Formerly, a library was viewed as a place for information storage and information was viewed as simply bits of data. Furthermore, many wielded information as a tool of power, in that those who had more information had more authority. It is becoming increasingly clear that shared collective knowledge of an organization is of far greater value than that of each individual's privately held data. In view of the librarian's changing profession, it has also become clear that they are now being charged with the mission to explore and implement new and innovative methods to encourage sharing and to better manage information.
The articles selected for this compendium are well thought-out and organized and are drawn from the fields of information and library science and business management. Since most special libraries are corporate libraries, the selections are taken from these different disciplines to provide perspectives from both a business standpoint and an information management one. The selections contain many different predictions about libraries and librarians of the future. They focus on new roles and highlight the importance of the profession. With the rapid growth of technology, end-users are being inundated with choices. They need expert advice from experienced practitioners. Currently, much of the literature focuses solely on the management of libraries as opposed to environment in which libraries operate. The purpose of this reader is to correct that.
James M. Matarazzo is Dean and Professor at the Simmons College Graduate School of Library and Information Science. Prior to joining the Simmons faculty, he was Assistant Science Librarian, and later, Government Documents Librarian and Head of Technical Reports at the Libraries of the Massachusetts Institute of Technology.
Jim's research interests focus on three general issues: the closing of corporate libraries, how management values these libraries, and excellence in corporate library operations. He holds a B.A. and M.A. degrees from Boston College, and an M.S. degree from Simmons College, and a Ph.D from the University of Pittsburgh.
Suzanne Connolly is a Manager with Ernst & Young's Center for Business Knowledge, a center devoted to the capture, synthesis and redeployment of knowledge resources. Her work focuses on creating business processes to support Ernst & Young's internal management infrastructure. Suzanne's research examines the changing role of the corporate library in American business and knowledge management within organizations. Prior to joining Ernst & Young, she worked for Fidelity Investments in Boston. Suzanne holds a B.A. in English from Boston College and an M.S. in Library and Information Science from Simmons College.

. The most up-to-date and most relevant articles on the subject drawn from the fields of: information, library science, business management
. Unique focus on the theme of knowledge and libraries' new role/ model within corporations
. Special libraries shown as a business asset

In this book the author analyses the forces at work in the way we "connect" to share information and knowledge. The central theme of the book explores just how "transforming" information and communication technologies are in relation to the "defining moments" of our lives.

Chapters on telecommunication and the Internet explore the many changes these technologies are going through while chapters on the seminal moment, changing spaces and the connecting organization explore the human responses to these, including new constructions of speed, urgency and anxiety.

Intended for librarians and library managers in academic institutions, this series aims to cover advances in library administration and organization. The collected articles draw upon practical situations to illustrate administrative principles.

School library media specialists will find this concepts-based approach to teaching electronic literacy an indispensable basic tool for instructing students and teachers. It provides step-by-step instruction on how to find and evaluate needed information from electronic databases and the Internet, how to formulate successful electronic search strategies and retrieve relevant results, and how to interpret and critically analyze search results. The chapters contain a suggested lesson plan and sample assignments for the school library media specialist to use in teaching electronic literacy skills to students and teachers. Dr. Kathleen W. Craver, a nationally recognized specialist in technology in the library media center, identifies the universal concepts of electronic literacy and provides the library media specialist with the rationales, background, methods, and model assignments to teach students and faculty to become proficient and critical users of electronic information technologies. At the beginning of each chapter, Craver furnishes a rationale for change that school library media specialists can use to justify these essential modifications to their teaching curriculum. Chapters include: The Structure of Electronic Information; The Common Vocabulary and Characteristics of Electronic Resources; Formulating Electronic Search Strategies; The Physical Arrangement of Information; Choosing Appropriate On-Site and Remote Electronic Libraries; Choosing Appropriate Electronic Databases; Internet Search Tools and Techniques; Identifying Electronic Resources; On-Site Electronic Records Access; Using Primary Electronic Resources; and Evaluating Electronic Sources. The Appendix contains a listof principal vendors. A glossary of terms and a bibliography of suggested reading complete the work. This basic teaching guide provides the media specialist with all the tools necessary to help novice users to be successful and avoid the frustration of electronic database searching and retrieval.

