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Books > Reference & Interdisciplinary > Library & information sciences

Sport, Leisure and Tourism Information Sources - A guide for researchers (Paperback): Martin Scarrott Sport, Leisure and Tourism Information Sources - A guide for researchers (Paperback)
Martin Scarrott
R2,373 Discovery Miles 23 730 Ships in 12 - 19 working days

Sport, Leisure and Tourism is a practical guide to finding information, encouraging readers to make active use of libraries in their research. This book provides readers with an understanding of the major information search tools which are available. It is a starting point in the search for information which offers advice and indicates some of the major sources which are available. Sport, Leisure and Tourism Information Sources is aimed primarily at final year undergraduate and postgraduate students who are preparing a dissertation in the area of sport and leisure studies who need access to information sources. It is also ideal for academics for teaching purposes and practitioners in the sport and leisure industry needing to undertake research.

Advances in Librarianship (Hardcover): Frederick C. Lynden Advances in Librarianship (Hardcover)
Frederick C. Lynden
R4,147 Discovery Miles 41 470 Ships in 12 - 19 working days

As in the previous volume, the predominant theme of Volume 26 of Advances in Librarianship is the advance of technology in libraries. This volume focuses, in eight of its ten papers, on how libraries have been changed by electronic communication of information and knowledge. From the approach of SPARC (the Scholarly Publishing and Academic Resources Coalition) that is creating new scholarship venues electronically, to an in-depth treatment of the limitations of the Digital Millennium Copyright Act for electronic publishing, the volume examines how technology is affecting libraries. Use of technology has resulted in new collaboration and cooperation by libraries and museums in the USA in providing electronic access to the American cultural heritage and technology has allowed a similar approach in Sweden for combining services of all libraries to offer electronic access to their cultural resources. Another technology paper presents a comprehensive examination of steps required to involve Humanities faculty and the Library collaboratively in producing, distributing, and accessing scholarship in machine-readable form. Two more technology papers by authors from the de fact American national library, the Library of Congress (LC), examine issues of importance to libraries in the Digital Age. The first paper from LC looks at the development of MARC 21 in providing electronic access to collections, and how it is being increasingly used internationally. Finally, the second paper describes the newest experiment in reference taking place at LC, the Collaborative Digital Reference Service (CDRS) that brings reference and information services to patrons via the Internet wherever they live.
Thisvolume not only covers digital trends but also looks at issues of significance to librarians today in the areas of reference and management in its last three papers. The first reference paper concerns public service and surveys, in an extensive article, how reference departments in libraries have responded to reference queries during the past century and how this process has been improved and refined. The management paper is a comprehensive bibliometric study of management literature showing how research in this area affected library publications and practices. This paper can be of great use to anyone looking for the core articles on managing organizations and libraries. The last paper examines in detail the advantages and disadvantages of proposed 24/7 reference services, which are possible in part due to the electronic revolution but also raise philosophical issues about reference service.

Knowledge and Special Libraries (Paperback): Suzanne Connolly, James Matarazzo Knowledge and Special Libraries (Paperback)
Suzanne Connolly, James Matarazzo
R1,562 Discovery Miles 15 620 Ships in 12 - 19 working days

