This textbook discusses the role of community-oriented policing, including the police image, public expectations, ethics in law enforcement, community wellness, civilian review boards, and what the community can do to help decrease crime rates. In addition, the author covers basic interpersonal skills and how these might vary according to the race, sex, age, and socioeconomic group with which the officer is interacting. Finally, students learn how to initiate new programs in a community, from the planning process and community involvement to dealing with management and evaluating program success.

'Wasting Police Time' is PC David Copperfield's hilarious but shocking picture of life in a modern British town, where teenage yobs terrorise the elderly, drunken couples brawl in front of their children and drug-addicted burglars and muggers roam free.

The HKP (Hong Kong Police), 'Asia's Finest', is a battle-tested professional organization with strong leadership, competent staff, and deep culture. It is also a continuously learning and reforming agency in pursuit of organisational excellence. Policing in Hong Kong: History and Reform is the first and only book on the development of the Hong Kong Police from an inside out and bottom up perspective. Written by a scholar and veteran of the HKP, it is an amalgamation of indigenous theory and supporting data. Part One begins by describing the development of police studies in Hong Kong as an emerging field since the 1990s. It supplies an analytical and empirical construct of colonial policing as well as a theoretical assessment. It discusses the nature, topologies, conduct, impact, and assessment of police reform. The book demonstrates how colonial policing in Hong Kong and elsewhere takes on the community's local color and hue in practice. Colonial policing in Hong Kong is "policing with Chinese characteristics." Part Two tracks the history of the HKP's formation in the 1840s and examines how colonial policing in Hong Kong has changed over time. It describes the HKP's four distinctive reform periods: the formation period (1845), the reorganisation period (1872), the modernisation period (1950s), and finally, the decolonisation period (1990s). It argues that HKP reform in the1950s was the pivotal point in transforming the HKP from a colonial force into a civil one by way of localisation, legalisation, modernisation, communalisation, and organisation. Overall, the book questions previously accepted colonial history, and in doing so, contributes to our understanding of challenges and opportunities facing HKP after the reversion of political authority from England to China.

Policing Cities brings together international scholars from numerous disciplines to examine urban policing, securitization, and regulation in nine countries and the conceptual issues these practices raise. Chapters cover many of the world's major cities, including New York, Beijing, Paris, London, Berlin, Mexico City, Johannesburg, Rio de Janeiro, Boston, Melbourne, and Toronto, as well as other urban areas in Britain, United States, South Africa, Germany, Australia and Georgia. The collection examines the activities and reforms of the traditional public police, but also those of emerging public and private policing agents and spaces that fall outside the public police's purview and which previously have received little attention. It explores dramatic changes in public policing arrangements and strategies, exclusion of urban homeless people, new forms of urban surveillance and legal regulation, and securitization and militarization of urban spaces. The core argument in the volume is that cities are more than mere background for policing, securitization and regulation. Policing and the city are intimately intertwined. This collection also reveals commonalities in the empirical interests, methodological preferences, and theoretical concerns of scholars working in these various disciplines and breaks down barriers among them. This is the first collection on urban policing, regulation, and securitization with such a multi-disciplinary and international character. This collection will have a wide readership among upper level undergraduate and graduate level students in several disciplines and countries and can be used in geography/urban studies, legal and socio-legal studies, sociology, anthropology, political science, and criminology courses.

Long recognised as a site where criminal elements have flourished, the waterfront has been exploited for centuries by opportunistic individuals for a whole raft of illicit purposes. Policing the Waterfront: Networks, Partnerships, and the Governance of Port Security is the first book of its kind to fully explore the intricacies of how crime is controlled on the waterfront, and in doing so, seeks to enhance current theoretical understandings of the policing partnerships that exist between state and non-state actors. Charting the complex configuration of security networks using a range of analytical techniques, this book presents new empirical data, which exposes and explains the social structures that enable policing partnerships to function on the waterfront. Particularly striking is the use of enhanced and adjusted theoretical discussions, to both shape and develop previous policing and security debates - resulting in a work that is both innovative and, yet, still routed in the traditions of empirical research. The analysis is achieved through a comparative research design, evaluating the narratives of both state and non-state security providers at the busiest ports in America and Australia: the Los Angeles/Long Beach Port Complex and the Port of Melbourne. Policing the Waterfront presents a rich and highly original account of the underlying structures that foster, facilitate, and enhance policing partnerships on the waterfront, and will be of interest to scholars in the fields of criminology, sociology, law, socio-legal and policy studies, as well as those researching and studying policing, regulation, security, mass transportation, and social capital.

