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Books > Business & Economics > Business & management > Sales & marketing

Business Development Begins Here (Hardcover): Tom Watkin Business Development Begins Here (Hardcover)
Tom Watkin
R563 Discovery Miles 5 630 Ships in 18 - 22 working days
Actionable Gamification - Beyond Points, Badges, and Leaderboards (Hardcover): Yu-Kai Chou Actionable Gamification - Beyond Points, Badges, and Leaderboards (Hardcover)
Yu-Kai Chou
R1,073 R926 Discovery Miles 9 260 Save R147 (14%) Ships in 18 - 22 working days
Research Handbook on Brand Co-Creation - Theory, Practice and Ethical Implications (Hardcover): Stefan Markovic, Richard... Research Handbook on Brand Co-Creation - Theory, Practice and Ethical Implications (Hardcover)
Stefan Markovic, Richard Gyrd-Jones, Sylvia von Wallpach, Adam Lindgreen
R6,726 Discovery Miles 67 260 Ships in 10 - 15 working days

Bringing together different theoretical perspectives on brand co-creation and discussing their practical applicability and ethical implications, this Research Handbook explores emerging notions of brand construction which view brands as co-created through collaborative efforts between multiple stakeholders. Chapters contribute to clarifying the ontological and epistemological assumptions underlying brand co-creation, gaining deeper insights into the co-creation of intangible and tangible brand assets, as well as uncovering the ethical implications of brand co-creation. The impressive selection of contributors also foreshadow and critically reflect on possible future developments related to brand co-creation, and illustrate practical applications in the form of case studies. In an ever more interconnected business environment, this timely Research Handbook will be an ideal read for students studying courses related to branding, marketing, innovation and business ethics. It will also be welcomed by scholars conducting research in these fields, as well as practitioners and managers implementing co-creation strategies.

Social Media Marketing - A Comprehensive Guide to Growing Your Brand on Social Media (Hardcover): Jason Lazar Social Media Marketing - A Comprehensive Guide to Growing Your Brand on Social Media (Hardcover)
Jason Lazar
R554 R509 Discovery Miles 5 090 Save R45 (8%) Ships in 18 - 22 working days
Shoe Dog - A Memoir by the Creator of NIKE (Paperback): Phil Knight Shoe Dog - A Memoir by the Creator of NIKE (Paperback)
Phil Knight 4
R318 R290 Discovery Miles 2 900 Save R28 (9%) Ships in 9 - 17 working days

'A refreshingly honest reminder of what the path to business success really looks like ... It's an amazing tale' Bill Gates

'The best book I read last year was Shoe Dog, by Nike's Phil Knight. Phil is a very wise, intelligent and competitive fellow who is also a gifted storyteller' Warren Buffett

In 1962, fresh out of business school, Phil Knight borrowed $50 from his father and created a company with a simple mission: import high-quality, low-cost athletic shoes from Japan. Selling the shoes from the boot of his Plymouth, Knight grossed $8000 in his first year. Today, Nike's annual sales top $30 billion. In an age of start-ups, Nike is the ne plus ultra of all start-ups, and the swoosh has become a revolutionary, globe-spanning icon, one of the most ubiquitous and recognisable symbols in the world today.

But Knight, the man behind the swoosh, has always remained a mystery. Now, for the first time, he tells his story. Candid, humble, wry and gutsy, he begins with his crossroads moment when at 24 he decided to start his own business. He details the many risks and daunting setbacks that stood between him and his dream - along with his early triumphs. Above all, he recalls how his first band of partners and employees soon became a tight-knit band of brothers. Together, harnessing the transcendent power of a shared mission, and a deep belief in the spirit of sport, they built a brand that changed everything.

A memoir rich with insight, humour and hard-won wisdom, this book is also studded with lessons - about building something from scratch, overcoming adversity, and ultimately leaving your mark on the world.

