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Books > Business & Economics > Business & management > Sales & marketing

Business, Government and Economic Institutions in China (Hardcover, 1st ed. 2018): Xiaoke Zhang, Tianbiao Zhu Business, Government and Economic Institutions in China (Hardcover, 1st ed. 2018)
Xiaoke Zhang, Tianbiao Zhu
R3,960 Discovery Miles 39 600 Ships in 12 - 17 working days

This book brings together conceptual and empirical analyses of the causes and consequences of changing business-government relations in China since the 1990s, against the backdrop of the country's increased integration with the global political economy. More specifically, it provides an interdisciplinary account of how the dominant patterns of interactions between state actors, firms and business organizations have changed across regions and industries, and how the changing varieties of these patterns have interacted with the evolution of key market institutions in China. The contributors to this edited volume posit that business-government relations comprise a key linchpin that defines the Chinese political economy and calibrates the character of its constitutive institutional arrangements.

Serving Donuts is Not Sales - A Unique Way of Looking at the World's Highest Paid Profession by Someone Who Has Absolutely... Serving Donuts is Not Sales - A Unique Way of Looking at the World's Highest Paid Profession by Someone Who Has Absolutely Been There (Hardcover)
Lee Klein
R593 R526 Discovery Miles 5 260 Save R67 (11%) Ships in 10 - 15 working days

Finally, a book about sales that is not a how to. That's not to say that the book does not contain tips on how to succeed. There are lots of those and, in this case, realistically written and by someone whose success is unquestionable. But this book is different. It's a whole new way of looking at sales, as a profession. Question..Lee, why did you decide to write this book? Answer...For me, after all the years in the business of selling or, as I call it, peddling, it was time to ask the question..Why is it that one of the world's highest paid professions never seems to get the respect it deserves? Those of us who have had the courage to fight the battle (and, it is a definite battle) and have succeeded, live in the best neighborhoods, drive the nicest cars and send our children to the best schools. Yet, the doctors, lawyers, bank presidents who are our neighbors, seem to dismiss what we have done and look down their professional noses at us. To me, it was time to examine this phenomena and try and put some humorous light on it. Question.You say humorous light. Is it a funny book. Answer...Sales is a fun job if you keep it in its proper perspective. even I laugh at no matter how many times I have ready them. Question.Finally, Lee, What about the title? What do donuts have to do with sales? Answer...It all has to do with perception; the perception of whom a salesman is and who should be entitled to call himself or herself a salesman or salesperson. Bottom line, I resent the clerk at the local convenience store claiming that she (or he) SOLD two dozen glazed donuts that morning. And so, the title of the book This book is going to help those who have the talent and, yes, above all else, the courage to go out and make their living, to build their careers as sales professionals. At the same time, it is going to narrow the field by illustrating clearly why those of you who think sales is easy, are dead wrong.

The Network Organization - A Governance Perspective on Structure, Dynamics and Performance (Hardcover, 1st ed. 2017): Anna... The Network Organization - A Governance Perspective on Structure, Dynamics and Performance (Hardcover, 1st ed. 2017)
Anna Moretti
R1,915 Discovery Miles 19 150 Ships in 12 - 17 working days

This book explores the basic traits of inter-organizational networks, examining the interplay between structure, dynamics, and performance from a governance perspective. The book assumes a novel theoretical angle based on the interpretation of networks as multiple systems, and advances the theory in the realm of network effectiveness and failure. Composed of two parts, theoretical and empirical, The Network Organization clarifies the literature on networks, offering a systematic review, and provides a new perspective on their integration with other streams of research focusing on under-studied issues such as agency, micro-dynamics, and network effectiveness. The second part proposes the analysis of the tourism destination of Venice, with a specific focus on the network between the Venice Film Festival, the hospitality system, and the local institutions. By exploring the pervasion of networks in modern social and economic life, this book will be valuable to students, researchers, practitioners and policy-makers.

Sell with a Story - How to Capture Attention, Build Trust, and Close the Sale (Paperback): Paul Smith Sell with a Story - How to Capture Attention, Build Trust, and Close the Sale (Paperback)
Paul Smith
R500 R385 Discovery Miles 3 850 Save R115 (23%) Ships in 10 - 15 working days
Everything You Know About Marketing Is Wrong! - How to Immediately Generate More Leads, Attract More Clients and Make More... Everything You Know About Marketing Is Wrong! - How to Immediately Generate More Leads, Attract More Clients and Make More Money (Hardcover, 3rd ed.)
John North; Foreword by Tony Eades
R918 R756 Discovery Miles 7 560 Save R162 (18%) Ships in 10 - 15 working days
Emotional Engineering, Vol.5 (Hardcover, 1st ed. 2017): Shuichi Fukuda Emotional Engineering, Vol.5 (Hardcover, 1st ed. 2017)
Shuichi Fukuda
R2,808 Discovery Miles 28 080 Ships in 10 - 15 working days

