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Books > Business & Economics > Business & management > Management & management techniques > Management decision making

New Methods and Applications in Multiple Attribute Decision Making (MADM) (Hardcover, 1st ed. 2019): Alireza Alinezhad, Javad... New Methods and Applications in Multiple Attribute Decision Making (MADM) (Hardcover, 1st ed. 2019)
Alireza Alinezhad, Javad Khalili
R2,898 Discovery Miles 28 980 Ships in 18 - 22 working days

This book presents 27 methods of the Multiple Attribute Decision Making (MADM), which are not discussed in the existing books, nor studied in details, using more applications. Nowadays, decision making is one of the most important and fundamental tasks of management as an organizational goal achievement that depends on its quality. Decision making includes the correct expression of objectives, determining different and possible solutions, evaluating their feasibility, assessing the consequences, and the results of implementing each solution, and finally, selecting and implementing the solution. Multiple Criteria Decision Making (MCDM) is sum of the decision making techniques. MCDM is divided into the Multiple Objective Decision Making (MODM) for designing the best solution and MADM for selecting the best alternative. Given that the applications of MADM are mostly more than MODM, wide various techniques have been developed for MADM by researchers over the last 60 years, and the current book introduces some of the other new MADM methods.

Multiple Criteria Optimization - State of the Art Annotated Bibliographic Surveys (Hardcover, 2002 ed.): Xavier Gandibleux Multiple Criteria Optimization - State of the Art Annotated Bibliographic Surveys (Hardcover, 2002 ed.)
Xavier Gandibleux
R4,291 Discovery Miles 42 910 Ships in 18 - 22 working days

The roots of Multiple Criteria Decision Making and Multiple Criteria Optimization were laid by Pareto at the end of the 19th century, and since then the discipline has prospered and grown, especially during the last three decades. Today, many decision support systems incorporate methods to deal with conflicting objectives. The foundation for such systems is a mathematical theory of optimization under multiple objectives.

Since its beginnings, there have been a vast number of books, journal issues, papers and conferences that have brought the field to its present state. Despite this vast body of literature, there is no reliable guide to provide an access to this knowledge. Over the years, many literature surveys and bibliographies have been published. With the ever rapidly increasing rate of publications in the area and the development of subfields, these were mostly devoted to particular aspects of multicriteria optimization: Multiobjective Integer Programming, Multi-objective Combinatorial Optimization, Vector Optimization, Multiobjective Evolutionary Methods, Applications of MCDM, MCDM Software, Goal Programming. Hence the need for a comprehensive overview of the literature in multicriteria optimization that could serve as a state of the art survey and guide to the vast amount of publications. Multiple Criteria Optimization: State of the Art Annotated Bibliographic Surveys is precisely this book. Experts in various areas of multicriteria optimization have contributed to the volume. The chapters in this book roughly follow a thread from most general to more specific. Some of them are about particular types of problems (Theory of Vector Optimization, Nonlinear MultiobjectiveProgramming, Fuzzy Multiobjective Programming, Multiobjective Combinatorial Optimization, Multicriteria Scheduling Problems), while the others are focused on multi-objective methodologies (Goal Programming, Interactive Methods, Evolutionary Algorithms, Data Envelopment Analysis). All contributing authors invested great effort to produce comprehensive overviews and bibliographies and to have references that are as precise as possible.

Strategizing - New Thinking about Strategy, Planning, and Management (Hardcover): Eric J. Bolland Strategizing - New Thinking about Strategy, Planning, and Management (Hardcover)
Eric J. Bolland
R2,837 Discovery Miles 28 370 Ships in 18 - 22 working days

Strategy is an essential part of business, but strategizing often gets ignored or left behind. In this exciting new work, Eric J. Bolland introduces strategizing as a key component of strategy development and execution, showing strategizing as a way to aid organizations with their futures. To strategize successfully, businesses need a set of well-developed tools to help them perform specific actions continuously. Starting by tracing the origin and evolution of strategy and strategic planning, this exciting new guide puts forward advice on how to put strategy research into strategizing practice. In detailed chapters, Bolland addresses how strategizing works, with twenty real-world cases to show how theory can become reality, citing art, history, literature, science, psychology and philosophy to explore the human impulse to strategize. A valuable accompaniment for business students of strategy, as well as a practical handbook for staff and mid- and upper-level managers, this book is an essential read for anyone seeking guidance about planning the futures of their organizations.