Formerly, a library was viewed as a place for information storage and information was viewed as simply bits of data. Furthermore, many wielded information as a tool of power, in that those who had more information had more authority. It is becoming increasingly clear that shared collective knowledge of an organization is of far greater value than that of each individual's privately held data. In view of the librarian's changing profession, it has also become clear that they are now being charged with the mission to explore and implement new and innovative methods to encourage sharing and to better manage information.
The articles selected for this compendium are well thought-out and organized and are drawn from the fields of information and library science and business management. Since most special libraries are corporate libraries, the selections are taken from these different disciplines to provide perspectives from both a business standpoint and an information management one. The selections contain many different predictions about libraries and librarians of the future. They focus on new roles and highlight the importance of the profession. With the rapid growth of technology, end-users are being inundated with choices. They need expert advice from experienced practitioners. Currently, much of the literature focuses solely on the management of libraries as opposed to environment in which libraries operate. The purpose of this reader is to correct that.
James M. Matarazzo is Dean and Professor at the Simmons College Graduate School of Library and Information Science. Prior to joining the Simmons faculty, he was Assistant Science Librarian, and later, Government Documents Librarian and Head of Technical Reports at the Libraries of the Massachusetts Institute of Technology.
Jim's research interests focus on three general issues: the closing of corporate libraries, how management values these libraries, and excellence in corporate library operations. He holds a B.A. and M.A. degrees from Boston College, and an M.S. degree from Simmons College, and a Ph.D from the University of Pittsburgh.
Suzanne Connolly is a Manager with Ernst & Young's Center for Business Knowledge, a center devoted to the capture, synthesis and redeployment of knowledge resources. Her work focuses on creating business processes to support Ernst & Young's internal management infrastructure. Suzanne's research examines the changing role of the corporate library in American business and knowledge management within organizations. Prior to joining Ernst & Young, she worked for Fidelity Investments in Boston. Suzanne holds a B.A. in English from Boston College and an M.S. in Library and Information Science from Simmons College.

. The most up-to-date and most relevant articles on the subject drawn from the fields of: information, library science, business management
. Unique focus on the theme of knowledge and libraries' new role/ model within corporations
. Special libraries shown as a business asset

Historical Fiction for Teens - A Genre Guide (Hardcover): Melissa Rabey Historical Fiction for Teens - A Genre Guide (Hardcover)
Melissa Rabey
R2,307 Discovery Miles 23 070 Ships in 10 - 15 working days

This book offers a thorough exploration of historical fiction for young adults, examining popular and compelling books that illuminate the past and define the struggles faced by young people in those times. Teens don't read historical fiction, right? Wrong! Although some teens may associate historical fiction with schoolwork, by using the genre approach, library specialists and history teachers can suggest titles that teen readers will actually enjoy. Thanks to heightened interest by both readers and publishers in historical fiction, there are now more subvarieties of this genre available than ever before. This title was written to provide guidance through this expanding category for teen librarians, teachers, and school media specialists. In Historical Fiction for Teens: A Genre Guide, YA librarian Melissa Rabey organizes more than 300 titles by subgenre and theme—from thrills and action stories to historical fantasy. Descriptive annotations, subject lists, reading levels, and read-alikes are given for each title; award winners and titles appropriate for book clubs are noted.

Information Services for Secondary Schools (Hardcover, New): Melvin Bowie, Dana McDougald Information Services for Secondary Schools (Hardcover, New)
Melvin Bowie, Dana McDougald
R2,013 Discovery Miles 20 130 Ships in 10 - 15 working days

This comprehensive, practical, and up-to-date guide will help the preservice and in-service library media specialist to develop an information services program to meet the changing curricular needs of high schools and to integrate information access and usage skills into the total school curriculum. Dana McDougald, head library media specialist of the Cedar Shoals High School Learning Resources Center, which received the 1993/94 Margaret Alexander Edwards Award from the ALA for its outstanding information services program, and Melvin Bowie, a specialist in training preservice media specialists, share their expertise and years of practical experience in this guide. It brings together information sources that are commonly used in secondary schools, including electronic resources, and proposes an effective model for services that should be provided by the media specialist. In addition, the authors offer guidelines for the development of a basic reference collection that is stable enough, and eclectic enough, to support the high school curriculum.

Chapter one provides practical suggestions for planning with teachers to ensure that students are given many opportunities to learn how to access and use information as an integral part of their coursework and in their personal and career development. Chapter two presents guidelines for selection of an effective print reference collection, recommends essential reference sources for a comprehensive high school, and discusses selection policies for instructional materials. Chapter three discusses selection of a library automation system to meet staff and student needs and the systems available from specific vendors. Chapter four discusses the use of CD-ROM technology, online services, and the Internet, and offers guidelines for selecting valuable electronic resources and services for the media center. Chapter five offers models and project ideas for integrating information skills into the curriculum and short lessons on the Internet. The final chapter offers models for developing an effective information services program and for evaluating the information service provided.

