This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products and such a management tool will facilitate organizational improvement and support innovative decision making processes for technical assistance in after-sales services.

After sales Service of Engineering Industrial Assets comprises a proposal for a warranty management framework, with an account of the different methods that can be used to improve decision making in the different stages of the after-sales service management process, and strategies for strengthening the structure and foundations of the framework. A review of the fundamental issues and current research topics in warranty management and after sales services is also provided, which is exemplified by a case study. This book is intended for postgraduates, researchers and engineers who are interested in after sales management, assets engineering and warranty management."

This book focuses on the tactical planning level for spare parts management. It describes a series of multi-item inventory models and presents exact and heuristic optimization methods, including greedy heuristics that work well for real, life-sized problems. The intended audience consists of graduate students, starting scholars in the field of spare parts inventory control, and spare parts planning specialists in the industry. In individual chapters the authors consider topics including: a basic single-location model; single-location models with multiple machine types and/or machine groups; the multi-location model with lateral transshipments; the classical METRIC model and its generalization to multi-indenture systems; and a single-location model with an explicit modeling of the repair capacity for failed parts and the priorities that one can set there. Various chapters of the book are used in a master course at Eindhoven University of Technology and in a PhD course of the Graduate Program Operations Management and Logistics (a Dutch network that organizes PhD courses in the field of OM&L). The required pre-knowledge consists of probability theory and basic knowledge of Markov processes and queuing theory. End-of-chapter problems appear for all chapters, with some answers appearing in an appendix.

This book discusses the theory, method and application of non-Gaussian random vibration fatigue analysis and test. The main contents include statistical analysis method of non-Gaussian random vibration, modeling and simulation of non-Gaussian/non-stationary random vibration, response analysis under non-Gaussian base excitation, non-Gaussian random vibration fatigue life analysis, fatigue reliability evaluation of structural components under Gaussian/non-Gaussian random loadings, non-Gaussian random vibration accelerated test method and application cases. From this book, the readers can not only learn how to reproduce the non-Gaussian vibration environment actually experienced by the product, but also know how to evaluate the fatigue life and reliability of the structure under non-Gaussian random excitation.

This book presents (1) an exhaustive and empirically validated taxonomy of quality aspects of multimodal interaction as well as respective measurement methods, (2) a validated questionnaire specifically tailored to the evaluation of multimodal systems and covering most of the taxonomy's quality aspects, (3) insights on how the quality perceptions of multimodal systems relate to the quality perceptions of its individual components, (4) a set of empirically tested factors which influence modality choice, and (5) models regarding the relationship of the perceived quality of a modality and the actual usage of a modality.

Simulation Methods for Reliability and Availability of Complex Systems discusses the use of computer simulation-based techniques and algorithms to determine reliability and availability (R and A) levels in complex systems. The book: shares theoretical or applied models and decision support systems that make use of simulation to estimate and to improve system R and A levels, forecasts emerging technologies and trends in the use of computer simulation for R and A and proposes hybrid approaches to the development of efficient methodologies designed to solve R and A-related problems in real-life systems.

Dealing with practical issues, Simulation Methods for Reliability and Availability of Complex Systems is designed to support managers and system engineers in the improvement of R and A, as well as providing a thorough exploration of the techniques and algorithms available for researchers, and for advanced undergraduate and postgraduate students.

This book presents the latest theories and methods of reliability and quality, with emphasis on reliability and quality in design and modelling. Each chapter is written by active researchers and professionals with international reputations, providing material which bridges the gap between theory and practice to trigger new practices and research challenges. The book therefore provides a state-of-the-art survey of reliability and quality in design and practices.

Water is a paramount determinant of quality of life. The WHO experts believe that the sickness and death rates of the world population could be reduced by 75% by maintaining good quality of drinking water. That is why thirty-one leading scientists and specialists from fifteen countries gathered in November 2003 at the NATO Advanced Research Workshop (ARW) on "Modern Tools and Methods of Water Treatment for Improving Living Standards" in Dnepropetrovsk, Ukraine, to discuss the scientific concepts and practical means for the solution of the complex social, economic and ecological problems associated with water purification, consumption, conservation, and protection. All this is covered in this book of proceedings of the NATO ARW.

