Written especially for current and aspiring marketing managers
and executives, this book discusses the avoidable marketing
failure. Hendon argues that many so-called product failures could
have been avoided and that certain error patterns continually recur
in many marketing situations. He exposes these patterns through the
use of numerous case study examples so that the reader can learn
from the mistakes of others rather than from personal experience
with an avoidable product failure. Hendon shares a wealth of
information from his experiences as a teacher and consultant in
this very interesting and useful work. Organizing his presentation
around factors of the marketing setting and marketing-decision
variables, he describes the potential problem areas and possible
mistakes that can be made in product marketing. In essence, the
book is about how to avoid marketing failures and how to minimize
damage once a mistake is recognized. Reader interest level is kept
high by the use of more than 500 examples of marketing failures
from all over the world. The book is comprehensive in that
virtually all areas of marketing decision making are covered.
Highly recommended. "Choice"
Written especially for current and aspiring marketing managers
and executives, this book discusses the avoidable marketing
failure. Hendon, a professional marketer, consultant, and teacher,
argues that many so-called product failures could have been avoided
and that certain error patterns continually recur in many marketing
situations. His aim is to expose these patterns through the use of
numerous case study examples so that readers will learn from the
mistakes of others rather than from personal experience with an
avoidable product failure. Hendon covers more than 60 categories of
marketing mistakes and includes numerous examples, making this a
comprehensive, practical, and eminently useful handbook for both
students and practicing marketers.
In addition to documenting examples of marketing failures from
around the world, Hendon discusses preventive measures that could
have been taken to rectify the various situations under study. He
also addresses planning procedures that should be used in both
domestic and foreign marketing--such as fully researching
alternative meanings for product names in foreign languages--to
avoid the disastrous results amply illustrated throughout the
volume. Among the specific types of marketing mistakes examined
in-depth are those involving the marketing setting--customers,
competitors, the marketing environment, disasters and safety, and
those involving marketing tools. Here, common mistakes made in
product launches, pricing, the choice of distribution channels,
advertising, and personal sales are each treated in turn.
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