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Books > Business & Economics > Business & management > Sales & marketing

Analyzing Attachment and Consumers' Emotions - Emerging Research and Opportunities (Hardcover): Giuseppe Pedeliento Analyzing Attachment and Consumers' Emotions - Emerging Research and Opportunities (Hardcover)
Giuseppe Pedeliento
R4,610 Discovery Miles 46 100 Ships in 18 - 22 working days

In the rapidly changing landscape of society, understanding how consumers make purchasing decisions is essential to the success of any product or service organization. As such, marketing professionals are looking for more effective ways to promote their goods and services to their customers. Analyzing Attachment and Consumers' Emotions: Emerging Research and Opportunities is a critical scholarly resource that examines the application of attachment theory to consumer brands and products. Featuring coverage on a broad range of topics, such as customer satisfaction, brand evaluation, and brand authenticity, this book is geared towards marketing professionals, consumer researchers, international business strategists, scholars, and graduate-level students.

Handbook of Research on Intelligent Techniques and Modeling Applications in Marketing Analytics (Hardcover): Anil Kumar, Manoj... Handbook of Research on Intelligent Techniques and Modeling Applications in Marketing Analytics (Hardcover)
Anil Kumar, Manoj Kumar Dash, Shrawan Kumar Trivedi, Tapan Kumar Panda
R6,912 Discovery Miles 69 120 Ships in 18 - 22 working days

The success of any organization is largely dependent on positive feedback and repeat business from patrons. By utilizing acquired marketing data, business professionals can more accurately assess practices, services, and products that their customers find appealing. The Handbook of Research on Intelligent Techniques and Modeling Applications in Marketing Analytics features innovative research and implementation practices of analytics in marketing research. Highlighting various techniques in acquiring and deciphering marketing data, this publication is a pivotal reference for professionals, managers, market researchers, and practitioners interested in the observation and utilization of data on marketing trends to promote positive business practices.

Exploring the Power of Electronic Word-of-Mouth in the Services Industry (Hardcover): Hans-Ruediger Kaufmann, Sandra Maria... Exploring the Power of Electronic Word-of-Mouth in the Services Industry (Hardcover)
Hans-Ruediger Kaufmann, Sandra Maria Correia Loureiro
R7,139 Discovery Miles 71 390 Ships in 18 - 22 working days

User opinions about service experiences have been extensively acknowledged to play a key role in influencing the consumption decisions of other customers. The widespread adoption of internet technologies has amplified enormously the volume and the potential impact of such customer-generated content in the form of electronic word-of-mouth (eWOM). Exploring the Power of Electronic Word-of-Mouth in the Services Industry is an essential research book that explores the importance of consumer perception and the influence of word-of-mouth in the digital world. Featuring a range of topics such as data mining, online engagement, and social media, this book is ideal for academicians, researchers, IT developers, marketers, managers, media specialists, and professionals.

Excerpts from Experts: Marketing - The best and brightest of the marketing world come together to impart their hard-won wisdom... Excerpts from Experts: Marketing - The best and brightest of the marketing world come together to impart their hard-won wisdom for a great cause (Paperback)
Fortune Hill Media
R613 R170 Discovery Miles 1 700 Save R443 (72%) Ships in 9 - 17 working days

'Excerpts from Experts - Marketing' is a compendium of insight, advice and anecdotes from more than 200 of the leading names in marketing. These wonderful people have generously contributed their time and wisdom to raise money in aid of NHS Charities Together. Whether you're an aspiring graduate, experienced professional, marketing guru, or just vaguely interested in the magical world of brands and marketing, this book is a must read.

Say It With Charts: The Executive's Guide to Visual Communication (Hardcover, 4th edition): Gene Zelazny Say It With Charts: The Executive's Guide to Visual Communication (Hardcover, 4th edition)
Gene Zelazny
R1,230 R856 Discovery Miles 8 560 Save R374 (30%) Ships in 10 - 15 working days

Step-by-step guide to creating compelling, memorable presentations


A chart that once took ten hours to prepare can now be produced by anyone with ten minutes and a computer keyboard. What hasnt changed, however, are the basics behind creating a powerful visual - what to say, why to say it, and how to say it for the most impact. In Say It With Charts, Fourth Edition --the latest, cutting-edge edition of his best-selling presentation guide -- Gene Zelazny reveals time-tested tips for preparing effective presentations. Then, this presentation guru shows you how to combine those tips with todays hottest technologies for sharper, stronger visuals. Look to this comprehensive presentation encyclopedia for information on:



* How to prepare different types of charts -- pie, bar, column, line, or dot -- and when to use each

* Lettering size, color choice, appropriate chart types, and more

* Techniques for producing dramatic eVisuals using animation, scanned images, sound, video, and links to pertinent websites

