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Books > Business & Economics > Business & management > Sales & marketing

Marketing Strategies for the Mature Market (Hardcover): George Moschis Marketing Strategies for the Mature Market (Hardcover)
George Moschis
R2,901 Discovery Miles 29 010 Ships in 10 - 15 working days

With this book, organizations can develop effective marketing strategies for serving the older consumer market. Assistance is provided in the form of information and recommendations for marketing action. Existing knowledge is summarized and additional information from a large-scale study is presented to fill gaps in existing knowledge. Using the strategic framework familiar to marketers, information is organized and presented as it may apply to specific stages in the strategic marketing process; key issues are raised and information is presented to address them. Intended for the busy marketer who needs access to state-of-the art knowledge and its implications for marketing strategy development, the book includes information on the mature market, market segmentation and market targeting, as well as analysis of older consumers' behavior with respect to areas of the strategic marketing process.

The book begins with information relevant to the analysis of the mature market, such as size and wealth, and how this market differs from younger consumer groups. Next, it presents information useful in analyzing opportunities that exist within this market in the form of unfilled needs, as well as information related to segmentation and target marketing. Analysis of market behavior is presented next, focusing on financial and consumption lifestyles. The bulk of the information presented in this book is on consumers' orientations toward business offerings and strategies, focusing on analyses of older consumer responses in all areas of the marketing mix--i.e., new product development, pricing, distribution and promotion, and recommending specific courses of action. Finally, an effort is made to summarize the information, using a strategic marketing framework, and to make recommendations on how to market to older consumers.

Marketing With Seminars and Newsletters (Hardcover): Herman R Holtz Marketing With Seminars and Newsletters (Hardcover)
Herman R Holtz
R2,920 Discovery Miles 29 200 Ships in 10 - 15 working days

Marketing with Seminars and Newsletters is a guide and handbook to how and when to apply information transfer techniques to the marketing of sophisticated goods and services. It outlines the marketing problems best solved through the use of newsletters and seminars, the basics of organization and production, costs, planning guidelines, testing, and sources of support services. Considerable attention is given to practical implementation with tips on printing, mailing, promotion, advertising, pricing, worksheets, writing, public speaking, copyright, information sources, word processing, how to convert a sales presentation into a seminar, and more.

The DNA of Selling - What You Won't Learn in Business School (Hardcover): Gerry Shaltz The DNA of Selling - What You Won't Learn in Business School (Hardcover)
Gerry Shaltz
R680 R611 Discovery Miles 6 110 Save R69 (10%) Ships in 10 - 15 working days
Socio-Economic Perspectives on Consumer Engagement and Buying Behavior (Hardcover): Hans-Ruediger Kaufmann, Mohammad Fateh Ali... Socio-Economic Perspectives on Consumer Engagement and Buying Behavior (Hardcover)
Hans-Ruediger Kaufmann, Mohammad Fateh Ali Khan Panni
R5,925 Discovery Miles 59 250 Ships in 12 - 17 working days

In modern business practices, marketing dimensions are changing with new opportunities appearing in consumer behavioral contexts. By studying consumer activities, businesses can better engage and retain current and new customers. Socio-Economic Perspectives on Consumer Engagement and Buying Behavior is a comprehensive reference source on new innovative dimensions of consumer behavioral studies and reveals different conceptual and theoretical frameworks. Featuring expansive coverage on a number of relevant topics and perspectives, such as green products, automotive technology, and anti-branding, this book is ideally designed for students, researchers, and professionals seeking current research on the dimensions of consumer engagement and buying behavior.

The Future of Leadership - Addressing Complex Global Issues (Hardcover, 1st ed. 2018): Bharat S. Thakkar The Future of Leadership - Addressing Complex Global Issues (Hardcover, 1st ed. 2018)
Bharat S. Thakkar
R4,322 Discovery Miles 43 220 Ships in 12 - 17 working days

This book deals with leadership trends in the next decade and beyond. It critically examines how knowledge management can be used to address emerging societal and business issues, such as sustaining complex product quality, controlling automation generated unemployment, increasing cyber insecurity in virtual workforce environment, and unstable government and market trends. These issues require unique leadership qualities to be effective in extremely challenging business and socio-political environments. Included among the topics explored by the authors in this book are: investment for the development of diverse human capital, use of data analytics for performance improvement, declining demographic dividends in population deficient areas, and globally increasing women and minority education and employment. Scholars in business and economics, and managers in industry and government will find this book to be a valuable resource in exploring new directions for the future development of leadership.

