This book presents a global view of digital and knowledge-based economies and analyses the role of intellectual capital, intellectual capital reports and information technology in achieving sustained competitive advantages in the globalized economy. Intellectual Capital in the Digital Economy reviews the state of the art in the field of intellectual capital and intellectual capital reports, exploring core concepts, strengths and weaknesses, gaps, latest developments, the main components of intellectual capital, the main sections of the reports, and indicators of each component. It presents experiences from pioneering companies and institutions in measuring intellectual capital around the world. It incorporates an interdisciplinary and cross-sectorial approach, offering a comparative view of intellectual capital reports elaborated in different regions of the world. This book presents case studies and experiences on the building of intellectual capital reports in organizations. In addition, the book discusses the benefits and challenges of building intellectual capital reports in smart economies and societies. This book is of direct interest to researchers, students and policymakers examining intellectual capital and the knowledge-based economy.

Artificial intelligence will not necessarily create a super-intelligent "human robot"; however, it is very probable that intelligent robots and intelligent informats will bring about a form of super-globalization, in which money and goods are prioritized over people and democracy and where the widespread use of casual labour - that is, short-term contracts - will become the most common form of employment relationship. It is also very likely that artificial intelligence will bring about what is known as singularity. This term is used to describe a situation where intelligent robots, from a rational and logical perspective, are smarter than humans, i.e. the development of AI. This book explores the impact that these intelligent robots and intelligent informats will have on social and societal development. The author tackles the question of singularity from three distinct standpoints: technological singularity - the intelligence of machines compared to that of humans - which he argues will bring about a qualitatively new labour market; economic singularity - the consequences for work relationships, value creation and employment - which he asserts will promote full automation, result in precarious contracts with low salaries, and, in some countries, possibly lead to the introduction of a universal basic income; and social singularity - the consequences of technological and economic singularity for democratic processes, bureaucratic procedures for exercising authority and control, and the direction in which society will develop, in addition to the emergence of new social institutions - which Johannessen says will promote a transition from representative democracy to genuine democracy. The book will appeal to academics, researchers and students of economic sociology and political economy, as well as those focusing upon the emerging innovation economy. It will also find an audience among professionals and policymakers keen to understand the impact the Fourth Industrial Revolution will have on organizations, individuals and society at large.

The emergence of new platform business models, notably the sharing economy, is impacting the economy in various ways, altering the structure of many industries, and raising a number of economic and political issues. This book investigates the widespread influence of the sharing economy on businesses and society, as well as examining its underpinning economic principles and development. This volume presents an exhaustive review of the existing knowledge on the sharing economy and addresses several major areas of concern for incumbent businesses. It also explains the business models for those who are interested in embarking on their own ventures and provides an excellent source for further research. It takes an in-depth look at controversial labour policies, such as using labour as self-employed contractors or using regulatory grey areas to expand in markets. It is highly multidisciplinary, establishing links between economics, finance, marketing and consumer behaviour. This contribution on the sharing economy will enable researchers and graduate and doctoral students to expand and improve their understanding of this topic and identify new research problems in all of these areas. The book will also appeal to policy makers, regional and local government decision makers, and those interested in labour markets transformation.

This book presents a comprehensive overview of the key topics, best practices, future opportunities and challenges in the Digital Marketing discourse. With contributions from world-renowned experts, the book covers: * Big Data, Artificial Intelligence and Analytics in Digital Marketing * Emerging technologies and how they can enhance User Experience * How 'digital' is changing servicescapes * Issues surrounding ethics and privacy * Current and future issues surrounding Social Media * Key considerations for the future of Digital Marketing * Case studies and examples from real-life organisations Unique in its rigorous, research-driven and accessible approach to the subject of Digital Marketing, this text is valuable supplementary reading for advanced undergraduate and postgraduate students studying Digital and Social Media Marketing, Customer Experience Management, Digital Analytics and Digital Transformation.

