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Books > Business & Economics > Industry & industrial studies > Service industries > Tourism industry
'Of all literary fakes this is surely the most impudent, ingenious, and successful. The Comtesse D'Aulnoy was never in Spain (but) she was a born traveller. Not without reason have the editors of The Broadway Travellers included her fiction in their library of fact. For, despite its falseness, it is intellectually the real thing.' Saturday Review However her work is judged today, it seems certain that Madame D'Aulnoy was one of the most widely-read and most popular authors of her time. Seeing Spain at a strange moment in her history, it is the end of a great age. The last descendent of Charles V is king; after him the nation is destined to enter upon a new phase, under a new dynasty. After reading this journey we see and touch Spain and the reader can judge the Spanish character from a witness who saw it.
Pacific Island Countries have been shown to be especially vulnerable to such external influences as natural disasters, political unrest and downturns in the global economy and their tourism industries have been notably affected. In particular, they typically have a narrow resource base and a fragile and often vulnerable natural environment. While there is some research on islands and small states, there is a dearth of information on the South Pacific and very little research is being undertaken in the region compared to other geographical regions in the world. This volume brings together current work in Pacific Island tourism. In this collection, three main themes arise: Images of the South Pacific; Socio-economic Impacts of Tourism; and Pacific Island Countries and the Outside World. The first focus is on the question of image, namely, stereotypes of a destination held by tourists and potential tourists, the extent to which residents, for their part, really welcome visitors, and the role tourism might play in changing pre-established images. The second theme is tourism's impacts, notably the economic and socio-cultural effects of international tourism's intrusion in the region which, though often hotly debated, have attracted relatively little empirical research. The third focus is on the challenges of how PICs articulate with their external geo-political and physical environment. These involve existing relations with formal colonial centres, geographical isolation, the need for greater air access to the outside world and for more tourists, and the continuing threat to several PICs of global warming, which increased air travel will inevitably exacerbate. This text will be of interest to tourism students, researchers and academics in the fields of tourism, development studies and cultural studies.
This book assists the better understanding of value co-creation and co-destruction in tourism development by bringing together different perspectives and disciplines. It provides some examples of how value can be co-created or co-destroyed within the context of tourism. Tourism is susceptible to uncertainty and incidents that can directly impact the supply and demand of its discretionary products and services. Consensus has been reached among practitioners and academics that consumer experience is more important than ever for enterprises as well as destinations, as the sector has become globalized, reached maturity and become highly competitive. Still, the pathway to success (or failure) lies within the overall satisfaction of visitors and tourists, which heavily depends on perceived value; a concept that can be co-created or co-destroyed by the very interaction between all social actors and stakeholders involved. Value creation or destruction is critical not just for traditional supply and demand, but also for an array of actors across value and distribution chains (including, for example, staff and intermediaries across the networks). The book will be of great value to scholars, students and policymakers interested in tourism studies and practices and service management, as well as professionals in the field of tourism management. The chapters were originally published as a special issue of the journal, Tourism Planning & Development.
This book advances the tourism and hospitality industry's contribution to meeting the United Nations Sustainable Development Goal 12 of responsible consumption and production. It enables a collaboration platform across these sectors in pursuit of common goals for promoting sustainable consumption and environmental protection. Sustainable consumer behavior is a principal topic in the current tourism and hospitality industry as many types of unsustainable consumptions pose a threat to society and the natural environment. Sustainable consumer behavior is a vital facet of protecting the environment that ultimately benefits the entire society. Individuals' irresponsible consumption activities are undeniably considerable elicitors of harmful environmental, social, economic, and economic impacts throughout the world. Comprehending sustainable consumer behavior is of utmost importance for the tourism and hospitality industry to design innovative and responsible strategies to minimize the negative consequences of tourism. The scope of this book includes various sustainable consumptions, productions, and consumer behaviors in a variety of tourism and hospitality sectors and will be of great value to students, scholars, and researchers interested in areas such as sustainable consumer behaviour, hospitality, sustainable development, and tourism management. The chapters in this book were originally published as a special issue of the Journal of Sustainable Tourism.
'A document of unique interest it is a picture of Europe at a most critical moment of its history, when the Continent was overwhelmed by misery, disease and unrest. A cool observer, without prejudice or excitement Tafur noted the symptoms of decay.' Sunday Times. This edition, translated and edited by Malcolm Letts, was the first complete translation of Tafur in any language.
