Find out what makes metadata an exciting addition to resource description Metadata: A Cataloger's Primer provides catalog librarians and students with a comprehensive instructional resource on the ongoing convergence of cataloging and metadata. Equally valuable in the classroom and as a professional reference tool, this unique book serves as an introduction to the concepts of metadata within bibliographic contexts, demonstrating the potential for resource description. The book introduces various metadata schemes, including the Dublin Core, Encoded Archival Description (EAD), and Extensive Markup Language (XML), and discusses how to plan and implement a metadata-driven digital library. Metadata: A Cataloger's Primer is more than a mere introduction to metadata applications and management. The book's contributors present basic operational definitions, an outline of the evolution of metadata in the cataloging community, and a discussion of basic metadata techniques, calling on hard-earned knowledge gained from their experiences as educators working in cataloging and metadata applications. They provide work forms, work plans, and practical examples that demonstrate the application of metadata for resource description and depository development. Metadata: A Cataloger's Primer examines: data structures MODAL (metadata objectives and principles, domains, and architectural layout) framework literary displacement knowledge domains discourse communities information ecologies personal metadata electronic resources authorship attributes cultural information resources instantiation data modeling DTD (document type definition) digital libraries and much more! Metadata: A Cataloger's Primer is an invaluable learning resource filled with introductory and theoretical material, original research, and instructive material for cataloging librarians and students.

Make separate library services for distance learners a thing of the past Internet Reference Support for Distance Learners takes a comprehensive look at efforts by librarians and information specialists to provide distance learners with effective services that match those already available on campus. With the development of the World Wide Web and the evolution of Web-based services, reference librarians are adding a human element to the virtual library, blurring the difference between distance learners and traditional users. This unique book examines how they deal with a wide range of related topics, including standards and guidelines, copyright issues, streaming media, and chat and digital references, and presents a historical overview of how reference and instructional services have been delivered to distance usersbefore and after the creation of the Internet. Internet Reference Support for Distance Learners reveals that librarians do not make a sharp distinction between reference and instruction within the context of distance learning, and that there is no clear boundary between true distance learners and more traditional students who might use services designed for nontraditional users. Online capabilities have allowed reference librarians to approximate services advocated by published guidelines and standards, including the ACRL Distance Learning Section's Guidelines for Distance Learning Library Services, to provide a framework for librarians to plan services for off-campus students. Internet Reference Support for Distance Learners provides practical information on: how librarians can keep IT simple when designing methods to access reference support why library Web sites are vital sources of communication between the distance learning student and the reference-based instructional component how to set up a university chat service, including software selection, staff training and assessment how to provide students services beyond traditional provision of resources, including advising, enrollment, and payment of fees how to create an online assistance site that incorporates online versions of traditional print handouts, FAQs, subject guides, course-specific guides, learning modules, and instructional videos in one central location how to work with faculty to create online support for students in Blackboard courses the pros and cons of using open-source software how to create an online library assistance site how to create online information literacy course to teach independent research skills to remote students how to avoid copyright infringement and how to educate library personnel about copyright law how to use Camtasia Studio, a screen capture program to create audio and video for online presentations Internet Reference Support for Distance Learners is an invaluable resource for librarians working in academic, school, special, and public settings, and for library science faculty and students.

Discover collaborative possibilities for your library beyond mere memberships in bibliographic utilities Libraries Beyond Their Institutions: Partnerships That Work illustrates the remarkable range of cooperative activities in which libraries are engaged in order to provide the best possible service. Increasingly, librarians recognize the need to link their institutions to the world around them as part of their obligation to enhance the integration of digital information, not only for students in academic settings, but also throughout all levels of society. An excellent companion and complement to Libraries Within Their Institutions: Creative Collaborations (Haworth) from the same editors, this unique book examines the variety of ways librarians work with community organizations, government agencies, professional organizations, minority communities, and city governments in their efforts to serve not just students in academic settings, but all of society. Libraries Beyond Their Institutions: Partnerships That Work reflects the growing understanding of the key role played by libraries in the development of civil society. This unique book examines the variety of possibilities for collaborations outside institutions, including the ways librarians function in a variety of other campus settings, such as writing centers, teaching excellence centers, and academic departments in support of teaching, learning, and research; partnerships with graduate school, and information resources management to preserve theses and dissertations electronically; promoting civic partnerships; initiating a campus-wide information literacy resource; and partnering with government agencies to form a data literacy program. Libraries Beyond Their Institutions: Partnerships That Work provides practical information on: collaborative training programs to develop baseline competencies in academic libraries to support data services the Chicano/Latino Network and the Community Digital Initiative developing an international presence through digital resource sharing successful models of statewide library consortia technology-based partnerships promoting K-20 information literacy collaborations between the United States Patent and Trademark Office and patent and trademark depository libraries (PTDL) the development of AgEcon Search, an alternative method of delivering research results Libraries Beyond Their Institutions: Partnerships That Work is an invaluable resource for librarians working in academic, school, special, and public settings, and for library science faculty and students.