Up to 70% and even more of corporate Analytics Efforts fail!!! Even after these corporations have made very large investments, in time, talent, and money, in developing what they thought were good data and analytics programs. Why? Because the executives and decision makers and the entire analytics team have not considered the most important aspect of making these analytics efforts successful. In this Book II of "It's All Analytics!" series, we describe two primary things: 1) What this "most important aspect" consists of, and 2) How to get this "most important aspect" at the center of the analytics effort and thus make your analytics program successful. This Book II in the series is divided into three main parts: Part I, Organizational Design for Success, discusses ....... The need for a complete company / organizational Alignment of the entire company and its analytics team for making its analytics successful. This means attention to the culture - the company culture culture!!! To be successful, the CEO's and Decision Makers of a company / organization must be fully cognizant of the cultural focus on 'establishing a center of excellence in analytics'. Simply, "culture - company culture" is the most important aspect of a successful analytics program. The focus must be on innovation, as this is needed by the analytics team to develop successful algorithms that will lead to greater company efficiency and increased profits. Part II, Data Design for Success, discusses ..... Data is the cornerstone of success with analytics. You can have the best analytics algorithms and models available, but if you do not have good data, efforts will at best be mediocre if not a complete failure. This Part II also goes further into data with descriptions of things like Volatile Data Memory Storage and Non-Volatile Data Memory Storage, in addition to things like data structures and data formats, plus considering things like Cluster Computing, Data Swamps, Muddy Data, Data Marts, Enterprise Data Warehouse, Data Reservoirs, and Analytic Sandboxes, and additionally Data Virtualization, Curated Data, Purchased Data, Nascent & Future Data, Supplemental Data, Meaningful Data, GIS (Geographic Information Systems) & Geo Analytics Data, Graph Databases, and Time Series Databases. Part II also considers Data Governance including Data Integrity, Data Security, Data Consistency, Data Confidence, Data Leakage, Data Distribution, and Data Literacy. Part III, Analytics Technology Design for Success, discusses .... Analytics Maturity and aspects of this maturity, like Exploratory Data Analysis, Data Preparation, Feature Engineering, Building Models, Model Evaluation, Model Selection, and Model Deployment. Part III also goes into the nuts and bolts of modern predictive analytics, discussing such terms as AI = Artificial Intelligence, Machine Learning, Deep Learning, and the more traditional aspects of analytics that feed into modern analytics like Statistics, Forecasting, Optimization, and Simulation. Part III also goes into how to Communicate and Act upon Analytics, which includes building a successful Analytics Culture within your company / organization. All-in-all, if your company or organization needs to be successful using analytics, this book will give you the basics of what you need to know to make it happen.

For decades, outsourcing has been a major international phenomenon in business. The areas of Technology, Information Technology and Management represent a unique case for outsourcing both in terms of benefits and potential interorganisational problems. This fully updated text has been brought up to date with this new landscape, including discussion of Robotic Process Automation, Internet of Things, cloud computing, low code and DevOps and agile. With a range of new global case studies in manufacturing, logistics, chemical industry and cloud services, this textbook offers a strong grounding in real-world industrial experience that effectively combines theory with practice. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the third edition of Managing Information Technology Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information technology management. It is an ideal text for students, academics and practitioners alike.

This book tackles the emerging smart urbanism to advance a new way of urban thinking and to explore a new design approach. It unravels several urban transformations in dualities: economic relationality and centrality, technological flattening and polarisation, and spatial division and fusion. These dualities are interdependent; concurrent, coexisting, and contradictory, they are jointly disrupting and reshaping many aspects of contemporary cities and spaces. The book draws on a suite of international studies, experiences, and observations, including case studies in Beijing, Singapore, and Boston, to reveal how these processes are impacting urban design, development, and policy approaches. The COVID-19 pandemic has accelerated many changes already in motion, and provides an extreme circumstance for reflecting on and imagining urban spaces. These analyses, thoughts, and visions inform an urban imaginary of smart design that incorporates change, flexibility, collaboration, and experimentation, which together forge a paradigm of urban thinking. This paradigm builds upon the modernist and postmodernist urban design traditions and extends them in new directions, responding to and anticipating a changing urban environment. The book proposes a smart design manifesto to stimulate thought, trigger debate, and, hopefully, influence a new generation of urban thinkers and smart designers. It will be of interest to scholars, students, and practitioners in the fields of urban design, planning, architecture, urban development, and urban studies.

