Leadership in Organizations is the first in a series of three books written primarily for distance-learning students in online undergraduate and graduate programs with a focus on management, leadership, and organizational development. This first book introduces concepts, theories, and principles of leadership across a broad spectrum and is intended for students in online courses on leadership, management, and business. A signature theme of the book is the distinction between leadership and management. This book presents a real-world view to help students learn to recognize the dynamics of leadership theory in operation so that they can begin to apply these principles to situations in their work environments.

'A compelling guide for leaders grappling with the pandemic' Financial Times 'A remarkable book telling business leaders what to do when disaster strikes' The Times AN INSPIRING STORY OF RESILIENT LEADERSHIP IN THE TOUGHEST OF TIMES Louai Al Roumani was head of finance and planning at one of the largest banks in Syria, when the war broke out in 2011. In Lessons from a Warzone, Al Roumani shares his very personal account of coping with the day-to-day realities of leading an organization in dangerous and hostile conditions. His story shows how inspiration can come from the unlikeliest of places - from the timeless wisdom of merchants in ancient souks to the changing patterns of military checkpoints. During that time, not only did the bank remain robust when others faltered - it thrived and became the undisputed leading bank as people's trust in its capability to safeguard their life-long savings strengthened. In this book, Al Roumani distils the knowledge and skills he and his colleagues developed while steering the bank through four impossible years into ten lessons applicable to any leader facing a crisis today. His valuable, and often counterintuitive, advice - ranging from resisting over-planning to hacking your own IT department to cutting costs (but not morale) - will help anyone understand how to be resilient even in the most challenging of times.

Part of the series Exploring Effective Leadership Practices through Popular Culture, Urick examines management theories related to mentorship and learning, transformational and transactional leadership, ethical decision making, bases of power, mindfulness, multi-tasking, and more. As you learn to apply these theories, you can become at one with the Force to find balance in your leadership style. Each theory is viewed through the lens of various aspects of the Jedi approach to exerting influence. Through these examples, readers will become familiar and comfortable with academically supported leadership concepts to adjust their own behaviors, becoming more successful in the process. By examining leadership theories through the context of popular culture, the book encourages readers to think creatively about how they might adjust their own management approach. Readers will move from Padawan to Master quickly. May the Force be with you, Jedi Manager! The series aims to bring examples, theory and methodology of leadership to life by analysing academic concepts through popular culture examples that will appeal to a broad range of readers.

Self-Knowledge plays an important role in making decisions and is instrumental in deciphering fact from false information: it is an inward tool, unique and changeable. Inward tools are essential in interpreting and processing information to create understanding and helping to determine illogical knowledge, whilst also fluctuating with the multifaceted and ever-changing awareness of the self that means the results of Self-Knowledge vary between individuals. Self-Knowledge and Knowledge Management Applications highlights and emphasizes the vital role of the human element in Knowledge Management, from which Self-Knowledge forms and functions. Self-Knowledge and Knowledge Management Applications covers the role and complexities of Self-Knowledge in the knowledge management process and Weed-Schertzer explains the separate and intertwined branches of Explicit Knowledge (tangible and transferrable), Tacit Knowledge (not easily transferrable) and Self-Knowledge (inward knowledge) and their applications in a business environment. Defining and explaining how Self-Knowledge enhances the application of each of these knowledge types when used both independently and collectively, Self-Knowledge and Knowledge Management Applications is essential reading for professionals and students across multiple disciplines, from business and management to strategy and technology.

This book provides a detailed examination of the complex negotiation processes surrounding intergovernmental conferences in the European Union.

Since the Treaty of Amsterdam (1997) and its ?appendix?, the Treaty of Nice in 2002, any reform of the treaty framework of the European Union seems to be doomed to fail, evidenced by the decline of the Constitutional Treaty and by the current fate of the Lisbon treaty. By presenting an extensive quantitative study of the Intergovernmental Conference of 1996/7 prior to the Treaty of Amsterdam, the authors argue that these negotiations reveal the major challenges of European integration. Drawing on advanced statistical methods, they contend that multi-level negotiations require an appropriate coordination of informal administrative networks and the empowerment of administrative leadership, with these factors significantly shaping the dynamics and outcomes of negotiations. Through these findings, this book lays down the foundation for future evidence-based evaluations of negotiations and implementation studies, and delivers new insights on decision-making within the European Union.

European Union Intergovernmental Conferences will be of interest to students and researchers of political science, sociology, administrative science, business and management studies, international law and European law.

