This text presents studies that examine the use of facilitation techniques to help groups in natural settings interact more effectively to accomplish their goals. Topics covered include promoting effective group decision making and developing feedback techniques for empowering groups.

An ethnographic study of the group-writing process of an executive letter. The text provides a picture of writing in an organization for English, communication, and technical/business writing teachers unfamiliar with this sort of environment.

This text explains the language of touch and how to use it. It focuses on topics including: the 18 different meanings that can be conveyed by touch in this culture; the seven taboos of touch; the ten rules of touch in the workplace; and the numerous ways people use touch to influence others.

Craig Bromfield was just 13 years old when Brian Clough, on a whim, took him and his older brother Aaron in. They came from Southwick, a depressed area of Sunderland, where they lived with their abusive stepfather, and from where they longed to escape. After initially meeting Clough while out begging for money, Clough later invited the brothers to stay at his house. From there a relationship formed which would see Craig living with the Cloughs for nine years, where he was a first-hand witness to the many aspects of Clough's character - his gruffness, his humour, his big-heartedness. This is a beautiful, inspirational story, which has never before been told, about Clough's gentleness and capacity for generosity. Discover a very different side to this iconic man, one away from the cameras and the football, which shows him for the person he really was.

Big ideas that just might save the world. the Guardian A serious book on an important subject. Without imagination, where are we? Sir Quentin Blake What if we took play seriously? What if we considered imagination vital to our health? What if we followed nature's lead? What if school nurtured young imaginations? What if things turned out okay? Rob Hopkins asks the most important question that society has somehow forgotten - What If? Hopkins explores what we must do to revive and replenish our collective imagination. If we can rekindle that precious creative spark, whole societies and cultures can change - rapidly, dramatically and unexpectedly - for the better. There really is no end to what we might accomplish. From What Is to What If is the most inspiring, courageous and necessary book you will read this year; a call to action to reclaim and unleash the power of our imaginations and to solve the problems of our time. Meet the individuals and communities around the world who are doing it now - and creating brighter futures for us all. At last, we have a design for our dreams. I believe we have a debt of honour to take action. Please read this book and defy the herd. Are we golden or are we debris? Mark Stewart, musician, The Pop Group and Mark Stewart & The Maffia

* Designed for students who will be writing research proposals, reports, theses, and dissertations. * The 15 chapters cover 191 guidelines for effective scientific writing. The guidelines are fully illustrated with easy-to-follow examples. * The guidelines describe the types of information that should be included, how this information should be expressed, and where various types of information should be placed within a research report. * End-of-chapter questions help students master the writing process.

An inspiring and thought-provoking new book that explains the power of applying reverse-engineering to all areas of your life, from a cycling champion who has proven its success. Dan Bigham is the captain of an amateur British track cycling team who rose from obscurity to beat professional, multi-million-pound teams at the highest level. Alongside hard work and dedication, Dan credits his success to one thing: reverse-engineering the result. In Start at the End, Dan uses his own story as well as wider examples and case studies from the worlds of business, personal development and other sports to demonstrate how this approach can help you succeed in any walk of life. Following each stage of the process, from setting goals and assessing your tools to developing the plan and delivering optimum performance, this book will fully explain how to set out and enact the system. A revolutionary new look at a powerful age-old wisdom, Start at the End is a fascinating exploration of how we can achieve success and proof that no goal is impossible. *** 'Start at the End isn't just a great story, but a really nice reminder of how to approach performance forensically, intelligently and purposefully - and that these lessons don't just belong in cycling but in all areas of high performance' Dr Josie Perry 'Phenomenal ... Absolutely fascinating ... Incredible stuff, really clever' Stephen Dixon, Sky News

'Caulfield provides much needed sanity in a world of claims run amok . . . I devoured it.' DANIEL LEVITIN, author of The Organized Mind 'Caulfield wittily breaks down everyday dilemmas that might frazzle you . . . Relax encourages you to make decisions informed by evidence, in the hope that you might stop overthinking them.' PANDORA SYKES, THE TIMES 'A handbook that is informed as well as wise.' OBSERVER (Nonfiction to look out for in 2021) A surprising, liberating and scientifically informed guide to overcoming the anxiety that permeates modern life. Is breakfast the most important meal of the day? Do I really have to floss? Are office meetings actually worth the time they take up? Am I spending enough time with my children? Should I worry about binge-watching TV? What time should I go to bed? We make, and worry about, a thousand big and little decisions during our waking hours. Too often these decisions are dictated by concerns or beliefs about our world that simply aren't true. With precision and wit, award-winning public health expert Timothy Caulfield analyses the innumerable cultural, social and psychological forces that shape these misperceptions. Caulfield provides a scientifically informed way out of this mess - Relax will do exactly what the title suggests and help put your mind at ease.