Lessons from a Warzone - How to be a Resilient Leader in Times of Crisis (Hardcover): Louai Al Roumani Lessons from a Warzone - How to be a Resilient Leader in Times of Crisis (Hardcover)
Louai Al Roumani 1
R542 R490 Discovery Miles 4 900 Save R52 (10%) Ships in 9 - 17 working days

'A compelling guide for leaders grappling with the pandemic' Financial Times 'A remarkable book telling business leaders what to do when disaster strikes' The Times AN INSPIRING STORY OF RESILIENT LEADERSHIP IN THE TOUGHEST OF TIMES Louai Al Roumani was head of finance and planning at one of the largest banks in Syria, when the war broke out in 2011. In Lessons from a Warzone, Al Roumani shares his very personal account of coping with the day-to-day realities of leading an organization in dangerous and hostile conditions. His story shows how inspiration can come from the unlikeliest of places - from the timeless wisdom of merchants in ancient souks to the changing patterns of military checkpoints. During that time, not only did the bank remain robust when others faltered - it thrived and became the undisputed leading bank as people's trust in its capability to safeguard their life-long savings strengthened. In this book, Al Roumani distils the knowledge and skills he and his colleagues developed while steering the bank through four impossible years into ten lessons applicable to any leader facing a crisis today. His valuable, and often counterintuitive, advice - ranging from resisting over-planning to hacking your own IT department to cutting costs (but not morale) - will help anyone understand how to be resilient even in the most challenging of times.

Managing Uncertainties in Networks - Public Private Controversies (Hardcover): Joop Koppenjan, Erik-Hans Klijn Managing Uncertainties in Networks - Public Private Controversies (Hardcover)
Joop Koppenjan, Erik-Hans Klijn
R5,778 Discovery Miles 57 780 Ships in 10 - 15 working days

As public and private sector organizations work more frequently in partnership, managing uncertainties, problems and controversies becomes increasingly difficult. Despite sophisticated technology and knowledge, the strategic networks and games required to solve uncertainties become more complex and more important than ever before.
Managing Uncertainties in Networks is a new text that examines developments in the area of network strategy. Differentiating itself from other policy network approaches which have a mainly research focus, this text has a managerial orientation presenting strategies and management recommendations for public and private sector organizations as well as the analytical tools required by practitioners seeking to support their own internal decision making and strategy formulation.
Topics covered include:
* Knowledge conflicts
* Uncertainties and governments
* Technological controversies
* Collaborative problem solving
* Managing networks
Tapping into the important and ever-growing area of risk and uncertainty management, this is a vital and long awaited staple for the arena written by two leading authors in the field. It will be key reading for students, scholars and policy makers seeking to understand the complexities of the network society.

Managing Uncertainties in Networks - Public Private Controversies (Paperback, New): Joop Koppenjan, Erik-Hans Klijn Managing Uncertainties in Networks - Public Private Controversies (Paperback, New)
Joop Koppenjan, Erik-Hans Klijn
R1,674 Discovery Miles 16 740 Ships in 10 - 15 working days

As public and private sector organizations work more frequently in partnership, managing uncertainties, problems and controversies becomes increasingly difficult. Despite sophisticated technology and knowledge, the strategic networks and games required to solve uncertainties become more complex and more important than ever before.
Managing Uncertainties in Networks is a new text that examines developments in the area of network strategy. Differentiating itself from other policy network approaches which have a mainly research focus, this text has a managerial orientation presenting strategies and management recommendations for public and private sector organizations as well as the analytical tools required by practitioners seeking to support their own internal decision making and strategy formulation.
Topics covered include:
* Knowledge conflicts
* Uncertainties and governments
* Technological controversies
* Collaborative problem solving
* Managing networks
Tapping into the important and ever-growing area of risk and uncertainty management, this is a vital and long awaited staple for the arena written by two leading authors in the field. It will be key reading for students, scholars and policy makers seeking to understand the complexities of the network society.