The Vinland Map, dated to about A.D. 1440 - at least fifty years before Columbus landed in the Americas - is a unique map of the world that shows an outline of the northeast American coast and a legend describing its discovery in about 1000 by Leif Eiriksson, the Norseman from Greenland. The map was published by Yale University Press in 1965 and generated an enormous amount of debate. Chemical analysis of the ink later suggested that the map might be a forgery, but recent appraisals of both scientific and humanist evidence argue that it is indeed authentic. Now, on the thirtieth anniversary of its original publication, here is this classic of historical cartography in a new edition. It reprints unaltered the original text on the Vinland Map and an account of Friar John of Plano Carpini's mission to the Mongols from 1245 to 1247 (the Tartar Relation), with which the map had at some stage been bound. To this have been added a new introduction by George D. Painter, sole survivor of the original team of editors, who discusses the verification of the map's authenticity; a new essay by Wilcomb E. Washburn, director of the Smithsonian's American Studies Program, on the map's provenance and scientific testing; and a new discussion of the map's compositional and structural aspects by Thomas A. Cahill and Bruce H. Kusko, of the Crocker Historical and Archaeological Projects at the University of California, Davis. There is also an account by the rare-book dealer Laurence C. Witten II, who died while this new edition was in preparation, of his acquisition of the map in 1957.

In OCLC 1967--1997: Thirty Years of Furthering Access to the World's Information, you'll see how libraries, librarians, and librarianship have changed dramatically since the late sixties, when OCLC was founded as a nonprofit, membership, computer library service and research organization. You'll also see how far information professionals have come in their common crusade to provide access to the ever-expanding body of information worldwide. OCLC 1967--1997 gives you both a look back and a look forward across thirty years of continuous technological change as OCLC grows from an Ohio network of 54 academic libraries to a global network of 26,000 libraries in 65 countries. Eighteen experienced authors give you a panoramic overview and specific insight into OCLC as both a membership organization and a provider of computer services. You'll see how libraries and librarians have an institutionalized voice for libraries in OCLC's strategic directions. And, you'll better understand how the shared commitment of OCLC members to the ideals of research, scholarship, and education has created a unique library resource--WorldCat--which has become the most consulted database in higher education. Specifically, you'll read about: the changing tasks of cataloging, from automatic processing of print materials to the new challenges of electronic metadata the revolution in reference services and resource sharing OCLC in Asia Pacific, Europe, and Latin America today's leading-edge electronic libraries--GALILEO and the CIC VEL research at OCLC the new electronic scholarshipOCLC 1967--1997 is for library professionals in libraries of all types. It is a definitive guidebook to today's OCLC and to all those who are helping their libraries and staffs deal with the challenges and opportunities of the Information Age.

This book offers a thorough exploration of historical fiction for young adults, examining popular and compelling books that illuminate the past and define the struggles faced by young people in those times. Teens don't read historical fiction, right? Wrong! Although some teens may associate historical fiction with schoolwork, by using the genre approach, library specialists and history teachers can suggest titles that teen readers will actually enjoy. Thanks to heightened interest by both readers and publishers in historical fiction, there are now more subvarieties of this genre available than ever before. This title was written to provide guidance through this expanding category for teen librarians, teachers, and school media specialists. In Historical Fiction for Teens: A Genre Guide, YA librarian Melissa Rabey organizes more than 300 titles by subgenre and theme—from thrills and action stories to historical fantasy. Descriptive annotations, subject lists, reading levels, and read-alikes are given for each title; award winners and titles appropriate for book clubs are noted.

