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Books > Business & Economics > Business & management > Sales & marketing

The Success System That Never Fails (Hardcover): William Clement Stone The Success System That Never Fails (Hardcover)
William Clement Stone
R713 Discovery Miles 7 130 Ships in 10 - 15 working days
Handbook of Research on Future Policies and Strategies for Nation Branding (Hardcover): Victoria Pistikou, Andreas Masouras,... Handbook of Research on Future Policies and Strategies for Nation Branding (Hardcover)
Victoria Pistikou, Andreas Masouras, Marcos Komodromos
R9,088 Discovery Miles 90 880 Ships in 10 - 15 working days

By taking corporate marketing concepts and applying it to countries, ""nation branding"" is a way for these regions to enhance their reputations and project a desired image for international recognition. New modes of publicity and marketing geared towards geographic location fall into this category, leading nation branding to have vast benefits for the economics and societies of countries. New marketing strategies have emerged and are being adopted to consequently brand countries with this purpose of economic growth. By studying these emerging strategies and methods, nations can best develop a desired brand and reputation to foster growth and prosperity. Future Policies and Strategies for Nation Branding discusses how exactly nation branding works to benefit the function and mission of these nations along with showing how nation branding can be used as a strategic asset for the redesign of economic, political, and social characteristics of a country. The chapters outline the given situation of nations and the nature and implications of the brand that is required, measure branding inference, and propose future steps for nation branding. This book is a critical reference source for brand managers, tourism professionals, marketers, advertisers, government officials, travel agencies, academicians, researchers, and students working in the fields of international relations, economics, social sciences, business studies, marketing, and entrepreneurship.

Book Marketing for the First-Time Author (Hardcover): M K Williams Book Marketing for the First-Time Author (Hardcover)
M K Williams
R601 Discovery Miles 6 010 Ships in 10 - 15 working days
International Advertising Law - Problems, Cases, and Commentary (Hardcover, 3rd New edition): Peter Schotthoefer, Forian Steiner International Advertising Law - Problems, Cases, and Commentary (Hardcover, 3rd New edition)
Peter Schotthoefer, Forian Steiner
R7,013 Discovery Miles 70 130 Ships in 10 - 15 working days
Big Data Analytics for Improved Accuracy, Efficiency, and Decision Making in Digital Marketing (Hardcover): Amandeep Singh Big Data Analytics for Improved Accuracy, Efficiency, and Decision Making in Digital Marketing (Hardcover)
Amandeep Singh
R6,766 Discovery Miles 67 660 Ships in 10 - 15 working days

The availability of big data, low-cost commodity hardware, and new information management and analytic software have produced a unique moment in the history of data analysis. The convergence of these trends means that we have the capabilities required to analyze astonishing data sets quickly and cost-effectively for the first time in history. They represent a genuine leap forward and a clear opportunity to realize enormous gains in terms of efficiency, productivity, revenue, and profitability especially in digital marketing. Data plays a huge role in understanding valuable insights about target demographics and customer preferences. From every interaction with technology, regardless of whether it is active or passive, we are creating new data that can describe us. If analyzed correctly, these data points can explain a lot about our behavior, personalities, and life events. Companies can leverage these insights for product improvements, business strategy, and marketing campaigns to cater to the target customers. Big Data Analytics for Improved Accuracy, Efficiency, and Decision Making in Digital Marketing aids understanding of big data in terms of digital marketing for meaningful analysis of information that can improve marketing efforts and strategies using the latest digital techniques. The chapters cover a wide array of essential marketing topics and techniques, including search engine marketing, consumer behavior, social media marketing, online advertising, and how they interact with big data. This book is essential for professionals and researchers working in the field of analytics, data, and digital marketing, along with marketers, advertisers, brand managers, social media specialists, managers, sales professionals, practitioners, researchers, academicians, and students looking for the latest information on how big data is being used in digital marketing strategies.

