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Books > Business & Economics > Business & management > Sales & marketing

India's Agricultural Marketing - Market Reforms and Emergence of New Channels (Hardcover, 2013 ed.): Nilabja Ghosh India's Agricultural Marketing - Market Reforms and Emergence of New Channels (Hardcover, 2013 ed.)
Nilabja Ghosh
R4,593 R3,717 Discovery Miles 37 170 Save R876 (19%) Ships in 12 - 17 working days

The proposed book provides an assessment of an important yet controversial policy initiated by the Indian government and governments of several other developing countries. Marketing reforms, it is claimed, can be a crucial answer to solving the problem of rural poverty in agrarian economies where large sections of populace are engaged in low paying agriculture. On a wider front, these reforms could help in providing growth impetus to an economy and even the global economy at large. Yet, the subject of liberalizing agricultural markets is also part of a broad and perhaps a bitter political debate between national and sub-national policy makers and academic discourses in India and other countries. A clearer understanding and a possible resolution of the issues involved will be decidedly useful. The experience of India, one of the largest and most agriculture-dominated economies, will undoubtedly provide valuable lessons not only for steering the domestic economic policy but also for other countries to set their own policy agenda. The book attempts to capture the evolving reality in a large and diverse country and presents an objective evaluation to enable aspiring investors and those in policy making, food business and civil society to make more informed assessment and decision."

Pre-Suasion - A Revolutionary Way to Influence and Persuade (Paperback): Robert Cialdini Pre-Suasion - A Revolutionary Way to Influence and Persuade (Paperback)
Robert Cialdini
R579 R532 Discovery Miles 5 320 Save R47 (8%) Ships in 10 - 15 working days
Pitch, Tweet, or Engage on the Street - How to Practice Global Public Relations and Strategic Communication (Paperback, 2nd... Pitch, Tweet, or Engage on the Street - How to Practice Global Public Relations and Strategic Communication (Paperback, 2nd edition)
Kara Alaimo
R2,059 Discovery Miles 20 590 Ships in 12 - 17 working days

The second edition of Pitch, Tweet, or Engage on the Street offers a modern guide for how to adapt public relations strategies, messages, and tactics for countries and cultures around the globe. Drawing on interviews with public relations professionals in over 30 countries as well as the author's own experience, the book explains how to build and manage a global public relations team, how to handle global crisis communication, and how to practice global public relations on behalf of corporations, non-profit organizations, and governments. It takes readers on a tour of the world, explaining how to adapt their campaigns for Asia-Pacific, Europe, the Middle East, the Americas, and Sub-Saharan Africa. Along the way, readers are introduced to practitioners around the globe and case studies of particularly successful campaigns. This new edition includes updates to country profiles to reflect changes in each local context, as well as expanded coverage of social media and the role of influencer engagement, and a brand-new chapter on global crisis communication. The book is ideal for graduate and upper-level undergraduate public relations students, as well as practitioners in intercultural markets.

Advertising Management (Paperback): Donald W. Jugenheimer, Larry D. Kelley, Fogarty KleinMonroe Advertising Management (Paperback)
Donald W. Jugenheimer, Larry D. Kelley, Fogarty KleinMonroe
R2,075 Discovery Miles 20 750 Ships in 12 - 17 working days

This comprehensive book is designed to serve as a primary text for the Advertising Management course that follows the more general Principles of Advertising course. It can stand alone, or, for instructors who prefer a case-based approach, it can be adopted together with "Cases in Advertising Management" (978-0-7656-2261-7) by the same authors. "Advertising Management" covers a full range of topics for a semester-long course, including financial management, business planning, strategic planning, budgeting, human resource management, ethics, and managing change. There is even a unique section on 'managing yourself' and your own career in advertising. The text includes plentiful figures, tables, and sidebars, and each chapter concludes with useful learning objectives, summaries, discussion questions, and additional resources.