'God, I love these women! Their breeziness, compassion, humour and resilience are a tonic' Libby Purves, Times Literary Supplement In February 1919, London's first women police officers took to the streets of the city. They battled entrenched gender stereotypes, institutional inequality, sexual harassment and assaults disturbingly familiar to those affecting today's #MeToo generation of modern women. Female officers, facing resentment from male colleagues, were expected to do little more than 'Make the tea, luv . . .' and were charged with the sole task of looking after women and children who fell into police hands. Yet, in the course of a century, policewomen have won the equality they demanded, overcome sexism and prejudice, rejected harassment and sexual assaults and smashed through the glass ceiling to lead, rather than follow, their male colleagues. One hundred years on from those first Women Police Constables, a woman, Cressida Dick, holds the most powerful position in British policing, the Metropolitan Police Commissioner. Voices from the Blue tells the story of the hundred years of service of female police officers within the Metropolitan Police through the voices of the women who fought their way towards equality and won the respect of both their colleagues and the public. The authors have interviewed hundreds of former and serving policewomen and with the co-operation of the Metropolitan Police and the Women's Police Association now have access to the files and stories of thousands of former officers who served over the past hundred years. Those police archives, together with material held by the National Archives and private libraries, provide a detailed and fascinating oral history of the challenges women police officers faced down the years.

This is the first comprehensive study of the Bow Street Runners, a group of men established in the middle of the eighteenth century by Henry Fielding, with the financial support of the government, to confront violent offenders on the streets and highways around London. They were developed over the following decades by his half-brother, John Fielding, into what became a well-known and stable group of officers who acquired skill and expertise in investigating crime, tracking and arresting offenders, and in presenting evidence at the Old Bailey, the main criminal court in London. They were, Beattie argues, detectives in all but name. Fielding also created a magistrates' court that was open to the public, at stated times every day. A second, intimately-related theme in the book concerns attitudes and ideas about the policing of London more broadly, particularly from the 1780s, when the detective and prosecutorial work of the runners came to be challenged by arguments in favour of the prevention of crime by surveillance and other means. The last three chapters of the book continue to follow the runners' work, but at the same time are concerned with discussions of the larger structure of policing in London - in parliament, in the Home Office, and in the press. These discussions were to intensify after 1815, in the face of a sharp increase in criminal prosecutions. They led - in a far from straightforward way - to a fundamental reconstitution of the basis of policing in the capital by Robert Peel's Metropolitan Police Act of 1829. The runners were not immediately affected by the creation of the New Police, but indirectly it led to their disbandment a decade later.

There are few skills more important to the modern fact finder than the ability to obtain information through effective interviewing. While most interviewing books are intended for law enforcement, they often present harsh and accusatory techniques that can be counterproductive in private sector investigations.
Investigative Interviewing: Psychology, Method and Practice covers modern techniques for private sector investigative interviews. It outlines a highly structured and process-driven technique that takes a non-accusatory approach, uses no intimidation or coercion, and has been proven to achieve admission rates above 90 percent. This time-tested methodology is easy to learn and replicate and will help you to significantly diminish the likelihood of false confessions.

• Illustrates the process of investigation
• Identifies the differences between the public and private sectors
• Reviews the fundamentals of interviewing
• Covers the investigative interview method
• Explains how to overcome objections
• Considers legal challenges and litigation avoidance

Sharing insights garnered over the author s 30 years of experience in investigations and interviewing, the book includes case studies based on actual investigations that illustrate industry best practices. Although the text focuses on private sector investigations, the methods presented are also applicable in law enforcement settings.
This book presents the tools and methods required to produce investigative results that are legal and admissible in court. It will help you develop the skills to ensure ethical interviewing practice while investigating a range of situations and protecting against those who intend to cause the organization harm."

Policing and Public Management takes a new perspective on the challenges and problems facing the governance of police forces across the UK and the developed world. Complementing existing texts in criminology and police studies, Morrell and Bradford draw on ideas from the neighbouring fields of public management and virtue ethics to open the field up to a broader audience. This forms the basis for an imaginative reframing of policing as something that either enhances or diminishes "the public good" in society. The text focuses on two cross-cutting aspects of the relationship between the police and the public: public confidence and public order. Extending award-winning work in public management, and drawing on extensive and varied data sources, Policing and Public Management offers new ways of seeing the police and of understanding police governance. This text will be valuable supplementary reading for students of public management, policing and criminology, as well as others who want to be better informed about contemporary policing.

