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Books > Business & Economics > Business & management > Sales & marketing

Building a Successful Web App - A Businessperson's Guide to Making Websites do More (Hardcover): Paul J. Scott Building a Successful Web App - A Businessperson's Guide to Making Websites do More (Hardcover)
Paul J. Scott
R766 Discovery Miles 7 660 Ships in 10 - 15 working days
How to Lie with Charts - Fourth Edition (Hardcover, 4th How to Lie with Charts ed.): Gerald Everett Jones How to Lie with Charts - Fourth Edition (Hardcover, 4th How to Lie with Charts ed.)
Gerald Everett Jones
R1,564 R1,300 Discovery Miles 13 000 Save R264 (17%) Ships in 10 - 15 working days
Why No Money Down Real Estate Really Does Work (Hardcover): Ron Searcy Why No Money Down Real Estate Really Does Work (Hardcover)
Ron Searcy
R596 Discovery Miles 5 960 Ships in 12 - 17 working days

Most people fail to understand rate of return because, they confuse cash flow with, "making something on their money." They can't see their wealth building so, they think that they are not making anything.

In real estate, rate of return means the total amount earned and it includes but, not limited to cash flow. Some of your wealth may, for a short time, be invisible because, you don't actually have the green stuff in your hands. The amount of your rental income, after expenses, is your cash flow. This, however, is only part of your return for the year.

Digital Marketing (Paperback, 8th edition): Dave Chaffey, Fiona Ellis-Chadwick Digital Marketing (Paperback, 8th edition)
Dave Chaffey, Fiona Ellis-Chadwick
R2,210 Discovery Miles 22 100 Ships in 12 - 17 working days

Discover more about effective Digital Marketing strategies and practices, and expand your knowledge of the field, learning from the success stories of some of the biggest brands. Digital Marketing, 8th edition is a market-leading text, providing you with the most comprehensive guide to the strategies, techniques, and online trends that have transformed the way companies communicate with their consumer audiences today. The text, known for its clear structure and accessible content, offers you valuable insight into the main principles and aspects of Digital Marketing. The eighth edition has been comprehensively updated to help you learn more about the success factors of a digital marketing strategy, using key techniques in the area, including search, social media and content marketing, conversion optimisation, and marketing automation. It also introduces increased data-driven marketing techniques with many new examples covering digital analytics, artificial intelligence, and machine learning. This latest edition also links marketing theory with practical business experience to help you understand digital marketing in the real world through case studies from market-leading and cutting-edge companies such as ASOS, Spotify, and L'Oreal. Many useful features include self-assessment exercises and discussion questions to self-test your knowledge and understanding of the topics. With the 'Essential Digital Skills' boxes guiding you into developing key skills you will later need in the workplace, this leading textbook is a must-have guide for students and professionals. Pearson, the world's learning company.

Feminist Perspectives on Advertising - What's the Big Idea? (Hardcover): Dunja Antunovic, Li Chen, Janice Marie Collins,... Feminist Perspectives on Advertising - What's the Big Idea? (Hardcover)
Dunja Antunovic, Li Chen, Janice Marie Collins, Patricia G Davis, Grace Diabah; Edited by …
R3,392 Discovery Miles 33 920 Ships in 12 - 17 working days

This volume, edited by Kim Golombisky, applies an intersectional lens to advertising, focusing on gender, race, ethnicity, sexuality, disability, age, class, and nationality. Intersectional feminist perspectives on advertising are rare in the advertising industry, even as it faces pressure to reform. This anthology focuses on advertising messaging to follow up the professional practices covered in Feminists, Feminisms, and Advertising, edited by Kim Golombisky and Peggy Kreshel. In this new collection, contributors write from a variety of perspectives, including Black, African, lesbian, transnational, poststructuralist, material, commodity, and environmental feminisms. The authors also discuss the reproductive justice framework, feminist disability studies, feminist ethnography, feminist discourse analysis, and feminist visual rhetoric. Together, these scholars introduce big ideas for feminist advertising studies. The first section, titled "Historicize This!," includes work dealing with historicized analyses of advertising, ranging from more than a century of stereotypes about black women to early twentieth-century white women purchasing automobiles, all contextualized with women's complex relations with technologies from cars to Twitter. The second section, "Advertising Body Politics," groups work on topics related to body politics in advertising, including lesbians, disabled women, aging women, and Chinese "promotion girls." The third section, "Media Reps," revisits advertising representation in novel ways from operational definitions of race and advertising news about gay men to advertising twenty-first-century masculinities in Ghana and the United States. The last section, "Reproduction and Postfeminist Empowerment," ends the book with a selection of case studies on the advertising industry's cooptation and commodification of feminism, particularly in regressive postfeminist ideologies about women's reproductive health and mothering.