Japanese Consumer Dynamics (Hardcover): P. Haghirian Japanese Consumer Dynamics (Hardcover)
P. Haghirian
R1,613 Discovery Miles 16 130 Ships in 10 - 15 working days

Today Japan is still the second largest and most important consumer market in the world. This book discusses the development of Japanese consumerism, particularities of Japanese consumer behaviour and consumer rights, new consumer groups and emerging trend in the Japanese market.

45 - Challenging Disinformation, Deception, and Manipulation (Paperback, New edition): Jim MacNamara 45 - Challenging Disinformation, Deception, and Manipulation (Paperback, New edition)
Jim MacNamara
R1,117 Discovery Miles 11 170 Ships in 12 - 17 working days

While many analyses have examined disinformation in recent election campaigns, misuse of 'big data' such as the Cambridge Analytica scandal, and manipulation by bots and algorithms, most have blamed a few bad actors. This incisive analysis presents evidence of deeper and broader corruption of the public sphere, which the author refers to as post-communication. With extensive evidence, Jim Macnamara argues that we are all responsible for the slide towards a post-truth society. This analysis looks beyond high profile individuals such as Donald Trump, Russian trolls, and even 'Big Tech' to argue that the professionalized communication industries of advertising, PR, political and government communication, and journalism, driven by clickbait and aided by a lack of critical media literacy, have systematically contributed to disinformation, deception, and manipulation. When combined with powerful new communication technologies, artificial intelligence, and lack of regulation, this has led to a 'perfect data storm'. Accordingly, Macnamara proposes that there is no single solution. Rather, he identifies a range of strategies for communication professionals, industry associations, media organizations and platforms, educators, legislators, regulators, and citizens to challenge post-communication and post-truth.

The Intrepid CEO (Hardcover): Mike Adams The Intrepid CEO (Hardcover)
Mike Adams; Edited by Ann Bolch; Designed by David Priest
R541 Discovery Miles 5 410 Ships in 12 - 17 working days
Sell with Swagger - The Quick-Hit Guide to Crushing Your Quota (Hardcover): Timothy A Zielinski Sell with Swagger - The Quick-Hit Guide to Crushing Your Quota (Hardcover)
Timothy A Zielinski
R649 R585 Discovery Miles 5 850 Save R64 (10%) Ships in 10 - 15 working days
Price and Discount Schedule Analysis - A Guide for Purchasing, Marketing, Materials, and Financial Managers (Hardcover): Paul... Price and Discount Schedule Analysis - A Guide for Purchasing, Marketing, Materials, and Financial Managers (Hardcover)
Paul J. Kuzdrall, Robert R. Britney
R2,929 Discovery Miles 29 290 Ships in 10 - 15 working days

Discount Schedule Analysis (DSA), a technique illustrated and explained in this management book, provides analytical tools for increasing profits by linking prices and discounts to management decision making. According to the authors, the most direct way for many manufacturers to affect the bottom line is to reduce the prices paid for goods and services. It is possible to achieve this profit leverage effect without switching suppliers or even requiring suppliers to reduce prices. The authors show how to analyze published quantity discount schedules to find out how the seller sets prices and how to break schedules down into fixed and variable (cost) components. With this information, corporate buyers can exploit vendors' price and quantity discount schedules to maximum advantage. Conversely, corporate vendors can forestall revenue losses and undesirable side effects of discount schedules by constructing schedules according to examples in the book.

Using actual price schedules, the authors analyze the ideas, theory, hazards, and advantages inherent in the schedules. They examine how quantity discounts are set, whether the price-setting practices are consistent, and whether the discounts meet their stated objectives. The book explains the gray market phenomenon and how to profit from it. It shows how to evaluate the true costs of such common sweeteners as free delivery, installation, and delayed payment. The authors also analyze purchasing requirements for Just in Time (JIT) inventory systems. The book offers valuable methodologies for both the buyer and the seller. Purchasing managers as well as managers responsible for cost accounting, marketing, sales, finance, and legal areas will benefit.

