Like their librarian colleagues, reference archivists mediate between the user and the source material. However, given the nature of archival materials and of their holding repositories, unique issues arise. While such matters as provenance and original order and access and security continue to be vital underpinnings of their work, a myriad of other issues comes into play as reference archivists attempt to balance the competing demands of donors, researchers, the public, and the press. From the creation and dissemination of finding aids for electronic resources to the implementation of marketing strategies to increase support and strengthen service, Reference Services for Archives and Manuscripts shows you how to thrive in the changing world of archival reference. Intended to foster an appreciation of the issues both within and beyond the field of archives, Reference Services for Archives and Manuscripts reveals that today's archivist is straddling the world of the traditional with the world of the new. The book establishes its value as it guides you through new concerns such as how to: take advantage of technological developments in appraisal, accession, and preservation address copyright, privacy, and funding issues for electronic resources mount archival cataloging records on local and wide-area databases create a publicly available site on the Internet improve in-house access tools, professional abilities, and the caliber of public service address security issues and respond to theftReference Services for Archives and Manuscripts also helps you by preparing you for changes in the relationship between archivist and researcher that will inevitably occur with further changes in technology. Other vital issues discussed are improved access for unserved and underserved groups, a revision in ethical codes, and the ability of archivists to become more customer-centered.

Search engines, subject gateways, descriptive metadata, Web cataloging--everyone is looking for ways to support information discovery and retrieval on the Internet. To become full partners in new digital access ventures, library and information professionals need to be familar with effective tools and stategies, and need to make decisions about what is appropriate for different resources, settings and communities. This book takes a look at what has been done in providing subject access to networked resources, and what is around the corner. Accompanies by ample illustrations and complementary online material, topics include: Metadata, as a potentiator of subject description; classification schemes and directories; alphabetical subject engines in all their variety; and trends in subject decription and access. A book directed to information professional, educators, and students involved in Web design, cataloging, indexing, reference, and information retrieval.

Despite efforts of contemporary reformers to curb the availability of dime novels, series books, and paperbacks, Pioneers, Passionate Ladies, and Private Eyes reveals how many readers used them as means of resistance and how fictional characters became models for self-empowerment. These literary genres, whose value has long been underestimated, provide fascinating insight into the formation of American popular culture and identity. Through these mass-produced, widely read books, Deadwood Dick, Old Sleuth, and Jessie James became popular heroes that fed the public's imagination for the last western frontier, detective tales, and the myth of the outlaw. Women, particularly those who were poor and endured hard lives, used the literature as means of escape from the social, economic, and cultural suppression they experienced in the nineteenth century. In addition to the insight this book provides into texts such as "The Bride of the Tomb," the Nick Carter Series, and Edward Stratemeyer's rendition of the Lizzie Borden case, readers will find interesting information about: the roles of illustrations and covers in consumer culture Bowling Green's endeavor to digitize paperback and pulp magazine covers bibliographical problems in collecting and controlling series books the effects of mass market fiction on young girls Louisa May Alcott's pseudonym and authorship of three dime novels special collections competition among publishersA collection of work presented at a symposium held by the Library of Congress, Pioneers, Passionate Ladies, and Private Eyes makes an outstanding contribution to redefining the role of popular fiction in American life.