The Seven Pillars of Customer Success - A Proven Framework to Drive Impactful Client Outcomes for Your Company (Hardcover):... The Seven Pillars of Customer Success - A Proven Framework to Drive Impactful Client Outcomes for Your Company (Hardcover)
Wayne Mcculloch
R604 Discovery Miles 6 040 Ships in 10 - 15 working days
Secrets of a Well Dressed Brand - The Art of Increasing Your Perceived Value (Hardcover, 2nd Anniversary ed.): Toi Sweeney Secrets of a Well Dressed Brand - The Art of Increasing Your Perceived Value (Hardcover, 2nd Anniversary ed.)
Toi Sweeney
R1,010 Discovery Miles 10 100 Ships in 18 - 22 working days
Orchestrating Experiences - Collaborative Design for Complexity (Paperback): Chris Risdon Orchestrating Experiences - Collaborative Design for Complexity (Paperback)
Chris Risdon
R1,415 Discovery Miles 14 150 Ships in 18 - 22 working days
Mega Deal Secrets - How to Find and Close the Biggest Deal of Your Career (Hardcover): Jamal Reimer Mega Deal Secrets - How to Find and Close the Biggest Deal of Your Career (Hardcover)
Jamal Reimer
R622 R567 Discovery Miles 5 670 Save R55 (9%) Ships in 18 - 22 working days
Digital Marketing Strategies and Models for Competitive Business (Hardcover): Filipe Mota Pinto, Teresa Guarda Digital Marketing Strategies and Models for Competitive Business (Hardcover)
Filipe Mota Pinto, Teresa Guarda
R6,138 Discovery Miles 61 380 Ships in 18 - 22 working days

Modern marketing practices have evolved to become a dynamic meeting point for technology practitioners and business professionals. Digital technologies have added a new paradigm to the way businesses are projected, communicated, and developed through their marketing activities, from message delivery to content production. Digital Marketing Strategies and Models for Competitive Business is a collection of innovative research that seeks to connect theory with application, identifying best practices over digital marketing to business purposes. While highlighting topics including consumer analysis, search engine marketing, and marketing communications, this book is ideally designed for marketers, managers, executives, advertisers, graphic designers, researchers, practitioners, entrepreneurs, policymakers, and educators.

Let Me Speak to the Manager! (Hardcover): Daniel M Boland Let Me Speak to the Manager! (Hardcover)
Daniel M Boland
R659 R588 Discovery Miles 5 880 Save R71 (11%) Ships in 18 - 22 working days
The Price Negotiation Playbook - A Practical B2B Guide for Winning Your Best Price with Confidence (Hardcover): Joanne M. Smith The Price Negotiation Playbook - A Practical B2B Guide for Winning Your Best Price with Confidence (Hardcover)
Joanne M. Smith
R880 Discovery Miles 8 800 Ships in 10 - 15 working days
Communication Skills - Discover The Best Ways To Communicate, Be Charismatic, Use Body Language, Persuade & Be A Great... Communication Skills - Discover The Best Ways To Communicate, Be Charismatic, Use Body Language, Persuade & Be A Great Conversationalist (Large print, Hardcover, Large type / large print edition)
Ace McCloud
R528 R492 Discovery Miles 4 920 Save R36 (7%) Ships in 18 - 22 working days
Become a Leader in Your Industry Using Social Media (Hardcover): Jean Paul Paulynice Become a Leader in Your Industry Using Social Media (Hardcover)
Jean Paul Paulynice
R425 R395 Discovery Miles 3 950 Save R30 (7%) Ships in 18 - 22 working days
Integrated Marketing: From Planning to Implementation (Hardcover): Ankur Gupta Integrated Marketing: From Planning to Implementation (Hardcover)
Ankur Gupta
R2,922 R2,650 Discovery Miles 26 500 Save R272 (9%) Ships in 18 - 22 working days
Be Unexpected - Resetting Routines to Revolutionize the Future of Work (Hardcover): Marva Bailer Be Unexpected - Resetting Routines to Revolutionize the Future of Work (Hardcover)
Marva Bailer
R594 Discovery Miles 5 940 Ships in 10 - 15 working days
Brand Management - A Southern African Perspective (Paperback): Nicole Cunningham Brand Management - A Southern African Perspective (Paperback)
Nicole Cunningham
R657 Discovery Miles 6 570 Ships in 5 - 10 working days

Today, companies are competing on a daily basis for their consumers' attention and spending power. This has become increasingly difficult as new companies enter the marketplace offering the same or very similar products and services, making it difficult for consumers to differentiate between them. To overcome this, companies use branding to create a favourable and memorable perception in the mind of consumers. However, not all companies manage to achieve this, as brand management is an intricate process. Brand management provides a comprehensive understanding of brand management by detailing how branding can be used to develop favourable brand equity. Brand management is unique among other textbooks of its kind in that it provides a southern African perspective but compares it with other contexts, thereby presenting a more comprehensive explanation of brand management and its importance. Each chapter consists of various examples as well as a scenario or case study, applying every element of the theory. Brand management is aimed at undergraduate marketing students.

