This book provides comprehensive coverage of the latest research on multiple criteria research analysis (MCDA) and related areas, gathering a collection of high-quality chapters prepared by leading scholars in the field. By covering the established streams in MCDA research and simultaneously exploring new and emerging areas of application, it offers a unique reference resource for the future development of MCDA. The book approaches MCDA as one of the most active areas in operations research and management science (OR/MS). It presents not only the significant advances achieved to date, but also the new opportunities and challenges arising for both the theory and practice of MCDA. Among many others, the book addresses behavioral and conceptual aspects of decision aiding and decision making, problem structuring issues in the framework of new technological and socio-economic advances, methodological and algorithmic advances for analytical modeling and decision aiding, as well as a number of new application areas in engineering, business, and the social sciences.

Working through 7 practical steps, you will be able to identify and reduce your biggest risks so you can get evidence-based confidence to move forward:

• Do you have a new product or business idea but don’t know where to start?
• Do you want to know if your idea works before you’ve wasted too much time or money?
• Do you want to harness the power of lean thinking to move quicker and faster?

YOUR COMPLETE GUIDE TO STRATEGY. PLAIN AND SIMPLE. The Financial Times Guide to Strategy is your unbeatable reference on strategy. It offers an incisive overview of both corporate level and business unit level strategy, an A to Z of the world's leading strategic thinkers and introduces the key strategic tools and techniques you need to develop your own strategy. Based on long experience and on conversations with leading strategists around the world, Richard Koch helps you discover each critical step in creating, delivering and understanding successful strategy. The fifth edition of this bestselling book is your easy-to-read, jargon-free guide to the strategic models and thinkers you really need to know about. Updated with new tools and examples, The Financial Times Guide to Strategy shows you which questions to ask, how to go about answering them, and then what action to take. This is the smartest and most readable strategy guide available anywhere.

Through an exclusive focus on public policy advocacy, Dalton and Butler offer practical guidance for determining the fundamental issues that make up a controversy and what expectations public audiences will have for advocacy based on the issues and the burdens of advocates challenging or defending the status quo. Through examples that span a wide range of advocacy situations and subjects of contemporary importance, the authors build a framework for public policy advocacy that is organic to the communication discipline, recover and refresh foundational lessons about the uses of evidence, and provide critical questions that can be used to develop and communicate policy proposals that are sensible and appealing. Written in an accessible, respectful, and motivational style, the book is suitable for students of debate, professionals who function as advocates, and people who wish to voice their opinion.

This book provides research results and shares experiences in the area of supply chain management. It addresses topics such as risk reduction of lesser marginal profits, disrupted supply chain management, and potential points of business failure. This book explores the "new normal" of the business supply chain. The didactic approach informs global enterprises on how to deal with the most significant issues in the current supply chain management. The book shows an in-depth analysis of post-COVID opportunities and challenges and acts as an initiative for readers to understand the risks, opportunities, and concerns resulting from the pandemic situation and is a key driver for business management among industry professionals and enterprises. Readers will learn new insights and procedures to better manage multitier supply chains, predictability, and estimation of binding capacity. The book details modeling and technology-based customer demand and response management solutions. New techniques, methods, and perspectives dealing with the estimation, acceleration or deceleration, and flexibility of logistics capacity are particularly emphasized throughout the manuscript. Real-world cases dealing with various aspects of the new normal for supply chains are analyzed. The book is useful for industry professionals and enterprise firms in business management to effectively understand risks, opportunities, and concerning the pandemic situation.