People-Focused Knowledge Management - How Effective Decision Making Leads to Corporate Success (Paperback): Karl Wiig People-Focused Knowledge Management - How Effective Decision Making Leads to Corporate Success (Paperback)
Karl Wiig
R1,616 Discovery Miles 16 160 Ships in 10 - 15 working days

The business environment has changed. Sharper competition requires organizations to exhibit greater effectiveness in their operations and services and faster creation of new products and services all hallmarks of the knowledge economy. Up until now, most of the knowledge management literature has focused on technology, systems, or culture. This book moves to the next stage, to focus on the people the knowledge workers themselves. Noted expert Karl Wiig synthesizes recent research findings in cognitive science and related fields to describe how people actually work. He focuses on how people learn, remember, make decisions, solve problems and act in general, how knowledge relates to work behavior. By understanding how people work, managers can improve effectiveness to gain competitive advantage.

Managing the Risk of Workplace Stress - Health and Safety Hazards (Hardcover): Sharon Clarke, Cary Cooper Managing the Risk of Workplace Stress - Health and Safety Hazards (Hardcover)
Sharon Clarke, Cary Cooper
R5,752 Discovery Miles 57 520 Ships in 10 - 15 working days


Contents:
1. Introduction: Costs associated with occupational stress: Risk Management of stress: The Structure of the book: 2. The Effects of Stress on Employee-Related Outcomes: Absenteeism, Turnover and Productivity: Work-Related Accidents: 3. Environmental Factors and Occupational Safety: Organisational Accidents: Organisation and Management: Safety Management Practices: Safety Culture: Safety Climate: Leadership: Supervision: Safety Subclimates: 4. Psychological Factors and Occupational Safety: Human Factors: Human Error: Violations: Accident Proneness: Personality Characteristics: Risk Propensity: 5. Job-Stress and Work-Related Accidents: Job Stress and Unsafe Acts: Job Stress and Safety Behavior: Individual Differences: 6. A Risk Management Approach to Occupational Stress: The Concept of Risk Assessment: Risk Assessment Methodologies: Risk Assessment of Occupational Stress: Risk Evaluation: Risk Reduction: Stress Interventions: 7. Assessment of Job Stress: Stress Audit Tools: Case Study - Stress Auditing at Somerset County Council: Stage One: Assessment of Job Stress: 8. Risk Evaluation: Risk Factors: Assessing Safety Risks: Case Study - Managing Stress and Accidents in the Offshore Oil and Gas Industry: Stage Two: Risk Evaluation: Risk Control: 9. Risk Reduction: Secondary / Tertiary Stress Prevention: Primary Stress Prevention: Reducing Safety Risks: Stage Three: Risk Reduction: Index

How Safe is Safe Enough? - Leadership, Safety and Risk Management (Hardcover, New Ed): Greg Alston How Safe is Safe Enough? - Leadership, Safety and Risk Management (Hardcover, New Ed)
Greg Alston
R4,061 Discovery Miles 40 610 Ships in 10 - 15 working days

Safety is not easy, it is a full time effort, and is equally important whether people are on the job or on personal time. If an organization is serious about mission success, it must take 'risk' seriously as well. Leaders need to be involved in the risk game at every turn, and understand the key elements (discussed throughout this book) that help them to win. Winning the risk game is what safety is all about. As in operational success, risk management requires the best human faculties to achieve victory; talent of organizational players and commitment from top leadership rule the day. The book covers leadership, safety programs, and risk management for organizations and individuals. It helps in professional development, grooming current and future leaders to understand their roles in safety and risk management. Central to the author's message are: Seven truths of safety that the author discovered as a senior safety officer. Four roadblocks to achieving zero mishaps that must be aggressively addressed. Nine elements to risk reduction, with which leaders must become familiar. He establishes the importance of an organizational leader's role in the safety/risk management game and provides the answer to, 'How safe is safe enough?' Often, managers at various levels do not have an understanding of what goes into a safety program, this book tells them, from an expert's view. The readership includes: executives and middle management; all leaders as a professional development book and students. It is also a supplemental textbook for safety and risk management courses.

