This book provides research results and shares experiences in the area of supply chain management. It addresses topics such as risk reduction of lesser marginal profits, disrupted supply chain management, and potential points of business failure. This book explores the "new normal" of the business supply chain. The didactic approach informs global enterprises on how to deal with the most significant issues in the current supply chain management. The book shows an in-depth analysis of post-COVID opportunities and challenges and acts as an initiative for readers to understand the risks, opportunities, and concerns resulting from the pandemic situation and is a key driver for business management among industry professionals and enterprises. Readers will learn new insights and procedures to better manage multitier supply chains, predictability, and estimation of binding capacity. The book details modeling and technology-based customer demand and response management solutions. New techniques, methods, and perspectives dealing with the estimation, acceleration or deceleration, and flexibility of logistics capacity are particularly emphasized throughout the manuscript. Real-world cases dealing with various aspects of the new normal for supply chains are analyzed. The book is useful for industry professionals and enterprise firms in business management to effectively understand risks, opportunities, and concerning the pandemic situation.

Pertinent to modern industry, administration, finance and society, the most pressing issue for firms today is how to reapproach the way we think and work in business. With topics ranging from improving productivity and coaxing economic growth after periods of market inactivity, Complex Decision-Making in Economy and Finance offers pragmatic solutions for dealing with the critical levels of disorder and chaos that have developed throughout the modern age. This book examines how to design complex products and systems, the benefits of collective intelligence and self-organization, and the best methods for handling risks in problematic environments. It also analyzes crises and how to manage them. This book is of benefit to companies and public bodies with regards to saving assets, reviving fortunes and laying the groundwork for robust, sustainable societal dividends. Examples, case studies, practical hints and guidelines illustrate the topics, particularly in finance.

This book contains an Open Access chapter. Over the past two decades, the field of talent management has established itself as a key area of management practice and research. Emerging from the practitioner literature in the 1990s, the research evidence bases truly materialised in the late 2000s onwards. The launch of the EIASM Workshop on Talent Management in 2012 coincided with this surge in research interest, and we are now in a critical time in the evolution of our understanding of talent management. Talent Management: A Decade of Developments presents valuables insights into the progression in the critical understanding of talent management, building upon a decade of the EIASM Workshops. Bringing together leading voices in talent management research to reflect on recent developments and the current state of research, examining key issues such as talent philosophies, star performers, talent turnover and retention. Aimed at researchers, postgraduate students, and professionals in the field, this collection features the leading experts in their respective areas within talent management. Talent Management: A Decade of Developments charts the evolution of talent management, illustrating the progress, prospects, and challenges that have transpired over the last ten years.

Multi-Criteria Decision Making (MCDM) has been one of the fastest growing problem areas in many disciplines. The central problem is how to evaluate a set of alternatives in terms of a number of criteria. Although this problem is very relevant in practice, there are few methods available and their quality is hard to determine. Thus, the question Which is the best method for a given problem?' has become one of the most important and challenging ones. This is exactly what this book has as its focus and why it is important. The author extensively compares, both theoretically and empirically, real-life MCDM issues and makes the reader aware of quite a number of surprising abnormalities' with some of these methods. What makes this book so valuable and different is that even though the analyses are rigorous, the results can be understood even by the non-specialist. Audience: Researchers, practitioners, and students; it can be used as a textbook for senior undergraduate or graduate courses in business and engineering.

This textbook is an introduction to game theory, which is the systematic analysis of decision-making in interactive settings. Game theory can be of great value to business managers. The ability to correctly anticipate countermove by rival firms in competitive and cooperative settings enables managers to make more effective marketing, advertising, pricing, and other business decisions to optimally achieve the firm's objectives. Game theory does not always accurately predict how rivals will act in strategic situations, but does identify a decision maker's best response to situations involving move and countermove. As Nobel Prize winner Thomas Shelling noted: "We may wish to understand how participants actually do conduct themselves in conflict situations; an understanding of the 'correct' play may give us a bench mark for the study of actual behavior." The concise and axiomatic approach to the material presented in this textbook is easily accessible to students with a background in the principles of microeconomics and college mathematics. The selection and organizations of topics makes the textbook appropriate for use in a wide range of curricula by students with different backgrounds.

This book presents an integrated framework for risk measurement, capital management and value creation in banks. Moving from the measurement of the risks facing a bank, it defines criteria and rules to support a corporate policy aimed at maximizing shareholders' value.