City Branding - Theory and Cases (Hardcover): K. Dinnie City Branding - Theory and Cases (Hardcover)
K. Dinnie
R3,974 Discovery Miles 39 740 Ships in 12 - 17 working days

The practice of city branding is being adopted by increasing numbers of city authorities around the world and it is having a direct impact on public and private sector practice. The author captures this emerging phenomenon in a way that blends a solid theoretical and conceptual underpinning together with relevant real life cases.

Outsourcing and Offshoring Business Services (Hardcover, 1st ed. 2017): Leslie P. Willcocks, Mary C. Lacity, Chris Sauer Outsourcing and Offshoring Business Services (Hardcover, 1st ed. 2017)
Leslie P. Willcocks, Mary C. Lacity, Chris Sauer
R5,735 Discovery Miles 57 350 Ships in 12 - 17 working days

Bringing together theoretical and empirical studies from the Journal of Information Technology, this book provides a definitive guide to research discovered on the growing global sourcing phenomenon. Paying particular attention to Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO), theoretical chapters explore insightful ways of thinking about the different facets of outsourcing, and provide useful information to practitioners and researchers. Empirical chapters report the findings of 405 major research studies into the risks and successes of relationships between customer and vendor, the development of trust in these relationships, the factors affecting locations for offshoring, and specialized offshoring organizations such as captive centres. In this comprehensive study, the editors present an expert review of the historical development of this field, and offer analysis of emerging findings and practices for the future.

UX Redefined - Winning and Keeping Customers with Enhanced Usability and User Experience (Hardcover, 1st ed. 2016): Johannes... UX Redefined - Winning and Keeping Customers with Enhanced Usability and User Experience (Hardcover, 1st ed. 2016)
Johannes Robier
R1,597 Discovery Miles 15 970 Ships in 10 - 15 working days

Customers consider many crucial factors, even subconsciously, when purchasing a product or engaging a service provider, consequently building a sense of trust which is decisive towards their user experience through to customer experience. This book helps companies understand how to structurally develop, communicate, and promote reasons for customers to buy products and services, starting from the psychological basis of communicating information and moving on to methodical applications. It is based on a psychological perspective in understanding the customers' reasons to believe in product or service offerings; promotes a way towards simplicity of business anchoring on emotion and experience; helps learn the tactics of systematic persuasion.

Fleeced! - Telemarketing Rip-Offs and How to Avoid Them (Hardcover): Fred Schulte Fleeced! - Telemarketing Rip-Offs and How to Avoid Them (Hardcover)
Fred Schulte
R789 Discovery Miles 7 890 Ships in 12 - 17 working days

Recognize the con artist before you get taken! Schulte exposes dozens of telephone, mail, and computer-based scams, explaining how they work and how you can avoid becoming their next victim.

"... a must for anyone who wants to be informed about ways consumers can be fleeced by phone-room sharpies". -- Chicago Tribune

Leading Successfully in Asia (Hardcover, 2nd ed. 2018): Kim Cheng Patrick Low Leading Successfully in Asia (Hardcover, 2nd ed. 2018)
Kim Cheng Patrick Low
R3,132 Discovery Miles 31 320 Ships in 10 - 15 working days

This book examines the essence of leadership, its characteristics and its ways in Asia through a cultural and philosophical lens. Using Asian proverbs and other quotes, it discusses leadership issues and methods in key Asian countries including China, India, Japan, Kazakhstan, Malaysia and Singapore. It also explores the leadership styles of various great Asian political and corporate leaders. Further, it investigates several unique Asian philosophies, such as Buddhism, Guan Yin, Confucianism, Ta Mo, Chinese Animal zodiac signs, Hindu Gods, the Samurai, the Bushido Spirit and Zen in the context of leadership mastery and excellence. Offering numerous examples of a potpourri of the skills and insights needed to be a good, if not a great, leader, this practical, action-oriented book encourages readers to think, reflect and act.

