Following the surge of regional multiculturalism and indigenous political mobilization, how are indigenous Latin Americans governed today? Addressing the Mexican flagship tourist initiative of 'Magical Villages,' this book shows how government tourism programs do more than craft appealing tourist experiences from ideas of indigeneity, tradition, and heritage. Rather, heritage-centered tourism and multiculturalism are fusing into a strategy of government set to tame and steer indigenous spaces of negotiation by offering alternative multicultural national self-images, which trigger new modes of national belonging and participation, without challenging structural political and social asymmetries. By examining contemporary Mexican tourism policies and multiculturalist ideals through policy analysis and ethnographic research in a mestizo municipalcapital in a majority indigenous Nahua municipality, this book shows how mestizo nationalism is regenerated in tourism as part of a neoliberal governmentality framework. The book demonstrates how tourism initiatives that center on indigenous cultural heritage and recognition do not self-evidently empower indigenous citizens, and may pave the way for extracting indigenous heritage as a national resource to the benefit of local elites and tourist visitors. This work is of key interest to researchers, advanced students, and critically engaged practitioners in the fields of Latin American studies, indigenous studies, social anthropology, critical heritage studies, and tourism.

This book examines cross-cultural managerial competence across all managerial functions. Focusing particularly on the hospitality and tourism industry, editor Saee examines the cross-cultural implications of planning: workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing.

Incorporating well-structured discussion, this book demonstrates an excellent balance of theory and practical application, and takes an innovative angle on the analysis of the host countries managers, undergoing culture shock. This volume will be useful to students across many disciplines including cross-cultural studies, international business and tourism.

Cultural Tourism remains the only book to bridge the gap between cultural tourism and cultural and heritage management. The first edition illustrated how heritage and tourism goals can be integrated in a management and marketing framework to produce sustainable cultural tourism. The current edition takes this further to base the discussion of cultural tourism in the theory and practice of cultural and heritage management (CM and CHM), under the understanding that for tourism to thrive, a balanced approach to the resource base it uses must be maintained. An 'umbrella approach' to cultural tourism represents a unique feature of the book, proposing solutions to achieve an optimal outcome for all sectors. Reflecting the many important developments in the field this new edition has been completely revised and updated in the following ways: New content on increasingly relevant topics including sustainability, climate change, the threat of de-globalization, overtourism and social media. New sections on experience creation, accessibility and inclusivity, as well as expanded material on creative industries and new management challenges. New international case studies and tried-and-tested assignment exercises have been added to every chapter. Written by experts in both tourism and cultural heritage management, this book will enable professionals and students to gain a better understanding of their own and each other's roles in achieving sustainable cultural tourism. It provides a blueprint for producing top-quality, long-term cultural tourism products.

Although globalization has led to increased cross-border traffic, there has been little examination of how crossing political boundaries affects tourism and vice versa. Bringing together case studies from Europe, the USA and Southern Africa, this volume discusses current issues and policies, destination management and communication, and planning in cross-border areas. Topics studied include borders as tourist attractions and destinations in their own right, as barriers to travel and the growth of tourism, boundaries as links of transit and the growth of supranationalism. The book concludes that the role of borders has changed dramatically in recent years. Many more borders that have traditionally hosted large-scale tourism are becoming more difficult to cross, primarily because of safety and immigration concerns. On the other hand, places that were once forbidden to foreigners are now opening up and new destinations are becoming more commonplace.

This book introduces a new approach to the analysis and management of growth in small tourism markets for regional and rural locations. It recognizes from the outset that the vast bulk of the tourism industry's product is delivered by small business enterprises and that many of these are located outside of metropolitan areas. Its central premise is that a myriad of small-scale clusters can provide an effective means to establish a local competitive advantage in tourism activities based on the resources of existing communities. The book brings together contemporary views of the potential of clustering theory to promote development in micro-markets, within the paradigm of competition, to create a new framework for regional development that might serve to enhance the growth of small-scale tourism destinations.
Microclusters and Networks provides a theoretical explanation of how and why micro-clusters come about, with chapters by specialist authors to illustrate examples of their practice in the real world; but it goes further to demonstrate not only why they work but also how community members interact to form successful clusters. The incorporation of networking theory provides the means to explain the role of local community interaction in delivering successful social outcomes. The analysis that is provided clearly has applications for many industries beyond the development of rural and regional tourism destinations.
*Provides a theoretical explanation of how and why micro-clusters come about
*Brings together contemporary views of the potential of clustering theory to promote development in micro-markets
*Enhances the discussion of rural development policies for tourism bylocal communities, policy analysts and academic researchers