The book is divided into three relatively coherent sections that focus on understanding the emergence of (un)ethical decisions and behaviors in our work and social lives by adopting a psychological framework. The first section focuses on reviewing our knowledge with respect to the specific notions of ethical behavior and corruption. These chapters aim to provide definitions, boundary conditions and suggestions for future research on these notions. The second section focuses on the intra-individual processes (affect, cognition and motivation) that determine why and how people display unethical behavior and are able to justify this kind of behavior to a certain extent. In these chapters the common theme is that given specific circumstances psychological processes are activated that bias perceptions of ethical behavior and decision making. The third section explores how organizational features frame the organizational setting and climate. These chapters focus on how employment of sanctions, procedurally fair leadership and a general code of conduct shapes perceptions of the organizational climate in ways that it becomes clear to organizational members how just, moral and retributive the organization will be in case of unethical behavior.

This book offers a comprehensive and readable introduction to modern business and data analytics. It is based on the use of Excel, a tool that virtually all students and professionals have access to. The explanations are focused on understanding the techniques and their proper application, and are supplemented by a wealth of in-chapter and end-of-chapter exercises. In addition to the general statistical methods, the book also includes Monte Carlo simulation and optimization. The second edition has been thoroughly revised: new topics, exercises and examples have been added, and the readability has been further improved. The book is primarily intended for students in business, economics and government, as well as professionals, who need a more rigorous introduction to business and data analytics - yet also need to learn the topic quickly and without overly academic explanations.

Recent years have seen a radical upheaval in use of IT in the service and financial sectors. The turbulent conditions created by economic deregulation, political re-regulation and privatisation have produced considerable challenges to the effective and efficient management of IT. Managers Divided is concerned with the use and development of IT in commercial organisations. Its particular focus is on the major shifts that are taking place in the management and use of IT in organisations struggling to come to terms with a rapidly changing market and regulatory environments. It examines the deeply political nature of IT management, innovation and change. The authors analyse the shift from a technology-led to a strategic and marketing-led use of IT. They study the use and development of IT through detailed localised studies of management practice that are understood to be influenced by, and have consequences for, broader socio-political, economic, organisational, and technological conditions. Graduates and undergraduates studying corporate and strategic management, management information systems, work and employment gender research, organisation studies and finance will find this book an invaluable asset. Information Systems specialists and practitioners in financial services will find the book a useful source of information.

Imagine a world with great leadership. What would that world be like? Would it be a better world or a worse one? Now ratchet great leadership up to exceptional leadership and suddenly we have cause for optimism. But how do we design exceptional leadership, and would we even know it if we saw it? Traditional paradigms of leadership have celebrated decisive top-down control and analytical decision-making. But times are changing. The world is more connected, complex, fluid and interdependent. This book debunks the myth that leaders need to be creative like designers to apply Design Thinking. Applying design approaches and practices to organizational leadership is not just about its leaders becoming more creative. It is definitely not about the person at the top coming up with the grand answer. Design thinking starts with the 'pain point' related to the problem you are trying to solve. You get to the heart of the issue. It is a collaborative effort that neatly leads stakeholders and representatives affected by the problem to design novel leadership solutions that actually work. This collection of stories, examples and narratives about exceptional leadership by design provides readers of all levels of experience with tangible, real, and heartfelt examples of how the design process can be applied to leadership. It will show how we: Inform great leadership with design Strengthen our own leadership by design Redesign hero leadership for more inclusivity Redesign organizations for Fe+Male leadership synergy Design leadership for a VUCA world Design flow-based leadership Design organizations that build resilient leadership Design leadership for innovation Design culturally intelligent leadership Build leadership into our spaces and places

The Strategic Decision Challenge edited by David Hussey A sound base in analysis and method is a cornerstone to achieving a successful business strategy. With the benefit of hindsight is it possible to see that for decades many organizations have not achieved the degree of success which they sought in their strategic moves. This book seeks to give insights into this important area and to build bridges to other sources of information. The historical evidence for the success and failure of strategic decisions over the last thirty years is examined, along with consideration for why so many strategic moves are subsequently reversed. Possible causes are explored, and a close examination is made of issues of misperceptions of the business environment, poor analysis and lack of creative thinking. Many aspects of improving strategic decisions are also dealt with. A glossary of techniques for strategic analysis is also included. Following on from previous volumes in the series, this book brings together international contributions to identify the third 'pillar' of creating a successful business strategy, namely, the strategic decision challenge. The Strategic Decision Challenge is the third volume in the Wiley Series in Contemporary Strategic Concerns. Previously published in the series are The Implementation Challenge and The Innovation Challenge.

