Modeling complex systems is a difficult challenge and all too often one in which modelers are left to their own devices. Using a multidisciplinary approach, The Art of Software Modeling covers theory, practice, and presentation in detail. It focuses on the importance of model creation and demonstrates how to create meaningful models. Presenting three self-contained sections, the text examines the background of modeling and frameworks for organizing information. It identifies techniques for researching and capturing client and system information and addresses the challenges of presenting models to specific audiences. Using concepts from art theory and aesthetics, this broad-based approach encompasses software practices, cognitive science, and information presentation. The book also looks at perception and cognition of diagrams, view composition, color theory, and presentation techniques. Providing practical methods for investigating and organizing complex information, The Art of Software Modeling demonstrates the effective use of modeling techniques to improve the development process and establish a functional, useful, and maintainable software system.

Delivering successful projects means the ability to produce high quality software within budget and on time-consistently, but when one mentions quality to software engineers or project managers, they talk about how impossible it is to eliminate defects from software. This assumption is passed on and on until it becomes accepted wisdom, with the power of a self-fulfilling prophecy. And when a project fails to arrive on time or up to standards, team members will turn on each other. The project got delayed because the engineers did a poor job in development or too much was promised upfront for this short of a timeline. In Delivering Successful Projects with TSPSM and Six Sigma: A Practical Guide to Implementing Team Software ProcessSM, you will learn how to effectively manage the development of a software project and deliver it in line with customer expectations. This refreshing volume - Offers real-world case studies about the author's experience at Microsoft successfully implementing TSP to achieve higher quality software Empowers software developers to take responsibility for project management Explains how Six Sigma and TSP combined can dramatically reduce software defects By applying these principles put forth by one of the most respected names in software development, your software team will learn how to function as a team and turn out products where zero defects and on-time delivery are the norm.

Characterized by lightning quick innovation, abrupt shifts in technology, and shorter lifecycles, the marketing of IT products and services presents a unique set of challenges and often requires IT managers and developers to get involved in the marketing process. Marketing IT Products and Services is written to help busy IT managers and marketing managers get up to speed quickly and easily on what's needed to develop effective marketing strategies and campaigns. Focusing on the unique issues involved, this one-stop resource provides everything needed to understand the roles, responsibilities, and management techniques essential for the development of successful strategies. It covers strategic market planning, targeting markets, researching markets, understanding the competition, integrating market and sales strategies, nuances of global markets, developing marketing budgets, pricing, and implementing marketing campaigns. A plethora of appendices included on the book's downloadable resources allow you to get up and running right away. Aside from a complete marketing glossary, two complete marketing plans-one for a hardware product; the other for a software product-enable you to bypass the "scut" work of developing a marketing plan so you can focus on the creative aspects of marketing. Because a marketing plan is closely aligned with an organization's business and strategic plans, this book provides you with templates for both of these, as well as a template for that all-important business plan executive summary. The downloadable resources also feature loads of fill-in templates including customer and competitor analysis surveys, sample press releases, letters of agreement, demographic and target market worksheets, and cost benefit forms. If you have a marketing need, this book has an effective template to meet that need.

Based upon the authors' experience in designing and deploying an embedded Linux system with a variety of applications, Embedded Linux System Design and Development contains a full embedded Linux system development roadmap for systems architects and software programmers. Explaining the issues that arise out of the use of Linux in embedded systems, the book facilitates movement to embedded Linux from traditional real-time operating systems, and describes the system design model containing embedded Linux. This book delivers practical solutions for writing, debugging, and profiling applications and drivers in embedded Linux, and for understanding Linux BSP architecture. It enables you to understand: various drivers such as serial, I2C and USB gadgets; uClinux architecture and its programming model; and the embedded Linux graphics subsystem. The text also promotes learning of methods to reduce system boot time, optimize memory and storage, and find memory leaks and corruption in applications. This volume benefits IT managers in planning to choose an embedded Linux distribution and in creating a roadmap for OS transition. It also describes the application of the Linux licensing model in commercial products.