This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to better understand service needs and shows them where to best allocate resources. The volume includes current reports on workload and staffing in ILL, analysis of current ILL statistical software packages, reports of on-site software development, and suggestions for the future of ILL/DD services. As ILL and DD are the fastest growing services in academic libraries, having a tool that provides so much comparative data on service quality, efficiency, and effectiveness is crucial for librarians in search of solutions to an array of ILL/DD problems.Interlibrary Loan/Document Delivery and Customer Satisfaction is a valuable resource for academic librarians, public and special librarians struggling with ILL/DD issues, DD providers (commercial or otherwise), and students in the field of library and information studies. Readers become immersed in the issues as this book: describes the development of local software to reduce the tedious tasks involved in request fulfillment, freeing office personnel to tackle more difficult requests analyzes how important delivery speed is to academic ILL/DD requestors and suggests when investing additional resources in improving delivery speed may be a waste of money provides comparative data on how many requests can be processed by the typical ILL office staff member debunks some long-held assumptions about delivery speed sets guidelines for efficiency and effectiveness proposes two strategies for redesigning ILL services to incorporate new developments in technology and innovative approaches toward long-standing, traditional servicesInterlibrary Loan/Document Delivery and Customer Satisfaction is useful not only to administrators interested in redesigning ILL and DD, but also to other libraries interested in comparing the speed and effectiveness of their service with some positively evaluated services provided by high-volume libraries. The software review helps providers implement the best choice of software for their offices and provides in-depth discussions about the strategies needed to further develop one's own software to reduce workload. At a time when the tenets of Total Quality Management and customer satisfaction are the focus of many managers, interlibrary loan and document delivery are transforming from peripheral services to primary services in the academic library. Interlibrary Loan/Document Delivery and Customer Satisfaction reflects the convergence of these trends and provides a great snapshot of services provided by a representative group of academic libraries.

This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to better understand service needs and shows them where to best allocate resources. The volume includes current reports on workload and staffing in ILL, analysis of current ILL statistical software packages, reports of on-site software development, and suggestions for the future of ILL/DD services. As ILL and DD are the fastest growing services in academic libraries, having a tool that provides so much comparative data on service quality, efficiency, and effectiveness is crucial for librarians in search of solutions to an array of ILL/DD problems. Interlibrary Loan/Document Delivery and Customer Satisfaction is a valuable resource for academic librarians, public and special librarians struggling with ILL/DD issues, DD providers (commercial or otherwise), and students in the field of library and information studies.Readers become immersed in the issues as this book: describes the development of local software to reduce the tedious tasks involved in request fulfillment, freeing office personnel to tackle more difficult requests analyzes how important delivery speed is to academic ILL/DD requestors and suggests when investing additional resources in improving delivery speed may be a waste of money provides comparative data on how many requests can be processed by the typical ILL office staff member debunks some long-held assumptions about delivery speed sets guidelines for efficiency and effectiveness proposes two strategies for redesigning ILL services to incorporate new developments in technology and innovative approaches toward long-standing, traditional services Interlibrary Loan/Document Delivery and Customer Satisfaction is useful not only to administrators interested in redesigning ILL and DD, but also to other libraries interested in comparing the speed and effectiveness of their service with some positively evaluated services provided by high-volume libraries.The software review helps providers implement the best choice of software for their offices and provides in-depth discussions about the strategies needed to further develop one's own software to reduce workload. At a time when the tenets of Total Quality Management and customer satisfaction are the focus of many managers, interlibrary loan and document delivery are transforming from peripheral services to primary services in the academic library. Interlibrary Loan/Document Delivery and Customer Satisfaction reflects the convergence of these trends and provides a great snapshot of services provided by a representative group of academic libraries.

This selected bibliography is a compilation of the professional literature of children's services librarianship from 1876 to 1976. It explores the evolution of children's work and of the major developments, trends, innovations, and practices that evolved or emerged in children's services. For anyone doing in-depth research on the history of children's work in the American public library, this extensive bibliography is indispensable. It includes both monographs and journal articles and is organized around 10 subject areas, ranging from Historical Focus to Multi-Media. . . . [T]here is an undeniable wealth of material here. Booklist Children's services has been acclaimed as one of the great contributions of the American public library movement, yet in the early days of American public libraries, children were not even considered to be a part of the library's clientele. However, beginning as early as 1876, library professionals began to speak out in favor of children's library usage and rights, a subject that eventually became the focus of a whole corps of library professionals. Through an analysis of the professional literature of librarianship starting in 1876 and continuing for a hundred-year period to 1976, Fannette H. Thomas has compiled this selected bibliography that explores the evolution of children's work and the major developments, trends, innovations, and practices that evolved or emerged in children's services. The development of the children's service is traced from the days when one shelf of materials for children were culled from the adult collections to the appearance of special children's rooms, reference services, and readers' guidance, and from the pioneers in children's librarianship to today's story hours and multimedia use. This bibliographic exploration of children's services in the American public library encompasses ten chapters including: those devoted to historical focus, professional staff, organizational scheme, philosophical perspective, client group, collection development, readers' services, story hour, interagency cooperation, and multimedia. The volume's entries reflect the plethora of information found in the professional literature about every facet of children's services. Author and subject indexes complete the work. This is a useful resource for college and university libraries where courses in the History of Librarianship, Studies in Public Librarianship, or Children's Services in the Public Library are taught. A unique reference guide, it will simplify the task for researchers, students, and practitioners.

