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Books > Business & Economics > Business & management > Sales & marketing

Advertising, Literature and Print Culture in Ireland, 1891-1922 (Hardcover): J. Strachan, C. Nally Advertising, Literature and Print Culture in Ireland, 1891-1922 (Hardcover)
J. Strachan, C. Nally
R1,422 Discovery Miles 14 220 Ships in 18 - 22 working days

This is the first study of the cultural meanings of advertising in the Irish Revival period. John Strachan and Claire Nally shed new light on advanced nationalism in Ireland before and immediately after the Easter Rising of 1916, while also addressing how the wider politics of Ireland, from the Irish Parliamentary Party to anti-Home Rule unionism, resonated through contemporary advertising copy. The book examines the manner in which some of the key authors of the Revival, notably Oscar Wilde and W. B. Yeats, reacted to advertising and to the consumer culture around them. Illustrated with over 60 fascinating contemporary advertising images, this book addresses a diverse and intriguing range of Irish advertising: the pages of An Claidheamh Soluis under Patrick Pearse's editorship, the selling of the Ulster Volunteer Force, the advertising columns of The Lady of the House, the marketing of the sports of the Gaelic Athletic Association, the use of Irish Party politicians in First World War recruitment campaigns, the commemorative paraphernalia surrounding the centenary of the 1798 United Irishmen uprising, and the relationship of Murphy's stout with the British military, Sinn Fein and the Irish Free State.

Sales Process - Can You Sell Me a Pen? (Hardcover): Darin George Sales Process - Can You Sell Me a Pen? (Hardcover)
Darin George
R729 Discovery Miles 7 290 Ships in 10 - 15 working days

Sales Process Training By reading this book you will learn quickly and easily a proven sales process. You will immediately increase your selling skills and the earning potential naturally associated with those new skills. There are no bounds to what you can sell and your ability to earn a great income will be guaranteed. Having a great sales process is like using a good map, it takes you exactly to your final destination. Are You... Finding it difficult to close the sale? Not achieving your monthly and year sales targets? Lacking a structured selling strategy or sales process? Interviewing for sales positions and not getting hired? Making too many presentations that don't turn into sales? In your customer's eyes, you are your company. If they like You... They will like your Company. www.canyousellmeapen.com

CRM Systems in Industrial Companies - Intra- and Inter-Organizational Effects (Hardcover): A. Perna, E. Baraldi CRM Systems in Industrial Companies - Intra- and Inter-Organizational Effects (Hardcover)
A. Perna, E. Baraldi
R3,299 Discovery Miles 32 990 Ships in 10 - 15 working days

'CRM Systems in Industrial Companies' contributes new knowledge on customer relationship management (CRM) in the field of industrial marketing. Based on an in-depth case study, this book highlights the complexity and challenges in the development, implementation and use of CRM. The volume proposes an alternative conceptualization of CRM: relying on the industrial marketing and purchasing (IMP) perspective, CRM becomes a socio-technical 'resource' which needs to be connected to the other resources before it can create effects on customer relationships.

Managing Reputation in The Banking Industry - Theory and Practice (Hardcover, 1st ed. 2016): Stefano Dell'atti, Annarita... Managing Reputation in The Banking Industry - Theory and Practice (Hardcover, 1st ed. 2016)
Stefano Dell'atti, Annarita Trotta
R3,554 R3,294 Discovery Miles 32 940 Save R260 (7%) Ships in 10 - 15 working days

The topic of reputational crisis in the banking sector has received increasing attention from academics and practitioners. This book presents expert contributions that cover three main aspects: first, an extensive review of the literature on reputational risk in the banking sector aimed to identify the relationships between causes, effects, stakeholders, and key qualitative-quantitative variables involved during the reputational crisis of a bank; second, devising a conceptual framework for management of reputational crisis in banking, and finally, testing this framework with the results of an empirical analysis carried out by observing key variables of some known cases of reputational crisis relating to international banks and proposing case studies regarding the dynamic process of reputation management.

