"This book is to be highly commended for the fact that it not only informs but stimulates. It will be surprising if it does not inspire a wide range of research by geographers in general, and economic geographers in particular, into one of the most overreaching and dynamic forms of economic activity: the major face and force of contemporary tourism" Erlet Cater, University of Reading; Information Technology and Tourism Vol 2 1999

"This book is to be highly commended for the fact that it not only informs but also stimulates. it will be surprising if it does not inspire a wide rage of research by geographers in general, and economic geographers in particular, into one of the most overreaching and dynamic forms of economic activity: the major face and force of contemporary tourism" Erlet Carter, University of Reading, Information Technology and Tourism Vol 2, 1999

This book evaluates how and why vertical disintegration has occurred in the global corporate hotel industry, as it undergoes a structural transformation. It provides a unique insight into the new competitive landscape. Underpinned by academic literature, it includes first-hand accounts from the most eminent senior executives of firms in and around the industry. It provides an in-depth perspective of a modern industrial phenomenon and makes observations as to the profitable way forward for the industry. This text is an important read for those working, advising and investing in the sector as well as for students, graduates and researchers.

Events of all types are produced every day for all manner of purposes, attracting all sorts of people. To provide a safe and secure setting in which people gather is imperative. Event risk and hazard management must be fully integrated into all event plans and throughout the event management process. Hazard management is the planning process required for the effective management of potential adverse incidents and areas of uncertainty. It involves intensive, detailed planning and cooperation to apply control systems to minimise hazards associated with venues, outdoor sites, work procedures, facilities, equipment and crowds of spectators. It involves planning for emergencies and security, and compliance with legal constraints and requirements. Risk and Hazard Management for Festivals and Events provides students with a comprehensive, fully integrated planning and management mechanism that can be applied to events of all types and size. The Event Safety Management System provides guidelines and processes for proactive methods to identify, assess and control hazardous conditions and practices. The system incorporates design of festival venues and sites, and unites the operational functions of crowd control, communications, security, terrorism prevention processes and emergency response protocols. Explanation of the causes of crowd disasters and studies into crowd behaviour are supported with international case studies. Written in an accessible, practical way, this book is essential reading for all events students and event managers.

Geographies of Transport and Mobility aims to provide a comprehensive and evidenced account of the intellectual and pragmatic challenges for personal mobility in the twenty-first century. In doing so, it argues that geographers have a key role to play in shaping academic and policy debates on how personal mobility can become more sustainable. The book is structured in three parts. Part I explores how personal mobility has evolved since the mid-nineteenth century, plotting the intricate relationship between new forms of mobile technology, urban planning and design and social practices. Part II examines how researchers study transport and mobility, and outlines the different intellectual trajectories of transport geography and geographies of mobilities. Part III then outlines and discusses the discourse of sustainable mobility that has emerged in recent years; the ways in which social, economic and environmental sustainability can be promoted through different strategies, focusing on behavioural change and urban design. Geographies of Transport and Mobility provides a unique perspective on personal mobility by demonstrating how the way we travel has developed through complex economic and social processes. It argues that this historical context is critical for considering how mobility in the twenty-first century can be more sustainable, not just environmentally, but also economically and socially. As such, it argues for a renewed focus on sustainable place making as a way to radically shift mobility practices. Geographies of Transport and Mobility is designed to appeal to advanced level undergraduate students and researchers in the fields of geography, anthropology, psychology, sociology and transport studies.

Heritage, Culture and Society contains the papers presented at the 3rd International Hospitality and Tourism Conference (IHTC2016) & 2nd International Seminar on Tourism (ISOT 2016), Bandung, Indonesia, 10-12 October 2016). The book covers 7 themes: i) Hospitality and tourism management ii) Hospitality and tourism marketing iii) Current trends in hospitality and tourism management iv) Technology and innovation in hospitality and tourism v) Sustainable tourism vi) Gastronomy, foodservice and food safety, and vii) Relevant areas in hospitality and tourism Heritage, Culture and Society is a significant contribution to the literature on Hospitality and Tourism, and will be of interest to professionals and academia in both areas.