Parts I - IV discuss different risk types (including interest rate, market, credit and operational risk) and how to assess the amount of capital they absorb by means of up-to-date, robust risk-measurement models. Part V surveys regulatory capital requirements: a special emphasis is given to the Basel II accord, discussing its economic foundations and managerial implications. Part VI presents models and techniques to calibrate the amount of economic capital at risk needed by the bank, to fine-tune its composition, to allocate it to risk-taking units, to estimate the "fair" return expected by shareholders, to monitor the value creation process. Risk Management and Shareholders' Value in Banking includes:
* Value at Risk, Monte Carlo models, Creditrisk+, Creditmetrics and much more
* formulae for risk-adjusted loan pricing and risk-adjusted performance measurement
* extensive, hands-on Excel examples are provided on the companion website www.wiley.com/go/rmsv
* a complete, up-to-date introduction to Basel II
* focus on capital allocation, Raroc, EVA, cost of capital and other value-creation metrics

Written primarily for information systems managers, systems analysts, and end users who interface with them, this volume explores the group approach to decision support systems. As Thierauf points out, group decision making enhances the effectiveness of overall organizational decision making by eliminating some of the shortcomings--particularly the potential for uncorrected error--of individual decision making. When the collective expertise of the group is combined with the objective findings from a computerized mode of operation designed to help the decision making process, group decision support systems are the result. Thierauf explains the principles of group decision support systems, demonstrates their practical applications, and describes methods that can be used to design effective group decision support systems.

The book begins by presenting the underlying framework for group decision support systems and examining the characteristics of decision making in the group environment. There follows two chapters which offer a comprehensive treatment of the hardware and software necessary and one devoted to work redesign and the development of group decision support systems. The final section addresses the applications of group decision support systems to strategic planning, marketing, manufacturing, accounting, and personnel. Numerous figures illustrate points made in the text. An important contribution to the MIS literature, this book both delineates the need for more widespread use of group decision support systems and clearly explains how to implement such systems in every area of business operations.

Proven set of best practices for security risk assessment and management, explained in plain English

This guidebook sets forth a systematic, proven set of best practices for security risk assessment and management of buildings and their supporting infrastructures. These practices are all designed to optimize the security of workplace environments for occupants and to protect the interests of owners and other stakeholders. The methods set forth by the authors stem from their research at Sandia National Laboratories and their practical experience working with both government and private facilities.

Following the authors' step-by-step methodology for performing a complete risk assessment, you learn to: Identify regional and site-specific threats that are likely and credible
Evaluate the consequences of these threats, including loss of life and property, economic impact, as well as damage to symbolic value and public confidence
Assess the effectiveness of physical and cyber security systems and determine site-specific vulnerabilities in the security system

The authors further provide you with the analytical tools needed to determine whether to accept a calculated estimate of risk or to reduce the estimated risk to a level that meets your particular security needs. You then learn to implement a risk-reduction program through proven methods to upgrade security to protect against a malicious act and/or mitigate the consequences of the act.

This comprehensive risk assessment and management approach has been used by various organizations, including the U.S. Bureau of Reclamation, the U.S. Army Corps of Engineers, the Bonneville Power Administration, and numerous private corporations, to assess and manage security risk at their national infrastructure facilities. With its plain-English presentation coupled with step-by-step procedures, flowcharts, worksheets, and checklists, you can easily implement the same proven approach and methods for your organization or clients. Additional forms and resources are available online at www.wiley.com/go/securityrisk.

This book gives a comprehensive and thorough insight into all of today's common methods of modern market risk management including coverage of variance, co-variance, historical simulation, Monte Carlo, 'Greek' ratios, and statistical concepts such as volatility and correlation. In addition, all the important modern derivatives and their pricing methods (i.e. present value, Black Scholes, binomial trees, Monte Carlo) are presented and guidelines are given as to exactly which method can be used for which instruments.

This cutting-edge book presents the theory and practice of the Graph Model for Conflict Resolution (GMCR), which is used for strategically investigating disputes in any field to enable informed decision making. It clearly explains how GMCR can determine what is the best a particular decision maker (DM) can independently achieve in dynamic interaction with others. Moves and counter-moves follow various stability definitions reflecting human behavior under conflict. The book defines a wide range of preference structures to represent a DM's comparisons of states or scenarios: equally preferred, more or less preferred; unknown; degrees of strength of preference; and hybrid. It vividly describes how GMCR can ascertain whether a DM can fare even better by cooperating with others in a coalition. The book portrays how a conflict can evolve from the status quo to a desirable resolution, and provides a universal design for a decision support system to implement the innovative decision technologies using the matrix formulation of GMCR. Further, it illustrates the key ideas using real-world conflicts and supplies problems at the end of each chapter. As such, this highly instructive book benefits teachers, mentors, students and practitioners in any area where conflict arises.