The promotion of library services in European countries requires co-ordinated use of new technologies and co-operation. To implement this the European Commission has devised a plan of action for libraries. This plan and questions relating to the use of new technologies in libraries were presented at this European conference. In all, some 42 papers covered such topics as new technologies and data collecting for preservation, networking between publishers, distributors and libraries, data and access, co-operative library systems and more. To give a world perspective, a video-conference enabled ten European, American and Japanese librarians to exchange their views and experience on the impact of new technologies on libraries in their countries - these discussions are also included.

"The Public Library Service: IFLA/UNESCO Guidelines for Development" have been framed to provide assistance to librarians in any situation to develop an effective public library service meeting the needs of their local community.

Philip Gill, Chair of the IFLA Working Group which prepared these new guidelines, said: "The publication of these new IFLA/UNESCO Guidelines for Public Libraries, following wide consultation, present librarians worldwide with standards and guidelines which will help them develop public libraries relevant to the information age. In this exciting and complex information world, it is vitally important for those in search of knowledge, information and creative... experience that they succeed. I believe that these guidelines will help public librarians around the world meet that challenge."

Inclusion of examples of provision from around the world provides snapshots of what is happening in public libraries in many different countries and a glimpse of imaginative solutions to specific challenges.

These guidelines are essential reading for everyone involved in the provision of public libraries and will become an invaluable reference tool for public library development and planning.

While most music lovers are familiar with the famous scores of Tchaikovsky, Delibes, and Stravinsky, many other lesser-known composers also wrote for the ballet. Several of these composers wrote almost exclusively for the ballet--and all enriched the world of dance. Minor Ballet Composers presents biographical sketches of 66 underappreciated ballet composers of the 19th and 20th centuries from around the world, along with selected stories from the ballets they helped create. While the composers'contributions to ballet music are emphasized, all aspects of their lives and works are touched upon. Plot summaries and excerpts from reviews of many of the ballets are also provided. Other topics of interest you'll find covered in Minor Ballet Composers include: Les Six: Darius Milhaud, Louis Durey, Georges Auric, Arthur Honegger, Francis Poulenc, and Germaine Tailleferre--and their relationship with Erik Satie and Jean Cocteau how politics, revolutions, and wars have affected composers and their works who studied with whom; who collaborated with whom schools, movements, and musical renaissance the importance of opera to ballet music the relationship between film scores and ballet music which books, plays, stories, and folk tales certain ballets are based upon where many of these ballets premieredMinor Ballet Composers emphasizes the importance of second-tier composers and their influence on the rich tradition of music written for the dance (though in some cases the music was appropriated for the ballet from other original designs). The gathering of these composers in a single volume in appreciation of their ballet music, with a glossary of choreographers and an index of ballet titles, makes this book a useful volume for ballet aficionados, music librarians, musicians, and others interested in dance and dance music.

The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.

You know you need to get the word out. But where do you start? How do you keep track of everything? Don't work harder-work smarter. The key is to stay organized and focused through solid project management skills, and at the heart of it all lies an efficient workflow. Goodman's invaluable resource is here to smooth the way with 72 time-saving guides that will streamline your processes. Addressing myriad marketing, publicity, and promotion activities, this book is packed with tried and true best practices and useful tips on such topics as: efficiently reviewing and tracking task requests from colleagues around your organization; keeping people informed through project management tools and formal reporting; developing and sustaining a network of media contacts in the community who will publicize your events; crafting a consistent brand identity across the organization through language, logo, and colors; creating and maintaining a public calendar for content; designing mobile-friendly email messages and web pages; segmenting email campaigns for maximum impact and engagement; collecting user information while respecting privacy; employing simple surveys for quick and useful feedback; and handling complaints with grace. With the help of Goodman's step-by-step advice, you'll be able to establish and maintain marketing communication strategies and workflows no matter your organization's size.