Megadeals (Hardcover): Johan Aberg, Christopher Engman Megadeals (Hardcover)
Johan Aberg, Christopher Engman
R1,171 Discovery Miles 11 710 Ships in 12 - 17 working days
Travel Marketing, Tourism Economics and the Airline Product - An Introduction to Theory and Practice (Hardcover, 1st ed. 2018):... Travel Marketing, Tourism Economics and the Airline Product - An Introduction to Theory and Practice (Hardcover, 1st ed. 2018)
Mark Anthony Camilleri
R3,970 Discovery Miles 39 700 Ships in 12 - 17 working days

This book provides a comprehensive introduction to travel marketing, tourism economics and the airline product. At the same time, it provides an overview on the political, socio-economic, environmental and technological impacts of tourism and its related sectors.This publication covers both theory and practice in an engaging style, that will spark the readers' curiosity. Yet, it presents tourism and airline issues in a concise, yet accessible manner. This will allow prospective tourism practitioners to critically analyze future situations, and to make appropriate decisions in their workplace environments. Moreover, the book prepares undergraduate students and aspiring managers alike with a thorough exposure to the latest industry developments. "Dr. Camilleri provides tourism students and practitioners with a clear and comprehensive picture of the main institutions, operations and activities of the travel industry." Philip Kotler, S.C. Johnson & Son Distinguished Professor of International Marketing, Kellogg School of Management, Northwestern University, Evanston/Chicago, IL, USA "This book is the first of its kind to provide an insightful and well-structured application of travel and tourism marketing and economics to the airline industry. Student readers will find this systematic approach invaluable when placing aviation within the wider tourism context, drawing upon the disciplines of economics and marketing." Brian King, Professor of Tourism and Associate Dean, School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hong Kong "The remarkable growth in international tourism over the last century has been directly influenced by technological, and operational innovations in the airline sector which continue to define the nature, scale and direction of tourist flows and consequential tourism development. Key factors in this relationship between tourism and the airline sector are marketing and economics, both of which are fundamental to the success of tourism in general and airlines in particular, not least given the increasing significance of low-cost airline operations. Hence, uniquely drawing together these three themes, this book provides a valuable introduction to the marketing and economics of tourism with a specific focus on airline operations, and should be considered essential reading for future managers in the tourism sector." Richard Sharpley, Professor of Tourism, School of Management, University of Central Lancashire, UK "The book's unique positioning in terms of the importance of and the relationships between tourism marketing, tourism economics and airline product will create a distinct niche for the book in the travel literature." C. Michael Hall, Professor of Tourism, Department of Management, Marketing and Entrepreneurship, University of Canterbury, Christchurch, New Zealand "A very unique textbook that offers integrated lessons on marketing, economics, and airline services. College students of travel and tourism in many parts of the world will benefit from the author's thoughtful writing style of simplicity and clarity." Liping A. Cai, Professor and Director, Purdue Tourism & Hospitality Research Center, Purdue University, West Lafayette, IN, USA "An interesting volume that provides a good coverage of airline transportation matters not always well considered in tourism books. Traditional strategic and operational issues, as well as the most recent developments and emerging trends are dealt with in a concise yet clear and rational way. Summaries, questions and topics for discussion in each chapter make it a useful basis for both taught courses or self-education." Rodolfo Baggio, Professor of Tourism and Social Dynamics, Bocconi University, Milan, Italy "This is a very useful introductory book that summarises a wealth of knowledge in an accessible format. It explains the relation between marketing and economics, and applies it to the business of airline management as well as the tourism industry overall." Xavier Font, Professor of Sustainability Marketing, School of Hospitality and Tourism Management, University of Surrey, UK and Visiting Professor, Hospitality Academy, NHTV Breda, Netherlands "This book addresses the key principles of tourism marketing, economics and the airline industry. It covers a wide range of theory at the same time as offering real-life case studies, and offers readers a comprehensive understanding of how these important industries work, and the underpinning challenges that will shape their future. It is suitable for undergraduate students as well as travel professionals, and I would highly recommend it." Clare Weeden, Principal Lecturer in Tourism and Marketing at the School of Sport and Service Management, University of Brighton, UK "In the current environment a grasp of the basics of marketing to diverse consumers is very important. Customers are possessed of sophisticated knowledge driven by innovations in business as well from highly developed technological advances. This text will inform and update students and those planning a career in travel and tourism. Mark Camilleri has produced an accessible book, which identifies ways to accumulate and use new knowledge to be at the vanguard of marketing, which is both essential and timely." Peter Wiltshier, Senior Lecturer & Programme Leader for Travel & Tourism, College of Business, Law and Social Sciences, University of Derby, UK "This contemporary text provides an authoritative read on the dynamics, interactions and complexities of the modern travel and tourism industries with a necessary, and much welcomed, mixture of theory and practice suitable for undergraduate, graduate and professional markets." Alan Fyall, Orange County Endowed Professor of Tourism Marketing, University of Central Florida, FL, USA