To achieve consistent software project success under the pressures of today's software development environment, software organizations require achievable plans including viable estimates of schedule, resources, and risks. To estimate realistically, you must understand how to apply sound estimation processes, tools, and data. Software Sizing, Estimation, and Risk Management: When Performance is Measured Performance Improves is a practical, hands-on discussion of the software estimation, planning, and control process. This includes critical factors that impact estimates, methods for selecting and applying appropriate measures to projects, proper software sizing, and processes to identify and manage risk. The authors use their expertise in sizing, estimation, process engineering, and risk management to clearly demonstrate problems that make many estimates crumble and solutions that provide successful project plans. The book offers insight not available anywhere else, enabling you to recognize and avoid downstream impacts resulting from poor estimates.

Modeling Software with Finite State Machines: A Practical Approach explains how to apply finite state machines to software development. It provides a critical analysis of using finite state machines as a foundation for executable specifications to reduce software development effort and improve quality. This book discusses the design of a state machine and of a system of state machines. It also presents a detailed analysis of development issues relating to behavior modeling with design examples and design rules for using finite state machines. This volume describes a coherent and well-tested framework for generating reliable software for even the most complex tasks. The authors demonstrate that the established practice of using a specification as a basis for coding is wrong. Divided into three parts, this book opens by delivering the authors' expert opinions on software, covering the evolution of development as well as costs, methods, programmers, and the development cycle. The remaining two parts encourage the use of state machines: promoting the virtual finite state machine (Vfsm) method and the StateWORKS development tools.

Not connecting software project management (SPM) to actual, real-world development processes can lead to a complete divorcing of SPM to software engineering that can undermine any successful software project. By explaining how a layered process architectural model improves operational efficiency, Process-Based Software Project Management outlines a new method that is more effective than the traditional method when dealing with SPM. With a clear and easy-to-read approach, the book discusses the benefits of an integrated project management-process management connection. The described tight coupling of the process world to the SPM world provides a high degree of completeness and accuracy necessary for effective project management. The author shows you that this process-based approach to SPM increases product quality, shortens time-to-market, reduces life cycle costs, facilitates short system test times, and increases developmental supply chain management (SCM) controls and total repeatability. This underlying process approach also actively involves SCM, software quality assurance (SQA), engineering, and accounting as part of your integrated SPM team for total success. Through examples and detailed explanations, Process-Based Software Project Management illustrates how this novel SPM approach is more profitable and time-efficient when compared to traditional SPM methods. The software manager, along with the support team, will finally all be on "the same page" to achieve SPM/engineering success.

Electronic bill presentment and payment (EBPP) is revolutionizing the billing process by offering online and real time presentment of bill content and payment choices. EBPP is the easy way of viewing billing status, remittance items, and presenting balances using a universal browser from any location. In contrast to paper-based bills, electronic billing enables service providers to combine billing with advanced customer care and improved customer relationship management. Electronic Bill Presentment and Payment presents the essentials about this new way of viewing and paying bills. The author defines basic business models, such as biller direct and various consolidator model options, allocates the right tools to each of the models, and differentiates between the needs of principal industries. The text describes how to build and implement value added capabilities such as personalization, up-selling, online dispute management, and better control of the accounts payable and receivable process can significantly improve customer care and customer relationship management on behalf of service providers. About the Author: Kornel Terplan is a telecommunication expert with more than 30 years of highly successful multi-national consulting experience. He has provided consulting, training, and product development services to over 75 national and international corporations on four continents. He has served on the editorial board for over 140 articles, 22 books, and 115 papers. Dr. Terplan has designed five network management related courses and conducted over 80 seminar presentations in 15 countries.

Project Managers leading massive IT projects--defined as projects rolling out deliverables across geographic boundaries with budgets ranging well into the millions--need a unique level of expertise and an arsenal of personal and professional skills to successfully accomplish their tasks. Large IT initiatives inherently contain business conditions, technology quirks, and participant and managerial agendas that make them exceedingly difficult to execute. Complex IT Project Management: Sixteen Steps to Success reveals a project management process that the author has proven to be successful in many complex real-world projects. Each step is presented in its logical sequence, with the connections between management methods and project goals clearly defined. The author often refers to the successful tactics he employed, providing you with a strategy to overcome the challenges found in even the most intricate IT projects. This book stands as the perfect tool for project managers at all levels of experience who plan to tackle a high-profile initiative. It also serves as a guide for project sponsors searching for the right manager, and for consultants recommending best practices for the workplace.

