The next crisis might be here now, or it might be around the corner. In The Prepared Leader: Emerge from Any Crisis More Resilient Than Before, two history-making experts in crisis leadership-James, dean of The Wharton School of the University of Pennsylvania, and Wooten, president of Simmons University-forcefully argue that the time to prepare is always. In no other time in recent history have leaders in every industry and on every continent grappled with so many changes that have independently and simultaneously undermined their ability to lead. The Prepared Leader encapsulates more than two decades of the authors' research to convey how it has positioned them to navigate through the distinct challenges of today and tomorrow. Their insights have implications for every leader in every industry and every worker at every level. In their fast-reading and actionable book, James and Wooten provide tools and frameworks for addressing and learning from crises, and they provide insight into what you need to know to become a Prepared Leader, including: The five phases of crisis management and the skills you need for each phase. They examine how the National Basketball Association and its commissioner, Adam Silver, responded to the COVID-19 pandemic. Making the right decisions under pressure and how to avoid common mistakes. They reveal how Burger King CEO Jose Cil began planning for the aftermath of a crisis right in the middle of one. Building a crisis leadership team and how to lead one that you've inherited. They detail how Wonya Lucas, CEO and President of the Crown Media Family Networks, aligned and mobilized an executive team during a time of crisis. James and Wooten argue that-in addition to people, profit, and the planet-prepared leadership should be the fourth "P" in a company's bottom line. They bring decades of world-renowned research on crisis leadership, diversity and inclusion, management strategy, and positive leadership to the table to help leaders better prepare themselves to lead through crises-and for whatever lies around the corner.

The long-awaited follow-up to the international bestsellers, Business Model Generation and Value Proposition Design Alex Osterwalder and Yves Pigneurs' Business Model Canvas changed the way the world creates and plans new business models. It has been used by corporations and startups and consultants around the world and is taught in hundreds of universities. After years of researching how the world's best companies develop, test, and scale new business models, the authors have produced their definitive work. The Invincible Company explains what every organization can learn from the business models of the world's most exciting companies. The book explains how companies such as Amazon, IKEA, Airbnb, Microsoft, and Logitech, have been able to create immensely successful businesses and disrupt entire industries. At the core of these successes are not just great products and services, but profitable, innovative business models--and the ability to improve existing business models while consistently launching new ones. The Invincible Company presents practical new tools for measuring, managing, and accelerating innovation, and strategies for reducing risk when launching new business models. Serving as a blueprint for your growth strategy, The Invincible Company explains how to constantly stay ahead of your competition. In-depth chapters explain how to create new growth engines, change how products and services are created and delivered, extract maximum profit from each type of business model, and much more. New tools--such as the Business Model Portfolio Map, Innovation Metrics, Innovation Strategy Framework, and the Culture Map--enable readers to understand how to design invincible companies. The Invincible Company: Helps large and small companies build their growth strategy and manage their core simultaneously Explains the world's best modern and historic business models Provides tools to assess your business model, innovation readiness, and all of your innovation projects Presented in striking 4-color, and packed with practical visuals and tools, The Invincible Company is a must-have book for business leaders, entrepreneurs, and innovation professionals.

The book focuses on applications of belief functions to business decisions. Section I introduces the intuitive, conceptual and historical development of belief functions. Three different interpretations (the marginally correct approximation, the qualitative model, and the quantitative model) of belief functions are investigated, and rough set theory and structured query language (SQL) are used to express belief function semantics. Section II presents applications of belief functions in information systems and auditing. Included are discussions on how a belief-function framework provides a more efficient and effective audit methodology and also the appropriateness of belief functions to represent uncertainties in audit evidence. The third section deals with applications of belief functions to mergers and acquisitions; financial analysis of engineering enterprises; forecast demand for mobile satellite services; modeling financial portfolios; and economics.