Autism Friendly Business - Serving Neurodiverse Customers (Paperback): Jennifer Percival Autism Friendly Business - Serving Neurodiverse Customers (Paperback)
Jennifer Percival
R1,211 Discovery Miles 12 110 Ships in 9 - 15 working days

All people should have access to all that is available in their community and beyond. Neurodiverse individuals often experience barriers when engaging with businesses, even when obstacles can be easily remedied. This book will provide business owners, leaders, managers, team members, and associates the tools to integrate strategies and techniques that will enhance neurodiversity and inclusion, improving the delivery of a quality experience and increasing a varied customer base.

Fundamentals of Business-to-Business Marketing - Mastering Business Markets (Hardcover, 2015 ed.): Michael Kleinaltenkamp,... Fundamentals of Business-to-Business Marketing - Mastering Business Markets (Hardcover, 2015 ed.)
Michael Kleinaltenkamp, Wulff Plinke, Ian Wilkinson, Ingmar Geiger
R2,554 R2,156 Discovery Miles 21 560 Save R398 (16%) Ships in 12 - 17 working days

This textbook gives a comprehensive overview of the key principles of business marketing. The reader will be introduced into methods and theories in order to understand business markets and marketing better. Not only are the principles of business marketing addressed, but also deep knowledge of organizational buying and market research on business markets. The book sets the stage for developing marketing programs for business markets in their different facets.

Creative Blindness (And How To Cure It) - Real-life stories of remarkable creative vision (Paperback): Dave Trott Creative Blindness (And How To Cure It) - Real-life stories of remarkable creative vision (Paperback)
Dave Trott
R464 R421 Discovery Miles 4 210 Save R43 (9%) Ships in 9 - 15 working days

Creativity is all around us. Not in art galleries. But on the train, at work, in the street outside, and in schools, hospitals and restaurants. Creative vision exists wherever people are. In this entertaining collection of real-life stories, Dave Trott applies his crystal clear lens to define what genuine creative vision looks like. It is problem solving, clarity of thought, seeing what others do not see, and removing complexity to make things as simple as you can. The timeless lessons revealed here can be applied in advertising, business and throughout everyday life. By seeing things differently, you can think differently, and change the world around you. Dave Trott shows you how.

Marketing to Older Consumers - A Handbook of Information for Strategy Development (Hardcover, New): George Moschis Marketing to Older Consumers - A Handbook of Information for Strategy Development (Hardcover, New)
George Moschis
R2,950 Discovery Miles 29 500 Ships in 10 - 15 working days

Marketers interested in designing effective strategies to tap the increasingly lucrative mature market presently must look for relevant information in several disciplines and need the background to translate it into a decision-making framework. This book systematically organizes information scattered among various fields of scientific inquiry; it interprets and presents information, making it easier for the busy decision maker to find out how older consumers behave and why. By presenting and interpreting relevant information in a marketing decision-making context, the book provides the bases for developing effective marketing strategies.

