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Books > Business & Economics > Business & management > Sales & marketing

Leveraging Consumer Behavior and Psychology in the Digital Economy (Hardcover): Norazah Mohd Suki, Norbayah Mohd Suki Leveraging Consumer Behavior and Psychology in the Digital Economy (Hardcover)
Norazah Mohd Suki, Norbayah Mohd Suki
R5,407 Discovery Miles 54 070 Ships in 18 - 22 working days

With the increasing prevalence of information, communication, and technology, including social media, in the digital economy, leveraging consumer behavior and psychology has become a dominant ground for researchers and practitioners to inspect the trends, opportunities, and challenges to social networking service (SNS) developers and online firms. These platforms have become a key channel for social interactions and networking among individuals and online communities to leverage business activities in respect to product and service visibility and sustainability via the internet. Leveraging Consumer Behavior and Psychology in the Digital Economy is a pivotal reference source that provides current research on topics relevant to consumer behavior, consumer psychology, consumer value, customer satisfaction, and loyalty and how best to utilize this research consumer behavior and psychology in the digital economy. Emphasizing critical topics in the field of consumer behavior research, this publication is a wide-ranging resource for professionals, practitioners, marketers, retailers, business managers, academics, researchers, and graduate-level students interested in the latest material on consumer behavior and psychology in the digital economy.

Dynamics of Marketing in African Nations (Hardcover): Sonny Nwankwo, Joseph F. Aiyeku Dynamics of Marketing in African Nations (Hardcover)
Sonny Nwankwo, Joseph F. Aiyeku
R2,546 Discovery Miles 25 460 Ships in 10 - 15 working days

Consider Africa--not with pre-established mindsets, unexamined assumptions, and bland generalizations--but for what Africa actually is: a setting in which marketers can gather new ideas and test old ones and perhaps emerge with a more varied, certain sense of what the marketing enterprise itself, is all about. Nwankwo, Aiyeku, and their contributing authors, all specialists with a remarkably wide range of experience and viewpoints, uncover the unexpected factors that they are certain will determine the success of selling just about any product or service to established or developing African nations. Original, eclectic, and agenda-setting, their book provides a startling insight into the dynamics of marketing in this fascinating region of the world as it continues to initiate the new macroeconomic and political reforms that are transforming the African continent into an important player on the international business scene.

Nwankwo and Aiyeku see their book as a welcome attempt to identify and explore the institutional processes in which not only the study but also the practice of marketing is embedded. They work with three main themes: the processual issues, including theory development and the reconceptualization of conventional paradigms; the nature of the interrelationships that shape the dynamics of marketing overall; and the context-specific dimensions of marketing generally, its marketing operations. As the volume editors state: By and large, African nations present new contexts and new strategic challenges. As they become focused, certain general approaches as to how various characteristics influence marketing behaviors have to be established. This book, through addressing these contextual issues, provides a better focus for creating a relevant set of marketing activities in African situations.

Holistic Approaches to Brand Culture and Communication Across Industries (Hardcover): Sabyasachi Dasgupta, Santosh Kumar... Holistic Approaches to Brand Culture and Communication Across Industries (Hardcover)
Sabyasachi Dasgupta, Santosh Kumar Biswal, M. Anil Ramesh
R5,611 Discovery Miles 56 110 Ships in 18 - 22 working days

The world of brands is undergoing a sea of change in the domain of consumer culture and it has become a challenge to cater to the minds of audiences. As such, effective branding has moved from being product- and service-oriented to organizational- and social movement-oriented. Holistic Approaches to Brand Culture and Communication Across Industries is a pivotal reference source for the latest research findings on the use of theoretical and applied frameworks of brand awareness and culture. Featuring extensive coverage on relevant areas such as consumer behavior, observational research, and brand equity, this publication is an ideal resource for professionals, researchers, academics, students, managers, and practitioners actively involved in the marketing industry.

Media Relations Handbook for Government, Associations, Nonprofits, and Elected Officials, 2e (Hardcover): Bradford Fitch Media Relations Handbook for Government, Associations, Nonprofits, and Elected Officials, 2e (Hardcover)
Bradford Fitch; Edited by Jack Holt
R1,219 Discovery Miles 12 190 Ships in 18 - 22 working days

Media Relations Handbook for Government, Associations, Nonprofits, and Elected Officials, 2e, by Bradford Fitch, Editor: Jack Holt. The Media Relations Handbook is called "the big blue book" on Capitol Hill.