Promotion and Marketing Communications (Hardcover): Umut Ayman, Anil Kemal Kaya Promotion and Marketing Communications (Hardcover)
Umut Ayman, Anil Kemal Kaya
R3,516 Discovery Miles 35 160 Ships in 10 - 15 working days
Sustainability Reporting in Central and Eastern European Companies - International Empirical Insights (Hardcover, 1st ed.... Sustainability Reporting in Central and Eastern European Companies - International Empirical Insights (Hardcover, 1st ed. 2017)
Peter Horvath, Judith M. Putter
R3,834 Discovery Miles 38 340 Ships in 10 - 15 working days

This collection of expert articles highlights the standards and practices concerning sustainability reporting among companies in Central and Eastern Europe (CEE). Due to the growing interest in corporate social responsibility issues, sustainability reporting has become increasingly common among businesses that claim to adhere to certain social, environmental and economic standards. While it can be observed that sustainability reporting is widely practiced in Western and Northern European countries, only few studies have been conducted on this topic in the CEE region. Drawing on a major empirical study involving researchers from 10 different CEE countries, this book addresses the status quo of sustainability reporting, outlines future prospects and provides essential recommendations for practitioners.

Market Mediations - Semiotic Investigations on Consumers, Objects and Brands (Hardcover): B. Heilbrunn Market Mediations - Semiotic Investigations on Consumers, Objects and Brands (Hardcover)
B. Heilbrunn
R3,927 Discovery Miles 39 270 Ships in 12 - 17 working days

Market Mediations offers a fresh way to look at consumption practices, design and branding issues through analysis based on the French and European intellectual tradition. To account for this vast system of objects and brands, the book draws on the generative trajectory of meaning stemming from the structural semiotics of Greimas obedience.

Sales & Operations Planning - Best Practices - Lessons Learned from Worldwide Companies (Hardcover): John Dougherty,... Sales & Operations Planning - Best Practices - Lessons Learned from Worldwide Companies (Hardcover)
John Dougherty, Christopher Gray
R1,243 Discovery Miles 12 430 Ships in 12 - 17 working days

S&OP is "management's handle on the business." How it's used for management communication, decision-making and how it is integrated into other important business strategies are explained in detail.

Advertising Self-Regulation and Outside Participation - A Multinational Comparison (Hardcover): Jean J. Boddewyn Advertising Self-Regulation and Outside Participation - A Multinational Comparison (Hardcover)
Jean J. Boddewyn
R2,965 Discovery Miles 29 650 Ships in 10 - 15 working days

Boddewyn's book provides a rare insight into how advertising self-regulatory bodies really work--with or without outsiders. Many other studies have lauded self-regulation or dismissed it preemptorily, but this book focuses on its logic, limits, and ultimate contributions to the societal control of advertising. It shows how outsiders--where available and willing to participate--contribute to its functioning while the advertising industry remains in control of the standards applied by self-regulatory bodies. Practitioners, consumerists, and policy-makers should greatly benefit from reading this multinational comparison of a dozen countries with very different economic and legal environments.

"Sylvan M. Barnet, Jr., Chairman, Advisory Council, International Advertising Association"

It is generally recognized that the development and application of voluntary industry standards is a necessary complement to governmental regulation of advertising. With the expansion of advertising opportunities, however, the tasks of self-regulation have grown, along with doubts as to the industry's ability--or willingness--to enforce appropriate ethical guidelines. In attempt to resolve this situation, self-regulatory bodies increasingly invite the participation of non-industry members, especially where consumer protection is at issue. The first broadly based, comparative study of advertising self-regulation, this book explores the global implications of recent trends through detailed analyses of self-regulation in Europe, Asia, and the Western Hemisphere.