In recent years there has been considerable interest in emotional intelligence. Drawing upon a rich theoretical and philosophical tradition, the author explains the concept and process of emotional production and how this works in gratifying, aversive and hierarchical situations as well as irreversible situations and situations of failure and success. This will provide a powerful framework for understanding the importance of emotional logic in relation to decision making and self-management and includes a number of compelling case studies.

Performing Governance sets out a new framework to assess the performance of partnerships and examines what these actually deliver. This is applied to three areas of New Labour's welfare policy; child safeguarding, urban regeneration and the modernisation of health and social care. This book contributes to understanding governance under New Labour.

Remove built-in supply chain weak points to more effectively balance supply and demand Demand-Driven Inventory Optimization and Replenishment shows how companies can support supply chain metrics and business initiatives by removing the weak points built into their inventory systems. Beginning with a thorough examination of Just in Time, Efficient Consumer Response, and Collaborative Forecasting, Planning, and Replenishment, this book walks you through the mathematical shortcuts set up in your management system that prevent you from attaining supply chain excellence. This expanded second edition includes new coverage of inventory performance, business verticals, business initiatives, and metrics, alongside case studies that illustrate how optimized inventory and replenishment delivers results across retail, high-tech, men's clothing, and food sectors. Inventory optimization allows you to avoid out-of-stock situations without impacting the bottom line with excessive inventory maintenance. By keeping just the right amount of inventory on hand, your company is better able to meet demand without sacrificing the cost-effectiveness of other supply chain strategies. The trick, however, is determining "just the right amount" and this book provides the background and practical guidance you need to do just that. * Examine the major supply chain strategies of the last 30 years * Remove the shortcuts that prohibit supply chain excellence * Optimize your supply/demand balance in any vertical * Overcome systemic weaknesses to strengthen the bottom line Inventory optimization is benefitting companies around the world, as exemplified here by case studies involving Matas, PWT, Wistron, and Amway. When inefficiencies are built into the system, it's only smart business to identify and remove them and implement a new streamlined process that runs like a well-oiled machine. Demand-Driven Inventory Optimization and Replenishment is an essential resource for exceptional supply chain management.

The global medical and scientific communities need to standardize methodologies and agree on minimum criteria to permit inter-study comparisons. This book develops such standards, presenting a series of recommendations that represent the first codification of the manner in which studies should be executed.

This book aims to provide relevant theoretical frameworks and the latest empirical research findings in Internet of Things (IoT) in Management Science and Operations Research. It starts with basic concept and present cases, applications, theory, and potential future. The contributed chapters to the book cover wide array of topics as space permits. Examples are from smart industry; city; transportation; home and smart devices. They present future applications, trends, and potential future of this new discipline. Specifically, this book provides an interface between the main disciplines of engineering/technology and the organizational, administrative, and planning capabilities of managing IoT. This book deals with the implementation of latest IoT research findings in practice at the global economy level, at networks and organizations, at teams and work groups and, finally, IoT at the level of players in the networked environments. This book is intended for professionals in the field of engineering, information science, mathematics, economics, and researchers who wish to develop new skills in IoT, or who employ the IoT discipline as part of their work. It will improve their understanding of the strategic role of IoT at various levels of the information and knowledge organization. The book is complemented by a second volume of the same editors with practical cases.

This book provides a new point of view on the subject of the management of uncertainty. It covers a wide variety of both theoretical and practical issues involving the analysis and management of uncertainty in the fields of finance, management and marketing. Audience: Researchers and professionals from operations research, management science and economics.

