'Learning through Knowledge Management' provides an insightful overview of the main issues integrating learning and Knowledge Management. It offers a rich resource of case examples that highlight Knowledge Management in practice. The text explores and defines learning and Knowledge Management concepts, and deals with the elements that play an important part in determining implementation success in the organization. The chapters present a managerially oriented discussion of the following key areas: * The role of processes in managing knowledge* The behavioural side of Knowledge Management * Leadership reflexes for knowledge management success* The key features of Information Technology required for Knowledge Management* The future of Knowledge Management as part of organization management.There are many case studies which include: British Airways BP Amoco Ford Hewlett Packard Xerox Swedish Police IBM The case studies encompass a diverse and broad range of sectors, maturity of practice, problems and approaches to Knowledge Management.

Tavistock Press was established as a co-operative venture between the Tavistock Institute and Routledge & Kegan Paul (RKP) in the 1950s to produce a series of major contributions across the social sciences. This volume is part of a 2001 reissue of a selection of those important works which have since gone out of print, or are difficult to locate. Published by Routledge, 112 volumes in total are being brought together under the name The International Behavioural and Social Sciences Library: Classics from the Tavistock Press. Reproduced here in facsimile, this volume was originally published in 1973 and is available individually. The collection is also available in a number of themed mini-sets of between 5 and 13 volumes, or as a complete collection.

This book presents a selection of current research results in the field of intelligent systems and draws attention to their practical applications and issues connected with the areas of decision-making, economics, business and finance. The nature of the contributions is interdisciplinary - combining psychological and behavioural aspects with the theory and practice of decision-support, design of intelligent systems and development of machine learning tools. The authors, among other topics, discuss the multi-expert evaluation with intangible criteria, suggest a redefinition of the standard multiple-criteria decision-making framework, propose novel methods for causal map analysis and new feature selection methods. The topics are selected to stress the potential of the up-to-date intelligent methods to deal with practical problems relevant in these areas and to provide inspiration for advanced students, researchers and practitioners in the respective fields.

"Organization and Management in the Embrace of Government" is an original exploration of how governments affect the ways people organize themselves, manage those organizations, and respond to the organizations thus created. It is a grounded theory of how governments that are weak, erratic, or hostile undermine complex organization, trust, meritocracy, commitment, and other implicit expectations about how organizations operate. Scholars, students, and all those interested in a better understanding of how governments affect our cultural expectations of one another, our organizations, and the economies based upon them will find this groundbreaking volume to be a rich resource.
The author, President-Elect of the Academy of Management, distills original comparative data drawn from China, Hungary, the Czech Republic, Lithuania, and the United States to paint a coherent theory of the organizational effects of governments. The book has been written primarily to introduce organizational and governmental scholars to the ways that governments can influence organization and management. However, it also is written with an eye to readers with practical interests in international management or governments. This pioneering work will be discussed and analyzed for decades to come.

"Organization and Management in the Embrace of Government" is an original exploration of how governments affect the ways people organize themselves, manage those organizations, and respond to the organizations thus created. It is a grounded theory of how governments that are weak, erratic, or hostile undermine complex organization, trust, meritocracy, commitment, and other implicit expectations about how organizations operate. Scholars, students, and all those interested in a better understanding of how governments affect our cultural expectations of one another, our organizations, and the economies based upon them will find this groundbreaking volume to be a rich resource.
The author, President-Elect of the Academy of Management, distills original comparative data drawn from China, Hungary, the Czech Republic, Lithuania, and the United States to paint a coherent theory of the organizational effects of governments. The book has been written primarily to introduce organizational and governmental scholars to the ways that governments can influence organization and management. However, it also is written with an eye to readers with practical interests in international management or governments. This pioneering work will be discussed and analyzed for decades to come.