The Success Cycle - You Can Sell Anything With This System (Hardcover): Roger Clu Chfc Cawiezell The Success Cycle - You Can Sell Anything With This System (Hardcover)
Roger Clu Chfc Cawiezell
R918 Discovery Miles 9 180 Ships in 12 - 17 working days
Advances in Cross-Section Data Methods in Applied Economic Research - 2019 International Conference on Applied Economics (ICOAE... Advances in Cross-Section Data Methods in Applied Economic Research - 2019 International Conference on Applied Economics (ICOAE 2019) (Hardcover, 1st ed. 2020)
Nicholas Tsounis, Aspasia Vlachvei
R4,731 Discovery Miles 47 310 Ships in 12 - 17 working days

This proceedings volume presents new methods and applications in applied economics with special interest in advanced cross-section data estimation methodology. Featuring select contributions from the 2019 International Conference on Applied Economics (ICOAE 2019) held in Milan, Italy, this book explores areas such as applied macroeconomics, applied microeconomics, applied financial economics, applied international economics, applied agricultural economics, applied marketing and applied managerial economics. International Conference on Applied Economics (ICOAE) is an annual conference that started in 2008, designed to bring together economists from different fields of applied economic research, in order to share methods and ideas. Applied economics is a rapidly growing field of economics that combines economic theory with econometrics, to analyze economic problems of the real world, usually with economic policy interest. In addition, there is growing interest in the field of applied economics for cross-section data estimation methods, tests and techniques. This volume makes a contribution in the field of applied economic research by presenting the most current research. Featuring country specific studies, this book is of interest to academics, students, researchers, practitioners, and policy makers in applied economics, econometrics and economic policy.

Open Tourism - Open Innovation, Crowdsourcing and Co-Creation Challenging the Tourism Industry (Hardcover, 1st ed. 2016): Roman... Open Tourism - Open Innovation, Crowdsourcing and Co-Creation Challenging the Tourism Industry (Hardcover, 1st ed. 2016)
Roman Egger, Igor Gula, Dominik Walcher
R6,023 Discovery Miles 60 230 Ships in 12 - 17 working days

This book examines the concepts of open innovation, crowdsourcing and co-creation from a holistic point of view and analyzes them considering their suitability to the tourism industry. Methods, theories and models are discussed and examined regarding their practical applicability in tourism. The book illustrates the theoretical mechanisms and principles of Open Innovation, Crowdsourcing and Co-creation with case studies and best practices examples. In addition to the scientific target group, the book is a useful resource for managers of the entire tourism industry. First, the book presents the theoretical fundamentals and concepts in 11 specific chapters. This basis is then enriched by three parts with case studies, focusing on information, creation and provision respectively. Finally in a concluding part the editors sum up the book and give an outlook on the implications, learnings and future perspectives of open innovation, crowdsourcing and collaborative consumption in the tourism industry.

Preattentive Processing of Web Advertising (Hardcover): Chan Yun Yoo Preattentive Processing of Web Advertising (Hardcover)
Chan Yun Yoo
R2,471 Discovery Miles 24 710 Ships in 10 - 15 working days

The World Wide Web provides an alternative way for practitioners to deliver advertising messages, and its success as an advertising medium continues as shown in a recent report from the Internet Advertising Bureau (2006). The Web ad revenues in the United States totaled over $12.5 billion for the year 2005, a 30 percent increase over 2004 revenues. Despite its exponential growth, Web advertising has endured much scrutiny due to its failure to engage consumers in interaction with advertising message. The very accountability for which Web advertising was once praised is now employed to question its value. The dismal click-through rates (i.e., below 1 percent), along with consumers' intentional avoidance of Web advertising, suggest that we need to look beyond the effortful or conscious processing of Web advertising. Despite the continued effort to theorize how Web advertising works, little has been known about how Web advertising may affect consumers' responses when the Web advertisements are outside of consumers' attentional focus. This book not only proposes a theoretical framework of how Web advertising works, but also empirically examines preattentive processing of Web advertising. The model proposes that the Web advertising source and message characteristics, in conjunction with moderating exogenous and endogenous variables, impact Web ad processing (via preattention versus focal attention) to influence Web ad effects. Furthermore, the study explores factors affecting the extent of preattentive processing of Web advertising and examines outcomes of preattentive processing in terms of memory, attitudes and consideration set formation. This book will be a critical reference for those inadvertising, communications and Internet Studies.