Like their librarian colleagues, reference archivists mediate between the user and the source material. However, given the nature of archival materials and of their holding repositories, unique issues arise. While such matters as provenance and original order and access and security continue to be vital underpinnings of their work, a myriad of other issues comes into play as reference archivists attempt to balance the competing demands of donors, researchers, the public, and the press. From the creation and dissemination of finding aids for electronic resources to the implementation of marketing strategies to increase support and strengthen service, Reference Services for Archives and Manuscripts shows you how to thrive in the changing world of archival reference. Intended to foster an appreciation of the issues both within and beyond the field of archives, Reference Services for Archives and Manuscripts reveals that today's archivist is straddling the world of the traditional with the world of the new. The book establishes its value as it guides you through new concerns such as how to: take advantage of technological developments in appraisal, accession, and preservation address copyright, privacy, and funding issues for electronic resources mount archival cataloging records on local and wide-area databases create a publicly available site on the Internet improve in-house access tools, professional abilities, and the caliber of public service address security issues and respond to theftReference Services for Archives and Manuscripts also helps you by preparing you for changes in the relationship between archivist and researcher that will inevitably occur with further changes in technology. Other vital issues discussed are improved access for unserved and underserved groups, a revision in ethical codes, and the ability of archivists to become more customer-centered.

Search engines, subject gateways, descriptive metadata, Web cataloging--everyone is looking for ways to support information discovery and retrieval on the Internet. To become full partners in new digital access ventures, library and information professionals need to be familar with effective tools and stategies, and need to make decisions about what is appropriate for different resources, settings and communities. This book takes a look at what has been done in providing subject access to networked resources, and what is around the corner. Accompanies by ample illustrations and complementary online material, topics include: Metadata, as a potentiator of subject description; classification schemes and directories; alphabetical subject engines in all their variety; and trends in subject decription and access. A book directed to information professional, educators, and students involved in Web design, cataloging, indexing, reference, and information retrieval.

Despite efforts of contemporary reformers to curb the availability of dime novels, series books, and paperbacks, Pioneers, Passionate Ladies, and Private Eyes reveals how many readers used them as means of resistance and how fictional characters became models for self-empowerment. These literary genres, whose value has long been underestimated, provide fascinating insight into the formation of American popular culture and identity. Through these mass-produced, widely read books, Deadwood Dick, Old Sleuth, and Jessie James became popular heroes that fed the public's imagination for the last western frontier, detective tales, and the myth of the outlaw. Women, particularly those who were poor and endured hard lives, used the literature as means of escape from the social, economic, and cultural suppression they experienced in the nineteenth century. In addition to the insight this book provides into texts such as "The Bride of the Tomb," the Nick Carter Series, and Edward Stratemeyer's rendition of the Lizzie Borden case, readers will find interesting information about: the roles of illustrations and covers in consumer culture Bowling Green's endeavor to digitize paperback and pulp magazine covers bibliographical problems in collecting and controlling series books the effects of mass market fiction on young girls Louisa May Alcott's pseudonym and authorship of three dime novels special collections competition among publishersA collection of work presented at a symposium held by the Library of Congress, Pioneers, Passionate Ladies, and Private Eyes makes an outstanding contribution to redefining the role of popular fiction in American life.

This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to better understand service needs and shows them where to best allocate resources. The volume includes current reports on workload and staffing in ILL, analysis of current ILL statistical software packages, reports of on-site software development, and suggestions for the future of ILL/DD services. As ILL and DD are the fastest growing services in academic libraries, having a tool that provides so much comparative data on service quality, efficiency, and effectiveness is crucial for librarians in search of solutions to an array of ILL/DD problems.Interlibrary Loan/Document Delivery and Customer Satisfaction is a valuable resource for academic librarians, public and special librarians struggling with ILL/DD issues, DD providers (commercial or otherwise), and students in the field of library and information studies. Readers become immersed in the issues as this book: describes the development of local software to reduce the tedious tasks involved in request fulfillment, freeing office personnel to tackle more difficult requests analyzes how important delivery speed is to academic ILL/DD requestors and suggests when investing additional resources in improving delivery speed may be a waste of money provides comparative data on how many requests can be processed by the typical ILL office staff member debunks some long-held assumptions about delivery speed sets guidelines for efficiency and effectiveness proposes two strategies for redesigning ILL services to incorporate new developments in technology and innovative approaches toward long-standing, traditional servicesInterlibrary Loan/Document Delivery and Customer Satisfaction is useful not only to administrators interested in redesigning ILL and DD, but also to other libraries interested in comparing the speed and effectiveness of their service with some positively evaluated services provided by high-volume libraries. The software review helps providers implement the best choice of software for their offices and provides in-depth discussions about the strategies needed to further develop one's own software to reduce workload. At a time when the tenets of Total Quality Management and customer satisfaction are the focus of many managers, interlibrary loan and document delivery are transforming from peripheral services to primary services in the academic library. Interlibrary Loan/Document Delivery and Customer Satisfaction reflects the convergence of these trends and provides a great snapshot of services provided by a representative group of academic libraries.