Many decision-making tasks are too complex to be understood quantitatively, however, humans succeed by using knowledge that is imprecise rather than precise. Fuzzy logic resembles human reasoning in its use of imprecise informa tion to generate decisions. Unlike classical logic which requires a deep under standing of a system, exact equations, and precise numeric values, fuzzy logic incorporates an alternative way of thinking, which allows modeling complex systems using a higher level of abstraction originating from our knowledge and experience. Fuzzy logic allows expressing this knowledge with subjective concepts such as very big and a long time which are mapped into exact numeric ranges. Since knowledge can be expressed in a more natural by using fuzzy sets, many decision (and engineering) problems can be greatly simplified. Fuzzy logic provides an inference morphology that enables approximate human reasoning capabilities to be applied to knowledge-based systems. The theory of fuzzy logic provides a mathematical strength to capture the un certainties associated with human cognitive processes, such as thinking and reasoning. The conventional approaches to knowledge representation lack the means for representating the meaning of fuzzy concepts. As a consequence, the approaches based on first order logic do not provide an appropriate con ceptual framework for dealing with the representation of commonsense knowl edge, since such knowledge is by its nature both lexically imprecise and non categorical."

What is resilience?Resilience is the ability to cope with setbacks and find solutions to problems. It is the ability to bounce back from adversity and hardships, learn from experiences and move on. Being resilient means having the strength and conviction to confront life's challenges and adapt positively to difficult circumstances. A 2020 Gartner survey revealed that 74% of CFOs and finance leaders planned to keep their previously on-site workforce working remotely post COVID-19. Even before the pandemic, the work environment had become one of constant change. People could no longer expect job stability, working time had become increasingly fluid and sophistication of technology meant that businesses were no longer limited to specific geographical locations to manage their workforce. The impact of the COVID-19 pandemic, from the uncertainty and stress it created to the realisation that the world of work will need to change to deal with economic uncertainties and modified ways of working, means that resilience is now more important than ever. Why is resilience important?We need to build our resilience to cope effectively with ambiguity and change, and to bounce back in the face of adversity. This is particularly important if we manage and lead others at work. Well-being in the Workplace - A guide to resilience for individuals and teams is aimed at managers who need to build resilience in both themselves and their team and improve their own and others' well-being. Remote working makes it even harder for managers to identify if team members are struggling, and employees may lack the support network to help them cope with stress in their work and home environments. Recognise the warning signs and take positive actionA practical guide, this book will equip managers with the skills and confidence to effectively build their own and others' resilience and support their team's well-being. It covers: An introduction to what resilience is and why we need it; The challenges for managers of building resilience in themselves and others; How to assess your own levels of resilience; Tips for physical, emotional, mental and social well-being; How to build resilience in team members; and The benefits of building resilience and how to make habits stick. Managers, team leaders, those in HR roles, and employees looking to adapt to new ways of working will find this book invaluable. Understand the benefits of building resilience and how you can support your team's well-being - buy this book today!

Knowledge Horizons charts the feasible future for knowledge management. This practical and provocative resource presents the work of many of the leading voices in knowledge management and related disciplines, who explore the current trends and offer pragmatic and authoritative thinking on applied knowledge management from a variety of positions. Knowledge management is the new frontier for businesses, organizations, and institutions of all kinds. For those that hope to conquer this new territory, establishing a better understanding of current and future knowledge management trends and adoption of the most effective practices is imperitive. There are numerous options for executives: intranets, extranets, groupware, and core competencies are continually being refined. New entitites and rules in terms of intellectual capital and the "Chief Knowledge Officer" are emerging. Knowledge Horizons addresses these issues by exploring current and future knowledge management trends, gauging the future value of knowledge management investments, and how they will drive new business initiatives, and integrates the experience and insights of managers and cutting-edge research from experts in the field.

The Power of Collaborative Leadership: Lessons for the Learning Organization helps business leaders realize the promise of organizational learning by sharing the lessons, insights, and best practices gained by two veteran managers and organizational learning pioneers. The book makes organizational learning principles and concepts more concrete by grounding them in the practical experiences of two major companies. The Power of Collaborative Leadership helps business leaders realize the promise of organizational learning by sharing lessons, insights, and best practices gained by Bert Frydman and Iva Wilson, two veteran managers and organizational learning pioneers. Together with JoAnne Wyer, a professional learning analyst, they show that in order to be effective leaders of business organizations, we must transform an organization's methods of absorbing new information and its ability to transform it into knowledge and wisdom. This book offers some provocative and practical ways to overcome many commonly held assumptions and practices that can actually impede learning and the improvement of the organization.

