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Books > Business & Economics > Business & management > Sales & marketing

The Professional Sales Warrior - Learn How to Sell with Passion and Creativity and Discover the Powerful Secrets of Highly... The Professional Sales Warrior - Learn How to Sell with Passion and Creativity and Discover the Powerful Secrets of Highly Successful Sales People (Hardcover)
Gary P. Landreman
R693 Discovery Miles 6 930 Ships in 10 - 15 working days

Gary Landreman, Author of "Cracking the Code of Success" brings you "The Professional Sales Warrior" Learn how to Sell with Passion and Creativity. Discover the Secrets of Highly Successful Sales People and how You can become a Professional Sales Warrior and Increase Your Sales and Commission Checks! Learn: * Communication & Listening Skills * Prospecting Techniques * How to Open Effectively * Time Management Skills * Cold Calling Techniques * How to Handle Objections * Goal Setting and Achieving * The Top 10 Closing Techniques * How to be an Effective Sales Manager Only a small percentage of Sales People become Highly Successful. This book gives you a Blueprint on how You can Achieve Elite Status in the Selling Profession and how You can become a Top Performer and a Professional Sales Warrior!

The Whole Marketer - How to become a successful and fulfilled marketer (Paperback): The Whole Marketer - How to become a successful and fulfilled marketer (Paperback)
R438 R359 Discovery Miles 3 590 Save R79 (18%) Ships in 12 - 19 working days

As marketing roles continue to evolve, expand and embrace the complexities of the modern world of business, marketers are under increasing pressure to perform as individuals and teams. The Whole Marketer argues that now is the time to take stock of technical skills required, examine the latest thinking, identify capability gaps and discover how to be fulfilled in a professional context and as a human. Abigail Dixon looks at the functions of a marketing team through a lens of personal development. Her rich experience comes from leading marketing teams, and training hundreds of marketers at varied stages of their career to achieve formal qualifications. The book will help marketers to be a better version of themselves tomorrow.

Management and Governance of Networks - Franchising, Cooperatives, and Strategic Alliances (Hardcover, 1st ed. 2017): George W.... Management and Governance of Networks - Franchising, Cooperatives, and Strategic Alliances (Hardcover, 1st ed. 2017)
George W. J. Hendrikse, Gerard Cliquet, Thomas Ehrmann, Josef Windsperger
R5,645 Discovery Miles 56 450 Ships in 10 - 15 working days

This book highlights cutting-edge research in the economics and management of networks as an interdisciplinary field, offering new theoretical, empirical and practical perspectives on the management, governance, ownership and control of cooperatives, franchising networks and strategic alliances. Further, it presents a strategic group perspective on franchisers and discusses both social entrepreneurship issues in franchising and franchising strategies for Indigenous entrepreneurship in Australia. Lastly, it offers a dynamic capabilities approach to alliance portfolio management and analyses the antecedents of the transitions taking place in the lifecycles of alliances.

Magnify Your Impact - Powering Profit with Purpose (Hardcover): Maggie Z Miller, Hannah Nokes Magnify Your Impact - Powering Profit with Purpose (Hardcover)
Maggie Z Miller, Hannah Nokes
R702 R634 Discovery Miles 6 340 Save R68 (10%) Ships in 10 - 15 working days
International Consumer Behavior - Its Impact on Marketing Strategy Development (Hardcover): A.Coskun Samli International Consumer Behavior - Its Impact on Marketing Strategy Development (Hardcover)
A.Coskun Samli
R2,761 Discovery Miles 27 610 Ships in 10 - 15 working days

Samli sets a foundation for analyzing the impact of culture on behavior and how this impact may vary in different cultures. By understanding consumer behavior patterns in different world markets, international marketers can serve the special needs of international consumers. Cultures can be grouped and their impact on the consumer behavior can be detected. Understanding consumer behavior in different culture groups is the foundation of international marketing success.