Teaching Electronic Literacy - A Concepts-Based Approach for School Library Media Specialists (Hardcover, New): Kathleen W... Teaching Electronic Literacy - A Concepts-Based Approach for School Library Media Specialists (Hardcover, New)
Kathleen W Craver
R2,141 Discovery Miles 21 410 Ships in 10 - 15 working days

School library media specialists will find this concepts-based approach to teaching electronic literacy an indispensable basic tool for instructing students and teachers. It provides step-by-step instruction on how to find and evaluate needed information from electronic databases and the Internet, how to formulate successful electronic search strategies and retrieve relevant results, and how to interpret and critically analyze search results. The chapters contain a suggested lesson plan and sample assignments for the school library media specialist to use in teaching electronic literacy skills to students and teachers. Dr. Kathleen W. Craver, a nationally recognized specialist in technology in the library media center, identifies the universal concepts of electronic literacy and provides the library media specialist with the rationales, background, methods, and model assignments to teach students and faculty to become proficient and critical users of electronic information technologies. At the beginning of each chapter, Craver furnishes a rationale for change that school library media specialists can use to justify these essential modifications to their teaching curriculum. Chapters include: The Structure of Electronic Information; The Common Vocabulary and Characteristics of Electronic Resources; Formulating Electronic Search Strategies; The Physical Arrangement of Information; Choosing Appropriate On-Site and Remote Electronic Libraries; Choosing Appropriate Electronic Databases; Internet Search Tools and Techniques; Identifying Electronic Resources; On-Site Electronic Records Access; Using Primary Electronic Resources; and Evaluating Electronic Sources. The Appendix contains a listof principal vendors. A glossary of terms and a bibliography of suggested reading complete the work. This basic teaching guide provides the media specialist with all the tools necessary to help novice users to be successful and avoid the frustration of electronic database searching and retrieval.

Catalogue of the Library of a Collector and Amateur (Hardcover): Francis Suydam 1828-1886 Hoffman, Joseph 1821-1881 Sabin Catalogue of the Library of a Collector and Amateur (Hardcover)
Francis Suydam 1828-1886 Hoffman, Joseph 1821-1881 Sabin
R1,110 Discovery Miles 11 100 Ships in 12 - 19 working days
The Public Library Service - IFLA/UNESCO Guidelines for Development (Hardcover, Reprint 2013): Philip Gill The Public Library Service - IFLA/UNESCO Guidelines for Development (Hardcover, Reprint 2013)
Philip Gill
R3,534 Discovery Miles 35 340 Ships in 12 - 19 working days

"The Public Library Service: IFLA/UNESCO Guidelines for Development" have been framed to provide assistance to librarians in any situation to develop an effective public library service meeting the needs of their local community.

Philip Gill, Chair of the IFLA Working Group which prepared these new guidelines, said: "The publication of these new IFLA/UNESCO Guidelines for Public Libraries, following wide consultation, present librarians worldwide with standards and guidelines which will help them develop public libraries relevant to the information age. In this exciting and complex information world, it is vitally important for those in search of knowledge, information and creative... experience that they succeed. I believe that these guidelines will help public librarians around the world meet that challenge."

Inclusion of examples of provision from around the world provides snapshots of what is happening in public libraries in many different countries and a glimpse of imaginative solutions to specific challenges.

These guidelines are essential reading for everyone involved in the provision of public libraries and will become an invaluable reference tool for public library development and planning.