Getting what you want - even if you are the boss - isn't always easy. Almost every organization, big or small, works among a network of competing interests. Whether it's governments pushing through policies, companies trying to increase profits, or even families deciding where to move house, rarely can decisions be made in isolation from competing interests both within the organization and outside it. In this accessible and straightforward account, Hans de Bruijn and Ernst ten Heuvelhof cast light on multi-stakeholder decision-making. Using plain language, they reveal the nuts and bolts of decision-making within the numerous dilemmas and tensions at work. Drawing on a diverse range of illustrative examples throughout, their perceptive analysis examines how different interests can either support or block change, and the strategies available for managing a variety of stakeholders. The second edition of Management in Networks incorporates a wider spread of international cases, a new chapter giving an overview of different network types, and a new chapter looking at digital governance and the impact of big data on networks. This insightful text is invaluable reading for students of management and organizational studies, plus practitioners - or actors - operating in a range of contexts.

Become a more effective decision-maker, communicator, and manager by using the valuable techniques described in this unique book. It's designed to help you break away from the constraints of the technologist's "analytical/scientific" viewpoint and employ broader organizational and personal perspectives that strengthen your decision-making ability and leadership skills.

"Decision-Making for Technology Executives" shows you how to utilize this multiple perspective approach to problem-solving and systems development in real-world, outside the laboratory, situations. You learn how this three-dimensional approach has been applied successfully to a wide spectrum of complex systems tasks: from system forecasting to technology assessment, from industrial catastrophes to facility siting decisions, from corporate strategy to acquisition.

Through valuable case studies, such as the Exxon Valdez and Bhopal accidents, you learn lessons on improving technology and risk assessment, forecasting, and crisis management. And through ready-to-implement, practical guidelines you see how to become a more effective decision-maker and manager, while improving communication between technologists and others involved in the decision process.

A one-of-its-kind look at the multiple perspective concept, this guide helps to increase your understanding of complex sociotechnical systems, boost the technologist's effectiveness as an executive, and improve technological risk management, forecasting, and planning.

This volume draws on disciplines as different as Psychology, Anthropology, History and Biology to explain when and why individuals act to promote their own self-interest and when they sacrifice their own outcomes so that others can benefit.

Health threats pose significant dangers to humankind and form a major source of human suffering and sorrow. Responsible leadership and reasoned decision making can significantly improve the arenas that are affected by health threats, through establishing a better allocation of very scarce resources for building health capabilities and for increasing health preparedness, responsiveness and resilience. This book examines how public health leaders can use the cutting-edge research from Decision Sciences to better manage emerging and re-emerging health threats, with a focus on enhancing health security. While these decisions must be informed by the best available evidence, they must also address competing priorities and key uncertainties and must mitigate critical risks, albeit in a cost-effective manner which seeks to maximize societal value. This is a book about how decisions on health security can be improved, both in terms of the content that is utilized in a health decision analysis and the decision processes that are employed in reaching a decision. This decision-focused perspective can help public health leaders and public health experts to increase the health preparedness of health systems, the task of which involves improving health capabilities, increasing the robustness of health systems against health threats, as well as strengthening health resilience and the responsiveness of these systems against disease outbreaks.

Global Information Technology Outsourcing In Search of Business Advantage Mary C. Lacity & Leslie P. Willcocks ‘Lacity, and Willcocks have shown us again why they are the world’s leading IT outsourcing gurus… the most comprehensive work on IT outsourcing to date.’ Sara Cullen, National Partner, Australia Business Process Management, Deloitte Touche, Tohmatsu ‘a valuable collection… readers will find here advice that premier consultants would deliver for a very large multiple of the price of this book.’ Paul A. Strassmann, former CIO of General Foods, Kraft, Xerox and the US Department of Defense ‘(a). "must read" for anyone in search of a clear understanding of what information technology outsourcing is all about… absolutely no one should jump into outsourcing prior to taking advantage of the outstanding case studies outlined in this book.’ Emmett Paige, President, OAO Corporation ‘an excellent guide to successful outsourcing, the best I have read on the topic. It should be mandatory reading for any senior executive.’ Gail Burke, Executive Director & CIO, Macquarie Bank, Australia ‘crisp and concise. The studies selected for detailed presentation are excellent and the analysis… rings with credibility.’ Rob Westcott, Vice President and CIO, General Motors Acceptance Corporation International Operations, UK ‘Lacity and Willcocks have… unrivalled access to outsourcing deals across the globe… their new book… is a powerful synthesis of their learning (and) their chapter on risk management is a groundbreaking contribution. A vitally important business guide.’ Richard Sykes, Chairman Morgan Chambers plc. - Europe’s largest independent consultancy in IT services & business process sourcing ‘Lacity and Willcocks tell it like it is and pull no punches… A must read for any organization contemplating outsourcing or trying to fix a broken outsourcing relationship… Planning for outsourcing, negotiating the deal, making the relationship work — it’s all here.’ Bob Young, Executive Director, South Australian Government Account, EDS (Electronic Data Systems) ‘For those of us with a deep knowledge and experience of outsourcing, this book is required reading. For those who are just starting out on the journey, it is essential reading.’ Robert White, CEO, Lucidus Management Technologies