Marketing in Travel and Tourism aims to guide and support readers through the complexities of tourism marketing in the 21st Century. It sets out clear explanations of marketing principles and concepts adapted from mainstream services marketing, and goes on to illustrate the range of applications currently practised in the modern visitor economy. Now in its fourth edition, and reprinted almost every year since 1988, each chapter of the book has been updated to include current evaluations of all the key developments in marketing, especially consumer centric marketing and the now focal role of the Internet in the marketing mix. The chapters on communicating with customers have been extensively rewritten to take account of e-marketing and related marketing developments in tourism that are pulled together in a forward looking Epilogue. This fully revised edition includes: Full colour interior with pedagogic features such as discussion questions and exercises to encourage further exploration of key areas New material on the role of e-marketing, motivations and consumer behaviour Five in-depth international case studies, including Tourism New Zealand and Agra Indian World Heritage Site, along with 17 mini cases to contextualise learning A companion website for students and lecturers which includes PowerPoint slides and review questions to aid teaching and learning Marketing in Travel and Tourism provides a truly international and comprehensive guide to marketing in the global travel industry, an indispensable text for all students and lecturers.

"Takes readers systematically through the entire research process from the formulation of the aim to the presentation of the dissertation... a key subject-specific resource in our fields." - Dr Peter Lugosi, Oxford Brookes University "Currently the leading book of its kind... students and other novice researchers will find it accessible and user-friendly. Highly recommended." - Professor Roy C. Wood, University of Macau Bob Brotherton offers an uncluttered guide to the key concepts and essential research techniques in hospitality and tourism. By providing an authoritative introduction, students are taken through the issues and decisions that need to be considered to conceive, plan, conduct and write up a research project. With updates to every chapter and an array of practical examples, this new edition takes students step-by-step through each decision and action stage of the research process, from identifying a topic and formulating the research question to carrying out research and analysing findings. A companion website will provide a host of student resources including links to video and web resources, suggested further reading, free to download journal articles, and test questions for each chapter.

The worldwide expansion of the tourism industry creates many encounters between global agents and local forces, yet the host-guest interaction is rarely considered from the point of view of the experience of work. This study documents and discusses such a global-local encounter, based on fieldwork carried out in hotels in Barbados and Malta. Insight is drawn froma a review of such issues as recruitment, promotion, redundancy, discipline, security, communication, expertise, total quality management iniatives, trade unionism and industrial action.

It has long been recognized that tourism unhindered and unrestricted can have extremely negative social, cultural, environmental, and economic consequences. As a result, new approaches to tourism development have emerged in recent decades to mitigate the worst of these effects. Tourism planning, based on sound principles of sustainable development, has the potential to improve the outcomes of tourism by empowering destination residents, preserving the cultural and ecological integrity of destinations, and engaging indigenous knowledge. As work in tourism planning continues to flourish, this new title from Routledge's Critical Concepts in Tourism series meets the need for an authoritative reference work to make sense of a vast and dispersed body of literature. Edited by Dallen J. Timothy, Editor-in-Chief of the Journal of Heritage Tourism, Tourism Planning is a four-volume collection of classic and contemporary contributions. It brings together material drawn from a plethora of journals, as well as pieces from key books and difficult-to-find sources. With a comprehensive introduction, newly written by the editor, which places the collected materials in their historical and intellectual context, Tourism Planning is an essential work of reference and is sure to be welcomed by scholars, students, and practitioners as a vital one-stop resource.

Ethnodevelopment is a well-established concept in the field of development studies. Despite its relevance to tourism initiatives and processes in the Global South, it continues to be an underutilised concept in the field. This book bridges this gap, presenting an original conceptual framework to study the relationship between tourism and ethnodevelopment. It focuses on the processes of inclusion, empowerment, self-expression and self-determination to explore the effects of tourism initiatives on the identities, cultural resilience, livelihoods and economic opportunities of ethnic minority communities. Chapters explore a range of concepts and issues such as gender, authenticity, indigenous knowledge, tradition, the commodification of culture, community-based tourism, local entrepreneurship, cultural heritage, and tourism and the environment. Drawing on rich primary research conducted across South East Asia and South and Central America the book offers detailed evaluations of the successes and failures of various tourism policies and practices. This book makes a valuable contribution for students, scholars, practitioners and policy-makers alike interested in tourism, development studies, geography and anthropology.