UML for Developing Knowledge Management Systems provides knowledge engineers the framework in which to identify types of knowledge and where this knowledge exists in an organization. It also shows ways in which to use a standard recognized notation to capture, or model, knowledge to be used in a knowledge management system (KMS). This volume enables knowledge engineers, systems analysts, designers, developers, and researchers to understand the concept of knowledge modeling with Unified Modeling Language (UML). It offers a guide to quantifying, qualifying, understanding, and modeling knowledge by providing a reusable framework that can be adopted for KMS implementation. Following a brief history of knowledge management, the book discusses knowledge acquisition and the types of knowledge that can be discovered within a domain. It offers an overview of types of models and the concepts behind them. It then reviews UML and how to apply UML to model knowledge. The book concludes by defining and applying the Knowledge Acquisition framework via a real-world case study.

Based on an extensive research project done by the author in the United States, Britain, Germany, France, Switzerland, Sweden, and Austria from December 1999 to June 2001, Enterprise Architecture and New Generation Information Systems focuses on four main themes: Next Generation Information Technology The Likely Technologies of this Decade Enterprise Computing The Internet as the 21st Century's Answer to Merchandising While the majority of books presently available on information systems are written from the viewpoint of system analysis, programming, or common applications, this text: Brings to the reader's attention the importance of organization and infrastructure Presents a wealth of case studies to explain the need for reengineering and restructuring Details the latest advances which influence the implementation of advanced technology Written in a simple, comprehensive manner without specific prerequisites and data processing jargon, with concepts and case studies properly explained, this book addresses itself to practitioners in computer technology, telecommunications and software development, who are interested in acquiring skills through knowledge of the most advanced applications, tools, and methods, both present and coming. Enterprise Architecture and New Generation Information Systems will prove appealing to every person charged with planning, developing, applying, and delivering advanced information systems, architectural solutions, and programming products.

Python for Scientific Computation and Artificial Intelligence is split into 3 parts: in Section 1, the reader is introduced to the Python programming language and shown how Python can aid in the understanding of advanced High School Mathematics. In Section 2, the reader is shown how Python can be used to solve real-world problems from a broad range of scientific disciplines. Finally, in Section 3, the reader is introduced to neural networks and shown how TensorFlow (written in Python) can be used to solve a large array of problems in Artificial Intelligence (AI). This book was developed from a series of national and international workshops that the author has been delivering for over twenty years. The book is beginner friendly and has a strong practical emphasis on programming and computational modelling. Features: No prior experience of programming is required. Online GitHub repository available with codes for readers to practice. Covers applications and examples from biology, chemistry, computer science, data science, electrical and mechanical engineering, economics, mathematics, physics, statistics and binary oscillator computing. Full solutions to exercises are available as Jupyter notebooks on the Web.

Whether you are inheriting a test team or starting one up, Manage Software Testing is a must-have resource that covers all aspects of test management. It guides you through the business and organizational issues that you are confronted with on a daily basis, explaining what you need to focus on strategically, tactically, and operationally. Using a risk-based approach, the author addresses a range of questions about software product development. The book covers unit, system, and non-functional tests and includes examples on how to estimate the number of bugs expected to be found, the time required for testing, and the date when a release is ready. It weighs the cost of finding bugs against the risks of missing release dates or letting bugs appear in the final released product. It is imperative to determine if bugs do exist and then be able to metric how quickly they can be identified, the cost they incur, and how many remain in the product when it is released. With this book, test managers can effectively and accurately establish these parameters.

Driving innovation can reduce costs for companies, institutions, military programs, and successful businesses. Quality is key to successful innovation. Delivery of complex products must have high quality to reduce customer problems and defects. This book explains how to integrate Quality Assurance processes to produce compliant product management and gap analysis. It shows how Quality Assurance provides a common operating framework in which best practices, improvements, and cost avoidance activities can be shared. Effective Processes for Quality Assurance emphasizes improving process execution and reducing operational costs. It also focuses on how Quality Assurance personnel must support companies, institutions, military programs, and successful businesses by encouraging a cooperative, proactive approach and ensure compliance through management and team member participation. Lean and Agile can provide a competitive advantage, and this practical reference explains how to implement these two principles to deliver products that have fewer defects. It also explains: Quality Assurance methods Measuring benefits of Quality Assurance process improvement Quality Assurance performance and improvement Risk management Quality Assurance improvement with metrics Effective processes for Quality Assurance Quantitative process performance and commitments Quality Assurance plans Quality Assurance for customers and suppliers Supporting software configuration Effective Processes for Quality Assurance covers the critical issues for implementing Quality Assurance processes that can deliver high-quality products successfully.