In this bold first effort to assimilate the knowledge about international consumers, Professor Samli asserts that international consumer behavior is not just a simple extension of our knowledge about American consumer behavior. Rather, it is primarily culture-driven. Whereas culture is a given in studying consumer behavior in the West or in North America, foreign cultures must be understood before parameters of international consumer behavior patterns can be established. Understanding these patterns is the essence of successful international marketing. This orientation explains why successful marketing plans must be different in different world markets and that these markets are not at all homogeneous. Successful international marketing plans must dwell primarily on differences rather than similarities among international consumers. The key aspects of behavior patterns are connected to marketing plans throughout the book.

Social class, hierarchy of needs, and formal and informal group memberships play quite different roles within the given constraints of culture. As a result, involvement, learning, and experiences of the individual form differently in different world markets. This process needs to be deciphered and understood so that adequate communication is established with consumers everywhere. Both marketing scholars and marketing practitioners need to understand that marketing plans around the world should be keyed to consumer needs and behavior patterns. These are the essence of competitive advantage.

Eurasian Business Perspectives - Proceedings of the 25th Eurasia Business and Economics Society Conference (Hardcover, 1st ed.... Eurasian Business Perspectives - Proceedings of the 25th Eurasia Business and Economics Society Conference (Hardcover, 1st ed. 2020)
Mehmet Huseyin Bilgin, Hakan Danis, Ender Demir, Meltem S. Ucal
R4,406 Discovery Miles 44 060 Ships in 10 - 15 working days

This volume of Eurasian Studies in Business and Economics presents selected theoretical and empirical papers from the 25th Eurasia Business and Economics Society (EBES) Conference, held in Berlin, Germany, in May 2018. Covering diverse areas of business and management from different geographic regions, the book focuses on current topics such as consumer engagement, consumer loyalty, travel blogging, and AirBnB's marketing communication strategy, as well as healthcare project evaluation and Industry 4.0. It also includes related studies that analyze accounting and finance aspects like bank reliability and the bankruptcy risks of equity crowdfunding start-ups.

Digital Marketing and Social Media Strategies for Tourism and Hospitality Organizations (Hardcover): Ahmet Ozturk, Murat Hancer Digital Marketing and Social Media Strategies for Tourism and Hospitality Organizations (Hardcover)
Ahmet Ozturk, Murat Hancer
R3,320 Discovery Miles 33 200 Ships in 12 - 19 working days

* Explores the most effective digital marketing strategies and campaigns * Investigates the current status of digital marketing and social media utilization by both travellers and service providers * Provides a view to the future of future digital marketing and social media research trends Digital marketing and online social media platforms have become the cornerstones to the success of places and accommodation. This edited volume investigates the current status of digital marketing and social media utilization by both travellers and service providers and explores future digital marketing and social media research trends. Part of the Advances in Tourism Marketing Series - a series of cutting-edge research-informed edited books that introduce the reader to a range of contemporary marketing phenomena in the domain of travel and tourism. Series editors: Alan Fyall, UCF, USA, Metin Kozak, Dokuz Eylul University, Turkey and Antonia Correia, Universidade do Algarve, Portugal.

Electronic Commerce - Opportunity and Challenges (Hardcover, illustrated edition): Syed Mahbubhur Rahman, Mahesh S Raisinghani Electronic Commerce - Opportunity and Challenges (Hardcover, illustrated edition)
Syed Mahbubhur Rahman, Mahesh S Raisinghani
R2,172 Discovery Miles 21 720 Ships in 10 - 15 working days

With electronic commerce growing exponentially, staying competitive through an effective e-business strategy is a tough challenge. Electronic commerce represents one of the most promising directions for generating competitive advantage at the micro level of the organization and for increasing productivity at the macro level of the economy. This is a study of the critical fundamental elements that could impact a user's perception of business-to-business and business-to-consumer electronic commerce. It examines key components and concepts of e-commerce, evaluating the critical success factors of global e-commerce, the economics of e-commerce, and the practical issues involved with e-commerce in various applications.