Handbook of Research on Gender and Marketing (Hardcover): Susan Dobscha Handbook of Research on Gender and Marketing (Hardcover)
Susan Dobscha
R5,482 Discovery Miles 54 820 Ships in 10 - 15 working days

Susan Dobscha and the authors in this Handbook provide a primer and resource for scholars and practitioners keen to develop or enhance their understanding of how gender permeates marketing decisions, consumer experiences, public policy initiatives, and market practices. This Handbook's main objective is to provide a roadmap through the complicated terrain of gender as it pertains to marketing and consumer behavior. The author also highlights that the study of gender is not restricted to certain theories, methods, or approaches. The unifying conclusion is that the study of gender is an important topic that has not received the attention it deserves within the marketing discipline; and attention to gender is crucial now more than ever. This book will give marketing scholars the guidance they need to incorporate the topic of gender into their research by highlighting the current conversations that are taking place in the field of marketing, and more importantly by illuminating the gap in which more scholarship is necessary to increase our understanding of gender complexities. Contributors include: J. Brace-Govan, J. Coffin, C. Coleman, S. Dobscha, J. Drenten, S. Dunnett, C.A. Eichert, S. Ferguson, L. Gurrieri, R.L. Harrison, W. Hein, G.H. Knudsen, J. Littlefield, P. Maclaran, A.-I. Nolke, S. O'Donohoe, J. Ostberg, N.J. Pendarvis, A.S. Rome, M. Sanghvi, K.C. Sredl, L. Steinfield, L. Stevens, L. Walther, M. Zawisza, L.T. Zayer

Critical Perspectives on Diversity, Equity, and inclusion in Marketing (Hardcover): Ayantunji Gbadamosi Critical Perspectives on Diversity, Equity, and inclusion in Marketing (Hardcover)
Ayantunji Gbadamosi
R5,970 Discovery Miles 59 700 Ships in 18 - 22 working days

Marketers have attracted criticism from advocates of marketing ethics for not giving equal attention to all consumers. In other contexts, other nomenclatures such as "less privileged" or "low-income consumers" are being used to describe consumers. However, a critical view of the scope of the disadvantaged consumers shows that it is beyond having limited income and encapsulates all forms of limitations that prevent full inclusion in marketplace opportunities. Critical Perspectives on Diversity, Equity, and inclusion in Marketing focuses on exploring diversity, equity, and inclusion in marketing as related to individuals, groups, organizations, and societies. It provides insight into consumption practices, diversity, inclusion, limitations, and their theoretical and practical implications. Covering topics such as ethnic identity negotiation, marketing implications, and consumer vulnerability, this premier reference source is an eclectic resource for business leaders and managers, marketers, sociologists, DEI professionals, libraries, students and educators of higher education, researchers, and academicians.

Trust Signals - Brand Building in a Post-Truth World (Hardcover): Scott Baradell Trust Signals - Brand Building in a Post-Truth World (Hardcover)
Scott Baradell
R657 R597 Discovery Miles 5 970 Save R60 (9%) Ships in 18 - 22 working days
The Consistency Pill - The 7 Step System to Increase Sales and Transform Your Business (Hardcover): Simon Chan The Consistency Pill - The 7 Step System to Increase Sales and Transform Your Business (Hardcover)
Simon Chan
R604 Discovery Miles 6 040 Ships in 18 - 22 working days

Watching online videos, buying courses, attending conferences, or using the latest app may give you a short-term business boost, but these aren't the answers to unlocking extraordinary and lasting results.

The missing supplement to increasing sales and profits is not more personal development. It's simpler, and without it, you won't smash any of the sales goals you set-nor grow your business to the level of success you want.

Simon Chan reveals that Consistency is the ultimate business-development strategy to power up your productivity, increase your sales, and make more money. Featuring a unique seven-step system and insights from entrepreneurs and successful small-business owners, this guide shares the secrets you need to support your goals and create the mastery that will change your business-and your life.

You'll discover:

  • Seven components of the Consistency System to help you overcome procrastination, battle your fear of rejection, and reach maximum professional and business achievement.
  • The three C's to create influence and get customers to buy from you, no matter what you're selling.
  • Smarter social media habits and content-marketing tips to grow your brand across every platform.
  • A simple way to prevent unfavorable events from hijacking your emotions and your consistency.
  • How to get more done every day in less time-and tips to get back on track if your consistency slips.