This book systematically studies how game theory can be used to improve security in chemical industrial areas, capturing the intelligent interactions between security managers and potential adversaries. The recent unfortunate terrorist attacks on critical infrastructures show that adversaries are intelligent and strategic. Game theoretic models have been extensively used in some domains to model these strategic adversaries. However, there is a lack of such advanced models to be employed by chemical security managers. In this book, game theoretic models for protecting chemical plants as well as clusters are proposed. Different equilibrium concepts are explored, with user-friendly explanation of how to reflect them to realistic cases. Based on efficient analysis of the properties of security issues in chemical plants/clusters, models in this book are capable to support resources allocations, cost-effectiveness analysis, cooperation incentives and alike.

One of the most important tasks faced by decision-makers in business and government is that of selection. Selection problems are challenging in that they require the balancing of multiple, often conflicting, criteria. In recent years, a number of interesting decision aids have become available to assist in such decisions.
The aim of this book is to provide a comparative survey of many of the decision aids currently available. The first chapters present general ideas which underpin the methodologies used to design these aids. Subsequent chapters then focus on specific decision aids and demonstrate some of the software which implement these ideas. A final chapter provides a comparative analysis of their strengths and weaknesses.

Multiple criteria decision-making research has developed rapidly and has become a main area of research for dealing with complex decision problems which require the consideration of multiple objectives or criteria. Over the past twenty years, numerous multiple criterion decision methods have been developed which are able to solve such problems. However, the selection of an appropriate method to solve a particular decision problem is today's problem for a decision support researcher and decision-maker. Intelligent Strategies for Meta Multiple Criteria Decision-Making deals centrally with the problem of the numerous MCDM methods that can be applied to a decision problem. The book refers to this as a meta decision problem', and it is this problem that the book analyzes. The author provides two strategies to help the decision-makers select and design an appropriate approach to a complex decision problem. Either of these strategies can be designed into a decision support system itself. One strategy is to use machine learning to design an MCDM method. This is accomplished by applying intelligent techniques, namely neural networks as a structure for approximating functions and evolutionary algorithms as universal learning methods. The other strategy is based on solving the meta decision problem interactively by selecting or designing a method suitable to the specific problem, for example, the constructing of a method from building blocks. This strategy leads to a concept of MCDM networks. Examples of this approach for a decision support system explain the possibilities of applying the elaborated techniques and their mutual interplay. The techniques outlined in the book can be used by researchers, students, and industry practitioners to better model and select appropriate methods for solving complex, multi-objective decision problems.

This best selling management book is a true classic. If you want to be a model manager, keep this new, even better 3rd edition close at hand. Key Management Models has the winning combination of brevity and clarity, giving you short, practical overviews of the top classic and cutting edge management models in an easy-to-use, ready reference format. Whether you want to remind yourself about models you've already come across, or want to find new ones, you'll find yourself referring back to it again and again. It's the essential guide to all the management models you'll ever need to know about. Includes the classic and essential management models from the previous 2 editions. Thoroughly updated to include cutting edge new models. Two-colour illustrations and case studies throughout.

How did Bill Clinton get his party to take him seriously again after the sex scandal story broke? Who was the manager behind Edmund Hillary's ascent of Mount Everest? Why could taking a nap after lunch be your route to a more productive day? This engaging and entertaining book takes a fresh, honest approach and explores what it's really like to be a manager. It addresses the kinds of issues managers face on a daily basis, from prioritising their time and balancing a team, to recruiting new staff and managing the numbers. Written by Philip Delves Broughton, FT journalist and bestselling author of What They Teach You at Harvard Business School, this book is jam packed with titillating case studies and anecdotes from the very best and worst managers, including everyone from Bill Clinton and Mark Zuckerberg to Alex Ferguson and Roger Federer. "for most of us, our days are more like splat-the-rat, flailing at problems as they emerge, hoping that one good wallop does the trick, but fearing that nothing is ever well and truly solved" Management Matters, Philip Delves-Broughton

Quantified Societal Risk and Policy Making is the result of an international workshop on societal risk organized by the Dutch Ministry for Transport, Public Works and Water Management with additional financial support from the Directorate for Transportation (DG VII) of the European Union. Managing risks, whether there is a strong man-made or natural component, basically means assessing alternative options under uncertainty. The possibility of multiple fatalities is one of the factors that can vary between options. This volume is concerned with one particular type of risk - the risk of death of a number of people in one accident - and with one particular tool - probabilistic risk analysis - as they are developing in various domains of society nowadays. Generally, this risk is labelled societal risk. This book shows how such comparisons are shaped at present in various hazard domains, such as: flood protection location and physical planning of industry transportation of chemicals, and prevention of aircraft accidents. It examines how to represent aggregate risks from major hazards in ways that can be handled by policy-makers. The purpose of the book is to increase the awareness of societal risk, disseminate available knowledge of existing approaches, and exchange information on applications from various domains. Quantified Societal Risk and Policy Making should be of interest to all those professionally concerned with defining the optimal separation between hazardous activities and equally desirable developments nearby.

