This book provides both a broad overview of the forecasting process, covering technological and human aspects alike, and deep insights into algorithms and platform functionalities in the IBP toolbox required to maximize forecast accuracy. Rich in technical and business explanations, it addresses short-, medium- and long-term forecasting processes using functionalities available in demand planning and demand sensing. There are also several theoretical concepts underpinning the algorithms discussed; these are explained with numerical examples to help demystify the IBP forecasting toolbox. Beyond standard procedures, the book also discusses custom approaches (e.g. new segmentation criteria, new outlier detection and correction methods) and new methods (e.g. the use of Markov chains for forecasting sporadic demands), etc. It subsequently benchmarks common practices using these innovative approaches and discusses the results. As measurement is an important precondition for improvement, an entire chapter is devoted to discussing process improvement and value using the Six Sigma methodology. In closing, the book provides several useful tips and tricks that should come in handy during project implementation.

Learn how to make your customers happy and improve your business! The six key steps give you all the tools you need to give your customers the satisfaction they require and also highlights best and worst practice by focusing on specific companies. Instructive and helpful, learn from your mistakes and put into practice long term measures to benefit your business.

Online advertising expenditures now surpass those allocated to some traditional media such as billboards. Despite this, little is know regarding how advertising works in the online environment. This book, written by two leading PhD researchers in the field, is the first study of how advertising frequency and variation impact consumer attitudes online. In addition, this book employs a pioneering method that uses real web advertisements for real brands in a systematic investigation. The results of this book prove that traditional advertising theories and practices developed for offline media require adaptation to be used successfully online. Advertisers and researchers will find this book must reading as the web advertising medium continues to grow.

JO OWEN practises what he preaches. Aside from his sales practice, he is the co-founder of four national charities, including Teach First which is now one of the top 10 graduate recruiters in the UK. He was a partner at Accenture, built a business in Japan and is now the managing partner of the Leadership Partnership.

He is the author of several management best sellers, including "How to Lead" and "How to Manage." In his teaching and writing he has already helped over 100,000 managers and sales people become more effective.

He has featured on "CNN "and the "BBC," in "The Wall Street Journal" and the "Financial Times, " and has presented two television series on leadership. He is in demand as a speaker and can be contacted at Speakers for Business.

The Sport of Sales gets right to the point, offering useful, direct advice to get more customers. This book is informative, inspirational, short, and easy to read, a powerful tool for sales professionals or sales managers. The Sport of Sales is filled with ideas, tips, and tools that you can put to work right away. You can take away enough new ideas to keep you busy for a long time and generate tons more sales and money. The Sport of Sales is great for those who are new to sales, as it simplifies the entire sales process, but it's just as effective for a tenured sales rep who wants to improve or revitalize their sale career by making sales fun and easy.

This book focuses on the role of higher education institutions in addressing climate change mitigation and adaptation challenges, contributing to the development of this fast-growing field. Further, it includes the results of empirical research and offers ideas regarding on-going and future research initiatives. The contributions also * showcase the research and projects on issues pertaining to climate change at universities from across the globe; * document and promote ideas and experiences acquired in the execution of research projects, especially successful initiatives and best practices; and * introduce methodological approaches and projects that offer a better understanding of climate change across society and economic sectors. The book is structured around two parts: lessons learned from climate change research, education, studies and projects. Each part focuses on mitigation and adaptation respectively, with many responses of the two modalities overlapping. This book is a valuable resource for researchers and practitioners in the fields of environment, human geography, business and economics, as well as academics and students, as it presents education, communication and awareness-raising projects on matters related to climate change at universities in both industrialised and developing countries, often in cooperation with government bodies, NGOs and other stakeholders.

The book covers advertising from top to bottom, including the history and development of the advertising industry, the academic thinking that underpins how advertising is practiced today and the strategies used in both conventional and digital advertising today. It offers extensive coverage of traditional and contemporary approaches to all mainstream media, strategy and planning, insights into the creative advertising process and how messages and content are developed and a wealth of contemporary examples from around Europe and beyond. Importantly, the book also includes coverage of the challenges of measuring and delivering tangible results. This book is the essential companion for undergraduate, postgraduate and professional students studying Advertising, Media and related subjects.

Personal branding is going to be one of North American business's most critical strategic initiatives in the next three to five years. Information is more accessible on individuals than ever before. Social media is making details about people more accessible and creating a wealth of data to help people form opinions about individuals. "Brand Damage: It's Personal " deals with the ever-growing importance of personal branding. This book is a practical guide for everyone from teenagers to seasoned professionals. It provides information on how to create and proactively manage your brand, items that can damage a brand, and entertaining stories and illustrations.