Oclc 1967:1997 - Thirty Years of Furthering Access to the World's Information (Hardcover): K.Wayne Smith Oclc 1967:1997 - Thirty Years of Furthering Access to the World's Information (Hardcover)
K.Wayne Smith
R4,490 Discovery Miles 44 900 Ships in 12 - 19 working days

In OCLC 1967--1997: Thirty Years of Furthering Access to the World's Information, you'll see how libraries, librarians, and librarianship have changed dramatically since the late sixties, when OCLC was founded as a nonprofit, membership, computer library service and research organization. You'll also see how far information professionals have come in their common crusade to provide access to the ever-expanding body of information worldwide. OCLC 1967--1997 gives you both a look back and a look forward across thirty years of continuous technological change as OCLC grows from an Ohio network of 54 academic libraries to a global network of 26,000 libraries in 65 countries. Eighteen experienced authors give you a panoramic overview and specific insight into OCLC as both a membership organization and a provider of computer services. You'll see how libraries and librarians have an institutionalized voice for libraries in OCLC's strategic directions. And, you'll better understand how the shared commitment of OCLC members to the ideals of research, scholarship, and education has created a unique library resource--WorldCat--which has become the most consulted database in higher education. Specifically, you'll read about: the changing tasks of cataloging, from automatic processing of print materials to the new challenges of electronic metadata the revolution in reference services and resource sharing OCLC in Asia Pacific, Europe, and Latin America today's leading-edge electronic libraries--GALILEO and the CIC VEL research at OCLC the new electronic scholarshipOCLC 1967--1997 is for library professionals in libraries of all types. It is a definitive guidebook to today's OCLC and to all those who are helping their libraries and staffs deal with the challenges and opportunities of the Information Age.

Educational Media and Technology Yearbook - Volume 38 (Hardcover, 2014): Michael Orey, Stephanie A. Jones, Robert Maribe Branch Educational Media and Technology Yearbook - Volume 38 (Hardcover, 2014)
Michael Orey, Stephanie A. Jones, Robert Maribe Branch
R3,705 Discovery Miles 37 050 Ships in 12 - 19 working days

The latest edition of the Educational Media and Technology Yearbook, from the Association for Education, Communication and Technology (AECT), notes the most current trends in the field of learning design and technology, taking into account the implications for both formal and informal learning. Pivotal research and discussion surrounding educational trends, leadership, organizations and programs have all been updated from volume 37. Chapters train their focus on graduate and professional goals, including an analysis of doctoral programs in educational technology and new collaborative learning platforms. Library science is a featured component of this analysis and Library Science programs are featured prominently in this analysis. This edition also features new content on mediagraphy.

Notes Used on Catalog Cards - A List of Examples (Hardcover, New edition): Olive Swain Notes Used on Catalog Cards - A List of Examples (Hardcover, New edition)
Olive Swain
R1,836 Discovery Miles 18 360 Ships in 10 - 15 working days

Provides a classified collection of sample notes for use on catalog cards which will help catalogers phrase quickly and keep relative consistency in expression.

Digital Codicology - Medieval Books and Modern Labor (Hardcover): Bridget Whearty Digital Codicology - Medieval Books and Modern Labor (Hardcover)
Bridget Whearty
R1,750 Discovery Miles 17 500 Ships in 12 - 19 working days

Medieval manuscripts are our shared inheritance, and today they are more accessible than ever—thanks to digital copies online. Yet for all that widespread digitization has fundamentally transformed how we connect with the medieval past, we understand very little about what these digital objects really are. We rarely consider how they are made or who makes them. This case study-rich book demystifies digitization, revealing what it's like to remake medieval books online and connecting modern digital manuscripts to their much longer media history, from print, to photography, to the rise of the internet. Examining classic late-1990s projects like Digital Scriptorium 1.0 alongside late-2010s initiatives like Bibliotheca Philadelphiensis, and world-famous projects created by the British Library, Corpus Christi College Cambridge, Stanford University, and the Walters Art Museum against in-house digitizations performed in lesser-studied libraries, Whearty tells never-before-published narratives about globally important digital manuscript archives. Drawing together medieval literature, manuscript studies, digital humanities, and imaging sciences, Whearty shines a spotlight on the hidden expert labor responsible for today's revolutionary digital access to medieval culture. Ultimately, this book argues that centering the modern labor and laborers at the heart of digital cultural heritage fosters a more just and more rigorous future for medieval, manuscript, and media studies.