This book contains four parts. In Part 1, the readers will find recent advances in drinking water treatment in the United States, biological control in water-cooling towers, analytical control of drinking water quality, and the use of radionuclides for monitoring global contamination. In Part 2, some innovative methods and tools, such as electrochemically-stimulated sorption and sorption-membrane methods, a bubble-extraction method, fibroid sorbents, in-situ oxygen curtain technology, use of ion-exchange membranes, electrochemically-generated silver and copper ions and colloidal gold for water purification and post-purification are presented. In Part 3, recent studies into the treatment of wastewaters could be found. Among them: water reclamation and recycling in Danish industry, biocide polymers as a new opportunity in water treatment, optimization of galvanic wastewater treatment processes, efficiency of nitrification and denitrification processes inwastewater treatment plants, electrochemical processes for wastewater purification employing fluidized beds of particles, cold plasma as a new tool for purification of wastewater from chemical contaminants, bacteria and viruses. In Part 4, examples of management of water resources in the United Kingdom, Bulgaria, Poland, Croatia, and Romania using a variety of case studies are presented. Also, the important issue of industry-university cooperation for postgraduate education and training in the water treatment area is discussed.

We believe that this book will be helpful to the international community of scientists, specialists and students dealing with water treatment, purification, conservation and protection.

Product Integrity and Reliability in Design is intended to serve either as a text for graduate students or as a reference for practicing engineers. The book develops the root-cause approach to reliability - often referred to as "physics of failure" in the reliability engineering field. It approaches the subject from the point of view of a process and integrates the necessary methods to support that process. The book can be used to teach first- or second-year postgraduate students in mechanical, electrical, manufacturing and materials engineering about addressing issues of reliability during product development. It will also serve practicing engineers involved in the design and development of electrical and mechanical components and systems, as a reference.The book takes an interdisciplinary approach appropriate to system engineering, stressing concepts that can be integrated into design and placing less emphasis on traditional assumptions about reliability and analysis as a separate development activity. Several case studies emphasize the understanding of failure mechanisms and failure prevention and show how reliability methods, including simulation and testing can be integrated into design and development.

Geometric tolerances are changing the way we design and manufacture industrial products. Geometric Tolerances covers their impact on the world of design and production, highlighting new perspectives, possibilities, current issues and future challenges. The topics covered are designed to be relevant to readers from a variety of backgrounds, ranging from product designers and manufacturers to quality inspection engineers and quality engineers involved in statistical process monitoring. Areas included are: * selection of appropriate geometric tolerances and how they stack up in assembled products; * inspection of parts subjected to geometric tolerancing from the macro to the micro and sub-micro scales; and * enhancement of efficiency and efficacy of quality monitoring. Geometric Tolerances provides the reader with the most recent scientific research in the field, as well as with a significant amount of real-life industrial case studies, delivering a multidisciplinary, synoptic view of one of the hottest and most strategic topics in industrial production.

This book presents recent results on fault diagnosis and condition monitoring of airborne electromechanical actuators, illustrating both algorithmic and hardware design solutions to enhance the reliability of onboard more electric aircraft. The book begins with an introduction to the current trends in the development of electrically powered actuation systems for aerospace applications. Practical examples are proposed to help present approaches to reliability, availability, maintainability and safety analysis of airborne equipment. The terminology and main strategies for fault diagnosis and condition monitoring are then reviewed. The core of the book focuses on the presentation of relevant case studies of fault diagnosis and monitoring design for airborne electromechanical actuators, using different techniques. The last part of the book is devoted to a summary of lessons learned and practical suggestions for the design of fault diagnosis solutions of complex airborne systems. The book is written with the idea of providing practical guidelines on the development of fault diagnosis and monitoring algorithms for airborne electromechanical actuators. It will be of interest to practitioners in aerospace, mechanical, electronic, reliability and systems engineering, as well as researchers and postgraduates interested in dynamical systems, automatic control and safety-critical systems. Advances in Industrial Control reports and encourages the transfer of technology in control engineering. The rapid development of control technology has an impact on all areas of the control discipline. The series offers an opportunity for researchers to present an extended exposition of new work in all aspects of industrial control.