This edited volume brings together a group of expert contributors to explorebthe opportunities and the challenges that Industry 4.0 (smart manufacturing) is likely to pose for regions, fi rms and jobs in Europe. Drawing on theory and empirical cases, it considers emerging issues like servitization, new innovation models for local production systems and the increase in reshoring. Industry 4.0 and Regional Transformations captures the complexity of this new manufacturing model in an accessible way and considers its implications for the future. It will be essential reading for advanced students and researchers and policy makers in regional studies, industrial policy, economic geography, innovation studies, operations management and engineering.

This book provides valuable insights into the Kingdom of Saudi Arabia (KSA) through a comprehensive examination of Vision 2030, an ambitious economic plan by the KSA to reinvent and diversify its economy from a heavy dependence on hydrocarbon to knowledge-based resources. Research, Innovation and Entrepreneurship in Saudi Arabia: Vision 2030 discusses how this initiative will assist the government in achieving its envisioned goals by creating a culture of research, innovation and entrepreneurship. It studies the current state of the field as well as new policies and reforms in Saudi Arabia which encompass education systems, ICT infrastructure and a vibrant innovation landscape that includes academia, the public and private sectors and civil society. The authors present a number of real-life case studies as a model of inspiration for cross-sector development. The book provides a source of inspiration for other nations in studying the KSA's determined and ambitious plans as a country in a transitioning journey, from a natural resources-based economy towards a knowledge-based country with considerable diversification in all sectors. This book is a useful reference for students, researchers and policy and decision-makers in understanding Saudi innovation and the economic diversification ecosystem.

This book, based on extensive original research, examines the factors which lead to successful innovation in Chinese industry. Considering the large and important Chinese mining industry in detail, it argues that innovation is key for success in all industries, not just new "tech" industries. It reveals how the interaction of universities, governments and industries is highly significant, considers how some parts of the industry, such as the mining and mineral processing stages, are more innovative than other stages, such as prospecting and mining equipment manufacturing, and suggests that this is explained both by the distance between final products and the market and commercialisation, and by the intensity of the interaction between the industrial company and the university or research institute. Throughout, the book includes examples and case studies to highlight the points made.

* A contributed book featuring industry leaders and innovators from across the wide spectrum of settings. * Describes the promise and peril of complexity of mobile computing in medicine. * Defines mobile security and the impacts of 5G and Wi-Fi 6 on mobile wireless * Describes protocols ecosystem TCP/IP model (communication) compared to an OSI reference model. * Discusses overcoming culture, people, and governance challenges to solve for complexity of mobile computing including compliance and security in regulated industries.

Illustrates, in a very clear and practical manner, models and tools to analyse and improve healthcare production processes. Each chapter includes teaching cases, from different countries and settings, to help readers better understand the practical implications of the adoption of certain organizational models or managerial solutions (e.g. lean model). The recent COVID-19 pandemic has further highlighted the need to redesign healthcare production processes to become more efficient, responsive and flexible. Focuses on the organizational conditions required to successfully implement operations management change plans.

Illustrates, in a very clear and practical manner, models and tools to analyse and improve healthcare production processes. Each chapter includes teaching cases, from different countries and settings, to help readers better understand the practical implications of the adoption of certain organizational models or managerial solutions (e.g. lean model). The recent COVID-19 pandemic has further highlighted the need to redesign healthcare production processes to become more efficient, responsive and flexible. Focuses on the organizational conditions required to successfully implement operations management change plans.

Most firms perceive innovation as the best way to grow. However, how it can best be managed is still unclear. While the number of publications on innovation has skyrocketed over the past two decades, it is still increasingly difficult to gain an overview of its most critical aspects. Much has been written about the possible benefits of innovation, but there is still a lack of understanding of its downsides at the innovative firm level. This can lead to detrimental effects, such as a lower commitment to innovation, a lack of effective innovation strategy, inappropriate organizational design that does not enhance innovation, and either a too cautious or too risky approach to innovation. Thus, the book aims to explore the concept of innovation management as well as to identify the bright and dark sides of innovation in innovative firms. A better understanding of the positive and negative effects of product and process innovation expands the knowledge base on innovation management and allows managers to manage innovation in a more efficient and effective manner. This book will be valuable to researchers, academics, managers, and advanced students in the fields of management studies, strategy, and organizational studies.