Detailed annotations (100-150 words) on some 500 items focus on articles, books, and book chapters published from 1980 through 1991 and important classic items published prior to 1980. With both scholarly/theoretical and practical how-to perspectives, the book covers material concerning research, university, college, community college, and special libraries. Major chapters discuss an overview of the collection evaluation process, methods and methodology, use studies, availability studies, the RLG Conspectus, serials evaluation (including serials review case studies), citation analysis (including structure of disciplines), journal ranking, standards, and application of automation to the collection evaluation process. The book will be useful to academic library practitioners, students, teachers, and researchers in library and information science education.

The editors of the book and the contributors challenge library schools to internationalize their curricula at a time when provincial nationalism seems to be prevalent and the profession on the whole is more concerned with the how to rather than the why, and when information technology is being studied almost in isolation from the key social issues of the computer age. The book should be read by all individuals concerned with library education and international programs in particular and the library/information profession in general. "Library Quarterly"

"Internationalizing Library and Information Science Education: A Handbook of Policies and Procedures in Administration and Curriculum" deals with one of the most critical issues in librarianship today: the complexities involved in operating libraries in a world where the international exchange of ideas, activities, and technologies is a constant force. As defined by editors John F. Harvey and Frances Laverne Carroll, internationalism is the process by which a nationally defined library topic, curriculum, or school becomes responsive to international policies or perspectives. The theme of this volume is this change in perspective.

Discover how your library and its patrons can benefit from internal partnerships, collaborations, and interactions Libraries Within Their Institutions: Creative Collaborations examines the ways librarians work within their own universities, municipalities, or government units to form partnerships that ensure the best possible service to their patrons. An excellent companion and complement to Libraries Beyond Their Institutions: Partnerships That Work (Haworth) from the same editors, this unique professional resource looks at the associations between libraries and faculty members, city governments, information technology departments, and research institutes. The book provides first-hand perspectives, assessments, and case studies from information professionals at several major universities, including Kent State, the University of Washington, Virginia Tech, and Purdue University. Libraries Within Their Institutions: Creative Collaborations demonstrates the need for interaction and cooperation between libraries and non-library organizations on campus and off.This unique book examines the elements of effective collaborations for libraries, including partnerships with campus teaching centers; helping faculty design their courses to enhance instruction; long-term perspectives in library-faculty cooperation; the creation of collaboratories, collaborative facilities based in libraries; and the development of campus-wide fluency in all areas of information technology and literacy.Libraries Within Their Institutions: Creative Collaborations provides practical information on: campus-wide committees that promote a general education information literacy requirement integrating ACRL core competencies for information literacy into course content using an Assessment Cycle to document the library's contributions toward students' success and institutional outcomes partnerships that have shaped the ARL Statistics and Measurement Program using information commons, and teaching and learning centers to develop collaborative services digital preservation of electronic theses and dissertations (ETD) team-taught courses in scientific writing joint-use libraries collaboration in collection management drawing teaching faculty into collaborative relationships collaborating with teaching faculty to help students learn lifelong research skillsLibraries Within Their Institutions: Creative Collaborations is an invaluable resource for librarians working in academic, school, special, and public settings, and for library science faculty and students.