Moving beyond the tequila-soaked cliches of Mexican tourism, this multifaceted book explores the influence and experiences of Americans in Mexico since World War II. The authors trace Mexico's growing role as an important refuge for Americans seeking not only sun and fun but also an alternative cultural and social model. And on the other side of the border, Mexican citizens and politicians have responded in creative and unexpected ways to growing numbers of migrants from their northern neighbor. Delving into the rich and varied worlds of political exiles, students, art dealers, retiree/artist colonies, and tourist zones, this work illustrates why large numbers of Americans have been irresistibly drawn to Mexico for the past sixty years. Specialists in literature, anthropology, history, and geography bring their unique perspectives to the stories of both short- and long-term migrants. Together their essays illuminate the complex goals and impact of American tourism, offering a fascinating interpretation to all those interested in modern Mexican history, border studies, tourism, and retirement in Mexico. Contributions by: Diana Anhalt, Dina M. Berger, Nicholas Dagen Bloom, Michael Chibnik, Drewey Wayne Gunn, Janet Henshall Momsen, Rebecca M. Schreiber, Rebecca Torres, David Truly, and Richard W. Wilkie

The historic phenomenon of pilgrimage is experiencing a resurgence around the world. A journey resulting from religious causes, it not only provides a spiritual experience, but also one of new environments, cultures and peoples, and is often undertaken as a guided tour. Yet pilgrimage as a mode of tourism has been little investigated. This book adds considerably to our knowledge by focusing on one specific pilgrimage voyage - that to the Holy Land during times of security crisis there. In doing so, it examines this tourism journey in relation to constraints and high levels of risk experienced by the pilgrims. It explores both the behavioural aspects of undertaking pilgrimage to such an insecure situation and the impacts of such crisis on the host tourism infrastructure and industry. It therefore not only provides insights into pilgrimage as tourism - and into this particular country's experience - but also offers an integrative approach to tourism crisis management.

The People's Republic of China has changed from a country which actively discouraged tourism into one of the major source markets for the international industry; the 35 million Chinese travelling across the border in 2005 are merely the tip of the iceberg. China's Outbound Tourism is the first book on this major development and has been written using a multitude of sources from China and around the world. The topic is approached from many angles, using methods from the fields of economics, political sciences, sociology and cross-cultural studies. The book explains the economic and social background of the surge in tourism and the changes in policy in the country since 1949, when it moved from prevention through controlled development to encouragement of outbound travels. Throughout the book, facts and figures are given for the global development as well as in-depth information about China's key destinations. The growing importance of tourists from China is however not just a question of quantity; the text explains the features which distinguish their travel motivations and behaviours from 'western' and Japanese tourists, and the consequences for product adaptation and marketing methods for destinations interested in attracting and satisfying Chinese tourists. Arlt's groundbreaking book cannot be ignored by professionals, academics and students of tourism and leisure; it offers fresh insight into the topic and indicates some of the future lines of development in this area.

Tourist visits used to be a less common activity in the past. However, more people than ever now make leisure trips, making this an era of mass tourism. This drastic change in spatial behaviour is not only caused by economic prosperity, but the scale of this phenomenon means that it is able to generate economic growth, making tourism a key factor in regional development policy. One of the main challenges of current regional policy is to market the attractiveness of an area, thereby increasing tourist visits and subsequent revenue. In particular, regions are attempting this through the use of Information and Communication Technologies (ICT), which offer information on interesting places, and efficient methods for organizing and booking trips. This book examines the interconnections between tourism, ICT and regional development. Bringing together a range of European case studies illustrating various ICT and policy innovations, it not only critiques current activity by regions in terms of tourism development, but also considers how this sector is likely to continue to grow.

With a focus on the creation and distribution of packaged holidays, this text covers the fundamentals of business and the relationship between tour operators and destinations. With particular reference to the sustainability of both parties, it reviews the impacts and influences of tour operations and practices on destinations within the overriding context of tour operator responsibility. It addresses the entirety of this key component of the tourism sector, and reflects the shift in recent years from traditional 'sun, sea and sand' holiday to more bespoke packages. Taking into account tour operators as a growing factor among the major emergent economies of the world, this book is: - The first textbook to provide such in-depth content of tour operators and operations. - Written by authors with industry, research and teaching experience. - A wealth of information regarding popular eco, nature and adventure trips, as well as myriad niche and special interest products. Full of international and highly topical case studies, exercises and discussion questions, Tour Operators and Operations: Development, Management and Responsibility is a fundamental text for students of tourism.