1 AUK ISMAIL-ZADEH ,2, TOM BEER3 1 International Institute of Earthquake Prediction Theory and Mathematical Geophysics, Russian Academy of Sciences, Warshavskoye shosse 79-2, Moscow 113556, Russia; e-mail: [email protected] 2 Geophysikalisches Institut, Universittit Karlsruhe, Hertzstr. 16, Karlsruhe 76187, Germany; e-mail: [email protected] 3 CSIRO Environmental Risk Network, CSIRO Atmospheric Research, Aspendale, Vic. 3195 Australia; e-mail: [email protected] The world faces major threats to the sustainability of our planet. These threats are accompanied by the immediate dangers of natural and man-made disasters. Our vulnerability to them is greatly magnified with each passing year undermining our ability to maintain a sustainable and productive world into the 21st Century and beyond. Both history and common sense teach us that science has a tremendous potential to find ways to cope with these threats. 1 The EUROSCIENCE working group "Science and Urgent Problems of Society" 2 and the IUGG Commission on Geophysical Risk and Sustainability were initiators of the EUROSCIENCE - IUGG Advanced Research Workshop "Science for Reduction of Risk and Sustainable Development of Society" sponsored by the NATO Science Program. The Workshop was held on 15-16 June 2002 in Budapest, Hungary. More than 40 participants from 17 countries took part in the Workshop. Talks and discussions addressed mainly the question of how science can help in reduction of risk and sustainable development of society.

There is today a wide range of pubLications avaiLabLe on the theory of reLiabiLity and the technique of ProbabiListic Safety AnaLysis (PSA). To pLace this work properLy in this context, we must recaLL a basic concept underLying both theory and technique, that of redundancy. ReLiabiLity is something which can be designed into a system, by the introduction of redundancy at appropriate points. John Von Neumann's historic paper of 1952 'ProbabiListic Logics and the Synthesis of ReLiabLe Organisms from UnreLiabLe Components" has served as inspiration for aLL subsequent work on systems reLiabiLity. This paper sings the praises of redundancy as a means of designing reLiabiLity into systems, or, to use Von Neumann's words, of minimising error. Redundancy, then, is a fundamentaL characteristic which a designer seeks to buiLd in by using appropriate structuraL characteristics of the 'modeL" or representation which he uses for his work. But any modeL is estabLished through a process of de Limination and decomposition. FirstLy, a "Universe of Discourse" is delineated; its component eLements are then separated out; and moreover in a probabiListic framework for each eLement each possibLe state is defined and assigned an appropriate possibiLity measure caLLed probability.

The Missing Link to Toyota-Style Success--LEAN LEADERSHIP

Winner of the 2012 Shingo Research and Professional Publications Award

"This great book reveals the secret ingredient to lean success: lean leadership. Not only is it a pleasure to read, but it is also deep and enlightening. This book is an absolute must-read for anyone interested in lean: it's both an eye opener and a game changer."
--Michael Balle, Ph.D., coauthor of "The Gold Mine" and "The Lean Manager"

"This will immediately be recognized as the most important book ever published to understand and guide 'True North Lean' and the goal of perpetual business excellence."
--Ross E. Robson, President and CEO, DnR Lean, LLC, and the original Director of The Shingo Prize

"An excellent book that will shape leadership development for decades to come."
--Karen Martin, Principal, Karen Martin & Associates, and author of "The Kaizen Event Planner"

About the Book:

TOYOTA. The name signifies greatness-- world-class cars and game-changing business thinking. One key to the Toyota Motor Company's unprecedented success is its famous production system and its lesser-known product development program. These strategies consider the end user at every turn and have become the model for the global lean business movement.