Strategic Deals in Emerging Capital Markets - Are There Efficiency Gains for Firms in BRIC Countries? (Hardcover, 1st ed.... Strategic Deals in Emerging Capital Markets - Are There Efficiency Gains for Firms in BRIC Countries? (Hardcover, 1st ed. 2020)
Irina Ivashkovskaya, Svetlana Grigorieva, Eugene Nivorozhkin
R4,862 Discovery Miles 48 620 Ships in 10 - 15 working days

The industrial development of emerging markets has been a powerful driver for mergers and acquisitions. The contributions collected in this book assess major M&A deals in the largest emerging capital markets (Brazil, Russia, India, China) and their role in shareholder value creation in the markets' specific business environments. In addition, the book explores various dimensions of M&A deals in order to summarize the main trends in corporate control markets in the largest emerging countries, and how they differ from those in developed countries; to identify deal-performance relationships and the determinants of success or failure; to reveal the drivers for the premium in M&A deals; and to capture market responses to different M&A strategies. By doing so, the book makes a significant contribution to the literature, which has to date largely focused on developed markets.

Luxury Fashion Retail Management (Hardcover, 1st ed. 2017): Tsan-Ming Choi, Bin Shen Luxury Fashion Retail Management (Hardcover, 1st ed. 2017)
Tsan-Ming Choi, Bin Shen
R6,031 Discovery Miles 60 310 Ships in 12 - 17 working days

Using various research methodologies, such as reviews, case studies, analytical modeling and empirical studies, this book investigates luxury fashion retail management and provides relevant insights, which are beneficial to both industrialists and academics. Readers gain an understanding of luxury fashion retailing, including proper operations and strategic management, which now are the most crucial items on the luxury fashion industry's senior management agenda.

NonProfit NonMarketing (Hardcover): Mark Mathis NonProfit NonMarketing (Hardcover)
Mark Mathis
R820 Discovery Miles 8 200 Ships in 10 - 15 working days

Just because you are a nonprofit does not mean that you can ignore marketing. Marketing impacts every aspect of your organization from your fundraising and friend-raising to your community credibility and relevancy. This book provides you with the fuel to quick-start your marketing efforts-public relations, golf outings, advertising, guerilla marketing techniques, Web sites and so much more. So before you hire another marketing director you need to read Nonprofit NonMarketing. In short order this book will have you creating a brand image that is sure to propel your organization for years to come.

Artificial Intelligence for Customer Relationship Management - Solving Customer Problems (Hardcover, 1st ed. 2021): Boris... Artificial Intelligence for Customer Relationship Management - Solving Customer Problems (Hardcover, 1st ed. 2021)
Boris Galitsky
R4,700 Discovery Miles 47 000 Ships in 12 - 17 working days

The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field of Customer Relationship Management with the focus of solving customer problems. We design a system that tries to understand the customer complaint, his mood, and what can be done to resolve an issue with the product or service. To solve a customer problem efficiently, we maintain a dialogue with the customer so that the problem can be clarified and multiple ways to fix it can be sought. We introduce dialogue management based on discourse analysis: a systematic linguistic way to handle the thought process of the author of the content to be delivered. We analyze user sentiments and personal traits to tailor dialogue management to individual customers. We also design a number of dialogue scenarios for CRM with replies following certain patterns and propose virtual and social dialogues for various modalities of communication with a customer. After we learn to detect fake content, deception and hypocrisy, we examine the domain of customer complaints. We simulate mental states, attitudes and emotions of a complainant and try to predict his behavior. Having suggested graph-based formal representations of complaint scenarios, we machine-learn them to identify the best action the customer support organization can chose to retain the complainant as a customer.