This book provides a review of the latest research on emotion in engineering, with a particular focus on design and manufacturing. Topics include experience, happiness, cognitive science, neuroscience, additive manufacturing, universal design, branding, teamwork. Throughout the book, the emotions of the end users of engineering products are discussed, as well as the perspective of the expert. The book provides researchers, students, and practicing engineers with an opportunity to examine research and practice in engineering from a different perspective, and offers pointers to how to collaborate with people from other fields to help achieve a more connected society.

The Art of Public Speaking (Hardcover): Dale Carnegie, J. Berg Esenwein The Art of Public Speaking (Hardcover)
Dale Carnegie, J. Berg Esenwein
R902 Discovery Miles 9 020 Ships in 12 - 17 working days
Social Media Marketing 2020 - Affiliate Marketing, Dropshipping and Passive Income Ideas - 6 Books in 1 - Cutting-Edge... Social Media Marketing 2020 - Affiliate Marketing, Dropshipping and Passive Income Ideas - 6 Books in 1 - Cutting-Edge Strategies to Start and Grow Your Business (Hardcover)
Chandler Wright
R1,085 Discovery Miles 10 850 Ships in 12 - 17 working days
Your Brand Should Be Gay (Even If You're Not) - The Art and Science of Creating an Authentic Brand (Hardcover): Re Perez Your Brand Should Be Gay (Even If You're Not) - The Art and Science of Creating an Authentic Brand (Hardcover)
Re Perez
R810 R676 Discovery Miles 6 760 Save R134 (17%) Ships in 10 - 15 working days
Getting It Right the First Time - How Innovative Companies Anticipate Demand (Hardcover, New): John Katsaros, Peter Christy Getting It Right the First Time - How Innovative Companies Anticipate Demand (Hardcover, New)
John Katsaros, Peter Christy
R2,140 Discovery Miles 21 400 Ships in 10 - 15 working days

There is no doubt that the pace of business has accelerated--products go from concept to release faster than ever, business partnerships and alliances are established (and dissolved) more quickly, competitors react more swiftly to any tilt in the playing field. Whether your business is microprocessors or airplane manufacturing, it will live or die by the degree to which you can anticipate demand for your products and services. In Getting It Right the First Time, John Katsaros and Peter Christy argue that the most successful businesses will be those that accurately predict market conditions--especially the market changes that will occur within the crucial 18-to-36-month innovation window. Or, to paraphrase hockey superstar Wayne Gretzky: "skate to where the puck is going to be, not to where it is." Showcasing dozens of colorful examples of lucrative successes and missed opportunities (from high-tech to financial services to medical devices), the authors present a detailed plan for how you and your company can learn to: identify your top customers in advance of entering the market, successfully position your company and its products to those customers, and catch emerging trends before your competitors do. Eschewing traditional market research techniques--such as focus groups, polls, and surveys-- Katsaros and Christy demonstrate how "expert interviews" with potential early adopters can help identify your "killer app"--the function that customers most value--and avoid costly trial-and-error. In a viciously competitive world where your company may have only one chance to score big, Getting It Right the First Time provides essential guidance for entrepreneurs, marketers, product developers, and business strategists, and offers new insight into the dynamics of innovation.

Storytelling in Organizations - A Narrative Approach to Change, Brand, Project and Knowledge Management (Hardcover, 1st ed.... Storytelling in Organizations - A Narrative Approach to Change, Brand, Project and Knowledge Management (Hardcover, 1st ed. 2018)
Markus Russin; Karin Thier
R1,709 Discovery Miles 17 090 Ships in 10 - 15 working days

This book highlights storytelling as a concrete and viable method which can be used in various operational fields in organizations: from change management to project management and knowledge management, it presents employees' stories on past projects and the diverse, essential aspects of corporate culture they reveal, in an easy-to-comprehend and entertaining fashion. These stories focus on specific but generic experiences which can be adapted and exploited by the reader to ultimately tap into hidden knowledge and increase transparency during daily routines in his or her own organization. Knowledge managers, coaches, and strategists alike will find a 'real-life' connection through these stories, helping them improve their own storytelling methods. The book also provides exhaustive information on the latest storytelling methods and strategies. The adaptations Thier has made to bring learning histories to corporate settings accelerates the capture, flow, and application of organizational knowledge that speeds up changes to improve operations! George Roth (Principal Research Associate at MIT Sloan School of Management, Boston, United States)