Human communication is a constant, continuous, and dynamic phenomenon. You cannot not-communicate nor can you un-communicate. For an individual entity, there is only ONE communication. Not multiple, not varieties, only one. That one communication is the culmination of all that has been communicated by the entity until the "now" in time. You cannot go back and un-communicate something. You can only begin from the "now" to create the intended outcome. That outcome is always a negotiation with the receiver/audience/community to cultivate an agreed understanding.

For a communication professional, understanding this fact is essential. No matter where you work, someone has been communicating something before you began. You cannot un-communicate it. You cannot create a new beginning; but you can begin now to create a new outcome. Research continues into the changes in communication wrought by the Internet and public expectations that are experiencing mercurial change.

As best practices are now being developed, the Media Relations Handbook 2e can give you guidance and ideas that will spark your innovation.

Table of Contents

Introduction
Foreword
Ch. 1 First Steps
Ch. 2 Tools of the Craft
Ch. 3 Developing a Message and Communication Plan
Ch. 4 Interacting with Reporters
Ch. 5 Overview of the Media: Print, Radio, TV, and the Internet
Ch. 6 Online Communication
Ch. 7 Dealing With the Principal
Ch. 8 Interview Preparation
Ch. 9 Internal Issues: Experts, Policy, Numbers, Leaks, Lawyers, and Language
Ch. 10 How to Interact with Congressional Campaign Operations
Ch. 11 Communication in a Federal Agency
Ch. 12 Crisis Communication in Public Affairs
Ch. 13 Honest Spin: Ethics in Public Affairs
Appendices
Glossary
Epilogue
Index

For Complete Table of Contents, see MediaRelationsHandbook.com

Trends and Innovations in Marketing Information Systems (Hardcover): Theodosios Tsiakis Trends and Innovations in Marketing Information Systems (Hardcover)
Theodosios Tsiakis
R5,714 Discovery Miles 57 140 Ships in 18 - 22 working days

Information technology has helped to facilitate the development of various marketing techniques, thus enabling a more efficient distribution of the data that are essential to business success. These advances have equipped managers with superior tools to interpret available consumer and product data and use this information as part of their strategic planning. Trends and Innovations in Marketing Information Systems features the latest prevailing technological functions and procedures necessary to promote new developments in promotional tools and methods. Bringing together extensive discussions on the role of digital tools in customer relationship management, social media, and market performance, this book is an essential reference source for business professionals, managers, and researchers interested in the use of current technology to improve marketing practice.

Managing Marketing in the 21st Century-4th edition (Hardcover, 4th ed.): Noel Capon Managing Marketing in the 21st Century-4th edition (Hardcover, 4th ed.)
Noel Capon
R6,065 Discovery Miles 60 650 Ships in 18 - 22 working days
Internal and External Narrative Generation Based on Post-Narratology: Emerging Research and Opportunities (Hardcover): Takashi... Internal and External Narrative Generation Based on Post-Narratology: Emerging Research and Opportunities (Hardcover)
Takashi Ogata
R4,947 Discovery Miles 49 470 Ships in 18 - 22 working days

Narrative generation can be applied to systematic frameworks that cover theoretical and philosophical thoughts of narratives and narrative generation, analytical research of related narrative genres and narrative works, and narrative works writing and creation using narrative generation systems. The design and development of narrative generation systems refers to the themes regarding narrative work creation as arts and literature through narrative generation systems beyond narrative generation systems as a technology. Internal and External Narrative Generation Based on Post-Narratology: Emerging Research and Opportunities is an essential scholarly publication that explores the creation of narrative systems using practical frameworks and advanced narrative analysis. Highlighting a range of topics such as marketing, synthetic narrative, and application systems, this book is ideal for academicians, information technology professionals, designers, developers, researchers, and students.