The aim of this book is to provide a platform to academicians, practitioners, and researchers to understand current and future trends in software reliability growth modeling. Emphasis will be on qualitative work relevant to the theme with particular importance given to mathematical modeling for software reliability and various methods and applications of multi attributed decision making in governing the software performance. Presents software quality and security models Offers reliability analysis, assurance techniques for software systems Covers methodologies, tools, and practical applications of software reliability modeling and testing resources Includes robust reliability design techniques, diagnostic, and decision support Discusses stochastic modelling for software systems

Software compiles, executes and runs, but often fails or gives inaccurate results, because it is not tested thoroughly prior to its release. This overview of software testing and quality assurance provides key concepts, case studies, and numerous techniques to ensure software is reliable and secure. Using a "self-teaching" format, the book covers important topics such as black, white, and gray box testing, video game testing, test management, automation, levels of testing, and quality assurance standards and procedures. Includes end of chapter multiple-choice questions/answers to increase mastering of the topics.

The book describes how to manage and successfully deliver large, complex, and expensive systems that can be composed of millions of line of software code, being developed by numerous groups throughout the globe, that interface with many hardware items being developed by geographically dispersed companies, where the system also includes people, policies, constraints, regulations, and a myriad of other factors. It focuses on how to seamlessly integrate systems, satisfy the customer's requirements, and deliver within the budget and on time. The guide is essentially a "shopping list" of all the activities that could be conducted with tailoring guidelines to meet the needs of each project.

Design Your Organization for Maximum Agile Success at Scale "[A] unique view of organizational agility. Cesario and Ilia first describe the [foundational] tools and vocabulary to think about agile enterprise-level change. The second section is a practical approach to adoption. It marries the foundational elements into a people and customer centric approach to change. The book is epic in scope ... but it manages to present a cookbook for agile adoption and change." --From the Foreword by Dave West, CEO, Scrum.org "Cesario and Ilia ... understand that a key element of successful change to being adaptive at scale is Organizational Design (OD)--and that OD is something senior managers need to own, master, create, and lead, not delegate. ... [F]ast delivery and learning isn't enough at scale. Without other adaptive OD elements in place, there might not be any concrete change. ... [A] wonderful book from two passionate people with years in the trenches involved in large-scale adaptive development." --From the Foreword by Craig Larman, co-creator, Large-Scale Scrum (LeSS) For Agile to succeed at scale, strategy, structures, processes, reward systems, and people practices must align with and reinforce each other across the entire organization. Creating Agile Organizations is about making that happen. Whether you're a leader, Scrum Master, or trainer, this book will help you use effective Organizational Design (OD) to achieve successful Agile transformation at the enterprise level. Drawing on years of experience scaling Scrum, renowned Large-Scale Scrum (LeSS) experts Cesario Ramos and Ilia Pavlichenko present proven techniques for use with any technology, in any large environment. In the context of a true systems-thinking approach, they provide specific solutions for challenges such as preparing and facilitating large-scale Scrum meetings, honing newly relevant leadership skills, and addressing challenges that cut across the entire organization. This book includes a library of tested tools for effective Agile leadership, including Product Definition Guides for describing any new product and a Feature Heat Map for designing teams and entire organizations. Organizing for adaptability, making strategic optimization choices, and choosing informed tradeoffs Exploring and applying proven OD principles at the leadership level Taking a birds-eye view of the activities most crucial to large-scale adoption Coaching to make Agile transformation successful across your organization Planning, designing, and facilitating Agile workshops that work Preparing and launching highly effective, well-aligned Product Groups Coaching teams and guiding product ownership in large groups

This book addresses the challenges in the software engineering of variability-intensive systems. Variability-intensive systems can support different usage scenarios by accommodating different and unforeseen features and qualities. The book features academic and industrial contributions that discuss the challenges in developing, maintaining and evolving systems, cloud and mobile services for variability-intensive software systems and the scalability requirements they imply. The book explores software engineering approaches that can efficiently deal with variability-intensive systems as well as applications and use cases benefiting from variability-intensive systems.

