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Books > Business & Economics > Business & management > Sales & marketing

E-Marketing in Developed and Developing Countries - Emerging Practices (Hardcover, New): Hatem El-Gohary, Riyad Eid E-Marketing in Developed and Developing Countries - Emerging Practices (Hardcover, New)
Hatem El-Gohary, Riyad Eid
R4,710 Discovery Miles 47 100 Ships in 18 - 22 working days

While e-marketing has emerged as an aid in allowing businesses to reach a broader audience, evolutions in computer science and technology have made its comprehension a bit more complex. E-Marketing in Developed and Developing Countries: Emerging Practice s aims to create a deeper understanding of the policies and practices that are involved in a successful e-marketing environment. This publication highlights the strategies and applications currently being used in both developed and developing countries; proving to be beneficial for entrepreneurs, policy makers, researchers, and students wishing to expand their comprehensive knowledge in this field.

Critical Moments - The New Mindset of Reputation Management (Hardcover): Bill Coletti Critical Moments - The New Mindset of Reputation Management (Hardcover)
Bill Coletti
R732 Discovery Miles 7 320 Ships in 10 - 15 working days
Reshoring of Manufacturing - Drivers, Opportunities, and Challenges (Hardcover, 1st ed. 2017): Alessandra Vecchi Reshoring of Manufacturing - Drivers, Opportunities, and Challenges (Hardcover, 1st ed. 2017)
Alessandra Vecchi
R4,632 Discovery Miles 46 320 Ships in 10 - 15 working days

This book examines key aspects of the increasingly important phenomenon of reshoring - the decision of companies to reverse offshoring by bringing manufacturing back from overseas. The aim is to equip readers with a full understanding of the current extent of reshoring, its drivers, and the associated opportunities and challenges. The impact of governments' economic policies on the location choices of entrepreneurs in an era of globalization is carefully analyzed, drawing on experiences in the United States and Italy, where contrasting encouragement is provided for reshoring decisions. The effect on reshoring of recent developments regarding technology, the environment, and other factors is assessed in depth, and readers will also find close scrutiny of the relationship between reshoring and manufacturing performance. The book will be of interest to all academics, researchers, and practitioners with an interest in the manufacturing industry and will be an excellent teaching aid for a variety of courses in different disciplines at both undergraduate and postgraduate level.

Lead Market India - Key Elements and Corporate Perspectives for Frugal Innovations (Hardcover, 1st ed. 2017): Cornelius... Lead Market India - Key Elements and Corporate Perspectives for Frugal Innovations (Hardcover, 1st ed. 2017)
Cornelius Herstatt, Rajnish Tiwari
R3,367 Discovery Miles 33 670 Ships in 10 - 15 working days

India is still perceived by some as a developing country that has yet to create world-class products of its own. However, this book shows that in recent years India has emerged as a lead market for frugality-driven innovations that are affordable, robust and successful even outside its geographic boundaries. Many global companies have recognized these changes and are ramping up their local R&D capabilities. At the same time, several Indian firms are venturing out to international shores and gaining access to new markets. Using a top-down approach, the book takes a closer look at systems of innovation at work and presents examples of successful, corporate innovations in multiple industries and their contextual conditions.

SELL (Paperback, 7th edition): Raymond (Buddy) LaForge, Ramon Avila, Michael Williams, Thomas Ingram, Charles Schwepker SELL (Paperback, 7th edition)
Raymond (Buddy) LaForge, Ramon Avila, Michael Williams, Thomas Ingram, Charles Schwepker
R1,195 R1,113 Discovery Miles 11 130 Save R82 (7%) Ships in 10 - 15 working days

Master today's most effective professional selling concepts and skills with SELL, 7E by 4LTR Press. Updated, streamlined chapters cover the most relevant topics and current industry selling practices. This edition covers recent technology, including artificial intelligence, for use in the selling process. New or expanded coverage addresses storytelling in sales, customer engagement and the customer experience. This edition's visual presentation is complemented with new chapter-opening vignettes and new coverage of the latest ethical dilemmas and virtual selling strategies. Study tools and activities like case studies and role play videos help you prepare for real-world situations. MindTap digital resources let you read or listen to chapters and study with flashcards and practice quizzes. When it's time to review, you can easily gather everything you've flagged or noted into a guide you organize. Track your scores so you know where to focus efforts to reach your learning goals.