Commitment-Led Marketing - The Key to Brand Profits is in the Customer's Mind (Hardcover): J. Hofmeyr Commitment-Led Marketing - The Key to Brand Profits is in the Customer's Mind (Hardcover)
J. Hofmeyr
R1,415 Discovery Miles 14 150 Ships in 12 - 19 working days

Keeping and gaining market share is what most business strive for in the race to make brands profitable. In a hugely competitive world, customer loyalty has become a key area for concern.
What would happen if you could go one step further and identify not just those customers who are loyal to your brand, but those who are truly committed to your product or service? This book helps you to do just that.
More that ten years ago, Jannie Hofmeyr and Butch Rice created something called The Conversion Model - a technique that analyses the degree of a person's psychological commitment to anything and everything.
Marketers will be able to gain a strategic advantage within their market if they implement the thinking, tools and strategies outlines in this book.
"After years of using customer satisfaction measures I was extremely frustrated at the lack of correlation between satisfaction and subsequent customer defection rates. The measurement of commitment, via The Conversion Model provided the vital link I had been looking for." Alan Gilmour, Brand and Marketing Director, Lloyds TSB
"The Conversion Model enabled us to establish real insight into loyalty and we effectively fused it with a segmentation process. This has allowed us to really grapple with the core market dynamics and establish key marketing objectives in an increasingly competitive and diverse marketplace..." Mark Horton, Group Head of Marketing, Northcliffe Newspaper Group
"Since I first came across the Conversion Model back in 1990, I have always found it was the perfect tool for measuring the health of brands I've worked on..." David V. Spangler, Director, The Council for Marketing and opinion Research (MCMOR) and former Research Director of Levi Strauss Co
"The Conversion Model is a compelling strategic marketing tool that offers a true understanding of institutional investor behaviour. It is a predictive indicator of potential market share gains and losses with a phenomenal degree of precision." Patricia Toney, Manager, Marketing research, Chicago Board of Trade
"To grow a business, convert customers to your offering and then keep them committed....a very powerful answer is in this book." John Deighton, Professor of Business Admininstration, Harvard Business School
"Using the Conversion Model has given us significant insights into brand choice across a range of countries and cultures......The added dimension of commitment has allowed us to understand more comprehensively what is in the mind of our consumers - a real plus in terms of giving us the competitive edge." Janett Edelberg, Joseph E. Seagram & Sons

The Industrial (Marketing) Revolution - How Technology Changes Everything for the Industrial Marketer (Hardcover): Jared R.... The Industrial (Marketing) Revolution - How Technology Changes Everything for the Industrial Marketer (Hardcover)
Jared R. Fabac
R667 R600 Discovery Miles 6 000 Save R67 (10%) Ships in 10 - 15 working days

The industrial marketing sector-also known as business-to-business marketing- continues to rely on traditional advertising, marketing, and promotions to reach customers. But the old ways don't work anymore, and it's time to revolt. Jared R. Fabac, a renowned marketing expert, outlines the new technology, tools, and platforms that can help you participate in the revolution. He also outlines the dire consequences that could befall the companies that cling to the ways of the past. In this guidebook, you'll learn how to Transform your marketing for today's audience; Get found by the buyers you target; Convert more prospects in shorter time; Put your lead generation efforts on autopilot

New technology, social media and other marketing and promotion platforms demand that companies in the industrial sector not only keep up with, but surpass their competition in this new environment. Putting your head in the sand while business deteriorates or doubling down on old methods won't help you beat competitors and remain relevant. You can only do that by recognizing that technology is here to stay and deciding to join "The Industrial (Marketing) Revolution."