Policing and Human Rights analyses the implementation of human rights standards, tracing them from the nodal points of their production in Geneva, through the board rooms of national police management and training facilities, to the streets of downtown Johannesburg. This book deals with how the unprecedented influence of human rights, combined with the inability by police officers to 'live up' to international standards, has created a range of policing and human rights vernaculars - hybrid discourses that have appropriated, transmogrified and undercut human rights. Understood as an attempt by police officers, as much as by the police as a whole, to recover a position from which to act and to judge, these vernaculars reveal the compromised ways in which human rights are - and are not - implemented. Tracing how, in South Africa, human rights have given rise to new forms of popular justice, informal 'private' policing and provisional security arrangements, Policing and Human Rights delivers an important analysis of how the dissemination and implementation of human rights intersects with the post-colonial and post-transformation circumstances that characterise many countries in the South.

Blackstone's Policing for the Special Constable is the second edition of the bestselling Blackstone's Handbook for the Special Constabulary, representing the changing needs of this unique volunteer group within the police service. Drawing on both the 2011 National Strategy for the Special Constabulary and conforming with the IL4SC (Initial Learning for the Special Constabulary), it is designed to be an invaluable learning resource for students and new recruits as well as a useful reference and refresher tool for the experienced Special. Covering each stage of being a Special, from recruitment and initial training to the full range of duties, the authors describe and explain the day-to-day encounters and experiences of being a Special with today's police service. Expert guidance on the law, police powers, and professional standards is given, along with clear operational advice on crime scene management, managing people and incidents, working within Neighbourhood Policing Teams, and dealing with public order situations. Comprehensive and practical, this book is essential reading for anyone joining or thinking of joining the Special Constabulary, especially those on pre-join or policing studies courses. It will also be of interest to Specials trainers and managers, and sergeants and inspectors responsible for Specials.

Combating white-collar crime is a challenge as these criminals are found among the most powerful members of society, including politicians, business executives, and government officials. While there are many approaches to understanding this topic, Policing White-Collar Crime: Characteristics of White-Collar Criminals highlights the importance of police intelligence in confronting these crimes and criminals and focuses on the identification, retrieval, storage, and application of information resources. Combining theory with case examples of some of the most notorious criminal enterprises in recent years, the book explores: White-collar crime typologies and characteristics The roles and structure in a white-collar crime enterprise Sociological perspectives on why women are substantially less involved in white-collar crime Why chief executives are vulnerable to the lure of white-collar crime Characteristics of victims who fall prey to these crimes Theoretically based yet practitioner-oriented, this book offers a unique study of the contingent approach to policing white-collar criminals-emphasizing the essential elements of information management strategy, knowledge management strategy, information technology strategy, and value configuration in law enforcement. By implementing the techniques presented in this volume, law enforcement organizations can better develop and implement detection and prevention methods. This effective use of the critical element of police intelligence is a powerful tool for circumventing the tactics of white-collar criminals.

Blackstone's Handbook of Ports & Border Security is a practical, portable handbook for police officers and other professionals concerned with security and crime prevention at all UK ports and borders. Over the past decade, significant legislative and operational changes have been introduced to strengthen British borders against international organized crime and terrorism. Police officers, counter-terrorism officers, immigration and customs officials are now required to work together within new operating procedures and organizations. This book brings together all the relevant legislation, as well as powers, procedures and strategies for those professionals. Divided into two parts, Part 1 offers clear and detailed explanations of strategy, operational guidance, case studies, and an outline of the functions of key agencies. Part 2 is devoted to the legislation itself, focusing primarily on the powers and procedures for police, immigration and customs officers, and the main offences relating to terrorist and extremist activity, organized crime, criminal assets, firearms, and aviation, rail and maritime security. Written by the Police National Legal Database, Part 2 features explanatory notes, related cases and points to prove.