This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to better understand service needs and shows them where to best allocate resources. The volume includes current reports on workload and staffing in ILL, analysis of current ILL statistical software packages, reports of on-site software development, and suggestions for the future of ILL/DD services. As ILL and DD are the fastest growing services in academic libraries, having a tool that provides so much comparative data on service quality, efficiency, and effectiveness is crucial for librarians in search of solutions to an array of ILL/DD problems. Interlibrary Loan/Document Delivery and Customer Satisfaction is a valuable resource for academic librarians, public and special librarians struggling with ILL/DD issues, DD providers (commercial or otherwise), and students in the field of library and information studies.Readers become immersed in the issues as this book: describes the development of local software to reduce the tedious tasks involved in request fulfillment, freeing office personnel to tackle more difficult requests analyzes how important delivery speed is to academic ILL/DD requestors and suggests when investing additional resources in improving delivery speed may be a waste of money provides comparative data on how many requests can be processed by the typical ILL office staff member debunks some long-held assumptions about delivery speed sets guidelines for efficiency and effectiveness proposes two strategies for redesigning ILL services to incorporate new developments in technology and innovative approaches toward long-standing, traditional services Interlibrary Loan/Document Delivery and Customer Satisfaction is useful not only to administrators interested in redesigning ILL and DD, but also to other libraries interested in comparing the speed and effectiveness of their service with some positively evaluated services provided by high-volume libraries.The software review helps providers implement the best choice of software for their offices and provides in-depth discussions about the strategies needed to further develop one's own software to reduce workload. At a time when the tenets of Total Quality Management and customer satisfaction are the focus of many managers, interlibrary loan and document delivery are transforming from peripheral services to primary services in the academic library. Interlibrary Loan/Document Delivery and Customer Satisfaction reflects the convergence of these trends and provides a great snapshot of services provided by a representative group of academic libraries.

This selected bibliography is a compilation of the professional literature of children's services librarianship from 1876 to 1976. It explores the evolution of children's work and of the major developments, trends, innovations, and practices that evolved or emerged in children's services. For anyone doing in-depth research on the history of children's work in the American public library, this extensive bibliography is indispensable. It includes both monographs and journal articles and is organized around 10 subject areas, ranging from Historical Focus to Multi-Media. . . . [T]here is an undeniable wealth of material here. Booklist Children's services has been acclaimed as one of the great contributions of the American public library movement, yet in the early days of American public libraries, children were not even considered to be a part of the library's clientele. However, beginning as early as 1876, library professionals began to speak out in favor of children's library usage and rights, a subject that eventually became the focus of a whole corps of library professionals. Through an analysis of the professional literature of librarianship starting in 1876 and continuing for a hundred-year period to 1976, Fannette H. Thomas has compiled this selected bibliography that explores the evolution of children's work and the major developments, trends, innovations, and practices that evolved or emerged in children's services. The development of the children's service is traced from the days when one shelf of materials for children were culled from the adult collections to the appearance of special children's rooms, reference services, and readers' guidance, and from the pioneers in children's librarianship to today's story hours and multimedia use. This bibliographic exploration of children's services in the American public library encompasses ten chapters including: those devoted to historical focus, professional staff, organizational scheme, philosophical perspective, client group, collection development, readers' services, story hour, interagency cooperation, and multimedia. The volume's entries reflect the plethora of information found in the professional literature about every facet of children's services. Author and subject indexes complete the work. This is a useful resource for college and university libraries where courses in the History of Librarianship, Studies in Public Librarianship, or Children's Services in the Public Library are taught. A unique reference guide, it will simplify the task for researchers, students, and practitioners.