Retail Marketing Management - Principles and Practice (Paperback): Helen Goworek, Peter McGoldrick Retail Marketing Management - Principles and Practice (Paperback)
Helen Goworek, Peter McGoldrick
R1,929 Discovery Miles 19 290 Ships in 12 - 17 working days

'Retail Marketing Management covers all the essential theories needed to understand the complicated business of retail: from understanding the consumer and purchasing of the product through to store layout and communications. The writing style is easy to follow, and the text is supported by diagrams and case studies which enhance understanding and learning. I would recommend this book to anyone who wants to learn more about the retail business.' Nicole Dunlop, Course Director, London College of Fashion, UK Retail Marketing offers a contemporary approach that combines retail marketing theory, current retail management practice and international examples. It begins by looking at the nature of retailing as an activity and then introduces retail marketing, followed by a discussion of consumer behaviour, the retail marketing mix, and other important issues such as location strategies, branding and ethics. The authors and expert contributors take an integrated approach to explaining the process of internationalisation, and the inclusion of international examples reinforces this approach. The book is ideal for undergraduate and postgraduate students taking courses in retailing, as well as those studying for marketing and business degrees where retail marketing is a core module. The blend of retail theory, practice and live examples will also be of interest to practitioners in retailing and related industries. Key features Case studies and seminar discussion questions in every chapter Chapters and vignettes by expert contributors with a combination of academic and industry experience Retail practitioner cases which emphasise practical aspects as well as key theories in retail marketing New models that help to visualise interactions between marketing environments, retail marketing management decisions, and shopper behaviour Related online materials, including powerpoint slides About the authors Helen Goworek lectures in the School of Management at the University of Leicester, where she teaches postgraduate modules in marketing, including 'B2B Marketing and Supply Chain Management'. She is the author of two previous books about the fashion business, in addition to journal articles focusing on fashion buying and sustainability. Dr Peter McGoldrick has held four professorial posts in retailing, and is currently at the University of Manchester, UK. He has published several books and over 150 research papers and articles, which have appeared in the Journal of Retailing and Harvard Business Review, among others. Best Paper awards include those at the World Marketing Congress and the 2014 Academy of Marketing Science.

Fast Fashion, Fashion Brands and Sustainable Consumption (Hardcover, 1st ed. 2019): Subramanian Senthilkannan Muthu Fast Fashion, Fashion Brands and Sustainable Consumption (Hardcover, 1st ed. 2019)
Subramanian Senthilkannan Muthu
R2,916 Discovery Miles 29 160 Ships in 12 - 17 working days

This book discusses the connection between fast fashion brands and customer-centric sustainability. It highlights what consumers can do with fast fashion and the important aspects that need to be addressed to make fast fashion sustainable. Fast fashion is an inevitable element in today's fashion business cycle and its adverse impacts on sustainable fashion are a major issue.

The Story of Indian Manufacturing - Encounters with the Mughal and British Empires (1498 -1947) (Hardcover, 1st ed. 2018):... The Story of Indian Manufacturing - Encounters with the Mughal and British Empires (1498 -1947) (Hardcover, 1st ed. 2018)
Vijay K Seth
R4,342 Discovery Miles 43 420 Ships in 12 - 17 working days

This book discusses the role historical events played in determining the pattern of growth of Indian manufacturing. Two important historical events significantly influenced the course of Indian manufacturing from the 15th century AD. The first was the arrival of European merchants via sea route pioneered by Vasco-da-Gamma in 1498 and the other was the dawn of the Mughal Empire in 1526. The book explores how these two events provided the appropriate stimulus for the emergence of traditional flexible manufacturing in India and how they played a vital role in the pattern of growth of the Indian manufacturing: The Mughal Empire created an integrated economy of continental size whereas European trading companies expanded the commercial connectivity of the Indian economy and South East Asia. It further investigates how the circumstances created by the colonial administration, factor endowment and market conditions created the complex forms of manufacturing enterprises that India inherited at the time of independence. It is a valuable resource for students of history, economic history, business history and the history of technology.