This proceedings volume explores marketing opportunities and challenges that exist in the current, fast-changing landscape of the global marketplace. Current global issues such as the rising middle class in emerging markets, disruptive technological breakthroughs, big data analytics, changing consumer habits and concerns over national trade policies have renewed ethical concerns around consumer privacy and the tools companies use to operate, market to, connect and build a relationship with their customers. Featuring the full proceedings from the 2019 Academy of Marketing Science (AMS) Annual Conference held in Vancouver, Canada, this book explores and assess the rate of change that drives companies to evaluate and adapt their marketing strategies to remain competitive. Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice. Among its services to members and the community at large, the Academy offers conferences, congresses, and symposia that attract delegates from around the world. Presentations from these events are published in this Proceedings series, which offers a comprehensive archive of volumes reflecting the evolution of the field. Volumes deliver cutting-edge research and insights, complementing the Academy's flagship journals, the Journal of the Academy of Marketing Science (JAMS) and AMS Review (AMSR). Volumes are edited by leading scholars and practitioners across a wide range of subject areas in marketing science.

This book has studied the principle, essence and development law of sharing economics. First of all, it analyzes the inevitability of sharing economics as the mainstream and determines that its research object is the social resources of the production, gathering, exchange, use, distribution and value creation disciplines. Secondly, it defines and analyzes the connotation, scope, concept, characteristics, research hypothesis, property right attribute, constituent elements and income distribution of the sharing economics which aims to improve the efficiency of resource allocation and reduce the market transaction cost. This book is characterized by the construction of a theoretical system composed of contingency, cooperative consumption, cognitive surplus and impersonal transaction. This book provides readers with a theoretical theory of sharing economics and an important theoretical reference for innovative entrepreneurship.

Kooperationen und Verikalisierung in der Konsumguterdistribution: Die kundenorientierte Neugestaltung des Wertschoepfungsprozess-Management durch ECR-Kooperationen: D. Ahlert, S. Borchert: Das Beziehungsgeflecht zwischen vertikalem Marketing und der kundenorientierten Neugestaltung von Wertschoepfungsketten.- Die Implementierung des Total Quality Management in ECR-Kooperationen.- Die Situation in der deutschen Lebensmittelbranche als Initialbranche fur wertschoepfungsprozessverandernde ECR-Kooperationen.- Die Ausgestaltung des ECR-Konzeptes als wertschoepfungskettenverandernde Kooperation in der Lebensmitteldistribution.- Zum Status quo des ECR-Konzeptes in der Praxis der Konsumguterdistribution: H. Meffert: Trends im Konsumentenverhalten - Implikationen fur Efficient Consumer Response.- M. Grossweischede: Category Management aus Sicht der Lieferanten des Lebensmitteleinzelhandels - Grundlagen und ausgewahlte Ergebnisse einer empirischen Studie.- H. Wiezorek: ECR - eine gemeinsame Aufgabe von Hersteller und Handel.- G. Wagener: ECR und die Enabling Technologies - EAN-Standards in Kommunikation und Logistik.- F. Speer: Category Management: Vom verbraucherorientierten Ansatz zum Equity Management.- K. Eierhoff: Efficient Consumer Response (ECR) - ein neuer Weg in der Kooperation zwischen Industrie und Handel.- U. Kalmbach: ECR - Positive Erfahrungen dargestellt am Beispiel der REWE AG.- F. Bruin: Efficient Consumer Response bei Albert Heijn - The State of the Art.- H. Milde: Category Management aus der Perspektive eines Marktforschungsinstitutes.- M. Kaldik: Dienstleistungen eines Marktforschungsinstituts im Rahmen einer Catergory-Management-Kooperation zwischen Hersteller und Handler.- S. Marlow, J. Mebus: Trading Information Exchange - Creating the Intelligent Supply Chain.

As higher education institutions adapt to an increasingly digital world, it is imperative that they adopt technological techniques that allow them to establish a digital presence. Academic e-branding involves managing a university's brand and image to promote and build the reputation of the institution, especially in regards to its student and faculty research and achievements. Without a solid digital presence, higher education institutions may struggle to remain competitive. Improving University Reputation Through Academic Digital Branding is a critical scholarly publication that explores digital branding and its role in establishing the reputation of academic institutions and programs. Featuring a range of topics including digital visibility, social media, and inclusive education, this book is ideal for higher education boards, brand managers, university and college marketers, researchers, academicians, practitioners, administrators, and students.

This book examines how digital technologies enable collaboration as a way for individuals, teams and businesses to connect, create value, and harness new opportunities. Digital technologies have brought the world closer together but also created new barriers and divides. While it is now possible to connect almost instantly and seamlessly across the globe, collaboration comes at a cost; it requires new skills and hidden 'collaboration work', and the need to renegotiate the fair distribution of value in multi-stakeholder network arrangements. Presenting state-of-the-art research, case studies, and leading voices in the field, the book provides academics and professionals with insights into the diverse powers of collaboration in the digital age, spanning collaboration among professionals, organisations, and consumers. It brings together contributions from scholars interested in the collaboration of teams, cooperatives, projects, and new cooperative systems, covering a range of sectors from the sharing economy, health care, large project businesses to public sector collaboration.