Veblen in Plain English - A Complete Introduction to Thorstein Veblen's Economics (Hardcover): Ken McCormick Veblen in Plain English - A Complete Introduction to Thorstein Veblen's Economics (Hardcover)
Ken McCormick
R2,068 Discovery Miles 20 680 Ships in 18 - 22 working days

Most economists will agree that the task of understanding and teaching Veblen is not an easy one. Locating a book for the non-specialist is even harder, and hence the purpose of this book. This pioneering text fully delivers what its title promises - Veblen in Plain English. For the non-specialist and student alike, Professor McCormick illuminates the ideas of Veblen in a manner that is well written and easy to understand. This is a refreshing and most welcome addition to literature on Veblen. The foreword is by Dr. Rick Tilman, another noted expert on Veblen.

The Design Of Everyday Things (Paperback, Revised and Expanded Edition): Don Norman The Design Of Everyday Things (Paperback, Revised and Expanded Edition)
Don Norman
R470 R444 Discovery Miles 4 440 Save R26 (6%) Ships in 18 - 22 working days

One of the world’s great designers shares his vision of “the fundamental principles of great and meaningful design”, that’s “even more relevant today than it was when first published” (Tim Brown, CEO, IDEO).

Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door.

The fault, argues this ingenious — even liberating — book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization.

The Design of Everyday Things shows that good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time.

The Design of Everyday Things is a powerful primer on how — and why — some products satisfy customers while others only frustrate them.

Customer Experience - Future Trends and Insights (Hardcover): C Shaw, Q. Dibeehi, S Walden Customer Experience - Future Trends and Insights (Hardcover)
C Shaw, Q. Dibeehi, S Walden
R1,414 Discovery Miles 14 140 Ships in 18 - 22 working days

The quality of customer experience has become more important in recent times as businesses struggle to differentiate themselves. But what are the emerging trends that businesses should focus on today? The authors explore the growing trends that progressive businesses need to understand to give themselves a competitive advantage.

Strategic E-Commerce Systems and Tools for Competing in the Digital Marketplace (Hardcover): Mehdi Khosrowpour Strategic E-Commerce Systems and Tools for Competing in the Digital Marketplace (Hardcover)
Mehdi Khosrowpour
R4,692 Discovery Miles 46 920 Ships in 18 - 22 working days

As financial systems migrate to a pervasive, online environment, business leaders and layman investors alike must adapt to changes in the market brought about by this new age of business. Strategic E-Commerce Systems and Tools for Competing in the Digital Marketplace advances the body of knowledge on electronic business and commerce with an in-depth look at the opportunities and concerns surrounding online business and finance. This cutting-edge reference aids business leaders, financial managers, investors, and consumers looking to build their portfolios and thrive in modern digital business environments.

Brand Aesthetics (Hardcover): G Mazzalovo Brand Aesthetics (Hardcover)
G Mazzalovo
R2,650 Discovery Miles 26 500 Ships in 18 - 22 working days

Explores the growing importance of aesthetic factors in the success of brands and the reluctance of brand managers and academics to deal with these issues. Proposes a series of theoretical and practical managerial instruments which analyze the aesthetic aspects of various brand manifestations.

Premium! - How Experts Just Like You Are Charging Premium Rates For What They Know And You Can Too! (Hardcover, Revised and... Premium! - How Experts Just Like You Are Charging Premium Rates For What They Know And You Can Too! (Hardcover, Revised and Updated ed.)
Rob Cuesta
R700 R629 Discovery Miles 6 290 Save R71 (10%) Ships in 18 - 22 working days
Research Anthology on Social Media Advertising and Building Consumer Relationships, VOL 4 (Hardcover): Information R Management... Research Anthology on Social Media Advertising and Building Consumer Relationships, VOL 4 (Hardcover)
Information R Management Association
R14,527 Discovery Miles 145 270 Ships in 18 - 22 working days
Customer Relationship Management and IT (Hardcover): Danil Dintsis Customer Relationship Management and IT (Hardcover)
Danil Dintsis
R3,049 Discovery Miles 30 490 Ships in 18 - 22 working days
Rethinking Marketing - The Entrepreneurial Imperative (Paperback, United States ed): Minet Schindehutte, Michael Morris,... Rethinking Marketing - The Entrepreneurial Imperative (Paperback, United States ed)
Minet Schindehutte, Michael Morris, Leyland Pitt
R2,814 Discovery Miles 28 140 Ships in 10 - 15 working days