PhoneGap is a standards-based, open-source development framework that can be deployed to any mobile device without losing the features of the native app-allowing for access to device contacts, the local file system, camera, and media on multiple platforms without requiring users to write a single line of code. Ideal for intermediate to advanced users, PhoneGap Build: Developing Cross Platform Mobile Applications in the Cloud offers the comprehensive coverage you need to harness the power of this dynamic tool. It provides complete coverage of the cloud computing platform and the theories behind cloud computing, using a series of engaging examples. The book explains the differences between existing mobile platforms, the different types of browsers they support, and the programming languages and integrated development environment required to develop apps for each of them. It then describes how PhoneGap makes the task of developing cross-platform mobile apps easier. This book will teach you how to use: HTML5, CSS3, and JavaScript to develop apps for devices across various mobile operating systems PhoneGap Build to develop mobile apps in the cloud PhoneGap with Sencha Touch and jQuery Mobile Back end databases to store and retrieve information The text starts with simpler applications and gradually moves toward describing advanced concepts and how to exploit different application programming interfaces and methods. By the time you finish the book, you will learn how to develop feature-rich mobile applications that can run on the cloud to support different platforms. Supplying authoritative guidance and proven best practices for designing cloud-based applications, the book is an ideal reference for cloud system developers, architects, and IT professionals. It is also suitable for use in instructional settings.

Expert advice on C programming is hard to find. While much help is available for object-oriented programming languages, there's surprisingly little for the C language. With this hands-on guide, beginners and experienced C programmers alike will find guidance about design decisions, including how to apply them bit by bit to running code examples when building large-scale programs. Christopher Preschern, a leading member of the design patterns community, answers questions such as how to structure C programs, cope with error handling, or design flexible interfaces. Whether you're looking for one particular pattern or an overview of design options for a specific topic, this book shows you how to implement hands-on design knowledge specifically for the C programming language. You'll find design patterns for: Error handling Returning error information Memory management Returning data from C functions Data lifetime and ownership Flexible APIs Flexible iterator interfaces Organizing files in modular programs Escaping #ifdef Hell

This book constitutes the refereed proceedings of the artificial intelligence in intelligent systems section of the 10th Computer Science Online Conference 2021 (CSOC 2021), held online in April 2021. Artificial intelligence in intelligent systems topics are presented in this book. Modern hybrid and bio-inspired algorithms and their application are discussed in selected papers.

This book constitutes the refereed proceedings of the informatics and cybernetics in intelligent systems section of the 10th Computer Science Online Conference 2021 (CSOC 2021), held online in April 2021. Modern cybernetics and computer engineering papers in the scope of intelligent systems are an essential part of actual research topics. In this book, a discussion of modern algorithms approaches techniques is held.

Business managers have long known the power of the Balanced Scorecard in executing corporate strategy. Implementing the Project Management Balanced Scorecard shows project managers how they too can use this framework to meet strategic objectives. It supplies valuable insight into the project management process as a whole and provides detailed explanations on how to effectively implement the balanced scorecard to measure and manage performance and projects. The book details a tactical approach for implementing the scorecard approach at the project level and investigates numerous sample scorecards, metrics, and techniques. It examines recent research on critical issues such as performance measurement and management, continuous process improvement, benchmarking, metrics selection, and people management. It also explains how to integrate these issues with the four perspectives of the balanced scorecard: customer, business processes, learning and innovation, and financial. Filled with examples and case histories, the book directly relates the scorecard concept to the major project management steps of determining scope, scheduling, estimation, risk management, procurement, and project termination. It includes a plethora of resources on the accompanying downloadable resources-including detailed instructions for developing a measurement program, a full metrics guide, a sample project plan, and a set of project management fill-in forms.

Building software is harder than ever. As a developer, you not only have to chase ever-changing technological trends but also need to understand the business domains behind the software. This practical book provides you with a set of core patterns, principles, and practices for analyzing business domains, understanding business strategy, and, most importantly, aligning software design with its business needs. Author Vlad Khononov shows you how these practices lead to robust implementation of business logic and help to future-proof software design and architecture. You'll examine the relationship between domain-driven design (DDD) and other methodologies to ensure you make architectural decisions that meet business requirements. You'll also explore the real-life story of implementing DDD in a startup company. With this book, you'll learn how to: Analyze a company's business domain to learn how the system you're building fits its competitive strategy Use DDD's strategic and tactical tools to architect effective software solutions that address business needs Build a shared understanding of the business domains you encounter Decompose a system into bounded contexts Coordinate the work of multiple teams Gradually introduce DDD to brownfield projects