Willpower isn't enough, no matter how high your ambition. Take The Consistency Pillv to transform your business and achieve the success you desire.
Building a Brand Image Through Electronic Customer Relationship Management (Hardcover): Arshi Naim, Sandeep Kumar Kautish Building a Brand Image Through Electronic Customer Relationship Management (Hardcover)
Arshi Naim, Sandeep Kumar Kautish
R6,205 Discovery Miles 62 050 Ships in 18 - 22 working days

Effective e-customer relationship management is imperative for increasing customer satisfaction, online sales, website patronage, loyalty, and retention. To understand exactly how this business strategy can be applied to enhance business operations, further study on its various benefits, opportunities, and challenges is required. Building a Brand Image Through Electronic Customer Relationship Management develops electronic customer relationship management strategies for achieving customer satisfaction and explains the concepts and uses of electronic customer relationship management to meet strategic objectives, improve customer loyalty, and build brand image. Covering topics such as marketing, brand equity, customer loyalty, and social media, this reference work is ideal for business owners, managers, entrepreneurs, industry professionals, researchers, scholars, practitioners, academicians, instructors, and students.

Sell & Re-Sell Your Photos - Learn How to Sell Your Photographs Worldwide (Paperback, 6th Edition): Rohn Engh, Mikael Karlsson Sell & Re-Sell Your Photos - Learn How to Sell Your Photographs Worldwide (Paperback, 6th Edition)
Rohn Engh, Mikael Karlsson
R553 R474 Discovery Miles 4 740 Save R79 (14%) Ships in 10 - 15 working days

Sell your photos again and again! Live anywhere. Pick your hours. Be your own boss. Earn more money. See your pictures in print. Discover the freedom of a profitable photo business by learning the secrets behind making and selling editorial stock photography. For more than three decades, industry classic Sell & Re-Sell Your Photos has been giving new and veteran photographers the tools to sell their pictures consistently to markets they enjoy. Rohn Engh's master text, with updates from independent photographer Mikael Karlsson, outlines the time-tested formula for successfully marketing your work to publishers world-wide. This completely revised and expanded 6th edition features up-to-date advice, brand new photos and charts and tables to help you achieve your goals. Learn how to: Create enduring images--the ones photo buyers always need Price your photos like a professional Find your niche and corner that market Take and market your work with modern technology Confidently submit to agencies and publishers Digitally store your archive Protect yourself and your photos with basic copyright laws and regulations Includes a detailed five-week action plan to get you organized and selling Master the stock photography market: Take pictures today that you can sell for many tomorrows to come!

Consumer Behavior Change and Data Analytics in the Socio-Digital Era (Hardcover): Pantea Keikhosrokiani Consumer Behavior Change and Data Analytics in the Socio-Digital Era (Hardcover)
Pantea Keikhosrokiani
R7,723 Discovery Miles 77 230 Ships in 18 - 22 working days

The emergence of new technologies within the industrial revolution has transformed businesses to a new socio-digital era. In this new era, businesses are concerned with collecting data on customer needs, behaviors, and preferences for driving effective customer engagement and product development, as well as for crucial decision making. However, the ever-shifting behaviors of consumers provide many challenges for businesses to pinpoint the wants and needs of their audience. Consumer Behavior Change and Data Analytics in the Socio-Digital Era focuses on the concepts, theories, and analytical techniques to track consumer behavior change. It provides multidisciplinary research and practice focusing on social and behavioral analytics to track consumer behavior shifts and improve decision making among businesses. Covering topics such as consumer sentiment analysis, emotional intelligence, and online purchase decision making, this premier reference source is a timely resource for business executives, entrepreneurs, data analysts, marketers, advertisers, government officials, social media professionals, libraries, students and educators of higher education, researchers, and academicians.