Universities, Inclusive Development and Social Innovation - An International Perspective (Hardcover, 1st ed. 2017): Claes... Universities, Inclusive Development and Social Innovation - An International Perspective (Hardcover, 1st ed. 2017)
Claes Brundenius, Bo Goeransson, Jose Manoel Carvalho De Mello
R5,114 Discovery Miles 51 140 Ships in 12 - 17 working days

This book examines the ways in which universities can play a crucial role in inclusive development, social innovation and social entrepreneurship. It aims to prove the importance of inclusive development and inclusive innovation on economic growth and demonstrate the ways in which universities can be pioneers in this area through initiatives in social responsibility and social innovation. For example, providing access to a university education without discrimination of race, gender, income status, or other factors would help to diminish the increasing income differentials currently being experienced in many countries, especially in the developing world. The research and studies included in this book provide insight into possible actions that can be taken by universities and public and private shareholders in inclusive development, social innovation, social entrepreneurship and overall regional economic and social development. Innovation is currently considered to be the most important and dynamic factor explaining growth and development. At the same time, the traditional view considering innovation as having to be commercialized at any price is being challenged. Lately, there has been growing interest in innovation in the public sector, particularly with respect to social innovations designed to reduce income inequality. To address these concepts, constant exchange of ideas and information between research groups became necessary. UniDev (Universities in Development - the Evolving Role of Academic Institutions in Innovation Systems and Development) is an international research group with researchers in twelve countries interested in the role of universities in development. This book features the results of research performed by eleven research groups from UniDev country communities, presenting in-depth and comparative case studies from universities around the world, including Latin America, Northern and Eastern Europe, and sub-Saharan Africa. This title will be of interest to students, academics, researchers, and policy makers interested in the role of universities in development, social innovation and social entrepreneurship.

Campaign Strategies and Message Design - A Practitioner's Guide from Start to Finish (Hardcover): Mary Moffitt Campaign Strategies and Message Design - A Practitioner's Guide from Start to Finish (Hardcover)
Mary Moffitt
R2,690 Discovery Miles 26 900 Ships in 10 - 15 working days

Moffitt provides the strategies, decision-making approaches, and the message composition techniques needed to conduct successful public communication campaigns. The book is a practical guide to the step-by-step process of conceptualizing, planning, and executing a public relations, marketing/advertising, political, or social issue campaign.

How do professionals plan and execute a public communications campaign? Moffitt provides a detailed step-by-step examination of the conceptualizing, planning, and execution of a public relations, marketing/advertising, political, or social issue campaign. She provides basic theories, concepts, and issues to understand before one can even begin to conduct a campaign, and she examines the research tools and skills needed to investigate the organization, the industry, and the targeted audiences for a campaign. Basic strategies for setting a campaign's goals and objectives are analyzed as are message strategies which determine correct wording and visualization factors. Lastly, Moffitt examines communication selection strategies for choosing the appropriate personal and media channels for delivering the messages.

Since the public campaign has emerged as a key model for business communication, professionals as well as students in advertising, marketing, and management will also find the business end of the topic useful. Individuals involved with public relations, speech communication, broadcast and print media will benefit from the strategies and skills applicable to campaign communication.

Chinese Local New Luxury Brands in a Digitally Empowered Era - Cultivation, Transformation and Upgrading (Hardcover, 1st ed.... Chinese Local New Luxury Brands in a Digitally Empowered Era - Cultivation, Transformation and Upgrading (Hardcover, 1st ed. 2021)
Hongbo Lai
R2,789 Discovery Miles 27 890 Ships in 10 - 15 working days

This book focuses on the development and trends of Chinese local luxury industry in the digital era, which brings a new round of manufacturing transformation and upgrading, as well as development opportunities. It reveals the connotation and mechanism of the new local luxury brands in China step by step by answering the questions of "what, why and how". Through the analysis of 200 + questionnaires by SPSS statistical tools and case study, the book concludes the internal mechanism and theoretical support for China to cultivate new local luxury brands. It presents an overview on the current China's local luxury industry.

