Stetige Veranderungen des Umfeldes stellen neue Anforderungen an Supply Chains. Durch wachsenden Wettbewerbsdruck werden Fragen nach Differenzierungsmoeglichkeiten und/oder Kosteneinsparungspotenzialen laut. Aus einem anhaltenden Individualisierungstrend der Gesellschaft resultiert ein verandertes Nachfrageverhalten nach etwas "Einzigartigem". Die Arbeit eroertert die Gestaltung von Supply Chains zwischen Kostendruck und der Erfullung von kundenindividuellen Anforderungen aus logistischer Sicht. Das Ziel besteht darin, ein Gestaltungsmodell kundenindividueller Supply Chains zu entwickeln. Das Modell basiert auf einer Analyse von logistischen Planungsaufgaben in Abhangigkeit des Kundenauftragsentkopplungspunktes (KAEP), die sich mit unterschiedlichem Kundenindividualitatsgrad einer Supply Chain verandern.

Smart, strategic inventory management delivers competitive advantage, yet Inventory Turn trends suggest that little seems to change. Sustainable improvement through increasing control of systems and processes generates savings that can, in turn, be invested in growth initiatives. Inventory is not something that just concerns planning, production and finance. By working to better understand and control their inventory-related processes, everyone can drive improvements that will harness inventory's potential to become a source of sustainable competitive advantage. Unlike other guides to inventory management, this book is not only aimed at planners or inventory managers, but details the impact, both direct and indirect, that all functions have on inventory. It is rich in practical tools that can be clearly implemented, including a detailed purchasing strategy and guide to error management. It is also rich in best-practice cases that further show how to implement these methodologies in a real-world context. This book is essential reading for any manager or executive looking to boost their organisation's competitive advantage, as well as students of inventory management, production and operations management.

Your one-stop reference for entering the global logistics environment Global Logistics for Dummies is an operational-level reference and overview for those manufacturers, businesses, product distributors, providers of logistics services, humanitarian and disaster relief responders and logisticians on both ends of a global chain who are considering entry in or have recently embarked on entering the global logistics chain/market. Easy to follow and packed with tons of helpful information, it serves as a springboard to larger texts for more detailed information. Beginning with an introduction to both the "whats" and "whys" of global logistics, the book sheds light on how global logistics demands the involvement of not only all elements of the logistics enterprise - e.g., design, logistics engineering, supply, storage/distribution, maintenance, transportation, returns/re-manufacturing, etc. - but also all elements of the business enterprise. In no time, it'll get you up to speed on the whole-enterprise logistics elements that should be considered in the decision to enter and excel in providing logistics end-items, goods, and services to a global customer. Deliver global disaster and relief logistics support Explore global manufacturing and distribution logistics Provide logistics services for foreign customers Adapt domestic logistics to foreign operating environments Written by a team of SOLE - The International Society of Logistics credentialed practitioners and academicians, Global Logistics for Dummies makes it easier than ever to succeed in this ever-growing field.

According to the health data released by the Organization for Economic Cooperation and Development (OECD), the United States spends more per capita on healthcare than any other OECD country. Currently, U.S. healthcare spending constitutes $2.5 trillion, or 17.3 percent of GDP, with healthcare costs increasing 9 percent annually. To reverse this alarming trend, the Obama administration recently led the effort to dramatically reform healthcare policy, laws, and regulations. This book provides you (whether a healthcare policy maker, hospital administrator, pharmaceutical company manager, or other healthcare professional) with practical guidance for leveraging supply chain principles to better manage healthcare resources and control healthcare costs. It introduces basic supply chain management concepts, terminologies, and tenets. Other included topics are strategic alliances among healthcare partners, value analysis of healthcare services and products, the impact of healthcare reforms on healthcare supply chains, and the development of performance metrics for the healthcare supply chain and benchmarking.