Introduction to Hydrocodes, Volume 49 (Hardcover): Jonas Zukas Introduction to Hydrocodes, Volume 49 (Hardcover)
Jonas Zukas
R3,467 Discovery Miles 34 670 Ships in 10 - 15 working days

A hydrocode refers to a computer program used for the study of the dynamic response of materials and structures to impulse (primary blast), impact (involving everything from car and aircraft collisions to impacts of space structures by assorted debris).
The understanding of hydrocodes requires knowledge of numerical methods in the code as well as a keen understanding of the physics of the problem being addressed. This can take many years to learn via codes. There are currently a number of titles addressing the physics of high pressure and high rate material but nothing introducing the novice to the fundamentals of this highly technical and complicated study. This title bridges the gap, bringing together the large body of literature, scattered through diverse journals, government and corporate reports and conference proceedings. As valuable as the text are the cited references and the combination will take years off the preparation time of future code users.
* Introduces complex physics essential for the understanding of hydrocodes
* Infused with over 30 years practical experience in the field
* Brings together a wide range of literature saving valuable research time

Managing the Risk of Workplace Stress - Health and Safety Hazards (Paperback): Sharon Clarke, Cary Cooper Managing the Risk of Workplace Stress - Health and Safety Hazards (Paperback)
Sharon Clarke, Cary Cooper
R1,653 Discovery Miles 16 530 Ships in 10 - 15 working days


Working in a stressful environment not only increases the risk of physical illness or distress, but also increases the likelihood of workplace accidents. While legislation provides some guidelines for risk assessment of physical hazards, there remains limited guidance on the risks of psychosocial hazards, such as occupational stress.
This book takes the risk management approach to stress evaluation in the workplace, offering practical guidelines for the audit, assessment and mitigation of workplace stressors. Based on both research and case-studies, this book provides a comprehensive source of theoretical and practical information for students and practitioners alike.
This book includes chapters on:
*environmental stress factors
* psychological stress factors
*work-related accidents
*job stress evaluation methods
With its up-to-date approach to a fascinating area of study, Managing the Risk of Workplace Stress is key reading for all students of organizational psychology and those responsible for workplace safety.

Multiple Criteria Decision Making - Beyond the Information Age (Hardcover, 1st ed. 2021): Y. Ilker Topcu, OEzay OEzaydin,... Multiple Criteria Decision Making - Beyond the Information Age (Hardcover, 1st ed. 2021)
Y. Ilker Topcu, OEzay OEzaydin, OEzgur Kabak, Sule OEnsel Ekici
R3,847 Discovery Miles 38 470 Ships in 18 - 22 working days

Data and its processed state 'information' have become an indispensable resource for virtually all aspects of business, education, etc. Consequently, decisions regarding the handling of this data, transforming it into meaningful information, and ultimately arriving at the best course of action have taken on a new importance. This book highlights a selection of cutting-edge research on decision making presented at the 25th International Conference on Multiple Criteria Decision Making (MCDM 2019), held in Istanbul, Turkey.

Theories of the Bargaining Process (Hardcover, New edition): Alan Coddington Theories of the Bargaining Process (Hardcover, New edition)
Alan Coddington
R6,741 Discovery Miles 67 410 Ships in 10 - 15 working days

The rise of game theory has made bargaining one of the core issues in economic theory. Written at a theoretical and conceptual level, this book develops a framework for the analysis of bargaining processes. The framework focuses on the dynamic of the bargaining process, which is in contrast to much previous theoretical work on the subject, and most notably to the approaches stemming from game theory. Chapters include: decision-making and expectations in theories of bargaining; decision-making and expectations in a game theory model; limitations of the environment concept; game theory as a basis for a theory of bargaining; the decision/expectation/adjustment approach; the adjustment process; direct interdependence and the consistency of decisions.

Safety Management - A Qualitative Systems Approach (Hardcover): John Davies, Alastair Ross, Brendan Wallace Safety Management - A Qualitative Systems Approach (Hardcover)
John Davies, Alastair Ross, Brendan Wallace
R4,640 Discovery Miles 46 400 Ships in 10 - 15 working days


Recent work has demonstrated that incidents, accidents and disasters tend to result from complex socio-technical failures, rather than just 'human error' on the one hand, or simple technical failures on the other. For the reduction of accidents, therefore, it is necessary to deal with systems factors, in which both technical and human-factors elements play an equal and complementary role. However, many of the existing techniques in ergonomics and risk management concentrate on plant/technical issues and downplay human factors and "subjectivity". The present text describes a body of theory and data which addresses this issue squarely, drawing on systems theory and applied psychology, and which stresses the importance of human agency within systems. The central roles of social consensus and reliability, and the nature of verbal reports and 'functional discourse' are explained in some detail.