Strategic Innovative Marketing - 5th IC-SIM, Athens, Greece 2016 (Hardcover, 1st ed. 2017): Androniki Kavoura, Damianos P.... Strategic Innovative Marketing - 5th IC-SIM, Athens, Greece 2016 (Hardcover, 1st ed. 2017)
Androniki Kavoura, Damianos P. Sakas, Petros Tomaras
R2,806 Discovery Miles 28 060 Ships in 18 - 22 working days

This proceedings volume presents the latest on the theoretical approach of the contemporary issues evolved in strategic marketing and the integration of theory and practice. It highlights strategic research and innovative activities in marketing. The contributed chapters are concerned with using modern qualitative and quantitative techniques based on information technology used to manage and analyze business data, to discover hidden knowledge and to introduce intelligence into marketing processes. This allows for a focus on innovative applications in all aspects of marketing, of computerized technologies related to data analytics, predictive analytics and modeling, business intelligence and knowledge engineering, in order to demonstrate new ways of uncovering hidden knowledge and supporting marketing decisions with evidence-based intelligent tools. The chapters from the proceedings of the 5th International Conference on Strategic Innovative Marketing 2016 cover areas such as social media marketing innovation, sustainable marketing, customer satisfaction strategies, customer relationship management, marketing research and analytics. The papers have been written by scientists, researchers, practitioners and students that demonstrate a special orientation in strategic marketing, all of whom aspire to be ahead of the curve based on the pillars of innovation. This proceedings volume shares their recent contributions to the field and showcases their exchange of insights on strategic issues in the science of innovation marketing.

Marketing 2e WIE (Paperback, 2 Rev Ed): G. Elliott Marketing 2e WIE (Paperback, 2 Rev Ed)
G. Elliott
R1,622 Discovery Miles 16 220 Ships in 10 - 15 working days

This text is designed to engage students in the study of marketing. A diverse range of organisations, goods and services from Australia, New Zealand and the Asian region are featured to illustrate key concepts, coupled with detailed coverage of the latest marketing theory, research and thinking.

The Robert Collier Letter Book (Hardcover): Robert Collier The Robert Collier Letter Book (Hardcover)
Robert Collier
R848 R752 Discovery Miles 7 520 Save R96 (11%) Ships in 18 - 22 working days

The author of over a dozen books, Robert Collier was decades ahead of his time in writing down ways for man to improve his lot in life. He wrote "Secret of the Ages" during an active and successful life developed upon basic ideas which opened up new vistas of living for countless multitudes of people. Brought up to be a priest, he worked as a mining engineer, an advertising executive and a prolific writer and publisher. The Robert Collier Letter Book earned Robert Collier the distinction of being one of the greatest marketing minds in history. Robert Collier sales letters were successful because he wrote to his readers' needs. As an expert in marketing, his sales savvy and writing expertise placed hundreds of millions of dollars in his clients' pockets.

The Education of an Adman (Hardcover): Bob Burriesci The Education of an Adman (Hardcover)
Bob Burriesci
R504 Discovery Miles 5 040 Ships in 10 - 15 working days
Blind Spot - Illuminating the Hidden Value in Business (Paperback): Steve Diller, Nathan Shedroff, Sean Sauber Blind Spot - Illuminating the Hidden Value in Business (Paperback)
Steve Diller, Nathan Shedroff, Sean Sauber
R909 Discovery Miles 9 090 Ships in 18 - 22 working days
Getting and keeping your accreditation - The quality assurance and assessment guide for education, training and development... Getting and keeping your accreditation - The quality assurance and assessment guide for education, training and development providers (Paperback)
Melinde Coetzee
R822 Discovery Miles 8 220 Ships in 5 - 22 working days

At a time when quality in education and training for all sectors of the South African economy has become a crucial issue, many education, training and development (ETD) providers, practitioners and organisations are earnestly seeking ways to improve their education and training practices to ensure compliance with the national legislative requirements. This title suggests practical guidelines for ensuring quality in learning provision.

The Public Relations Practitioner's Playbook for (All) Strategic Communicators - A Synergized* Approach to Effective... The Public Relations Practitioner's Playbook for (All) Strategic Communicators - A Synergized* Approach to Effective Two-Way Communication (*The Whole (Hardcover)
M. Larry Litwin APR Fellow PRSA
R1,004 Discovery Miles 10 040 Ships in 10 - 15 working days