Legal and Economic Regulation in Marketing - A Practitioner's Guide (Hardcover): Ray O. Werner Legal and Economic Regulation in Marketing - A Practitioner's Guide (Hardcover)
Ray O. Werner
R2,909 Discovery Miles 29 090 Ships in 10 - 15 working days

Legal and economic regulation now affects virtually every aspect of the modern business environment, particularly the broad range of responsibilities that fall within the domain of marketing. Because of the complexity of the regulatory framework, marketing executives may depend heavily on legal specialists for guidance concerning laws and regulations that affect their company's operations. This book provides marketing planners and managers with both the basics and the specifics needed for effective decision making in this area. Based on the author's expertise and first-hand experience in the business regulatory field, "Legal and Economic Regulation in Marketing" will enable the marketing executive to assess the potential impact of laws and government regulations and thus avoid administrative tie-ups and costly mistakes.

Following a discussion of the goals of marketing organization, Werner looks at how existing federal laws condition and control the environment in which executives carry out marketing functions. He next examines the legal regulation of specific marketing operations, including pricing, methods of distribution, promotion and product characteristics, and procedures affecting marketing. In addition to describing the relevant statutes and agency standards, Professor Werner explains the implications of specific court decisions and administrative rulings. The author concludes with shrewd speculation on future trends in legal and regulatory controls and how these will affect marketing decision making and the business environment as a whole. An invaluable resource for the executives or students of marketing, this volume offers clear, practical guidance on functioning within the legal and regulatory constraints of the modern marketplace.

Globalization of Indian Industries - Productivity, Exports and Investment (Hardcover, 1st ed. 2016): Filip De Beule, K.... Globalization of Indian Industries - Productivity, Exports and Investment (Hardcover, 1st ed. 2016)
Filip De Beule, K. Narayanan
R3,595 Discovery Miles 35 950 Ships in 12 - 17 working days

This book focuses on Indian manufacturing industries and analyses the impact of inward foreign direct investment on the domestic sector on the one hand, and exports and outward foreign direct investment by Indian companies on the other. Although the emphasis is mostly general, specific industries, such as the automotive industry or the wind energy sector are also explored. The differences between low and high technology industries are also addressed. In terms of theoretical setting and analysis, the book draws both from international business and industrial organization literature. The various characteristics of Indian industries, such as the determinants and impacts of R&D, the effects of spillovers, the drivers of productivity and technical efficiency are thoroughly researched employing appropriate quantitative methodologies that are relevant to the specific domain and topic under investigation. The book also focuses on the bearing of policy on promoting manufacturing industries in India and is therefore of interest to researchers, industrialists and policy makers alike.

Eccentric Marketing - Awakening the Arab Business World to the Benefits of Branding (Hardcover): Said A. Baaghil Eccentric Marketing - Awakening the Arab Business World to the Benefits of Branding (Hardcover)
Said A. Baaghil
R526 Discovery Miles 5 260 Ships in 12 - 17 working days

In "Eccentric Marketing," marketing strategist and entrepreneur Said A. Baaghil outlines the framework for a forward-thinking new consumer model aimed at transforming the way products and services are marketed in the Middle East. Baaghil illustrates how modern-day CEOs of Middle Eastern corporations must radically alter their traditional marketing programs in order to survive the new global economy.

Using real-world examples, "Eccentric Marketing" analyzes the marketing failures and successes of companies operating in the Middle East and makes a convincing argument about their vital need to implement consumer-based marketing. Baaghil also demonstrates how many common character faults of Middle Eastern CEOs can not only damage a brand, but ultimately lead to its complete demise.

"Eccentric Marketing" details the current market reality for small- to medium-sized companies in the Middle East and explains why most of these companies fail when promoting their products in the Western world. Drawing from actual business cases in Saudi Arabia, Baaghil proves that companies must learn how to instill their brand permanently in the consumer consciousness in order to survive and thrive.

Baaghil's visionary concepts for building and integrating a powerful brand make "Eccentric Marketing" the must-have marketing guide for leading-edge companies operating in the Middle East.