Learn to better control costs for print and digital resources from recognized leaders in library administration Academic libraries have been using electronic resources for several years, yet library administrators still find that the evolution from print to digital takes meticulous planning. Collection Management and Strategic Access to Digital Resources is a collection of eight presentations from the 2004 University of Oklahoma Libraries Conference focusing on the ways academic research libraries can successfully make the transition from print materials to electronic resources. Respected authorities offer effective strategies to efficiently coordinate the use of digital materials in the contemporary research library. As acquisition budgets tighten and fresh emphasis is placed upon finding strategies to afford needed resources, library administrators find it increasingly difficult to meet the challenge of providing information to today's students and scholars. Collection Management and Strategic Access to Digital Resources focuses on innovative, practical solutions to difficult problems facing librarians and library administrators today and in the coming decade.The book is carefully referenced and includes tables and charts to clearly explain data.Collection Management and Strategic Access to Digital Resources presents and thoroughly discusses: the impact of digital resources on libraries, research, and learning in history and science open access of research results beyond the print journal regime Association of Research Libraries (ARL) and electronic journal subscriptions an introduction to Ithaka a not-for-profit organization that acts as an incubator for electronic projects and research for libraries evaluations and innovative alternatives of the rules and beliefs of electronic resource collection the historical and contextual considerations that have made collections cooperation difficult to achieve and a global resources network initiative that may answer the challenge transforming scholarship's role by offering access to the raw material of research offering new opportunities for access to a greater range of information the responsibilities of research libraries in a rapidly evolving digital world Collection Management and Strategic Access to Digital Resources is essential reading for senior library administrators in public, special, and academic libraries, as well as acquisitions, reference, collection development, and systems librarians.

1. The book analyses why media and information literacy (MIL) is often proposed as a solution for addressing the current information crisis and examines the paradoxes that are built into common understandings of such literacies 2. The book will be essential reading for scholars and students engaged in the study of library and information science, media and communication studies, journalism studies and the educational sciences. 3. There is no existing title that explores a) critiques of fake news and b) critiques information literacy models in relation to fake news and c) looks at the points of alignment between information literacy and media information literacy. These three aspects make the proposed book exciting and novel.

Learn how to stay ahead of the game when budgets and staff are cutMedical Library Downsizing: Administrative, Professional, and Personal Strategies for Coping with Change explores corporate downsizing and other company-wide events as they relate to medical librarians in their organization. This training manual is designed to help librarians prepare for a new era where shrinking budgets, inflated journal costs, and the increasing demand for new and expensive services now put salaries and jobs at risk. While focused on health care issues, this book will appeal to a general library audience and can be used in a graduate course in library administration, corporate librarianship, or hospital librarianship.Medical Library Downsizing investigates the BCEs (Bad Corporate Events) that can negatively affect a librarian, including: an across-the-board budget cut a downsizing a restructuring (also called a re-organization or re-engineering) a buyout a merger a consolidation With Medical Library Downsizing, you will learn how to prepare for the possibility of a BCE, what signs to look for that a BCE is about to take place, and how to weather the storm. The book provides the typical patterns for a downsizing, budget cut, merger, or pension buyout--teaching you step-by-step to make the most out of each possible scenario. This unique guide uses sardonic wit and entertaining examples to bring home each lesson, making Medical Library Downsizing a vital asset to librarians in any field.Medical Library Downsizing will help you deal with: consultants who recommend downsizing and outsourcing staff communications
planning your survival--and your escape route presentations to help you keep your jobimplementing change re-training staff and more

Explore the issues that are changing user/librarian interactions in today's evolving electronic libraries This book examines the rapid advances in technology and scientific discovery that have changed the way sci/tech library users seek informationchanges which have also necessitated increasingly high levels of skill in information technology and advanced subject knowledge from librarians. From negotiating the intricacies of working with e-journals to simplifying the data collection process, anyone involved in allocating library resources or prioritizing research agendas will find relevant, useful information here, as will those involved in library education. Emerging Issues in the Electronic Environment: Challenges for Librarians and Researchers in the Sciences begins with Scientific Communication: New Roles and New Players, a detailed examination of the evolution of the information-seeking behavior of scientists, from the days of print-based resources to today's electronic media. Next, you'll find techniques designed to maximize the ability of scientists to make lucky connections in their electronic search for information in Too Important to be Left to Chance: Serendipity and the Digital Library. Four chapters in Emerging Issues in the Electronic Environment bring you up-to-date information on various aspects of working with e-journals: For Better or Worse: The Joys and Woes of E-Journals, investigates the impact of electronic-only journal holdings on collection development decisions and the accompanying issues of archiving, economics, content, and research use Scan It and They Will Come . . . But Will They Cite It? provides citation data on the usefulness and impact of retrospective digitization projects for journal contents The Use of Online Supplementary Material in High-Impact Scientific Journals raises vital questions as to whether the print or electronic article should be regarded as the primary archival resource Challenges and Opportunities for Bibliometrics in the Electronic Environment: The Case of the Proceedings of the Oklahoma Academy of Science investigates how issues of access, copyright, and fair use, as well as differences among online file formats may impact bibliometric analysis Two chapters in Emerging Issues in the Electronic Environment are designed to help simplify the data collection process. Information Overload: Keeping Current Without Being Overwhelmed will show you how to identify needed sources by using current awareness services and e-mail filtering technologies The Impact of Electronic Bibliographic Databases and Electronic Journal Articles on the Scholar's Information Seeking Behavior and Personal Collection of Reprints reviews organizational methods for managing large collections of electronic articles. In addition, this forward-thinking book contains four chapters that point out possible avenues for increased librarian-facilitated service to users: Biology Databases for the New Life Sciences discusses the new sequence, microarray, and protein structure databases, the emergence of bioinformatics, and the opportunities available to librarians in this developing area Map and Spatial Data Acquisitions in the Electronic Age shows how the traditionally complicated and time-consuming process of acquiring cartographic information can be simplified by efficient use of the Internet Webinar Technology: Applications in Libraries reviews the operation, application, and features of Webinars and compares this technology with Web tutorials, virtual reference, and courseware management systems, videoconferencing, and Webcasting Preserving Digital Librari