Managing Change in Academic Libraries helps academic librarians plan, implement, and manage changes to the fundamental structure of their organizations. It shows readers that in academic libraries the two driving forces behind most change are economics and technology. Declines in funding for education and in the purchasing power of libraries have made it impossible to maintain the status quo, let alone realize growth, in traditional information services and collection development. Add to this downward trend in library economics, the explosion of new information technology and its potential for radically altering communications and knowledge management, and one has the ingredients for some amazing changes in libraries.To help manage these many changes, chapters in Managing Change in Academic Libraries approach change with a mixture of radical and rational ideas. Readers learn academic librarians'views on dealing with change as they read about: an environmental scan which identifies both internal and external forces that are increasing the amount and scope of change in academic libraries technological change and its impact in academic libraries the academic library director 's role as an agent of change how two large library systems managed to change in some very fundamental ways when faced with serious economic and political challenges difficult personnel issues faced by academic libraries as they move into new organizational structures and adopt new management styles the future of traditional reference services in light of rapid developments in computing and networking how to change bibliographic control to better serve the changing expectations and needs of user communities conducting a restructuring study and recommendations for organizational change in a large research library systemEach chapter shows academic librarians how they can respond imaginatively and nimbly to economic, political, and technological change that envelopes their professional work life. Academic librarians will refer to Managing Change in Academic Libraries again and again as a survival tool as they meet with challenging and unpredictable changes.

Library Automation and OPAC 2.0: Information Access and Services in the 2.0 Landscape brings library automation back to the forefront of cutting-edge research. In today's age of Web 2.0 and social networking, libraries are entering the new Library 2.0 era, and this reference will present current and future librarians with the necessary new library automation research they will need to keep their institutions up-to-date in today's constantly changing technological environment.

The Economics of Access Versus Ownership offers library professionals a model economic analysis of providing access to journal articles through interlibrary loan as compared to library subscriptions to the journals. This model enables library directors to do an economic analysis of interlibrary loan and collection development in their own libraries and to then make cost-efficient decisions about the use of these services.This practical book s analysis and conclusions are based on 1994/95 academic year research conducted by the State University of New York libraries at Albany, Binghamton, Buffalo, and Stony Brook. The research determined the costs and benefits of high-priced, low-use scholarly journals, focusing on journals in the mathematics and sciences that historically have high prices, low levels of use, and increasing rates of price escalation. The libraries'financial costs of access by interlibrary loan versus journal subscriptions was calculated and, using this information, a set of decision rules was established. Library directors and interlibrary loan/collection development heads can use this set of decision rules to determine, based on the level of use and subscription price, whether they should provide access to journal articles via interlibrary loan or journal subscriptions.The research findings presented in The Economics of Access Versus Ownership are significant to library professionals as journal subscription prices escalate and commercial document delivery services, consortium agreements, and interlibrary loan hardware and software proliferate. Contributors explore important factors necessary to understanding the economics of access. They encourage readers to consider the following when choosing between journal subscriptions and interlibrary loan: financial costs fixed and marginal costs decision rules which determine the most economically efficient method of access the use of a library consortium and joint collection development within the consortium as an economically efficient method of access added benefits of a library consortiumInformation found in The Economics of Access Versus Ownership makes it a useful guide for university and college library directors, interlibrary loan department heads, and collection development heads trying to choose the most economically sound, both for their libraries and their patrons, form of access to journal articles.