This book rethinks the basic building blocks of marketing with an entrepreneurial perspective. Asks questions suing a "what if?" compass in which the emphasis is on asking the right questions, rather than finding the right answers. For entrepreneurs looking to make sense of the many new contributions that have redefined marketing. NOTE: The print may appear lighter in some copies due to the print method used.

Agile Marketing - Building Endurance for Your Content Marketing Efforts (Paperback): Jeff Julian Agile Marketing - Building Endurance for Your Content Marketing Efforts (Paperback)
Jeff Julian
R450 Discovery Miles 4 500 Ships in 10 - 15 working days
Adventures in Misplaced Marketing (Hardcover): Herbert Rotfeld Adventures in Misplaced Marketing (Hardcover)
Herbert Rotfeld
R3,313 R2,861 Discovery Miles 28 610 Save R452 (14%) Ships in 10 - 15 working days

The modern marketing concept, with its focus on creating consumer satisfaction, makes marketing seem beyond reproach. Instead of its successes and failures, Rotfeld focuses on the uses, and frequent abuses, of marketing analysis. His book--a collection of clearly observed and forceful case studies drawn from his personal research and study--deals with the pragmatic realities of marketing and its limitations. He argues that marketing can only serve consumer predispositions. It cannot guarantee satisfaction. When marketers lose sight of this, they actually ignore their market. Rotfeld takes the unusual approach of providing a fundamental view of the relationship between marketing and its customers. He shows what can happen when that relationship is misperceived or its implications are mistaken. Marketing gets misplaced. For marketing practitioners and academics, his book is a unique study of how marketing and consumers interact.

As Rotfeld explains: Misplaced Marketing is a term I coined, using marketing' to refer to the marketing analysis of consumers and misplaced' to mean either lost' or ignored.' Many firms misplace' marketing in the sense of losing track of what it is and what it can do; many not-for-profit organizations do not use marketing in a way that could improve the results of their efforts. Just because marketing is satisfying consumers does not mean it is above reproach, since Al Capone satisfied many consumers too. Moreover, there are critics who fear marketing power and feel that any service to consumers is a problem for society. This is misplaced marketing in the sense that it is misused, abused, or tied to products that do not serve society's interests. Just because marketing perspectives are misplaced does not mean a product or service will fail, nor does it mean it should be banned. My book gives a perspective to understand the view of business critics and ways to improve business decision-making. The book also provides an unusual examination of the entire relationship of business to its customers.

Wanting - The Power of Mimetic Desire in Everyday Life (Hardcover): Luke Burgis Wanting - The Power of Mimetic Desire in Everyday Life (Hardcover)
Luke Burgis
R694 R623 Discovery Miles 6 230 Save R71 (10%) Ships in 18 - 22 working days
The Marketer's Guide to Media Vehicles, Methods, and Options - A Sourcebook in Advertising and Promotion (Hardcover): Ann... The Marketer's Guide to Media Vehicles, Methods, and Options - A Sourcebook in Advertising and Promotion (Hardcover)
Ann Brewer
R2,805 R2,539 Discovery Miles 25 390 Save R266 (9%) Ships in 10 - 15 working days

"The Marketer's Guide to Media Vehicles, Methods, and OptionS" is an unusually practical hands-on reference source written for marketing, advertising, and promotion professionals to use in conjunction with their daily work. Designed as a convenient desk-top manual, this is an informative guide to the use of media vehicles. Ann Grossman covers the traditional broadcast, print, and out-of-home media formats and sales promotions as well as the increasingly used methods of direct marketing and telemarketing. In addition, she details production tools and steps in the use of each of these media.