F.I.R.E.F.L.Y. - Consultative Engagement (Hardcover): Regina Chua F.I.R.E.F.L.Y. - Consultative Engagement (Hardcover)
Regina Chua
R755 Discovery Miles 7 550 Ships in 10 - 15 working days
Green Marketing - A Case Study of the Sub-Industry in Turkey (Hardcover, 1st ed. 2016): A Kirgiz Green Marketing - A Case Study of the Sub-Industry in Turkey (Hardcover, 1st ed. 2016)
A Kirgiz
R1,873 Discovery Miles 18 730 Ships in 12 - 19 working days

Green Marketing examines the concept of 'Green Marketing' using examples from Turkey and the rest of the world. The book examines Sa-ba Inc. as a case study which is among the pioneering enterprises in Turket's automative sub-industy and its green marketing strategies.

Consumer Behaviour and Sustainable Fashion Consumption (Hardcover, 1st ed. 2019): Subramanian Senthilkannan Muthu Consumer Behaviour and Sustainable Fashion Consumption (Hardcover, 1st ed. 2019)
Subramanian Senthilkannan Muthu
R2,855 Discovery Miles 28 550 Ships in 10 - 15 working days

This book analyses the importance of consumer behaviour in sustainable fashion and consumption. Consumer behaviour plays a major role in sustainability, and when it comes to textile products, a number of studies have shown that for certain product categories, consumer behaviour during use and disposal stages influences the entire life cycle impacts of the product more than the raw material and manufacturing stages. However green the production, the overall sustainability of a product depends on the consumers who use and dispose of it.

The Micro-Influencer's Brand Partnership Bible - Grow Your Income, Following & Brand (Hardcover): Ashleigh Warren The Micro-Influencer's Brand Partnership Bible - Grow Your Income, Following & Brand (Hardcover)
Ashleigh Warren
R718 R639 Discovery Miles 6 390 Save R79 (11%) Ships in 10 - 15 working days
Political Marketing and Management in Ghana - A New Architecture (Hardcover, 1st ed. 2017): Kobby Mensah Political Marketing and Management in Ghana - A New Architecture (Hardcover, 1st ed. 2017)
Kobby Mensah
R2,102 Discovery Miles 21 020 Ships in 12 - 19 working days

This book focuses on the emergence of new frames of political engagement underpinned by concepts in marketing, management, and organisation. It goes beyond political electioneering and campaigning and considers business theories such as market research, segmentation, social media, brand architecture, and human resources. With contributions from a range of skilled experts, Political Marketing and Management in Ghana emphasises and provides insights on the symbols-oriented approach of political campaigning in Africa, and distinguishes this from the technology-driven process of the west. Offering a total understanding of African politics and its supply and demand interactivity between key actors, this book is of great use to academics interested in political science, communications, marketing, and business and management.

Sport, Promotional Culture and the Crisis of Masculinity (Hardcover, 1st ed. 2017): Sarah Gee, Steven Jackson Sport, Promotional Culture and the Crisis of Masculinity (Hardcover, 1st ed. 2017)
Sarah Gee, Steven Jackson
R2,699 Discovery Miles 26 990 Ships in 12 - 19 working days

This book captures the contested terrain of contemporary masculinity and explores a range of conceptualisations, with a specific focus on the role of the media and promotional culture within the context of sport. Asking whether sport is the final frontier of masculinity in society, the book focuses on how the production and representation of sport-related advertising and marketing contribute to the shifting and contested nature of masculinity and its alleged crisis. Drawing upon conceptual and empirical examples spanning across sport celebrity, professional sport leagues, beer advertising and indigenous cultures, the authors explore the links between sport, masculinity, promotional and consumer culture. Collectively, the chapters illustrate how advertising and promotional campaigns continue to circulate representations of particular forms of hegemonic masculinity while also accommodating new forms. Sport, Promotional Culture and the Crisis of Masculinity will be of interest to students and scholars in the fields of sociology of sport, media studies, marketing, gender and masculinity studies.

