The world is increasingly turbulent and complex, awash with disruptions, tipping points and knock-on effects exemplified by the implosion of financial markets and economies around the globe. This book is for business and organizational leaders who want and need to think through how best to deal with increasing turbulence, and with the complexity and uncertainty that come with it. The authors explain in clear language how future orientation and, specifically, modern scenario techniques help to address these conditions. They draw on examples from a wide variety of international settings and circumstances including large corporations, inter-governmental organizations, small firms and municipalities. Readers will be inspired to try out scenario approaches themselves to better address the turbulence that affects them and others with whom they work, live and do business. This second edition extends the use of scenarios planning and methods to tackle the risk and uncertainty of financial markets and the potentially massive impacts on businesses of all kinds, providing powerful tools to give far thinking executives an advantage in these turbulent times.

This practical resource shows business professionals how to improve their decision-making skills and enhance their ability to develop effective interpersonal relationships with co-workers and clients. The book covers a wide range of topics -- identifying tastes and preferences, personal skill assessment, cost-benefit analysis, risk and uncertainty, multi-tasking, human resource management, time constraints, data collection, and more. Designed to help busy professionals make the most effective use of time and energy, it will also be useful in the study of organizational behavior and business psychology.

The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations is the first book to teach storytelling as a powerful and formal discipline for organizational change and knowledge management. The book explains how organizations can use certain types of stories ("springboard" stories) to communicate new or envisioned strategies, structures, identities, goals, and values to employees, partners and even customers. Readers will learn techniques by which they can help their organizations become more unified, responsive, and intelligent. Storytelling is a management technique championed by gurus including Peter Senge, Tom Peters and Larry Prusak. Now Stephen Denning, an innovator in the new discipline of organizational storytelling, teaches how to use stories to address challenges fundamental to success in today's information economy.

The Knowledge Management Yearbook is the most current and comprehensive resource available for knowledge management professionals; no other source of information so thoroughly surveys the state of the knowledge management discipline and industry and how they impact businesses and other organizations. Featuring both definitive articles and cutting-edge knowledge management techniques and research contributed by authorities, The Knowledge Management Yearbook covers the nature of knowledge and its management, knowledge-based strategies, knowledge management and organizational learning, and knowledge tools, techniques, and processes. The reference section includes a set of up-to-date directories detailing on-line knowledge management resources, KM publications and organizations, and notable KM Quotes. The glossary of KM terms is increasingly perceived by the industry as a benchmark by which this evolving discipline is defined. The Knowledge Management Yearbook is an indispensable volume for any professional helping to shape his or her organization's knowledge strategy.

Risk management is considered a vital business tool, and one that is complex and difficult to master. This text is part of a series that examines and applies the principles of risk management to a variety of business operations.

Wall Street Journal Best Seller Finalist: The AMA Leonard L. Berry Book Prize Winner: The Eric Hoffer Book Award (Business) Winner: INDIE Gold Medal Book Award (Business) How are a men's grooming brand and frustrated "stuck-at-work" dads leading a revolution in masculinity post #MeToo? What can the decline of a global lingerie brand and corporate hackathons teach us about how fear can stifle innovation? How does hiring "neuro-diverse" workers and creating empathetic shampoo bottles signal a dramatic shift toward compassion in the workplace? For the past 9 years, marketing expert and Georgetown University Professor Rohit Bhargava has curated his best-selling list of non-obvious trends by asking the questions that most trend predictors miss. In this all-new ninth edition, discover what more than a million readers already have: how to use the power of non-obvious thinking to grow your business and make a bigger impact in the world. In total, the Non-Obvious 2019 edition features 15 all-new trends across 5 categories including Culture; Consumer Behavior, Marketing; Social Media, Media & Education, Technology; Design plus Economics; Entrepreneurship. The book also features a detailed section with a review and rating for more than 115 previously predicted trends, with longevity ratings for each. As with the original version, this new edition of Non-Obvious also delves into the curation process the author has used for years to build his Trend Reports and takes readers behind the scenes of trend curation (much to the delight of past readers who have been asking about this for years), and show them the methodology they can use to predict the future for themselves.