A compendium of articles that focus on how communities can be viewed from an organizational context, and how organizations are using communities to leverage external stakeholders, such as customers and suppliers. "Communities" are any cross-organizational subset of people that share a common knowledge, and these communities are the vehicle for social capital Within all communities are informal clusters of individuals who work together - sharing knowledge, solving common problems and exchanging insights and frustrations. When appropriately supported by the formal organization, these "communities" play a critical role: they are the major building blocks in creating, sharing and applying organizational knowledge Organizations ranging from British Petroleum to the World Bank have begun to invest time, energy and money in supporting their own communities, viewing these groups as essential vehicles for managing their organizational knowledge as a necessity to maintain competitive advantage. This book looks at how they achieve success using this approach.

While theories on learning organizations' and knowledge-based companies' have recently emerged, little attention has yet been given either to the underlying structures of these developments, or to the link between these underlying structures and the resources available to manage them. Organizational Learning and Knowledge Technologies in a Dynamic Environment attempts to fill this gap. It thus presents practical and concrete ways for companies to be adaptable and flexible whilst operating effectively and efficiently. Underlying concepts and insights into flexible management and chaotic market behavior are translated into a pragmatic approach to knowledge management within companies, using the latest technology. Corporate knowledge is increasingly proving to be not only an important resource, but possibly unique in its sustainability. Managing knowledge as a resource, as well as managing learning as the process which creates that resource, can only be done using appropriate information technologies. The foundational concepts discussed emerge from such fields as neurobiology, cognitive sciences, physics, and organizational theory. These are applied to management and substantiated with examples. New developments in knowledge management, such as connectionist approaches, are outlined and illustrated with real cases. The author further describes an approach for developing knowledge networks in companies. The annex offers readers with an advanced interest in the matter an epistemological discussion on scientific methods for management research and touches in a broader sense on the measurability of management processes.

An innovative business guide, "Energizing Organizations: A New Method for Measuring Employee Engagement to Boost Profits and Corporate Success" draws on reality-based, compelling fiction to show the destructive nature of working environments and discuss breakthroughs in employee involvement and health. Two employees at a company have strokes and another dies of a heart attack within a span of three weeks. The young manager knows he inherited a poorly managed department, but he is not prepared for serious illness and death. The first day back after New Year's, a tyrant CEO terrorizes his company by firing three employees. He likes to start the New Year this way to send a message to everyone that when he threatens to fire someone, he means it. Author Michael Koscec uses these two real-life stories to provide compelling, entertaining, and informative explanations about the impact workplace practices and leadership behaviors have on employee engagement and well-being. Koscec graphically illustrates the psychological pain and serious physical diseases-even death-experienced by employees who work in toxic environments. However, he also offers hope by showing what was done to turn a toxic workplace into a healthy workplace. Let "Energizing Organizations" make your job easier and your organization more successful

This book presents the construction and resolution of 50 practical optimization problems and covers an exceptionally wide range, including games-associated problems (Unblock Me, Sudokus), logistical problems, and problems concerning plant distribution, production, operations scheduling, management and resource allocation. The problems are divided into 5 difficulty levels. Problems in the first few levels are focused on learning the model construction methodology, while those in the last level include complex optimization environments. For each problem solution, the specific steps are illustrated, promoting reader comprehension. In addition, all the models are implemented in an optimization library, LINGO, their solutions have been analyzed and their correct construction has been verified. The book also includes a simple guide to implementing models in LINGO in a straightforward manner and in any input data format (text files, spreadsheets or databases). As an ideal companion to the author's previously published work Modelling in Mathematical Programming, the book is intended as a basic tool for students of operations research, and for researchers in any advanced area involving mathematical programming.