Advice from the expertson collecting and managing the digital resources that are an increasingly vital part of librarianship! Managing Digital Resources in Libraries is a practical guide to managing library materials in digital formats. Working librarians share their expertise in the acquisition and management of digital resources, addressing questions of licensing, funding, and providing access. The contributors also examine innovative projects and systems, such as the integration of PDA-accessible resources into a library collection and the development of all-digital libraries. You'll also find supplementary reading lists and bibliographies of additional resources, including relevant Web sites. Addressing the challenges of and barriers to the preservation and dissemination of electronic information, Managing Digital Resources in Libraries explores vital questions, such as: How are librarians coping with digital resources? How do they compare and select titles and formats to purchase? How do they allocate limited fundsto lease or to purchase high-priced electronic titles? Does consortium membership provide the answer to funding problems, or does it force librarians to pay for content their users neither want nor need? Is MARC still an appropriate format for cataloging? How can librarians make themselves familiar with the multitude of available resources? Managing Digital Resources in Libraries will update your working knowledge of: online resources open archivestheir uses and their history the Digital Millennium Copyright Act, the First Sale Doctrine, and the Fair Use Doctrineand their implications for librarians e-journal cataloging and e-journal management software electronic collection development and management personal digital assistants digital licensing agreements electronic searching systems, including ELIN@, Electronic Journal Finder, Pirate Source, OPAC, and cold fusion databases

Society's drive for technology that is faster and more efficient in processing and disseminating information is fueling changes--especially in academia. As the Internet becomes an important source for research, it challenges the library's role as the major information resource on campus. In order for libraries to respond to this challenge they must become agile in their adaptation of new technologies to meet the ever-changing needs and expectations of their users. This book discusses innovative and aggressive methods libraries can implement to become more agile. The seven chapters are written by library administrators who discuss their own experiences and cover topics including management, technology, services, users' needs and marketing the library.

Explore a wealth of ideas, insights, and approaches that can be used or adapted by any medical library Curricular changes in the health professions, coupled with a growing acceptance of the Internet as a tool for daily living, have contributed to a climate of change and opportunity for health sciences libraries. A Guide to Developing End User Education Programs in Medical Libraries will help graduate students in library science, entry-level medical librarians, and experienced educators to understand best practices and to build, expand, and improve medical library-sponsored educational programs. A Guide to Developing End User Education Programs in Medical Libraries is designed to aid and inform professionals who develop, teach, or evaluate end-user education programs in health sciences libraries. Eighteen case studies represent the ideas and approaches of more than fifteen private and public institutions in the United States and the Caribbean. The studies focus on effective end-user programs for medical information electives, veterinary medicine programs, health care informatics, and evidence-based medicine, plus instructional programs for teaching residents, ThinkPad-facilitated instruction, and more. The guide also examines how several medical libraries have created and expanded their end-user education programs.The contributors to A Guide to Developing End User Education Programs in Medical Libraries are health sciences librarians from teaching hospitals, medical/dental/veterinary schools, and health professions-focused universities in a dozen U.S. states and the West Indies. Each of them is involved in designing, teaching, and evaluating user education. This book will help you educate students of medicine, pharmacy, physical therapy, dentistry, and veterinary medicine, plus residents and practicing health professionals. The educational objectives and approaches in the case studies include: clinical medical librarianship integrating informatics objectives into curricula developing credit and non-credit coursework distance learning using new and emerging technologies to improve instructionThe case studies in A Guide to Developing End User Education Programs in Medical Libraries follow a format similar to that of the structured abstract, including introduction, setting, educational approaches, evaluation methods, future plans, conclusion, and references. Some are illustrated with tables and figures. Several are supplemented by material in chapter-specific appendixes. Further information about specific classes, programs, or teaching philosophies is made available via Web sites featured in the book.Let this valuable guide help you--and your institution--take advantage of the opportunities available at this exciting time in the evolution of library science

