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Books > Business & Economics > Business & management > Sales & marketing

Handbook of Research on Consumerism and Buying Behavior in Developing Nations (Hardcover): Ayantunji Gbadamosi Handbook of Research on Consumerism and Buying Behavior in Developing Nations (Hardcover)
Ayantunji Gbadamosi
R6,530 Discovery Miles 65 300 Ships in 10 - 15 working days

Having a grasp on what appeals to consumers and how consumers are making purchasing decisions is essential to the success of any organization that thrives by offering a product or service. Despite the importance of consumer knowledge and understanding, research-based insight into the buying patterns and consumption habits of individuals in emerging nations remains limited. The Handbook of Research on Consumerism and Buying Behavior in Developing Nations takes a critical look at the often overlooked opportunities available for driving consumer demand and interest in developing countries. Emphasizing the power of the consumer market in emerging economies and their overall role in the global market system, this edited volume features research-based perspectives on consumer perception, behavior, and relationship management across industries. This timely publication is an essential resource for marketing professionals, consumer researchers, international business strategists, scholars, and graduate-level students.

Instagram Marketing - A Picture Perfect Way to Strike It Rich! (Hardcover): Mark Smith Instagram Marketing - A Picture Perfect Way to Strike It Rich! (Hardcover)
Mark Smith
R552 R506 Discovery Miles 5 060 Save R46 (8%) Ships in 10 - 15 working days
RedRock Leadership - Transform Your Company Culture and Unleash the Potential for Exponential Growth! (Hardcover): Jeff Ruby RedRock Leadership - Transform Your Company Culture and Unleash the Potential for Exponential Growth! (Hardcover)
Jeff Ruby
R606 R555 Discovery Miles 5 550 Save R51 (8%) Ships in 10 - 15 working days
Advanced Methodologies and Technologies in Digital Marketing and Entrepreneurship (Hardcover): Mehdi Khosrowpour Advanced Methodologies and Technologies in Digital Marketing and Entrepreneurship (Hardcover)
Mehdi Khosrowpour
R8,493 Discovery Miles 84 930 Ships in 10 - 15 working days

As businesses aim to compete internationally, they must be apprised of new methods and technologies to improve their digital marketing strategy in order to remain ahead of their competition. Trends in entrepreneurship that drive consumer engagement and business initiatives, such as social media marketing, yields customer retention and positive feedback. Advanced Methodologies and Technologies in Digital Marketing and Entrepreneurship provides information on emerging trends in business innovation, entrepreneurship, and marketing strategies. While highlighting challenges such as successful social media interactions and consumer engagement, this book explores valuable information within various business environments and industries such as e-commerce, small and medium enterprises, hospitality and tourism management, and customer relationship management. This book is an ideal source for students, marketers, social media marketers, business managers, public relations professionals, promotional coordinators, economists, hospitality industry professionals, entrepreneurs, and researchers looking for relevant information on new methods in digital marketing and entrepreneurship.

Brilliant Copywriting - How to craft the most interesting and effective copy imaginable (Paperback): Roger Horberry Brilliant Copywriting - How to craft the most interesting and effective copy imaginable (Paperback)
Roger Horberry
R395 R324 Discovery Miles 3 240 Save R71 (18%) Ships in 9 - 17 working days

If you've ever struggled to craft a persuasive message that really hits the spot you'll know

it's harder than it looks. Wouldn't it be helpful to have an expert on hand to give you tips and tricks? Someone who could pass on their knowledge and know-how? Someone

who told you how the professionals really do it? Well, that's exactly what this book does for aspiring copywriters. Think of it as a rocket-assisted launch for your writing career.

Brilliant Copywriting is packed with practical techniques to help anyone who works with words to improve their writing. It lifts the lid on the world of professional copywriting to

reveal the trade secrets of top-notch practitioners. It's the book every copywriter wants when they start out, full of facts, details and insights that normally take years to acquire. It will also be invaluable for anyone who works with words in pretty much any industry.