Library automation and networking - New tools for a new identity / L'automatisation et les reseaux de bibliotheques - de... Library automation and networking - New tools for a new identity / L'automatisation et les reseaux de bibliotheques - de nouveaux outils pour une identite nouvelle - European conference, 9-11 May 1990, Brussels. [European Conference for Library Automation and Networking] / Conference Europeenne pour l'Automatisation et les Reseaux de Bibliotheques, 9-11 May 1990, Bruxelles (Hardcover, Reprint 2017)
Herman Liebaers, 1990, Bruxelles> European Conference on Library Automation and Networking <1
R3,879 Discovery Miles 38 790 Ships in 12 - 19 working days

The promotion of library services in European countries requires co-ordinated use of new technologies and co-operation. To implement this the European Commission has devised a plan of action for libraries. This plan and questions relating to the use of new technologies in libraries were presented at this European conference. In all, some 42 papers covered such topics as new technologies and data collecting for preservation, networking between publishers, distributors and libraries, data and access, co-operative library systems and more. To give a world perspective, a video-conference enabled ten European, American and Japanese librarians to exchange their views and experience on the impact of new technologies on libraries in their countries - these discussions are also included.

The Vinland Map and the Tartar Relation - New Edition (Hardcover, New Ed): R.A. Skelton, Thomas E. Marston, George D. Painter The Vinland Map and the Tartar Relation - New Edition (Hardcover, New Ed)
R.A. Skelton, Thomas E. Marston, George D. Painter
R2,883 Discovery Miles 28 830 Ships in 12 - 19 working days

The Vinland Map, dated to about A.D. 1440 - at least fifty years before Columbus landed in the Americas - is a unique map of the world that shows an outline of the northeast American coast and a legend describing its discovery in about 1000 by Leif Eiriksson, the Norseman from Greenland. The map was published by Yale University Press in 1965 and generated an enormous amount of debate. Chemical analysis of the ink later suggested that the map might be a forgery, but recent appraisals of both scientific and humanist evidence argue that it is indeed authentic. Now, on the thirtieth anniversary of its original publication, here is this classic of historical cartography in a new edition. It reprints unaltered the original text on the Vinland Map and an account of Friar John of Plano Carpini's mission to the Mongols from 1245 to 1247 (the Tartar Relation), with which the map had at some stage been bound. To this have been added a new introduction by George D. Painter, sole survivor of the original team of editors, who discusses the verification of the map's authenticity; a new essay by Wilcomb E. Washburn, director of the Smithsonian's American Studies Program, on the map's provenance and scientific testing; and a new discussion of the map's compositional and structural aspects by Thomas A. Cahill and Bruce H. Kusko, of the Crocker Historical and Archaeological Projects at the University of California, Davis. There is also an account by the rare-book dealer Laurence C. Witten II, who died while this new edition was in preparation, of his acquisition of the map in 1957.

International Resource Book for Libraries Serving Disadvantaged Persons (Hardcover, Reprint 2013): Joanne Locke, Nancy M Panella International Resource Book for Libraries Serving Disadvantaged Persons (Hardcover, Reprint 2013)
Joanne Locke, Nancy M Panella; Contributions by Margaret Girolami
R3,527 Discovery Miles 35 270 Ships in 12 - 19 working days

The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.

Advances in Library Administration and Organization (Hardcover): Gerard B McCabe, Bernard Kreissman Advances in Library Administration and Organization (Hardcover)
Gerard B McCabe, Bernard Kreissman
R3,443 Discovery Miles 34 430 Ships in 12 - 19 working days

Intended for librarians and library managers in academic institutions, this series aims to cover advances in library administration and organization. The collected articles draw upon practical situations to illustrate administrative principles.