This book therefore presents a new, 'Qualitative Systems Approach' to safety management, offering both greater safety and economic savings. It presents a series of methodological 'tools' whose reliability and validity have been shown through extensive work in the rail and nuclear industries and which allow organisational and systems failures to be analysed much more effectively in terms of quantity, precision and usefulness.

This is a textbook for undergraduate and graduate students in occupational psychology, human factors, ergonomics and HCI, and the sociology of disasters and risk. It is also useful for safety managers and professionals in many safety critical firms and organisations, reliability engineers, risk managers, and human factors specialists.

Guidelines for Failure Modes and Effects Analysis for Medical Devices (Paperback): Dyadem Press Guidelines for Failure Modes and Effects Analysis for Medical Devices (Paperback)
Dyadem Press
R8,714 Discovery Miles 87 140 Ships in 10 - 15 working days

Challenged by stringent regulations, vigorous competition, and liability lawsuits, medical device manufactures must develop safe, reliable, and cost-effective products, and managing and reducing risk is a vital element of reaching that goal. These guidelines focus on Failure Modes and Effects Analysis (FMEA) and its application throughout the life cycle of a medical device. It outlines the major U.S. and E.U. standards and regulations and provides a detailed yet easy-to-read overview of risk management and risk analysis methodologies, common FMEA pitfalls, and FMECA-Failure Mode, Effects, and Criticality Analysis.

Guidelines for Failure Modes and Effects Analysis for Medical Devices is written as a practical guide to achieving corporate consistency while dramatically cutting the time required for studies. It will help you prevent patient injuries, costly product recalls, and production department down-time.

Discover how the FMEA methodology can help your company achieve a more cost-effective manufacturing process by improving the quality and reliability of your products. This new FMEA manual from the experts at Dyadem is the ultimate resource for you and your colleagues to learn more about Failure Modes and Effects Analysis and then teach others at your facility. This comprehensive manual is sure to become a standard reference for engineering professionals.

Leveraging Communities of Practice for Strategic Advantage (Paperback): Hubert Saint-Onge, Debra Wallace Leveraging Communities of Practice for Strategic Advantage (Paperback)
Hubert Saint-Onge, Debra Wallace
R1,687 Discovery Miles 16 870 Ships in 10 - 15 working days

This book shows business leaders how to develop successful online communities of practice in their organizations by describing the approach for organizing and supporting such communities used by Clarica Life Insurance Company in Canada--widely regarded as one of the best companies for managing knowledge under the direction of Hubert Saint-Onge. Saint-Onge has been recognized by Fortune magazine as a leader in the field of leveraging knowledge capital. He is responsible for integrating progressive knowledge-based strategies within Clarica's overall strategy. Communities of Practice are an integral part of Clarica's Knowledge Capital Initiative to increase intellectual capital through knowledge creation and sharing. Based on the success of a recent project to establish an online community of practice for Clarica's independent agents, this book combines theory and practice to outline a model for successfully developing communities of practice. The authors argue that by acknowledging the value of such communities (e.g., recognition of membership contribution, support for time commitment) and providing them with an infrastructure (e.g., communication platforms, facilitation, information resources), organizations can increase the speed at which communities innovate, extend the reach of the community's knowledge sharing, and provide an opportunity to make the community's knowledge persistent.

The Scout Mindset - Why Some People See Things Clearly and Others Don't (Paperback): Julia Galef The Scout Mindset - Why Some People See Things Clearly and Others Don't (Paperback)
Julia Galef
R432 R393 Discovery Miles 3 930 Save R39 (9%) Ships in 9 - 17 working days