All too often, organizations adopting lean miss the most critical ingredient--lean leadership. Toyota makes enormous investments in carefully selecting and intensively developing leaders who fit its unique philosophy and culture. Thanks to the company's lean leadership approach, explains "Toyota Way" author Jeffrey Liker and former Toyota executive Gary Convis, the celebrated carmaker has set into motion a drive for continuous improvement at all levels of its business. This has allowed for: Constant growth: Toyota increased profitability for 58 consecutive years--slowing down only in the face of 2008's worldwide financial difficulties, the recall crisis, and the worst Japanese earthquake of the century. Unstoppable inventiveness: Toyota's approach to innovative thinking and problem solving has resulted in top industry ratings and incredible customer satisfaction, while allowing the company to weather these three crises in rapid succession and to come out stronger. Strong branding and respect: Toyota's reputation was instrumental in the company's ability to withstand the recalls-driven media storm of 2010.

But what looked to some to be a sinking ship is once again running under a full head of steam. Perhaps the Toyota culture had weakened, but lean leadership was the beacon that showed the way back.

In fact, writes Liker, the company is "as good and perhaps a better model for lean leadership than it ever has been." of innovation and growth. Yet, "Industry Week" reports that just 2 percent of companies using lean processes can likewise claim to have had long-term success. What the other 98 percent lack is unified leadership with a common method and philosophy.

If you want to get lean, you have to take it to the leadership level. "The Toyota Way to Lean Leadership" shows you how.

The purpose of Evaluation and Decision Models: A Critical Perspective is to provide a critical thinking framework for all individuals utilizing decision and evaluation models, whether it be for research or applications. It is axiomatic that all evaluation and decision models suffer some limitations. There are situations where a decision model will not perform to expectations. This book argues that there is no best decision or evaluation model, but that decision-makers must understand the principles of formal evaluation and decision models and apply them critically. Hence, the book seeks to deepen our understanding of evaluation and decision models and encourage users of these models to think more analytically about them. The authors work in six different European universities. Their backgrounds are varied: mathematics, economics, engineering, law, and geology, and they teach in engineering, business, mathematics, computer science, and psychology in their universities. As a group, the authors have particular expertise in a variety of decision models that include preference modelling, fuzzy logic, aggregation techniques, social choice theory, artificial intelligence, problem structuring, measurement theory, operations research, and multiple criteria decision support. In addition to their decision analysis research, all the authors have been involved in a variety of high-impact applications which include software evaluation, location of a nuclear repository, the rehabilitation of a sewer network, and the location of high-voltage lines. It is this variety within the authorship that unifies this book into a systematic examination of how best formal decision models can be used. The monographis an excellent tool for researchers of decision analysis and decision-makers.

Future Risks and Risk Management provides a broad perspective on risk, including basic philosophical issues concerned with values, psychological issues, such as the perception of risk, the factors that generate risks in current and future technological and social systems, including both technical and organizational factors. No other volume adopts this broad perspective. Future Risks and Risk Management will be useful in a variety of contexts, both for teaching and as a source book for the risk professional needing to be informed of the broader issues in the field.

Many firms are now developing policies for outsourcing IT and other basic functions, this book analyzes this issue from the perspective of both the outsourcer and the insourcer. Dimitris N. Chorafas describes management needs and shows how technology can be used to meet these needs. The book also highlights the benefits and risks that companies face when they attempt to differentiate themselves through new technology. The book is based on an extensive research project in the US, UK, Germany, France, Switzerland, and Sweden.

Procrastination is a business's worst enemy, but it is most damaging when if affects the ability to lead...
Too many decisions are taken too slowly or not at all, because of the dithering behavior of our leaders, often leading to failure of the project, or worse, the organization. See how procrastination has led to major contemporary leadership failures and learn how to recognize and resolve the problem in yourself and others.