This book provides an overview of the latest developments in the field of risk analysis (RA). Statistical methodologies have long-since been employed as crucial decision support tools in RA. Thus, in the context of this new century, characterized by a variety of daily risks - from security to health risks - the importance of exploring theoretical and applied issues connecting RA and statistical modeling (SM) is self-evident. In addition to discussing the latest methodological advances in these areas, the book explores applications in a broad range of settings, such as medicine, biology, insurance, pharmacology and agriculture, while also fostering applications in newly emerging areas. This book is intended for graduate students as well as quantitative researchers in the area of RA.

This book covers supply chain and logistics, production and manufacturing systems as well as human factors. Topics such as applications to procurements from suppliers, suppliers developments and relationships with suppliers are reported. The techniques and tools applied to production processes, such as, machinery maintenance and quick changeover, are described in detail. The book also presents human factors as the main component in the industrial engineering field, reporting some successful teamwork organizations for improvements and applied ergonomics, among others.

The analysis of the reliability and availability of power plants is frequently based on simple indexes that do not take into account the criticality of some failures used for availability analysis. This criticality should be evaluated based on concepts of reliability which consider the effect of a component failure on the performance of the entire plant. System reliability analysis tools provide a root-cause analysis leading to the improvement of the plant maintenance plan. Taking in view that the power plant performance can be evaluated not only based on thermodynamic related indexes, such as heat-rate, Thermal Power Plant Performance Analysis focuses on the presentation of reliability-based tools used to define performance of complex systems and introduces the basic concepts of reliability, maintainability and risk analysis aiming at their application as tools for power plant performance improvement, including: * selection of critical equipment and components, * definition of maintenance plans, mainly for auxiliary systems, and * execution of decision analysis based on risk concepts. The comprehensive presentation of each analysis allows future application of the methodology making Thermal Power Plant Performance Analysis a key resource for undergraduate and postgraduate students in mechanical and nuclear engineering.

This textbook provides an introduction to probabilistic reliability analysis of power systems. It discusses a range of probabilistic methods used in reliability modelling of power system components, small systems and large systems. It also presents the benefits of probabilistic methods for modelling renewable energy sources. The textbook describes real-life studies, discussing practical examples and providing interesting problems, teaching students the methods in a thorough and hands-on way. The textbook has chapters dedicated to reliability models for components (reliability functions, component life cycle, two-state Markov model, stress-strength model), small systems (reliability networks, Markov models, fault/event tree analysis) and large systems (generation adequacy, state enumeration, Monte-Carlo simulation). Moreover, it contains chapters about probabilistic optimal power flow, the reliability of underground cables and cyber-physical power systems. After reading this book, engineering students will be able to apply various methods to model the reliability of power system components, smaller and larger systems. The textbook will be accessible to power engineering students, as well as students from mathematics, computer science, physics, mechanical engineering, policy & management, and will allow them to apply reliability analysis methods to their own areas of expertise.

This book provides an overview of passive and interactive analytical techniques for nuclear materials. The book aims to update readers on new techniques available and provide an introduction for those who are new to the topic or are looking to move into actinides and nuclear materials science. The characterization of actinide species and radioactive materials is vital for understanding how these elements and radioactive isotopes are formed and behave and how these materials can be improved. The analysis of the actinides or radioactive materials goes beyond spent fuel science to the applicable complete fuel cycle and including analysis of reactor materials.