Rethinking Marketing - Qualitative Strategies and Exotic Visions (Hardcover): Alf H. Walle Rethinking Marketing - Qualitative Strategies and Exotic Visions (Hardcover)
Alf H. Walle
R2,694 Discovery Miles 26 940 Ships in 10 - 15 working days

Walle surveys the qualitative social sciences and humanities for instances where by design or accident they have had important things to say on the theory and practice of marketing and consumer research. He sees them as alternatives to the scientific method and quantitative analysis -- complements but not surrogates. He describes examples of humanistic analysis that readers without special grounding in the humanities can grasp, a discussion of specific humanistic methods and how they relate to marketing research and management, a view of the intellectual roots that show scholars what these tools can accomplish (and their limitations as well), ending with a provocative appendix that distinguishes humanistic empiricism from other systems of thought and defines clearly its usefulness in marketing. Written in an entertaining, informal style, Walle's book is thought provoking, robust, and filled with insights that will give marketing and consumer researchers an unusual view of new strategies and techniques to do even the most familiar tasks better.

Walle reminds the reader that the humanities and qualitative social sciences offer a diverse and conflicting array of theories and methods, but he insists that their specific methods must not be embraced outside an appropriate context. Although marketers might prefer universally applicable methods that can be routinely plugged into any problem at hand, humanistic methods must be applied with an unusually subtle awareness of what they can and can not accomplish. He also shows how they are not merely analytical techniques, but embody a wide array of substantive knowledge as well, knowledge that must and can be recognized and considered. In his review and critique of the existing marketing research literature he shows that without guidance from the substantive thought derived from the humanities and qualitative social sciences, marketers can become trapped in counterproductive analysis and make significant errors in judgment. Well illustrated with stories, anecdotes, and his own research in the fields he is writing about, Walle's book is as useful as it is entertaining.

The Road to AUM - Driving Assets Under Management through Effective Marketing and Sales (Hardcover): Sandra Powers Murphy The Road to AUM - Driving Assets Under Management through Effective Marketing and Sales (Hardcover)
Sandra Powers Murphy
R609 Discovery Miles 6 090 Ships in 12 - 17 working days
Friction - Adding Value By Making People Work for It (Hardcover): Soon Yu, Dave Birss Friction - Adding Value By Making People Work for It (Hardcover)
Soon Yu, Dave Birss
R616 R517 Discovery Miles 5 170 Save R99 (16%) Ships in 10 - 15 working days
Globalization and Development - Economic and Socio-Cultural Perspectives from Emerging Markets (Hardcover, 1st ed. 2019):... Globalization and Development - Economic and Socio-Cultural Perspectives from Emerging Markets (Hardcover, 1st ed. 2019)
Nezameddin Faghih
R4,287 Discovery Miles 42 870 Ships in 12 - 17 working days

This book presents economic and socio-cultural perspectives on globalization from emerging markets. It explores the links between globalization and development, and reveals the dynamics, strengths and weaknesses, trends in and implications of globalization in emerging market economies. Gathering papers by leading experts in the field, it shares essential insights into the history and status quo of globalization processes and structures; identifies the opportunities provided by and risks posed by globalization; and sheds light on the way to global peace. The topics addressed range from globalization development within the Group of Twenty (G20), populist events such as "Brexit" as a form of historical irony, and a zeitgeist analysis of the globalization spirit; to the evolution of higher education and public administrative systems under the weight of globalization; not to mention emerging topics such as the informal economy and new rules for fleecing the South in the newly globalized trade system.

Social Media Listening and Monitoring for Business Applications (Hardcover): N. Raghavendra Rao Social Media Listening and Monitoring for Business Applications (Hardcover)
N. Raghavendra Rao
R5,422 Discovery Miles 54 220 Ships in 12 - 17 working days

Social Media has transformed the ways in which individuals keep in touch with family and friends. Likewise, businesses have identified the profound opportunities present for customer engagement and understanding through the massive data available on social media channels, in addition to the customer reach of such sites. Social Media Listening and Monitoring for Business Applications explores research-based solutions for businesses of all types interested in an understanding of emerging concepts and technologies for engaging customers online. Providing insight into the currently available social media tools and practices for various business applications, this publication is an essential resource for business professionals, graduate-level students, technology developers, and researchers.

Marketing the Same Difference - Cultural and Language Dichotomy in Advertising (Hardcover): Louis Itumeleng Seeco Marketing the Same Difference - Cultural and Language Dichotomy in Advertising (Hardcover)
Louis Itumeleng Seeco
R306 Discovery Miles 3 060 Out of stock
Big Data Analysis on Global Community Formation and Isolation - Sustainability and Flow of Commodities, Money, and Humans... Big Data Analysis on Global Community Formation and Isolation - Sustainability and Flow of Commodities, Money, and Humans (Hardcover, 1st ed. 2021)
Yuichi Ikeda, Hiroshi Iyetomi, Takayuki Mizuno
R3,365 Discovery Miles 33 650 Ships in 10 - 15 working days