16 Stories that Sell Memberships (Hardcover): Gabriel Aluisy 16 Stories that Sell Memberships (Hardcover)
Gabriel Aluisy; Contributions by Patrick Fereday; Cover design or artwork by Richard Jibaja
R681 Discovery Miles 6 810 Ships in 10 - 15 working days
Sustainable Fashion: Consumer Awareness and Education (Hardcover, 1st ed. 2019): Subramanian Senthilkannan Muthu Sustainable Fashion: Consumer Awareness and Education (Hardcover, 1st ed. 2019)
Subramanian Senthilkannan Muthu
R2,941 Discovery Miles 29 410 Ships in 10 - 15 working days

This book uses case studies to discuss consumer awareness of and education on sustainable fashion. It highlights how some textile brands have started using consumer awareness tags to educate consumers on the use of their products (e.g. which machine cycle and temperature they should use to wash their products, as well as the best drying conditions in terms of environmental sustainability). Consumer awareness of and knowledge on sustainable fashion is the crux of customer-centric sustainability, and several NGOs and even brands have started taking essential steps to promote this.

Strategy and Management of Industrial Brands - Business to Business - Products and Services (Hardcover): Philippe Malaval Strategy and Management of Industrial Brands - Business to Business - Products and Services (Hardcover)
Philippe Malaval
R2,662 Discovery Miles 26 620 Ships in 12 - 17 working days

Strategy and Management of Industrial Brands is the first book devoted to business-to-business products and services.

Looking at numerous companies, this book defines two brand objectives that are specific to the industrial and service sectors and which must be added to the traditional functions of branding: the minimization of risk as perceived by buyers, and the facilitation of the customer company's performance by the supplier brand.

Different ways of classifying brands are suggested, providing a better understanding of brand strategies adopted by business-to-business companies, as well as new concepts such as brand printability', visibility', and purchaseability'.
Five major brand categories are dealt with in separate chapters:
-entering goods brands;
-intermediary equipment goods brands;
-equipment goods brands;
-business-to-business service brands; and
-industrial distributor brands.

From a practical point of view, the aim of the book is to address the main concerns of managers: How to create and protect brands? What type of visual identity is appropriate? How to manage international brands?
An analysis of 1,500 industrial brands as well as 40 case studies are included in this book. These brands are used in both the industrial (automotive, building, aeronautics, IT, etc.) and consumer sectors (clothing, electronics, food packaging, telecommunications, etc.).

This book has been written for professors and students of universities and business schools, as well as managers and people working in industry or the service sector.

Re-Thinking Organic Food and Farming in a Changing World (Hardcover, 2015 ed.): Bernhard Freyer, Jim Bingen Re-Thinking Organic Food and Farming in a Changing World (Hardcover, 2015 ed.)
Bernhard Freyer, Jim Bingen
R3,448 R2,170 Discovery Miles 21 700 Save R1,278 (37%) Ships in 12 - 17 working days

This book is based on the assumption that "organic has lost its way". Paradoxically, it comes at a time when we witness the continuing of growth in organic food production and markets around the world. Yet, the book claims that organic has lost sight of its first or fundamental philosophical principles and ontological assumptions. The collection offers empirically grounded discussions that address the principles and fundamental assumptions of organic farming and marketing practices. The book draws attention to the core principles of organic and offers different clearly articulated and well-defined conceptual frameworks that offer new insights into organic practices. Divided into five parts, the book presents new perspectives on enduring issues, examines standards and certification, gives insights into much-discussed and additional market and consumer issues, and reviews the interplay of organic and conventional farming. The book concludes with a framework for rethinking ethics in the organic movement and reflections on the positioning of organic ethics.

Health and Wellness Tourism - Emergence of a New Market Segment (Hardcover, 2015 ed.): Marta Peris-Ortiz, Jose Alvarez-Garcia Health and Wellness Tourism - Emergence of a New Market Segment (Hardcover, 2015 ed.)
Marta Peris-Ortiz, Jose Alvarez-Garcia
R4,286 Discovery Miles 42 860 Ships in 12 - 17 working days