This book offers a practice-oriented guide to developing an effective cybersecurity culture in organizations. It provides a psychosocial perspective on common cyberthreats affecting organizations, and presents practical solutions for leveraging employees' attitudes and behaviours in order to improve security. Cybersecurity, as well as the solutions used to achieve it, has largely been associated with technologies. In contrast, this book argues that cybersecurity begins with improving the connections between people and digital technologies. By presenting a comprehensive analysis of the current cybersecurity landscape, the author discusses, based on literature and her personal experience, human weaknesses in relation to security and the advantages of pursuing a holistic approach to cybersecurity, and suggests how to develop cybersecurity culture in practice. Organizations can improve their cyber resilience by adequately training their staff. Accordingly, the book also describes a set of training methods and tools. Further, ongoing education programmes and effective communication within organizations are considered, showing that they can become key drivers for successful cybersecurity awareness initiatives. When properly trained and actively involved, human beings can become the true first line of defence for every organization.

This book describes how manufacturing enterprises, by reinforcing their existing monitoring and control of manufacturing processes, can successfully face the ever-increasing pressure from internal and external environments to maintain their competitive advantage. Numerous performance measurement systems have been elaborated to satisfy these requirements, stressing the importance of financial and operational metrics. It also highlights the fact that research on generating and linking financial and operational metrics, especially in real-time, has not garnered sufficient attention to date. The book follows an approach that integrates enterprises across different levels and departments. By computing and linking the financial and operational metrics in real-time, the book demonstrates how to provide a comprehensive view of an entire enterprise.

The fundamental motivation of this book is to contribute to the future advancement of Asset Management in the context of industrial plants and infrastructures. The book aims to foster a future perspective that takes advantage of value-based and intelligent asset management in order to make a step forward with respect to the evolution observed nowadays. Indeed, the current understanding of asset management is primarily supported by well-known standards. Nonetheless, asset management is still a young discipline and the knowledge developed by industry and academia is not set in stone yet. Furthermore, current trends in new organizational concepts and technologies lead to an evolutionary path in the field. Therefore, this book aims to discuss this evolutionary path, starting first of all from the consolidated theory, then moving forward to discuss: * The strategic understanding of value-based asset management in a company; * An operational definition of value, as a concept on the background of value-based asset management; * The identification of intelligent asset management, with the aim to frame a set of "tools" recommended to support the asset-related decision-making process over the asset lifecycle; * The emergence of new technologies such as cyber physical systems and digital twins, and the implications of this on asset management.

The research papers presented in these proceedings volumes cover the latest developments and findings in the fields of mine health, safety, energy, waste management,reclamation and rehabilitation, mine closure and environmental protection. Authors from over 20 countries with backgrounds in chemistry, engineering, technology and management, and hailing from the government, industry and academia, have contributed to this book. The contents of this book will be of interest to scientists, engineers, consultants and government personnel who are responsible for the development and implementation of innovative approaches, techniques and technologies in the minerals industries. It will also benefit academic researchers, as it addresses the latest advances in fundamental research.

This book discusses recent developments in dynamic reliability in multi-state systems (MSS), addressing such important issues as reliability and availability analysis of aging MSS, the impact of initial conditions on MSS reliability and availability, changing importance of components over time in MSS with aging components, and the determination of age-replacement policies. It also describes modifications of traditional methods, such as Markov processes with rewards, as well as a modern mathematical method based on the extended universal generating function technique, the Lz-transform, presenting various successful applications and demonstrating their use in real-world problems. This book provides theoretical insights, information on practical applications, and real-world case studies that are of interest to engineers and industrial managers as well as researchers. It also serves as a textbook or supporting text for graduate and postgraduate courses in industrial, electrical, and mechanical engineering.