A Brand in Your Hand - A Simple Guide to Defining You or Your Business to the World (Hardcover): Glenn Rudin A Brand in Your Hand - A Simple Guide to Defining You or Your Business to the World (Hardcover)
Glenn Rudin
R524 Discovery Miles 5 240 Ships in 12 - 19 working days
Social Media Marketing - Affiliate Marketing, and Passive Income Ideas 2020: 3 Books in 1 - Build a Brand, Become an... Social Media Marketing - Affiliate Marketing, and Passive Income Ideas 2020: 3 Books in 1 - Build a Brand, Become an Influencer, and Explode Your Business with Facebook, Twitter, YouTube & Instagram (Hardcover)
Chandler Wright
R1,064 R915 Discovery Miles 9 150 Save R149 (14%) Ships in 10 - 15 working days
Destination Management and Marketing - Breakthroughs in Research and Practice, VOL 1 (Hardcover): Information Reso Management... Destination Management and Marketing - Breakthroughs in Research and Practice, VOL 1 (Hardcover)
Information Reso Management Association
R6,343 Discovery Miles 63 430 Ships in 10 - 15 working days
Harnessing the Power of Social Media and Web Analytics (Hardcover): Anteneh Ayanso, Kaveepan Lertwachara Harnessing the Power of Social Media and Web Analytics (Hardcover)
Anteneh Ayanso, Kaveepan Lertwachara
R5,869 Discovery Miles 58 690 Ships in 10 - 15 working days

Social media has opened several new marketing channels to assist in business visibility as well as provide real-time customer feedback. With the emergence of new internet technologies, businesses are increasingly recognizing the value of social media and web presence in the promotion of their products and services. Harnessing the Power of Social Media and Web Analytics documents high-quality research to empower businesses to derive intelligence from social media sites. These emerging technological tools have allowed businesses to quantify, understand, and respond to customers conversations about their corporate reputation and brands within online communities. This publication is ideal for academic and professional audiences interested in applications and practices of social media and web analytics in various industries."

Linkedin Mastery for Entrepreneurs (Hardcover, 2nd ed.): Chris J Reed Linkedin Mastery for Entrepreneurs (Hardcover, 2nd ed.)
Chris J Reed
R939 R801 Discovery Miles 8 010 Save R138 (15%) Ships in 10 - 15 working days
Strategic Customer Relationship Management in the Age of Social Media (Hardcover): Amir Khanlari Strategic Customer Relationship Management in the Age of Social Media (Hardcover)
Amir Khanlari
R5,490 Discovery Miles 54 900 Ships in 10 - 15 working days

In today's society, organizations are looking to optimize potential social interactions and increase familiarity with customers by developing relationships with various stakeholders through social media platforms. Strategic Customer Relationship Management in the Age of Social Media provides a variety of strategies, applications, tools, and techniques for corporate success in social media in a coherent and conceptual framework. In this book, upper-level students, interdisciplinary researchers, academicians, professionals, practitioners, scientists, executive managers, and consultants of marketing and CRM in profit and non-profit organizations will find the resources necessary to adopt and implement social CRM strategies within their organizations. This publication provides an advanced and categorized variety of strategies, applications, and tools for successful Customer Relationship Management including, but not limited to, social CRM strategies and technologies, creation and management of customers' networks, customer dynamics, social media analytics, customer intelligence, word of mouth advertising, customer value models, and social media channel management.