< p=""> The book covers the domain of multi-criteria decision making, a topic which has gained significant attention of researchers and practitioners spanning a variety of disciplines for enhancing their decision making in real life situation. The topics in this volume help readers understand the techniques in the model building and analysis stage. The chapters cover a variety of techniques and their applications for interesting problems. This book will be of interest to readers in diverse disciplines such as engineering, business, management, humanities, psychology and law. ^

Here is a comprehensive guide to the incorporation of computer simulation in all levels of the planning function of an organization. Writing for managers of planning, planners, and programmers, the author enables readers to gain an overall understanding of the potential role of simulation in planning, to apply simulation to their own particular needs, and to translate planning concepts into computer instructions. Nersesian demonstrates that for manager, planner, and programmer alike, simulation is not difficult in concept nor complicated to put into practice. The author argues that simulation is a necessary activity in a planning environment characterized by uncertain futures and rapidly changing conditions.

The book is organized into separate chapters, each of which acts as a case study of an aspect in the use of simulation. The synopsis that begins every chapter provides the manager of a planning operation with an appreciation of the general application of simulation to one facet of planning. The chapters themselves focus on particular situations which might befall a planner within the general application of simulation to the planning process. Special appendices--designed to aid programmers who have not had much previous experience in setting up simulation programs--follow each chapter and provide descriptive material and the applicable simulation program. As a comprehensive yet easily understood guide to the benefits of utilizing simulation in the planning process, this book will be an invaluable resource for planners, corporate executives, and programmers.

Drawing on the innovative concept of Organizational IQ and a study of companies in seventeen countries, Survival of the Smartest charts a course for managers to follow into the twenty-first century.

At the heart of the book is the authors' tool for assessing an organization's future health, which they call Organizational IQ. It measures a company's ability to quickly process information and make effective decisions. As industry clock speeds accelerate everywhere, a high IQ has become a prerequisite for survival. Low IQ companies that the authors studied, on the other hand, have already vanished.

Case studies from Hewlett-Packard, British Petroleum, Sun Microsystems, and Chrysler, among others, illustrate how companies can improve their Organizational IQs. How did Hewlett-Packard become the dominant player in printing? How did British Petroleum transform itself from a stodgy behemoth into the most agile and competitive player in the oil industry? How did Chrysler rise from the brink of bankruptcy to become the auto industry's prized asset?

In these companies, technology by itself played only a secondary role: to be successful, the entire organization had to become smarter. The authors show how key strategic decisions turned around these companies' Organizational IQs—and with it, their fortunes. A detailed company case study takes you in slow motion through the different steps you can take to improve the IQ of your own organization.

Survival of the Smartest offers a rare blend of a coherent framework, in-depth company case studies, a sound research base, and a detailed, step-by-step implementation example. Based on a landmark study of 164 organizations worldwide, conducted as part of a partnership between Stanford University, McKinsey & Company, and the University of Augsburg, Organizational IQ is proving to be the acid test for the success or failure of companies around the world.

"Survival of the Smartest is a practical and action-oriented road map for managing in the Information Age. It can save you much pain by tapping into the experience of managers who have done it before."—Eric Benhamou, CEO, 3Com

"Most executives acknowledge that they need to prepare their organizations for the challenges of the 21st century. But how do you know where you stand and what are the most important levers for improvement? Survival of the Smartest is a must read for any manager who is looking for answers to these questions."—Guenter Mooshammer, Senior Vice President, Vishay Semiconductor

"Mendelson and Ziegler brilliantly capture the character of organizations smart enough to function successfully in a turbulent world. Loaded with powerful concepts and how companies have successfully applied them, Survival of the Smartest will teach you how to create a "High-IQ" company and avoid the traps that make good companies mediocre."—Jerry Porras, Lane Professor of Organizational Behavior, Stanford Business School, and coauthor, Built to Last.