Library Automation and OPAC 2.0: Information Access and Services in the 2.0 Landscape brings library automation back to the forefront of cutting-edge research. In today's age of Web 2.0 and social networking, libraries are entering the new Library 2.0 era, and this reference will present current and future librarians with the necessary new library automation research they will need to keep their institutions up-to-date in today's constantly changing technological environment.

The Economics of Access Versus Ownership offers library professionals a model economic analysis of providing access to journal articles through interlibrary loan as compared to library subscriptions to the journals. This model enables library directors to do an economic analysis of interlibrary loan and collection development in their own libraries and to then make cost-efficient decisions about the use of these services.This practical book s analysis and conclusions are based on 1994/95 academic year research conducted by the State University of New York libraries at Albany, Binghamton, Buffalo, and Stony Brook. The research determined the costs and benefits of high-priced, low-use scholarly journals, focusing on journals in the mathematics and sciences that historically have high prices, low levels of use, and increasing rates of price escalation. The libraries'financial costs of access by interlibrary loan versus journal subscriptions was calculated and, using this information, a set of decision rules was established. Library directors and interlibrary loan/collection development heads can use this set of decision rules to determine, based on the level of use and subscription price, whether they should provide access to journal articles via interlibrary loan or journal subscriptions.The research findings presented in The Economics of Access Versus Ownership are significant to library professionals as journal subscription prices escalate and commercial document delivery services, consortium agreements, and interlibrary loan hardware and software proliferate. Contributors explore important factors necessary to understanding the economics of access. They encourage readers to consider the following when choosing between journal subscriptions and interlibrary loan: financial costs fixed and marginal costs decision rules which determine the most economically efficient method of access the use of a library consortium and joint collection development within the consortium as an economically efficient method of access added benefits of a library consortiumInformation found in The Economics of Access Versus Ownership makes it a useful guide for university and college library directors, interlibrary loan department heads, and collection development heads trying to choose the most economically sound, both for their libraries and their patrons, form of access to journal articles.

Managing Change in Academic Libraries helps academic librarians plan, implement, and manage changes to the fundamental structure of their organizations. It shows readers that in academic libraries the two driving forces behind most change are economics and technology. Declines in funding for education and in the purchasing power of libraries have made it impossible to maintain the status quo, let alone realize growth, in traditional information services and collection development. Add to this downward trend in library economics, the explosion of new information technology and its potential for radically altering communications and knowledge management, and one has the ingredients for some amazing changes in libraries.To help manage these many changes, chapters in Managing Change in Academic Libraries approach change with a mixture of radical and rational ideas. Readers learn academic librarians'views on dealing with change as they read about: an environmental scan which identifies both internal and external forces that are increasing the amount and scope of change in academic libraries technological change and its impact in academic libraries the academic library director 's role as an agent of change how two large library systems managed to change in some very fundamental ways when faced with serious economic and political challenges difficult personnel issues faced by academic libraries as they move into new organizational structures and adopt new management styles the future of traditional reference services in light of rapid developments in computing and networking how to change bibliographic control to better serve the changing expectations and needs of user communities conducting a restructuring study and recommendations for organizational change in a large research library systemEach chapter shows academic librarians how they can respond imaginatively and nimbly to economic, political, and technological change that envelopes their professional work life. Academic librarians will refer to Managing Change in Academic Libraries again and again as a survival tool as they meet with challenging and unpredictable changes.