Managing Festivals for Destination Marketing and Branding (Hardcover): Sharad Kumar Kulshreshtha Managing Festivals for Destination Marketing and Branding (Hardcover)
Sharad Kumar Kulshreshtha
R6,199 Discovery Miles 61 990 Ships in 18 - 22 working days

Festivals across the world represent the joy, recreation, and traditions of their different societies and cultures. There is a plethora of reasons to commemorate and organize such events. Every festival has its own distinct personality, charms, appeal, and experiences that are closely linked to culture, customs, issues, core values, and more. All of these factors combine to create a one-of-a-kind selling offer for specific destinations. Festival attractions can serve to popularize and strengthen the tourist economy, as well as to promote employment, entrepreneurship, and tourism destination branding for the location. Managing Festivals for Destination Marketing and Branding addresses the most current and promising parts of tourism-centric festivals, which are held in numerous tourist areas throughout the world. It links tourism festivals around the world as a catalyst for destination marketing and identity. Covering topics such as destination brand equity, social media networks, and motivations and expectations of tourists, this premier reference work is a dynamic resource for business executives and leaders, brand managers, event managers, festival managers, government officials, students and educators of higher education, librarians, researchers, and academicians.

The Faces and Stakes of Brand Insertion (Hardcover): Sebastien Lefait The Faces and Stakes of Brand Insertion (Hardcover)
Sebastien Lefait
R2,210 Discovery Miles 22 100 Ships in 18 - 22 working days
Global Perspectives on International Advertising (Hardcover): Ipek Krom Global Perspectives on International Advertising (Hardcover)
Ipek Krom
R7,723 Discovery Miles 77 230 Ships in 18 - 22 working days

International advertising is an important discipline in social sciences studies. Many books and articles have been published in international advertising, however only few of them contain information about advertising industry and research in specific international countries/regions. This book intends to give a local/global perspective to international advertising. Therefore, this book provides an ideal resource for academicians, researchers, advertising and marketing experts and students on a global perspective. This book includes information about international advertising and different international cultures. It covers specific countries and specific international regions regarding advertising. This text also includes a literature review of the advertising industry for various countries and regions. This book, within the social science studies discipline, is comprised of articles in international advertising about specific countries and international regions.

Handbook of Research on Retailing (Hardcover): Katrijn Gielens, Els Gijsbrechts Handbook of Research on Retailing (Hardcover)
Katrijn Gielens, Els Gijsbrechts
R6,162 Discovery Miles 61 620 Ships in 10 - 15 working days

The advent of e-commerce and the rise of hard discounters have put severe pressure on traditional retail chains. Boundaries are blurring: traditional brick-and-mortar players are expanding their online operations and setting up their own discount banners, while the power houses of online retail are going physical, and hard discounters get caught up in the Wheel of Retailing. Each of these players has to keep up with the consumer ?- even successful companies cannot sit back and rest but need to prepare for the next wave of change. This Handbook sheds light on these issues with its research-based analysis of the strategic and tactical issues that comprise the state of the art in retailing. Leading scholars explore what we know from extant studies, what are the ensuing best practices, what evolutions are ahead, and whether current approaches still work in the future. This book?'s future-based perspective makes it an excellent resource for academics in retailing and marketing, as well as marketing and retailing consultants, retailers, and marketing managers. Contributors include: A. Alptekinoglu, Z. Bei, R. Bolton, E. Breugelmans, B.J. Bronnenberg, K. Campo, A. Chernev, M. Dekimpe, E. Fox, A. Garrido-Morgado, D.K. Gauri, K. Gedenk, I. Geyskens, K. Gielens, E. Gijsbrechts, O. Gonzalez-Benito, D. Grewal, R. Hamilton, R. Janakiraman, O. Kamran-Disfani, A.R. Koschmann, P. Linzbach, M.K. Mantrala, M. Martos-Parta, J. Parker, J.A. Petersen, B. Ratchford, W. Reinartz, R. Rishika, A. Roggeveen, R. Sethuraman, V. Shankar, J.B. Steenkamp, M. Vanhuele

Handbook of Research on New Product Development (Paperback): Peter N. Golder, Debanjan Mitra Handbook of Research on New Product Development (Paperback)
Peter N. Golder, Debanjan Mitra
R1,505 Discovery Miles 15 050 Ships in 10 - 15 working days