Under the increasing influence of globalization, integration and technological progress, modern business systems have become highly complex in terms of their organization, strategies and management. Specifics of Decision Making in Modern Business Systems: Regularities and Tendencies concentrates on how this changing context of the modern business system affects the process of decision making within organizations and corporations. With a focus on the regularities and tendencies of decision making within modern Russian business systems, the numerous contributors provide alternative and innovative ways to optimize and develop the process of decision making within businesses globally. This includes the use of forecasting within the consumer market, a consideration of public-private partnerships, and the development of a cluster platform to unify large, medium and small businesses. Specifics of Decision Making in Modern Business Systems provides a useful insight into the optimization of decision making within businesses for researchers and practitioners working within information economy creation and development and management strategy.

Cybercrime and Business: Strategies for Global Corporate Security examines the three most prevalent cybercrimes afflicting today's corporate security professionals: piracy, espionage, and computer hacking. By demonstrating how each of these threats evolved separately and then converged to form an ultra-dangerous composite threat, the book discusses the impact the threats pose and how the very technologies that created the problem can help solve it. Cybercrime and Business then offers viable strategies for how different types of businesses-from large multinationals to small start-ups-can respond to these threats to both minimize their losses and gain a competitive advantage. The book concludes by identifying future technological threats and how the models presented in the book can be applied to handling them.

The last five years have witnessed a great momentum in the research into measures of financial risk. After many years of ad-hoc and non-consistent measures, now the problem is finally well formulated and some useful and very user-friendly solutions have been proposed. These new measures of risk should be of great interest for investors, financial institutions as well as for regulators.

Under the editorship of Professor Giorgio Szego of the University of Rome "La Sapienza," this book is a collection of the revised and updated papers from prestigious international specialists who are leaders in their field, amongst whom is Robert Engle, a newly-announced Nobel prize-winner in finance. These authors bring a broad perspective across a wide selection of topics, ranging from the critique of some currently used methods, like Value at Risk, to the presentation of some correct risk measures and of some advanced application

The book provides a detailed and up-to-date reference for researchers within academia, and risk managers or financial engineers.

Growing tensions and disagreements over globalization, as well as the role of multinational enterprises in the global economy, and competition among countries, has made the challenge of managing reputation across national institutional environments increasingly complex. Global Aspects of Reputation and Strategic Management addresses these critical strategic issues by exploring how country-level factors influence reputation development and how reputation obtained in one context can be transferred to another. This volume of Research in Global Strategic Management addresses three broad themes - Managing a Global Reputation, National Context and Reputation, and Approaches to Reputation Measurement - and identifies opportunities for future research on global aspects of reputation and strategic management to inspire and strengthen this key area. The complexity resulting from this multi-level exploration of reputation makes illuminating reading for researchers and scholars in the areas of international business, strategy and management, as well as for practitioners wanting to develop and implement an international strategy.

This book presents various methods for sustainability assessment of energy systems, under various different conditions and scenarios. It answers the questions of how to measure the sustainability of energy systems by adopting appropriate metrics and methods. This book provides readers with a comprehensive view of the frontiers of sustainability assessment methods for energy system analysis. It presents various methodologies, allowing readers to understand: the complete metrics for sustainability assessment; life cycle thinking for sustainability assessment of energy systems; and the advanced sustainability assessment methods for energy systems. This book is of interest to researchers, engineers, decision makers, and postgraduate students within the field of energy systems, sustainability, and decision analysis.

Standards have become widespread regulatory tools that are set to promote global trade, innovation, efficiency, and quality. They contribute significantly to the creation of safe, reliable, and high quality services and technologies to ensure human health, environmental protection, or information security. Yet intentional deviations from standards by organizations are often reported in many sectors, which can either contribute to or challenge the measures of safety and quality they are designed to safeguard. Why then, despite all potential consequences, do organizations choose to deviate from standards in one way or another? This book uses structuration theory - covering aspects of both structure and agency - to explore the organizational conditions and contradictions under which different types of deviance occur. It provides empirical explanations for deviance in organizations that go beyond an understanding of individual misbehaviour where mainly a single person is held responsible. Case studies of software-developing organizations illustrate insightful generalizations on standards as a mechanism of sensemaking, resource allocation, and sanctioning, and provide ground to re-think corporate responsibility when deviating from standards in the 'audit society'.

This book is dedicated to the systematization and development of models, methods, and algorithms for queuing systems with correlated arrivals. After first setting up the basic tools needed for the study of queuing theory, the authors concentrate on complicated systems: multi-server systems with phase type distribution of service time or single-server queues with arbitrary distribution of service time or semi-Markovian service. They pay special attention to practically important retrial queues, tandem queues, and queues with unreliable servers. Mathematical models of networks and queuing systems are widely used for the study and optimization of various technical, physical, economic, industrial, and administrative systems, and this book will be valuable for researchers, graduate students, and practitioners in these domains.