This guide for the design and management of information services is intended for students in information services management, both in schools of library and information science and in schools of business management. It is also aimed at practitioners - librarians and other managers - who provide information to services in business, industry, and government, either from within an organization or as external consultants and contractors. In addition, managers of computer and communications facilities and other organizations that process information, should find this guide relevant.;The text offers a basis for the design and management of information services to: provide decisison-makers with help of the management of change; make corporate decision-makers aware of information as an asset and as a strategy for improved, innovative decisions; and make information service providers potential sources of innovation for any organization that processes information.

This is the first book to examine standards specifically as they apply to cataloging and classification, while at the same time considering the field of library science as a whole. The developments in standards detailed in Cataloging and Classification Standards and Rules portend great time savings in the cataloging process for those catalogers willing to advocate the necessary programming to their systems officer or bibliographic utility.Standards in the library and information science community underlie and impact the work of librarians and information specialists on a daily basis, yet, remain inconspicuous to even the most knowledgeable in the field. Cataloging and Classification Standards and Rules reviews the state of a full range of formal and informal standards and rules utilized in cataloging and classification. It also provides historical perspective, commentary, assessment of significance, and anticipation of future developments and evaluates the connections and interrelationships that exist among the various standards.Chapters in Cataloging and Classification Standards and Rules are written by professionals who have been key figures in the development of standards and have accessed primary source material for the preparation of their articles. They address these: what exactly constitutes a standard how something becomes a standard how standards undergo change evaluation of and commentary on the effectiveness of current standards the latest information on several standards currently in development, testing, or implementation what the future may holdCataloging and Classification Standards and Rules is a valuable reference book for both beginning and experienced professional librarians. As managers and consumers of bibliographic information, it is crucial that librarians understand the nature and status of a variety of formal and informal standards. This book will assist them in this task. Library school students specializing in cataloging and classification will also find this book an indispensable guide as they prepare themselves for employment in the field.

New recognition within society of previously unserved populations has created the need for librarians to also recognize these groups and to find ways to serve them equally. Reference Services for the Unserved provides information, guidance, and inspiration to library professionals in their work with previously unserved populations so that these persons may be absorbed into the larger, served population groups. It helps librarians adjust to making accommodations for these new user groups, recognizing that many people in these populations have very specific needs and bring with them some specific limitations in their abilities to take advantage of existing library services. The Americans with Disabilities Act (ADA) has transformed the lives of disabled and challenged people by mainstreaming disabled children in public schools, moving mentally and developmentally disabled people into community-based residences and workshops, providing services to disabled college students, and enhancing workplace accommodations. At the same time, the ADA has presented new challenges for the library community. Reference Services for the Unserved guides library professionals in meeting these new challenges by bringing together research and descriptions of several successful attempts to meet the information needs of previously unserved populations. In guiding library professionals and administrators in effectively serving currently unserved populations, authors in Reference Services for the Unserved tell readers how to: approach services for patrons with mental illness--examines issues of behavior "inappropriate in the situation" and ways for librarians to understand this behavior in order to carry out their professional objectives of providing access to information, improving quality of life, and meeting the legal mandates of the ADA. address the needs of disabled students in the academic library--recognizes that the information needs of disabled students are not different from those of traditional students; the differences are in means of access, overcoming barriers to access, and the need for adaptive technologies and techniques. meet the information needs of battered women--suggests ways library professionals can better assist individual battered women, social service providers, and public policy or decision-makers. integrate technology into the library setting--focuses on people with severe and persistent mental illness (the improvement of access to information sources on behalf of people with cognitive disorders whose ability to process text-based information is impaired) and reports on the use of computer-aided instruction (CAI) and multimedia technology to meet their information needs. develop or upgrade services to patrons with special needs--a bibliography of useful material for guidance.Combined with strong administrative support, the information in Reference Services for the Unserved provides a strong foundation for making positive and effective changes to better accommodate disabled and challenged patrons. Library professionals and administrators and students of library and information sciences will find it a necessary guide in their attempts to provide effective and quality services to all patrons.