This book examines the relationship between police, media and the public and analyses the shifting techniques and technologies through which they communicate. In a critical discussion of contemporary and emerging modes of mediatized police work, Lee and McGovern demonstrate how the police engage with the public through a fluid and quickly expanding assemblage of communications and information technologies. Policing and Media explores the rationalities that are driving police/media relations and asks; how these relationships differ (or not) from the ways they have operated historically; what new technologies are influencing and being deployed by policing organizations and police public relations professionals and why; how operational policing is shaping and being shaped by new technologies of communication; and what forms of resistance are evident to the manufacture of preferred images of police. The authors suggest that new forms of simulated and hyper real policing using platforms such as social media and reality television are increasingly positioning police organisations as media organisations, and in some cases enabling police to bypass the traditional media altogether. The book is informed by empirical research spanning ten years in this field and includes chapters on journalism and police, policing and social media, policing and reality television, and policing resistances. It will be of interest to those researching and teaching in the fields of Criminology, Policing and Media, as well as police and media professionals.

This unique book discusses and explains the practical aspects of crime reduction partnerships from a police officer's perspective. Policing communities in the UK has changed dramatically over the last 20 years, with the partnership approach to crime reduction introducing new ideas and different ways of policing. The rise in terrorist activity and the realisation that many 'terrorists' come from within our own communities, in particular, has refocused much recent partnership work. Beginning with a discussion of what a crime reduction partnership is, this book describes how the theory can be put into practice and considers all relevant legislation and case law that has been introduced to deal with crime and disorder using the partnership approach. The book uses a blend of theories and practical examples, including examples of best practice, information boxes, scenario boxes and key points to note. Flowcharts and summary sections are also included to help officers consolidate and apply their knowledge. Written in an accessible and straightforward manner, this book is an essential best practice guide for police officers and other professionals involved in crime reduction activities. The Blackstone's Practical Policing Series covers a range of topical subjects of vital importance in today's policing arena. Each practical guide contains clear and detailed explanations of the relevant legislation, accompanied by practical scenarios, illustrative diagrams and useful checklists. Packed with a wealth of information, Blackstone's Practical Policing ensures you have ready access to the tools you need to take on any policing challenge.

'Having a dad - for want of a better word - who was a wife-beater, a drunk, a thief, a burglar and an idle, lazy, work-shy, vain, narcissistic egotist encouraged me to start work early...' Nick Clements didn't just get a job, he became his criminal father's worst nightmare by joining the police force and becoming a fearless, determined and mould-breaking young copper. This is the story of how it happened, rich with humour and horror, danger and excitement, passion and illicit sex, marital joy and strife, triumphs and setbacks. Above all, the memoir tells of a young man's determination to escape his past (overcoming a crippling stutter along the way) and prove himself as a fearless representative of the law. 'Think of this as 'Billy Elliott' meets 'The Sweeney' and you'll have the gist of it.'

When Children Kill Children: Penal Populism and Political Culture examines the role of political culture and penal populism in the response to the emotive subject of child-on-child homicide. The book explores the reasons underlying the vastly differing responses of the English and Norwegian criminal justice systems to the cases of James Bulger and Silje Redergard respectively. Whereas James Bulger's killers were subject to extreme press and public hostility, held in secure detention for nine months and tried in an adverserial court; Redergard's killers were shielded from public antagonism and carefully reintegrated into the local community. This book argues that English adverserial political culture creates far more incentives to politicize high-profile crimes than Norwegian consensus political culture. Drawing on a wealth of empirical research, the author suggests that the tendency for politicians to justify punitive responses to crime by invoking harsh political attitudes is based upon a flawed understanding of public opinion. In a compelling study, this book proposes a more deliberative response to crime that accommodates the informed public in news ways - ways that might help build social capital and remove incentives for cynical penal populism.

THE SUNDAY TIMES BESTSELLER A RADIO 4 BOOK OF THE WEEK CHOSEN AS A BOOK OF THE YEAR BY THE TELEGRAPH AND THE NEW STATESMAN "A marvellous book" Rev Richard Coles "Gripping... filled with compassion." Sunday Times "Remarkable... hopeful and uplifting." Mail on Sunday "An antidote to despair" Daily Mirror "Enthralling... vivid and humane" Observer "Exemplary" New Statesman When a plane crashes, a bomb explodes, a city floods or a pandemic begins, Lucy Easthope's phone starts to ring. Lucy is a world-leading authority on recovering from disaster. She holds governments to account, supports survivors and helps communities to rebuild. She has been at the centre of the most seismic events of the last few decades, advising on everything from the 2004 tsunami and the 7/7 bombings to the Grenfell fire and the war in Ukraine. Lucy's job is to pick up the pieces and get us ready for what comes next. Lucy takes us behind the police tape to scenes of chaos, and into government briefing rooms where confusion can reign. She also looks back at the many losses and loves of her life and career, and tells us how we can all build back after disaster. When the Dust Settles lifts us up, showing that humanity, hope and humour can - and must - be found on the darkest days.