Every educator knows that the most effective way to learn is by 'doing' - and nowhere is that truth more clearly seen than in management development. This wide-ranging book explains what is involved in planning and running project-based management development programmes and demonstrates the benefits for both the individuals and the organizations concerned. Drawing on the unrivalled experience of PA-Sundridge Park Management Centre in this field, the authors: c show how to set up the necessary frameworks c describe programmes for different levels of management, including 'top teams' c examine the role of the sponsor c point out the potential pitfalls and indicate how to avoid them c look at the influence of national culture. With summaries and checklists, and case studies focusing on ICI, Allied Domecq, Volvo, Gestetner, Lloyds Bank Insurance Services, The Inland Revenue, London Underground and others, the emphasis throughout is very much on the practical. For anyone concerned with improving managerial performance, this is a book that will repay careful study.

"How can I keep knowledge from walking out the door when employees leave?" This pressing question is insightfully answered in this landmark book. Operational knowledge has never been more critical to organizational success. Knowledge loss from downsizing, imminent baby-boomer retirements, and high job turnover have created a knowledge continuity crisis that poses an unprecedented threat to organizational productivity and profits. Based on extensive research, Continuity Management solves this crucial problem of knowledge loss for managers at any organizational level by describing an effective strategy for preserving knowledge continuity between employee generations. Revolutionary in its effect, but evolutionary in its practice, continuity management is fueling a new knowledge revolution. This book is about that revolution-and how to lead it."

ADVANCE PRAISE FOR CONTINUITY MANAGEMENT

"The book you're holding can help you reverse the tide of 'corporate forgetting.' It explains how to manage the entire cycle of identifying, transferring, and harnessing your company's operational knowledge. And that's key because knowledge continuity is quickly becoming the new competitive battlefield. Tip the balance in your favor by reading this thoughtful book." —Mike Ruettgers, Executive Chairman, EMC Corporation

"This is the first book to examine in detail the loss of knowledge caused by downsizing and turnover and the first to offer a viable solution. This break-through method for maintaining knowledge continuity between employee generations will change the corporate landscape for years to come." —Murray Martin, Group President, Global Mail, Pitney Bowes Inc.

"Continuity management is the missing link in knowledge management that will mean significant increases in productivity and knowledge creation-cutting-edge thinking regarding knowledge as a corporate asset." —Newton F. Crenshaw, Vice President, Eli Lilly and Company, E.Lilly Division

"The concepts presented in Continuity Management, provide essential guidance for how soldiers can leverage the Army's knowledge, so we can adapt to each new fight and win our nation's wars." —Lieutenant General Peter Cuviello, Chief Information Officer, U.S. Army

"This is a topic that is at the top of the list for many organizations and Beazley, Boenisch, and Harden have provided a compelling way to address it in Continuity Management. They 'get it' that the knowledge that employees have is not just individual understanding, but is embedded within a community. Continuity Management is an insightful blend of individual and community responsibility for organizational knowledge." —Nancy M. Dixon, Organizational Knowledge Consultant and author of Common Knowledge

This book systematically examines and quantifies industrial problems by assessing the complexity and safety of large systems. It includes chapters on system performance management, software reliability assessment, testing, quality management, analysis using soft computing techniques, management analytics, and business analytics, with a clear focus on exploring real-world business issues. Through contributions from researchers working in the area of performance, management, and business analytics, it explores the development of new methods and approaches to improve business by gaining knowledge from bulk data. With system performance analytics, companies are now able to drive performance and provide actionable insights for each level and for every role using key indicators, generate mobile-enabled scorecards, time series-based analysis using charts, and dashboards. In the current dynamic environment, a viable tool known as multi-criteria decision analysis (MCDA) is increasingly being adopted to deal with complex business decisions. MCDA is an important decision support tool for analyzing goals and providing optimal solutions and alternatives. It comprises several distinct techniques, which are implemented by specialized decision-making packages. This book addresses a number of important MCDA methods, such as DEMATEL, TOPSIS, AHP, MAUT, and Intuitionistic Fuzzy MCDM, which make it possible to derive maximum utility in the area of analytics. As such, it is a valuable resource for researchers and academicians, as well as practitioners and business experts.