Manipulation - The Most Powerful Techniques to Influencing People, Persuasion, Mind Control, Reading People, NLP. How to... Manipulation - The Most Powerful Techniques to Influencing People, Persuasion, Mind Control, Reading People, NLP. How to Analyze People and Mind Control. (Hardcover)
Tony Bennis
R597 Discovery Miles 5 970 Ships in 18 - 22 working days
Consumer-Driven Innovation in Food and Personal Care Products (Paperback): S R Jaeger, H. Macfie Consumer-Driven Innovation in Food and Personal Care Products (Paperback)
S R Jaeger, H. Macfie
R6,151 R5,684 Discovery Miles 56 840 Save R467 (8%) Ships in 10 - 15 working days

Experts from around the world present changes in the global marketplace and developments in research methodologies underpinning new product development (NPD) in this essential collection. The business and marketing aspects of NPD, sometimes neglected in books of this type, are addressed alongside methods for product testing. Trends, processes and perspectives in consumer-driven NPD in the food and personal care product industries are addressed in the opening chapters of the book. Specific topics include evolution in food retailing and advances in concept research. Hedonic testing is the focus of the next section. Different viewpoints on consumer research methods and statistics for NPD are reviewed in later chapters. The final part of the book looks towards the future of innovation, covering the implications for NPD of topics such as human genetic variation in taste perception and neuroimaging. Several chapters are not standard scientific articles. Rather they are written records of conversations between two people on a particular topic related to consumer-driven innovation in foods and personal care products. In them the interviewees speak freely about their views and experiences in NPD, providing unique insights. Consumer-driven innovation in food and personal care products will broaden readers' understanding of the many approaches available to NPD personnel and ways in which they can be used to support innovation activities.

Marketing Matters - A Market Analysis Methodology Leading to a Marketing Simulation Capability (Hardcover): Kendall Carey Marketing Matters - A Market Analysis Methodology Leading to a Marketing Simulation Capability (Hardcover)
Kendall Carey
R764 Discovery Miles 7 640 Ships in 18 - 22 working days
Own Your Network - Expert Networking in Person & Online (Paperback): Nadia Bilchik Own Your Network - Expert Networking in Person & Online (Paperback)
Nadia Bilchik
R405 Discovery Miles 4 050 Ships in 18 - 22 working days
Strategic Communication for Non-Profit Organisations - Challenges and Alternative Approaches (Hardcover): Evandro Oliveira, Ana... Strategic Communication for Non-Profit Organisations - Challenges and Alternative Approaches (Hardcover)
Evandro Oliveira, Ana Duarte Melo, Gisela Goncalves
R1,894 Discovery Miles 18 940 Ships in 18 - 22 working days
The Marketing Revolution in Politics - What Recent U.S. Presidential Campaigns Can Teach Us About Effective Marketing... The Marketing Revolution in Politics - What Recent U.S. Presidential Campaigns Can Teach Us About Effective Marketing (Hardcover)
Bruce I. Newman
R1,055 Discovery Miles 10 550 Ships in 18 - 22 working days

In 2008, Barack Obama's presidential campaign used an innovative combination of social media, big data, and micro-targeting to win the White House. In 2012, the campaign did it again, further honing those marketing tools and demonstrating that political marketing is on the cutting edge when it comes to effective branding, advertising, and relationship-building. The challenges facing a presidential campaign may be unique to the political arena, but the creative solutions are not. The Marketing Revolution in Politics shows how recent US presidential campaigns have adopted the latest marketing techniques and how organizations in the for-profit and non-profit sectors can benefit from their example. Distilling the marketing practices of successful political campaigns down into seven key lessons, Bruce I. Newman shows how organizations of any size can apply the same innovative, creative, and cost-effective marketing tactics as today's presidential hopefuls. A compelling study of marketing in the make-or-break world of American politics, this book should be a must-read for managers, students of marketing and political marketing, and anyone interested in learning more about how presidential campaigns operate. Winner of the 2016 International Book Award in the "Business: Marketing & Advertising" category.

Marketing: An Introduction (Hardcover): Ankur Gupta Marketing: An Introduction (Hardcover)
Ankur Gupta
R2,921 R2,648 Discovery Miles 26 480 Save R273 (9%) Ships in 18 - 22 working days
Harnessing Social Media as a Knowledge Management Tool (Hardcover): Ritesh Chugh Harnessing Social Media as a Knowledge Management Tool (Hardcover)
Ritesh Chugh
R4,728 Discovery Miles 47 280 Ships in 18 - 22 working days

Knowledge is a valuable resource that must be managed well for any organization to thrive. Proper knowledge management can improve business processes by creating value, yet the available tools meant to aid in the creation, collection, and storage of information have drastically changed since the emergence of social media. By using this collaborative online application for engaging with information, organizations are able to precisely decimate knowledge to the correct audience. Harnessing Social Media as a Knowledge Management Tool addresses the challenges and rewards of the proper use of social media, as well as the key enablers and barriers of its application. This publication endeavors to provide thorough insight into the role of social media in knowledge management from both an organizational and individual perspective. This book elucidates emerging strategies perfect for policy makers, managers, advertisers, academics, students, and organizations who wish to optimize performance.

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