A personal account and look at the chasm of living between two cultures where neither feels like home. Some individuals, especially of non-white heritage are suspended in an identity limbo - brought up British with no ties to parental culture, yet not fitting the stereotypical appearance of an 'ethnic' Briton. Having neither the ability to claim one culture as their own or be fully accepted by all groups within British society, it's a no-man's land of cultural loss. Anne East explores this chasm and loss of how it is to feel one thing and yet be perceived as another. What are the emotions that people feel? What are their experiences? Shame, regret, sadness? In this exploration of her own experience as a Brit of Malaysian Chinese heritage and those around her, she excavates the often painful disconnect between self-identity and social assumptions forced upon her.

From the multi-million copy bestselling author of Thinking Fast and Slow Daniel Kahneman, the co-author of the million-copy bestseller Nudge Cass Sunstein, and the eminent professor and writer on strategic thinking Olivier Sibony, comes a new book about how to make better decisions.

We make thousands of decisions every day, from minute choices we don’t even know we’re making up to great, agonising deliberations. But when every decision we make is life-changing, the way we reach them matters. And for every decision, there is noise.

This book teaches us how to understand all the extraneous factors that impact and bias our decisionmaking – and how to combat them and improve our thinking. Filled with new science, fascinating case studies and revealing practical examples, the skills this book teaches can be readily used by private or public institutions, by schools, hospitals, businesses, judges and in our everyday lives.

It's a belief that unites the left and right, psychologists and philosophers, writers and historians. It drives the headlines that surround us and the laws that touch our lives. From Machiavelli to Hobbes, Freud to Dawkins, the roots of this belief have sunk deep into Western thought. Human beings, we're taught, are by nature selfish and governed by self-interest.

Humankind makes a new argument: that it is realistic, as well as revolutionary, to assume that people are good. By thinking the worst of others, we bring out the worst in our politics and economics too.

In this major book, internationally bestselling author Rutger Bregman takes some of the world's most famous studies and events and reframes them, providing a new perspective on the last 200,000 years of human history. From the real-life Lord of the Flies to the Blitz, a Siberian fox farm to an infamous New York murder, Stanley Milgram's Yale shock machine to the Stanford prison experiment, Bregman shows how believing in human kindness and altruism can be a new way to think - and act as the foundation for achieving true change in our society.

It is time for a new view of human nature.

THE SUNDAY TIMES BESTSELLER 'Enlightening, thought-provoking and illuminating. Derren Brown asks questions about the world, and his intelligent curiosity benefits us all.' ELIZABETH DAY In A Book of Secrets, internationally bestselling author Derren Brown shows us that it is in those moments when we are faced with adversity that we can find life's most lasting rewards. In thirteen fascinating chapters, Derren takes us on a personal journey - to the scene of a childhood humiliation, to lonely evenings on tour, to being paralysed by shyness at a dinner party, to navigating middle age and to finding love. Sharing moments of anger, frustration, loneliness and loss, Derren reveals how it's possible to find consolation and compassion. Even in our most challenging times we can find meaning and grow. 'Derren Brown is a mine of wisdom, humanity and kindness - everything we need to sustain and nourish ourselves.' ALAIN DE BOTTON ***** 'This is the most I've seen Derren lay himself bare' ***** 'Funny, moving and always, always meaningful' ***** 'Derren's best book to date and the best book I have read this year' ***** 'Everything you need in this is a gem. I can't wait to read it a second time'