Some years ago, a young graduate student contributed to a book for educational public relations specialists. It was a "how-to-do-it book, light on theory and without footnotes" that offered hundreds of tips and "ideas." Its title evolved into School Communication Ideas that Work. Like that successful and widely used book, published in 1972, The Public Relations Practitioner's Playbook for (all) Strategic Communicators is how-to and hands-on. Edition three was considered for the 2009 Pulitzer Prize. The theory it contains is woven into thousands of proven techniques, tips, tactics, tools and strategies spread over nearly 600 pages. Explanations, examples and anecdotes are in a language that should appeal to experienced practitioners, college students and organization volunteers who assist with public relations, publicity and other strategic communication disciplines. It won't do the work for the would-be publicity or PR practitioner or counselor, but it will make his or her job much easier. Devotees of the Public Relations Practitioner's Playbook may have noticed, its title now includes for (all) Strategic Communicators. That's because the public relations profession has evolved into the more encompassing strategic communication, which includes not only public relations but public affairs, advertising, marketing, social media, graphic and web design and other areas of digital media convergence, strategic planning and campaigns. "Strategic communication occurs in corporate, non-profit, governmental and agency settings," according to Elon (N.C.) University's website. "Organizations strategically communicate to audiences through publications and videos, crisis management through the news media, special events planning, building brand identity and product value, and communicating with stockholders (and stakeholders), clients or donors.

The End Of Marketing As We Know It (Paperback, Abridged Ed): Sergio Zyman The End Of Marketing As We Know It (Paperback, Abridged Ed)
Sergio Zyman
R380 R354 Discovery Miles 3 540 Save R26 (7%) Ships in 18 - 22 working days

Marketing today doesn't work. Or so says the "Aya Cola," Sergio Zyman, former marketing czar of Coca-Cola and quite possibly the most famous marketing gadfly in the world. Brilliant, irascible, unconventional, Zyman is best known for reinventing the Coca-Cola Company's marketing approach by spearheading the global launches of Diet Coke, New Coke, Classic Coke, Fruitopia, and Sprite. Now, in this brisk and revolutionary book, Zyman shows why old approaches to marketing have lost their fizz--and how to get a jump on the strateies that will work in the twenty-first century.

Zyman explores such topics as:

  • Why feel-good marketing is pointless unless it results in sales
  • Why marketing is a science not an art
  • How a well-honed strategy is more important to success than what ads say
  • And much more
Marketing (Hardcover): Sonyel Oflazo?lu Marketing (Hardcover)
Sonyel Oflazo?lu
R3,071 Discovery Miles 30 710 Ships in 18 - 22 working days
Consumer Behavior: Building Marketing Strategy (Hardcover): Amy Nelson Consumer Behavior: Building Marketing Strategy (Hardcover)
Amy Nelson
R3,244 R2,936 Discovery Miles 29 360 Save R308 (9%) Ships in 18 - 22 working days
Strategic Perspectives in Destination Marketing (Hardcover): Mark Anthony Camilleri Strategic Perspectives in Destination Marketing (Hardcover)
Mark Anthony Camilleri
R5,356 Discovery Miles 53 560 Ships in 18 - 22 working days

The marketing of a destination requires effective planning and organization to engage prospective visitors. However, adequately marketing a destination requires not only a knowledge of the marketing channels but also an in-depth understanding of the motives and facilitators of tourism. Strategic Perspectives in Destination Marketing is a collection of innovative research on the methods and applications of branding in the tourism, travel, and hospitality industry sectors. It explores the pedagogical applications of socio-economic, environmental, and technological impacts of tourism through various regional-focused empirical studies and contemporary discussions. While highlighting topics including destination authenticity, consumer behavior, online travel businesses, and tourism promotion, this book is ideally designed for managers, travel agents, tourism professionals, executives, marketing agencies, academicians, researchers, and graduate-level students seeking current research on the applications of branding strategies in the tourism sector.

Career Smart - Five Steps to a Powerful Personal Brand (Hardcover): Sherri Thomas Career Smart - Five Steps to a Powerful Personal Brand (Hardcover)
Sherri Thomas
R612 Discovery Miles 6 120 Ships in 18 - 22 working days

An insider's guide to getting bigger promotions, better clients, and a richer career life. Whether you're transitioning into a new role, expanding your company, or advancing up the corporate ladder, this book will take your career from ordinary to extraordinary.