3D Printing Cultures, Politics and Hackerspaces (Hardcover): Leandros Savvides 3D Printing Cultures, Politics and Hackerspaces (Hardcover)
Leandros Savvides
R2,683 Discovery Miles 26 830 Ships in 18 - 22 working days

This stand-out book appreciably contributes to growing debates within Science and Technology Studies concerned with cultural politics, the emergence of citizen science and civil society interventions in shaping technology. By drawing on fieldwork data, Savvides examines the bourgeoning 3D printing culture outside the professional lab in Hackerspaces, Makerspaces and Fab Labs. This engaging ethnography not only builds arguments on tracing the historical roots of makers and Hackerspaces, 3D printing technology and political narratives surrounding these new technological environments; it also illustrates how 3D printing has configured parallel grassroots innovation in experimental spaces in the UK, Germany and Cyprus and brought together hobbyist maker communities, activists and entrepreneurs alike. The study also addresses the convergence of activism and the maker culture with prevalent cultural imaginaries - such as the visionary creator within decentralized and distributive manufacturing, the idea of autopoietic social systems, or the imaginative leap to space colonization - and touches upon challenges and motivations in the field of grassroots innovation by examining how it';s organized and conducted in semi-informal contexts.

Build Better Products (Paperback): Laura Klein Build Better Products (Paperback)
Laura Klein
R1,423 Discovery Miles 14 230 Ships in 18 - 22 working days
Primal Storytelling - Marketing for Humans (Hardcover): Anthony L Butler Primal Storytelling - Marketing for Humans (Hardcover)
Anthony L Butler
R622 R566 Discovery Miles 5 660 Save R56 (9%) Ships in 18 - 22 working days
The Winnersmap Methodology (Hardcover): Dominic de Souza The Winnersmap Methodology (Hardcover)
Dominic de Souza
R442 Discovery Miles 4 420 Ships in 10 - 15 working days

Dozens of top executives are applauding Dominic de Souza's The WinnersMap Methodology with his fresh approach to sales. Renato Xavier, sales manager of Compuware (Brazil) and former consulting manager for IBM (Brazil), praises this as "the first book that takes the human aspect of sales into account when providing a practical and easy-to-learn method on how to become a successful salesperson."

Dominic de Souza discusses sales with authority and introduces a novel sales method - Winnersmap. With this method, behavior becomes aligned with strategy, including managing cash flow, contacts, and information, and creating client-focused projects and a sales map. Dominic de Souza's method is not just a script, but presents scientific techniques that lead to success in sales. He distinguishes his methods by addressing how to use human behavior to your advantage.

It's easy to see how de Souza's work has earned such outstanding endorsements. With infectious enthusiasm, he captures your attention with advice on how to transform casual conversations into numbers, business deals, and partnerships.

Analyzing the Cultural Diversity of Consumers in the Global Marketplace (Hardcover): Juan Miguel Alcantara-Pilar, Salvador del... Analyzing the Cultural Diversity of Consumers in the Global Marketplace (Hardcover)
Juan Miguel Alcantara-Pilar, Salvador del Barrio Garcia, Esmeralda Crespo-Almendros, Lucia Porcu
R5,097 Discovery Miles 50 970 Ships in 18 - 22 working days

The key to any marketing strategy is finding a way to reach and appeal to the consumer. In the case of a diverse consumer pool, marketers must strive to direct their promotional efforts to appeal to a global customer base. Analyzing the Cultural Diversity of Consumers in the Global Marketplace explores the strategies associated with promoting products and services to a culturally-diverse target market. Providing innovative solutions for global brands, this publication is ideally designed for use by marketing professionals, executives, students, as well as researchers.

Ditch the Pitch - The Art of Improvised Persuasion (Paperback): Steve Yastrow Ditch the Pitch - The Art of Improvised Persuasion (Paperback)
Steve Yastrow
R382 Discovery Miles 3 820 Ships in 18 - 22 working days
Research Methodology in Marketing - Theory Development, Empirical Approaches and Philosophy of Science Considerations... Research Methodology in Marketing - Theory Development, Empirical Approaches and Philosophy of Science Considerations (Hardcover, 1st ed. 2019)
Martin Eisend, Alfred Kuss
R3,668 Discovery Miles 36 680 Ships in 10 - 15 working days

This textbook describes and explains the fundamentals of applying empirical methods for theory building and theory testing in marketing research. The authors explain the foundations in philosophy of science and the various methodological approaches to readers who are working empirically with the purpose of developing and testing theories in marketing. The primary target group of the book are graduate students and PhD students who are preparing their empirical research projects, e.g. for a master thesis or a dissertation.

