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Books > Business & Economics > Business & management > Sales & marketing
Having a grasp on what appeals to consumers and how consumers are
making purchasing decisions is essential to the success of any
organization that thrives by offering a product or service. Despite
the importance of consumer knowledge and understanding,
research-based insight into the buying patterns and consumption
habits of individuals in emerging nations remains limited. The
Handbook of Research on Consumerism and Buying Behavior in
Developing Nations takes a critical look at the often overlooked
opportunities available for driving consumer demand and interest in
developing countries. Emphasizing the power of the consumer market
in emerging economies and their overall role in the global market
system, this edited volume features research-based perspectives on
consumer perception, behavior, and relationship management across
industries. This timely publication is an essential resource for
marketing professionals, consumer researchers, international
business strategists, scholars, and graduate-level students.
As businesses aim to compete internationally, they must be apprised
of new methods and technologies to improve their digital marketing
strategy in order to remain ahead of their competition. Trends in
entrepreneurship that drive consumer engagement and business
initiatives, such as social media marketing, yields customer
retention and positive feedback. Advanced Methodologies and
Technologies in Digital Marketing and Entrepreneurship provides
information on emerging trends in business innovation,
entrepreneurship, and marketing strategies. While highlighting
challenges such as successful social media interactions and
consumer engagement, this book explores valuable information within
various business environments and industries such as e-commerce,
small and medium enterprises, hospitality and tourism management,
and customer relationship management. This book is an ideal source
for students, marketers, social media marketers, business managers,
public relations professionals, promotional coordinators,
economists, hospitality industry professionals, entrepreneurs, and
researchers looking for relevant information on new methods in
digital marketing and entrepreneurship.
If you've ever struggled to craft a persuasive message that
really hits the spot you'll know
it's harder than it looks. Wouldn't it be helpful to have an
expert on hand to give you tips and tricks? Someone who could pass
on their knowledge and know-how? Someone
who told you how the professionals really do it? Well, that's
exactly what this book does for aspiring copywriters. Think of it
as a rocket-assisted launch for your writing career.
Brilliant Copywriting is packed with practical techniques to
help anyone who works with words to improve their writing. It lifts
the lid on the world of professional copywriting to
reveal the trade secrets of top-notch practitioners. It's the
book every copywriter wants when they start out, full of facts,
details and insights that normally take years to acquire. It will
also be invaluable for anyone who works with words in pretty much
any industry.
Social media has opened several new marketing channels to assist in
business visibility as well as provide real-time customer feedback.
With the emergence of new internet technologies, businesses are
increasingly recognizing the value of social media and web presence
in the promotion of their products and services. Harnessing the
Power of Social Media and Web Analytics documents high-quality
research to empower businesses to derive intelligence from social
media sites. These emerging technological tools have allowed
businesses to quantify, understand, and respond to customers
conversations about their corporate reputation and brands within
online communities. This publication is ideal for academic and
professional audiences interested in applications and practices of
social media and web analytics in various industries."
In today's society, organizations are looking to optimize potential
social interactions and increase familiarity with customers by
developing relationships with various stakeholders through social
media platforms. Strategic Customer Relationship Management in the
Age of Social Media provides a variety of strategies, applications,
tools, and techniques for corporate success in social media in a
coherent and conceptual framework. In this book, upper-level
students, interdisciplinary researchers, academicians,
professionals, practitioners, scientists, executive managers, and
consultants of marketing and CRM in profit and non-profit
organizations will find the resources necessary to adopt and
implement social CRM strategies within their organizations. This
publication provides an advanced and categorized variety of
strategies, applications, and tools for successful Customer
Relationship Management including, but not limited to, social CRM
strategies and technologies, creation and management of customers'
networks, customer dynamics, social media analytics, customer
intelligence, word of mouth advertising, customer value models, and
social media channel management.
The Handbook of Marketing Analytics showcases analytical marketing
methods and their high-impact real-life applications in marketing
management, public policy, and litigation support. Fourteen methods
chapters present an overview of specific marketing analytic methods
in technical detail while twenty-two case studies present thorough
examples of the use of each method. The contributors featured are
recognized authorities in their fields. Multidisciplinary in scope
this Handbook covers experimental methods, non-experimental
methods, and their digital-era extensions. It explores topics such
as Classical and Bayesian econometrics, Causality, Machine
learning, Optimization, and recent advancements in Conjoint
Analysis. This standout collection of analytical methods and
application will be useful and educational for all readers, whether
they are academics or practitioners in marketing, public policy, or
litigation. Contributors include: M. Akemann, S. Albers, P.
Albuquerque, G.M. Allenby, V. Altuglu, A.N. Angulo, A. Ansari, L.
Ash, M. Bakker, R. Befurt, T.C. Borek, D. Borrego, B.J.
Bronnenberg, Z. Chance, P.K. Chintagunta, M.G. Dekimpe, R. Dhar, D.
Dzyabura, R.K. Fair, D.G. Fiebig, M. Fischer, A. Goldfarb, N.J.
Goldstein, R. Guha, D.M. Hanssens, M. Hatzis, J.R. Howell, K.
Huskey, R. Jacobson, D. Iacobucci, I. Ionova, S. Iyer, V.K. Kanuri,
A. Lambrecht, A.Y. Lee, D.R. Lehmann, Y. Li, L. Ma, M.K. Mantrala,
N. Mizik, L. O'Laughlin, D. Onul, A. Oza, K. Pauwels, E. Pavlov,
K.I. Powers, V.R. Rao, R. Reed-Arthurs, D.M. Ringel, J. Roberts,
P.E. Rossi, R. Schwabe, J. Silva-Risso, B. Skiera, J.H. Steckel, O.