Winner of best smart thinking book 2022 (Business Book Awards) Guardian best books of 2021 'Original, thought-provoking and a joy to read' Tim Harford 'Highly recommended. It's not easy to become (more of) a scout, but it's hard not to be inspired by this book' Rutger Bregman When it comes to what we believe, humans see what they want to see. In other words, we have what Julia Galef calls a 'soldier' mindset. From tribalism and wishful thinking, to rationalising in our personal lives and everything in between, we are driven to defend the ideas we most want to believe - and shoot down those we don't. But if we want to get things right more often we should train ourselves to think more like a scout. Unlike the soldier, a scout's goal isn't to defend one side over the other. It's to go out, survey the territory, and come back with as accurate a map as possible. Regardless of what they hope to be the case, above all, the scout wants to know what's actually true. In The Scout Mindset, Galef shows that what makes scouts better at getting things right isn't that they're smarter or more knowledgeable than everyone else. It's a handful of emotional skills, habits, and ways of looking at the world - which anyone can learn. With fascinating examples ranging from how to survive being stranded in the middle of the ocean, to how Jeff Bezos avoids overconfidence, to how superforecasters outperform CIA operatives, to Reddit threads and modern partisan politics, Galef explores why our brains deceive us and what we can do to change the way we think. 'With insights that are both sharp and actionable, The Scout Mindset picks up where Predictably Irrational left off. Reading it will teach you to think more clearly, see yourself more accurately, and be wrong a little less often' Adam Grant

Credit Risk Management - A Guide to Sound Business  Decisions (Hardcover): H A Schaeffer Credit Risk Management - A Guide to Sound Business Decisions (Hardcover)
H A Schaeffer
R4,112 Discovery Miles 41 120 Ships in 18 - 22 working days

How to decide when to say "yes" to a credit applicant-without jeopardizing your reputation or your company's bottom line Deciding whether a credit applicant is ultimately creditworthy involves more than just poring over their financial statements-it takes the kind of advice only an experienced credit expert, like Hal Schaeffer, can give. A 28-year veteran of the credit screening process, Schaeffer outlines the nuts-and-bolts of assessing a credit applicant's financial health and ability to make good on a line of credit. In part one's clear, four-part "A, B, C, D" format (A is for Analysis, B is for Building Essential Business Credit Information, C is for Considering All Factors, and D is for Decision), the author examines a prospective borrower from every angle, using formulas, checklists of what to look for, and available outside information sources (from Dun & Bradstreet to the Internet) to get a genuine picture of an applicant's current finances and degree of credit risk. Also outlined are the financial, credit, and business factors that go into a "sound business credit decision" a guideline for consolidating facts to vindicate your decision, as well as a series of twelve chapter-length case studies (contained in part two). Discussion includes:
* Determining the cost and accuracy of financial information
* Isolating information gaps in financial records
* The actual costs (including total/partial loss of sale, insurance fees) and value (including future sales to the customer) to your company if credit is extended
* The exact nature of the sale-large (or small); one-time deal or continuous; the expected profit margin
* The controls your company has over thecustomer
Complete with twelve chapter-length real-world case studies of problems typically encountered (with detailed solutions), Credit Risk Management offers practical, no-nonsense advice on how to minimize the risks-and maximize the benefits-to you and your company when you finally say "yes" to an applicant.

Charismatic Leadership - The Skills You Can Learn to Motivate High Performance in Others (Paperback): Kevin Murray Charismatic Leadership - The Skills You Can Learn to Motivate High Performance in Others (Paperback)
Kevin Murray 1
R739 R653 Discovery Miles 6 530 Save R86 (12%) Ships in 18 - 22 working days

We say that someone has charisma when they can attract, inspire and influence people through their personal qualities. We think that this is a special power some fortunate individuals have that makes them able to affect and influence others at a deep emotional level, to communicate effectively with them and make interpersonal connections. But very few of us really understand what charisma really is. It is not widely-applauded magnetism or shallow charm. Rather it's the deep-rooted powerful charisma that helps people deliver incredible results. This charisma is a learnable skill. It's the result of developing specific behaviours, which are proven to improve not only not only how people feel about you, but which will help others change their own behaviours and achieve success.

The Charismatic Leader will show you how to be a powerful influencer with your peers, your colleagues and your customers. You'll learn why charisma is a vital asset in any organization, understand its essential components, find out how to grow your charismatic presence and discover why you need the companion skills of coaching, problem-solving and empathy. Using charisma effectively helps everyone perform at a high level. This book will show you how.

