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Books > Business & Economics > Business & management > Sales & marketing
One of the integral parts of determining business success directly
correlates to how well a company interacts with their customers.
This increased demand for direct communication has evolved how
companies cooperate with their patrons and examines how essential
ethics is related to these communications. Ethical Consumerism and
Comparative Studies Across Different Cultures: Emerging Research
and Opportunities provides emerging research exploring the
theoretical and practical aspects of the fundamental issues related
to ethical consumerism and applications within business, science,
engineering, and technology and examines the impact Arab and global
cultures have on consumerism. Featuring coverage on a broad range
of topics such as business ethics, data management, and global
business, this book is ideally designed for managers, executives,
advertisers, marketers, sales directors, practitioners,
researchers, academicians, and students.
The current pandemic intensifies underlying structural bottlenecks
and systemic inefficiencies. At the same time, it provokes the
hasty adoption of innovations made possible by the already
accelerating technological developments before being accompanied by
necessary institutional and systemic adjustments. This leads to
multidimensional crises as well as new socioeconomic challenges and
prospects globally. The book enables readers to anticipate
separate, yet interrelated functional spheres of global
socioeconomic reality, understand their structure, and recognize
potential vulnerabilities and opportunities in light of the current
pandemic and the induced transformations. It tackles global aspects
of the crisis by means of standard and innovative economic policies
at the national and international level, faces challenges by
businesses and revealing models of effective transformations and
strategies in the present circumstances, and discusses individual
and collective societal problems in light of sustaining our
constantly upgrading humanitarian values in the 21st century. It is
ideal for academicians, master's or Ph.D. degree students,
university teachers, and scientists working in the field of
management, business, economics, computer science, and engineering.
The success of any organization is largely dependent on positive
feedback and repeat business from patrons. By utilizing acquired
marketing data, business professionals can more accurately assess
practices, services, and products that their customers find
appealing. The Handbook of Research on Intelligent Techniques and
Modeling Applications in Marketing Analytics features innovative
research and implementation practices of analytics in marketing
research. Highlighting various techniques in acquiring and
deciphering marketing data, this publication is a pivotal reference
for professionals, managers, market researchers, and practitioners
interested in the observation and utilization of data on marketing
trends to promote positive business practices.
"Knock your socks off service doesn't just happen. It requires
coaching on an ongoing basis. Now, thanks to authors Kristin
Anderson and Ron Zemke, supervisors have a practical guide to the
day-to-day challenges that arise in training superior customer
service people. This newest "Knock Your Socks Off" book explains
how to help frontline employees hone their skills, maintain the
motivation to perform, and meet new situations head-on. The authors
present a model for successfully coaching anyone, anywhere, and
they show readers how to apply it in familiar coaching situations.
Everyone can appreciate Zemke and Anderson's strategies for
handling the toughest coaching problems. And they will learn a most
important new skill - teaching employees to be peer coaches, a
growing need in the current era of teams and of doing more with
less."
Societal marketing has gained widespread recognition in the
marketing discipline both in academia and the professional
industry. The Handbook of Research on Contemporary Consumerism is
an essential reference source that provides an in-depth
understanding on the various aspects and issues of consumerism and
reveals the critical success factors and conceptual and theoretical
frameworks of these concepts from recent contexts and perspectives.
Additionally, it examines the impact of identity on marketing and
branding from the consumerist perspective, discusses consumerism as
a source of innovation and product development, and provides
insights on consumerism and profitability. Featuring research on
topics such as circular economy, digital marketing, and social
media, this book is ideally designed for practitioners, managers,
marketers, academic researchers, and students.
Knowledge is a valuable resource that must be managed well for any
organization to thrive. Proper knowledge management can improve
business processes by creating value, yet the available tools meant
to aid in the creation, collection, and storage of information have
drastically changed since the emergence of social media. By using
this collaborative online application for engaging with
information, organizations are able to precisely decimate knowledge
to the correct audience. Harnessing Social Media as a Knowledge
Management Tool addresses the challenges and rewards of the proper
use of social media, as well as the key enablers and barriers of
its application. This publication endeavors to provide thorough
insight into the role of social media in knowledge management from
both an organizational and individual perspective. This book
elucidates emerging strategies perfect for policy makers, managers,
advertisers, academics, students, and organizations who wish to
optimize performance.
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