The Success System That Never Fails (Hardcover): William Clement Stone The Success System That Never Fails (Hardcover)
William Clement Stone
R634 Discovery Miles 6 340 Ships in 18 - 22 working days
Branding and Sustainable Competitive Advantage - Building Virtual Presence (Hardcover): Avinash Kapoor, Chinmaya Kulshrestha Branding and Sustainable Competitive Advantage - Building Virtual Presence (Hardcover)
Avinash Kapoor, Chinmaya Kulshrestha
R4,678 Discovery Miles 46 780 Ships in 18 - 22 working days

Successful brand building helps sustain relationships with consumers, creating long-term sustainable competitive advantage and protecting businesses from market turbulence and uncertainties. Manufacturing processes can often be duplicated in ways that strongly held attitudes established in consumers minds cannot. Branding and Sustainable Competitive Advantage: Building Virtual Presence explores the processes involved in managing brands for long-term sustainable competitive advantage. Managers, professionals, and researchers will better understand the importance of consumers perceptions in brand management, gain insight into the interface of positioning and branding, learn about the management of brands over time and in digital and virtual worlds, be able to name new products and brand extensions, and discover how marketers develop and apply strategies to position their brands.

Managing People in the 21st Century - Lessons and Anecdotes from a Life in the Trenches (Hardcover): Eric W. Swenson Managing People in the 21st Century - Lessons and Anecdotes from a Life in the Trenches (Hardcover)
Eric W. Swenson
R806 R700 Discovery Miles 7 000 Save R106 (13%) Ships in 18 - 22 working days

Management styles have changed dramatically over the past century. In this insightful, often irreverent book, a veteran manager talks about these changes and how managers and supervisors need to tailor their own styles to those of their team. Educators and trainers teach prospective managers how to manage a process or a budget. But left in the dark is how to manage people-and in the end, your success as a manager depends on how well you manage others. The author makes a case for "Consensus Management," which provides strong leadership and directions while allowing employees to participate in the decision-making process.

Global Marketing Strategies for the Promotion of Luxury Goods (Hardcover): Fabrizio Mosca, Rosalia Gallo Global Marketing Strategies for the Promotion of Luxury Goods (Hardcover)
Fabrizio Mosca, Rosalia Gallo
R5,066 Discovery Miles 50 660 Ships in 18 - 22 working days

Vast markets for high-symbolic-value goods serve as an expansive worldwide arena where luxury brands and products compete for consumer attention. As global luxury markets have grown and continue to grow, uncovering successful methods for maintaining brand image and consumer desire is critical to the success of high-end brands. Global Marketing Strategies for the Promotion of Luxury Goods explores the latest promotional trends, business models, and challenges within the luxury goods market. Focusing on strategies for achieving competitive advantage, new market development, as well as the role of the media in luxury brand building, this timely reference publication is designed for use by business professionals, researchers, and graduate-level students.

Beat The Bots - How Your Humanity Can Future-Proof Your Tech Sales Career (Hardcover): Anita Nielsen Beat The Bots - How Your Humanity Can Future-Proof Your Tech Sales Career (Hardcover)
Anita Nielsen
R670 Discovery Miles 6 700 Ships in 10 - 15 working days
Utilizing Consumer Psychology in Business Strategy (Hardcover): Tevfik Dalgic, Sevtap Unal Utilizing Consumer Psychology in Business Strategy (Hardcover)
Tevfik Dalgic, Sevtap Unal
R5,338 Discovery Miles 53 380 Ships in 18 - 22 working days

Consumer behavior is becoming increasingly complex in the current global market. A broader understanding of the psychologically driven motivation of consumers and characteristics of the consumer decision-making process is vital for effective customer engagement. Utilizing Consumer Psychology in Business Strategy provides emerging research on consumer behavior and decision-making processes through the lens of business advancement and innovation. While highlighting topics such as brand personality, consumer perception, and marketing strategy, this publication explores various types of consumer behavior and methods to maximize benefits and efficiency. This book is an important resource for business administrators, managers, practitioners, academics, and students seeking emerging research on the consumer markets.