This book presents 27 methods of the Multiple Attribute Decision Making (MADM), which are not discussed in the existing books, nor studied in details, using more applications. Nowadays, decision making is one of the most important and fundamental tasks of management as an organizational goal achievement that depends on its quality. Decision making includes the correct expression of objectives, determining different and possible solutions, evaluating their feasibility, assessing the consequences, and the results of implementing each solution, and finally, selecting and implementing the solution. Multiple Criteria Decision Making (MCDM) is sum of the decision making techniques. MCDM is divided into the Multiple Objective Decision Making (MODM) for designing the best solution and MADM for selecting the best alternative. Given that the applications of MADM are mostly more than MODM, wide various techniques have been developed for MADM by researchers over the last 60 years, and the current book introduces some of the other new MADM methods.

Tavistock Press was established as a co-operative venture between the Tavistock Institute and Routledge & Kegan Paul (RKP) in the 1950s to produce a series of major contributions across the social sciences.
This volume is part of a 2001 reissue of a selection of those important works which have since gone out of print, or are difficult to locate. Published by Routledge, 112 volumes in total are being brought together under the name The International Behavioural and Social Sciences Library: Classics from the Tavistock Press.
Reproduced here in facsimile, this volume was originally published in 1973 and is available individually. The collection is also available in a number of themed mini-sets of between 5 and 13 volumes, or as a complete collection.

The phenomenon of entrepreneurship has attracted researchers from a variety of disciplines and a diverse number of analytical approaches. Currently, there is a considerable amount of confusion and a variety of conflicting theories which are being used interchangeably and ambiguously. In this important new book, the authors argue that there are analytically distinct forms of entrepreneurship, each of them having an individual logic of their own. They highlight the role of individual economic agents with endowments of new knowledge or new combinations of old knowledge as entrepreneurs, and thus identify them as dynamic factors in the knowledge economy. Overall, this book not only provides a contemporary overview of current research in the field, but also summarizes the policy conclusions that can be drawn from current research.

This book examines discourses of knowledge and innovation in post-industrial societies and knowledge-based organizations. The author investigates the value of knowledge and the question of innovation management in a fully commercial environment for a technology company. In contrast with most of the mainstream approaches to knowledge and innovation management this volume chooses as its starting point a critical examination of these assumptions before proceeding with further suggestions on how to manage knowledge. Using brand new empirical research, the author argues for the significance of addressing the political games and power struggles enacted in managing innovation processes, which result from the opportunity certain groups seek to acquire or extend their control over valuable resources. Again, in contrast to mainstream approaches that reduce power to the ability of individuals to negotiate in order to promote their ideas, the analysis adopts an extended view on power, and seeks to reveal the ambiguities and challenges of innovation management. This work will be of most interest to researchers and students of knowledge and innovation management, namely postgraduates and second degree students, as well as managers in knowledge-based organisations.

"What should I do?," "How should I deal with this?," "How should I behave?," "How should I act?" we ask ourselves daily. But, this is only the first part of the sentence, while the full sentence is "What should I do ... to achieve such and such?," for example to complete an assigned task, to do well before my boss or a client, to be pleased with myself, to carry out my plans, to make money in the stock market, to pass an exam, to complete an application, etc. These and similar questions that people ask, consciously or not, openly or not, are decisions.

What skills must we master, especially when there is a need to make not only elementary decisions, but also decisions that affect the existence, health, and even lives of people? First, Laszlo Zsolnai writes that we should acquire the skill of gaining knowledge. Only then will we stand a chance of reacting to things that are improbable today, but could become a fact tomorrow. Also essential is the skill of designing, i.e., preparing actions conceptually in order to make decisions before irreversible changes occur. Finally, it is essential to master the skill of multidimensional judgment within the space defined by effectiveness, efficiency, and ethics.

This is Zsolnai's attempt to build a model of making ethical decisions both effectively and efficiently. Therefore, the model is much broader than purely an analytical framework would be. It must tell us how to act rather than limit us to reflection on actions already performed; it must combine decision and praxiological analysis of human conduct. The proposed model enlarges the scope of the debate and suggests new avenues of both rational and responsible decision making. This is an original statement of the crossover of policy and morality.

Using a wide range of operational research (OR) optimization examples, Applied Operational Research with SAS demonstrates how the OR procedures in SAS work. The book is one of the first to extensively cover the application of SAS procedures to OR problems, such as single criterion optimization, project management decisions, printed circuit board assembly, and multiple criteria decision making. The text begins with the algorithms and methods for linear programming, integer linear programming, and goal programming models. It then describes the principles of several OR procedures in SAS. Subsequent chapters explain how to use these procedures to solve various types of OR problems. Each of these chapters describes the concept of an OR problem, presents an example of the problem, and discusses the specific procedure and its macros for the optimal solution of the problem. The macros include data handling, model building, and report writing. While primarily designed for SAS users in OR and marketing analytics, the book can also be used by readers interested in mathematical modeling techniques. By formulating the OR problems as mathematical models, the authors show how SAS can solve a variety of optimization problems.