First published in 1928. 'To read it is like seeing the scenes described' Evening Standard 'One of the world's best travel books' Spectator 'The work remains a classic worthy of reproduction' The Times Published to critical acclaim and well known for many years afterwards this account of the journey across Mongolia to Lhasa in the early nineteenth century owes much of its success to the literary skills of its authors, made available in English for the first time by William Hazlitt and Paul Pelliot. Among other topics the chapters cover: The French mission of Peking, Tartar manners and customs, festivals, an interview with a Tibetan Lama, the flooding of the Yellow River, Tartar veterinary surgeons, irrigation projects, comparative studies between Catholicism and Buddhism, war between two living Buddhas, and the Chinese account of Tibet.
As well as including Sherley's own account of his journey into Persia in 1600, this valuable edition includes the main works dealing with Anthony Sherley and his life. Original inaccessible texts are reprinted in full and the critical bibliographical introduction provides excellent guidance for the understanding of the various sources (and their merits and limitations), and the context in which Sherley's own account was composed. When first published in 1933, Sherley's narrative (1613) had never before been reprinted.
First published in 2004. Routledge is an imprint of Taylor & Francis, an informa company.
First published in 1929. 'Fire and shipwreck, fights ashore and afloat, the pitting of ceaseless patience and resource against fate, these things make one understand why the book, famous in its original tongue, has but to be savoured in translation to gain an equal popularity.' Manchester Guardian Bontekoe's East Indian Voyage was one of the most popular books in which the Dutch seventeenth century public delighted and it continued to be reprinted throughout the seventeenth and eighteenth centuries. As well as providing an illuminating insight into the machinations of the Merchants and Directors of the East India Company and the often troubled waters of international trade and diplomacy, the account is a very personal one: of a human being battling against elemental forces, at tremendous odds, tenaciously holding on to life and coming through in the end.
'To read it is like seeing the scenes described' Evening Standard 'One of the world's best travel books' Spectator 'The work remains a classic worthy of reproduction' The Times Published to critical acclaim and well known for many years afterwards this account of the journey across Mongolia to Lhasa in the early nineteenth century owes much of its success to the literary skills of its authors, made available in English for the first time by William Hazlitt and Paul Pelliot. Among other topics the chapters cover: The French mission of Peking, Tartar manners and customs, festivals, an interview with a Tibetan Lama, the flooding of the Yellow River, Tartar veterinary surgeons, irrigation projects, comparative studies between Catholicism and Buddhism, war between two living Buddhas, and the Chinese account of Tibet.
First published in 1931. 'Hall is the ideal travel-writer. He never wearies his readers, but makes them love him.' Times Literary Supplement Basil Hall's Fragments of Voyages and Travels originally appeared in nine volumes. Miscellaneous in their topics, and arranged without any order the volumes re-issued here have been selected for their clarity and interest, both geographical and historical. Few books give a more graphic picture of the Royal Navy a century ago and Hall's volumes are full of nautical information. Hall was also an indefatigable traveller and a keen observer who learnt Hindustani, Malay and Japanese, studied Hindu mythology, flora, fauna and geology and compiled the first ever vocabulary of the language of the Loo Choo Islands.
The examination of social memory and heritage tourism has grown considerably over the past few decades as scholars have critically re-examined the relationships between past memories and present actions at international, national, and local scales. Methodological innovation and reflection have accompanied theoretical advances as researchers strive to understand representations, experiences, thoughts, emotions and identities of the various actors involved in the reproduction of social memory and heritage landscapes. Social Memory and Heritage Tourism Methodologies describes and demonstrates innovations - including qualitative, quantitative, and mixed method approaches - for analysing the process and politics of remembering and touring the past through place. An introductory chapter looks at the history of social memory and heritage tourism research and the particular challenges posed by these fields of study. In subsequent chapters, the reader is lead through the varying methodologies employed by presenting them in the context of an in-depth case study from range of geographical locations. The resulting volume showcases innovative research in social memory and heritage tourism and provides the reader with insights into how they can successfully conduct their own research while avoiding common pitfalls. This title will be useful reading for scholars, professionals and students in tourism, geography, anthropology and museum studies who are preparing to conduct research on the reproduction of social memory in particular landscapes and places or are interested in investigating heritage tourism practices and representations.
This volume consists of specially invited chapters by leading researchers who have reviewed the original model in the light of their own and other conceptual and theoretical positions and models. The book is divided into five sections, the conceptual origins of the TALC, spatial relationships and the TALC, alternative conceptual approaches, renewing or retiring with the TALC, and predicting with the TALC. The book concludes with a review of the future potential of the model in the area of the destination development process.
This engaging book presents nine empirical chapters that explore topics such as lifestyle entrepreneurship, lifestyle mobility, luxury experiences, and tourism-related well-being. Unlike most research focusing on Western contexts, several of the studies involve Asian regions (particularly China, including Hong Kong and Taiwan) and capture the growing popularity of Asian perspectives. This edited volume, authored by researchers across China, New Zealand, the US, the UK, and Portugal, provides researchers and practitioners in tourism and hospitality, along with readers interested in the general "travel and lifestyle" domain, timely and relevant knowledge. The editors hope that these carefully chosen chapters will inspire future studies and will give its readers a fresh insight in lifestyle's role in tourism. The chapters in this book were originally published as a special issue of the Journal of Travel & Tourism Marketing.