Increase the efficacy of your treatment interventions in intercultural couples therapy The Intercultural Exeter Couples Model: Making Connections for a Divided World Through Systemic-Behavioral Therapy provides practitioners with a thorough guide to effectively treating intercultural couples. The book consists of a systematic effort to translate systemic ideas that take into account a cultural perspective into a highly useable and practical form. The Intercultural Exeter Couples Model also attempts to marry two, often distinct, forms of practice: the systemic and the behavioral. Both approaches have much to contribute to effective couples' counselling but they are often theoretically siloed. This book demonstrates the value of using both approaches simultaneously. This book provides concrete and practical strategies for implementing systemic and behavioral approaches to intercultural couples' therapy in a manner consistent with clinical best practice. Rather than ignoring the significant and complex impacts that differing cultures can have on a relationship, The Intercultural Exeter Couple Model puts those differences front and center, encouraging the therapist to engage with the cultural mismatch that can be at the core of many couples' ongoing friction. The book's chapters tackle both the model itself and a variety of interventions, covering topics including: Teaching couples how to break patterns and prepare them to establish new ones Training couples to communicate effectively Establishing new modes of behavior in couples An explanation of empathic bridging maneuvers A description of the use of life-space explorations Perfect for clinicians, students, and professors interested in or practicing in the field of couples' therapy, The Intercultural Exeter Couples Model provides readers with an in-depth exploration of an increasingly important model of couples therapy and describes, in painstaking detail, the interventions necessary to achieve positive patient outcomes.

Premonitions are impossible. But they come true all the time. Dr John Barker was an ambitious psychiatrist with an uncontrollable interest in strange mental conditions. Then, in 1966, in the wake of a national disaster, he had an outlandish vision. He would collect the public's premonitions and forebodings. He would build a database to predict the future and help avert future disasters. The Premonitions Bureau is the astonishing story of this bizarre real-life undertaking - the radical thinking and peculiar characters behind it; the hundreds of correspondents, their visions, the headlines that they made; and the Bureau's two most gifted "percipients", a charismatic piano teacher and a troubled switchboard operator. Together, the pair predicted plane crashes and train wrecks, assassinations and international incidents with disturbing accuracy. And then, they called to give Barker their most unnerving premonition: a glimpse of his own imminent demise. The debut book from one of today's most exciting long-form storytellers, The Premonitions Bureau is an enthralling secret history of madness and wonder, promethean ambition and mortal fear - a journey to powerful and unsettling reaches of the human mind.

Improve your life, work, relationships and wellbeing with The Cambridge Code. This book provides unprecedented insight into your psychological profile, your innate preferences and traits.

Until now, the only way to access a meaningful understanding of the subconscious brain was the equivalent of hours of one-on-one therapy with a top quality psychologist. Developed by Dr Emma Loveridge and Dr Curly Moloney along with a team of scientists and researchers from Cambridge University, The Cambridge Code is a guide that includes exclusive access to a thirty-minute quiz beyond the reach of established psychological measurement, providing you with an instantaneous profile of your subconscious; the DNA of your mind.

In clear, easy-to-follow language, it allows you to understand the unconscious code that makes you who you are. Why you have a tendency to act, react, think and behave in certain ways in specific situations.

The results of the test reveal unconscious drivers that shape daily thoughts, reactions, desires and choices and are divided into ten key brain areas, from the competitive and rebellious brain, to the gracious and analytical brain. This newfound self-knowledge, aided by the step-by-step analysis throughout the book, will allow you to focus on the areas that may need improvement or support, from work to family and relationships.

In The Power of Habit , award-winning New York Times  business reporter Charles Duhigg takes us to the thrilling edge of scientific discoveries that explain why habits exist and how they can be changed.

With penetrating intelligence and an ability to distill vast amounts of information into engrossing narratives, Duhigg brings to life a whole new understanding of human nature and its potential for transformation. Along the way we learn why some people and companies struggle to change, despite years of trying, while others seem to remake themselves overnight.

We visit laboratories where neuroscientists explore how habits work and where, exactly, they reside in our brains. We discover how the right habits were crucial to the success of Olympic swimmer Michael Phelps, Starbucks CEO Howard Schultz, and civil-rights hero Martin Luther King, Jr.

We go inside Procter & Gamble, Target superstores, Rick Warren's Saddleback Church, NFL locker rooms, and the nation's largest hospitals and see how implementing so-called keystone habits can earn billions and mean the difference between failure and success, life and death.

At its core, The Power of Habit  contains an exhilarating argument: the key to exercising regularly, losing weight, raising exceptional children, becoming more productive, building revolutionary companies and social movements, and achieving success is understanding how habits work. Habits aren't destiny. As Charles Duhigg shows, by harnessing this new science, we can transform our businesses, our communities, and our lives.