In this book, Dieter Fensel and his qualified team lay the foundation for understanding the Semantic Web Services infrastructure, aimed at eliminating human intervention and thus allowing for seamless integration of information systems. They focus on the currently most advanced SWS infrastructure, namely SESA and related work such as the Web Services Execution Environment (WSMX) activities and the Semantic Execution Environment (OASIS SEE TC) standardization effort.

Postcards, individually and collectively, contain a great deal of information that can be of real value to students and researchers. Postcards in the Library gives compelling reasons why libraries should take a far more active and serious interest in establishing and maintaining postcard collections and in encouraging the use of these collections. It explains the nature and accessibility of existing postcard collections; techniques for acquiring, arranging, preserving, and handling collections; and ways to make researchers and patrons aware of these collections.Postcards in the Library asserts that, in most cases, existing postcard collections are a vastly underutilized scholarly resource. Editor Norman D. Stevens urges librarians to help change this since postcards, as items for mass consumption and often with no apparent conscious literary or social purpose, are a true reflection of the society in which they were produced. Stevens claims that messages written on postcards may also reveal a great deal about individual and/or societal attitudes and ideas.Chapters in Postcards in the Library are written by librarians who manage postcard collections, postcard collectors, and researchers. Some of the authors have undertaken major research projects that demonstrate the ways in which postcards can be used in research, and that have begun to establish a standard methodology for the analysis of postcards. They write about: major postcard collections, including the Institute of Deltiology and the Curt Teich Postcard Archives the use of postcards for scholarly research postcard conservation and preservation, arrangement and organization, and importance and value Postcards in the Library describes the postcard collections in a variety of libraries of different kinds and sizes and indicates very real ways in which the effective use of postcard collections can result in and contribute to substantive, scholarly publications. It also offers advice and suggestions on the myriad issues that libraries face in handling these ephemeral fragments of popular culture.Special collections librarians, postcard collectors, postcard dealers, and historical societies will find the information in Postcards in the Library refreshing and practical. Libraries with established postcard collections or those thinking about developing postcard collections will use it as a valuable planning tool and start-to-finish guide.

The results of decades of research shows that children and adolescents encounter challenges and obstacles in searching for information and retrieving relevant results, and have difficulty interpreting results within various information environments. However, a recent paradigm shift points to the changed information behavior of the new generation of users; children and adolescents born after the advent of the Web. Technologically savvy, they skim and surf for information, multi-task, search collaboratively, and share information on social networks. This book comprises innovative research on the information behavior of various age groups and special populations. It provides studies and reflections on designing systems that help the new generation cope with a complex knowledge society. In addition to information scholars, this book will also be of interest to information professionals, librarians, educators, Web designers, and human-computer interaction researchers.

Critically acclaimed since its inception, Advances in Librarianship continues to be "the" essential reference source for developments in the field of libraries and library science. Articles published in the series have won national prizes, such as the Blackwell North America Scholarship Award for the outstanding 1994 monograph, article, or original paper in the field of acquisitions, collection, development, and related areas of resource development. All areas of public, college, university, primary and secondary schools, and special libraries are given up-to-date, critical analysis by experts engaged in the practice of librarianship, in teaching, and in research.
Throughout all of the chapters of this 25th volume of Advances in Librarianship runs a thread of technology that is now embraced by libraries of every nation and type. It is clear that libraries are sharing technological developments everywhere in the world, from Russia to New Zealand. Not only are rare book librarians using technology but funding agencies are supporting its spread as well.