60 Days to LinkedIn Mastery - The Entrepreneur, Executive, and Employee's Guide to Optimize Your Profile, Make Meaningful... 60 Days to LinkedIn Mastery - The Entrepreneur, Executive, and Employee's Guide to Optimize Your Profile, Make Meaningful Connections, and Create Compelling Content . . . In Just 15 Minutes a Day (Hardcover)
Josh Steimle; As told to Virginie Cantin, Andy Foote
R706 Discovery Miles 7 060 Ships in 10 - 15 working days
Sales Objections - Become a Master Closer and Increase Your Sales and Income by Learning How to Always Turn That No into a Yes... Sales Objections - Become a Master Closer and Increase Your Sales and Income by Learning How to Always Turn That No into a Yes Volume 1 (Hardcover)
Phil Wall
R600 R538 Discovery Miles 5 380 Save R62 (10%) Ships in 10 - 15 working days
Handbook of Marketing Analytics - Methods and Applications in Marketing Management, Public Policy, and Litigation Support... Handbook of Marketing Analytics - Methods and Applications in Marketing Management, Public Policy, and Litigation Support (Paperback)
Natalie Mizik, Dominique M. Hanssens
R1,767 Discovery Miles 17 670 Ships in 12 - 19 working days

The Handbook of Marketing Analytics showcases analytical marketing methods and their high-impact real-life applications in marketing management, public policy, and litigation support. Fourteen methods chapters present an overview of specific marketing analytic methods in technical detail while twenty-two case studies present thorough examples of the use of each method. The contributors featured are recognized authorities in their fields. Multidisciplinary in scope this Handbook covers experimental methods, non-experimental methods, and their digital-era extensions. It explores topics such as Classical and Bayesian econometrics, Causality, Machine learning, Optimization, and recent advancements in Conjoint Analysis. This standout collection of analytical methods and application will be useful and educational for all readers, whether they are academics or practitioners in marketing, public policy, or litigation. Contributors include: M. Akemann, S. Albers, P. Albuquerque, G.M. Allenby, V. Altuglu, A.N. Angulo, A. Ansari, L. Ash, M. Bakker, R. Befurt, T.C. Borek, D. Borrego, B.J. Bronnenberg, Z. Chance, P.K. Chintagunta, M.G. Dekimpe, R. Dhar, D. Dzyabura, R.K. Fair, D.G. Fiebig, M. Fischer, A. Goldfarb, N.J. Goldstein, R. Guha, D.M. Hanssens, M. Hatzis, J.R. Howell, K. Huskey, R. Jacobson, D. Iacobucci, I. Ionova, S. Iyer, V.K. Kanuri, A. Lambrecht, A.Y. Lee, D.R. Lehmann, Y. Li, L. Ma, M.K. Mantrala, N. Mizik, L. O'Laughlin, D. Onul, A. Oza, K. Pauwels, E. Pavlov, K.I. Powers, V.R. Rao, R. Reed-Arthurs, D.M. Ringel, J. Roberts, P.E. Rossi, R. Schwabe, J. Silva-Risso, B. Skiera, J.H. Steckel, O. Toubia, M. Trusov, C. Tucker, A.M. Tybout, K. Wertenbroch, A.G. White, S. Woodhouse, H. Yoganarasimhan, J.D. Zona

The Practice of Market Research - From Data to Insight (Paperback, 5th edition): Yvonne McGivern The Practice of Market Research - From Data to Insight (Paperback, 5th edition)
Yvonne McGivern
R2,017 Discovery Miles 20 170 Ships in 12 - 19 working days