An accessible compilation of news-breaking stories from The Times. As one of Britain's leading newspapers for more than 200 years The Times has covered every major world events as they happened. This book profiles the ones that have had the most impact on the world today from the fall of the Berlin Wall to stepping onto the Moon. News-breaking stories as told from The Times with commentary setting each event in context. Historian and editor, James Owens, has scoured The Times archive to bring front pages from the days after world changing events along with insightful articles published at the time. The global events covered include; * Assassination of JFK * Release from prison of Nelson Mandela * Armistice Day: First World War ends * VE Day: Second World War ends * First telephone call in 1876 * European revolutions of 1848 * Suez canal opens in 1869 * First personal computer 1977

This is the first book to examine standards specifically as they apply to cataloging and classification, while at the same time considering the field of library science as a whole. The developments in standards detailed in Cataloging and Classification Standards and Rules portend great time savings in the cataloging process for those catalogers willing to advocate the necessary programming to their systems officer or bibliographic utility.Standards in the library and information science community underlie and impact the work of librarians and information specialists on a daily basis, yet, remain inconspicuous to even the most knowledgeable in the field. Cataloging and Classification Standards and Rules reviews the state of a full range of formal and informal standards and rules utilized in cataloging and classification. It also provides historical perspective, commentary, assessment of significance, and anticipation of future developments and evaluates the connections and interrelationships that exist among the various standards.Chapters in Cataloging and Classification Standards and Rules are written by professionals who have been key figures in the development of standards and have accessed primary source material for the preparation of their articles. They address these: what exactly constitutes a standard how something becomes a standard how standards undergo change evaluation of and commentary on the effectiveness of current standards the latest information on several standards currently in development, testing, or implementation what the future may holdCataloging and Classification Standards and Rules is a valuable reference book for both beginning and experienced professional librarians. As managers and consumers of bibliographic information, it is crucial that librarians understand the nature and status of a variety of formal and informal standards. This book will assist them in this task. Library school students specializing in cataloging and classification will also find this book an indispensable guide as they prepare themselves for employment in the field.

New recognition within society of previously unserved populations has created the need for librarians to also recognize these groups and to find ways to serve them equally. Reference Services for the Unserved provides information, guidance, and inspiration to library professionals in their work with previously unserved populations so that these persons may be absorbed into the larger, served population groups. It helps librarians adjust to making accommodations for these new user groups, recognizing that many people in these populations have very specific needs and bring with them some specific limitations in their abilities to take advantage of existing library services. The Americans with Disabilities Act (ADA) has transformed the lives of disabled and challenged people by mainstreaming disabled children in public schools, moving mentally and developmentally disabled people into community-based residences and workshops, providing services to disabled college students, and enhancing workplace accommodations. At the same time, the ADA has presented new challenges for the library community. Reference Services for the Unserved guides library professionals in meeting these new challenges by bringing together research and descriptions of several successful attempts to meet the information needs of previously unserved populations. In guiding library professionals and administrators in effectively serving currently unserved populations, authors in Reference Services for the Unserved tell readers how to: approach services for patrons with mental illness--examines issues of behavior "inappropriate in the situation" and ways for librarians to understand this behavior in order to carry out their professional objectives of providing access to information, improving quality of life, and meeting the legal mandates of the ADA. address the needs of disabled students in the academic library--recognizes that the information needs of disabled students are not different from those of traditional students; the differences are in means of access, overcoming barriers to access, and the need for adaptive technologies and techniques. meet the information needs of battered women--suggests ways library professionals can better assist individual battered women, social service providers, and public policy or decision-makers. integrate technology into the library setting--focuses on people with severe and persistent mental illness (the improvement of access to information sources on behalf of people with cognitive disorders whose ability to process text-based information is impaired) and reports on the use of computer-aided instruction (CAI) and multimedia technology to meet their information needs. develop or upgrade services to patrons with special needs--a bibliography of useful material for guidance.Combined with strong administrative support, the information in Reference Services for the Unserved provides a strong foundation for making positive and effective changes to better accommodate disabled and challenged patrons. Library professionals and administrators and students of library and information sciences will find it a necessary guide in their attempts to provide effective and quality services to all patrons.