The literature on the Internet and library and information services has emerged since 1990 and has exploded in 1994 and 1995. Though the amount of material on this topic has increased significantly, little has been done to organize this body of literature. This book selects, organizes, reviews, analyzes, and presents books and articles on the Internet and the library published in 1994 and 1995. An introductory essay provides a comprehensive discussion of the most important issues, trends, and challenges faced by library and information professionals as they respond to the Internet in diverse ways. The annotated bibliography that follows contains more than a thousand entries, which are grouped in topical chapters to facilitate use. The emergence of the Internet has had a profound impact on society in general and on library and information services in particular. The Internet is widely used in various library and information operations including information selection, organization, preservation, processing, presentation, and delivery. The literature on the Internet and library and information services has emerged since 1990 and covers a great variety of issues. Since 1994, publications on this topic have grown dramatically. While literature before 1994 tends to be primarily descriptive, more recent works are analytical and provide valuable information on the use of the Internet in libraries. Though the amount of literature on the Internet and library and information services has exploded, little effort has been made to organize this vast body of information. This book is a research guide to the most important books and articles published on the Internet and library and information services in 1994 and 1995. The volume begins with a comprehensive essay that identifies and highlights the issues, trends, and challenges faced by library and information professionals today, as they incorporate the Internet in their work. The annotated bibliography that follows cites more than a thousand books and articles on the Internet and library and information services. The entries are grouped in topical sections to facilitate use, and the extensive indexes further allow the reader to locate specific information.

Gain an in-depth understanding of changes in technical services that have taken place over a quarter century and look at future trends and changes that may occur. Technical Services Management surveys and analyzes technical services in libraries from 1965 to 1990, a formative period and one of great change in library operations. The book also identifies trends that continue to impact technical services operations in libraries today. Readers gain a comprehensive knowledge of where the field has been and where it is now to help them plan and prepare more effectively for the future.Most chapters are historical, combined with a firm grasp of the present and a glimpse or more at the future. They are grouped to reflect the various aspects of technical services. Trends in technical services are considered in chapters on the development of technical services literature and the major changes in technical services in school libraries. Chapters on the major subdivisions within technical services--acquisitions and collection development, cataloging, and preservation--trace changes in library operations and the impact of automation. Issues in catalog design are explored in chapters on the emergence of online public access catalogs, bibliographic utilities, and approaches to authority control. Efforts to improve subject access are addressed through chapters on subject cataloging, the Dewey Decimal Classification, and indexing in the U.S. and Great Britain. To keep pace with changes in technical services, changes in professional education and development are needed as documented in chapters on cataloging education, continuing education in technical services, and the role of professional organizations. The final chapter outlines new challenges in the future and new roles for librarians in an electronic environment.Effective planning for the future includes learning about the past. Technical Services Management, 1965--1990 is a vital resource for library historians, library educators, technical services librarians, and graduate students in library and information science who need to know "how things were" in order to see more clearly "how things will be."

Here is unique volume offering practical advice on weeding and maintaining reference collections. It covers different types of libraries--academic, corporate, public--and problems, and librarians describe in detail methods and criteria used by their libraries in weeding their reference collections. Dr. Pierce has organized the topics of her book into relevant chapters. These chapters, bound to appeal to a variety of needs, address and discuss the problems and management of growing reference collections. As many librarians find weeding reference books a difficult task, most reference departments suffer from a lack of space as a result. Collection growth reduces shelf and seating space, and both books and people are lost in the clutter. In reading this essential book, reference supervisors will come to understand the importance of allowing reference area growth combined with effective weeding to promote an attractive and well-stocked reference area. Heads of reference will find Weeding and Maintenance of Reference Collections full of useful information, from the specific criteria and detailed methods contributed by several librarians who have found success in weeding their reference collections, to the practical hints on planning and evaluating collection contents and organization. Students and faculty of library schools and information studies will gain insight into successful management of increasing amounts of reference material as the Information Age gathers momentum into the 1990s.