This book explores the unique socioeconomic challenges encountered by female leaders in China, India, Japan, Korea, and other Asian countries where traditional cultural expectations and modernized values coexist. It provides insight into gender inequality and underutilization of female talent as well as ways to develop highly qualified women in organizations. Chapters from expert contributors analyze the similarities and differences between each Asian country, the organizational and institutional challenges for women in the workplace, and how they balance work-family relationships. It will appeal to researchers and students in human resource development, management, leadership, Asia studies, women's studies, and political science, among others.

Across the world each year events of every shape and size are held: from community events, school fairs and local business functions through to the world's largest festivals, music events, conferences and sporting events. As well as causing celebration and giving voice to issues, these public parties use up resources, send out emissions and generate mountains of waste. Events also have the power to show sustainability in action and every sustainably produced event can inspire and motivate others to action. Written by a leader in event sustainability management, this book is a practical, step-by-step guide taking readers through the key aspects of how to identify, evaluate and manage event sustainability issues and impacts and to use the event for good - it's for events of any style and scale, anywhere in the world. Now in its third edition, this is the indispensable one-stop guide for event professionals and event management students who want to adjust their thinking and planning decisions towards sustainability, and who need a powerful, easy-to-use collection of tools to deliver events sustainably.

The series seeks to illuminate, highlight, and spotlight (intercultural) communication in the world of business. This second volume focuses on China in an intercultural business context. Due to China's growing importance in today's world, it is imperative to obtain some insights into Chinese culture in order to begin to understand Chinese business practices. By examining the issue from a Western and a Chinese perspective, a more comprehensive view becomes possible. What appears baffling to Western managers may become understandable after a comparison with and contrast to the Chinese perspective. This is what this volume accomplishes: Shed light on misperceived aspects of intercultural business encounters.

"We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." Jeff Bezos, Founder and CEO of Amazon.com This proceedings volume explores the ways in which marketers can learn about customers through big data and other sources to create an enhanced customer experience. Consumers today do not simply demand engaging online or offline experiences anymore; they increasingly focus on one seamless experience throughout their journey across virtual and real spaces. While shopping in a physical store, consumers are checking their smart phones for customer reviews and competitive information, and catching a Pokemon or two at the same time. Online experience is no longer only about price shopping and convenience, and offline is no longer only about SKUs. Individual channels matter less and less; it is the omni-channel experience that is becoming main-stream. Marketers need to keep pace and continually adapt and contribute to the changing consumer landscape. Through countless touchpoints across different channels and media, marketers today can learn more about their customers and are better equipped than ever to provide them with a desired augmented experience: easy, fun, engaging, and efficient. Featuring the full proceedings from the 2018 Academy of Marketing Science (AMS) Annual Conference held in New Orleans, Louisiana, this volume provides ground-breaking research from scholars and practitioner from around the world that will help marketers continue to engage their customers in this new landscape. Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice. Among its services to members and the community at large, the Academy offers conferences, congresses, and symposia that attract delegates from around the world. Presentations from these events are published in this Proceedings series, which offers a comprehensive archive of volumes reflecting the evolution of the field. Volumes deliver cutting-edge research and insights, complementing the Academy's flagship journals, the Journal of the Academy of Marketing Science (JAMS) and AMS Review. Volumes are edited by leading scholars and practitioners across a wide range of subject areas in marketing science.

Demonstrating the potential of building strong brands in the energy sector, this book explores the challenges of shifting the perception of energy from a commodity business into a consumer brand. Energy suppliers are increasingly being met with skepticism, indicating the need for a greater focus on marketing and branding in the energy industry. The author examines both perspectives of energy as a commodity business and a consumer brand, as well as the perception of energy consumers across Europe. Topics discussed include green energy, the liberalisation of the electricity industry, and the relationship between consumers and executives in the energy market. One of the first of its kind, this book offers a unique and innovative study of the development of branding in the energy industry, and sheds light on future marketing strategies.

Are you in sales? Want fast results selling more? Then this book is for you. The sales methods given in this book apply to salespeople of all kinds--from clerks selling in retail stores and servers in restaurants to sales representatives in high-end golf communities selling homes for millions of dollars. Veterans and beginners alike will benefit from this new approach to sales that gets fast results. Thousands have already gained the benefit of the methods given in this book. It is a great advantage to anyone wishing to improve their selling techniques and earn more money immediately.

Numerous golf course communities, new home and real estate companies, and manufacturers' representatives throughout the United States have been using these techniques for years, generating billions of dollars a year in new revenues.

Now you can apply these proven techniques to say less and sell more with fast results today.