Customer Care & Feeding (Hardcover): Caroline, Etc Perkins Customer Care & Feeding (Hardcover)
Caroline, Etc Perkins
R915 Discovery Miles 9 150 Ships in 12 - 17 working days
Organisational Responses to Social Media Storms - An Applied Analysis of Modern Challenges (Hardcover, 1st ed. 2020): Andy... Organisational Responses to Social Media Storms - An Applied Analysis of Modern Challenges (Hardcover, 1st ed. 2020)
Andy Phippen, Emma Bond
R1,597 Discovery Miles 15 970 Ships in 10 - 15 working days

This book explores the growing phenomenon of the social media storm in the context of educational establishments. With a methodological approach that draws on aspects of virtual and offline ethnography, the text presents a series of case studies of public online risk-related incidents. Our ethnographic methodology adopts the use of unobtrusive data collection approaches, to explore publicly available data from online interactive behaviours. Drawing on a range of methods from internet mediated research (IMR) to inform our ethnographic account, the book provides an in-depth exploration of the public and organisational discourses arising from four short, clear high-profile internet risk case studies in the education sector ranging from early year to higher education. It considers the social construction of a new 'risk' culture arising computer-mediated social interactions and its impact on, and response by, the organisations and society.

Holistic Approaches to Brand Culture and Communication Across Industries (Hardcover): Sabyasachi Dasgupta, Santosh Kumar... Holistic Approaches to Brand Culture and Communication Across Industries (Hardcover)
Sabyasachi Dasgupta, Santosh Kumar Biswal, M. Anil Ramesh
R6,401 Discovery Miles 64 010 Ships in 10 - 15 working days

The world of brands is undergoing a sea of change in the domain of consumer culture and it has become a challenge to cater to the minds of audiences. As such, effective branding has moved from being product- and service-oriented to organizational- and social movement-oriented. Holistic Approaches to Brand Culture and Communication Across Industries is a pivotal reference source for the latest research findings on the use of theoretical and applied frameworks of brand awareness and culture. Featuring extensive coverage on relevant areas such as consumer behavior, observational research, and brand equity, this publication is an ideal resource for professionals, researchers, academics, students, managers, and practitioners actively involved in the marketing industry.

Nonprofit Marketing Best Practices (Hardcover): J. J Burnett Nonprofit Marketing Best Practices (Hardcover)
J. J Burnett
R1,061 R992 Discovery Miles 9 920 Save R69 (7%) Ships in 12 - 17 working days

From a leader in nonprofit marketing, a hands-on guide to the best practices in doing marketing for your organization.
In today's challenging economic climate, every nonprofit organization needs an organization-wide commitment to a comprehensive marketing strategy that increases awareness and support. Nonprofit Marketing Best Practices teaches proven marketing techniques that can help your nonprofit stand out among the growing number of organization competing for funding, programs, and volunteers.
Introducing services marketing as the foundation for nonprofit marketing planning, this essential handbook addresses vital issues including:
* How to market intangibles
* Defining services and service products
* The unique characteristics of service products
* The marketing-related needs and wants of nonprofits
* Best practices marketing strategies and tactics
* Marketing successes, marketing failures, and company demographics
Nonprofit leader John Burnett shares everything he's learned during more than three decades managing and consulting nonprofits of every shape and size. Steering clear of business school jargon, Nonprofit Marketing Best Practices provides the advice and tools you need to understand the challenging environment of nonprofit marketing and the most effective ways to achieve maximum marketing success for your organization.
Filled with winning marketing concepts, Nonprofit Marketing Best Practices follows an accessible format that actually instructs readers on how to put strategies into effect for their organization. Written for every nonprofit organization, large or small, this must-have book equips you with the best practices in nonprofit marketing-what to do, what not to do, and how to do it better.

Quantitative Modelling In Marketing And Management (Hardcover): Luiz Moutinho, Kun-Huang Huarng Quantitative Modelling In Marketing And Management (Hardcover)
Luiz Moutinho, Kun-Huang Huarng
R5,231 Discovery Miles 52 310 Ships in 10 - 15 working days

The field of marketing and management has undergone immense changes over the past decade. These dynamic changes are driving an increasing need for data analysis using quantitative modelling.Problem solving using the quantitative approach and other models has always been a hot topic in the fields of marketing and management. Quantitative modelling seems admirably suited to help managers in their strategic decision making on operations management issues. In social sciences, quantitative research refers to the systematic empirical investigation of social phenomena via statistical, mathematical or computational techniques.This book focuses on the description and applications of many quantitative modelling approaches applied to marketing and management. The structure encompasses statistical, computer and mathematical as well as other models. The topics range from fuzzy logic and logical discriminant models to growth models and k-clique models. It also covers current research being conducted in the field.