Understanding Branding in Higher Education - Marketing Identities (Hardcover, 1st ed. 2018): Anthony Lowrie Understanding Branding in Higher Education - Marketing Identities (Hardcover, 1st ed. 2018)
Anthony Lowrie
R4,145 Discovery Miles 41 450 Ships in 12 - 19 working days

This book provides a critical theory of branding in higher education. The author argues for a higher education for all and positions higher education as a human right necessary for the well-being of citizens and democracy. Firstly, the book introduces the concept of desire as an underpinning for brand theory. The author then uses an explication of the concept of relevance linked with desire to further our understanding of higher education as an emancipatory project. Chapter 4 explores brand identity, which is shown to be a retroactive investment of naming. Mathemes are used to illustrate the theory of naming in identity formation. Finally, the author also examines the idea of the liberal arts and provides an ethnographic and critical discourse analysis of the liberal arts college.

Selling by the Numbers (Hardcover): Jason C. Miller Selling by the Numbers (Hardcover)
Jason C. Miller
R723 R645 Discovery Miles 6 450 Save R78 (11%) Ships in 10 - 15 working days

Most selling books address a particular aspect of the process for you to focus on and improve your skill. It sounds great in theory but contains a fatal flaw. Each step in the process is inextricably connected to the others. That's why most selling books don't work very well. These books assume that a change in any single aspect of the selling process will still fit within the rest of your activity. whether you are new to a career in selling or trying to revitalize a stagnant career. You'll prepare, mathematically calculate, and implement all of the steps necessary from start to finish and become a master salesperson. You'll learn to build your skills from the bottom up including: use to analyze and understand your unique circumstances. Using these simple calculations, you will quickly revitalize your sales effectiveness and secure the success you seek.

Enlightened Marketing in Challenging Times - Proceedings of the 2019 AMS World Marketing Congress (WMC) (Hardcover, 1st ed.... Enlightened Marketing in Challenging Times - Proceedings of the 2019 AMS World Marketing Congress (WMC) (Hardcover, 1st ed. 2020)
Felipe Pantoja, Shuang Wu, Nina Krey
R4,489 Discovery Miles 44 890 Ships in 10 - 15 working days

This volume explores the interconnection of social, political, technological and economic challenges that impact consumer relationships, new product launches and consumer interests. Featuring contributions presented at the 2019 Academy of Marketing Science (AMS) World Marketing Congress (WMC) held in Edinburgh, Scotland, the theme of this proceedings draws from the Scottish Enlightenment movement of the mid-Eighteenth Century, which centered on ideas of liberty, progress and the scientific method. The core values of this movement are being challenged by the rapidly changing, globally shifting and digitally connected world. The contributions presented in this volume reflect and reframe the roles of marketers and marketing in incorporating and advancing the ideas of the Scottish Enlightenment within contemporary marketing theory and practice. Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice. Among its services to members and the community at large, the Academy offers conferences, congresses, and symposia that attract delegates from around the world. Presentations from these events are published in this Proceedings series, which offers a comprehensive archive of volumes reflecting the evolution of the field. The series deliver cutting-edge research and insights, complementing the Academy's flagship journals, the Journal of the Academy of Marketing Science (JAMS) and AMS Review (AMSR). Volumes are edited by leading scholars and practitioners across a wide range of subject areas in marketing science.

Analyzing the Strategic Role of Neuromarketing and Consumer Neuroscience (Hardcover): Dincer Atli Analyzing the Strategic Role of Neuromarketing and Consumer Neuroscience (Hardcover)
Dincer Atli
R6,772 Discovery Miles 67 720 Ships in 10 - 15 working days

Marketing research in modern business has developed to include more than just data analytics. Today, an emerging interest within scientific marketing researches is the movement away from consumer research toward the use of direct neuroscientific approaches called neuromarketing. For companies to be profitable, they need to utilize the neuromarketing approach to understand how consumers view products and react to marketing, both consciously and unconsciously. Analyzing the Strategic Role of Neuromarketing and Consumer Neuroscience is a key reference source that provides relevant theoretical frameworks and the latest empirical research findings in the neuromarketing field. While highlighting topics such as advertising technologies, consumer behavior, and digital marketing, this publication explores cognitive practices and the methods of engaging customers on a neurological level. This book is ideally designed for marketers, advertisers, product developers, brand managers, consumer behavior analysts, consumer psychologists, managers, executives, behaviorists, business professionals, neuroscientists, academicians, and students.