Marketing Research, Global Edition (Paperback, 9th edition): Alvin Burns, Ann Veeck Marketing Research, Global Edition (Paperback, 9th edition)
Alvin Burns, Ann Veeck
R2,419 Discovery Miles 24 190 Ships in 12 - 17 working days

For courses in global marketing. A conceptual approach and introduction to the field of marketing research Written with an emphasis on the practical application of marketing research methods, Marketing Research teaches the basic fundamental statistical techniques needed to analyse market data. The 9th Edition has been updated to offer the most current insights on forces shaping marketing research, including the widespread adoption of infographics, a pronounced shift toward mobile marketing research, and the impact of big data. Additionally, an updated and integrated case study throughout the text helps students relate the material to the real world -- and their future careers.

Baseline Selling - How to Become a Sales Superstar by Using What You Already Know About the Game of Baseball (Hardcover): Dave... Baseline Selling - How to Become a Sales Superstar by Using What You Already Know About the Game of Baseball (Hardcover)
Dave Kurlan
R942 R823 Discovery Miles 8 230 Save R119 (13%) Ships in 12 - 17 working days

Baseline Selling - How to Become a Sales Superstar by Using What You Already Know About the Game of Baseball, will dramatically change the way we approach the sales process, replacing the gratuitous complexity advocated by today's sales "experts" with an elegant and very effective simplicity. Studies have shown that the selling techniques of the last two decades have had very little impact on most of the sales population-less than 75 percent of all salespeople, to be exact. Why? Because of the complexity, learning curve and difficulty in applying the concepts in these systems. In response to the urgent need for a flexible, innovative process that will enable people to grasp the essential skills necessary to close a sale in any situation, Baseline Selling reemphasizes the fundamentals of selling in a fresh, memorable way that modern sales professionals can relate to and utilize, and above all, one that complements and enriches advanced sales methodologies. Salespeople who read this book and put its wisdom to work will succeed at acquiring more opportunities as they learn to get appointments more easily. They will excel at creating opportunities with prospects who are "not interested." They'll sell at higher margins by using the "Rule of Ratios." Their closing percentages will improve dramatically as they implement the simple Inoffensive Close." Salespeople selling commodities, struggling to differentiate themselves, will love "Commodity Busters" and every salesperson will be able to shorten their sell cycle by "Taking a Lead." Quite simply, Baseline Selling introduces a way for salespeople to visualize and touch all the "sales bases" without over-complicating the process.

Smartphone Start-ups - Navigating the iPhone Revolution (Hardcover, 1st ed. 2018): Claudio Giachetti Smartphone Start-ups - Navigating the iPhone Revolution (Hardcover, 1st ed. 2018)
Claudio Giachetti
R2,126 Discovery Miles 21 260 Ships in 12 - 17 working days

This book provides detailed examination of start-up companies which entered the smartphone industry following the revolution triggered by Apple with its iPhone in 2007. Analytical case studies explore the rationale behind the business models, financing cycles, and factors that helped start-ups sustain their own growth and survival. By studying these companies through the lens of entrepreneurship and competitor analysis, the author investigates not only the opportunities that can arise from technological evolution, but also the uncertainty that has developed surrounding the industry's future. Topics covered include value proposition development, evaluation of the effectiveness of business models, and market competition analysis, unveiling thought-provoking results about this rapidly changing industry. Scholars of entrepreneurship, business strategy and innovation management will find this timely book a valuable contribution to the field.