The tourism industry is arguably one of the most important sources of income and foreign exchange, and is growing rapidly. However, national and international crises have huge negative economic consequences.
Crisis Management in the Tourism Industry aims to illustrate the theories and actions that can be taken to better understand consumer, economic and environmental reaction, in order for the businesses involved to be more prepared for such events. Now in its second edition, this text has been fully revised and extended to include recent events such as Bali, SARS and international terrorism, expanding sections such as:
*Terrorism and criminal activities
*Risk perceptions and the influencing variables
*The stakeholder concepts
*Analysis methods- visibility of advantages/disadvantages of methods
*Marketing instruments and best practices
Written by one of the world's leading experts from the World Tourism Organisation, the book has global coverage, and presents international, up-to-date case studies and examples from countries such as the UK, Australia and USA.
The book provides discussion of:
*The influential effect of the mass media
How crises effect the purchase decision process
Destination branding/image and its manipulation
Preventative crises management and strategies
Crisis Management in the Tourism Industry is an essential guide to explaining how the tourism industry can prepare and succeed in the face of the effects of crises.
* Revised and updated to including recent events (especially Bali, SARS and international terrorism), new case studies and practical up-to-date information.
* Understanding effects of crises on thetourism industry and how businesses can prepare and succeed in these times
* Global coverage and perspective with cases and examples from the UK, Australia and USA.
* Written by one of the world's leading experts from the World Tourism Organisation

This is the first textbook designed to teach statistics to students in aviation courses. All examples and exercises are grounded in an aviation context, including flight instruction, air traffic control, airport management, and human factors. Structured in six parts, theiscovers the key foundational topics relative to descriptive and inferential statistics, including hypothesis testing, confidence intervals, z and t tests, correlation, regression, ANOVA, and chi-square. In addition, this book promotes both procedural knowledge and conceptual understanding. Detailed, guided examples are presented from the perspective of conducting a research study. Each analysis technique is clearly explained, enabling readers to understand, carry out, and report results correctly. Students are further supported by a range of pedagogical features in each chapter, including objectives, a summary, and a vocabulary check. Digital supplements comprise downloadable data sets and short video lectures explaining key concepts. Instructors also have access to PPT slides and an instructor’s manual that consists of a test bank with multiple choice exams, exercises with data sets, and solutions. This is the ideal statistics textbook for aviation courses globally, especially in aviation statistics, research methods in aviation, human factors, and related areas.

The Mekong River is a vital and valuable resource, with huge development potential for the six states through which it flows. Given the significant asymmetry of power between those states, however, there is a real risk that some might utilise it to the detriment of others. Without a sense of regional belonging, it is difficult to imagine that these states and their constituent communities will take regional imperatives to heart, participate in joint regulatory frameworks, or adopt behaviours for upstream-downstream and lateral cooperation over the appropriation and use of their shared resources. How effectively has closer interdependence of the Mekong countries accommodated the development of a political-social-cultural space conducive to the growth of a regional "we-ness" among not only political elites, but also the general public? The contributors to this volume approach this question from a range of directions, including the impacts of tourism, regional development programmes, the Mekong Power Grid, and Sino-US rivalry. This edited volume presents valuable insights for scholars of international relations, Asian studies, development studies, environment studies, policy studies, and human geography.

Religion and spirituality are still among the most common motivations for travel - many major tourism destinations have developed largely as a result of their connections to sacred people, places and events. Providing a comprehensive assessment of the primary issues and concepts related to this intersection of tourism and religion, this revealing book gives a balanced discussion of both the theoretical and applied subjects that destination planners, religious organizations, scholars, and tourism service providers must deal with on a daily basis. Bringing together a distinguished list of contributors, this volume takes a global approach and incorporates substantial empirical cases from Hinduism, Islam, Judaism, Roman Catholicism, Mormonism, New Ageism, Sikhism, Buddhism, and the spiritual philosophies of East Asia. On a conceptual level, it considers, amongst other topics: contested heritage the pilgrim-tourist dichotomy secularization of pilgrimage experiences religious humanism educational aspects of religious tourism commodification of religious icons and services. A vibrant collection of essays, this outstanding book discusses many important practices, paradigms, and problems that are currently being examined and debated. It raises an array of significant and interesting questions and as such is a valuable resource for students, scholars and researchers of tourism, religion and cultural studies.

It is now widely recognized that recreation is as important as work. This revealing book analyzes leisure and outdoor recreation in terms of both their management and their wider importance to society. Specifically, it:

• clarifies the link between leisure, recreation, tourism and resource management
• reviews contemporary outdoor recreation management and concepts
• critically examines approaches to outdoor recreation planning and management in diverse recreational settings
• considers the future of outdoor recreation and the potential influences of economic, social, political and technological developments.