This book summarizes the research being pursued as part of the Erasmus+ CBHE KA2 project entitled "Development of master curricula for natural disasters risk management in Western Balkan countries" (NatRisk), which aims to educate experts on the prevention and management of natural disasters in the Western Balkan region in line with national and EU policies. The project has successfully developed and implemented master curricula and educational training in the field of natural disasters risk management, and a methodology for the identification and prevention of natural disasters. Consisting of 11 chapters, the book analyzes and discusses topics such as risk assessment tools and quality methods, the different approaches for civil-military collaboration, natural disasters risk management in Bosnia and Herzegovina, leadership models for managing crises resulting from natural disasters, natural disasters in industrial areas, natural risk management in geotechnics, flood risk modeling, adaptive neuro-fuzzy inference models for flood prediction, collapse prediction of masonry arches, an algorithm for fire truck dispatch in emergency situations, and processing drought data in a GIS environment.

This book presents a comprehensive introduction to the field of structural vibration reduction control, but may also be used as a reference source for more advanced topics. The content is divided into four main parts: the basic principles of structural vibration reduction control, structural vibration reduction devices, structural vibration reduction design methods, and structural vibration reduction engineering practices. As the book strikes a balance between theoretical and practical aspects, it will appeal to researchers and practicing engineers alike, as well as graduate students.

This book presents a general and comprehensive framework for the assurance of quality in measurements. Written by a foremost expert in the field, the text reflects an on-going international effort to extend traditional quality assured measurement, rooted in fundamental physics and the SI, to include non-physical areas such as person-centred care and the social sciences more generally. Chapter by chapter, the book follows the measurement quality assurance loop, based on Deming's work. The author enhances this quality assurance cycle with insights from recent research, including work on the politics and philosophy of metrology, the new SI, quantitative and qualitative scales and entropy, decision risks and uncertainty when addressing human challenges, Man as a Measurement Instrument, and Psychometry and Person-centred care. Quality Assured Measurement: Unification across Social and Physical Sciences provides students and researchers in physics, chemistry, engineering, medicine and the social sciences with practical guidance on designing, implementing and applying a quality-assured measurement while engaging readers in the most novel and expansive areas of contemporary measurement research.

The book provides background information about technical solutions, processes and methodology to develop future automated mobility solutions. Beginning from the legal requirements as the minimum tolerable risk level of the society, the book provides state-of-the-art risk-management methodologies. The system engineering approach based on todays engineering best practices enhanced by principles derived from cybernetics. The approach derived from the typical behaviour of a human driver in public road traffic to a cybernetical based system engineering approach. Beyond the system engineering approach, a common behaviour model for the operational domain will show aspects how to extend the system engineering model with principles of cybernetics. The role and the human factors of road traffic participants and drivers of motor vehicles are identified and several viewpoints for different observers show how such mixed traffic scenarios could be assessed and optimised. The influence of the changing mobility demands of the society and the resulting changes to the origination of producer, owner, driver and supplier show aspects for future liability and risk share option for new supply chains. Examples from various industries provide some well-proven engineering principles how to adapt those for the future mobility for the benefit of the users. The aim of the book is to raise awareness that the safety provided by a product, a means of transport or a system up to an entire traffic system depends on the capabilities of the various actors. In addition to the driver and passengers, there are also other road users, maintenance personnel and service providers, who must have certain abilities to act safely in traffic. These are also the capabilities of the organisation, not only the organisation that develops or brings the product to market, but also the organisation that is responsible for the operation and the whole lifecycle of the products. The book is for people who want to get involved in the mobility of the future. People, that have ideas to become a player who want to help shape the future mobility of society and who want to bring responsible solutions for users into the market.

This book focuses on the latest scientific and technological advancements in the field of railway turnout engineering. It offers a holistic approach to the scientific investigation of the factors and mechanisms determining performance degradation of railway switches and crossings (S&Cs), and the consequent development of condition monitoring systems that will enable infrastructure managers to transition towards the implementation of predictive maintenance. The book is divided into three distinct parts. Part I discusses the modelling of railway infrastructure, including switch and crossing systems, while Part II focuses on metallurgical characterization. This includes the microstructure of in-field loaded railway steel and an analysis of rail screw failures. In turn, the third and final part discusses condition monitoring and asset management. Given its scope, the book is of interest to both academics and industrial practitioners, helping them learn about the various challenges characterizing this engineering domain and the latest solutions to properly address them.