Due to its societal and economic relevance, Project Management (PM) has become an important discipline and a concept critical to modern organizations, public and private. PM as an academic discipline is discussed both in Management Science and in Operations Research. Management Science tends to focus on quantitative tools and the soft skills necessary to manage projects successfully. Operations Research gives the essential scientific contribution to the success of project management through the development of models and algorithms. In Management Science, Operations Research and Project Management, Jose RamA(3)n San CristA(3)bal Mateo fills the gap between scientific research and the practical application of that research. Project managers need formal training in decision-making but sometimes, they do not have an in-depth knowledge of Operations Research or they lack the necessary theoretical background. This book, with its focus on the quantitative models of Operations Research and Management Science applied to Project Management, provides project managers with the tools and methods necessary to manage projects successfully. Project managers operate in a complex global environment, in which numerous factors need to be considered, such as minimizing total project costs, meeting contracted dates, and ensuring that activities achieve certain quality levels. The focus here on the application of quantitative models of Operations Research and Management Science applied to Project Management provides them with the tools and methods necessary to make sound decisions.

The rapid advancement of technology and of Internet commerce in a globalized market has brought change at an unprecedented rate. Credit institutions, manufacturing, merchandising and service companies are finding that their traditional methods and tools for accounting and logistics no longer suffice. They must develop more efficient processes, able to assure management control in real-time, promote transparency in accounts, and make immediate corrective action possible. The earlier they prepare to take advantage of the Internet supply chain, the greater the benefits will be. This book focuses on the most significant developments taking place in the market, their impact on the accounting and finance function, the new efficient logistics solutions, and how new technology effects commerce. Based on an extensive research project in the US, Britain, Germany, France, Austria, Switzerland and Sweden, The Internet Supply Chain explains what can be expected in business opportunities and in cost savings from selling and purchasing through the internet. The author goes on to suggest how accounting and logistics will need to be restructured to cope with, and make the most of the challenges and benefits presented by the Internet supply chain.

You don't have to outrun the bear ... you just have to outrun the other guy. Often in business we only have to run a bit faster than our competitors to be successful. The same is true in risk management. While we would always like to anticipate and prevent risk from happening, when risk events do occur being faster, flexible, and more responsive than others can make a world of difference. Supply Chain Risk Management: An Emerging Discipline gives you the tools and expertise to do just that. While the focus of the book is on how you can react better and faster than the others, the text also helps you understand how to prevent certain risks from happening in the first place. The authors detail a risk management framework that helps you reduce the costs associated with risk, protect your brand and reputation, ensure positive financial outcomes, and develop visible, predictable, resilient, and sustainable supply chains. They provide access to a cloud-based, end-to-end supply chain risk assessment "Heat Map" that illustrates the maturity of the chain through the various stages. It should not come as a surprise to anyone that the world is a riskier place than it was just 15 years ago. A survey used to calculate the Allianz Risk Barometer recently concluded for the first time that supply chain risk is now the top concern of global insurance providers. For most organizations this new reality requires major adjustments, some of which will not be easy. This book helps you understand the emerging discipline called supply chain risk management. It explains the relevant concepts, supplies a wide variety of tools and approaches to help your organization stay ahead of its competitors, and takes a look at future directions in risk management-all in a clear, concise presentation that gives you practical advice and helps you develop actionable strategies.

The Contracting Organization offers a clear and accessible guide to the theory and practice of contracting. Well supported by numerous case studies and examples, it is ideal for academics, students and practitioners wanting to understand `make or buy' decisions. Domberger looks at the way in which organizations throughout the world are increasingly contracting out - `outsourcing' - many activities traditionally done in-house. Deregulation, cost reduction, a focus on core activities, and the growth of the service economy all drive this process and are examined within this enlightening text.

This book provides an overview of the key transportation management processes from a shipper's perspective. It enables managers to gain quick insight in the added value of transportation as a strategic differentiator, its key drivers, and guidelines on how to use them in an effective and efficient decision-making process. It explains how to identify and eliminate waste using basic Lean tools and proven concepts. The reader is guided on how to start implementing the Lean methodology and best practices in the industry to realize significant savings. Companies such as Adidas and Amazon are using transportation to increase sales by delivering purchased products faster than the competition. These companies do not treat transportation as a cost center. They are not focusing on reducing transportation spending. They allow customers to buy any product that is available in any store or warehouse and have it delivered to their homes. By delivering faster than the competition, they increase sales. At the same time, they lower their total supply chain costs as faster deliveries lead to fewer returns. Reduction of returns means higher sales and lower transportation costs for returns. The result is higher profits while creating more value for the customer. Transportation is moving from a cost center towards a profit center. The traditional logistics service providers are perceived to not innovate fast enough. Top management must understand the transportation management basics and use it in their strategic decision-making. They should be involved in discussions on how to organize the transport management function in the best way and how to use it as a service differentiator. Transportation is more than the efficient movement of supplies, sub-assemblies and final products. In addition, it is more than the key performance indicators on the business-balanced scorecard. Transportation management professionals fail to catch top management's attention due to the use of technical language. It is more difficult to understand transportation key performance indicators such as loading degree, net and gross pick-up and delivery reliability. It is easier to get top management attention when talking about lost sales due to stock-outs, lost tenders due to long delivery times, high inventory holding and scrap costs.