Linguistic Pragmatics of Intercultural Professional and Business Communication (Hardcover, 1st ed. 2018): Elena N. Malyuga,... Linguistic Pragmatics of Intercultural Professional and Business Communication (Hardcover, 1st ed. 2018)
Elena N. Malyuga, Svetlana N. Orlova
R2,928 Discovery Miles 29 280 Ships in 10 - 15 working days

This monograph presents the result of the authors' scientific research on the development of cognitive discursive approach to issues of intercultural professional and business communication (IPBC) and the study of the language of professional communication, the links binding the language with non-linguistic and extralinguistic realia in the framework of cognitive linguistics, as well as oral and written communication in intercultural professional business discourse. The authors proceed from the assumption that IPBC can only reach maximum efficiency provided that its participants assimilate its inherent norms and rules and are able to skillfully implement these norms and rules to verbalise their cognitive activity in the sphere of professional business interaction. Topics covered include: analysis of the theory of business communication, of codified and uncodified vocabulary, theory of euphemy, and euphemisms used in intercultural professional and business communication.

Marketing Due Diligence - Reconnecting Strategy to Share Price (Paperback, New ed): Malcolm McDonald, Keith Ward, Brian Smith Marketing Due Diligence - Reconnecting Strategy to Share Price (Paperback, New ed)
Malcolm McDonald, Keith Ward, Brian Smith
R1,024 Discovery Miles 10 240 Ships in 10 - 15 working days

The ultimate test of marketing investment, and indeed any investment, is whether it creates value for shareholders. But few marketing investments are evaluated from this perspective. Increasingly, boards of directors and city analysts the world over are dissatisfied with this lack of accountability.
Cranfield School of Management has been addressing this problem by working with a range of blue-chip companies. They have created a new framework which shows how marketing systematically contributes to shareholder value based on three key questions-
-Does the promised market exist?
-Will the strategy deliver the market share promised?
-Will the market share create shareholder value?
This groundbreaking new book explains the principles and practice behind rigorous due diligence in marketing for Marketing and Finance Directors, CEOs, Strategists and MBA students wanting to understand the key drivers of modern business
Surely, the time has come for marketing directors to take their rightful place in the boardroom by proving that what they are doing creates shareholder value added?
* Top level Cranfield based author team utilising latest Cranfield in-company research
* Connects marketing plans and investment to the valuation of the firm and how it can contribute to increasing stakeholder value
* Systematic and practical approach so that it can be used by both practitioners and students

Entrepreneur Magazine - Starting an Import Export Business (Hardcover): Entrepreneur Entrepreneur Magazine - Starting an Import Export Business (Hardcover)
Entrepreneur
R2,113 R1,690 Discovery Miles 16 900 Save R423 (20%) Ships in 18 - 22 working days

From the source you trust most-everything you need to start up, grow, and prosper in international trade...
If you're excited by the opportunities you see in international trade but nervous about facing a world of problems you don't understand, you've come to the right place. In Starting an Import/Export Business, the experts at Entrepreneur Magazine help you break into this fast-growing field and thrive. You'll find the whole story on the import/export business in this easy-to-use guide--clear concise information that demystifies the foreign trade process and explains precisely what clients expect from import/export services.
In addition to all the basics you need to start your own business, this book is loaded with helpful statistics on international trade with 17 countries, sample documents, and resource listings. You'll learn about trade regulations, how to deal with customs services, and the best ways to protect trademarks and copyrights. You'll discover the best places to go for working capital, how to attract clients, and when to hire consultants.
You'll also learn how to:
* Price goods and services and calculate exchange rates.
* Choose the best payment method for each transaction.
* Cope with international legal issues.
* Manage your company's finances.
* Market your services both at home and abroad.
* Hook up with import and export distribution systems.
There's never been a better time to launch yourself into the exciting world of international trade, and Starting an Import/Expert business is the ideal book to get you going.
ENTREPRENEUR Magazine is the banner publication of the Entrepreneur Magazine Group. It has the largest newsstand circulation of any business monthly and has a total ABC audited circulation of 385,000. The Entrepreneur Magazine Group also publishes Business Start-Ups and Entrepreneur in Mexico, as well as videos, audiocassettes, and software that deal with business start-up management.
Also available from the Entrepreneur Magazine library: Making Money With Your Personal Computer, The Entrepreneur Magazine Small Business Advisor.