This useful book helps reference librarians understand the information seeking needs and behaviors of the diverse groups of people in the communities they serve. With the increasing diversity of the American population, librarians striving to plan and deliver excellent reference services must enhance their understanding of how best to assist many types of individuals and groups, from children to the elderly. Library Users and Reference Services provides much-needed help in this area, delivering strategies and methods to aid readers in their quest for increasingly effective service for all members of the communities in which they work. Library Users and Reference Services is divided into four sections of chapters which cover a broad range of topics to assist readers in planning and delivering appropriate services. Section One explores customer service, economics of information, and marketing as key concepts useful in studying information needs of specific groups in the population. Section Two focuses on scholars and students in three broad academic disciplines: science, humanities, and social sciences.Section Three covers groups with special characteristics such as age, economic standing, gender, or profession. Section Four discusses evaluation and provides guidance in the use of the most widely accepted measures for assessing reference effectiveness. The book's final chapter explores redesigning reference services for the future, providing a glimpse of how such services may change. Library Users and Reference Services is a practical guide to help readers understand the many issues related to serving diverse populations in a community. Reference librarians and graduate library school students and faculty will learn more effective ways to help a heterogeneous public with the help of this new book.

A study of libraries and the role they play in both inner city areas and dispersed rural communities. It examines the library as a cultural institution, considering its spatial and symbolic presence and exploring its public service remit. The book is intended for undergraduates and postgraduates on library and information science courses and as supplementary reading for cultural and communications studies, tourism and recreation, human geography and sociology - as well as for public and academic librarians.

The perfect guide to jumpstart an information brokerage firm Here is an instructive guide for any librarian planning to start an information brokerage, whether as an entrepreneur or as a member of a document delivery group in a library. The methods used by successful firms and librarians are gathered together in this helpful book. Information Brokers: Case Studies of Successful Ventures identifies specific skills and relevant characteristics required to establish a successful information brokerage firm, and provides a descriptive model to assist you in running an information brokerage firm as a viable business venture.This guide is full of information gleaned from questionnaires sent to successful information brokerages throughout the United States and from in-depth interviews conducted with the principals of six of these firms. During the interviews, these individuals were questioned about many relevant issues of the field including: establishment of the business company history what specifically made each business a success general concepts concerning information brokering pertinent literature that helped them, and can help youLibrarians looking for a career change or who find their jobs in jeopardy as a result of budget cuts may want to look into the field of information brokerage. With Information Brokers: Case Studies of Successful Ventures, you can discover if the information brokerage field is for you

This well-conceived annotated bibliography of 497 items covers all areas of hypermedia and hypertext through the end of 1989. Though not meant to be exhaustive, it does a very good job of identifying many important books, articles, proceedings and ERIC documents pertaining to hypertext/hypermedia and related issues. . . . This bibliography is the most thorough compilation of works in the field of hypertext/hypermedia and it deserves a place on the reference shelves of any large academic or public libraries. Any individual interested in finding information on this fast growing field will find this book extremely helpful. Choice This is the only comprehensive annotated bibliography on hypertext/hypermedia. Hypertext refers to units of information interconnected with links. Hypermedia involves the extension of this concept to include information units in the form of graphics, music, animation, video, or any type of media that can be digitized. Hypertext/hypermedia systems allow users to access and interact with information. Listing nearly 500 citations, the bibliography represents the work of over 350 authors. Extremely up-to-date, the book is comprehensive through the first half of 1989. Hypertext/hypermedia applications in such areas as education, automobile diagnostic and repair systems, job training, medical diagnostic systems, electronic publishing, and job training are some of the ideas covered in this bibliography. The bibliography contains items in the following formats: books, book chapters, journal articles, conference proceedings, ERIC documents, government publications, and hypertext documents. Dissertations, technical reports, and items in languages other than English are not included. The bibliography is arranged alphabetically by author. Primary access is provided by subject and author indexes. Each entry includes sufficient bibliographic information to locate the item in a library, acquire it through interlibrary loan, or purchase it. The book is suitable for all libraries.