Effective development and management of a supply chain network is an invaluable source of sustainable advantage in today's turbulent global marketplace, where demand is difficult to predict and supply chains need to be more flexible as a result.

This updated 4th edition of the bestselling "Logistics and Supply Chain Management" is a clear-headed guide to all the key topics in an integrated approach to supply chains, including:

- The link between logistics and customer value.

- Logistics and the bottom line measuring costs and performance.

- Creating a responsive supply chain.

- Managing the global pipeline.

- Managing supply chain relationships.

- Managing risk in the supply chain.

- Matching supply and demand.

- Creating a sustainable supply chain.

- Product design in the supply chain.

Supply chain management is a well-developed area. The traditional supply chains are dynamic systems which include the forward and reverse flows of physical products and the related information and fund. However, a service supply chain is different because the real "product" may take the form of a "service" which implies that many traditionally crucial decisions in supply chain management such as product shipping problems are no longer important. Here, a service supply chain is defined as a supply network that transfers resources into services or servitised products, with or without physical products, to satisfy customer needs. As a result, managing a service supply chain system requires innovative strategies with new models. Currently, there is an absence of a comprehensive reference source that provides the state-of-the-art findings on this important topic. It will thus be significant to develop a well-balanced edited volume that includes both theoretical results (from different perspectives) and application cases/studies on service supply chain systems. This book is a pioneering text on service supply chain systems. It features papers which adopt the systems engineering approach in conducting service supply chain analysis. It includes both theoretical results (from different perspectives) and application cases/studies on service supply chain systems. It will be a good reference book for industrialists and academics who are interested in the service industry, service operations, service management, and service sciences.

Providing the latest information on public purchasing figures and salaries, this edition prepares readers for purchasing in the 90s. Compact yet comprehensive, it offers invaluable guidance in order to prepare for the Certified Purchasing Manager (CPM) exam. Focuses on such critical issues as the effects of global currency fluctuations on purchasing, TQM, ISO 9000 and strategic partnering. Brief, manageable case studies provide an excellent resource for class discussion.

An incisive and accessible blueprint to pricing your company's products and services In The Pricing Model Revolution: How Pricing Will Change the Way We Sell and Buy On and Offline, world renowned pricing expert Danilo Zatta delivers an essential and engaging blueprint to building an enduring competitive advantage with insightful pricing models. In the book, you'll learn to identify the best monetization approaches for your products and how to execute the one that makes the most sense for your business. From freemium to subscription, pay-per-use, and even neuropricing, the author discusses every available option and shows you how to choose. Although it's rigorous and evidence backed, The Pricing Model Revolution avoids an overly academic perspective in favour of providing you with concrete, practical guidance you can apply immediately to start generating more revenue. You'll learn things like: How to make smart and innovative pricing a core component of your next product offering How to distinguish between every new, future-oriented monetization approach Which factors to consider when you're choosing on a new pricing model for your most popular products An essential read for C-level executives, managers, entrepreneurs, and sales team leaders, The Pricing Model Revolution belongs on the bookshelves of every business leader seeking to learn more about one of the foundational topics driving top-line revenue and bottom-line profitability today.

This very practical guide describes the whole process of contracting for goods and services, from selecting tenderers to placing a contract. It details the key topics that are necessary for success, such as contract strategy, contract types, contract law and evaluating tenders. Whilst the book also addresses the project context in which purchasing takes place, the subject matter could equally be applied to any business context. The treatment of the subject assumes no prior knowledge but, at the same time, provides the experienced person with new, and sometimes unconventional, insights into the subject. The book includes personal experiences, cases and exercises in order to root the subject into the real world. The Project Manager's Guide to Purchasing has been structured so that the reader can choose the chapter topic areas that they wish to study in isolation. Where necessary references are provided to complement the individual chapters. Illustrations of key documents in the purchasing and contracting process are also provided.