Understanding the latest trends and technologies and their impact on enterprises, organizations or state administrations is essential to successfully develop a business in the age of Industry 4.0. This book presents a unique selection of topics and offers the reader an understanding of the implications of the newest technologies such as Artificial Intelligence (AI), Internet of Things (IoT), Augmented Reality (AR) and new trends like social media and sustainable competitiveness in business. It presents the impact of the newest trends on businesses, consumers, and the result on the economy. Contributions showcase the technical perspective of new technologies and provides an innovative and enriching perspective on the implementation of AI in e-commerce and the developmental barriers it can create, modern social media usage in enterprises, the newest trends in innovation management, sustainable competitiveness in the business context, the influence and effect of augmented reality, and the privacy problem of Internet of Things to consumers. This book illustrates how to develop innovation cooperation between business, academia and public institutions through the example of biopharmaceutical industry. It will be of value to researchers, academics, professionals, and students in the fields of economics, management, international business.

All businesses strive for excellence in today's technology-based environment in which customers want solutions at the touch of a button. This highly regarded textbook provides in-depth coverage of the principles of operations and supply chain management and explains how to design, implement, and maintain processes for sustainable competitive advantage. This text offers a unique combination of theory and practice with a strategic, results-driven approach. Now in its fourth edition, Operations Management for Business Excellence has been updated to reflect major advances and future trends in supply chain management. A new chapter on advanced supply chain concepts covers novel logistics technology, information systems, customer proximity, sustainability, and the use of multiple sales channels. As a platform for discussion, the exploration of future trends includes self-driving vehicles, automation and robotics, and omnichannel retailing. Features include: A host of international case studies and examples to demonstrate how theory translates to practice, including Airbus, Hewlett Packard, Puma, and Toyota. A consistent structure to aid learning and retention: Each chapter begins with a detailed set of learning objectives and finishes with a chapter summary, a set of discussion questions and a list of key terms. Fully comprehensive with an emphasis on the practical, this textbook should be core reading for advanced undergraduate and postgraduate students of operations management and supply chain management. It would also appeal to executives who desire an understanding of how to achieve and maintain 'excellence' in business. Online resources include lecture slides, a glossary, test questions, downloadable figures, and a bonus chapter on project management.

Blockchain is the popular name given to the exciting, evolving world of distributed ledger technology (DLT). Blockchains offer equitable and secure access to data, as well as transparency and immutability. Organisations can decide to use blockchain to upgrade whatever ledgers they are currently deploying (for example, relational databases, spreadsheets and cumbersome operating models) for their data and technology stack in terms of books and records, transactions, storage, production services and in many other areas. This book describes the applied use of blockchain technology in the enterprise world. Written by two expert practitioners in the field, the book is in two main parts: (1) an introduction to the history of, and a critical context explainer about, the emergence of blockchain written in natural language and providing a tour of the features, functionality and challenges of blockchain and DLT; and (2) a series of six applied organisational use cases in (i) trade finance, (ii) healthcare, (iii) retail savings & investments, (iv) real estate, (v) central bank digital currencies (CBDC) and (vi) fund management that offer the reader a straightforward, easy-to-read comparison between 'old world' technology (such as platforms, people and processes) versus what blockchain ledgers offer to enterprises and organisations in terms of improved efficiency, performance, security and access to business data. Blockchain is sometimes tainted by association to Bitcoin, Onecoin and others. But as cryptocurrencies and stock markets continue to rise and fall with volatility and the world economy emerges changed by coronavirus, working from home and the threat of inflation, many enterprises, organisations and governments are looking again at the powerful features of blockchain and wondering how DLT may help them adapt. This book is an ideal introduction to the practical and applied nature of blockchain and DLT solutions for business executives, business students, managers, C-suite senior leaders, software architects and policy makers and sets out, clearly and professionally, the benefits and challenges of the actual business applications of blockchain.