Great or Poor - A Simple System to Deliver Excellent Customer Experiences (Paperback): Guy Rory Arnold Great or Poor - A Simple System to Deliver Excellent Customer Experiences (Paperback)
Guy Rory Arnold
R502 Discovery Miles 5 020 Ships in 12 - 17 working days

Great or Poor is a powerful and proven system to deliver excellent customer experiences in any organisation. Based around four key principles, the book shows readers how to (1) establish a genuine customer-focused mission which is embraced throughout the organisation (2) identify and understand customers' REAL needs (3) get their teams always to go "the extra inch" and (4) establish a true measure of the results. The system has already been tried and tested in a number of organisations with great results. In the words of Guy Insull, founder and MD of The Champions Club, it is is "an amazingly simple yet powerful system"; Neil Robertson, CEO of The British Institute of Innkeeping, describes it as "a real breakthrough"; and author Richard Denny says it is "the best material on customer care that I have ever come across".

Up Your Sales in Any Economy (Hardcover): Chris Adams Up Your Sales in Any Economy (Hardcover)
Chris Adams
R768 Discovery Miles 7 680 Ships in 12 - 17 working days
Roar! Get Heard in the Sales and Marketing Jungle - A Business Fable (Hardcover): Kevin Daum, Daniel A. Turner Roar! Get Heard in the Sales and Marketing Jungle - A Business Fable (Hardcover)
Kevin Daum, Daniel A. Turner
R583 R531 Discovery Miles 5 310 Save R52 (9%) Ships in 10 - 15 working days

Don't just get your message out. ROAR it out

In this captivating parable, you'll follow Ryan Miller, an executive struggling with reduced sales in a challenging economy. Ryan is mentored by his old Livingston, New Jersey high school friend, Lenny Bernstein, now a Hasidic Jew in Brooklyn having great success in his packaging business. Over a series of lunches around New York City, Lenny shares the key insights that have driven his sales through the roof, while allowing him to run his business efficiently-and still have plenty of time for family. Lenny explains the simple mnemonic R-O-A-R
Recognize the four types of buyersObserve from the buyer's perspective, and adapt your messageAcknowledge the buyer's special wants and needsResolve the buyer's issues

Praised by renowned money manager Ken Fisher, "Roar " gives you a 3,500-year-old sales secret that has never before been articulated in a business context, one you can use to recharge your sales operation and revitalize both your business and your life. It may be a jungle out there, but it's a little less scary once you know how to ROAR

Trends and Innovations in Marketing Information Systems (Hardcover): Theodosios Tsiakis Trends and Innovations in Marketing Information Systems (Hardcover)
Theodosios Tsiakis
R6,493 Discovery Miles 64 930 Ships in 12 - 17 working days

Information technology has helped to facilitate the development of various marketing techniques, thus enabling a more efficient distribution of the data that are essential to business success. These advances have equipped managers with superior tools to interpret available consumer and product data and use this information as part of their strategic planning. Trends and Innovations in Marketing Information Systems features the latest prevailing technological functions and procedures necessary to promote new developments in promotional tools and methods. Bringing together extensive discussions on the role of digital tools in customer relationship management, social media, and market performance, this book is an essential reference source for business professionals, managers, and researchers interested in the use of current technology to improve marketing practice.

Take Action - Treatment Coordination for a Successful Dental Practice (Hardcover): Ann Marie Gorczyca Take Action - Treatment Coordination for a Successful Dental Practice (Hardcover)
Ann Marie Gorczyca
R1,071 Discovery Miles 10 710 Ships in 12 - 17 working days
Selling Your Company - The Business Owner's Guide to the Process of Selling a Company and Redeeming the Full Value... Selling Your Company - The Business Owner's Guide to the Process of Selling a Company and Redeeming the Full Value (Hardcover)
Ted Folkert
R708 R633 Discovery Miles 6 330 Save R75 (11%) Ships in 10 - 15 working days

You've worked hard to build a company from the ground up, or perhaps you've turned around an underperforming firm. You're ready to cash in on your hard work, but what exactly do you need to do?