"The recent rash of corporate scandals--and the ensuing financial ruin of companies and their stockholders -- proves that even the bluest of blue chip businesses cannot bank on the blind faith of consumers and investors. More than ever, corporations must rebuild, restore, and strengthen bonds of trust. Al Golin has helped create trust strategies for global business leaders including The Walt Disney Company, Hewlett-Packard, McDonald's, Toyota, Owens-Corning, and many others. " Trust or Consequences" shows what makes such strategies work, and reveals the eye-opening results of a survey of over 700 business professionals. This essential book reveals how to:

* create an effective trust strategy

* determine the impact of trust issues on stakeholders

* assess trust-building performance and calculate the difficulty of restoring trust

* create a ""trust bank"" for saving deposits of good will to draw on as needed

"Trust or Consequences" offers tools for identifying trust opportunities, as well as numerous inside accounts of trust-building successes and failures by high-profile organizations and leaders. Filled with provocative ideas about why many companies overlook trust issues, " Trust or Consequences "brings the subject to center stage -- where it must remain if companies are to regain stakeholder loyalty and competitive advantage."

"When Wilbur and Orville Wright executed the first successful manned flight on December 17th, 1903, they stunned the world. Man could fly Where had these two brothers come from? The impact was astonishing. (Imagine if Neil Armstrong had landed on the moon in a craft he built himself and paid for with a part-time job )

In ushering in the age of flight, the Wright brothers got past numerous obstacles the world's other scientists hadn't even begun to tackle. " The Wright Way" defines seven essential problem-solving principles the brothers used in accomplishing this enormous feat, and shows readers how to apply them to common business problems. The book presents practical, inspirational principles for achievement, including:

* Hammering out problems through constructive conflict

* Addressing the toughest issues -- or ""worst things"" -- first

* Achieving perfection through ""inveterate tinkering""

* Pursuing useful knowledge through ""forever learning""

The book gives business leaders and managers constructive tips they can use to tackle their most difficult -- and rewarding -- challenges and opportunities. A perfect combination of savvy management guidance and historical adventure story, "The Wright Way" shows readers how to make their business soar when others can't even get off the ground."

According to the Project Management Institute, over 80 percent of a project manager's job is communication--yet most project management books hardly discuss it. Certified project management professional G. Campbell explains how to ensure every component of a project is understood by the people responsible for execution to drive your project to completion and success. Communications Skills for Project Managers does this by focusing on communication skills such as how to: keep those on the project team--as well as upper management--involved and informed; establish a plan for communication; effectively present to stakeholders; compete with other initiatives within the organization; convey reasons for change; and more. Even a project that is brought in on time and on budget can be considered a failure if those outside the project team weren't kept informed about progress and goals. This important guide provides practical advice and strategies for overcoming shifting organizational priorities, constantly evolving expectations, and leadership turnover through the power of clear communication to consistently produce results.

"From tragic accidents to public relations fiascos, we live in an increasingly crisis-ridden society. In fact, half of the major industrial accidents of the past century occurred in the last 20 years. Incidents such as Bhopal and the Exxon Valdez have become embedded in our consciousness, cultural icons of the worst sort. Other crises, less devastating but with serious impact on their businesses, occur almost daily. Why is this--and what can be done to reverse this disturbing trend? According to Ian Mitroff, one of the world's leading experts on crisis management, the rise in the crisis rate is due to an ingrained ""it-can't happen-to-us"" mentality--which, in turn, leads to a total lack of preparedness for crises. His solution? Find out in Managing Crises Before They Happen. This fascinating book provides readers with a powerful framework that will help them: * Recognize the early warning signals that almost always precede a crisis * Focus on the big picture, not just the details * Avoid becoming either the victim or the villain in a crisis situation * Understand the importance of personal character, corporate culture, and thinking outside the box to effective crisis management * Learn from one crisis things that can prevent or ameliorate the next."