Gain a strong understanding of the role of management science in the decision-making process while mastering the latest advantages of Microsoft (R) Office Excel (R) 365 with Camm/Cochran/Fry/Ohlmann/Anderson/Sweeney/Williams' AN INTRODUCTION TO MANAGEMENT SCIENCE: QUANTITATIVE APPROACHES TO DECISION MAKING, 16E. This market-leading edition uses a proven problem-scenario approach in a new full-color design as the authors introduce each quantitative technique within an application setting. You learn to apply the management science model to generate solutions and make recommendations for management. Updates clarify concept explanations while new vignettes and problems demonstrate concepts at work. All data sets, applications and screen visuals reflect the details of Excel (R) 365 to prepare you to work with the latest spreadsheet tools. In addition, WebAssign courseware demonstrates techniques with instant feedback, problem walk-throughs and step-by-step tutorials.

Just making a decision can be hard enough, but how do you begin to judge whether it's the right one? Chip and Dan Heath, authors of #1 New York Times best-seller Switch, show you how to overcome your brain's natural shortcomings. In Decisive, Chip and Dan Heath draw on decades of psychological research to explain why we so often get it very badly wrong - why our supposedly rational brains are frequently tripped up by powerful biases and wishful thinking. At the same time they demonstrate how relatively easy it is to avoid the pitfalls and find the best answers, offering four simple principles that we can all learn and follow. In the process, they show why it is that experts frequently make mistakes. They demonstrate the perils of getting trapped in a narrow decision frame. And they explore people's tendency to be over-confident about how their choices will unfold. Drawing on case studies as diverse as the downfall of Kodak and the inspiring account of a cancer survivor, they offer both a fascinating tour through the workings of our minds and an invaluable guide to making smarter decisions. Winner in the Practical Manager category of the CMI Management Book of the Year awards 2014.

The technological age has seen a range of catastrophic and preventable failures, often as a result of decisions that did not appropriately consider safety as a factor in design and engineering. Through more than a dozen practical examples from the author 's experience in nuclear power, aerospace, and other potentially hazardous facilities, Choosing Safety is the first book to bring together probabilistic risk assessment and decision analysis using real case studies. For managers, project leaders, engineers, scientists, and interested students, Michael V. Frank focuses on methods for making logical decisions about complex engineered systems and products in which safety is a key factor in design - and where failure can cause great harm, injury, or death.

The technological age has seen a range of catastrophic and preventable failures, often as a result of decisions that did not appropriately consider safety as a factor in design and engineering. Through more than a dozen practical examples from the author 's experience in nuclear power, aerospace, and other potentially hazardous facilities, Choosing Safety is the first book to bring together probabilistic risk assessment and decision analysis using real case studies. For managers, project leaders, engineers, scientists, and interested students, Michael V. Frank focuses on methods for making logical decisions about complex engineered systems and products in which safety is a key factor in design - and where failure can cause great harm, injury, or death.

Real options theory has attracted significant interest in the field of strategic management. Advocates of the approach emphasize that importing concepts from financial economics holds out the potential of yielding new insights on strategic decision-making under uncertainty as well as boundary-of-the-firm issues that are the focus of competitive and corporate strategy. While considerable progress has been made in conceptualizing different types of real options for various strategic investments, considerably less has been done to empirically validate the core propositions of real options theory. As a result there is much debate about the merits and promise of real options in strategy.
In light of the recent interest in real options as well as these trends in the field, this volume examines the ways in which real options theory can contribute to strategic management. This volume offers conceptual pieces that trace out pathways for the theory to move forward and presents new research on the implications of real options for strategic investment, organization, and firm performance. The compendium synthesizes and critiques the research on real options as well as offers a catalyst for further research on this theory in the strategy field.
*Seeks to examine the ways in which real options theory can contribute to strategic management.
*Includes conceptual pieces that unearth some of the key stumbling blocks and trace out pathways for real options theory to move forward
*Presents theoretical and empirical analyses of real options in different strategic contexts.

