Flood introduces a dynamic new problem solving system called Total Systems Intervention (TSI). He provides a clear understanding of TSI in terms of its philosophy, principles and process, explaining what is happening when using this system and how to avoid the main pitfalls in problem solving with TSI. Describes the pros and cons of different catagories of consultants that may be used in the TSI procedure along with guidelines on selecting the right one. Features nine international case studies--each one appraising a diverse type of organisational problem solving using TSI.

Texas prosecutors are powerful: in cases where they seek capital punishment, the defendant is sentenced to death over ninety percent of the time. When management professor Hans Hansen joined Texas's newly formed death penalty defense team to rethink their approach, they faced almost insurmountable odds. Yet while Hansen was working with the office, they won seventy of seventy-one cases by changing the narrative for death penalty defense. To date, they have succeeded in preventing well over one hundred executions-demonstrating the importance of changing the narrative to change our world. In this book, Hansen offers readers a powerful model for creating significant organizational, social, and institutional change. He unpacks the lessons of the fight to change capital punishment in Texas-juxtaposing life-and-death decisions with the efforts to achieve a cultural shift at Uber. Hansen reveals how narratives shape our everyday lives and how we can construct new narratives to enact positive change. This narrative change model can be used to transform corporate cultures, improve public services, encourage innovation, craft a brand, or even develop your own leadership. Narrative Change provides an unparalleled window into an innovative model of change while telling powerful stories of a fight against injustice. It reminds us that what matters most for any organization, community, or person is the story we tell about ourselves-and the most effective way to shake things up is by changing the story.

Principles of Risk-Based Decision Making provides managers with the foundation for creating a proactive organizational culture that systematically incorporates risk into key decision-making processes. Based on methodology adopted by a number of organizations including the federal government, this book examines risk-based decision making as a process for organizing information about the possibility for unwanted outcomes in a simple, practical way that helps decision makers make timely, informed management choices that minimize harmful effects on safety and health, the environment, property loss, or mission success. Citing practical examples, charts, and checklists, the authors break the risk-based decision making process into five key components: establishing the decision structure, performing the risk assessment, managing sufficient risks, monitoring effectiveness of adopted risk controls through impact assessment, and facilitating risk communication. They examine each component in detail and outline available decision analysis and risk assessment tools that aid in each of these risk-based decision making functions. This book also walks readers through eight project management steps-from scoping a risk assessment to evaluating the recommendations-the components of each, and the importance of these steps to the success of a risk assessment. Special features include a table for applying the risk-based decision-making process, a hazard identification guidesheet, an example of human error, an acronym list, and a glossary.

... an impassioned work ... - Social and Environmental Accounting Journal Vol. 26 Issue 1 || Mr Waddell synthesizes the lessons from ... examples and provides guidance on how other organizations can move away from an adverserial approach and adopt the philosophy that "we're all in it together". - The Chronicle of Philanthropy, 29 September 2005 || By taking a stakeholder engagement and issue/opportunity-centric strategy, the book aims to make it easier to solve differences. It does so by identifying sources of tension and opportunity and describes the processes of building relationships that can produce mutual rewards. - Sustainability Radar, August 2005 || SLC is a brave and timely step forward, showing us that we can create solutions through enhanced engagement and the re-framing of issues for the common good. www.publish.csiro.au/ecos. Read the full review - ECOS: Australia's magazine on Sustainability - Sophie Constance || A readable book full of valuable insights. - Long Range Planning Vol. 39 (2006)

... an impassioned work ... - Social and Environmental Accounting Journal Vol. 26 Issue 1 || Mr Waddell synthesizes the lessons from ... examples and provides guidance on how other organizations can move away from an adverserial approach and adopt the philosophy that "we're all in it together". - The Chronicle of Philanthropy, 29 September 2005 || By taking a stakeholder engagement and issue/opportunity-centric strategy, the book aims to make it easier to solve differences. It does so by identifying sources of tension and opportunity and describes the processes of building relationships that can produce mutual rewards. - Sustainability Radar, August 2005 || SLC is a brave and timely step forward, showing us that we can create solutions through enhanced engagement and the re-framing of issues for the common good. www.publish.csiro.au/ecos. Read the full review - ECOS: Australia's magazine on Sustainability - Sophie Constance || A readable book full of valuable insights. - Long Range Planning Vol. 39 (2006)