Learn the techniques and practical tasks involved in designing and running a research project The Practice of Market Research: From Data to Insight, 5th edition, by McGivern offers a thorough introduction to the practice of market and social research. It is structured around the research process - from defining the problem to be researched to communicating the insight which the research produces. An ideal companion for a market research student or anyone doing a research project, the book takes you through data analytics and data mining in a market research context, in addition to explaining the ethical, legal and regulatory context in which research operates. The 'Industry Insights' draw real-world examples from successful market research projects in companies such as Formula One, BBC, IBM, PayPal, Twinings and Volvo. There are also examples of research on social issues including the COVID-19 pandemic, anti-social behaviour, HIV/AIDS, cancer support and many more. The new edition supports the MRS Advanced Certificate in Market and Social Research Practice. This is a great applied marketing research text that will be suitable for students going beyond the basics of research and learning about how marketing research works in practice Ben Lowe, Professor of Marketing, Kent Business School, University of Kent Marketing research clearly explained as a professional practice - with practical advice on issues to consider and ways forward - and as an academic discipline with methodological and theoretical concerns. Dr Philippa Ward, Reader in Services Marketing, University of Gloucestershire About the author: Yvonne McGivern has worked on both the agency and the client side and currently works as a consultant. She taught research methods at Queen's University Belfast and at Trinity College Dublin. She is Joint Chief Examiner for the MRS Advanced Certificate in Market and Social Research Practice. Pearson, the world's learning company.

Consumer Behavior and Marketing (Hardcover): Matthew Reyes Consumer Behavior and Marketing (Hardcover)
Matthew Reyes
R3,320 Discovery Miles 33 200 Ships in 10 - 15 working days
Marketing Management (Hardcover): Harvey Graham Marketing Management (Hardcover)
Harvey Graham
R3,324 R3,008 Discovery Miles 30 080 Save R316 (10%) Ships in 10 - 15 working days
Localizing Global Marketing Strategies - Emerging Research and Opportunities (Hardcover): Janell Nakia Harvey Localizing Global Marketing Strategies - Emerging Research and Opportunities (Hardcover)
Janell Nakia Harvey
R4,293 Discovery Miles 42 930 Ships in 10 - 15 working days

Years of technological advancements have made it possible for the smallest of trades to develop their companies to sell their products all over the world. Global marketing initiatives allow a business to adapt its services and products to nations outside of its origin, increasing its annual earnings and success. However, companies must first implement worldwide marketing programs that consider cultural dimensions and customs. Localizing Global Marketing Strategies: Emerging Research and Opportunities is a collection of innovative research on trends and strategies that are necessary to ensure the success of global marketing and identify the means of global market entry. While highlighting topics including branding, consumer management, and joint ventures, this book is ideally designed for administrators, marketers, managers, executives, entrepreneurs, industry professionals, researchers, academicians, and students seeking current research on establishing long-lasting global marketing plans for a variety of industries.

The Influencer Effect - Insider Tips for Gearing Up Your Online Success (Hardcover): Greg Jameson The Influencer Effect - Insider Tips for Gearing Up Your Online Success (Hardcover)
Greg Jameson; Foreword by James Malinchak, Armand Morin
R711 R638 Discovery Miles 6 380 Save R73 (10%) Ships in 10 - 15 working days
Strategic Place Branding Methodologies and Theory for Tourist Attraction (Hardcover): Ahmet Bayraktar, Can Uslay Strategic Place Branding Methodologies and Theory for Tourist Attraction (Hardcover)
Ahmet Bayraktar, Can Uslay
R5,652 Discovery Miles 56 520 Ships in 10 - 15 working days

Drawing the attention of tourists to different destinations around the world assists in the overall economic health of the targeted region by increasing revenue and attracting investment opportunities, as well as increasing cultural awareness of the area's population. Strategic Branding Methodologies and Theory for Tourist Attraction investigates international perspectives and promotional strategies in the topic area of place branding. Highlighting theoretical concepts and marketing techniques being utilized in the endorsement of various destinations, regions, and cities around the world, this publication is a pivotal reference source for researchers, practitioners, policy makers, students, and professionals.

Strategic Marketing Management and Tactics in the Service Industry (Hardcover): Tulika Sood Strategic Marketing Management and Tactics in the Service Industry (Hardcover)
Tulika Sood
R5,714 Discovery Miles 57 140 Ships in 10 - 15 working days

Customer satisfaction is a critical factor to the potential success or failure of a business. By implementing the latest marketing strategies, organizations can better withstand the competitive market. Strategic Marketing Management and Tactics in the Service Industry is an essential reference publication that features the latest scholarly research on service strategies for competitive advantage across industries. Covering a broad range of topics and perspectives such as customer satisfaction, healthcare service, and microfinance, this book is ideally designed for students, academics, practitioners, and professionals seeking current research on best practices to build rapport with customers.