In this book, the authors analyze big data on global interdependence caused by the flows of commodities, money, and people, using a network science approach to obtain differing views of globalization and to clarify the facts on isolation of communities. Globalization reduces international economic inequality, i.e., it allows emerging countries to catch up while it increases relative poverty in some advanced countries. How should this trade-off between international and domestic inequalities be resolved? At the same time, the reduction of biocultural diversity caused by globalization needs to be avoided. What kind of change is required in local communities to conserve biocultural diversity? On the issue of commodity flow, research results of the supply-chain network, isolation in industry, and resource flows and stocks are presented in this book. For monetary flow, ownership networks, value-added networks, and profit shifting were studied; and regarding the flow of people, linkage of ethnic groups, immigrant assimilation, and refugees were examined. Based on the resulting view of globalization and isolation, the development of the isolation index using machine learning is discussed. Finally, recommendations for evidence-based policymaking in the United Nations are considered.

Artificial Intelligence for Fashion Industry in the Big Data Era (Hardcover, 1st ed. 2018): Sebastien Thomassey, Xianyi Zeng Artificial Intelligence for Fashion Industry in the Big Data Era (Hardcover, 1st ed. 2018)
Sebastien Thomassey, Xianyi Zeng
R5,460 Discovery Miles 54 600 Ships in 10 - 15 working days

This book provides an overview of current issues and challenges in the fashion industry and an update on data-driven artificial intelligence (AI) techniques and their potential implementation in response to those challenges. Each chapter starts off with an example of a data-driven AI technique on a particular sector of the fashion industry (design, manufacturing, supply or retailing), before moving on to illustrate its implementation in a real-world application

Handbook of Research on Leveraging Consumer Psychology for Effective Customer Engagement (Hardcover): Norazah Mohd Suki Handbook of Research on Leveraging Consumer Psychology for Effective Customer Engagement (Hardcover)
Norazah Mohd Suki
R6,045 Discovery Miles 60 450 Ships in 12 - 17 working days

Consumer behavior is becoming increasingly complex in the current global market. A broader understanding of the psychologically-driven motivation of consumers and characteristics of the consumer decision-making process is vital for effective customer engagement in the global economy. The Handbook of Research on Leveraging Consumer Psychology for Effective Customer Engagement provides current research on topics relevant to consumer beliefs, feelings, attitudes, and intentions and how best to utilize this research improving consumer appeal and relationships. Emphasizing critical topics in the field of consumer behavior research, this publication is a comprehensive resource for marketing professionals, managers, retailers, advertising executives, scholars, and graduate-level students in marketing, psychology, and MBA programs.

Marketing Analytics - Based on First Principles (Hardcover): Robert W. Palmatier, J. Andrew Petersen, Frank Germann Marketing Analytics - Based on First Principles (Hardcover)
Robert W. Palmatier, J. Andrew Petersen, Frank Germann
R5,239 Discovery Miles 52 390 Ships in 12 - 17 working days

Using data analytics and big data in marketing and strategic decision-making is a key priority at many organisations and subsequently a vital part of the skills set for a successful marketing professional operating today. Authored by world-leading authorities in the field, Marketing Analytics provides a thoroughly contemporary overview of marketing analytics and coverage of a wide range of cutting edge data analytics techniques. It offers a powerful framework, organising data analysis techniques around solving four underlying marketing problems: the 'First Principles of Marketing'. In this way, it offers an action-oriented, applied approach to managing marketing complexities and issues, and a sound grounding in making effective decisions based on strong evidence. It is supported by vivid international cases and examples, and applied pedagogical features. The companion website offers comprehensive classroom instruction slides, videos including walk throughs on all the examples and methods in the book, data sets, a test bank and a solution guide for instructors.

Exploring Omnichannel Retailing - Common Expectations and Diverse Realities (Hardcover, 1st ed. 2019): Wojciech Piotrowicz,... Exploring Omnichannel Retailing - Common Expectations and Diverse Realities (Hardcover, 1st ed. 2019)
Wojciech Piotrowicz, Richard Cuthbertson
R4,261 Discovery Miles 42 610 Ships in 10 - 15 working days

This book compiles the current state of knowledge on omnichannel retailing, a new concept in which all sales and interaction channels are considered together, and which aims to deliver a seamless customer experience regardless of the channel. It highlights case studies and examples related to each of the many barriers to an omnichannel approach, demonstrating not just success stories, but also failures. While omnichannel has already been recognized as an emerging retail trend, the articles in this book fill an important gap in research on the topic. Providing readers with essential insights on the omnichannel strategy and its implementation, the book will also stimulate academic discussion on this emerging trend.

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