This edited volume explores various issues in family tourism studies and complements the dramatic development of this market segment in China. The book concentrates on family and children tourism, and through its chapters, hopes to enrich the landscape of family tourism in academia. The family market in tourism has received increasing attention over past decades. Yet academic endeavors in this area remain somewhat lacking in depth and scope. In addition to imbalanced contributions from authors of diverse backgrounds, the extant literature suffers from insufficient inclusion of children. Relevant studies are largely limited to conventional tourism destinations such as beaches and cultural attractions. In response to growing academic interest in family tourism, this book is a compilation of eight chapters that attempt to push the scope and boundaries of existing research on family tourism. The chapters in this book were originally published as a special issue of the Journal of China Tourism Research.
This book is the first to take an in-depth examination of the breadth and scope of exhibitions, trade fairs and other industrial events as a marketing tool or channel. Industrial Events are planned events that are staged with the primary aim of marketing businesses, industries and products. This may lead to direct sales through these events, as well as the development of brand image or building brand awareness; penetration of new markets; trials of new products and knowledge diffusion. These business goals might be future-focused, with meetings of strategic players from across an industry or sector contributing to the shaping of future innovations and development. Industrial events act as a marketplace, but rather than seeing them as temporary or isolated activities, they can be understood as cyclical clusters. This is a multidisciplinary book written by an international group of leading academics, offering a wide range of case studies that feature countries such as the United Kingdom, United States of America, Japan, South Korea, Saudi Arabia, Australia and New Zealand. It will appeal to students and researchers in the fields of cultural studies, history, tourism, sociology, economics and management
The tourist experience is multi-faceted and dynamic, as tourists engage with its formation and creation. The tourists then become vital in creating value for themselves together with the service provider. Experience value cannot be pre-produced, but is co-created between host and guest(s) in the servicescape. The tourist managers can therefore only plan for and facilitate for value co-creation to take place. This book responds to the need for a critical review of how firms can facilitate and dramatize for enhanced experience value for tourists. As the roles of participants and providers are changing rapidly, new knowledge in terms of how value creation and value co-creation can transpire needs to be generated. The aim of this book is therefore to accentuate the role and importance of the core elements in value creation processes, namely, the customer(s), the setting in which co-creation would take place, and the provider. Bringing together scholars from diverse areas to address the nature of how the actors co-create values through interaction in different experience settings, the book also serves as a guide to the best practice of co-creation of tourist experiences. It will therefore appeal practically as well as theoretically to scholars and students of tourism, marketing, leisure, hospitality, and services management.
The recent proliferation of events as a subject of study in its own right has signalled the emergence of a new field - event studies. However, whilst the management-inspired notion of planned events, which strives for conceptual slenderness, may indeed be useful for event managers, the moment we attempt to advance knowledge about events as social, cultural and political phenomena, we realise the extent to which the field is theoretically impoverished. Event studies, it is argued, must transcend overt business-like perspectives in order to grasp events in their complexities. This book challenges the reader to reach beyond the established modes of thinking about events by placing them against a backdrop of much wider, critical discourse. Approaches and Methods in Event Studies emerges as a conceptual and methodological tour de force-comprising the works of scholars of diverse backgrounds coming together to address a range of philosophical, theoretical, and methods-related problems. The areas covered include the concepts of eventification and eventual approaches to events, a mobilities paradigm, rhizomatic events, critical discourse analysis, visual methods, reflexive and ethnographic research into events, and indigenous acumen. Researchers and students engaged in the study of events will draw much inspiration from the contributions and from the volume as a whole.
This book examines the interrelationship between telecommunications and tourism in shaping the nature of space, place and the urban at the end of the twentieth century. They discuss how these agents are instrumental in the production of homogenous world-spaces, and how these, in turn, presuppose new kinds of political and cultural identity. This work will be of essential interest to scholars and students in the fields of sociology, geography, cultural studies and media studies.