Optimizing Digital Strategy explores the choices facing organizations in the rapidly changing world of technology-enabled business. From performance marketing through to personalization, on-demand retailing and AI, this book maps out commercial and customer-focused challenges and explains how leaders can get the most out of their digital strategies. Rather than rushing headlong into adopting the latest digital platforms, tools and technologies, the book challenges leaders to step back from the demands for constant investment in new technology and drive better returns from existing assets. Presenting a sustainable model of e-commerce that is appropriate to any individual organization's needs, Optimizing Digital Strategy addresses the repetitive dilemma between even more investment in technology and the need to improve margins and grow revenue. Illustrated by the authors' own digital work for global brands such as The Economist, Sky, O2, Regus, the Financial Times, Lidl and L.K.Bennett, this book shows how to balance the need to remain competitive, fully deliver customer expectations, and put resources behind investments that will deliver the best return.

Learn how to take risks, thrive and build your dream career. 'Sukhinder is one of Silicon Valley's most well-respected leaders. Her unique style of authenticity, optimism and hustle will help anyone unlock their career potential' - Eric Schmidt, former chairman & CEO, Google Each one of us dreams of possibility - in our careers and in our personal lives. But our pursuit of possibility is hamstrung by 'The Myth of the Single Choice' that has led us to believe that one large choice stands between us and success, and that a single failure may topple us should we choose 'wrongly'. We let fear trump possibility: we become paralyzed. Sukhinder Singh Cassidy is one of the most well-respected leaders in Silicon Valley, but her path to success has been far from linear. While she has started three companies including theBoardlist, and has served as president of StubHub, she's also encountered failed choices, misfires, and all other types of pitfalls that she had to learn how to overcome and incorporate into her new path forward. Drawing on her own experience and those of other leaders, Sukhinder shows that when people thrive, it's because their fear of missing out on an opportunity overtakes their fear of failure, and compels them to take action. Better yet, they keep acting, building a fundamental risk-taking muscle that under weighs the importance of any single choice in favour of continually 'choosing'. Choose Possibility is a thrilling and insightful new way to approach risk-taking and achieve lasting success. 'An excellent guide to help anyone learn how to take risks in their own careers and thrive' - Kai-Fu Lee, chairman & CEO, Sinovation Ventures and author of bestseller AI Superpowers

This book examines the field of behavioral economics and provides insights into the following questions:The book looks at decision making and behavior from the point of view of (i) individual behavior and choice; (ii) group and interactive choice; and (iii) collective choices and decision making. In particular, it covers the following aspects: instances when bounded rationality leads to decisions inconsistent with standard economic assumptions; risk and the processes by which investors and consumers make decisions; altruistic and cooperative behavior as alternatives to competition; game theory as a way to explore motives of cooperation versus competition; the determinants of happiness and the relationship between utility and well-being; the concept of social capital, including motivations for charity and being a responsible citizen; how trust and fairness relate to economic actions and the motivation to cooperate rather than compete; behavior such as crime, corruption and bribery from ethical, social and economic viewpoints; and, finally, the decision making process of collective choice and how societies develop rules for governing themselves.This is the first book to bridge economics, psychology, sociology and political sciences and explain the nuanced subtleties of decision making.

Combinatorial optimization is a multidisciplinary scientific area, lying in the interface of three major scientific domains: mathematics, theoretical computer science and management. The three volumes of the Combinatorial Optimization series aim to cover a wide range of topics in this area. These topics also deal with fundamental notions and approaches as with several classical applications of combinatorial optimization. Concepts of Combinatorial Optimization, is divided into three parts: - On the complexity of combinatorial optimization problems, presenting basics about worst-case and randomized complexity; - Classical solution methods, presenting the two most-known methods for solving hard combinatorial optimization problems, that are Branch-and-Bound and Dynamic Programming; - Elements from mathematical programming, presenting fundamentals from mathematical programming based methods that are in the heart of Operations Research since the origins of this field.

As organizations have grown in scale and scope of activities, so have social pressures on every aspect of organizational activity from personnel policies to waste disposal practices. This volume is a rare example of a multidisciplinary approach to an important theoretical problem--the proper means of interorganizational decision making in light of these new pressures. This complex subject is here attacked by nineteen prominent behavioral scientists from a variety of disciplines.

The study of interorganizational decision-making is aimed at moving game situations from conditions of conflict or mixed conflict-cooperation to conditions of pure cooperation. It seeks means of facilitating the coordination of decisions whenever interdependencies exist between the decision units. The book discusses variables, which may affect decision making, including awareness of individual and collective payoffs, choice of an organizational structure, response of boundary personnel, and the decision technology that exists to guide the decision makers.

The book contains studies on all interorganizational decision making situations, including individual and joint decisions, those at the interface of government and business, and decision making at the international level. Contributions are balanced between quantitative building approaches and practical empirical applications, suggesting avenues for both theoretical and practical work in this new field. The book will be of profound interest to all behavioral and management scientists.