"Professor Mendelson and Dr. Ziegler make it abundantly clear that if your organization is not on the path to becoming a high-IQ company, then it is probably on the road to extinction. This book packs a lot of wisdom that is eminently useful to companies large and small, hi-tech and low-tech. With a solid research base at Stanford Business School and loads of real-world experience, Survival of the Smartest captures essential truths for management in the Information Age."—Charles Fine, Professor, Sloan School of Management, MIT, and author of Clockspeed: Winning Industry Control in the Age of Temporary Advantage.

"This book shows how winning information-age firms can turn speed from a potential problem into a weapon and turn a flood of information into a competitive advantage."—Scott Cook, cofounder, Intuit, Inc.

"Survival of the Smartest is a comprehensive set of tools for measuring the IQ of your organization and systematically improving an organization's ability to learn. I found the book to be both a pragmatic and practical way to hone the competitiveness of any company."—John McHugh, General Manager, Hewlett-Packard ProCurve Networking Business

Deciding Where to Live: Information Studies on Where to Live in America explores major themes related to where to live in America, not only about the acquisition of a home but also the ways in which where one lives relates to one's cultural identity. It shows how changes in media and information technology are shaping both our housing choices and our understanding of the meaning of personal place. The work is written using widely accessible language but supported by a strong academic foundation from information studies and other humanities and social science disciplines. Chapters analyze everyday information behavior related to questions about where to live. The eleven major chapters are: Chapter 1: Where to live as an information problem: three contemporary examples Chapter 2: Turning in place: Real estate agents and the move from information custodians to information brokers Chapter 3: The Evolving Residential Real Estate Information Ecosystem: The Rise of Zillow Chapter 4: Privacy, Surveillance, and the "Smart Home" Chapter 5: This Old House, Fixer Upper, and Better Homes & Gardens: The Housing Crisis and Media Sources Chapter 6: A Community Responds to Growth: An Information Story About What Makes for a Good Place to Live." Chapter 7: The Valley Between Us: The meta-hodology of racial segregation in Milwaukee, Wisconsin Chapter 8: Modeling Hope: Boundary Objects and Design Patterns in a Heartland Heterotopia Chapter 9: Home buying in Everyday Life: How Emotion and Time Pressure Shape High Stakes Deciders' Information Behavior Chapter 10: In Search of Home: Examining Information Seeking and Sources That Help African Americans Determine Where to Live Chapter 11: Where to Live in Retirement: A Complex Information Problem While the book is partly about the goal-directed activity of individuals who want to buy a house, and the infrastructure that supports that activity, it is also about personal activities that are either not goal directed or are directed at other goals such as deciding in which geographic location to live, personal entertainment, cultural understanding, or identity formation.

As a manager or executive, you don't want to make mistakes. You want to make the right decisions that will help your career and business progress. However, no one is free from making mistakes, especially as the world and business becomes ever more complex. In fact, most managers and executives make their decisions without being aware of the clues that separate the right decisions from the wrong ones. This book unravels the mystery that lies between success and failure, focusing on management mistakes. It uncovers the reasons behind most decision errors and shows how to deal with them successfully. It proposes a better approach to goal setting, risk assessment, context analysis, information processing, number crunching and personnel management. It also gives the keys to overcoming the long list of cognitive biases that managers suffer from (whether they know it or not). The book is written from the diverse and rich experience of the author and is based on the examples of dozens of real business mistakes.

The book discusses a new approach to the classification problem following the decision support orientation of multicriteria decision aid. The book reviews the existing research on the development of classification methods, investigating the corresponding model development procedures, and providing a thorough analysis of their performance both in experimental situations and real-world problems from the field of finance.
Audience: Researchers and professionals working in management science, decision analysis, operations research, financial/banking analysis, economics, statistics, computer science, as well as graduate students in management science and operations research.

Providing a comprehensive framework for building an effective fraud prevention model, "Fraud Risk Assessment: Building a Fraud Audit Program" presents a readable overview for developing fraud audit procedures and building controls that successfully minimize fraud. An invaluable reference for auditors, fraud examiners, investigators, CFOs, controllers, corporate attorneys, and accountants, this book helps business leaders respond to the risk of asset misappropriation fraud and uncover fraud in core business systems.

Volume 12, Advances in Business and Management Forecasting, is a blind refereed serial publication. It presents state-of-the-art studies in the application of forecasting methodologies to such areas as supply chain, health care, prospecting for donations from university alumni, and the use of clustering and regression in forecasting. The orientation of this volume is for business applications for both the researcher and the practitioner of forecasting. Volume 12 is divided into three sections: Forecasting Applications, Predictive Analytics and Time Series. An interdisciplinary group of experts explore wide-ranging topics including multi-criteria scoring models, detecting rare events, the assessment of control charts for intermittent data, and fuzzy time series models.