Measuring Business Excellence (Hardcover, New): Gopal K. Kanji Measuring Business Excellence (Hardcover, New)
Gopal K. Kanji
R4,637 Discovery Miles 46 370 Ships in 10 - 15 working days


Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneously. A number of such models currently exist, but, the author argues, none of these address all dimensions of TQM.
This book introduces the principles of TQM, and establishes their use in measuring Business Excellence in an organisational environment. It comparatively evaluates various TQM and Business Excellence models, and discusses the complexities of measuring success.
Presenting important, innovative work by one of the most eminent scholars in the field, this book is essential reading for both academics and professionals working in quality management.

Stinkin' Thinkin': 37 Mental Mistakes, False Beliefs & Superstitions That Can Ruin Your Career & Your Life - 37... Stinkin' Thinkin': 37 Mental Mistakes, False Beliefs & Superstitions That Can Ruin Your Career & Your Life - 37 Mental Mistakes, False Beliefs & Superstitions That Can Ruin Your Career & Your Life (Paperback)
Dr. Gary S. Goodman
R370 Discovery Miles 3 700 Ships in 10 - 15 working days
Five Minds for the Future (Paperback): Howard Gardner Five Minds for the Future (Paperback)
Howard Gardner
R524 Discovery Miles 5 240 Ships in 10 - 15 working days

We live in a time of relentless change. The only thing that?s certain is that new challenges and opportunities will emerge that are virtually unimaginable today. How can we know which skills will be required to succeed? In Five Minds for the Future, bestselling author Howard Gardner shows how we will each need to master "five minds" that the fast-paced future will demand: * The disciplined mind, to learn at least one profession, as well as the major thinking (science, math, history, etc.) behind it * The synthesizing mind, to organize the massive amounts of information and communicate effectively to others * The creating mind, to revel in unasked questions - and uncover new phenomena and insightful apt answers * The respectful mind, to appreciate the differences between human beings - and understand and work with all persons * The ethical mind, to fulfill one's responsibilities as both a worker and a citizen Without these "minds," we risk being overwhelmed by information, unable to succeed in the workplace, and incapable of the judgment needed to thrive both personally and professionally. Complete with a substantial new introduction, Five Minds for the Future provides valuable tools for those looking ahead to the next generation of leaders - and for all of us striving to excel in a complex world. Howard Gardner--cited by Foreign Policy magazine as one of the one hundred most influential public intellectuals in the world, and a MacArthur Fellowship recipient--is the Hobbs Professor of Cognition and Education at the Harvard Graduate School of Education.

The New Psychology of Winning - Top Qualities of a 21st Century Winner (Paperback): Denis Waitley The New Psychology of Winning - Top Qualities of a 21st Century Winner (Paperback)
Denis Waitley
R414 Discovery Miles 4 140 Ships in 10 - 15 working days
The Authority Guide to Developing High-performance Teams - How to develop brilliant teams and reap the rich rewards of... The Authority Guide to Developing High-performance Teams - How to develop brilliant teams and reap the rich rewards of effective collaboration in the workplace (Paperback)
Andrew Jenkins
R279 R252 Discovery Miles 2 520 Save R27 (10%) Ships in 10 - 15 working days

Are you making the most of the greatest asset in your business? To make your good business a great business you need to have more than just a strong product or service. Having a high-performing team in your organisation is guaranteed to give you a competitive advantage. Andrew Jenkins helps you discover how to cultivate in your people the willingness to grow as individuals and as a group. Packed with easy-to-follow activities, exercises and models this Authority Guide explains how to build a high performing, collaborative, trusting and resilient team.

Managerial Decision Making (Paperback): J. Bridge, J.C. Dodds Managerial Decision Making (Paperback)
J. Bridge, J.C. Dodds
R1,253 Discovery Miles 12 530 Ships in 10 - 15 working days

This book, originally published in 1975, is an attempt to bridge the gap between economic theory and business practice by relating the tools of economic analysis to the decision making process itself. It is written from a decision making systems analysis viewpoint. This approach enables the reader to perceive the integrative nature of the subject matter in relation to the functioning of the business enterprise. Although the unifying theme of 'decision making' is at the heart of the book, where necessary some of the theoretical underpinnings of traditional neo-classical theory of the firm are covered.

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