Global Observations of the Influence of Culture on Consumer Buying Behavior (Hardcover): Sarmistha Sarma Global Observations of the Influence of Culture on Consumer Buying Behavior (Hardcover)
Sarmistha Sarma
R5,686 Discovery Miles 56 860 Ships in 18 - 22 working days

Positive consumerism is the backbone to a strong economy. Examining the relationship between culture and marketing can provide companies with the data they need to expand their reach and increase their profits. Global Observations of the Influence of Culture on Consumer Buying Behavior is an in-depth, scholarly resource that discusses how marketing practices can be influenced by cultural preferences. Featuring an array of relevant topics including societal environments, cultural stereotyping, brand loyalty, and marketing semiotics, this publication is ideal for CEOs, business managers, professionals, and researchers that are interested in studying alternative factors that impact the marketing field.

Pharmaceutical marketing in India - For Today and Tomorrow (Hardcover, 25th Anniversary ed.): Subba Rao Chaganti Pharmaceutical marketing in India - For Today and Tomorrow (Hardcover, 25th Anniversary ed.)
Subba Rao Chaganti
R1,096 Discovery Miles 10 960 Ships in 10 - 15 working days
Project Risk Assessment and Corporate Behavior - Creating Knowledge for Sustainable Business (Hardcover): Antonio Abreu Project Risk Assessment and Corporate Behavior - Creating Knowledge for Sustainable Business (Hardcover)
Antonio Abreu
R1,906 R1,632 Discovery Miles 16 320 Save R274 (14%) Ships in 18 - 22 working days
The 22 Immutable Laws Of Marketing (Paperback, Main): Al Ries, Jack Trout The 22 Immutable Laws Of Marketing (Paperback, Main)
Al Ries, Jack Trout
R272 Discovery Miles 2 720 Ships in 10 - 15 working days

Al Ries and Jack Trout, two of the world's most successful marketing strategists, call upon over 40 years of marketing experise to identify the definitive rules that govern the world of marketing.

Combining a wide-ranging historical overview with a keen eye for the future, the authors bring to light 22 superlative tools and innovative techniques for the international marketplace. The authors examine marketing campaigns that have succeeded and others that have failed, why good ideas didn't live up to expectations, and offer their own ideas on what would have worked better.

The real-life examples, commonsense suggestions and killer instincts contained are nothing less than rules by which companies will flourish or fail.

Brands & Gaming - The Computer Gaming Phenomenon And Its Impact On Brands And Businesses (Hardcover, 2006 ed.): D. Nichols, T.... Brands & Gaming - The Computer Gaming Phenomenon And Its Impact On Brands And Businesses (Hardcover, 2006 ed.)
D. Nichols, T. Farrand, T. Rowley, M Avery
R1,402 Discovery Miles 14 020 Ships in 18 - 22 working days

The computer gaming industry is bigger than the film and music industries and is growing faster than both of them put together. The industry is also changing fast. The typical computer gamer is in his mid 20s and female gamers make up one of the faster growing parts of the market. New developments in sociability and interactivity are also transforming the industry. This is the first major study of brands and gaming and shows huge opportunities for brand development

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