Designing Library Space for Children (Hardcover): Ingrid Bon, Andrew Cranfield, Karen Latimer Designing Library Space for Children (Hardcover)
Ingrid Bon, Andrew Cranfield, Karen Latimer
R3,582 Discovery Miles 35 820 Ships in 10 - 15 working days

In recent years the library community has seen a renewed interest in library architecture and design. This is due to the change of focus from content and collection development to how libraries engage with their users in a digital age. This means that librarians, architects, politicians and patrons must develop new visions, concepts and ideas for the design and building of libraries. This book brings together a number of articles based on presentations from the IFLA World Congress 2009: historical view of the development of children's libraries over the last century, a look at how children use new media, libraries of the future, innovative design projects for children's libraries from around the world. current theme historical view and new projects

Minor Ballet Composers - Biographical Sketches of Sixty-Six Underappreciated Yet Significant Contributors to the Body of West... Minor Ballet Composers - Biographical Sketches of Sixty-Six Underappreciated Yet Significant Contributors to the Body of West (Hardcover)
William E. Studwell, Bruce R. Schueneman
R4,466 Discovery Miles 44 660 Ships in 12 - 19 working days

While most music lovers are familiar with the famous scores of Tchaikovsky, Delibes, and Stravinsky, many other lesser-known composers also wrote for the ballet. Several of these composers wrote almost exclusively for the ballet--and all enriched the world of dance. Minor Ballet Composers presents biographical sketches of 66 underappreciated ballet composers of the 19th and 20th centuries from around the world, along with selected stories from the ballets they helped create. While the composers'contributions to ballet music are emphasized, all aspects of their lives and works are touched upon. Plot summaries and excerpts from reviews of many of the ballets are also provided. Other topics of interest you'll find covered in Minor Ballet Composers include: Les Six: Darius Milhaud, Louis Durey, Georges Auric, Arthur Honegger, Francis Poulenc, and Germaine Tailleferre--and their relationship with Erik Satie and Jean Cocteau how politics, revolutions, and wars have affected composers and their works who studied with whom; who collaborated with whom schools, movements, and musical renaissance the importance of opera to ballet music the relationship between film scores and ballet music which books, plays, stories, and folk tales certain ballets are based upon where many of these ballets premieredMinor Ballet Composers emphasizes the importance of second-tier composers and their influence on the rich tradition of music written for the dance (though in some cases the music was appropriated for the ballet from other original designs). The gathering of these composers in a single volume in appreciation of their ballet music, with a glossary of choreographers and an index of ballet titles, makes this book a useful volume for ballet aficionados, music librarians, musicians, and others interested in dance and dance music.

Research Anthology on Applying Social Networking Strategies to Classrooms and Libraries, VOL 4 (Hardcover): Information R... Research Anthology on Applying Social Networking Strategies to Classrooms and Libraries, VOL 4 (Hardcover)
Information R Management Association
R9,765 Discovery Miles 97 650 Ships in 10 - 15 working days
Archival Silences - Missing, Lost and, Uncreated Archives (Paperback): Michael Moss, David Thomas Archival Silences - Missing, Lost and, Uncreated Archives (Paperback)
Michael Moss, David Thomas
R1,263 Discovery Miles 12 630 Ships in 9 - 17 working days

Archival Silences demonstrates emphatically that archival absences exist all over the globe. The book questions whether benign 'silence' is an appropriate label for the variety of destructions, concealment and absences that can be identified within archival collections. Including contributions from archivists and scholars working around the world, this truly international collection examines archives in Australia, Brazil, Denmark, England, India, Iceland, Jamaica, Malawi, The Philippines, Scotland, Turkey and the United States. Making a clear link between autocratic regimes and the failure to record often horrendous crimes against humanity, the volume demonstrates that the failure of governments to create records, or to allow access to records, appears to be universal. Arguing that this helps to establish a hegemonic narrative that excludes the 'other', this book showcases the actions historians and archivists have taken to ensure that gaps in archives are filled. Yet the book also claims that silences in archives are inevitable and argues not only that recordkeeping should be mandated by international courts and bodies, but that we need to develop other ways of reading archives broadly conceived to compensate for absences. Archival Silences addresses fundamental issues of access to the written record around the world. It is directed at those with a concern for social justice, particularly scholars and students of archival studies, history, sociology, international relations, international law, business administration and information science.

