"Workplace Discourse" provides an overview of the rapidly
developing field of spoken and written workplace interaction,
taking a fresh perspective on research methods and key issues in
the field.. It examines discourse in a wide variety of workplace
contexts using both genre analysis and a corpus-driven approach.
The book draws on Koester's previous research, but examines the
current state of workplace discourse more widely. It provides a
descriptive account of the linguistic characteristics of workplace
discourse within their social and organizational contexts, with
illustrative extracts from real texts and naturally occurring
spoken interactions.
It showcases specific issues at the forefront of current research
and practice in this area: the use of English as a lingua franca,
the importance of relationship building and the teaching
applications of research.
General
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