The Social Media Survival Guide for Nonprofits and Charitable Organizations (Hardcover): Sherrie Ann Madia The Social Media Survival Guide for Nonprofits and Charitable Organizations (Hardcover)
Sherrie Ann Madia
R683 Discovery Miles 6 830 Ships in 10 - 15 working days

The Social Media Survival Guide for Nonprofits and Charitable Organizations is a must-have for anyone attempting to fundraise on behalf of a non-profit organization. The book offers critical insights including: Why today's nonprofit organization must understand the basics of networks and how incorporating social media into existing plans can catapult your fundraising efforts How to arm frontline fundraisers and operations staff with the tools they will need to maximize everything from annual fundraising to high-end stewardship using social media The importance of creating an online, mobile, peer-to-peer engagement strategy to facilitate and enhance the donor life cycle-from researching a new pipeline of support, to cultivation, mechanisms for giving, events, follow-up, stewardship and more

A New Paradigm for International Business - Proceedings of the Conference on Free Trade Agreements and Regional Integration in... A New Paradigm for International Business - Proceedings of the Conference on Free Trade Agreements and Regional Integration in East Asia (Hardcover, 1st ed. 2015)
Hadrian Geri Djajadikerta, Zhaoyong Zhang
R4,757 Discovery Miles 47 570 Ships in 10 - 15 working days

This book offers a collection of studies on regional integration and the dynamic business environment in East Asia. The papers included, originally presented at the 2014 Asia Pacific Business Conference on "Free Trade Agreements and Regional Integration in East Asia," examine the challenges and dynamics in the increasingly integrated East Asian markets and outline a new paradigm for doing international business in the region. The papers address diverse areas related to regional integration, financial markets, investment, trade and capital flow, sustainability, accounting and auditing issues, exchange rates, strategies and the regional business environment. The book provides a valuable resource for practitioners, policy-makers and students who are interested in understanding the vibrant aspects of business in today's East Asia.

X Thinking - Building Better Brands in the Age of Experience (Hardcover): Jason Huang, Michael Lai X Thinking - Building Better Brands in the Age of Experience (Hardcover)
Jason Huang, Michael Lai; Foreword by B.Joseph Pine
R1,187 Discovery Miles 11 870 Ships in 10 - 15 working days
Business Ethics and Leadership from an Eastern European, Transdisciplinary Context - The 2014 Griffiths School of Management... Business Ethics and Leadership from an Eastern European, Transdisciplinary Context - The 2014 Griffiths School of Management Annual Conference on Business, Entrepreneurship and Ethics (Hardcover, 1st ed. 2017)
Sebastian Vaduva, Ioan S. Fotea, Andrew R Thomas
R3,273 Discovery Miles 32 730 Ships in 10 - 15 working days

This book aims to provide insight into the fields of business and leadership by examining the role of ethics in these areas. The papers in this book derive from the 2014 Annual Griffiths School of Management International Conference, organized by Emanuel University of Oradea, Romania, where academics and practitioners interacted and discussed current insights and research in the different dimensions of business ethics and leadership. This resulting book offers empirical and theological research on ethics, business and leadership from a transdisciplinary and knowledge- based context. Since the financial crisis in 2008, the debate on business ethics and leadership has dominated the public sphere at all levels of interest, from grassroots to the elites in educational institutions, governments, businesses and NGOs. Naturally, constructive and transdisciplinary discussions need to take place, with due consideration for the specific context of each situation, so that propositions upon which to build the future can be formulated. These discussions unfold in an ever more intricate world of business, powered by ever more pervasive and intelligent technology and scientific development, all brought together by globalization. In this world, organizations are faced with new and more complex ethical issues in their pursuit to serve clients, gain profits, motivate employees, collaborate with partners and act responsibly towards society and the environment. A wise approach to changing the future is to understand the mistakes of the past, because one must always learn how to overcome past mistakes in order to develop a better future. But a necessary approach to building a better future is looking at the world through a transdisciplinary mindset. This allows us to see the world as a complex whole; it fosters creative interaction between fields of knowledge; it opens doors for knowledge and innovation flows across disciplines; and it allows the tackling of complex problems and situations. Given the current context of our world, this is an approach that we ought to pursue. Featuring contributions from academics, researchers, scholars and practitioners from across the globe, this book will be of great interest for students and practitioners in the fields of business, leadership and ethics.

Emerging Issues in the Global Economy - 2017 International Economics Conference in Sibiu (IECS) (Hardcover, 1st ed. 2018):... Emerging Issues in the Global Economy - 2017 International Economics Conference in Sibiu (IECS) (Hardcover, 1st ed. 2018)
Silvia Cristina Marginean, Claudia Ogrean, Ramona Orastean
R4,108 Discovery Miles 41 080 Ships in 18 - 22 working days

This proceedings volume provides current research on emerging issues in business, economics and finance in the global economy with particular emphasis on Eastern Europe. Featuring selected papers from the 2017 International Economics Conference in Sibiu (IECS) organized by the Lucian Blaga University of Sibiu, Romania, the contributing chapters consider new business models, theories, practices and instruments from advanced and emerging economies in the context of recent global trends. After over 20 years of increasing openness and liberation of the world economy, recent events in regions such as Europe, USA and Asia have created challenges to the idea of globalization and integration. There is a delay between the real-world economic changes and the reflection of such changes in the economic research literature. The 2017 IECS conference and the enclosed papers aim to fill this gap in the study of globalization, covering diverse topics such as business administration, sustainability, corporate social responsibility, finance, accounting, tourism and business informatics.