A Library Miscellany (Hardcover): Claire Cock-Starkey A Library Miscellany (Hardcover)
Claire Cock-Starkey
R302 R282 Discovery Miles 2 820 Save R20 (7%) Ships in 12 - 19 working days

What can be found in the Vatican's Secret Archive? How many books did Charles Darwin's library aboard the Beagle hold? Which library is home to a colony of bats? Bursting with potted histories, quirky facts and enlightening lists, this book explores every aspect of the library, celebrating not only these remarkable institutions but also the individuals behind their awe-inspiring collections. From the ancient library at Alexandria to the Library of Congress in Washington DC, A Library Miscellany explores institutions both old and new, from the university library to that of the humble village. It opens the door to unusual collections such as herbaria, art libraries, magic libraries and even the library of smells, and charts the difficulties of cataloguing books deemed to be subversive, heretical, libellous or obscene. Packed with unusual facts and statistics, this is the perfect volume for library enthusiasts, bibliophiles and readers everywhere.

Reference Services for Archives and Manuscripts (Hardcover): Laura B. Cohen Reference Services for Archives and Manuscripts (Hardcover)
Laura B. Cohen
R4,478 Discovery Miles 44 780 Ships in 12 - 19 working days

Like their librarian colleagues, reference archivists mediate between the user and the source material. However, given the nature of archival materials and of their holding repositories, unique issues arise. While such matters as provenance and original order and access and security continue to be vital underpinnings of their work, a myriad of other issues comes into play as reference archivists attempt to balance the competing demands of donors, researchers, the public, and the press. From the creation and dissemination of finding aids for electronic resources to the implementation of marketing strategies to increase support and strengthen service, Reference Services for Archives and Manuscripts shows you how to thrive in the changing world of archival reference. Intended to foster an appreciation of the issues both within and beyond the field of archives, Reference Services for Archives and Manuscripts reveals that today's archivist is straddling the world of the traditional with the world of the new. The book establishes its value as it guides you through new concerns such as how to: take advantage of technological developments in appraisal, accession, and preservation address copyright, privacy, and funding issues for electronic resources mount archival cataloging records on local and wide-area databases create a publicly available site on the Internet improve in-house access tools, professional abilities, and the caliber of public service address security issues and respond to theftReference Services for Archives and Manuscripts also helps you by preparing you for changes in the relationship between archivist and researcher that will inevitably occur with further changes in technology. Other vital issues discussed are improved access for unserved and underserved groups, a revision in ethical codes, and the ability of archivists to become more customer-centered.

Sorting Out the Web - Approaches to Subject Access (Hardcover): Candy Schwartz Sorting Out the Web - Approaches to Subject Access (Hardcover)
Candy Schwartz
R2,218 Discovery Miles 22 180 Ships in 10 - 15 working days

Search engines, subject gateways, descriptive metadata, Web cataloging--everyone is looking for ways to support information discovery and retrieval on the Internet. To become full partners in new digital access ventures, library and information professionals need to be familar with effective tools and stategies, and need to make decisions about what is appropriate for different resources, settings and communities. This book takes a look at what has been done in providing subject access to networked resources, and what is around the corner. Accompanies by ample illustrations and complementary online material, topics include: Metadata, as a potentiator of subject description; classification schemes and directories; alphabetical subject engines in all their variety; and trends in subject decription and access. A book directed to information professional, educators, and students involved in Web design, cataloging, indexing, reference, and information retrieval.