Integrated Business Planning - How to Integrate Planning Processes, Organizational Structures and Capabilities, and Leverage... Integrated Business Planning - How to Integrate Planning Processes, Organizational Structures and Capabilities, and Leverage SAP IBP Technology (Hardcover, 2018 ed.)
Robert Kepczynski, Raghav Jandhyala, Ganesh Sankaran, Alecsandra Dimofte
R3,391 Discovery Miles 33 910 Ships in 10 - 15 working days

This book presents a comprehensive introduction to Integrated Business Planning (IBP), building on practitioner's experience and showcasing the value gains when moving from disconnected planning to IBP. It also proposes a road map for the transformation of planning, including technological initiatives, business priorities and organizational processes, and demonstrates how to motivate different IBP stakeholders to work together, when and how to connect strategic (to be understood as long term SC&O), tactical and operational planning and how to leverage functional and data integration features of SAP IBP. Real-world business-process use cases help to show the practical implications of implementing SAP IBP. Furthermore the book explores new capabilities, talent acquisition and retention, career development leadership, IBP Center of Expertise. A discussion of how disruptive technology trends like big data, Internet of Things, machine learning and artificial intelligence can influence IBP now and in the near future rounds out the book.

Hotel Llama - Essays in Hotel Marketing and Management (Hardcover): Larry Mogelonsky Hotel Llama - Essays in Hotel Marketing and Management (Hardcover)
Larry Mogelonsky
R955 Discovery Miles 9 550 Ships in 12 - 19 working days
The Consumer Interest (RLE Consumer Behaviour) - Dimensions and Policy Implications (Hardcover): J.D. Forbes The Consumer Interest (RLE Consumer Behaviour) - Dimensions and Policy Implications (Hardcover)
J.D. Forbes
R4,497 Discovery Miles 44 970 Ships in 12 - 19 working days

This book, based on extensive original research, traces the development of the consumer interest . It examines the impact the consumer interest has in various spheres and considers the reonses of these spheres. It points out the ways in which consumer interests are represented in different countries, particularly the significant difference between North America and Europe.

Brand Revolution - Ousting Old Mideast Trading Mindsets (Hardcover): Said Aghil Baaghil Brand Revolution - Ousting Old Mideast Trading Mindsets (Hardcover)
Said Aghil Baaghil
R583 R532 Discovery Miles 5 320 Save R51 (9%) Ships in 10 - 15 working days

Revolutions continue to proliferate throughout the developing world, especially in the Middle East. But did you know that marketing plays a role in the unrest? Brand revolution doesn't automatically lead to the overthrow of a dictator, but the way we market goods and services can play an important role in the fight against tyranny. In fact, without a shift in the commercial world, broader revolutions would have much smaller chances of success. Join marketing expert Said Aghil Baaghil, who explores a new mindset that is taking hold in the Middle East and beyond. Participants in the revolution and outside observers alike will discover how a new generation of leaders can lead regional brands to a more global platform. He also provides methods for conducting business in order to make your brand thrive-no matter where your business is located; promoting organizational change; and cultivating employees that can succeed in a globalized world. He takes a wide view, examining ways in which entire nations are branding themselves to promote tourism and create stronger economies. Shift your strategic focus with ease and achieve your financial and organizational goals with Brand Revolution.

Kama Sense Marketing - A Love Affair with Your Customers x-1 (Hardcover): Jacob Levy Kama Sense Marketing - A Love Affair with Your Customers x-1 (Hardcover)
Jacob Levy
R746 R662 Discovery Miles 6 620 Save R84 (11%) Ships in 10 - 15 working days
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