"Matthew F. Tuite" is associate professor emeritus of Managerial Economics and Decision Sciences at the Kellogg School of Management.

"Roger K. Chisholm" is professor emeritus of finance / economics at the University of Arkansas, Little Rock. He is coauthor of "Forecasting Methods" and has prepared reports on Indian land cessions for the Indiana Claims Commission.

"Michael Radnor" is professor of management and organizations at the Kellogg School of Management, Northwestern University. He held the position of chair in this department from 1968-1975. He has had professional experience in business in the United States and abroad. The coauthor of "Management Sciences in Government," he has contributed widely to professional journals.

Social network analysis (SNA) is a technique that is used to determine knowledge flows and gaps in mapping social networks for various knowledge types. Social Networking: The Essence of Innovation discusses how social networking and SNA can influence innovation in an organization through the presentation of a broad range of concepts, examples, and case studies. The book's initial chapters deal with developing personal knowledge networks, linking social networking to innovation and strategic intelligence, and exploring synergies among knowledge management, business intelligence, and competitive intelligence. The introduction, an overview of social network analysis, is followed by case studies and an exploration of applications, including knowledge mapping and the analysis of organizations. Software systems devoted to these areas are described, citing results achieved, and a final chapter takes a look at future prospects, making this an essential tool for managers, executives, business analysts, educators, and strategic planners.

Trust is an important factor in risk management, affecting judgements of risk and benefit, technology acceptance and other forms of cooperation. In this book the world's leading risk researchers explore all aspects of trust as it relates to risk management and communication. Drawing on a wide variety of disciplinary approaches and empirical case studies (on topics such as mobile phone technology, well-known food accidents and crises, wetland management, smallpox vaccination, cooperative risk management of US forests and the disposal of the Brent Spar oil drilling platform), this is the most thorough and up-to-date examination of trust in all its forms and complexities. The book integrates diverse research traditions and provides new insights into the phenomenon of trust. Factors that lead to the establishment and erosion of trust are identified. Insightful analyses are provided for researchers and students of environmental and social science and professionals engaged in risk management and communication in both public and private sectors. Related titles The Tolerability of Risk (2007) 978-1-84407-398-6

Combining both quantitative and qualitative aspects of management decision-making with a strong interdisciplinary perspective, this book explores the relationship between hard and soft aspects of decision-making. Quantitative tools are shown in context so that the reader can see their relevance to day-to-day decision-making by addressing their philosophical underpinnings. The role of IT in decision-making is also addressed. Examples from the authors' own experiences are used to illustrate issues.

This book demonstrates how Problem Solving and Process Management is at the heart of continuous business transformation. Logically organized in four parts, it introduces the reader to the domains of change and the process management body of knowledge (BOK) and gives detailed instruction on how to creatively re-engineer processes, sustain innovation and continually improve an enterprise through proven repetitive methods. And unlike any book on the subject it offers a practical step-by-step approach that includes the steps, the templates, and the metrics to keep it on track. Features a tried and tested, practical 17-step "how to" Problem Solving and Process Management methodology that can be used in any business environment. Includes numerous figures and examples of charts and documents used at each step of the process. References standard forms, tools, and training materials in the Appendix. Addresses how to engage the people who are using, creating, and improving the management process. Explains the steps in creating a process management methodology and presents the process management body of knowledge without the "fad" or spin. Highlights the importance of good process management to corporate business transformation. Part I: Transforming the Business - Achieving a Culture of InnovationAn Introduction to Business Transformation-The Methodology & Philosophy The Phases of Business Transformation Explained - Laying the Foundation for Continuous Innovation The Organizational Approach to Business Transformation Part II: Analyzing the Status Quo - By Constantly QuestioningHow to Analyze the "As Is" Business Processes Research Customer Needs and ExpectationsSelect the IssueDefine/Design the ProcessEstablish Standards and Design Performance MeasuresImplement the Processes, Standards, Measures, and Quality SystemsConfirm the Process/Issue FocusSet the Improvement Objectives and Schedule Part III: Continuous Innovation - By Problem SolvingCreative Process ImprovementCause and Effect AnalysisGathering and Analyzing Root Cause DataSelecting the Root Cause to be AddressedFormulate Alternative SolutionsEvaluate and Select the Best SolutionDocument SolutionsInvestigate and Validate the SolutionClosing the Loop through Continuous Improvement Part IV: Engaging the People - Sustaining InnovationManaging Process Improvement Teams - Making it WorkSustaining Innovation with a Higher Purpose Appendices - Management Tools