A Business Week, New York Times Business, and USA Today Bestseller

"Ambitious and readable . . . an engaging introduction to the oddsmakers, whom Bernstein regards as true humanists helping to release mankind from the choke holds of superstition and fatalism." —The New York Times

"An extraordinarily entertaining and informative book." —The Wall Street Journal

"A lively panoramic book . . . Against the Gods sets up an ambitious premise and then delivers on it." —Business Week

"Deserves to be, and surely will be, widely read." —The Economist

"[A] challenging book, one that may change forever the way people think about the world." —Worth

"No one else could have written a book of such central importance with so much charm and excitement." —Robert Heilbroner author, The Worldly Philosophers

"With his wonderful knowledge of the history and current manifestations of risk, Peter Bernstein brings us Against the Gods. Nothing like it will come out of the financial world this year or ever. I speak carefully: no one should miss it." —John Kenneth Galbraith Professor of Economics Emeritus, Harvard University

In this unique exploration of the role of risk in our society, Peter Bernstein argues that the notion of bringing risk under control is one of the central ideas that distinguishes modern times from the distant past. Against the Gods chronicles the remarkable intellectual adventure that liberated humanity from oracles and soothsayers by means of the powerful tools of risk management that are available to us today.

"An extremely readable history of risk." —Barron's

"Fascinating . . . this challenging volume will help you understand the uncertainties that every investor must face." —Money

"A singular achievement." —Times Literary Supplement

"There's a growing market for savants who can render the recondite intelligibly—witness Stephen Jay Gould (natural history), Oliver Sacks (disease), Richard Dawkins (heredity), James Gleick (physics), Paul Krugman (economics)—and Bernstein would mingle well in their company." —The Australian

This book presents state-of-the-art research on responsible operations practices. The book identifies the challenges and opportunities arising from the shift towards responsible business operations and examines these issues through the lenses of operations management, emphasizing the supply chain transformations associated with these changes. Developing a responsible business model presents a great opportunity for firms to differentiate in the marketplace through innovative models and insights around responsible operations and supply chain management. To do so, companies in many industries are changing their practices around sourcing materials, supplier compliance around processes and labor, scientific and sustainable approaches to farming in emerging countries, managing counterfeiting risks, and public health management. Responsible Business Operations: Challenges and Opportunities is divided into three sections. Section 1 focuses on environmental responsibility for companies. It also explores alternative energy solutions for both the developed and developing world, as well as worldwide carbon footprint reduction efforts. Section 2 is dedicated to social responsibility, with chapters covering topics including improving agricultural food chains and humanitarian challenges for businesses. Finally Section 3 promotes ethical responsibility, analyzing ways to improve supplier compliance to product, process and ethical standards.

This book will help you deal with the hundreds of decisions you are faced with every day. It will show you how:

• The mind processes information
• Biological, physiological, and psychological factors influence thinking
• To better prepare yourself to address probable influences on your decisions
• To unleash the creative potential in your mind

This book distills what behavioral science has discovered related to how people, especially those in business, make decisions. Making Better Business Decisions will enable decision-makers to:

• Recognize and focus on the truly important decisions that require critical thinking
• Analyze options more clearly and creatively
• Reduce decisional time and effort
• Improve judgement quality

Awareness and application of the material contained within will enable us not only to improve our own decisions, but will also provide the means for us to understand how and why others decide as they do.

Applying rational decisional techniques or intuition can most likely solve our everyday routine, repetitive, and minor problems. As decisions become more important and problems become more difficult, the energy required by critical thinking skills and creative problem solving can improve the quality of our thought processes and increase the likelihood of uncovering optimal solutions.