The monograph The Paradigm of Social Interaction presents a paradigmatic synthesis in sociology. This is a reaction to the growing paradigmatic divisions in the discipline and an attempt at fostering the cumulative development of sociological knowledge. The suggested conceptual fusion includes micro-sociological interaction theories, recent theories of organizational interactions and the experience from the study on global trends. The intention is to support the building and explanatory application of middle-range theories in all action spheres and at all micro-, mezzo- and macro-social structural levels. The paradigmatic synthesis is developed around five analytical concepts of the determinants of social interactions: environmental, technological, economic, political and cultural complexes. Another conceptual framework fostering explanations consists of social actors, relations and processes as key parameters of the social interaction paradigm. The book also examines the COVID pandemic as a multidimensional crisis, applying the synthetic paradigm as a heuristic tool and knowledge-organizing framework. It is used in the studies on social innovations, societal transformations and global social trends as well. The book will be of interest to researchers, university teachers and doctoral and master's students in the fields of sociology, social theory, critical sociology, philosophy of social sciences, innovation and societal transformation studies.

The Fourth Industrial Revolution, also known as Industry 4.0, refers to the industrial paradigm bringing together the digital and physical worlds through the cyber-physical Systems, enhanced by the Internet of Things aimed to increase the effectiveness of human-machine cooperation (HMC). This book deals with issues related to the challenges of Industry 4.0 that are faced by enterprises and universities. Contrary to most publications on the subject, it covers both technological and business aspects of these challenges and shows how strong they are intertwined, bringing new value to readers. The book also presents new findings that will guide enterprises through Industry 4.0. This book offers readers an in-depth discussion of important areas of enterprises' activities in the context of Industry 4.0. The first area concerns human resources management; in particular, what new employee competencies will be needed on the labor market, how to use modern concepts (e.g. design thinking), and how to manage multi-national teams of employees. The second area is related to marketing and covers issues regarding customized products. The third area is devoted to technical aspects such as autonomous vehicles, Internet of Things (IoT), radio-frequency identification (RFID) systems, and Bluetooth Low Energy (BLE) technology. The fourth area concerns IT systems, including systems that support work and business management, strategic information systems, and cyber-physical systems. Aimed at researchers, academics, practitioners, and students, it will be of value to those in the fields of human resource management, marketing, organizational studies, and management of technology and innovation.

A practical book for businesspeople that clearly sets out the steps to embrace the digital revolution in talent management practice. Uncovers the important role of digital methods to improve inclusivity and equality in talent management, recruitment and development. Unlike other books, it clearly sets out the talent management cycle so that readers can easily follow the different stages.

This Companion provides a review of global value chains (GVCs) and the megatrends that are shaping them and will continue to reshape them in deep-set trajectories of change over the next few decades. Megatrends herald both challenges and opportunities. With the growing interest among business leaders and researchers in GVCs, this is a reference work which fills a gap in current literature by focusing on the new features of GVCs, including the shift of global purchasing power towards developing economies, the significance of emerging technologies and data analytics, the increasing tensions between globalisation and de-globalisation, and the role of micro-multinationals, start-up entrepreneurs, the public sector and middle markets in a fast-changing global economy. The early chapters are essentially intradisciplinary in character, with the first seeking to explore some historical aspects of GVCs. Subsequent chapters cover the theory and practice of operations and supply chain management, emerging supply chain technologies, and the impact of inter-firm collaboration across sectors and economies. The final chapters take a more interdisciplinary approach and examine topics at the interface of GVCs with the economy, society, culture and politics. This comprehensive handbook provides a timely analysis of leading-edge global megatrends and practices in one volume.