Marketing in the Cyber Era - Strategies and Emerging Trends (Hardcover): Ali Ghorbani Marketing in the Cyber Era - Strategies and Emerging Trends (Hardcover)
Ali Ghorbani
R4,704 Discovery Miles 47 040 Ships in 18 - 22 working days

The growth of new technologies, internet, virtualization, and the globalization of production and consumption has given focus on new marketing strategies in the cyber era. This has shaped a demand for an innovative conceptual framework for the marketing industry. Marketing in the Cyber Era: Strategies and Emerging Trends brings together best practices and innovative approaches for effective marketing in today s economy. Stressing the importance of structure, strategy, leadership, and marketing in the Cyber Era; this book is a useful tool for upper-level students, researchers, academicians, professionals and practitioners, scientists, and executive managers of marketing in profit and non-profit organizations."

Sustainability and Social Marketing Issues in Asia (Hardcover): Farzana Quoquab, Jihad Mohammad Sustainability and Social Marketing Issues in Asia (Hardcover)
Farzana Quoquab, Jihad Mohammad
R2,780 Discovery Miles 27 800 Ships in 18 - 22 working days

The complex issues of sustainability and social marketing are gaining increasing global attention. This increased concern for environmental welfare has started to affect the way marketers, managers and policy makers think and organize their businesses. In Western culture, there has been widespread discussion on green related issues; however, different cultures are at different stages in embracing this global change, and local conditions can greatly affect how strategies are enacted. Sustainability and Social Marketing Issues in Asia applies this discussion to Asian culture, using case studies that reflect the problems and success of nine countries - Malaysia, Brunei, the Philippines, Indonesia, Iran, Syria, Sri Lanka, India, and Pakistan - in adopting green and social marketing concepts. These concepts include: triple bottom line; social entrepreneurialism; sustainability marketing; green marketing; sustainable energy, sustainable agriculture, sustainable ecosystems, social development, waste management problem, refugee crisis, care for animals and corporate social responsibility. The cases outlined in this book illustrate how companies and organizations operating in Asian countries incorporate sustainability and environmental concepts into their social marketing strategy. It will appeal to researchers and practitioners, working in the fields of social marketing, consumer behavior, corporate social responsibility, organizational behavior and sustainability.

Doorbells, Danger, and Dead Batteries (Paperback): Steve Portigal Doorbells, Danger, and Dead Batteries (Paperback)
Steve Portigal
R1,163 Discovery Miles 11 630 Ships in 18 - 22 working days
Marketing Your Way to Easy Living - Eight Ways to Market Your Small Business to the Masses (Hardcover): David L. McKimmy Marketing Your Way to Easy Living - Eight Ways to Market Your Small Business to the Masses (Hardcover)
David L. McKimmy
R716 Discovery Miles 7 160 Ships in 10 - 15 working days

If you have spent too much money and time trying to discover the right marketing approach to growing your small business, this book will guide you in the right direction. I have spent the time and money to narrow down the correct marketing processes for any small business.

I have discovered after interviewing many small business clients, the main reason for failure is not following through with the marketing process in place. If there is not immediate success, the owner will change gears and try something else, without ever really knowing if the marketing would have been a success.

I have done the work, now take this book and put in place a great marketing system in your own business. Be thorough, be consistent, and most of all, be patient

Leveraging Computer-Mediated Marketing Environments (Hardcover): Gordon Bowen, Wilson Ozuem Leveraging Computer-Mediated Marketing Environments (Hardcover)
Gordon Bowen, Wilson Ozuem
R5,094 Discovery Miles 50 940 Ships in 18 - 22 working days

Social media has redefined the way marketers communicate with their customers, giving consumers an advantage that they did not have previously. However, recent issues in online communication platforms have increased the challenges faced by marketers in developing and retaining their customers. Practitioners need to develop effective marketing communication programs that incorporate the meaningful forms of sociality into a customer-driven marketing program. Leveraging Computer-Mediated Marketing Environments discusses the nature of heightened interaction between marketers and consumers in the evolving technological environments, particularly on the central nature of online communities and other emerging technologies on dialogic engagement. Additionally, it aims to examine the relevant roles of online communities and emerging technologies in creating and retaining customers through effective dialogue management. Highlighting brand strategy, e-services, and web analytics, it is designed for marketers, brand managers, business managers, academicians, and students.

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