Travel and tourism have a long association with the notion of transformation, both in terms of self and social collectives. What is surprising, however, is that this association has, on the whole, remained relatively underexplored and unchallenged, with little in the way of a corpus of academic literature surrounding these themes. Instead, much of the literature to date has focused upon describing and categorising tourism and travel experiences from a supply-side perspective, with travellers themselves defined in terms of their motivations and interests. While the tourism field can lay claim to several significant milestone contributions, there have been few recent attempts at a rigorous re-theorization of the issues arising from the travel/transformation nexus. The opportunity to explore the socio-cultural dimensions of transformation through travel has thus far been missed. Bringing together geographers, sociologists, cultural researchers, philosophers, anthropologists, visual researchers, literary scholars and heritage researchers, this volume explores what it means to transform through travel in a modern, mobile world. In doing so, it draws upon a wide variety of traveller perspectives - including tourists, backpackers, lifestyle travellers, migrants, refugees, nomads, walkers, writers, poets, virtual travellers and cosmetic surgery patients - to unpack a cultural phenomenon that has captured the imagination since the very first works of Western literature.
The receipt of knowledge is a key ingredient by which the tourism sector can adjust and adapt to its dynamic environment. However although its importance has long been recognised the fragmentation within the sector, largely as a result of it being comprised of small and medium sized businesses, makes understanding knowledge management challenging. This book applies knowledge management and social network theories to the business of tourism to shed light on successful operations of tourism knowledge networks. It contributes specifically to understanding a network perspective of the tourism sector, the information needs of tourism businesses, social network dynamics of tourism business operation, knowledge flows within the tourism sector and the transformation of the tourism sector through knowledge networks. Social Network Analysis is applied to fully explore the growth and maintenance of tourism knowledge networks and the relationships between tourism sector stakeholders in relation to their knowledge requirements. Knowledge Networks and Tourism will be valuable reading for all those interested in successful operations of tourism knowledge networks.
Human Resource Management for Events still remains the only text
to introduce students to the unique application of HR principles in
the context of a highly complex event environment. Linking theory,
research and application it looks at the purpose and processes of
managing such a sizable & varied workforce in a highly
pressured environment through the differing and various types of
events from sporting to arts to business events.
Written in a user friendly style, each chapter includes
international examples, bulleted lists, guides to further reading
and exercises to test knowledge.
This book offers a unique insight into a type of tourism that is
becoming increasingly popular in the contemporary world dark
tourism. This type of tourism chiefly concerns tourism that occurs
in places where death and suffering have taken place on a grand
scale. Whereas all books devoted to dark tourism include places
where natural or man-made disasters have occurred (e.g. Pompeii,
medieval plague sites, ocean liner sinking), this book will
specifically engage with dark tourism sites associated with crime
(e.g. mass murder, genocide, State sanctioned torture and
violence).
Crossing disciplinary and chronological boundaries, Volunteer Tourism: Popular Humanitarianism in Neoliberal Times is the first full-length treatment of volunteer tourism from a longitudinal ethnographic perspective. Volunteer tourism, one of the fastest growing niche tourism markets in the world, is a type of tourism in which tourists pay to participate in conservation, humanitarian or development oriented projects. Volunteer Tourism is a comprehensive and comparative study of the perspectives of Thai host community members, NGO practitioners and international volunteer tourists. The book thus shines an ethnographic lens onto the complexities and contradictions of the volunteer tourism experience in northern Thailand. Drawing on cross-disciplinary perspectives in geography and anthropology as well as development, tourism and cultural studies, Volunteer Tourism illustrates how a focus on sentimentality in the volunteer tourism encounter obscures the structural inequalities on which the experience is based. Such a focus situates volunteer tourism within the commodification and sentimentalization of development and global justice agendas, which hail the new moral consumer and reframe questions of structural inequality as questions of individual morality. As a result, albeit inadvertently, the practice of volunteer tourism serves the continued expansion of the cultural logics and economic practices of neoliberalism.
The hospitality and tourism sector is a large and rapidly expanding industry worldwide, and can rightfully be described as a vehicle of globalisation. Hotels are among the cornerstones of the industry often drawing workers from the most vulnerable segments of multicultural labour markets, accommodating and entertaining tourists and business travelers from around the world. This book explores the organisation of work, worker identities and worker strategies in hotel workplaces, as they are located in heterogeneous labour markets being changed by processes of globalisation. It uses an explicitly geographical approach to understand how different groups of workers experience and respond to challenges in the hospitality industry, and is based on recent theoretical debates and empirical research on hotel workplaces in cities as different as Oslo, Goa, London, Las Vegas and Toronto. A multi-scalar analysis is taken where concrete worker bodies and their physical, emotional and embodied labour are seen in relation to, among other aspects: the regulation of national and regional labour markets, city governments with global city ambitions, and global corporate actors and labour migration patterns. The book sheds light on the hotel workplace as a hierarchical and fragmented social space as well as addressing questions on worker mobility, the fragmentation of work, scales of organisation and how workers can help shape the regulation of their industry. This timely volume brings together contributions from international academics and is valuable reading for all those interested in hospitality, tourism, human geography and globalisation. |
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