This book reports on an operational management approach to improving bike-sharing systems by compensating for fluctuating demand patterns. The aim is to redistribute bikes within the system, allowing it to be "actively" balanced. The book describes a mathematical model, as well as data-driven and simulation-based approaches. Further, it shows how these elements can be combined in a decision-making support system for service providers. In closing, the book uses real-world data to evaluate the method developed and demonstrates that it can successfully anticipate changes in demand, thus supporting efficient scheduling of transport vehicles to manually relocate bikes between stations.

This essential metaheuristics tutorial provides descriptions and practical applications in the area of business analytics. It addresses key problems in predictive and prescriptive analysis, while also illustrating how problems that arise in business analytics can be modelled and how metaheuristics can be used to find high-quality solutions. Readers will be introduced to decision-making problems for which metaheuristics offer the most effective solution technique. The book not only shows business problem modelling on a spreadsheet but also how to design and create a Visual Basic for Applications code. Extra Material can be downloaded at http://extras.springer.com/978-3-319-68117-7.

Knowledge management metrics are one of the weakest areas of practice in the field. Overwhelmingly, the literature that exists focuses on case studies and incidents of metrics, rather than approaching the concept holistically. Addressing this lack, expert authors Alexeis Garcia-Perez, Farah Gheriss and Denise Bedford come together to supply a fundamental discussion of measurement cultures and philosophy, types of metrics, and how to use metrics to grow an organization. They offer a guide for knowledge management professionals to report on progress against goals and targets in terms that are understandable and comparable to their organizational peers, enabling professionals from across businesses to communicate with metrics and engage in wider discussion about the process of achieving organizational visions. Providing practical guidance for identifying different types of measurements and metrics, as well as methods for defining and collection information about metrics, this is an essential book for knowledge management professionals and researchers on the path to improving metric literacy across their organizations.

The attacks on the World Trade Center and the Pentagon on September 11, 2001 changed the way the world thinks about security. Everyday citizens learned how national security, international politics, and the economy are inextricably linked to business continuity and corporate security. Corporate leaders were reminded that the security of business, intellectual, and human assets has a tremendous impact on an organization's long-term viability.
In Rethinking Corporate Security, Fortune 500 consultant Dennis Dalton helps security directors, CEOs, and business managers understand the fundamental role of security in today's business environment and outlines the steps to protect against corporate loss. He draws on the insights of such leaders as Jack Welch, Bill Gates, Charles Schwab, and Tom Peters in this unique review of security's evolving role and the development of a new management paradigm.
* If you truly wish to improve your own skills, and the effectiveness of your Corporation's security focus, you need to read this book
* Presents connections of theory to real-world case examples in historical and contemporary assessment of security management principles
* Applies classic business and management strategies to the corporate security management function

The epistemological and methodological issues within management sciences constitute a difficult area for theoretical reflection. The main goal of this book is to deepen epistemological and methodological reflection concerned with the foundations of organization and management in order to broaden the methodological awareness of researchers from the field of management sciences. This book does not describe paradigm change; it points out possible evolutional directions for management reflection. The key matter is to convince of the uncertainty and of the contextual nature of the knowledge obtained through management.

Challenged by stringent regulations, vigorous competition, and liability lawsuits, medical device manufactures must develop safe, reliable, and cost-effective products, and managing and reducing risk is a vital element of reaching that goal. These guidelines focus on Failure Modes and Effects Analysis (FMEA) and its application throughout the life cycle of a medical device. It outlines the major U.S. and E.U. standards and regulations and provides a detailed yet easy-to-read overview of risk management and risk analysis methodologies, common FMEA pitfalls, and FMECA-Failure Mode, Effects, and Criticality Analysis.

Guidelines for Failure Modes and Effects Analysis for Medical Devices is written as a practical guide to achieving corporate consistency while dramatically cutting the time required for studies. It will help you prevent patient injuries, costly product recalls, and production department down-time.