This book aims to contribute to the literature and aid in developing a theoretical and practical framework in the area of health and wellness tourism. With contributions and research from different countries using a practical approach, this book is an essential source for students, researchers and managers in the health and wellness tourism industry. Recently, there has been an increased interest in health and wellness due to greater life expectancy, aging populations, increasing levels of stress among others. In this context, the concepts of health, wellness, beauty, relaxation, and tourism can be combined to satisfy the needs of people seeking better quality-of-life. This has given rise to health and wellness tourism, a new market segment that contributes to employment and economic growth in the new economy. Health and wellness tourism involves two aspects: therapeutics, which seeks to cure certain diseases; and relaxation and leisure. As an alternative to traditional tourism, health and wellness tourism provides a new means of achieving regional and local development from a demographic, social, environmental and economic point-of-view. It contributes to tourist destinations' economic growth, acting as a pillar to support other complementary activities. In short, health and wellness tourism contributes to employment growth and regional wealth, contributes to tourism seasonality, promotes quality in tourism destinations, helps create new tourist services with high value, promotes establishment of international cooperation networks, and yields a number of additional benefits. Featuring a variety of programs and initiatives from different regions, with an emphasis on thermal and thalassotherapy establishments, this volume sheds light on this emerging market segment and its implications for economic and policy development.

Secrets of Success in Brand Licensing (Hardcover): Andrew Levy, Judy Bartkowiak Secrets of Success in Brand Licensing (Hardcover)
Andrew Levy, Judy Bartkowiak
R734 Discovery Miles 7 340 Ships in 10 - 15 working days
Firm Competitive Advantage Through Relationship Management - A Theory for Successful Sustainable Growth (Hardcover, 1st ed.... Firm Competitive Advantage Through Relationship Management - A Theory for Successful Sustainable Growth (Hardcover, 1st ed. 2021)
Bartosz Deszczynski
R996 Discovery Miles 9 960 Ships in 12 - 17 working days

Relationship management (RM) is an essential part of business, but its success as a business model can be hard to measure, with some firms embracing a model that is truly relationship-orientated, while others claim to be relationship-orientated but in fact prefer transactional short-term gain. This open access book aims to develop a mid-range theory of relationship management, examining truly relationship-orientated firms to discover not only what qualities these firms have that make them successful at the RM model, but also what benefits this model has for the firm. It addresses questions like how RM-mature companies achieve and sustain competitive advantage, and what determines the scale and scope of these firms, illustrating with case studies. This book will be of interest to scholars studying leadership and strategy, especially those interested in relationship management, business ethics and corporate social responsibility. It will also be of interest to professionals looking to develop their understanding of relationship management.

Distribution Strategy - The BESTX (R) Method for Sustainably Managing Networks and Channels (Hardcover, 1st ed. 2019): Livio... Distribution Strategy - The BESTX (R) Method for Sustainably Managing Networks and Channels (Hardcover, 1st ed. 2019)
Livio Moretti
R1,947 R1,311 Discovery Miles 13 110 Save R636 (33%) Ships in 12 - 17 working days

This unique book helps business executives to improve their company's business performance by showing how to build an effective and future-proof distribution channel, and adopt effective commercial policies and value-based pricing strategies. For the first time, an ex-McKinsey consultant and general manager reveals the methodology adopted by successful Fortune 100 multinationals, offering readers a concise, informative and pragmatic guide to the core principles, with an abundance of concrete examples and visual frameworks. Every good business manager needs to have a microscope on one eye and a telescope on the other eye - this practical, easy to follow book, anchored in solid analytic principles, allows for fast and solid transitions between diagnosis, long-term strategic thinking, and short-term execution. Bruno Barcelos, General Manager Sandoz, a Novartis Company

Marketing Communications (Paperback, 9th edition): Chris Fill, Sarah Turnbull Marketing Communications (Paperback, 9th edition)
Chris Fill, Sarah Turnbull
R2,333 R2,129 Discovery Miles 21 290 Save R204 (9%) Ships in 12 - 17 working days

Get a solid grasp of the methods, processes, and issues surrounding marketing communications and develop your career with an industry-leading text that blends theory with contemporary marketing practice. Marketing Communications, 9th edition by Fill and Turnbull is the leading text that introduces you to the key topics of the subject. Ideal for undergraduate and postgraduate students in Marketing and related fields, this textbook guides you through the processes and actions of engaging audiences with brands, products, and services, from theory to practice. From introducing the subject and setting learning expectations to analysing and interpreting consumer behaviour, this latest edition follows a clear, streamlined structure that focuses on the strategic and tactical aspects of how brands engage audiences. With an approachable style and language that is easy to understand, the text delivers a rich blend of academic and practitioner materials that will help you understand the complexities of marketing communications. The book includes examples of contemporary, innovative marketing practices drawn from some of the world's leading brands and agencies, allowing you to explore the theories and ideas and acquire critical insight into the marketing communications landscape. The plethora of useful features and examples will encourage you to discuss and consider multiple interpretations around the major topics, providing you with the tools you need to develop your career in the field. Marketing Communications is recognised as the authoritative text for professional courses such as The Chartered Institute of Marketing and is supported by the Institute of Practitioners in Advertising.