To ensure a smooth transition, protect your brand, and get the best price, you must do homework. Whether you handle the sale yourself or hire a professional, a basic understanding of the process will help you make the right decisions.

Ted Folkert, a seasoned entrepreneur, draws upon his diverse business dealings so you can transfer ownership of small, midsize, and large companies; avoid pitfalls that could lengthen the selling process; and make simple changes to boost the value of your business.

Folkert has owned manufacturing operations, public parking facilities, real estate firms, and more, and his case studies of failed transactions and successful transactions can give you the knowledge to make the right moves in real-life situations.

Regardless of the size of your business, you need to know how to determine its value, prepare for a sale, and protect your interests as you enter the negotiation process. Get the tools you need to succeed in "Selling Your Company."

The Stripped-Down Guide to Content Marketing - Success Secrets for Beginners (Hardcover): John Egan The Stripped-Down Guide to Content Marketing - Success Secrets for Beginners (Hardcover)
John Egan
R681 Discovery Miles 6 810 Ships in 10 - 15 working days
The Power of Belonging - The Marketing Strategy for Branding (Hardcover): Said Aghil Baaghil The Power of Belonging - The Marketing Strategy for Branding (Hardcover)
Said Aghil Baaghil
R666 R596 Discovery Miles 5 960 Save R70 (11%) Ships in 10 - 15 working days

Discover the power of belonging along with proven marketing strategies to promote brand awareness and improve results. Said Aghil Baaghil, a marketing expert who has promoted innovative methods throughout the Persian Gulf Region and beyond, explains how developing a personal relationship with consumers can help your brand and business. Using real examples, you'll find out how some of the most successful companies have used the five human senses to emphasize the power of belonging. Find out how this powerful approach can also work for you and your company. Along the way, you'll learn how to build a sustainable brand as well as strategies that will give your product and/or service a better chance to belong. Key topics include: the reach of your product and how to extend it; the sensory and emotional content of brands; important brand elements; case studies of Middle Eastern errors in marketing approaches. Stop ignoring what your audience wants and start delivering. Join a marketing maven as he shares proven methods to build your credibility and achieve significantly better results using "The Power of Belonging."

Successful International Negotiations - A Practical Guide for Managing Transactions and Deals (Hardcover, 1st ed. 2020): Marc... Successful International Negotiations - A Practical Guide for Managing Transactions and Deals (Hardcover, 1st ed. 2020)
Marc Helmold, Tracy Dathe, Florian Hummel, Brian Terry, Jan Pieper
R1,400 Discovery Miles 14 000 Ships in 12 - 17 working days

This book describes how international negotiations can be conducted in a structured, professional and effective manner. It also offers recommendations based on examples of successful negotiations from both economically leading countries such as the USA, China and Japan, as well as smaller countries such as the Netherlands, Israel and Morocco. Providing practically relevant experiences from middle and top management positions in different business sectors, the contributors focus on all elements of negotiations, spanning from preparation, execution, strategies and tactics to non-verbal communication and psychological factors. Moreover, the chapters offer detailed introductions to more than 25 countries around the globe, which can be used as a reference guide to doing business in the specific contexts.

Media Relations Handbook for Government, Associations, Nonprofits, and Elected Officials, 2e (Hardcover): Bradford Fitch Media Relations Handbook for Government, Associations, Nonprofits, and Elected Officials, 2e (Hardcover)
Bradford Fitch; Edited by Jack Holt
R1,363 Discovery Miles 13 630 Ships in 12 - 17 working days

Media Relations Handbook for Government, Associations, Nonprofits, and Elected Officials, 2e, by Bradford Fitch, Editor: Jack Holt. The Media Relations Handbook is called "the big blue book" on Capitol Hill.

Human communication is a constant, continuous, and dynamic phenomenon. You cannot not-communicate nor can you un-communicate. For an individual entity, there is only ONE communication. Not multiple, not varieties, only one. That one communication is the culmination of all that has been communicated by the entity until the "now" in time. You cannot go back and un-communicate something. You can only begin from the "now" to create the intended outcome. That outcome is always a negotiation with the receiver/audience/community to cultivate an agreed understanding.