Social Media Marketing 2021 - A Step By Step Social Media Mastery Guide for Beginners to Growth any Digital Business, Make... Social Media Marketing 2021 - A Step By Step Social Media Mastery Guide for Beginners to Growth any Digital Business, Make Money Online with Affiliate Programs, and Use Your Branding It to Win on Facebook, Twitter, Instagram, Youtube (Hardcover)
Douglas Boyd
R484 Discovery Miles 4 840 Ships in 12 - 17 working days
Challenges and Opportunities to Develop Organizations Through Creativity, Technology and Ethics - The 2019 Griffiths School of... Challenges and Opportunities to Develop Organizations Through Creativity, Technology and Ethics - The 2019 Griffiths School of Management Annual Conference on Business, Entrepreneurship and Ethics (GSMAC) (Hardcover, 1st ed. 2020)
Silvia L. Fotea, Ioan S. Fotea, Sebastian A. Vaduva
R4,639 Discovery Miles 46 390 Ships in 10 - 15 working days

This proceedings volume provides a multifaceted perspective on current challenges and opportunities that organizations face in their efforts to develop and grow in an ever more complex environment. Featuring selected contributions from the 2019 Griffiths School of Management Annual Conference (GSMAC) on Business, Entrepreneurship and Ethics, this book focuses on the role of creativity, technology and ethics in facilitating the transformation organizations need in order to be ready for the future and succeed. Growth and development have always been imperative for people, organizations, and societies and a relevant topic in the management sciences. Globalization, along with dramatic changes in social, cultural, and technological progress, are the main factors that determine the current conditions for development, putting forth a new set of challenges and opportunities that are putting pressure on organisations to adapt. Although technology and creativity seem to be the mantra for success in this new context, issues around the ethics of these two factors also seem to be crucial to the sustainability of growth in organizations. Featuring contributions on topics such as academic marketing, technology in healthcare organizations, ethical issues in hospitality, artificial intelligence and data mining, this book provides research and tools for students, professors, practitioners and policy makers in the fields of business, management, public administration and sociology.

The Design Imperative - The Art and Science of Design Management (Hardcover, 1st ed. 2019): Steven Chen The Design Imperative - The Art and Science of Design Management (Hardcover, 1st ed. 2019)
Steven Chen
R3,827 Discovery Miles 38 270 Ships in 12 - 17 working days

This book examines how to optimize design management processes in order to produce innovation within organizations. It first looks at how to harvest a culture of design and then examines topics specific to product and service design. Individual chapters provide anecdotes drawn from leading design-oriented firms, and best practices based on cutting-edge, scientific research. This book's unique blend of theory and application will offer students, scholars, and managers valuable insight on how organizations can revolutionize their design processes and leverage their approach to create groundbreaking products and services.

6 Simple Steps to 6 Figures for the Solo Service Professional - How to Create Your Lifestyle Business Based on Your Passion for... 6 Simple Steps to 6 Figures for the Solo Service Professional - How to Create Your Lifestyle Business Based on Your Passion for Serving Others (Hardcover)
Mba Alicia Forest
R708 R633 Discovery Miles 6 330 Save R75 (11%) Ships in 10 - 15 working days
Practical Methods for Design and Analysis of Complex Surveys 2e (Hardcover, 2nd Edition): R. Lehtonen Practical Methods for Design and Analysis of Complex Surveys 2e (Hardcover, 2nd Edition)
R. Lehtonen
R3,562 Discovery Miles 35 620 Ships in 12 - 17 working days

Large surveys are becoming increasingly available for public use, and researchers are often faced with the need to analyse complex survey data to address key scientific issues. For proper analysis it is also important to be aware of the different aspects of the design of complex surveys. Practical Methods for Design and Analysis of Complex Surveys features intermediate and advanced statistical techniques for use in designing and analysing complex surveys. This extensively updated edition features much new material, and detailed practical exercises with links to a Web site, helping instructors and enabling use for distance learning.
* Provides a comprehensive introduction to sampling and estimation in descriptive surveys, including design effect statistic and use of auxiliary data.
* Includes detailed coverage of complex survey analysis, including design-based ANOVA and logistic regression with GEE estimation.
* Contains much new material, including handling of non-sampling errors, and model-assisted estimation for domains.
* Features detailed real-li fe case studies, such as multilevel modeling in a multinational educational survey.
* Supported by a Web site containing software codes, real data sets, computerized exercises with solutions, and online training materials.

Practical Methods for Design and Analysis of Complex Surveys provides a useful practical resource for researchers and practitioners working in the planning, implementation or analysis of complex surveys and opinion polls, including business, educational, health, social, and socio-economic surveys and official statistics. In addition, the book is well suited for use on intermediate and advanced courses in survey sampling.

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