Trade Wins or Trade Wars - The Perceptions and Knowledge in the Free Trade Debate (Hardcover, 1st ed. 2021): Bogna... Trade Wins or Trade Wars - The Perceptions and Knowledge in the Free Trade Debate (Hardcover, 1st ed. 2021)
Bogna Gawronska-Nowak, Piotr Lis, Joanna Konieczna-Salamatin
R1,876 Discovery Miles 18 760 Ships in 10 - 15 working days

This book tackles the disconnect between social perceptions and expert knowledge regarding trade policy decisions. Using a Polish language internet database, the authors shed light on areas that need to be addressed when considering the adoption of particular trade policies by applying content and statistical analysis to produce an easy to deploy measure of populism in digital media, the "Media Populism Ratio". Defining a mismatch between social perception and expert knowledge may contribute to a better understanding of the controversies on free trade, as well as properly defining possible sources of populism and social conflicts - therefore also revealing some potential weaknesses in the trade policy implementation level which are at times neglected or underestimated. The book will be relevant to students and researchers interested in economic policy, economic narratives and cultural economics.

Virtanza - The Art and Science of Successful Selling for the Business-to-Business Sales Professional (Hardcover): Debbie... Virtanza - The Art and Science of Successful Selling for the Business-to-Business Sales Professional (Hardcover)
Debbie Holzkamp
R645 Discovery Miles 6 450 Ships in 12 - 19 working days

VIR-TAN-ZA (vur-TAHN-z ) n. neologism, a newly coined term] 1. A condition, state, or attitude of truth, financial success, and customer loyalty among business-to-business sales professionals. 2. Courage in the face of adverse business cycles or uncommon challenges. 3. Commitment to the highest degree of preparedness in business dealings resulting in outstanding professional and personal achievement. 4. A process for creating exceptional solutions to sales challenges, exceeding a customer's expectations. From Latin vir, "strength, heroic courage," veritas, "truth," and bonus, "a great good, a superior benefit, a bonanza."]

Applied Social Marketing and Quality of Life - Case Studies from an International Perspective (Hardcover, 1st ed. 2021): M.... Applied Social Marketing and Quality of Life - Case Studies from an International Perspective (Hardcover, 1st ed. 2021)
M. Mercedes Galan Ladero, Reynaldo G. Rivera
R4,423 Discovery Miles 44 230 Ships in 10 - 15 working days

This book discusses how various social marketing campaigns have taken up and had an impact on important aspects of quality of life across the world. The chapters bring up case studies from different regions, showing how successful social marketing campaigns have been instrumental in addressing public health challenges, discrimination and exclusion, violence, and inequity; and in changing public perceptions in different countries and through public and nonprofit organizations, but also through businesses. Thus, this book approaches social marketing from a quality-of-life (QOL) marketing philosophy, taking an international perspective. It includes 26 case studies discussing how social marketing campaigns were developed and implemented in specific cases related to disease prevention and risk behavior, safe and healthy lifestyles, and inclusion and interpersonal relationships. It also covers social marketing campaigns related to COVID-19 in various countries. The book is both comprehensive and provides in-depth understanding of every case, and is useful for research, policy making, development communication and social marketing. Graduate students, researchers, practitioners, and social marketers alike will find this book interesting.

Don't Knock It Till You Knock It - Live the Life You Want with Door-to-Door (D2D) Sales (Hardcover): Josh Jones Don't Knock It Till You Knock It - Live the Life You Want with Door-to-Door (D2D) Sales (Hardcover)
Josh Jones
R683 Discovery Miles 6 830 Ships in 10 - 15 working days
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