Discover how the FMEA methodology can help your company achieve a more cost-effective manufacturing process by improving the quality and reliability of your products. This new FMEA manual from the experts at Dyadem is the ultimate resource for you and your colleagues to learn more about Failure Modes and Effects Analysis and then teach others at your facility. This comprehensive manual is sure to become a standard reference for engineering professionals.

The father of the data warehouse incorporates the latest technologies into his blueprint for integrated decision support systems

Having invented the corporate information factory (CIF) to help IT and database managers cut through the jungle of information technologies out there, bestselling author Bill Inmon again teams up with experts Claudia Imhoff and Ryan Sousa to show you how to integrate all key components of the modern information system architecture in a way that meets your evolving business needs.

You’ll get clear explanations on how to integrate the enterprise data warehouse with a host of new technologies and solutions that have emerged since this groundbreaking work was first published in 1998. You’ll also discover how to leverage these technologies to ensure broad access to information for end users, while reducing costs and improving scalability across the enterprise. Ultimately, you’ll learn to design, build, and implement a company-wide information ecosystem that:

• Integrates with legacy systems and the Web
• Leverages third-party ERP, CRM, and eBusiness applications
• Exploits the latest in data exploration and mining technologies
• Takes advantage of low-cost alternative storage
• Scales across the enterprise through the use of data marts and operational data stores
• Accommodates the use of multiple data warehouses
• Can start small and grow incrementally

'Knowledge Management Foundations' is just what it claims, the first attempt to provide a secure intellectual footing for the myriad of practices called "knowledge management." A breath of fresh air from the usual KM gurus, Fuller openly admits that the advent of KM is a mixed blessing that often amounts to the conduct of traditional management by subtler means. However, Fuller's deep understanding of both the history of management theory and knowledge production more generally enables him to separate the wheat from the chaff of the KM literature.
This ground-breaking book will prove of interest to both academics and practitioners of knowledge management. It highlights the ways in which KM has challenged the values associated with knowledge that academics have taken for granted for centuries. At the same time, Fuller resists the conclusion of many KM gurus, that the value of knowledge lies in whatever the market will bear in the short term. He pays special attention to how information technology has not only facilitated knowledge work but also has radically altered its nature. There are chapters devoted to the revolution in intellectual property and an evaluation of peer review as a quality control mechanism. The book culminates in a positive re-evaluation of universities as knowledge producing institutions from which the corporate sector still has much to learn.
A KMCI Press book - a definitive title from the leading, standard-setting KM organizationOnly book to describe fundamental KM concepts and theoriesApproach roots theory in current state of the procession/discipline

This book includes selected papers presented at the Indo-French Seminar on Optimization, Variational Analysis and Applications (IFSOVAA-2020), held at the Department of Mathematics, Institute of Science, Banaras Hindu University, Varanasi, India, from 2-4 February 2020. The book discusses current optimization problems and their solutions by using the powerful tool of variational analysis. Topics covered in this volume include set optimization, multiobjective optimization, mathematical programs with complementary, equilibrium, vanishing and switching constraints, copositive optimization, interval-valued optimization, sequential quadratic programming, bound-constrained optimization, variational inequalities, and more. Several applications in different branches of applied mathematics, engineering, economics, finance, and medical sciences have been included. Each chapter not only provides a detailed survey of the topic but also builds systematic theories and suitable algorithms to deduce the most recent findings in literature. This volume appeals to graduate students as well as researchers and practitioners in pure and applied mathematics and related fields that make use of variational analysis in solving optimization problems.