For a communication professional, understanding this fact is essential. No matter where you work, someone has been communicating something before you began. You cannot un-communicate it. You cannot create a new beginning; but you can begin now to create a new outcome. Research continues into the changes in communication wrought by the Internet and public expectations that are experiencing mercurial change.

As best practices are now being developed, the Media Relations Handbook 2e can give you guidance and ideas that will spark your innovation.

Table of Contents

Introduction
Foreword
Ch. 1 First Steps
Ch. 2 Tools of the Craft
Ch. 3 Developing a Message and Communication Plan
Ch. 4 Interacting with Reporters
Ch. 5 Overview of the Media: Print, Radio, TV, and the Internet
Ch. 6 Online Communication
Ch. 7 Dealing With the Principal
Ch. 8 Interview Preparation
Ch. 9 Internal Issues: Experts, Policy, Numbers, Leaks, Lawyers, and Language
Ch. 10 How to Interact with Congressional Campaign Operations
Ch. 11 Communication in a Federal Agency
Ch. 12 Crisis Communication in Public Affairs
Ch. 13 Honest Spin: Ethics in Public Affairs
Appendices
Glossary
Epilogue
Index

For Complete Table of Contents, see MediaRelationsHandbook.com

Marketing Online Education Programs - Frameworks for Promotion and Communication (Hardcover): Ugur Demiray, Serdar Sever Marketing Online Education Programs - Frameworks for Promotion and Communication (Hardcover)
Ugur Demiray, Serdar Sever
R5,228 Discovery Miles 52 280 Ships in 12 - 17 working days

Marketing Online Education Programs: Frameworks for Promotion and Communication provides relevant theoretical frameworks and the latest empirical research findings in this field. Teachers are adopting new technologies in their instructional strategies, be it for course design, development or delivery. The field of distance and online education is experiencing continuing growth. Marketing for distance and online learning environments faces a number of challenges in the form of delivering what these environments are promising, how to find the right information, regular updating of the courses and not to forget the effective user interaction with the course developers and peers. This book provides an integrated marketing communications perspective to communication and promotion issues of online programs.

Cumulative Advantage - How to Build Momentum for Your Ideas, Business and Life Against All Odds (Hardcover): Mark W. Schaefer Cumulative Advantage - How to Build Momentum for Your Ideas, Business and Life Against All Odds (Hardcover)
Mark W. Schaefer
R779 R687 Discovery Miles 6 870 Save R92 (12%) Ships in 10 - 15 working days
5 Minute Marketing (Hardcover): Mary Charleson 5 Minute Marketing (Hardcover)
Mary Charleson
R869 Discovery Miles 8 690 Ships in 12 - 17 working days

Five-minute articles on the hottest Canadian topics in marketing today!

Leveraging Computer-Mediated Marketing Environments (Hardcover): Gordon Bowen, Wilson Ozuem Leveraging Computer-Mediated Marketing Environments (Hardcover)
Gordon Bowen, Wilson Ozuem
R5,810 Discovery Miles 58 100 Ships in 10 - 15 working days

Social media has redefined the way marketers communicate with their customers, giving consumers an advantage that they did not have previously. However, recent issues in online communication platforms have increased the challenges faced by marketers in developing and retaining their customers. Practitioners need to develop effective marketing communication programs that incorporate the meaningful forms of sociality into a customer-driven marketing program. Leveraging Computer-Mediated Marketing Environments discusses the nature of heightened interaction between marketers and consumers in the evolving technological environments, particularly on the central nature of online communities and other emerging technologies on dialogic engagement. Additionally, it aims to examine the relevant roles of online communities and emerging technologies in creating and retaining customers through effective dialogue management. Highlighting brand strategy, e-services, and web analytics, it is designed for marketers, brand managers, business managers, academicians, and students.

Dropshipping And Facebook Advertising Mastery (2 Books In 1) - How Anyone Can Generate Tremendous Profits By Taking Advantage... Dropshipping And Facebook Advertising Mastery (2 Books In 1) - How Anyone Can Generate Tremendous Profits By Taking Advantage Of Dropshipping E-commerce And Social Media Marketing (Hardcover)
Michael Ezeanaka
R1,092 Discovery Miles 10 920 Ships in 10 - 15 working days
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