Health Tech: Rebooting Society's Software, Hardware and Mindset fulfills the need for actionable insight on what's truly driving change and how to become a changemaker, not just affected by it. The book introduces anybody who wishes to understand how global healthcare will change in the next decade to the key technologies, social dynamics, and systemic shifts that are shaping the future. Healthcare futurist, investor, and entrepreneur Trond Arne Undheim describes the complex history of public health, why it's so complicated and what the major challenges are right now. He includes a discussion of COVID, why it happened, the cultural factors that have slowed down traditional public health measures, and how innovation can help. He also discusses what is happening in health systems around the world as a result of the pandemic. The book explores certain health tech measures, tools (basic medical devices gradually being upgraded and digitally enhanced), processes, and innovations that are already working well along with others that are in their infancy, such as AI, wearables, robotics, sensors, and digital therapeutics. The book describes the movers and shakers in the healthcare system of the future, from startups to patient and service providers, as well as the health challenges of our time, including pandemics, aging, preventive healthcare, and much more. The book concludes with a look at how health tech may bring about the biggest opportunity to transform healthcare for decades to come.

Health Tech: Rebooting Society's Software, Hardware and Mindset fulfills the need for actionable insight on what's truly driving change and how to become a changemaker, not just affected by it. The book introduces anybody who wishes to understand how global healthcare will change in the next decade to the key technologies, social dynamics, and systemic shifts that are shaping the future. Healthcare futurist, investor, and entrepreneur Trond Arne Undheim describes the complex history of public health, why it's so complicated and what the major challenges are right now. He includes a discussion of COVID, why it happened, the cultural factors that have slowed down traditional public health measures, and how innovation can help. He also discusses what is happening in health systems around the world as a result of the pandemic. The book explores certain health tech measures, tools (basic medical devices gradually being upgraded and digitally enhanced), processes, and innovations that are already working well along with others that are in their infancy, such as AI, wearables, robotics, sensors, and digital therapeutics. The book describes the movers and shakers in the healthcare system of the future, from startups to patient and service providers, as well as the health challenges of our time, including pandemics, aging, preventive healthcare, and much more. The book concludes with a look at how health tech may bring about the biggest opportunity to transform healthcare for decades to come.

This book presents the ways in which three key issues of the modern world - transformation, digitalisation and sustainability - may be combined for the greater good and highlights which activities may be designed to integrate these three directly linked paths. It is an experience-derived and evidence-based analysis of how sustainable development impacts the transformation of the economy and how the business environment influences economic transformation in the light of the sustainable development principles. The book addresses the current challenges and shows how the economy can be transformed further in an organic way that meets the needs of society and the environment, through the use of digital technologies. The multidisciplinary approach to sustainability transformation is one of the core strengths of the book, as it emphasises the need for a holistic approach to the functioning of sustainable development ideas at the micro- and macro-levels. The authors present a fresh perspective, particularly around the regulations stimulating the sustainable development of enterprises, tax systems, and the allocation of capital. Moreover, the book brings together and makes available the results of the latest research on the subject, using a vast amount of primary evidence and both quantitative and qualitative methodology. The authors' insights go beyond the obvious effects of economic transformation and call attention to ways in which smart technology and digitalisation may help to achieve the Sustainable Development Goals. The book is directed first and foremost towards academics, researchers and students, but also professionals, who would like to expand their knowledge of sustainable development from a scientific perspective. Chapter 1 of this book is available for free in PDF format as Open Access from the individual product page at www.routledge.com. It has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

Whilst other countries in Asia particularly China and India have been studied in terms of entrepreneurial endeavours, there is a lack of research on Indonesia despite it being amongst the fastest growing economies in the world. Indonesia is also one of the largest recipients of venture capital in Asia. This book looks at the growth of entrepreneurship in Indonesia from artisan and cultural endeavours to an increased awareness of digital and technology-based forms of entrepreneurship. The book examines the distinct cultural heritage of people in Indonesia towards entrepreneurial pursuits and analyses the role family and minority businesses play in the development of entrepreneurial capabilities. It stresses the need to focus on more categories of entrepreneurship in Indonesia such as artisan, tourism and sustainability in order to facilitate the growth of digital-based startups. This book will be amongst the first to explore how Indonesia is leaping ahead of competitors in its quest to be a dominant world power through its entrepreneurial pursuits.