Story Selling in the Connected Economy - Build Trust and Retain Customers for Life (Hardcover, Special ed.): Bill Whitley,... Story Selling in the Connected Economy - Build Trust and Retain Customers for Life (Hardcover, Special ed.)
Bill Whitley, Patrick Thean
R625 Discovery Miles 6 250 Ships in 10 - 15 working days

A quiet, but powerful revolution is underway. as the Internet and TV worlds converge; corporations are becoming increasingly interested in creating their own corporate TV networks. One of the biggest reasons for this push is the desire to communicate with customers, offer them helpful friendly advice and in so doing, build a relationship of trust. Unfortunately, TV content and corporate content are vastly different. Corporate content is usually dry and typically delivered by a single subject matter expert in a speech or training program. Conversely, TV content is based on story telling, entertaining and informative story packages and is based on a variety of messengers, including heroes, luminaries, and experts. Succeeding in this brave new world may be easier said than done. In order to thrive, corporations must learn three things: how to create content that focuses on what the audience wants to learn, not what you want to sell, how to use the right media and technology to leverage that content, and how to use it effectively in marketing programs. This book teaches corporate communicators how to do exactly that.

China's National Balance Sheet - Theories, Methods and Risk Assessment (Hardcover, 1st ed. 2017): Yang Li, Xiaojing Zhang China's National Balance Sheet - Theories, Methods and Risk Assessment (Hardcover, 1st ed. 2017)
Yang Li, Xiaojing Zhang
R4,090 Discovery Miles 40 900 Ships in 18 - 22 working days

With the goal of perfecting the national governance system and raising the country's governance capability, this book systematically analyzes the characteristics and trajectory of China's economic expansion and structural adjustment, while also assessing a variety of short-term debt and long-term economic performance and financial risks. In addition to discussing the market-oriented reform process at the stage of economic development, institutional and structural characteristics, it presents research on the country as a whole, its residents, non-financial corporations, financial institutions and central banks, the central government, local government, and other external sectors. On the basis of extensive data, the book analyzes the national and sectoral balance sheets in China and explores a number of major issues the country is currently facing, such as sustainable development, government restructuring, local debt, welfare reform, openness and stability of the financial system, etc., as well as suitable policy measures and institutional arrangements for addressing them.

Finding New Ways to Engage and Satisfy Global Customers - Proceedings of the 2018 Academy of Marketing Science (AMS) World... Finding New Ways to Engage and Satisfy Global Customers - Proceedings of the 2018 Academy of Marketing Science (AMS) World Marketing Congress (WMC) (Hardcover, 1st ed. 2019)
Patricia Rossi, Nina Krey
R7,853 Discovery Miles 78 530 Ships in 18 - 22 working days

This proceedings volume explores the new and innovative ways in which marketers find new global customers and build meaningful bridges to them based on their wants and needs in order to ensure high levels of customer satisfaction. Customer loyalty is ensured through continuous engagement with an ever-changing and demanding customer base. Global forces are bringing cultures into collision, creating new challenges for firms wanting to reach geographically and culturally distant markets, and causing marketing managers to rethink how to build meaningful and stable relationships with evermore demanding customers. In an era of vast new data sources and a need for innovative analytics, the challenge for the marketer is to reach customers in new and powerful ways. Featuring the full proceedings from the 2018 Academy of Marketing Science (AMS) World Marketing Congress (WMC) held in Porto, Portugal, this volume provides current and emerging research from global scholars and practitioners that will help marketers to engage and promote customer satisfaction. Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice. Among its services to members and the community at large, the Academy offers conferences, congresses, and symposia that attract delegates from around the world. Presentations from these events are published in this Proceedings series, which offers a comprehensive archive of volumes reflecting the evolution of the field. Volumes deliver cutting-edge research and insights, complementing the Academy's flagship journals, the Journal of the Academy of Marketing Science (JAMS) and AMS Review. Volumes are edited by leading scholars and practitioners across a wide range of subject areas in marketing science.

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