towards the idea that archivists can and must play an active role in defending basic human rights, first and foremost by enabling access to documentation on human rights violations. Confronting painful memories of the past is a way to make the ghosts disappear and begin building a brighter, more serene future. The establishment of international justice mechanisms and the creation of truth commissions are important elements of this process. The healing begins with the acknowledgment that painful chapters are essential parts of history; archives then play a crucial role by providing evidence. This book is both a tool and an inspiration to use archives in defence of human rights. The Open Access version of this book, available at http://www.taylorfrancis.com/books/e/ISBN, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

This guide for the design and management of information services is intended for students in information services management, both in schools of library and information science and in schools of business management. It is also aimed at practitioners - librarians and other managers - who provide information to services in business, industry, and government, either from within an organization or as external consultants and contractors. In addition, managers of computer and communications facilities and other organizations that process information, should find this guide relevant.;The text offers a basis for the design and management of information services to: provide decisison-makers with help of the management of change; make corporate decision-makers aware of information as an asset and as a strategy for improved, innovative decisions; and make information service providers potential sources of innovation for any organization that processes information.

This volume: * Uses the Coronavirus pandemic to explore the link between news sentiment and global financial markets * Shows how the COVID-19 crisis differs from the Global Financial Crisis of 2008 * Focuses on the Noise vs Signal in news sentiment * will be invaluable for business professionals, bankers, media professionals, and investment consultants.