With considerable turmoil in international trade and logistics it is more important than ever to understand trade and customs issues and their impact on logistics operations. At every port and border international freight operations are exposed to trade and customs procedures. Cross-Border Logistics Operations serves as a comprehensive guide and companion to the cross-border trade and customs environment and its implications for international business supply chains and their control. Inspired by the World Customs Organization's Professional Standards (also known as the WCO PICARD Standards), it provides key insights into transporting goods across borders and effectively managing the requirements for compliance and enforcement. International students, business operators and government officials will find the book rich in detail with practical examples that include the political, administrative, regulatory, technological and economic context throughout. It covers all the critical operational and legal aspects of cross-border logistics operations, including: -prevailing trade, customs and border policy -tariffs and import taxes -border management and supply chain security practices -prohibitions and restrictions -enforcement and compliance practices -supply chain and logistics arrangements -disaster relief operations -frictionless trade and trade facilitation principles.

Dieses Buch zeigt die Bedeutung der Dienstleistungen als zunehmend wichtigen Erwerbszweig fur die Wirtschaft. Der Anteil der Erwerbstatigen im dritten Sektor (tertiarer Sektor) steigt stetig. Durch die spezifische Charakteristik von Dienstleistungen erweist sich die Beschaffung und Bewertung als deutlich schwieriger als der vielerorts bereits hoch professionalisierte Einkauf von Gutern. Zu diesem Zweck hat das Institut fur Supply Chain Management der Universitat St. Gallen ein Projekt gemeinsam mit verschiedenen Verbanden und Praxispartnern aus der Schweiz initiiert. Die Ergebnisse aus diesem Projekt werden in diesem Buch auch vor dem Hintergrund der Digitalisierung anschaulich dargestellt.

Category Management in Purchasing is a comprehensive guide to strategic category management which provides a step-by-step guide to its implementation and use, and enables readers to deliver value and cost savings when sourcing and purchasing. Now in its fourth edition, this text has cemented its place as the essential reference for category management practitioners. In this new edition, Jonathan O'Brien shows how a strategic approach needs to integrate with other approaches, such as supplier relationship management and how the procurement function negotiates. Additionally, this new edition includes some new insights, based upon the experience of senior practitioners in industry, on how to make category management a success in the organization. It also includes some general updates and contextualizes the future procurement function and an ever increasing digitally enabled, de-globalized, post Brexit world. There is also additional material on the effect of international developments on procurement, updated tools and templates, and examples of how these have been successfully used in industry. Category Management in Purchasing, 4th edition connects theory and practice and provides readers with the tools to analyze complex sourcing situations quickly and clearly, and so develop innovative and creative proposals for sourcing.

Integrated supply chain planning is well understood by theory and widely applied in practice - however, only with respect to intra-organisational supply chains. In inter-organisational supply chains, an additional, yet unresolved problem arises: due to confidentiality reasons, decentralized parties keep their local data private, which prevents an integrated planning. Local planning procedures such as upstream planning, which are usually applied then, result in suboptimal solutions for the supply chain as a whole. In this work, new mechanisms for inter-organizational, collaborative supply chain planning are presented. These mechanisms are able to identify the systemwide optimum for several classes of supply chain planning problems. They can be applied by two or more self-interested parties and do not require a trusted third party. Extensive computational tests for randomly generated and real-word data suggest a favorable performance of these mechanisms.