How do companies use location intelligence to achieve competitive advantage and business success? We live in a digital, global economy, and businesses need to know where to source, operate, and market to grow their customer base. Through location analytics and location intelligence, a business can make better-informed decisions and ultimately add value to their organization, their customers, and society. But how do businesses integrate location analytics into their business development, marketing, and operations? Spatial Business: Competing and Leading with Location Analytics examines how location is a key factor in intelligent business decisions and achieving success. Through varied, in-depth, real-world examples, readers learn how location analytics solutions can be designed, deployed, and managed from strategic and operational perspectives. Each chapter of Spatial Business examines how real companies have integrated location into their business intelligence and decision-making. Some key concepts include: The fundamentals of spatial business and the technologies and methods by which businesses can understand the location value chain The creation of spatial business architecture to facilitate location analytics in meeting business goals and needs The themes of spatial business and implications for practice Written by experts in spatial business and designed for managers, professionals, and students at all levels, Spatial Business provides a road map for realizing the potential of geospatial data across the entire business value chain.

Emerging technologies such as the Internet and biotechnology have the potential to create new industries and transform existing ones. Incumbent firms, despite their superior resources, often lose out to smaller rivals in developing emerging technologies. Why do these incumbents have so much difficulty with disruptive technologies? How can they anticipate and overcome their handicaps?

Wharton on Managing Emerging Technologies presents insights, tools, and frameworks from leading busi-ness thinkers based on the research of Wharton's Emerging Technologies Management Research Program. This pioneering industry-academic partnership, established in 1994, is one of the longest and broadest initiatives on the management of emerging technologies. For the first time, this book distills the insights from the program into a single volume for managers, covering a wide range of issues related to the successful management of emerging technologies.

The editors contend that managing emerging technologies represents a "different game," requiring a different set of management skills, frameworks, and strategies than those used by established firms to manage existing technologies. In this book, experts from diverse fields examine key issues such as:
* Common pitfalls and potential solutions for incumbent firms in managing emerging technologies
* Strategies for assessing the potential of new markets and designing technologies to take advantage of market "lumpiness"
* The need for scenario planning and "disciplined imagination" to develop strategies under uncertainty
* The limits of patents in protecting gains from technology, and the use of lead time and other strategies
* The power of innovative financial strategies and the use of real options in making investments
* Using alliances and new organizational forms
* Developing a "customized workplace"

Wharton on Managing Emerging Technologies represents a powerful survival kit for managers "dropped behind the lines" of these new technologies. The authors provide a comprehensive set of tools and insights that will help you understand the new challenges and develop effective strategies to succeed at this different game.

Praise for WHARTON on MANAGING EMERGING TECHNOLOGIES

"New technologies are transforming markets, businesses, and society at an ever-increasing rate. We have a critical need for better road maps for managing our way through this new terrain. This book offers critical insights and useful new models for thinking through these challenges."-Professor Thomas Gerrity, Director of the Wharton e-Commerce Forum

"Wharton on Managing Emerging Technologies covers the emerging technology landscape-from strategy to finance to human resources-in a way that only a group of top scholars from many disciplines could do. Insightful, accessible, and smart ideas that make for 'must reading' for thoughtful executives in today's turbulent economy. The authors prove, once again, the power of research to yield deep insight into tough business problems."-Kathleen M. Eisenhardt, Professor of Strategy and Organization, Stanford University and coauthor, Competing on the Edge: Strategy As Structured Chaos

"Wharton on Managing Emerging Technologies provides those of us who live in the chaotic environment of 'discovery by the minute' many ways of thinking about how to make a new idea successful. The collective knowledge and personal wisdom represented in this book is like having a person with hundreds of years of learning and experience sitting on the business team. Wharton on Managing Emerging Technologies is vital to anyone trying to develop new businesses in today's world."-Terry J. Fadem, Director, Corporate New Business Development, DuPont

Risk Analysis: A Quantitative Guide is a comprehensive guide for eh risk analyst and decision maker. based on the author's extensive experience in solving real-world risk problems, this book is an invaluable aid to the risk analysis practitioner. by providing the building blocks of risk-based thinking the author guides the reader through the steps necessary to produce a realistic risk-based thinking the author guides the reader through the steps necessary to produce a realistic risk analysis and offers general and specific techniques to cope with most common and challenging risk modelling problems. A wide range of solved examples is used to illustrate these technique and how they can be put together to make the best possible risk-based decisions.