Recent years have seen an explosion in research on tourism volunteering. Volunteers are an essential part of tourism, whether they are volunteering in their local museum, at a sporting mega-event, as an airport ambassador, or travelling the global as a volunteer tourist. Managing Volunteers in Tourism reviews the latest research to highlight the key management issues and relate them to the tourism volunteering context. It includes previously under-researched forms of tourism volunteering such as meet-and-greeters, surf life-savers, conservation, festival, and information centre volunteers and tourists. The book develops through three distinct sections, the first of which begins by introducing the concept of volunteering and considering the variety of volunteer forms and settings within tourism. The next part picks up the organizational approach and examines volunteer program design and planning, volunteer motivation, recruitment and selection, training and development, reward and retention, and diversity management. The final part consists of ten case studies from leading international researchers and practitioners identifying best practice and key management challenges. Real-life examples and case studies throughout this book provide an in-depth examination of the challenges facing those managing tourism volunteers, making this book indispensable for current and future managers in the tourism industry.

Maintain peace of mind while you are working or living abroad-wherever and however you travel. As an international traveler, you know there are risks. But are you doing everything you can to protect yourself and your belongings? Whether you are traveling for work or pleasure, Personal Security: A Guide for International Travelers enables you to prevent security incidents and react in life-saving ways during a crisis. This comprehensive manual answers questions such as: Which criteria should you use for selecting the safest hotel or airline? How to deal with corrupt officials? What are special considerations for women, families, elderly, or travelers with disabilities? What support can you expect from your organization and what are your responsibilities? Benefit from lessons learned from leading experts and seasoned travelers Learn how criminals select their targets and manipulate situations, whether for street crime or serious attack such as kidnapping or terrorism See yourself from the local perspective Deal with common travel inconveniences and stress factors proactively Improve your situational awareness Increase your effectiveness by realistically assessing threats Make the most out of the opportunities that traveling brings Tanya Spencer has traveled extensively to high-risk destinations and has trained 1000s of people how to safely navigate the complexities of international travel. Emphasizing prevention, the book covers medical, cultural, and political considerations, so you understand exactly what you must do before and while you are abroad. It provides flexible frameworks, models, and tools that allow you to easily apply the wealth of tips and advice to any travel situation you might face. Before your next trip, benefit from these time-tested strategies for proactively managing travel risks.

This volume serves to expand theory-driven understandings of active sport tourism by showcasing five empirical studies examining a variety of active sport tourism contexts. These include table tennis at the World Veteran's Championships, ultramarathon, running/cycling/triathlon, skiing/snowboarding, and a range of issues such as active ageing and travel-related carbon footprints. The volume also seeks to explore possibilities for future directions in active sport tourism and act as a catalyst for ongoing scholarly inquiry. Travelling to take part in active sporting pursuits is growing in popularity around the world. Active sport tourism encompasses travel to participate in a myriad sports, as well as in competitive participatory sport events. Much of the recent growth in active sport tourism is associated with travel to compete in participatory sport events, notably the "big city" international marathon events; amateur running, triathlon, and cycling events; Masters Games; and team sport tournaments. While the broader sport tourism research literature has tended to focus on spectator-oriented sports events, particularly the mega events such as the Olympic Games, it is only recently that a concerted research agenda in active sport tourism has emerged, making this volume innovative and relevant. This book was originally published as a special issue of the Journal of Sport & Tourism.

The gap between theory and practice in the leisure, sport and tourism studies areas seems to have widened as scholars have become more specialized. Nevertheless, it is imperative that students be as familiar as possible with a wide range of social and political theory, and also be able to reconcile that knowledge with their own current and future roles as practicing professionals. A comprehensive, multidisciplinary approach to public policymaking and planning in the leisure, sport and tourism sectors, this book: - examines the theoretical issues underpinning public sector policymaking such as political ideologies, leisure wants, needs, demand and benefits, and human rights in leisure, sport, tourism and culture; - discusses the debates surrounding the role of the state versus market, and models of organizational decision-making; and - uses applied sections addressing strategic planning and performance evaluation to provide a link between theory and practical analytical techniques. As well as extensive updating of sources, this new edition examines such topics as libertarianism, theocracy, anti-establishment politics, and the concept of generations. A new chapter presents discussions of a number of 'issues and challenges' facing the leisure, sport and tourism sector. Introducing the subject for undergraduate and postgraduate students of leisure, sport and tourism, this book is also a useful addition to the shelf of any policy maker or practitioner within the industries.