Wide-ranging and topical, it considers such issues as motivation and choice, provision for people with special needs, the impact of outdoor recreation on the environment, and outdoor recreation in both urban and rural contexts.

This comprehensively revised second edition has many sections rewritten and expanded to reflect contemporary development in leisure and outdoor recreation management in countries such as Australia, Canada, the UK, the US and New Zealand. With an extensive bibliography of more than 500 references and including further reading sections and review questions, it is an essential student purchase and one of the most comprehensive and international accounts of outdoor recreation management available.

Moving beyond the tequila-soaked cliches of Mexican tourism, this multifaceted book explores the influence and experiences of Americans in Mexico since World War II. The authors trace Mexico's growing role as an important refuge for Americans seeking not only sun and fun but also an alternative cultural and social model. And on the other side of the border, Mexican citizens and politicians have responded in creative and unexpected ways to growing numbers of migrants from their northern neighbor. Delving into the rich and varied worlds of political exiles, students, art dealers, retiree/artist colonies, and tourist zones, this work illustrates why large numbers of Americans have been irresistibly drawn to Mexico for the past sixty years. Specialists in literature, anthropology, history, and geography bring their unique perspectives to the stories of both short- and long-term migrants. Together their essays illuminate the complex goals and impact of American tourism, offering a fascinating interpretation to all those interested in modern Mexican history, border studies, tourism, and retirement in Mexico. Contributions by: Diana Anhalt, Dina M. Berger, Nicholas Dagen Bloom, Michael Chibnik, Drewey Wayne Gunn, Janet Henshall Momsen, Rebecca M. Schreiber, Rebecca Torres, David Truly, and Richard W. Wilkie

"[A]n important addition to the literature on ethnic arts in Latin America, tourism, cultural identity, social change, and globalization." -- The Americas "This book is not only very readable, but also highly informative in the subject area of performance, as well as place, and how indigenous peoples have become engaged in, and deal with, that slippery phenomenon called globalization." -- Journal of Latin American Geography "Walter E. Little paints a complex and nuanced portrait of Maya identity formation in Mays in the Marketplace." -- American Ethnologist

Selling handicrafts to tourists has brought the Maya peoples of Guatemala into the world market. Vendors from rural communities now offer their wares to more than 500,000 international tourists annually in the marketplaces of larger cities such as Antigua, Guatemala City, Panajachel, and Chichicastenango. Like businesspeople anywhere, Maya artisans analyze the desires and needs of their customers and shape their products to meet the demands of the market. But how has adapting to the global marketplace reciprocally shaped the identity and cultural practices of the Maya peoples?

Drawing on over a decade of fieldwork, Walter Little presents the first ethnographic study of Maya handicraft vendors in the international marketplace. Focusing on Kaqchikel Mayas who commute to Antigua to sell their goods, he explores three significant issues: how the tourist marketplace conflates global and local distinctions. how the marketplace becomes a border zone where national and international, developed and underdeveloped, and indigenous and non-indigenous come together. how marketing to tourists changes social roles, genderrelationships, and ethnic identity in the vendors' home communities.

Little's wide-ranging research challenges our current understanding of tourism's negative impact on indigenous communities. He demonstrates that the Maya are maintaining a specific, community-based sense of Maya identity, even as they commodify their culture for tourist consumption in the world market.

The authors of this book use regulation theory to bring theoretical focus and analytic clarity to the study of urban tourism.* Provides a unifying analytic framework for the study of urban tourism.* Brings urban tourism into focus as an important political, economic and cultural phenomenon.* Presents original essays written by established scholars, including studies of Venice, Mexico, Montreal, New York, Los Angeles, London, Barcelona, Berlin, Amsterdam, Paris, and Australiaa s Gold Coast.

It is now widely recognized that recreation is as important as work. This revealing book analyzes leisure and outdoor recreation in terms of both their management and their wider importance to society. Specifically, it: clarifies the link between leisure, recreation, tourism and resource management reviews contemporary outdoor recreation management and concepts critically examines approaches to outdoor recreation planning and management in diverse recreational settings considers the future of outdoor recreation and the potential influences of economic, social, political and technological developments. Wide-ranging and topical, it considers such issues as motivation and choice, provision for people with special needs, the impact of outdoor recreation on the environment, and outdoor recreation in both urban and rural contexts. This comprehensively revised second edition has many sections rewritten and expanded to reflect contemporary development in leisure and outdoor recreation management in countries such as Australia, Canada, the UK, the US and New Zealand. With an extensive bibliography of more than 500 references and including further reading sections and review questions, it is an essential student purchase and one of the most comprehensive and international accounts of outdoor recreation management available.