The enterprise-focused framework of supply chain, which an overwhelming majority of books on supply chain management (SCM) have adopted, falls short in explaining recent developments in the real world, especially the so-called Wal-Mart model, in which a 'factory' is a virtual logistics network of multiple international manufacturing firms. The book fills the gap and examines supply chain and transport logistics. The success of the Wal-Mart model rests on dynamic innovations in two key dimensions, namely, all-mode logistics service facilitation and industrial organization of supply chains, on which existing SCM textbooks have little coverage. For example, managing transport utility and facility, such as seaports and airports, has become expected parts of logistics and SCM, especially in an international orientation; which, however, are seldom covered in the textbooks on SCM and logistics. Supply chain and transport logistics as termed in this book is precisely based on this intriguing interrelationship, referring to supply-chain centered logistics of enterprise-crossing characteristics, including both service facilitation and industrial organization (IO) aspects of logistics. This book also includes the development of a unified methodological framework which underpins all the characteristics of the intriguing interrelationship between supply chain management and logistics. It covers many aspects of the important and innovative developments well. The book offers a unique coverage of integrated logistics of navigation, aviation and transportation. The book not only answers the urgent need for a book on supply chain management and transport logistics but also highlights the central role of supply chain logistics in the emerging fields of sustainable (green), humanitarian and maritime supply chains and the importance of studying supply chain management together with transport logistics. It also explains the difference between supply chain

This book gives students a thorough overview of the environmental issues that impact the supply chain and details strategic methods of addressing the political, social, technological, market, and economic concerns that have caused organizations to reconsider their impact. Readers will learn how to integrate the fields of operations management, procurement and purchasing, logistics, and marketing into a successful green supply chain, looking outward to form sustainable partnerships rather than focusing their efforts within the company. Each chapter describes a function or dimension of green supply chains, supplemented with short vignettes to ground the theory in practice. The authors examine various industries, including electronics, food products, and manufacturing, and draw on case studies from the Americas, Europe, Asia, and Oceania, allowing students to compare and contrast domestic and international practices. Blending industry insights with the latest academic thinking, they also consider hot button topics like global-local relationships, the role of third parties, green multitier supplier management, and blockchain technology management. Conclusive chapter summaries and plenty of visual aids help readers retain the information they need to improve environmental performance within, and beyond their organizations. Green Supply Chain Management is an excellent introduction to the topic for students and practitioners of supply chain management and environmental sustainability.

A complete guide to managing technical issues and procuring third-party resources
The Wiley Guides to the Management of Projects address critical, need-to-know information that will help professionals successfully manage projects in most businesses and help students learn the best practices of the industry. They contain not only well-known and widely used basic project management practices but also the newest and most cutting-edge concepts in the broader theory and practice of managing projects.
This fourth volume in the series offers expert guidance on the supply chain and delivery cycle of the project, as well as the technology management issues that are involved such as modeling, design, and verification. Technology within the context of the management of projects involves not so much actually doing the "technical" elements of the project as managing the processes and practices by which projects are transformed from concepts into actual entities-and doing this effectively within the time, cost, strategic, and other constraints on the project. The contributors to this volume, among the most recognized international leaders in the field, guide you through the key life-cycle issues that define the project, ensure its viability, manage requirements, and track changes-highlighting the key steps along the way in transforming and realizing the technical definition of the project.
Complete your understanding of project management with these other books in The Wiley Guides to the Management of Projects series:
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The Wiley Guide to Project Control
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The Wiley Guide to Project, Program & Portfolio Management
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The Wiley Guide to Project Organization & Project Management Competencies

This book focuses on sustainability in fashion retail, which is fast becoming the pivot point of future fashion retail strategies. Chapters in the book provide theoretical and practical insight on how going green may positively influence the strategy of fashion retailers and marketers, who have to react to the changing society and customer needs. Structured in four main parts, and based on distinct research questions, readers will be able to dig deep into the individual levers for possible adaptions. It thus provides a solid understanding on how to integrate green aspects into any fashion retailers business model.

This book introduces readers to additive technology and its application in different business sectors. It explores the fundamental impact additive has on technology, particularly on operations, innovation, supply chains, the environment and customer relations. Subsequently, on the basis of a broad survey of the best technology adopters, it offers advice on how to enhance business value by implementing the technology in different industrial and commercial environments. Additive manufacturing (AM) is a new area of manufacturing that has already brought about phenomenal changes to industry and business models. It affects nearly all aspects of the managerial and organizational thinking that was applied to conventional manufacturing. Currently, the technology is being adopted in manufacturing areas that involve high-value products with complex geometries, and small to medium production volumes. It boosts the productivity of new product development processes by slashing costs, reducing time and promoting creativity and innovativeness. Further, it shrinks supply chains by bringing firms closer to their customers. This unique book offers abundant empirical and practical evidence confirming the value of this new technology.