Get access to the Slavic and East European research materials you need A Guide to Slavic Collections in the United States and Canada presents up-to-date information on 85 North American libraries that house Slavic and East European research materials, providing current details on recent acquisitions, developments in collection policies, and changes in contact information. Using individual entries written by each institution's librarian or archivist, you'll save valuable time and effort in your search for resources on Russia and the rest of the former Soviet Union, Poland, the Czech and Slovak Republics, the former Yugoslavia, the Baltic countries, Bulgaria, Albania, Hungary, Romania, and the Sorbs in Germany. This unique book includes facts and figures on special collections, finding aids, catalogs, Web access, and bibliographies for further readings. A Guide to Slavic Collections in the United States and Canada examines collections available at public libraries, governmental libraries, special collections, and university libraries. Edited by Dr. Allan Urbanic, Librarian for Slavic and East European Collections at the University of California, Berkeley, and Slavic Collection Manager at the University of California, Santa Barbara, and Beth Feinberg, Slavic Catalog Librarian at the University of California, Los Angeles, the book lists current and retrospective materials collected in print, microform, and electronic formats, and includes monographs, serial publications, reference works, dissertations, and conference proceedings. Entries for A Guide to Slavic Collections in the United States and Canada include: access policy for visits general collection description special collection description online catalog archive collections size of collection percent of collection in vernacular language electronic resources and much more! A Guide to Slavic Collections in the United States and Canada is an essential, time-saving resource for librarians and academics looking for research materials.

The Dewey Decimal Classification (DDC), used in 200,000 libraries across 140 countries, has entered a new age, primarily maintained today as a continuously revised electronic system rather than an occasionally updated set of print volumes. Its editors have added newly emerging topics and made it an increasingly faceted, semantically rich, modern system. Simultaneously, the editorial process has become democratised and more responsive to global needs. A Handbook of History, Theory and Practice of the Dewey Decimal Classification System is a comprehensive, practical guide to today’s DDC. Coverage includes: · a brief history of the system, its editors, and its development · specialized examinations of specific parts of the classification · extensive guidance on number building, with many examples · a WebDewey-specific chapter, covering the system’s benefits and features · concise summaries of primary takeaways, a glossary, and extensive bibliography. This book will be an indispensable guide to 21st-century DDC, an essential companion for DDC classifiers, and accessible for students and continuing learners as well.

The Bliss Bibliographic Classification Association is an association of users and supporters of the Bibliographic Classification. The association promotes the development and use of classification, publishes official amendments, enables users to keep in touch and exchange experience, and gives them a say in the future of the scheme. It is a non-profit organization, founded in 1969, with members all over the world. Each of the following schedules is the result of a rigorous and detailed analysis of the terminology of the field in question, using the techniques of facet analysis.

"Libraries in the Information Society" aims to bring together works related to the changing role of the library as a social institution in the emerging information society. The thematic scope of the articles in this collection ranges from conceptual considerations on Knowledge Economy/Society to purely practical issues of library management and sustainability in a transforming socio-cultural environment. The articles view libraries from a number of different perspectives. Libraries are evolving from institutions to conserve and provide access to a patrimony towards being service orientated, deploying marketing techniques and heavily demanded by the Information Society.

As digital technologies play a key role across all aspects of our societies and in everyday life, teaching students about data is becoming increasingly important in schools and universities around the world. Bringing together international case studies of innovative responses to datafication, this book sets an agenda for how teachers, students and policy makers can best understand what kind of educational intervention works and why. Learning to Live with Datafication is unique in its focus on educational responses to datafication as well as critical analysis. Through case studies grounded in empirical research and practice, the book explores the dimensions of datafication from diverse perspectives that bring in a range of cultural aspects. It examines how educators conceptualise the social implications of datafication and what is at stake for learners and citizens as educational institutions try to define what datafication will mean for the next generation. Written by international leaders in this emerging field, this book will be of interest to teacher educators, researchers and post graduate students in education who have an interest in datafication and data literacies.

This completely revised and expanded edition recognises the growing importance of patent systems and documentation from Asia, South America and Africa. The most prominent patent systems from these regions are treated individually, together with revisions to existing country coverage and an overview of IP developments in general. This is an essential reference tool for librarians, information specialists, data analysts and others seeking to use patent information either at the document level or in bulk.