It is becoming ever clearer that while people tour cultures, cultures and objects themselves are "on the bus" in the sense that they are in a constant state of migration. "Touring Cultures" is edited by John Urry, one of the most acclaimed authors in the field of tourism studies. This collection brings together some of the most influential writers in the field, including Jenni Craik and David Chaney, to examine the complex connections between tourism and cultural change and the relevance of tourist experience to current theoretical debates on space, time and identity. Certain to be an indispensible asset to those involved in learning or teaching about tourism, "Touring Cultures," bringing together in one volume a wealth of thinking from a multidisciplinary range, will also have cross-course appeal in a variey of fields.

Travel and tourism 'stories' have been told and recorded within every culture, in every period of oral and written history, and across the breadth of the fact/fiction continuum. Taking two broad themes as its starting point - travellers and their narratives, and place narratives in travel and tourism - the book has a deliberately wide scope, with different chapters addressing the subject through various relevant 'lenses' and in relation to a number of different contexts. The narratives discussed include both historical and contemporary, as well as 'real-life' and fictional, narratives contained within travel writing, travel and tourism stories and different types of media. In relation to the principal themes of the book, some chapters also explore the importance of collecting memorabilia and image making in the recording, remembering, writing, telling or disseminating of stories about travel and tourism experiences and some examine the ways in which travel and tourism narratives may construct and reinforce personal, collective and place identities. The whole book is marked by an over-arching concern for narrative interpretation as a means of understanding, and providing a new perspective on, travel and tourism.

This unique introductory resource provides a broad foundation of knowledge on the gay and lesbian market segment. Topics and themes are illustrated by interviewing the top professionals in gay travel and gay media who share their experience, tips for success and future predictions. Packed with best case examples and practices of existing gay tourism initiatives and campaigns, this engaging text provides analysis and context that addresses some of the burning questions in this area, including the potential negative consumer and stakeholder reaction, and strategies to educate the local hospitality community.

There is a long history of research into why and how individuals participate in and experience tourism, exploring the demand and motivation for tourism and the roles that tourists adopt-that is, how people perform tourism. At the same time, questions surrounding the significance and meaning of tourism as a contemporary social institution have long attracted academic scrutiny. However, as the form and character of the tourist experience has continued to evolve, reflecting both developments in the supply of tourism and cultural transformations in the world in which it occurs, and as new disciplinary perspectives on the subject have been adopted, the research has become ever more extensive and eclectic. Now, Tourist Experience, a new collection of major works from Routledge, meets a growing need for a comprehensive reference work that embraces both established themes and issues with emergent debates and research. The gathered materials have been carefully selected from a broad range of academic journals, edited collections, and other sources, and are organized around three broad themes: the significance/meaning of tourism in contemporary society; tourist motivation and demand; and tourist roles. With a comprehensive introduction, newly written by the editor, which places the collected material in its historical and intellectual context, Tourist Experience is an essential reference work and vital research resource for scholars, researchers, and students in tourism and related disciplines.

In recent years, resilience theory has come to occupy the core of our understanding and management of the adaptive capacity of people and places in complex social and environmental systems. Despite this, tourism scholars have been slow to adopt resilience concepts, at a time when the emergence of new frameworks and applications is pressing. Drawing on original empirical and theoretical insights in resilience thinking, this book explores how tourism communities and economies respond to environmental changes, both fast (natural hazard disasters) and slow (incremental shifts). It explores how tourism places adapt, change, and sometimes transform (or not) in relation to their environmental context, with an awareness of intersection with societal dynamics and links to political, economic and social drivers of change. Contributions draw on empirical research conducted in a range of international settings, including indigenous communities, to explore the complexity and gradations of environmental change encounters and resilience planning responses in a range of tourism contexts. As the first book to specifically focus on environmental change from a resilience perspective, this timely and original work makes a critical contribution to tourism studies, tourism management and environmental geography, as well as environmental sciences and development studies.

Festivals and events are of enormous significance to many communities around the world. They can have historic, religious, cultural and traditional significance, and they are also important parts of community building. This book focuses on these small-scale, non-metropolitan events (i.e. rural, regional and peri-urban) to explore the complex relationships between place, community and identity and the ways in which festival events bring these into being. By drawing on the notion of 'encounter', this book examines how festivals and events can be seen primarily as spaces where different people meet. This notion of encounter helps us to understand how conviviality and social relations are developed, and what this then means in terms of social cohesion and social justice. It also draws on current theoretical and methodological approaches that can tell us about the role of festivals in contemporary life, and it includes the sensual approach, the geographies of affect and emotion, the notion of the right to the city and nonrepresentation theory. The book brings together these perspectives and examines their relevance in the community events context, identifying and discussing theoretical frameworks drawn from (including but not limited to) human geography, sociology, anthropology, leisure studies and urban planning, as well as tourism and event studies. For these reasons, Festival Encounters will be a valuable read for students and academics working on a wide range of disciplines.