This new book is the first practical guide to the sensitive topic of family liaison, aimed directly at the police. The text focuses on the key role that family liaison plays in the police service, explains how the role has developed and provides practitioners with a clear understanding of why relatives and friends are entitled to the highest standard of response from the police but also why no investigation can be truly effective without this relationship being supported, resourced and supervised throughout. The book covers a wide range of important issues including the development and delivery of training, operating protocols, contacting and establishing relationships with the family, management and mass fatalities. Highly practical, the book includes examples, illustrative diagrams, summary sections and checklists, plus a wide range of case study chapters based on key events, including the the Ladbroke Grove Rail Crash, the 2004 Tsunami, the Bali Bombings, the September 11th attacks and the London Bombings of July 7th. This book is a must for all those who work in this difficult area. The Blackstone's Practical Policing Series is a collection of highly practical, up-to-date titles covering a range of essential subjects in today's policing arena. Developed from a detailed understanding of police information needs, this series seeks to explain the relevant law, practice and procedure from a police officer's perspective.

Organized crime in the twenty-first century is a knowledge war that poses an incalculable global threat to the world economy and harm to society - the economic and social costs are estimated at upwards of GBP20 billion a year for the UK alone (SOCA 2006/7). Organized Crime: Policing Illegal Business Entrepreneurialism offers a unique approach to the tackling of this area by exploring how it works through the conceptual framework of a business enterprise. Structured in three parts, the book progresses systematically through key areas and concepts integral to dealing effectively with the myriad contemporary forms of organised crime and provides insights on where, how and when to disrupt and dismantle a criminal business activity through current policing practices and policies. From the initial set up of a crime business through to the long term forecasting for growth and profitability, the authors dissect and analyse the different phases of the business enterprise and propose a 'Knowledge-Managed Policing' (KMP) approach to criminal entrepreneurialism. Combining conceptual and practical issues, this is a must-have reference for all police professionals, policing academics and government policy makers who are interested in a Strategy-led, Intelligence supported, Knowledge-Managed approach to policing illegal business entrepreneurialism.

Protective Operations: A Handbook for Security and Law Enforcement is designed as a reference for law enforcement and security organizations tasked with protecting the welfare of an individual or groups of individuals. To be effective and professional, protective operations require the incorporation of a variety of skill sets. However, many departments and jurisdictions have only limited resources and training available. Filling this void, the book identifies issues particular to local law enforcement - and the private security teams that may be called in later - and offers suggestions and guidance for confronting high-threat scenarios as well as the more mundane protective details. Highlights: Details the essence of local law enforcement protective operations that are run, in large part, covertly Examines threat assessment from both hostile organizations and unknown adversaries Provides a solid understanding of operational security, situational awareness, and surveillance detection Includes examples from real-world attacks occurring over the past sixty years Reinforces the need for training in specific tactics and techniques Emphasizes training for confronting the adversary Focuses on the economics of providing the most protection for the least cost Addresses issues surrounding possible direct violations of the law and department policy and procedures The author's decades of training, research, and experience provide invaluable tested and proven protocols for keeping subjects safe in a hostile environment.

As police work has become increasingly professionalized, classrooms have become a preferred environment for training. However, the best preparation for police work has traditionally been conducted on the job. Dynamic Police Training partners the experienced law enforcement officer's "street-smart" perspective of what makes training work with a professional educator's "book-smart" approach to writing curriculum to achieve the best results in police training programs. A results-oriented handbook for police trainers seeking clear and definitive information on curriculum development, the book facilitates training designed to develop students' critical thinking skills, physical competencies, and in-depth understanding of concepts such as use of force, consequences of failure, and value-based judgment. Authored by a former police officer and trainer with over 14 years of experience in the field and the classroom, this volume: Examines the typical strengths and limitations of police trainers and describes how to build on existing skills Explains how to go beyond the lecture and slide show format to make police training an interactive and thought-provoking experience for students Translates the theoretical basis of cognitive, affective, and psychomotor skills training into police-oriented language Outlines the methods for developing high-quality law enforcement instructional content Provides a step-by-step construction guide for law enforcement lesson plan development with versatile templates included for the reader's use Understanding how to write an interactive curriculum that allows police officers to achieve mastery of skills in the classroom is what differentiates outstanding training from the mediocre. Dynamic Police Training helps police trainers who deliver, revise, or develop training programs in the academy and beyond, enabling them to achieve top-notch training results within the confines of the classroom setting that translate into real results on the street.