In Search of the Two-Handed Economist - Ideology, Methodology and Marketing in Economics (Hardcover, 1st ed. 2016): Craig... In Search of the Two-Handed Economist - Ideology, Methodology and Marketing in Economics (Hardcover, 1st ed. 2016)
Craig Freedman
R3,758 Discovery Miles 37 580 Ships in 12 - 17 working days

For the economics profession, issues of marketing and ideology have often been reduced to the status of 'the love that dare not speak its name'. This volume brings these issues out of the closet and examines what effect, if any, these factors have in shaping the contours of the discipline. The way in which economists face policy issues is in part driven, even if only subconsciously, by unacknowledged ideological concerns and the increasing need to sell one's theories, views and policies in a frustratingly competitive academic market. In seven carefully and provocatively granulated chapters, the volume raises possible implications of these marketing and ideological imperatives by approaching the problem from a number of surprising and irreverent directions. Though unfortunately, in its irrevocable denouement the text proves incapable of creating anything resembling a life changing experience let alone coming to any definite and irrefutable conclusions. Like life itself, economics is full of uncertainties and uncontrollable difficulties.

Marketing Semiotics - Signs, Strategies, and Brand Value (Hardcover): Laura R. Oswald Marketing Semiotics - Signs, Strategies, and Brand Value (Hardcover)
Laura R. Oswald
R3,353 Discovery Miles 33 530 Ships in 12 - 17 working days

Everyday consumers buy into the concept of brands and their associated meanings--the perception of quality, a symbolic relationship, a vicarious experience, or even a sense of identity. Marketing Semiotics suggests that the extent to which consumers recognize, internalize, and relate to brand meanings is not only an academic question. These meanings contribute to "brand equity," the financial value of intangible brand benefits that exceed the use value of goods, and impacts upon a firm's financial performance. Therefore, the management of brand equity demands first and foremost the management of brand meanings, or semiotics.
The book uses structural semiotics, a discipline that extends the laws of structural linguistics to the analysis of verbal, visual, and spatial sign systems, to shed light on the cultural codes and discourse of brands. It proposes that semiotic research should form the cornerstone of brand equity management, since brands rely so heavily on sign systems that contribute to profitability by distinguishing brands from simple commodities, from competitors, and engaging consumers in the brand world.
The book includes dozens of global business cases where semiotics has been used to refocus, reposition, or extend the brand to new products, customers, and markets. Drawing upon twenty years of academic and consulting experience, the book provides actionable direction for steering brands through technological and cultural change, differentiating brands in the competitive environment, and counteracting the natural depletion of brand meaning over time.

#sellout - How a Great Experience Can Help You #SELLOUT of Your Product (Hardcover): Kory Angelin #sellout - How a Great Experience Can Help You #SELLOUT of Your Product (Hardcover)
Kory Angelin
R715 Discovery Miles 7 150 Ships in 10 - 15 working days
Marketing-Woerterbuch / Marketing Dictionary - Deutsch-Englisch, Englisch-Deutsch / German-English, English-German (Hardcover,... Marketing-Woerterbuch / Marketing Dictionary - Deutsch-Englisch, Englisch-Deutsch / German-English, English-German (Hardcover, Reprint 2011)
Wolfgang J. Koschnick
R3,633 Discovery Miles 36 330 Ships in 12 - 17 working days

Dieses Woerterbuch knupft unmittelbar an das Standard-Woerterbuch fur Werbung, Massenmedien und Marketing/Standard Dictionary of Advertising, Mass Media and Marketing an. Es unterscheidet sich von dem Vorgangerwerk dadurch, dass die Begriffe erganzt und erweitert wurden. Zu jedem Begriff finden sich die in der Marketingpraxis gangigen UEbersetzungen zusammen mit einer kurzen Begriffsdefinition und/oder Erlauterung. Damit wird es den Bedurfnissen von Nutzern in der Praxis gerecht, die hier verlassliche UEbersetzungen und pragnante Begriffserklarungen in einem Satz finden.

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