Next, the author discusses both specific and general aspects of behavior that have implications for marketing strategy. Specifically, the book helps the reader understand how changes in mental processes in late life might affect the way an older person responds to marketing stimuli, and how lifestyles of mature persons can form the bases for designing effective marketing strategies. Finally, the author discusses specific aspects of older consumers' consumption and behavior in the marketplace, including mass media use, expenditure and consumption patterns, shopping habits, product/service acquisition process, as well as behaviors following purchase. At the end of each chapter, the author outlines several implications of the material presented that will be of interest to marketers, retailers, advertisers, social workers, public policy makers, and students of human behavior. The book ends by summarizing key points, drawing conclusions, and making recommendations to various groups interested in serving the mature market. The results of hundreds of studies are reviewed and presented in such a way that they can be used by practitioners. The book begins with an examination of the older consumer market and its characteristics. Age-related changes in late life and theoretical explanations for them are discussed next to help the reader understand human behavior in general and consumer behavior in particular.

Ordinary Advertising (Hardcover): Mark Silveira Ordinary Advertising (Hardcover)
Mark Silveira
R860 Discovery Miles 8 600 Ships in 10 - 15 working days

For Cindy, Jamey, Rose and Bridget without whose love and encouragement I'd have never survived this business let alone had the chance to write about it.

Strategic E-Commerce Systems and Tools for Competing in the Digital Marketplace (Hardcover): Mehdi Khosrowpour Strategic E-Commerce Systems and Tools for Competing in the Digital Marketplace (Hardcover)
Mehdi Khosrowpour
R5,344 Discovery Miles 53 440 Ships in 12 - 17 working days

As financial systems migrate to a pervasive, online environment, business leaders and layman investors alike must adapt to changes in the market brought about by this new age of business. Strategic E-Commerce Systems and Tools for Competing in the Digital Marketplace advances the body of knowledge on electronic business and commerce with an in-depth look at the opportunities and concerns surrounding online business and finance. This cutting-edge reference aids business leaders, financial managers, investors, and consumers looking to build their portfolios and thrive in modern digital business environments.

Building Brand Value the Playboy Way (Hardcover): S. Gunelius Building Brand Value the Playboy Way (Hardcover)
S. Gunelius
R1,603 Discovery Miles 16 030 Ships in 10 - 15 working days

With $8000 and a dream to create a men's lifestyle magazine that he would like to read, Hugh Hefner put together the first issue of Playboy magazine on his kitchen table. Over half a century later, Playboy has grown to become one of most well known brands in the world, and Hefner remains the face of the brand and the ultimate brand champion.
Susan Gunelius uncovers how a brand associated with sex survived and thrived despite attacks from every direction, in an increasingly competitive market and jaded consumers. For over 50 years, Hugh Hefner has lived the Playboy brand promise, and Playboy has become one of the most recognized brands in the world. It's a fascinating story of determination, dedication and belief in a product. It's the story of brand building, brand value, brand longevity and the ultimate brand champion.

How to Brand Nations, Cities and Destinations - A Planning Book for Place Branding (Hardcover): T Moilanen, S Rainisto How to Brand Nations, Cities and Destinations - A Planning Book for Place Branding (Hardcover)
T Moilanen, S Rainisto
R2,043 Discovery Miles 20 430 Ships in 12 - 17 working days

Usually, a country brand is not focused, resulting in unsuccessful place branding. It is possible to successfully raise your national identity to the level of an attractive brand. Building a country brand is an investment, with strong positive returns. This book will guide you along the path to building a successful brand.

Skill - A Top-Producing Agent's Guide to Earning Unlimited Income (Paperback): David M Greene Skill - A Top-Producing Agent's Guide to Earning Unlimited Income (Paperback)
David M Greene
R674 R610 Discovery Miles 6 100 Save R64 (9%) Ships in 10 - 15 working days
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