New products are the major driver of revenue growth in today's dynamic business environment. In this Handbook, the world's foremost experts on new product development bring together the latest thinking on this vitally important topic. These thought-leading authors organize knowledge into useful and insightful frameworks, covering all aspects of new product development: companies, collaborators, customers, context, markets, and performance. The contributors delve into a broad range of topics, covering each one deeply and comprehensively. Careful attention to the development of these topics make it a fantastic single-source reference for state-of-the-art knowledge on new product development, including comprehensive sets of questions and discussion topics to inspire future research. Managers will benefit from the Handbook by expanding their knowledge of new product development, and for researchers, the book provides a comprehensive look at the current research, as well as offering opportunities to continue expanding on this body of knowledge. Contributors include: A.M. Baker, B.L. Bayus, S. Bharadwaj, D. Boyd, R.J. Calantone, G. Challagalla, D. Chandrasekaran, G. Colarelli O'Connor, R.G. Cooper, C.A. Di Benedetto, N. Donthu, E. Fang, G.J. Fisher, N.Z. Foutz, N. Franke, E. Genc, J. Goldenberg, P.N. Golder, D.A. Griffith, E. Keko, V. Kuppuswamy, D. Mitra, C. Moorman, C.P. Moreau, H. Nguyen, J.C. Prabhu, G.J. Prevo, N. Ramani, V.R. Rao, S.M. Shugan, R. Srinivasan, S. Stremersch, G.J. Tellis, L.H. Vincent, E. von Hippel, S. Wies, G. Yalcinkaya, E. Yin

Dimensions of Advertising Theory and Practice in Africa (Paperback): Rotimi Williams Olatunji, Beatrice Adeyinka Laninhun Dimensions of Advertising Theory and Practice in Africa (Paperback)
Rotimi Williams Olatunji, Beatrice Adeyinka Laninhun
R715 Discovery Miles 7 150 Ships in 10 - 15 working days

This book brings together cutting-edge research by leading African communication and media theorists to provide a broad but detailed survey of the history and present state of the art of advertising in Africa. The book is a thought-provoking reminder of the variety of approaches to the study of marketing communication on a continent where advertising is often taken for granted. From indigenous African forms of advertising - by street criers, wall paintings, and even olfactory appeals - to the latest experiments in integrated marketing communication via the Internet, home videos, smartphones, and social media, Dimensions of Advertising Theory and Practice in Africa is a comprehensive survey both of Africa's contributions to the globalized advertising industry and of the industry's profound affect on African economies and cultures. The first collection of its kind, the book marks an important moment in the study of marketing communication in Africa. It will be an essential text for years to come.

Simply successful selling - For new salespeople (Book): Kenneth Fisher Simply successful selling - For new salespeople (Book)
Kenneth Fisher
R723 Discovery Miles 7 230 Ships in 5 - 22 working days

Simply successful selling is a teach-yourself title for new salespeople in retail, manufacturing and service sectors. Selling is the lifeblood of any company. The title applies the latest selling techniques, such as neurolinguistic programming, which are currently at the forefront of sales training. It employs checklists and case studies in a practical, succinct manner and is ideally situated to South African conditions.

Reasons NOT to Focus on Customer Experience - A Comprehensive Guide (Hardcover): Nick Glimsdahl Reasons NOT to Focus on Customer Experience - A Comprehensive Guide (Hardcover)
Nick Glimsdahl
R410 Discovery Miles 4 100 Ships in 18 - 22 working days
Sales Tales - The Hustle, Humor, and Lessons From A Life in Sales (Hardcover): Mandi Graziano Sales Tales - The Hustle, Humor, and Lessons From A Life in Sales (Hardcover)
Mandi Graziano
R576 R530 Discovery Miles 5 300 Save R46 (8%) Ships in 18 - 22 working days
Handbook of Business-to-Business Marketing (Hardcover, 2nd edition): Gary L. Lilien, Andrew J. Petersen, Stefan Wuyts Handbook of Business-to-Business Marketing (Hardcover, 2nd edition)
Gary L. Lilien, Andrew J. Petersen, Stefan Wuyts
R8,825 Discovery Miles 88 250 Ships in 10 - 15 working days