Asia is regarded as the fastest growing area for international and domestic tourism in the world today and over the next 20 years. Given the economic, social and environmental importance of tourism in the region, there is a need for a comprehensive and readable overview of the critical debates and controversies in tourism in the region and the major factors that are affecting tourism development both now and in the foreseeable future. This Handbook provides a contemporary survey of the region and its continued growth and development as a key destination and generator of tourism, which is marked by a high proportion of intra-regional travel. The book is divided into five sections. This first section provides an introduction to the region and context to the nationally focused chapters. The next three sections are then broadly based on the three UNWTO Asian regions: South-East Asia, South and Central Asia, and East and North-East Asia, providing readers with a valuable snapshot of tourism at various scales, and from various approaches and positions. The concluding section considers future prospects for tourism in Asia. The handbook is interdisciplinary in coverage and is also international in scope through its authorship and content. It presents a range of perspectives and understanding of the processes and forces that are shaping tourism in this fascinating and dynamic region that is one of the focal points of global tourism. This is essential reading for students, researchers and academics interested in tourism in the growth region of Asia now and in the future.

Contents:
Introduction. Chapter 1. Reinventing the Sociology of Tourism Yiorgos Apostolopoulos Section I - Towards a Sociological Understanding of Contemporary Tourism Chapter 2. Representations of International Tourism in the Social Sciences: Sun, Sex, Sights, Savings, and Servility Malcolm Crick Chapter 3. The Sociology of Tourism: Approaches, Issues, and Findings Erik Cohen Section II - The Tourism System and the Individual Chapter 4. Motivation and Anticipation in Post-Industrial Tourism Giuli Liebman Parrinello Chapter 5. A Phenomenology of Tourist Experiences Erik Cohen Section III - Structures of Social Inequality in the Tourism System Chapter 6. Tourism, Culture, and Social Inequality John Urry Chapter 7. Gender and Class Relations in Tourism Employment Michael Ireland Section IV - Tourism, Underdevelopment, and Dependency Chapter 8. Tourism, Dependency, and Development: A Mode of Analysis Stephen Britton Chapter 9. Close Encounters of the Third World Cecilia A. Karch and Graham H.S. Dann Section V - Tourism and Social Institutions Chapter 10. The Changing Economics of the Tourist Industry John Urry Chapter 11. Tourism and the Family in a Rural Cretan Community Maria Kousis Chapter 12. The Philippines: The Politicization of Tourism Linda K. Richter Section VI - Tourism and Social Change Chapter 13. Gender and Economic Interests in Tourism Prostitution: The Nature, Development, and Implications of Sex Tourism in South-East Asia C. Michael Hall Chapter 14. Interpretations of Tourism as Commodity G. Llewellyn Watson and Joseph P. Kopachevsky Section VII - Towards a 'New' Sociology of Tourism Chapter 15. Sociology and Tourism Graham Dann and Erik Cohen Chapter 16. Mega-Events and Micro-Modernization: On the Sociology of the New Urban Tourism Maurice Roche

The Holiday Makers is thought-provoking and profound in its analysis of the present and future patterns of work and leisure. The author analyses the different forms of tourism, examines the effects on the indigenous countries and their people, and outlines positive steps to reconcile people's holiday requirements with the world's economic and social structures.

Making Place, Making Self explores new understandings of place and place-making in late modernity, covering key themes of place and space, tourism and mobility, sexual difference and subjectivity. Using a series of individual life stories, it develops a fascinating polyvocal account of leisure and life journeys. These stories focus on journeys made to the North Cape in Norway, the most northern point of mainland Europe, which is both a tourist destination and an evocation of a reliable and secure point of reference, an idea that gives meaning to an individual's life. The theoretical core of the book draws on an inter-weaving of post-Lacanian versions of feminist psycho-analytical thinking with phenomenological and existential thinking, where place-making is linked with self-making and homecoming. By combining such ground-breaking theory with her innovative use of case studies, Inger Birkeland here provides a major contribution to the fields of cultural geography, tourism and feminist studies.