The effectiveness of policy decisions depends not only on the quality of the analysis but also on the communication between analyst and decision-maker. As a result, this book employs the following three-step decomposition of the decision modeling process throughout the book: (1) visual-structural modeling, (2) analytic-formal modeling, and (3) algorithmic resolution modeling. The 10 chapters address the most relevant issues in decision modeling in policy management: the problem-solving process, visual decision modeling, descriptive and normative preference elicitation and aggregation methods, dealing with uncertainty in dynamic problems, social choices, conflict resolution, and constraint-optimization problems. A problem-oriented engineering approach has been taken throughout the book because this approach covers the most popular decision modeling issues in: (1) decision analysis (decision trees, probabilistic influence diagrams, fuzzy decision-making, risk analysis), (2) operations research (facility location, scheduling, linear and non-linear programming, network optimization), and (3) economics (cost-benefit analysis, capital budgeting, shadow prices, marginal rate of substitution, net present value, game theory). Decision Modeling in Policy Management: Introduces a visual approach to decision modeling in policy management (over 100 figures and illustrations), integrating the European School (outranking relations, dimension reduction, ordinal preferences, rank correlation) and the American School (utility theory, analytic hierarchy process, game theory, constraint-optimization). Presents analytic approaches in the context of structural, formal, and resolution modeling; references tofurther practical and theoretical readings; intuitive visual reasoning; detailed numerical examples replacing theorems and formal proofs. Discusses new decision analytical features: visual interactive preference ordering; dynamic plots in virtual negotiation; hypermedia influence diagram modeling. Integrates 100 problems with worked-out solutions; an Internet syllabus with assignments, students comments, and Internet multimedia software are available.

Very often, we associate the dawn of modern financial theory with Harry Markowitz who in the 1950s introduced the formal mathematics of probability theory to the problem of managing risk in an asset portfolio. The 1970s saw the advent of formal models for pricing options and other derivative contracts, whose primary purpose was also financial risk management and hedging. But events in the 1990s made it clear that effective risk management is a critical element for success, and indeed, for long term survival, not only for financial institutions, but also for industrial firms, and even for nonprofit organizations and governmental bodies. These recent events vividly show that the world is filled with all manner of risks, and so risk management must extend far beyond the use of standard derivative instruments in routine hedging applications. The articles in this volume cover two broad themes. One theme emphasizes methods for identifying, modeling, and hedging specific types of financial and business risks. Articles in this category consider the technology of risk measurement, such as Value at Risk and extreme value theory; new classes of risk, such as liquidity risk; new financial instruments and markets for risk management, such as derivative contracts based on weather and on catastrophic insurance risks; and finally, credit risk, which has become one of the most important areas of practical interest for risk management. The second theme stresses risk management from the perspective of the firm and the financial system as a whole. Articles in this category analyze risk management in the international arena, including payment and settlement risks and sovereign risk pricing, risk management from the regulator's viewpoint, and risk management for financial institutions. The articles in this volume examine the "State of the Art" in risk management from the standpoint of academic researchers, market analysts and practitioners, and government observers.

This book is about information systems development failures and how to avoid them.
It considers what goes wrong with information systems development projects and what actions may be taken to avoid potential difficulties.The reduction of the impact, or even the elimination of the problems, is discussed in terms of an information systems risk management programme.
Stop I.T.Project failure helps to ensure that IS project managers are successful in helping to deliver application systems. However, IS development risk can never be entirely eliminated and consequently the practitioner needs to bear in mind that an IS development project is never without risk, and hence there is a continuing potential for something to go wrong.
The book covers the key issues and variables and makes specific practical suggestions about the good management practice that is required to implement IS project risk processes.
Dr. Dan Remenyi has spent more than 25 years working in the field of corporate computers and information systems. He has worked with computers as an IS professional, business consultant and user. In all these capacities he has been primarily concerned with benefit realisation and obtaining the maximum value for money from the organisations' information systems investment and effort. He has worked extensively in the field of information systems project management, specialising in the area of project risk identification and management. He has written a number of books and papers in the field of IT management and regularly conducts courses and seminars as well as working as a consultant in this area. Dr.Dan Remenyi holds a B.Soc.Sc., an MBA and a PhD. He is a Visiting Professor atChalmers University of Technology in Gothenberg, Sweden and an associate member of faculty at Henley Management College in the United Kingdom.
asks what goes wrong with IT projects
shows how to perform a financial analysis for the risks looks at how to minimise the impact
shows you how to manage a risk program