Contents:
1. Introduction The Context in Which Toxic Risk Analysis Takes Place 2. What Risk Management Covers 3. Legal and Organisational Frameworks 4. Philosophical Frameworks for Handling Risk 5. The Importance of Risk Perception and Risk Communication for Toxicological Risk Assessment The Principles and Practice of Toxic Risk Analysis 6. Introduction - Royal Society and National Academy of Science 7. Toxicological Assessment 8. Evaluation of Human Health Effects: Toxicity 9. Evaluation of Human Health Effects: Exposure 10. The Special Case of Major Accident Hazards 11. Evaluation of Effects on the Environment 12. Effects on the Atmosphere

Most teams underperform. Yours can beat the odds. If you read nothing else on building better teams, read these 10 articles. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you assemble and steer teams that get results. Leading experts such as Jon Katzenbach, Teresa Amabile, and Tamara Erickson provide the insights and advice you need to: Boost team performance through mutual accountabilityMotivate large, diverse groups to tackle complex projectsIncrease your teams' emotional intelligencePrevent decision deadlockExtract results from a bunch of touchy superstarsFight constructively with top-management colleagues

Investment in any new project invariably carries risk but the construction industry is subject to more risk and uncertainty than perhaps any other industry. This guide for construction managers, project managers and quantity surveyors as well as for students shows how the risk management process improves decision-making. Managing Risk in Construction Projects offers practical guidance on identifying, assessing and managing risk and provides a sound basis for effective decision-making in conditions of uncertainty. The book focuses on theoretical aspects of risk management but also clarifies procedures for undertaking and utilising decisions. This blend of theory and practice is the real message of the book and, with a strong authorship team of practitioners and leading academics, the book provides an authoritative guide for practitioners having to manage real projects. It discusses a number of general concepts, including projects, project phases, and risk attitude before introducing various risk management techniques. This third edition has been extended to recognize the reality of multi-project or programme management and the risks in this context; to highlight the particular problems of risk in international joint ventures; and to provide more coverage of PFI and PPP. With case studies and examples of good practice, the book offers the distilled knowledge of over 100 man-years of experience in working on all aspects of project risk, giving sound practical guidance on identifying, assessing and managing risk.

A Practical Guide to Understanding, Managing and Reviewing Environmental Risk Assessment Reports provides team leaders and team members with a strategy for developing the elements of risk assessment into a readable and beneficial report.
The authors believe that successful management of the risk assessment team is a key factor is quality reports. Leadership first clarifies the roles of each participant and the unique technical factors of their respective disciplines. Teamwork is achieved through an emphasis on common language and procedures.
Belluck and Benjamin explore a variety of techniques for creating accurate and useful reports. An example is Proactive Risk Assessment, which breaks a project into discrete parts to be delivered on an interim basis. This method, based on iterative review, drastically increases the chance of detecting errors while they can still be corrected.
The authors emphasize rigorous standards by which reports are audited, evaluated and critiqued. The goal is to create reports that are accurate, useful and, adaptable on an industry-wide basis.

The world is increasingly turbulent and complex, awash with disruptions, tipping points and knock-on effects exemplified by the implosion of financial markets and economies around the globe. This book is for business and organizational leaders who want and need to think through how best to deal with increasing turbulence, and with the complexity and uncertainty that come with it. The authors explain in clear language how future orientation and, specifically, modern scenario techniques help to address these conditions. They draw on examples from a wide variety of international settings and circumstances including large corporations, inter-governmental organizations, small firms and municipalities. Readers will be inspired to try out scenario approaches themselves to better address the turbulence that affects them and others with whom they work, live and do business. This second edition extends the use of scenarios planning and methods to tackle the risk and uncertainty of financial markets and the potentially massive impacts on businesses of all kinds, providing powerful tools to give far thinking executives an advantage in these turbulent times.

This practical resource shows business professionals how to improve their decision-making skills and enhance their ability to develop effective interpersonal relationships with co-workers and clients. The book covers a wide range of topics -- identifying tastes and preferences, personal skill assessment, cost-benefit analysis, risk and uncertainty, multi-tasking, human resource management, time constraints, data collection, and more. Designed to help busy professionals make the most effective use of time and energy, it will also be useful in the study of organizational behavior and business psychology.