Interlibrary Loan/Document Delivery and Customer Satisfaction - Strategies for Redesigning Services (Hardcover): Pat L.... Interlibrary Loan/Document Delivery and Customer Satisfaction - Strategies for Redesigning Services (Hardcover)
Pat L. Weaver-Meyers, Wilbur A. Stolt, Yem S Fong
R4,486 Discovery Miles 44 860 Ships in 12 - 19 working days

This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to better understand service needs and shows them where to best allocate resources. The volume includes current reports on workload and staffing in ILL, analysis of current ILL statistical software packages, reports of on-site software development, and suggestions for the future of ILL/DD services. As ILL and DD are the fastest growing services in academic libraries, having a tool that provides so much comparative data on service quality, efficiency, and effectiveness is crucial for librarians in search of solutions to an array of ILL/DD problems.Interlibrary Loan/Document Delivery and Customer Satisfaction is a valuable resource for academic librarians, public and special librarians struggling with ILL/DD issues, DD providers (commercial or otherwise), and students in the field of library and information studies. Readers become immersed in the issues as this book: describes the development of local software to reduce the tedious tasks involved in request fulfillment, freeing office personnel to tackle more difficult requests analyzes how important delivery speed is to academic ILL/DD requestors and suggests when investing additional resources in improving delivery speed may be a waste of money provides comparative data on how many requests can be processed by the typical ILL office staff member debunks some long-held assumptions about delivery speed sets guidelines for efficiency and effectiveness proposes two strategies for redesigning ILL services to incorporate new developments in technology and innovative approaches toward long-standing, traditional servicesInterlibrary Loan/Document Delivery and Customer Satisfaction is useful not only to administrators interested in redesigning ILL and DD, but also to other libraries interested in comparing the speed and effectiveness of their service with some positively evaluated services provided by high-volume libraries. The software review helps providers implement the best choice of software for their offices and provides in-depth discussions about the strategies needed to further develop one's own software to reduce workload. At a time when the tenets of Total Quality Management and customer satisfaction are the focus of many managers, interlibrary loan and document delivery are transforming from peripheral services to primary services in the academic library. Interlibrary Loan/Document Delivery and Customer Satisfaction reflects the convergence of these trends and provides a great snapshot of services provided by a representative group of academic libraries.

Interlibrary Loan/Document Delivery and Customer Satisfaction - Strategies for Redesigning Services (Paperback): Pat L.... Interlibrary Loan/Document Delivery and Customer Satisfaction - Strategies for Redesigning Services (Paperback)
Pat L. Weaver-Meyers, Wilbur A. Stolt, Yem S Fong
R1,285 Discovery Miles 12 850 Ships in 12 - 19 working days

This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to better understand service needs and shows them where to best allocate resources. The volume includes current reports on workload and staffing in ILL, analysis of current ILL statistical software packages, reports of on-site software development, and suggestions for the future of ILL/DD services. As ILL and DD are the fastest growing services in academic libraries, having a tool that provides so much comparative data on service quality, efficiency, and effectiveness is crucial for librarians in search of solutions to an array of ILL/DD problems. Interlibrary Loan/Document Delivery and Customer Satisfaction is a valuable resource for academic librarians, public and special librarians struggling with ILL/DD issues, DD providers (commercial or otherwise), and students in the field of library and information studies.Readers become immersed in the issues as this book: describes the development of local software to reduce the tedious tasks involved in request fulfillment, freeing office personnel to tackle more difficult requests analyzes how important delivery speed is to academic ILL/DD requestors and suggests when investing additional resources in improving delivery speed may be a waste of money provides comparative data on how many requests can be processed by the typical ILL office staff member debunks some long-held assumptions about delivery speed sets guidelines for efficiency and effectiveness proposes two strategies for redesigning ILL services to incorporate new developments in technology and innovative approaches toward long-standing, traditional services Interlibrary Loan/Document Delivery and Customer Satisfaction is useful not only to administrators interested in redesigning ILL and DD, but also to other libraries interested in comparing the speed and effectiveness of their service with some positively evaluated services provided by high-volume libraries.The software review helps providers implement the best choice of software for their offices and provides in-depth discussions about the strategies needed to further develop one's own software to reduce workload. At a time when the tenets of Total Quality Management and customer satisfaction are the focus of many managers, interlibrary loan and document delivery are transforming from peripheral services to primary services in the academic library. Interlibrary Loan/Document Delivery and Customer Satisfaction reflects the convergence of these trends and provides a great snapshot of services provided by a representative group of academic libraries.

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