While there are many different models for performing system analysis, the multi-criteria decision making method has proven to be one of the most efficient. By analyzing the key concepts of this theory, the technique can be enhanced and will benefit future organizations and companies in novel ways. Multi-Criteria Decision Making for the Management of Complex Systems provides a comprehensive examination of the latest strategies and methods involved in decision theory. Featuring extensive coverage on relevant topics such as nested scalar convolutions, Pareto optimality, nonlinear schemes, and operator performance, this publication is ideally designed for engineers, students, professionals, academics, and researchers seeking innovative perspectives on the supervision of advanced decision making theories in system analysis.

Creativity and Innovation for Managers will appeal to any manager responsible for getting more out of a business. Creative thinking, creative problem solving and creative idea generation have become essential business drivers. This book provides an excellent executive briefing for senior management to understand what business creativity is, how it can benefit the company, and how to get the most out of it. It looks at the pitfalls on the road to innovation and the ways to avoid them, pulling together the experiences of key practitioners in the field both in the UK and the US.
By concentrating on the essentials, Creativity and Innovation In Brief is a waffle-free approach to creativity, providing a quick action focused and accessible insight into a complex topic.
It provides;
- a practical approach to business creativity without the hype;
- an agenda for making innovation happen in your business
- a real world view.

What is business creativity and how can it benefit your company?
How to avoid the pitfalls of creativity and innovation
Practical and action-focused

The information technology manager's role has changed significantly over the past decade. The performance of an organization is increasingly dependent on the performance of the information technology unit and its top executive. Here the author offers a fly on the wall view of the executive level activities of five Chief Information Officers (CIOs), operating in different industries. Profiles of these CIOs provide valuable insights into the strategic impact of this new role. Profiles of these CIOs, developed from over 200 hours of direct observation, provide valuable insights into the strategic impact of this new role. Other CIOs, executives, information technology researchers, information technology students in upper level or graduate courses, managers of technology and innovation, systems managers, and those interested in organizational behavior will all gain a greater understanding of the CIO's critical role within today's organizations.

The day-to-day work habits of each CIO are observed for one work week, including meetings, mail, phone calls, and travel. The CIOs represent five distinct industries: utilities, manufacturing, government agency, insurance, and university. Despite very different work cultures, all demonstrate a remarkable ability to think on their feet and remain detached from highly charged turf battles. These high tech executives have the playwright's high touch; they are keenly aware of the power of figurative language and the timing of events.

The Hidden Intelligence explores what intuition is and is not, and why it is often hidden. Based on interviews with executives from Fortune 500 organizations to entrepreneurial startups, the book is full of insights the author has gathered over the years working with creative problem solving and ideation techniques. It brings our intuition into the mainstream of those skills crucial to running a successful business. The Hidden Intelligence explores how intuition in its various forms helps to create new products and marketing strategies at large and organizations. It explains what is and what is not intuition, why it is often hidden, and demonstrates that when it is used correctly, the intuitively-based decision is always correct.Sandra Weintraub began Management Resources over twenty years ago as a training and management development consulting firm. She has provided training for Fortune 500, educational, and governmental organizations, served as an adjunct professor in management skills at Brandeis University, and published several articles on management and intuition.

What makes the difference between times when a decision is relatively straightforward and others where it is difficult? IS there some way we can make a step change in our capability to make difficult decisions well?

The heart of good decision making is balancing clarity and conviction: it is the interplay between analysis and beliefs, logical thinking and the 'gut' reaction. Courage and communication are essential elements in being decisive, taking forward difficult decisions effectively and getting the business done.

"Making Difficult Decision"s will enable you to: clarify your thinking about the best way of making difficult decisions; view the decision making of others sin a more aware and accurate way; understand your own preference sand foibles in making difficult decisions; and be able to take difficult decisions with greater confidence and less personal anguish

If you are able to make just one choice better, then it will have been worth your investment of time to read Making Difficult Decisions. So be ready to enjoy and not be daunted by the decision you need to take.