Toubia, M. Trusov, C. Tucker, A.M. Tybout, K. Wertenbroch, A.G.
White, S. Woodhouse, H. Yoganarasimhan, J.D. Zona
Learn the techniques and practical tasks involved in designing and
running a research project The Practice of Market Research: From
Data to Insight, 5th edition, by McGivern offers a thorough
introduction to the practice of market and social research. It is
structured around the research process - from defining the problem
to be researched to communicating the insight which the research
produces. An ideal companion for a market research student or
anyone doing a research project, the book takes you through data
analytics and data mining in a market research context, in addition
to explaining the ethical, legal and regulatory context in which
research operates. The 'Industry Insights' draw real-world examples
from successful market research projects in companies such as
Formula One, BBC, IBM, PayPal, Twinings and Volvo. There are also
examples of research on social issues including the COVID-19
pandemic, anti-social behaviour, HIV/AIDS, cancer support and many
more. The new edition supports the MRS Advanced Certificate in
Market and Social Research Practice. This is a great applied
marketing research text that will be suitable for students going
beyond the basics of research and learning about how marketing
research works in practice Ben Lowe, Professor of Marketing, Kent
Business School, University of Kent Marketing research clearly
explained as a professional practice - with practical advice on
issues to consider and ways forward - and as an academic discipline
with methodological and theoretical concerns. Dr Philippa Ward,
Reader in Services Marketing, University of Gloucestershire About
the author: Yvonne McGivern has worked on both the agency and the
client side and currently works as a consultant. She taught
research methods at Queen's University Belfast and at Trinity
College Dublin. She is Joint Chief Examiner for the MRS Advanced
Certificate in Market and Social Research Practice. Pearson, the
world's learning company.
Years of technological advancements have made it possible for the
smallest of trades to develop their companies to sell their
products all over the world. Global marketing initiatives allow a
business to adapt its services and products to nations outside of
its origin, increasing its annual earnings and success. However,
companies must first implement worldwide marketing programs that
consider cultural dimensions and customs. Localizing Global
Marketing Strategies: Emerging Research and Opportunities is a
collection of innovative research on trends and strategies that are
necessary to ensure the success of global marketing and identify
the means of global market entry. While highlighting topics
including branding, consumer management, and joint ventures, this
book is ideally designed for administrators, marketers, managers,
executives, entrepreneurs, industry professionals, researchers,
academicians, and students seeking current research on establishing
long-lasting global marketing plans for a variety of industries.
Drawing the attention of tourists to different destinations around
the world assists in the overall economic health of the targeted
region by increasing revenue and attracting investment
opportunities, as well as increasing cultural awareness of the
area's population. Strategic Branding Methodologies and Theory for
Tourist Attraction investigates international perspectives and
promotional strategies in the topic area of place branding.
Highlighting theoretical concepts and marketing techniques being
utilized in the endorsement of various destinations, regions, and
cities around the world, this publication is a pivotal reference
source for researchers, practitioners, policy makers, students, and
professionals.
Customer satisfaction is a critical factor to the potential success
or failure of a business. By implementing the latest marketing
strategies, organizations can better withstand the competitive
market. Strategic Marketing Management and Tactics in the Service
Industry is an essential reference publication that features the
latest scholarly research on service strategies for competitive
advantage across industries. Covering a broad range of topics and
perspectives such as customer satisfaction, healthcare service, and
microfinance, this book is ideally designed for students,
academics, practitioners, and professionals seeking current
research on best practices to build rapport with customers.
This book tackles the disconnect between social perceptions and
expert knowledge regarding trade policy decisions. Using a Polish
language internet database, the authors shed light on areas that
need to be addressed when considering the adoption of particular
trade policies by applying content and statistical analysis to
produce an easy to deploy measure of populism in digital media, the
"Media Populism Ratio". Defining a mismatch between social
perception and expert knowledge may contribute to a better
understanding of the controversies on free trade, as well as
properly defining possible sources of populism and social conflicts
- therefore also revealing some potential weaknesses in the trade
policy implementation level which are at times neglected or
underestimated. The book will be relevant to students and
researchers interested in economic policy, economic narratives and
cultural economics.
VIR-TAN-ZA (vur-TAHN-z ) n. neologism, a newly coined term] 1. A
condition, state, or attitude of truth, financial success, and
customer loyalty among business-to-business sales professionals. 2.
Courage in the face of adverse business cycles or uncommon
challenges. 3. Commitment to the highest degree of preparedness in
business dealings resulting in outstanding professional and
personal achievement. 4. A process for creating exceptional
solutions to sales challenges, exceeding a customer's expectations.
From Latin vir, "strength, heroic courage," veritas, "truth," and
bonus, "a great good, a superior benefit, a bonanza."]
This book discusses how various social marketing campaigns have
taken up and had an impact on important aspects of quality of life
across the world. The chapters bring up case studies from different
regions, showing how successful social marketing campaigns have
been instrumental in addressing public health challenges,
discrimination and exclusion, violence, and inequity; and in
changing public perceptions in different countries and through
public and nonprofit organizations, but also through businesses.
Thus, this book approaches social marketing from a quality-of-life
(QOL) marketing philosophy, taking an international perspective. It
includes 26 case studies discussing how social marketing campaigns
were developed and implemented in specific cases related to disease
prevention and risk behavior, safe and healthy lifestyles, and
inclusion and interpersonal relationships. It also covers social
marketing campaigns related to COVID-19 in various countries. The
book is both comprehensive and provides in-depth understanding of
every case, and is useful for research, policy making, development
communication and social marketing. Graduate students, researchers,
practitioners, and social marketers alike will find this book
interesting.
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