Opportunity: Fills a gap for a chef led approach to sustainability to be used on core 'sustainable restaurants modules'. Other books take a recipe based sustainable approach to sustainability or looks at the hospitality as an industry.Systematic approach: uniquely takes the reader through the whole supply chain and life cycle of a restaurant from sourcing to after consumption by customers (waste). Coverage: Looks at whole life cycle of restaurant, as well as discussion of certificates, kitchen design and how spaces can contribute to more sustainable food systems.

Focusing on the political economy of the international tourism sector in the era of globalization and its impact in developing contexts, this book employs a case study analysis of South Africa to assess how international tourism as a global system of trade, production, exchange and governance plays out in developing countries. It also examines its benefits and disadvantages for these countries. Scarlett Cornelissen explores the nature and extent of global tourism production, consumption and regulation and how these bear upon developmental prospects, specifically in the South. She also highlights lessons for other developing countries about the limitations and possibilities for greater linkage to the global tourism system. The book is suitable for both scholars and practitioners interested in global tourism, international political economy, development, Africa, and cultural studies.

Front and Back Stage of Tourism Performance situates our travel imaginaries, those dream destinations on our travel bucket lists, as co-constructed by the tourist industry, state development policies, and community negotiations, and as framed by modernity's new global cultural economy. As more people travel for pleasure than ever before, host communities and intermediaries are presented with tourism opportunities that all too often become flashpoints for local contestation and mechanisms for displacement. The ethnographically-grounded chapters describe tourist encounters shaped by geopolitics, complicated by war, and troubled by and enacted within the economic inequities of neocolonialism. The points of contact afford a unique vantage from which to view cultural identity, entrepreneurial strategizing, and natural resource management as global politics and relations of difference. They also illustrate the power of social networks, cultural display, and artistic performance as collective presentation, management apparatus, and structural critique. Drawing on a range of international case studies, this book will appeal to those interested in tourism, anthropology, global studies, environmental issues, microeconomics, and identity studies.

Mega-events have long been used by cities as a strategy to secure global recognition and attract future economic investment. However, while cultural mega-events like the European Capital of Culture have become increasingly popular, cities have begun questioning the traditional model of other events such as the Olympic Games with many candidate cities cancelling bids in recent years. This approach to planning and developing cities through mega-events introduces a broad range of physical effects and nuanced institutional changes for cities, particularly for the more sensitive heritage areas of cities. This book explores these issues by first examining the dynamics of cities' attempts to reduce overall costs and increase the sustainability of these large events by further embedding them within the existing fabric of the city and second by studying in depth the impact on the heritage of host cities. This book investigates three World Heritage Cities: Genoa, Liverpool and Istanbul, each of which have hosted the European Capital of Culture and introduced a variety of opportunities and risks for their heritage. The book highlights the potential benefits and challenges of integrating event and heritage planning to provide lessons that can help future historic cities and heritage decision makers better prepare for such events.

Brazilian Mobilities presents an overview of the diversity of mobility studies developed in Brazil. It builds a picture of a strong Latin-American perspective emerging in the field of mobilities research, which provides unique insight into the complex dynamics of mobilities in the emerging countries from the Global South. Addressing such different areas as tourism, urbanization, media studies, social inequalities, marketing and mega-events, transport and technology, among others, the contributors use the new mobilities paradigm, or NMP (Sheller & Urry, 2006) as a starting point to reflect about the social changes experienced in the country and they also engage with newer literature on mobilities, including work done by Brazilian and Latin-American authors depending on the subject of each individual chapter. Illustrating to scholars the uniqueness and complexity of the Brazilian social-political and economic context, the book was organized in order to be a representative sample of the studies carried out in Brazil, as well as to contribute to other academic investigations on (im)mobilities and different social realities in emerging countries.

When people in First World countries think of tourists in the vast expanses of the Third World today, they typically think of pampered westerners, filling up the luxury hotels and imposing their Orientalist gazes on the teeming masses. As David Gladstone shows us in this fascinating and provocative book, such preconceptions are wrong. Coupling incisive and colorful ethnographic accounts of tourism in India and Mexico with sharp analysis, Gladstone demonstrates the amazing complexity of this industry, which now comprises close to ten percent of the world economy. As he also shows, the vast majority of tourists in the Third World are indigenous people with few resources-often making pilgrimages to religious shrines.
From Pilgrimage to Package Tour is a fresh and entirely original account that stands tourism studies on its head and proves that this industry is far more complicated than it initially appears.