The author outlines the reasons why management risk must be examined within the perspective of each company's business challenges. He suggests there is a synergy between shareholder value and business ethics. He also underlines the importance of honesty, the risks associated with short-sighted management and over-centralization, the benefits of innovative strategies and senior management's accountability for reliable financial reporting. The text is based on an extensive research project done by the author between 2000 and 2002 in the US, the UK, France, Italy and Switzerland.

This book mainly introduces the latest development of generalized intuitionistic multiplicative fuzzy calculus and its application. The book pursues three major objectives: (1) to introduce the calculus models with concrete mathematical expressions for generalized intuitionistic multiplicative fuzzy information; (2) to introduce new information fusion methods based on the definite integral models; and (3) to clarify the involved approaches bymilitary case. The book is especially valuable for readers to understand how the theoretical framework of generalized intuitionistic multiplicative fuzzy calculus is constructed, not only discrete or continuous but also correlative (generalized) intuitionistic (multiplicative) fuzzy information is aggregated based on the definite integral models and the theory with a military practice is integrated, which would deepen the understanding and give researchers more inspiration in practical decision analysis under uncertainties.

This book considers the problem of determining how many barrels of crude oil an oil-producing and exporting country should produce annually for export along with several other important problems that decision-makers in the crude oil industry face and discusses procedures for finding optimum solutions for them. It considers the important Objective Functions they need in making these critical decisions, and discusses procedures to find the best solutions. Outputs from the treatment units, in an oil refinery are only semi-finished products; these are blended into finished products like gasoline, diesel oil, etc., meeting various specifications that the marketplace demands. The book discusses models for solving these problems optimally with examples.

Whether you need to understand other people's calculations to make confident business decisions, or formulate investment choices based on your own numbers, this book will give you the tools you need.

" "

Banks and financial institutions, businesses and politicians often spin their statistics as they know they can rely on customers or constituents not to understand or check maths and formulas.

This book introduces you to the basic tools of maths, statistics and business calculations so that that you can understand the numbers, work out your own calculations and make better investing, saving and business decisions.

This book deals with complex problems in the fields of logistics and supply chain management and discusses advanced methods, especially from the field of computational intelligence (CI), for solving them. The first two chapters provide general introductions to logistics and supply chain management on the one hand, and to computational intelligence on the other hand. The subsequent chapters cover specific fields in logistics and supply chain management, work out the most relevant problems found in those fields, and discuss approaches for solving them. Chapter 3 discusses problems in the field of production and inventory management. Chapter 4 considers planning activities on a finer level of granularity which is usually denoted as scheduling. In chapter 5 problems in transportation planning such as different types of vehicle routing problems are considered. While chapters 3 to 5 rather discuss planning problems which appear on an operative level, chapter 6 discusses the strategic problem of designing a supply chain or network. The final chapter provides an overview of academic and commercial software and information systems for the discussed applications. There appears to be a gap between general textbooks on logistics and supply chain management and more specialized literature dealing with methods for computational intelligence, operations research, etc., for solving the complex operational problems in these fields. For readers, it is often difficult to proceed from introductory texts on logistics and supply chain management to the sophisticated literature which deals with the usage of advanced methods. This book fills this gap by providing state-of-the-art descriptions of the corresponding problems and suitable methods for solving them.

Dr Harryson develops the principle of 'know-who' - first propounded and practised by Japanese companies but now increasingly championed by multinationals. Case studies are used from companies such as Kodak, Ericsson, IBM and Philips to highlight the networking patterns deployed by these companies and to ultimately confirm or deny the relevance of 'know-who' management. The book explains why, in a world where knowledge and intellectual value is widely acknowledged as crucial, companies can achieve both innovativeness and productivity through 'know-who'. By enhancing our understanding of 'know-who' based management of knowledge and innovation, the author suggests new approaches to dealing with the knowledge economy and to solving the paradoxical organizational needs of creative invention and rapid innovation. This approach is based on new networking patterns and new ways of using the results of extra-corporate networking such as: * gathering global market intelligence in cooperation with R&D staff * internal networks promoting the diffusion of external and internal knowledge * aligning R&D staff with marketing and production by internal 'know-who' mechanisms Written by a leading management consultant, the theories discussed will be essential reading for business managers, international scholars and researchers of R&D, innovation and the knowledge economy.