This second edition of the Handbook of Business-to-Business Marketing provides an updated comprehensive state-of-the-art overview of business-to-business (B2B) marketing by leading academic scholars and practitioners in the field. Each of the 34 chapters is structured to provide perspectives of one B2B problem area both from an academic and a managerial perspective, a state-of-art review and summary, a research agenda for the domain, and implications for practitioners. Published in conjunction with Penn State's Institute for the Study of Business Markets, this extensive Handbook will expand research and teaching on B2B marketing and will improve the practice of B2B marketing for firms in the industry. It summarizes current knowledge about the realm of B2B marketing and addresses the most important unanswered questions there. This path-breaking Handbook is targeted primarily at marketing academics and graduate students who want a comprehensive overview of the academic state of the B2B marketing domain. It will also prove an invaluable resource for forward-thinking B2B practitioners who want to be aware of the current state of knowledge in their domains.

Influencer Secrets - How to Build Your Social Media Brand Fast (Hardcover): Smm Publishing Influencer Secrets - How to Build Your Social Media Brand Fast (Hardcover)
Smm Publishing
R540 R499 Discovery Miles 4 990 Save R41 (8%) Ships in 18 - 22 working days
Interdisciplinary Reflections of Contemporary Experiential Marketing Practices (Hardcover): Goekhan Akel Interdisciplinary Reflections of Contemporary Experiential Marketing Practices (Hardcover)
Goekhan Akel
R7,769 Discovery Miles 77 690 Ships in 18 - 22 working days

Technology, which affects all aspects of our lives, has brought some innovations and changes in experiential design and experiential products and services. In the postmodern era, digitalization acts as a framework for various services, media and communication, mobile games, and physical spaces. The digital transformations brought about by technology have led to problem-solving, creative functioning, and unique improvements along with experiences. Digital and experience orientation did not emerge in just one area. Human-digital-experience interaction prevails in many areas of modern society. To evaluate this interaction, a more balanced understanding of digital and experience processes is required. Therefore, the research done in this book gains creativity with interdisciplinary diversity and cooperation. The chapters cover key subject areas such as ""tourism and tourist experience"", ""gastronomy experience and wine experience"", ""theme park experience, digital transformation and customer relationship experience in tourism"", ""airline and airport experience"", and ""brand experience"". This book is designed as a tool to benefit future research in disciplines such as management, marketing, consumer behavior, gastronomy, and civil aviation. Therefore, this book serves as an up-to-date and dynamic resource for academics, students, marketers, application developers, tourism, and destination managers, planning and project managers.

Foundations of Marketing, 7e (Paperback, 7th edition): John Fahy, David Jobber Foundations of Marketing, 7e (Paperback, 7th edition)
John Fahy, David Jobber
R1,651 Discovery Miles 16 510 Ships in 10 - 15 working days

Have you wondered how marketers use data and technology to capture relevant information on their target audience? Or how marketers in today's world deal with questions around sustainability, climate change and planned product obsolescence? In its 7th edition, Foundations of Marketing aims to answer these pressing questions. This leading textbook is packed with contemporary examples and case studies that highlight the real-world applications of marketing concepts. Discover: * The growing importance of social marketing * How organisations are leveraging consumer data to make decisions and drive customer retention and conversion levels * The role of brand communities, peer-to-peer marketing and social influencers * Both a Managerial and Consumer approach to marketing Key features: * Marketing Spotlights highlight the marketing innovations of brands such as Zoom, Rent the Runway, John Lewis and Patagonia. * Marketing in Action boxes offer modern examples of real marketing campaigns in the UK, Denmark, The Netherlands and internationally. * Critical Marketing Perspective boxes encourage students to critically reflect on ethical debates and stimulate student discussion and analysis about socially responsible practices. * End of Chapter Case Studies covering Starbucks, Patek Philipe, Spotify and Depop provides students with an in-depth analysis of companies' marketing strategies. Each case study has dedicated questions to encourage critical thinking. * Connect (R) resources such as updated Testbank and Quiz questions, Application Based Activities and assignable Case Studies with associated multiple-choice questions. John Fahy is Professor of Marketing at the University of Limerick, Ireland David Jobber is Professor of Marketing at the University of Bradford School of Management, UK

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