Digital Pirates examines the unauthorized creation, distribution, and consumption of movies and music in Brazil. Alexander Sebastian Dent offers a new definition of piracy as indispensable to current capitalism alongside increasing global enforcement of intellectual property (IP). Complex and capricious laws might prohibit it, but piracy remains a core activity of the twenty-first century. Combining the tools of linguistic and cultural anthropology with models from media studies and political economy, Digital Pirates reveals how the dynamics of IP and piracy serve as strategies for managing the gaps between texts-in this case, digital content. Dent's analysis includes his fieldwork in and around Sao Paulo with pirates, musicians, filmmakers, police, salesmen, technicians, policymakers, politicians, activists, and consumers. Rather than argue for rigid positions, he suggests that Brazilians are pulled in multiple directions according to the injunctions of international governance, localized pleasure, magical consumption, and economic efficiency. Through its novel theorization of "digital textuality," this book offers crucial insights into the qualities of today's mediascape as well as the particularized political and cultural norms that govern it. The book also shows how twenty-first century capitalism generates piracy and its enforcement simultaneously, while producing fraught consumer experiences in Latin America and beyond.

What is intelligence-led policing? Who came up with the idea? Where did it come from? How does it relate to other policing paradigms? What distinguishes an intelligence-led approach to crime reduction? How is it designed to have an impact on crime? Does it prevent crime? These are just a few of the questions that this book seeks to answer.

This revised and updated second edition includes new case studies and viewpoints, a revised crime funnel based on new data, and a new chapter examining the expanding role of technology and big data in intelligence-led policing. Most importantly, the author builds upon an updated definition of intelligence-led policing as it has evolved into a framework capable of encompassing more operational police activity than simply organized crime and recidivist offenders.

Topics covered in this book include:

• The origins and aims of intelligence-led policing

• A comparison of intelligence-led policing with other conceptual models of policing

• An exploration of analysis concepts and the role of analysis in target-selection

• Evaluations of intelligence-led policing as a crime-control strategy

Written by an expert in the field, this book offers a comprehensive and engaging introduction to intelligence-led policing for students, practitioners and scholars of policing, criminal intelligence and crime analysis. This book will be of particular interest to professionals within the law enforcement environment; senior officers, middle management, analysts and operational staff. A companion website offers a range of resources for students and instructors, including slides, chapter headings with supporting notes, key terms and names, critical-thinking questions, and quizzes.

Table of Contents

1. Introduction

2. Origins of intelligence-led policing

3. The magnitude of the crime challenge

4. Defining intelligence-led policing

5. Police decision-making

6. Interpreting the criminal environment

7. Influencing decision-makers

8. Having an impact on crime

9. Technology and ILP

10. Evaluating intelligence-led policing

11. Challenges for the future

Every day the media floods the airwaves with their often-contradictory version of the role and behavior of the police force. Based on this, you might think that police officers either brutally enforce their own interpretation of the nation 's laws or use all the modern tools available to carefully and persistently uncover the special clues that lead to the identification and arrest of suspected criminals. Based on interviews with 26 police chiefs, Police Leadership in a Democracy: Conversations with America 's Police Chiefs takes a poignant journey through the minds of the men and women who have risen to the top of a profession essential to the country 's safety and security.

The book 's interview format gives a voice to police chiefs from cities and regions as diverse as Newark, New Jersey; Lenexa, Kansas; and Richmond, California. They discuss their visions for their departments and the challenges they faced bringing that vision to fruition, including mistakes made along the way. The chiefs speak candidly about their relationships with mayors, unions, community leaders, and their own officers. Highlighting the importance of these inherently challenging relationships, chiefs assess their strengths and, in some cases, their failures. They explain their approaches to working with the community to reduce crime and the difficulties involved in gaining support for these community policing efforts.

Though their jurisdictions were different, the chiefs universally recognized the fundamental need to develop and support their police officers while building strong relationships between the community and the political structure of the city. Opening a window to the day-to-day realities of police leadership, this book offers a realistic view of the challenges of motivating street cops to enforce the law in a way that helps citizens build trust in it and in them.