Compare and contrast library reference models and more consumer-oriented models! Digital versus Non-Digital Reference: Ask A Librarian Online and Offline analyzes the quality of commercial Ask A Librarian (AskA) and tutorial services and how they compare to traditional library services. Edited by Jessamyn Westproprietor of librarian.net and the hippest ex-librarian on the Web according to Wired magazinethe book looks at library models and more consumer-oriented models, examining a variety of services that range from Ask Jeeves (R) and Google Answers to your own reference desk and Web e-mail reference forms. Academic librarians and information specialists share their experiencesgood and badin starting, assessing, or ending AskA services and in working with collaborative reference tools and outsourcing reference services, and discuss the highs and lows of dealing with individual online services. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline chronicles the experiences and interactions of librarians with digital reference, including case studies, how-to guides, and philosophical essays. The book's contributors discuss their concerns about using the Internet as not only a reference tool but as a reference medium that most libraries find inevitable to some degree. Topics include the political ramifications of offsite or outsourced reference, the truth behind the assertion that it's all available online, cultural and/or language barriers to text-based reference services, and patrons' experiences with reference tools, from a librarian's perspective. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline addresses: policy, staffing and technology for telephone reference services e-mail reference in public libraries the University of Michigan's Internet Public Library archivists and remote users in the digital age success and failure with commercial AskA programs the history of Q and A NJ, New Jersey's virtual reference service multilingual chat reference systems the ongoing debate over the value of digital reference the case for nonintrusive reference Digital versus Non-Digital Reference: Ask A Librarian Online and Offline is an invaluable resource for practitioners and academics on the appropriate assessment, technologies, and methods for successfully creating and operating human-mediated, Internet-based information services.

Learn how other libraries are using LibQUAL+ data to improve their services and programs This book focuses on the value of the 2002 LibQUAL+ survey data to help librarians provide better services for users. This unique work highlights the continued efforts of participating libraries that used this Web-based marketing instrument to assess and evaluate their service quality, resource allocations, staffing, technology, and policies. Library professionals dealing with or interested in library service quality assessment will benefit from the practical examples and graphical representations found in this vital book. With Libraries Act on Their LibQUAL+ Findings, you will gain a better understanding of how to use your LibQUAL+ data to identify opportunities to improve your services and programs, initiate further data exploration, and identify those areas of your library which need change. In times of budget reductions, the information in this book will show you how to better demonstrate to your patrons, community, and government agencies the value of the investment in library staff and resources.Enhanced with charts, graphs, tables, and figures, this text will help your library smoothly evolve with your patrons' expectations and needs. Libraries Act on Their LibQUAL+ Findings: From Data to Action covers several important topics, including: the LibQUAL+ survey instrument what it is and how it works library service quality and user perceptions of library service quality peer comparisons and benchmarking qualitative and quantitative data analysis how to read your findings strategic planning how to use your findings This resource is of national importance, presenting varying perspectives from different library contexts, such as library consortia, library types, and individual library case studies. The book also provides ideas for using LibQUAL+ to develop better library services for diverse users faculty as opposed to students or the general public rather than specialists. From identifying and reaching patrons for conducting the LibQUAL+ survey to identifying gaps between desired, perceived, and minimum expectations of services, this book will guide you in continuously meeting the needs of your community.

Online Instruction: A Practical Guide for Librarians provides an overview of online instruction, teaching, and programming in all types of libraries. It features actionable steps for starting and improving online programs. Starting with the history of online instruction and moving into creating a personal pedagogy, establishing organizational policies and procedures, and tips for general programming, author Emily Mroczek features specific examples from librarians to help readers find their way in the digital world. Public librarians, school librarians, and special librarians are featured with experiences and tips that can be modified and applied to any library setting. Ideas exist to help librarians learn from successes and mistakes and establish an engaged and productive online learning community. Mroczek identifies the pros and cons of different options available for online instructions, tips and tricks for engaging various audiences and strategies for hybrid learning. Technical tips include pros and cons of various online platforms and streaming services, an in-depth look at Zoom and a guide to evaluate and recommend specific digital resources in categories from content curation to games to calendars and scheduling. Guidelines for navigating copyright law and staying up-to-date with accessibility standards serve as an educational starting point for librarians, managers, and program designers. As technology, online instruction, and librarianship continue to evolve, this book will help librarians navigate the ever-changing functions and offer better instruction for their communities.