The third edition of this highly regarded text has been thoroughly updated and expanded considerably with five new chapters for the risk manager, including how to plan and assess the quality of risk analysis, as well as new chapters for this risk analysis, as well as new chapters for the risk analysis modeller on summation of random variables, causality, optimization, insurance and finance modelling, forecasting, model validation and common errors, capital investment and microbial risk assessment. This new edition provides a greater focus on business and includes applications in a wide range of different settings.

Key Features: Breaks down techniques into types of modelling issues (like distribution fitting, correlation and time series forecasting) and then applies them with easy-to-follow examples. Explains powerful and proven Monte Carlo simulation and numerical techniques for dealing with uncertainty. Includes recent innovations inmodelling like fast Fourier transforms and copulas. Over 150 examples models and over 400 illustrations. Written in an informal manner with a practical rather than academic focus. Discusses the planning, uses and abuses of risk analysis. Includes a compendium of almost eighty distribution types and their uses.

This book introduces readers to the novel concept of spherical fuzzy sets, showing how these sets can be applied in practice to solve various decision-making problems. It also demonstrates that these sets provide a larger preference volume in 3D space for decision-makers. Written by authoritative researchers, the various chapters cover a large amount of theoretical and practical information, allowing readers to gain an extensive understanding of both the fundamentals and applications of spherical fuzzy sets in intelligent decision-making and mathematical programming.

Data and its processed state 'information' have become an indispensable resource for virtually all aspects of business, education, etc. Consequently, decisions regarding the handling of this data, transforming it into meaningful information, and ultimately arriving at the best course of action have taken on a new importance. This book highlights a selection of cutting-edge research on decision making presented at the 25th International Conference on Multiple Criteria Decision Making (MCDM 2019), held in Istanbul, Turkey.

< p=""> The book covers the domain of multi-criteria decision making, a topic which has gained significant attention of researchers and practitioners spanning a variety of disciplines for enhancing their decision making in real life situation. The topics in this volume help readers understand the techniques in the model building and analysis stage. The chapters cover a variety of techniques and their applications for interesting problems. This book will be of interest to readers in diverse disciplines such as engineering, business, management, humanities, psychology and law. ^

In this thought-provoking book Dr Newman looks beyond the conventional techniques of problem solving to the underlying process. He identifies eight stages and explains how to recognize which technique is appropriate to which stage. On this basis managers can generate solutions at both the personal and the organizational level. He shows: c how to overcome the four main obstacles to developing a balanced problem solving style c how to manage the relationship between problem solving style and stress c how to use physical movement as an aid to problem solving. A unique feature of the book is a Problem Solving Styles Profile that enables each reader to apply the material in the text to improve their own problem solving capability. Written in a lively and practical style and drawing on examples from a wide range of real-life problems, Dr Newman's book is certain of a warm welcome from managers, team leaders and professionals of every kind.

"It has been said that in theory, theory translates into practice, but in practice it never does. This breakthrough book defies this conventional wisdom in a unique way. It is a must read for anyone interested in structuring derivatives products." — Dr Peter Carr, Principal, Banc of America Securities

"Harry Kat has done a masterful job explaining the world of exotic options and the role that these options play in building structured securities. Dr Kat conveys the essence of these products from the perspective of a very experienced financial engineer but in a fashion that the less experienced reader can easily follow and understand. In this, Dr Kat has shown himself to be a marvellous teacher. I'm confident that this book will prove to be one of the classics to be read by future generations of financial engineers." — John F. Marshall, Principal, Marshall, Tucker & Associates, and Founding Executive Director, International Association of Financial Engineers

"This is a refreshingly new and different book about putting together structured equity products. It is not a book about deriving formulas but a book about applying formulas. The emphasis on hedging costs and alternative ways of reducing those costs by modifying the structure will be appreciated both by those who actually manufacture and sell these products and those who buy them." — Don Chance, First Union Professor, Virginia Tech

"This book is about applications, about solving real business problems with derivatives.... Contrary to many other books in the field, the approach is managerial rather than abstractly mathematical, aimed at practitioners instead of applied mathematicians. Professor Kat's book contains all the mathematics required. However, the mathematical aspects play a purely supportive role, not the starring role. Bravo!"
— Anthony F. Herbst, University of Texas at El Paso, Founding Editor, The Journal of Financial Engineering

"It is certainly a unique book, much more useful that most new books on derivatives. In a nutshell, this book is very creatively done and a great resource for professionals."
— Mark Rubinstein, Paul Stephens Professor of Applied Investment Analysis, University of California at Berkeley